WEBVTT
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Please tell the operator.
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Operator's running.
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Okay.
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Well, good morning,
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and thank you for joining us today,
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for the public briefing,
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from San Diego Gas and Electric Company,
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to update us all on its readiness,
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for the public safety power shut off.
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This wild fire season.
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Today's briefing,
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from SDG&E,
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on its PSPS event readiness,
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is the first in a series of three public briefings,
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we will be holding this week.
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In addition to today's briefing,
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we will also have Southern California Edison Company,
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providing a briefing tomorrow,
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August 11th,
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at 1:30 PM,
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and we will have Pacific Gas and Electric Company,
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provide a briefing this Thursday,
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October, excuse me,
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August 13th at 10:00 AM.
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Agendas and information,
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on how to watch and listen,
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to the remote briefings is available,
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on the CBUC's,
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public safety power shutoff webpage,
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at www.cpuc.ca.gov/psps.
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I am honored to have,
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joining me today on the virtual dais,
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Eric Lamoureux,
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from the Governor's office,
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of Emergency Services,
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and also,
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Assistant Chief Daniel Berlant from the,
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California Department of Forestry and Fire Prevention,
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as well as my fellow Commissioners,
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Commissioner Rechtschaffen and Commissioner Shiroma,
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so welcome.
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In terms of the format for today's briefing,
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following opening remarks from the dais,
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SDG&E CEO,
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Caroline Winn,
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will provide an overview,
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of SDG&E's state of preparedness,
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for the PSPS events,
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this wildfire season.
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We will then move on,
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to discussion and Q&A,
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with Commissioners and panelists,
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on the dais,
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followed by public comment.
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We are scheduled to conclude the briefing,
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by 11:30.
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The public comment portion of the day,
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which is scheduled to be around 11 o'clock this morning.
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If you wish to make a public comment,
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please dial,
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(800) 857-1917,
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and enter pass code,
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9-8-9-9-5-0-1,
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and press,
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*1.
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You'll be placed into a queue,
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and the operator will take your name and organization.
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There may be a delay from the time you first press *1,
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to the time the operator asks for your information.
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So please be patient,
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and stay on the line.
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You will be called upon to speak,
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when we get to the public comment period,
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in today's agenda.
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Which again will begin around 11,
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and we will provide,
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three minutes to each speaker.
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I will keep my opening remarks brief,
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so that the majority of our time today,
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can be used to serve the valuable purpose,
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of ensuring the public,
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impacted communities,
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and the agencies who must also plan for,
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and respond to,
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utility PSPS events,
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are able to hear,
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and understand,
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SDG&E's state of preparedness,
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going into this year's wildfire season.
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But I do want to touch on a few items first.
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This climate change driven weather events,
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our wild fire seasons,
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are starting earlier and ending later,
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and they are persistently more severe.
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And after a dry winter and warm spring this year,
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we are likely in store,
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for a long and difficult wildfire season.
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These weather events,
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and combined with negligent maintenance,
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of utilities electrical system,
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can of course be dangerous.
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While the legislature,
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and the CPUC policies,
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are driving utilities,
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to significantly plan for and execute approaches,
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to mitigate the risk of utility costs of wildfires,
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through better planning, rad hardening,
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and vegetation management.
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One of the tools available,
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to the utilities to mitigate wildfire risk,
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is to turn off power to customers,
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to avoid the potential to start a fire.
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Well these shutoffs are one tool available,
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to the utilities to protect public safety,
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they are a measure of last resort,
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and cannot,
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I cannot emphasize this enough,
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it's absolutely imperative,
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that these shutoff events,
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also called PSPS events,
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if and when called,
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are executed safely and thoughtfully.
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This imperative is particularly critical,
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this wildfire season,
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as we are also dealing,
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with a COVID-19 pandemic,
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which will complicate,
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an exert surveyed,
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PSPS planning and execution challenges,
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and which will make the stakes of ensuring,
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PSPS is truly used,
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only when absolutely necessary,
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that much higher.
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The implications of being without power,
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the families who are working and learning from home,
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to the State's most vulnerable people,
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to the critical facilities,
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supporting our State's COVID response.
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The implications,
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are not merely questions of inconvenience.
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They are questions of,
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can I pay my rent?
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Can I feed my family this month?
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Do I have enough power,
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for my medical equipment?
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I need to live.
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The impacts on people's lives,
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and the stakes can not be overstated.
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Utilities have the obligation,
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to manage their grids responsibly,
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and they have an obligation to keep the safety,
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and the wellbeing of their customers,
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as their highest priority,
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which is what this Commission expects of them,
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with each decision they make,
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this wildfire season.
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So while we can drive a point,
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to the utilities,
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that they must internalize,
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and understand the depth and breadth,
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of the impacts of their decision,
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to shut off power,
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you must also ensure that if,
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and when they do decide to call a PSPS event,
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they're adequately prepared,
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to execute and communicate the shutoff,
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in a way that significantly,
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minimizes the scope and duration of the events.
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They must have significantly planned and prepared,
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so the people are without power,
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for the shortest amount of time possible,
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and are communicated with,
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in a way that provides enough notice,
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and enough detail,
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for them to make the arrangements they need to make,
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to ensure their families are safe,
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and they prepared,
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to weather the duration of the event.
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This is a minimum.
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It is critical.
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This is why we're having these briefings this week.
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I was newly in my role,
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at the CPUC last fall,
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during utilities, haphazardly executed PSPS events,
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and I witnessed,
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and understood the personal,
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and societal costs that resulted.
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What we saw play out last fall,
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can not be repeated.
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And it has been my,
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and my fellow Commissioners highest priority,
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coming out of these events,
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to ensure that the CPUC takes every possible step,
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to drive the utilities to do better,
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and to ensure that any PSPS event,
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that is called this year,
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is initiated and executed,
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in a way that considers the best interest,
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of all those impacted.
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CPUC staff and the staff at our sister agencies,
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Cal OES and CAL Fire,
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have spent countless hours,
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meeting with the utilities,
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and overseeing their efforts,
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to reduce the used, scope and impacts,
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of any PSPS events.
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The utilities have made progress,
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and some are farther along,
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the path of progress and maturity,
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than others.
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But what this comes down to,
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is planning and most importantly,
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execution.
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This week's briefings are focused on PSPS readiness,
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because we need to be sure,
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that if and when the events are called,
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the utilities can bring all of the elements together,
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in a way that reflects our highest priority,
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and the safety and wellbeing of California.
