Admin Monitor - California - California Public Utilities Commission

04 Mar 2020

En Banc at 10:00 AM

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Part 1

Part 2

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1. Video plays but playback pauses or stutters.

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2. I see a black window but no words or player controls.

Your web browser might be outdated. We suggest using the Google Chrome web browser.

We do not support Internet Explorer 8 or 9 which mostly run on Windows 7 - you will need to install Google Chrome or Mozilla Firefox.

Also, you might want to try installing or updating your Adobe Flash Player .

3. I have Windows 7 and IE 8 or IE 9

IE8 and IE9 are no longer supported by Microsoft, make up a tiny fraction of our traffic, and are therefore no longer actively supported.

IE's compatibility mode is not supported

You can install Google Chrome or Mozilla Firefox on Windows 7 to get our video to playback.

4. I see a video player but have an error message.

Your company might have a content filter or firewall that is blocking the video from playing. Contact your IT person and ask them to whitelist adminmonitor.com, brightcove.com, and brightcove.net domains.

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CPUC Communications Division’s En Banc: “A Provider Perspective on the Future of California's Communications Grid”

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California - California Public Utilities Commission - En Banc

En Banc at 10:00 AM

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