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We are in August.
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There is a pandemic that is not going away anytime soon.
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SCE has already called a PSPS event.
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Last year, PSPS events were in October.
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We are in precisely the moment,
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to understand and hear from the utilities,
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the answers to the question,
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are you prepared?
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Tell us, and show us.
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With that,
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I will say that I'm very much looking forward,
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to hearing from SDG&E today.
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I will now turn to our representatives,
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on Cal OES and CAL Fire,
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to see if you have any opening remarks,
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you would like to make.
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I'll first turn to Eric Lamoureux.
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Eric.
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Thank you, President Batjer.
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Can you hear me okay?
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Yep.
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We can hear you fine, Eric.
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Okay, great.
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Certainly appreciate your comments,
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and I know Director Ghilarducci,
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who is very much involved today,
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unfortunately on some COVID response efforts,
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wished he could be here,
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to echo those comments.
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We've certainly appreciated,
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the partnership we've had,
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with San Diego Gas and Electric,
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and the other investor owned utilities,
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are cautiously optimistic,
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with the progress that we've seen made,
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over the course of this year.
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But as,
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you so eloquently said,
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it is important for us to see,
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what those actions resulted in.
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And we certainly want to see a reduction in scope,
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an expansion of the ability to restore much faster,
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and ultimately bringing down,
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the impact on the residents.
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We talk about customers,
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who oftentimes got two and a half to three individuals,
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actual people,
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that represent those individual customers.
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And so it's being cognizant of those people,
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at home, in the workplace,
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that are impacted by these outages,
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and working to do everything we can,
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to be prepared to deal with the consequences,
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of these significant events,
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and while continuing to work,
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with the investor owned utilities,
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to ensure that they're taking steps,
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to reduce the scope and severity.
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So I appreciate the opportunity to be with you today.
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Thank you.
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Thank you so much, Eric.
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And now I'll turn to Assistant Chief,
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Daniel Berlant.
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Do you have anything to say, chief?
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Yes, good morning,
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President Batjer, Commissioners,
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Daniel Berlant,
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Assistant Deputy Director with CAL Fire.
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We have been working very closely with the CPUC,
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and the utilities over the last several years now,
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in the development of the wildfire mitigation plans.
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Obviously our efforts are aimed,
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to reduce utility spark wildfires,
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mitigate the destruction from these preventable fires.
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We continue to look forward,
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to seeing the utilities progress,
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in hardening their systems,
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in reducing vegetation,
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as required by state law.
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But we are looking forward too as well,
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as you had mentioned,
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to hearing how we can continue to see reduced impacts,
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from these PSPS'.
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Obviously we are now,
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again,
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back in the heart fire season.
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It is just the beginning of August,
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but we have already seen,
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a significant number of wildfires,
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with destruction.
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We have had homes,
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that have already been destroyed this year,
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and we are not even yet,
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into really the peak of fire season.
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And as we move into the fall months,
00:11:23.310 --> 00:11:24.700
which are just ahead of us,
00:11:24.700 --> 00:11:25.970
we are looking to see,
00:11:25.970 --> 00:11:27.315
above normal,
00:11:27.315 --> 00:11:28.940
fire potential,
00:11:28.940 --> 00:11:30.430
across squash,
00:11:30.430 --> 00:11:32.210
Southern California including,
00:11:32.210 --> 00:11:35.240
down in San Diego County temperatures,
00:11:35.240 --> 00:11:36.950
while they have been near normal,
00:11:36.950 --> 00:11:39.330
though, it has been hot in many areas,
00:11:39.330 --> 00:11:40.410
that normal temperature,
00:11:40.410 --> 00:11:41.960
is not the only thing we're looking at.
00:11:41.960 --> 00:11:45.337
We are looking closely at thunderstorm systems,
00:11:45.337 --> 00:11:47.210
Santa Ana wind events,
00:11:47.210 --> 00:11:50.690
offshore wind events come October and November.
00:11:50.690 --> 00:11:53.770
And so I think these efforts today are very important,
00:11:53.770 --> 00:11:54.750
because again,
00:11:54.750 --> 00:11:56.947
fire season is here and these efforts,
00:11:56.947 --> 00:11:59.298
that the utilities are making,
00:11:59.298 --> 00:12:01.248
truly do make a difference.
00:12:01.248 --> 00:12:02.625
So it's my pleasure to be here.
00:12:02.625 --> 00:12:06.001
I look forward to hearing more of the presentation.
00:12:06.001 --> 00:12:06.834
Thanks so much.
00:12:06.834 --> 00:12:07.840
Thanks so much Chief.
00:12:07.840 --> 00:12:09.503
Now I will turn to my fellow Commissioners,
00:12:09.503 --> 00:12:11.710
if they have any opening remarks,
00:12:11.710 --> 00:12:13.701
that they would like to make.
00:12:13.701 --> 00:12:15.951
Commissioner Rechtschaffen?
00:12:17.490 --> 00:12:18.750
I see. You're not.
00:12:18.750 --> 00:12:20.310
I see. You shaking your head, no?
00:12:20.310 --> 00:12:23.447
So we'll go on to Commissioner Guzman Aceves?
00:12:25.078 --> 00:12:28.260
No, thank you Commissioner Batjer.
00:12:28.260 --> 00:12:29.920
Okay, thank you, Martha.
00:12:29.920 --> 00:12:32.680
Commissioner Shiroma?
00:12:32.680 --> 00:12:34.294
Yes. Thank you, President Batjer.
00:12:34.294 --> 00:12:37.500
I wanted to express my appreciation to you,
00:12:37.500 --> 00:12:39.440
for providing this opportunity,
00:12:39.440 --> 00:12:40.990
not only for ourselves,
00:12:40.990 --> 00:12:42.420
but also the public,
00:12:42.420 --> 00:12:45.730
to hear directly from the utilities.
00:12:45.730 --> 00:12:46.720
Since our experience,
00:12:46.720 --> 00:12:50.380
of massive public safety power shut off last October,
00:12:50.380 --> 00:12:52.540
by Pacific Gas and Electric,
00:12:52.540 --> 00:12:56.880
we've analyzed and adopted additional protocols and metrics,
00:12:56.880 --> 00:12:58.580
towards protecting our most vulnerable,
00:12:58.580 --> 00:13:01.270
and low income customers.
00:13:01.270 --> 00:13:04.730
And towards assuring that public safety power shutouts,
00:13:04.730 --> 00:13:06.403
are used as a last resort.
00:13:07.350 --> 00:13:09.350
San Diego Gas and Electric,
00:13:09.350 --> 00:13:11.270
has shown us through those proceedings,
00:13:11.270 --> 00:13:15.100
that this is possible through extensive pre-planning,
00:13:15.100 --> 00:13:18.720
and partnerships with local governments and organizations,
00:13:18.720 --> 00:13:20.900
but there's always more to learn and improve upon.
00:13:20.900 --> 00:13:23.270
So I look forward to today's presentation,
00:13:23.270 --> 00:13:25.400
from San Diego Gas and Electric.
00:13:25.400 --> 00:13:26.860
And I also want to thank,
00:13:26.860 --> 00:13:29.840
the team at the CPUC,
00:13:29.840 --> 00:13:34.067
the safety staff, our safety division,
00:13:34.067 --> 00:13:35.380
the whole team,
00:13:35.380 --> 00:13:37.380
for the tremendous work,
00:13:37.380 --> 00:13:39.620
the organization of these briefings.
00:13:39.620 --> 00:13:40.910
And I do in particular,
00:13:40.910 --> 00:13:41.743
want to say thank you,
00:13:41.743 --> 00:13:45.779
to Rachel Peterson, Lee Palmer and Caroline Thomas Jacobs.
00:13:45.779 --> 00:13:47.450
I'm looking forward to the presentation.
00:13:47.450 --> 00:13:48.283
Thank you.
00:13:49.320 --> 00:13:50.797
Thank you, Commissioner Shiroma.
00:13:50.797 --> 00:13:52.670
And thank you for recognizing our staff.
00:13:52.670 --> 00:13:54.470
I greatly appreciate that.
00:13:54.470 --> 00:13:56.190
With that, I will turn now,
00:13:56.190 --> 00:13:58.460
and thank you so much,
00:13:58.460 --> 00:13:59.720
Ms Winn,
00:13:59.720 --> 00:14:00.553
Caroline Winn,
00:14:00.553 --> 00:14:03.420
the CEO of SDG&E.
00:14:03.420 --> 00:14:06.120
She's been patiently waiting for about 45 minutes,
00:14:06.120 --> 00:14:07.590
to make her presentation.
00:14:07.590 --> 00:14:09.070
So thank you very much.
00:14:09.070 --> 00:14:10.000
With that, Ms Winn,
00:14:10.000 --> 00:14:12.470
would you like to make your presentation?
00:14:12.470 --> 00:14:13.303
Yes, I would.
00:14:13.303 --> 00:14:14.770
Thank you so much.
00:14:14.770 --> 00:14:16.150
Well, good morning, everyone.
00:14:16.150 --> 00:14:18.150
And I want to thank you for the opportunity,
00:14:18.150 --> 00:14:19.660
to come before you today,
00:14:19.660 --> 00:14:23.513
to address SDG&E 2020 PSPS readiness.
00:14:24.450 --> 00:14:25.620
My name is Caroline Winn,
00:14:25.620 --> 00:14:27.260
and I am the Chief Executive Officer,
00:14:27.260 --> 00:14:29.310
at San Diego Gas and Electric.
00:14:29.310 --> 00:14:31.810
And I'd like to introduce two of my colleagues,
00:14:31.810 --> 00:14:33.510
who are on the phone with me,
00:14:33.510 --> 00:14:35.570
our Vice President of Customer Services,
00:14:35.570 --> 00:14:36.690
Scott Crider,
00:14:36.690 --> 00:14:39.570
and our Vice President of Electric System Operations,
00:14:39.570 --> 00:14:41.510
and Wildfire Resiliency,
00:14:41.510 --> 00:14:43.210
John Jenkins.
00:14:43.210 --> 00:14:44.440
You know first and foremost,
00:14:44.440 --> 00:14:45.530
I want to let you know,
00:14:45.530 --> 00:14:48.700
that we share the commitment of Governor Newsom,
00:14:48.700 --> 00:14:50.470
of our legislative leaders,
00:14:50.470 --> 00:14:53.110
and all of our CPUC Commissioners,
00:14:53.110 --> 00:14:56.860
to ensure that the public safety power shut offs,
00:14:56.860 --> 00:14:59.310
are conducted responsibly,
00:14:59.310 --> 00:15:03.830
and only as a last resort to prevent catastrophic wildfires.
00:15:03.830 --> 00:15:07.432
We absolutely recognize that these power shut offs,
00:15:07.432 --> 00:15:10.550
what the effect they have on everyday lives,
00:15:10.550 --> 00:15:14.210
on businesses on local and tribal governments,
00:15:14.210 --> 00:15:16.670
schools and our vulnerable populations,
00:15:16.670 --> 00:15:19.783
such as elderly and those with special medical needs.
00:15:20.970 --> 00:15:22.490
And we're also mindful,
00:15:22.490 --> 00:15:25.150
as you mentioned Commissioner Batjer,
00:15:25.150 --> 00:15:27.810
of the current COVID-19 pandemic,
00:15:27.810 --> 00:15:29.640
and the impact of power shut off,
00:15:29.640 --> 00:15:32.170
to our customers who are spending more time,
00:15:32.170 --> 00:15:34.130
more and more time at home,
00:15:34.130 --> 00:15:35.950
working and learning.
00:15:35.950 --> 00:15:38.250
You know over the last years,
00:15:38.250 --> 00:15:40.120
we have enhanced our capabilities.
00:15:40.120 --> 00:15:41.410
Every year, that is our goal,
00:15:41.410 --> 00:15:43.420
to enhance our capabilities,
00:15:43.420 --> 00:15:46.553
and actively solicit feedback from our customers,
00:15:47.420 --> 00:15:50.580
from local public agencies and other stakeholders,
00:15:50.580 --> 00:15:53.050
through a series of town halls,
00:15:53.050 --> 00:15:54.540
through open houses,
00:15:54.540 --> 00:15:56.780
through a community fairs,
00:15:56.780 --> 00:15:58.010
and one-on-one meetings,
00:15:58.010 --> 00:15:59.430
to make sure that we're improving,
00:15:59.430 --> 00:16:02.800
our PSPS operational protocols,
00:16:02.800 --> 00:16:06.560
on public outreach, communication and coordination.
00:16:06.560 --> 00:16:09.730
And those efforts today are continuing,
00:16:09.730 --> 00:16:12.293
in a more virtual fashion, which I'll talk about.
00:16:13.240 --> 00:16:16.150
Lastly, our wildfire mitigation plan includes,
00:16:16.150 --> 00:16:18.700
investing in fire hardening our grid.
00:16:18.700 --> 00:16:21.630
It includes modernizing our electrical system,
00:16:21.630 --> 00:16:23.763
with more advanced technologies.
00:16:24.720 --> 00:16:27.710
It includes enhancing our situational awareness,
00:16:27.710 --> 00:16:31.100
and building more partnerships with community organizations.
00:16:31.100 --> 00:16:33.613
And we really have three goals in mind.
00:16:33.613 --> 00:16:37.760
The first one, is to prevent catastrophic wildfires.
00:16:37.760 --> 00:16:41.440
Number two, is to minimize both the duration,
00:16:41.440 --> 00:16:44.900
and the scope of power shutoffs for our customers,
00:16:44.900 --> 00:16:47.000
to the greatest extent possible.
00:16:47.000 --> 00:16:50.410
And number three, is to strengthen our overall customer,
00:16:50.410 --> 00:16:55.290
and community preparedness, response and resiliency.
00:16:55.290 --> 00:16:58.220
So we can move to my first slide,
00:16:58.220 --> 00:16:59.073
slide one.
00:17:01.160 --> 00:17:03.010
Today I'd like to spend my time,
00:17:03.010 --> 00:17:05.680
covering key areas of interest.
00:17:05.680 --> 00:17:06.945
One is,
00:17:06.945 --> 00:17:08.010
I'll provide a very brief overview,
00:17:08.010 --> 00:17:09.903
of last year's PSPS event.
00:17:11.190 --> 00:17:13.330
I'll go through the outlook for 2020,
00:17:13.330 --> 00:17:15.910
including the steps that SDG&E has taken,
00:17:15.910 --> 00:17:18.300
to mitigate and minimize the impact,
00:17:18.300 --> 00:17:22.080
both duration and scope of PSPS in 2020.
00:17:22.080 --> 00:17:23.480
I'll go through the improvements,
00:17:23.480 --> 00:17:24.990
to our communication channels,
00:17:24.990 --> 00:17:27.963
outreach and coordination with public safety partners.
00:17:28.870 --> 00:17:31.780
I'll go through our improvements to situational awareness,
00:17:31.780 --> 00:17:34.270
our inspections, and our patrols.
00:17:34.270 --> 00:17:36.100
And lastly, the work that's been done,
00:17:36.100 --> 00:17:40.790
to address a PSPS event under pandemic conditions.
00:17:40.790 --> 00:17:42.250
And as I go through my slides,
00:17:42.250 --> 00:17:44.354
I'm happy to take questions from the dais,
00:17:44.354 --> 00:17:45.704
throughout my presentation.
00:17:46.710 --> 00:17:49.920
If we can move to slide two.
00:17:49.920 --> 00:17:50.753
The next slide.
00:17:52.258 --> 00:17:54.360
I'd like to maybe start with a quick overview,
00:17:54.360 --> 00:17:57.030
of SDG&E service territory.
00:17:57.030 --> 00:17:59.480
We serve 1.4 million consumers,
00:17:59.480 --> 00:18:01.800
in San Diego and Southern Orange County,
00:18:01.800 --> 00:18:05.750
and 4,100 square miles of service territory.
00:18:05.750 --> 00:18:08.210
And while our service area is dense,
00:18:08.210 --> 00:18:10.340
and it's smaller than others,
00:18:10.340 --> 00:18:13.260
64% of the service territory,
00:18:13.260 --> 00:18:16.453
is designated as high fire threat areas.
00:18:18.390 --> 00:18:20.630
Within that 64% we have,
00:18:20.630 --> 00:18:24.923
we serve 206,000 customers that reside in those areas.
00:18:26.200 --> 00:18:27.430
And the good news is that,
00:18:27.430 --> 00:18:29.620
over 60% of our facilities,
00:18:29.620 --> 00:18:31.270
throughout our territory,
00:18:31.270 --> 00:18:32.490
are underground.
00:18:32.490 --> 00:18:35.300
And 43% of the high fire threat area,
00:18:35.300 --> 00:18:36.503
is underground as well.
00:18:37.890 --> 00:18:39.150
And we've also hardened,
00:18:39.150 --> 00:18:42.620
around 99% of our transmission infrastructure,
00:18:42.620 --> 00:18:44.530
in our highest fire threat area,
00:18:44.530 --> 00:18:45.603
that's tier three.
00:18:46.710 --> 00:18:48.250
Our strategy from the beginning,
00:18:48.250 --> 00:18:49.550
was to really start with,
00:18:49.550 --> 00:18:52.850
hardening our transmission infrastructure.
00:18:52.850 --> 00:18:54.020
And why is that important?
00:18:54.020 --> 00:18:56.820
Because it's allowed SDG&E substations,
00:18:56.820 --> 00:18:59.820
to remain energized in these high risk events.
00:18:59.820 --> 00:19:02.653
Really keeping on as many customers as possible.
00:19:03.680 --> 00:19:04.910
And this combined with,
00:19:04.910 --> 00:19:07.290
SDG&E dense network of weather stations,
00:19:07.290 --> 00:19:09.630
and our own sectionalizing device,
00:19:09.630 --> 00:19:11.640
has really allowed SDG&E,
00:19:11.640 --> 00:19:13.450
to keep PSPS limited,
00:19:13.450 --> 00:19:15.583
to only those areas of highest risk.
00:19:17.800 --> 00:19:19.493
Moving on to the next slide.
00:19:21.000 --> 00:19:22.830
In October of 2019,
00:19:22.830 --> 00:19:24.470
it was a very busy month,
00:19:24.470 --> 00:19:26.500
as many mentioned at the beginning,
00:19:26.500 --> 00:19:28.980
in terms of extreme fire weather.
00:19:28.980 --> 00:19:31.170
In October we experienced four,
00:19:31.170 --> 00:19:34.150
really back to back red flag warnings.
00:19:34.150 --> 00:19:36.560
The highest number of customers,
00:19:36.560 --> 00:19:37.393
was at the end of October,
00:19:37.393 --> 00:19:40.670
and it impacted over 27,000 customers.
00:19:40.670 --> 00:19:45.300
And that represents less than 2% of SDG&E customer base.
00:19:45.300 --> 00:19:47.270
And even though that event,
00:19:47.270 --> 00:19:48.450
that particular event,
00:19:48.450 --> 00:19:50.363
a majority of our weather stations,
00:19:51.603 --> 00:19:52.700
recorded near record winds,
00:19:52.700 --> 00:19:55.870
in the 95th and the 99th percentile,
00:19:55.870 --> 00:19:57.940
there were zero fires of consequence,
00:19:57.940 --> 00:19:59.060
in our service territory,
00:19:59.060 --> 00:20:01.713
that were associated with our electrical equipment.
00:20:02.640 --> 00:20:03.940
You know, I'll let you know,
00:20:03.940 --> 00:20:07.360
our company is about continuously learning.
00:20:07.360 --> 00:20:09.840
We have a culture where we collectively feel,
00:20:09.840 --> 00:20:12.560
that we're only as good as what we did yesterday,
00:20:12.560 --> 00:20:15.880
and we really have a thurst improve every single day.
00:20:15.880 --> 00:20:17.683
So after each PSPS event,
00:20:17.683 --> 00:20:20.740
it's our practice to gather feedback,
00:20:20.740 --> 00:20:22.410
not only just from our employees,
00:20:22.410 --> 00:20:24.170
but also our customers,
00:20:24.170 --> 00:20:26.070
from public agencies,
00:20:26.070 --> 00:20:27.530
telecommunication companies,
00:20:27.530 --> 00:20:29.010
and community partners,
00:20:29.010 --> 00:20:32.253
so that we can determine what we can do better next time.
00:20:35.510 --> 00:20:38.003
And if there are no questions, I'll go to slide four.
00:20:40.220 --> 00:20:41.670
Next slide.
00:20:41.670 --> 00:20:45.080
And I'll talk about our fire season outlet.
00:20:45.080 --> 00:20:48.118
Our meteorology and our fire teams SDG&E,
00:20:48.118 --> 00:20:51.020
are closely coordinating with fire agencies,
00:20:51.020 --> 00:20:54.063
when determining our 2020 fire season outlet.
00:20:54.930 --> 00:20:56.100
The model suggests,
00:20:56.100 --> 00:20:58.660
that the summer weather pattern,
00:20:58.660 --> 00:21:01.790
is more favorable to Southern California,
00:21:01.790 --> 00:21:03.590
and that's due to significant rainfall,
00:21:03.590 --> 00:21:06.060
that we experienced this past April.
00:21:06.060 --> 00:21:08.700
However, in the later part of fall,
00:21:08.700 --> 00:21:13.190
as Assessment Assistant Deputy Director Daniel mentioned,
00:21:13.190 --> 00:21:17.250
we do expect to see more Santa Ana conditions to develop,
00:21:17.250 --> 00:21:18.570
and that with a combination,
00:21:18.570 --> 00:21:21.133
of critically dry fields and hot windy weather.
00:21:22.320 --> 00:21:25.009
The latest work have some predictive services,
00:21:25.009 --> 00:21:26.370
that are indicating above normal,
00:21:26.370 --> 00:21:28.180
significant fire potential,
00:21:28.180 --> 00:21:30.470
during the month of October and November,
00:21:30.470 --> 00:21:33.163
in the Southwestern portion of California.
00:21:34.050 --> 00:21:38.240
Now, SDG&E has taken significant steps in 2020,
00:21:38.240 --> 00:21:39.740
to mitigate wildfire risk,
00:21:39.740 --> 00:21:42.370
and the potential impacts of PSPS,
00:21:42.370 --> 00:21:43.470
which I'll talk about.
00:21:44.784 --> 00:21:46.284
Will you go to the next slide?
00:21:48.270 --> 00:21:49.830
After the last fire season,
00:21:49.830 --> 00:21:51.600
we debriefed and talked about,
00:21:51.600 --> 00:21:52.943
how can we get better?
00:21:53.860 --> 00:21:56.160
I convened two teams of experts,
00:21:56.160 --> 00:21:58.590
pulled them out of their day to day jobs,
00:21:58.590 --> 00:22:01.010
and they were dedicated to do two things.
00:22:01.010 --> 00:22:03.150
We had team one that was dedicated,
00:22:03.150 --> 00:22:07.687
to improve and reduce the impact of PSPS to our customers.
00:22:07.687 --> 00:22:08.707
Team two,
00:22:08.707 --> 00:22:10.160
their mission was,
00:22:10.160 --> 00:22:13.650
to minimize customer pain points through innovation,
00:22:13.650 --> 00:22:15.240
through collaboration,
00:22:15.240 --> 00:22:16.670
through communication,
00:22:16.670 --> 00:22:19.110
and really streamline operations.
00:22:19.110 --> 00:22:20.480
So what I'm going to show in this slide,
00:22:20.480 --> 00:22:22.174
is really the culmination of the work,
00:22:22.174 --> 00:22:23.530
of the team focused,
00:22:23.530 --> 00:22:26.313
to reduce the impact of PSPS to customers.
00:22:27.630 --> 00:22:30.720
Our team evaluated every single segment of circuit,
00:22:30.720 --> 00:22:33.430
that runs through the high fire threat districts.
00:22:33.430 --> 00:22:35.220
And they came up with a plan,
00:22:35.220 --> 00:22:36.300
and a set of projects,
00:22:36.300 --> 00:22:38.290
that would reduce the number of customers,
00:22:38.290 --> 00:22:40.074
impacted by a PSPS,
00:22:40.074 --> 00:22:44.540
by 25 to 30% by this fire season.
00:22:44.540 --> 00:22:48.650
Meaning, if the same set of events that occurred in 2019,
00:22:48.650 --> 00:22:50.470
occurred in 2020,
00:22:50.470 --> 00:22:53.823
25 to 30% less customers would be impacted.
00:22:54.780 --> 00:22:57.120
And that plan included really,
00:22:57.120 --> 00:23:00.400
five strategies that we leveraged and we enhanced.
00:23:00.400 --> 00:23:02.880
So let me just walk you through them quickly.
00:23:02.880 --> 00:23:03.713
One,
00:23:03.713 --> 00:23:05.420
we're adding more sectionalizing devices,
00:23:05.420 --> 00:23:07.200
and you can think of those,
00:23:07.200 --> 00:23:11.110
as more automated switches that we can control remotely.
00:23:11.110 --> 00:23:12.140
And we paired those,
00:23:12.140 --> 00:23:13.590
with more weather stations,
00:23:13.590 --> 00:23:15.930
to be even more precise.
00:23:15.930 --> 00:23:16.820
And what that means,
00:23:16.820 --> 00:23:20.090
is really reducing the size of the impacted areas,
00:23:20.090 --> 00:23:23.193
and maintain greater service to a greater number of people.
00:23:24.840 --> 00:23:25.673
Number two,
00:23:25.673 --> 00:23:27.570
we are installing new underground lines,
00:23:27.570 --> 00:23:28.900
to some critical areas,
00:23:28.900 --> 00:23:30.033
like town centers.
00:23:31.180 --> 00:23:32.200
Number three,
00:23:32.200 --> 00:23:33.060
where possible,
00:23:33.060 --> 00:23:35.690
we're enhancing our capability to modify,
00:23:35.690 --> 00:23:37.400
and reconfigure the grid,
00:23:37.400 --> 00:23:40.387
to only impact the most endangered communities.
00:23:40.387 --> 00:23:41.510
And we're doing that,
00:23:41.510 --> 00:23:44.000
by moving loads to other circuits,
00:23:44.000 --> 00:23:45.880
and it gives us greater flexibility,
00:23:45.880 --> 00:23:47.283
to keep more customers on.
00:23:48.820 --> 00:23:51.150
Number four, we're installing microgrids,
00:23:51.150 --> 00:23:53.200
or think of those as power islands,
00:23:53.200 --> 00:23:55.689
to critical sites and communities.
00:23:55.689 --> 00:23:56.860
And number five,
00:23:56.860 --> 00:24:00.340
we'll be installing more local backup generation solutions.
00:24:00.340 --> 00:24:02.222
And I'll talk about more of these,
00:24:02.222 --> 00:24:04.497
in my subsequent slides.
00:24:04.497 --> 00:24:05.860
But I just have to say,
00:24:05.860 --> 00:24:08.520
I'm really proud of our team's solution,
00:24:08.520 --> 00:24:11.120
and their dedication to this effort.
00:24:11.120 --> 00:24:14.440
The team met the challenge that we put upon them,
00:24:14.440 --> 00:24:16.210
and we're going to continue the path,
00:24:16.210 --> 00:24:18.140
of really learning from all of our events,
00:24:18.140 --> 00:24:20.470
but just the results have been fantastic.
00:24:20.470 --> 00:24:21.420
Because in addition,
00:24:21.420 --> 00:24:26.420
to that 25 to 30% less customers that will be impacted,
00:24:26.500 --> 00:24:28.950
we have 14 less communities impacted.
00:24:28.950 --> 00:24:32.930
We would have 33 less telecommunication sites impacted,
00:24:32.930 --> 00:24:34.380
four less fire stations,
00:24:34.380 --> 00:24:36.530
and five less water facilities,
00:24:36.530 --> 00:24:39.050
impacted as a result of the upgrades,
00:24:39.050 --> 00:24:40.450
that we're making this year.
00:24:43.980 --> 00:24:47.080
Maybe, a quick question here.
00:24:47.080 --> 00:24:48.640
This is Commissioner Guzman Aceves,
00:24:48.640 --> 00:24:50.060
sorry to interrupt you.
00:24:50.060 --> 00:24:51.700
No, absolutely.
00:24:51.700 --> 00:24:52.533
Thank you.
00:24:53.670 --> 00:24:55.650
The 33 communication sites,
00:24:55.650 --> 00:24:57.943
are those located on your property?
00:24:59.560 --> 00:25:02.150
Those are either located,
00:25:02.150 --> 00:25:04.570
They're either AT&T owned by AT&T,
00:25:04.570 --> 00:25:05.743
or COP Communications,
00:25:06.630 --> 00:25:09.230
and I don't believe they're located on our property.
00:25:10.500 --> 00:25:11.557
Okay,
00:25:11.557 --> 00:25:14.720
maybe you can just send a followup at a later time.
00:25:14.720 --> 00:25:15.553
Okay.
00:25:15.553 --> 00:25:17.260
John, do you want to weigh in there on that?
00:25:18.970 --> 00:25:20.559
Yeah. First of all,
00:25:20.559 --> 00:25:22.006
I want to do a sound check so people can hear me.
00:25:22.006 --> 00:25:23.606
Yeah.
I can hear you.
00:25:23.606 --> 00:25:25.060
Yeah.
00:25:25.060 --> 00:25:26.300
Caroline is correct.
00:25:26.300 --> 00:25:29.223
Those are owned by other communication facilities,
00:25:31.729 --> 00:25:33.130
and we've worked with them,
00:25:33.130 --> 00:25:36.223
to make sure that those places stay energized,
00:25:36.223 --> 00:25:38.160
during these events.
00:25:38.160 --> 00:25:40.910
We've also worked with other communications sites,
00:25:40.910 --> 00:25:41.840
owned by these companies,
00:25:41.840 --> 00:25:43.570
to ensure that there's backup power,
00:25:43.570 --> 00:25:45.010
in the event that they are outside of the areas,
00:25:45.010 --> 00:25:46.510
we've made these improvements.
00:25:49.530 --> 00:25:50.363
That's excellent.
00:25:50.363 --> 00:25:52.940
It'd be great to get a further breakdown of that,
00:25:52.940 --> 00:25:55.230
when you have some followup for us.
00:25:55.230 --> 00:25:56.450
Thank you.
00:25:56.450 --> 00:25:57.580
We'll take that in the followup,
00:25:57.580 --> 00:25:58.803
thank you Commissioner.
00:26:02.090 --> 00:26:03.693
Okay, moving to slide six.
00:26:06.730 --> 00:26:09.933
Earlier I spoke about three goals of our program.
00:26:09.933 --> 00:26:13.560
Goal number three was really on enhancing and strengthening,
00:26:13.560 --> 00:26:16.580
our customer and our community readiness response,
00:26:16.580 --> 00:26:18.210
and resiliency.
00:26:18.210 --> 00:26:20.620
And this third major goal,
00:26:20.620 --> 00:26:23.450
is really ensuring that our customers,
00:26:23.450 --> 00:26:24.900
and our communities know,
00:26:24.900 --> 00:26:27.200
before, during and after power shut off,
00:26:27.200 --> 00:26:29.360
there are never any surprises,
00:26:29.360 --> 00:26:31.740
when extreme fire weather is approaching,
00:26:31.740 --> 00:26:34.460
or any subsequent PSPS is occurring.
00:26:34.460 --> 00:26:37.840
So we utilize a multichannel communication strategy,
00:26:37.840 --> 00:26:39.928
to notify impacted customers.
00:26:39.928 --> 00:26:42.310
And I think it's important that, you know,
00:26:42.310 --> 00:26:44.229
there's really a breadth,
00:26:44.229 --> 00:26:46.500
and a depth in language communication channels,
00:26:46.500 --> 00:26:48.250
and that we have a diverse set of measures,
00:26:48.250 --> 00:26:51.003
that reach our audiences in meaningful ways.
00:26:52.196 --> 00:26:54.863
This is a very purposeful effort,
00:26:54.863 --> 00:26:56.820
that's occurring this year,
00:26:56.820 --> 00:26:58.520
to expand their digital presence,
00:26:58.520 --> 00:27:01.050
and to be more quickly and efficiently,
00:27:01.050 --> 00:27:03.083
reach out to our intended audience.
00:27:04.018 --> 00:27:06.990
So in addition to our real time updates,
00:27:06.990 --> 00:27:09.240
that we do on our social media platforms,
00:27:09.240 --> 00:27:11.400
like Facebook and Instagram,
00:27:11.400 --> 00:27:13.420
we also do proactive outreach,
00:27:13.420 --> 00:27:16.930
through regional broadcast and radio media outlets.
00:27:16.930 --> 00:27:18.870
And we established a partnership with,
00:27:18.870 --> 00:27:20.270
nextdoor.com.
00:27:20.270 --> 00:27:22.100
Some of you may be familiar with that.
00:27:22.100 --> 00:27:23.060
I know...
00:27:24.550 --> 00:27:26.320
I've logged onto our own,
00:27:26.320 --> 00:27:28.860
my own neighborhood's nextdoor.com,
00:27:28.860 --> 00:27:31.960
and it's a community specific social network.
00:27:31.960 --> 00:27:33.340
And this network will allow us,
00:27:33.340 --> 00:27:35.760
to get out more pinpointed outreach,
00:27:35.760 --> 00:27:39.110
to communities that may be impacted by PSPS.
00:27:39.110 --> 00:27:41.460
I think it will be a really great tool,
00:27:41.460 --> 00:27:43.653
for our customers this season.
00:27:44.720 --> 00:27:45.553
And additionally,
00:27:45.553 --> 00:27:47.565
we created a new PSPS mobile application,
00:27:47.565 --> 00:27:49.465
I'll touch on in a few moments,
00:27:49.465 --> 00:27:52.210
and we're expanding our message signage,
00:27:52.210 --> 00:27:54.480
prior to, and during events,
00:27:54.480 --> 00:27:57.400
like at schools and community marchese,
00:27:57.400 --> 00:27:59.640
really sharing important information.
00:27:59.640 --> 00:28:00.925
And we are also,
00:28:00.925 --> 00:28:03.980
working on portable changeable message signs,
00:28:03.980 --> 00:28:05.800
along strategic routes,
00:28:05.800 --> 00:28:08.220
sharing up-to-date information and resources,
00:28:08.220 --> 00:28:10.400
for our communities impacted.
00:28:10.400 --> 00:28:13.170
And we also have many partnerships,
00:28:13.170 --> 00:28:14.870
that we've expanded,
00:28:14.870 --> 00:28:18.063
that I'll talk about on a subsequent slide.
00:28:19.180 --> 00:28:21.020
We go to our next slide here.
00:28:25.430 --> 00:28:26.263
You know,
00:28:26.263 --> 00:28:30.273
what is one important way for us to communicate,
00:28:30.273 --> 00:28:33.860
and especially with our most vulnerable populations,
00:28:33.860 --> 00:28:35.660
that are high fire threat areas,
00:28:35.660 --> 00:28:37.920
is our access and functional needs,
00:28:37.920 --> 00:28:39.360
and vulnerable populations.
00:28:39.360 --> 00:28:41.970
It's really a key focus for us this year.
00:28:41.970 --> 00:28:43.780
We're enhancing and leveraging,
00:28:43.780 --> 00:28:45.510
some of the strategic partnerships,
00:28:45.510 --> 00:28:47.290
to ensure that,
00:28:47.290 --> 00:28:49.467
our customers are receiving the appropriate information,
00:28:49.467 --> 00:28:52.670
and the services necessary,
00:28:52.670 --> 00:28:55.200
to become prepared and self resilient,
00:28:55.200 --> 00:28:57.450
during wildfire season.
00:28:57.450 --> 00:29:00.050
We're engaged in policy discussions,
00:29:00.050 --> 00:29:03.540
that affect the AFN population during PSPS,
00:29:03.540 --> 00:29:05.010
through a variety of forums.
00:29:05.010 --> 00:29:09.030
We're providing leadership at statewide and regional levels.
00:29:09.030 --> 00:29:11.160
And one of the ways we're also doing this,
00:29:11.160 --> 00:29:14.600
is our Wildfire Safety Community Advisory Council.
00:29:14.600 --> 00:29:17.740
And this is a council that I personally chair,
00:29:17.740 --> 00:29:19.870
and they provide to us input,
00:29:19.870 --> 00:29:22.040
they provide to us recommendations,
00:29:22.040 --> 00:29:25.660
and support from various community leaders,
00:29:25.660 --> 00:29:28.120
to our senior management team.
00:29:28.120 --> 00:29:31.330
And we have representatives from Meals on Wheels,
00:29:31.330 --> 00:29:33.733
from the San Diego Regional Chamber of Commerce,
00:29:34.603 --> 00:29:37.410
we have fire agencies on there,
00:29:37.410 --> 00:29:40.030
2-1-1 and other nonprofit agencies,
00:29:40.030 --> 00:29:42.810
as well as the chairman of one of our local tribes,
00:29:42.810 --> 00:29:43.960
who was also the chairman,
00:29:43.960 --> 00:29:47.230
of the California Tribal Chairperson Association.
00:29:47.230 --> 00:29:50.840
So this group has been in place for about a year now,
00:29:50.840 --> 00:29:51.673
and really,
00:29:51.673 --> 00:29:55.840
it provides us the voice of the community.
00:29:55.840 --> 00:29:57.070
But one of the most effective,
00:29:57.070 --> 00:29:58.310
I think meaningful ways,
00:29:58.310 --> 00:29:59.754
that we've been able to achieve,
00:29:59.754 --> 00:30:02.511
this high build engagement in education,
00:30:02.511 --> 00:30:06.450
is by leveraging those partnerships by region.
00:30:06.450 --> 00:30:08.090
So we've set up one stop,
00:30:08.090 --> 00:30:10.572
a one stop shop support model,
00:30:10.572 --> 00:30:15.572
with 2-1-1 San Diego and 2-1-1 Orange County,
00:30:15.640 --> 00:30:18.933
as well as creating these partnerships,
00:30:18.933 --> 00:30:19.766
with the Indian Health Councils,
00:30:19.766 --> 00:30:21.970
and the Southern Indian Health,
00:30:21.970 --> 00:30:25.740
which represents the 18 tribes in our service territory.
00:30:25.740 --> 00:30:26.970
And that's important because,
00:30:26.970 --> 00:30:29.133
it's focused on supporting their elders,
00:30:29.994 --> 00:30:30.993
and their tribal members,
00:30:30.993 --> 00:30:33.670
without access to transportation and the internet.
00:30:33.670 --> 00:30:36.030
So we're really trying to amplify our messages,
00:30:36.030 --> 00:30:38.440
through leveraging these strategic partnerships.
00:30:38.440 --> 00:30:39.570
And I do think,
00:30:39.570 --> 00:30:40.970
the one stop shop,
00:30:40.970 --> 00:30:42.843
of 2-1-1 San Diego and Orange County,
00:30:42.843 --> 00:30:44.780
will be very powerful.
00:30:44.780 --> 00:30:47.810
And then we'll be able to connect our customers,
00:30:47.810 --> 00:30:50.973
with resources quickly and amplify our messages.
00:30:52.000 --> 00:30:53.011
I have a quick question.
00:30:53.011 --> 00:30:54.650
Ms Winn.
00:30:54.650 --> 00:30:55.761
This is Marybel.
00:30:55.761 --> 00:30:58.233
You're probably aware,
00:30:59.280 --> 00:31:01.630
that our phase two of our PSPS guidelines,
00:31:01.630 --> 00:31:05.717
strengthened the importance of identifying baseline,
00:31:05.717 --> 00:31:09.410
medical baseline populations and households,
00:31:09.410 --> 00:31:10.971
that have self-identified.
00:31:10.971 --> 00:31:13.217
I am particularly concerned,
00:31:13.217 --> 00:31:17.200
about how each of the utilities,
00:31:17.200 --> 00:31:18.710
and of course yours,
00:31:18.710 --> 00:31:23.100
are identifying those folks who live behind a master meter,
00:31:23.100 --> 00:31:26.600
people that live, for example, in mobile home parks.
00:31:26.600 --> 00:31:28.240
People that live in perhaps,
00:31:28.240 --> 00:31:29.880
section eight housing,
00:31:29.880 --> 00:31:32.950
they pay their rent to a manager,
00:31:32.950 --> 00:31:35.030
that manager pays the utility bills.
00:31:35.030 --> 00:31:36.410
How do you know who they are,
00:31:36.410 --> 00:31:38.800
and where they are and how do you know their needs?
00:31:38.800 --> 00:31:40.060
We've had...
00:31:40.060 --> 00:31:43.000
We've heard heartbreaking testimonies,
00:31:43.000 --> 00:31:46.483
from individuals who do live behind the master meter,
00:31:47.516 --> 00:31:48.850
who then improperly,
00:31:48.850 --> 00:31:49.970
or not notice,
00:31:49.970 --> 00:31:51.680
of a PSPS event,
00:31:51.680 --> 00:31:55.720
because the utility doesn't know that they exist.
00:31:55.720 --> 00:31:57.090
Have you looked in,
00:31:57.090 --> 00:31:58.670
have you addressed,
00:31:58.670 --> 00:32:01.357
and per our phase two guidelines,
00:32:01.357 --> 00:32:05.073
are you addressing these types of situations?
00:32:06.161 --> 00:32:07.800
We absolutely are.
00:32:07.800 --> 00:32:09.610
Let me just start with,
00:32:09.610 --> 00:32:12.340
we're very focused on our customers,
00:32:12.340 --> 00:32:15.490
in those types of situations as you described,
00:32:15.490 --> 00:32:17.750
especially in mobile home parks.
00:32:17.750 --> 00:32:19.770
And we have worked directly with them,
00:32:19.770 --> 00:32:21.570
to sign them up for a medical baseline,
00:32:21.570 --> 00:32:23.390
and some of those alerts.
00:32:23.390 --> 00:32:24.710
I'm going to let Scott Crider,
00:32:24.710 --> 00:32:27.810
go into more detail about exactly what we've done,
00:32:27.810 --> 00:32:29.963
for our customers behind master meter.
00:32:31.630 --> 00:32:32.611
Thank you.
00:32:32.611 --> 00:32:34.020
Thank you Caroline,
00:32:34.020 --> 00:32:34.853
and President Batjer,
00:32:34.853 --> 00:32:35.820
just a quick sound check.
00:32:35.820 --> 00:32:37.480
Can you hear me okay?
00:32:37.480 --> 00:32:38.720
Yeah, perfect.
00:32:38.720 --> 00:32:39.880
Okay, great.
00:32:39.880 --> 00:32:41.159
Thank you, thank you.
00:32:41.159 --> 00:32:44.660
You know obviously this is a really important question,
00:32:44.660 --> 00:32:47.600
and Marybel, that we've been really focused on,
00:32:47.600 --> 00:32:49.490
especially this year.
00:32:49.490 --> 00:32:50.323
As it relates,
00:32:50.323 --> 00:32:51.156
let me start first,
00:32:51.156 --> 00:32:54.240
with medical baseline customers that are behind the meter.
00:32:54.240 --> 00:32:56.240
And so, you know,
00:32:56.240 --> 00:32:59.080
when we have a medical baseline customer sign up,
00:32:59.080 --> 00:33:02.490
we actually treat them just like they're a customer.
00:33:02.490 --> 00:33:06.450
So if a medical baseline customer's even behind the meter,
00:33:06.450 --> 00:33:09.240
once they get signed up with us through that program,
00:33:09.240 --> 00:33:12.440
we actually collect all their contact information,
00:33:12.440 --> 00:33:14.700
and we'll do notifications,
00:33:14.700 --> 00:33:17.400
to those customers or to those residents,
00:33:17.400 --> 00:33:19.350
just as they would be a customer.
00:33:19.350 --> 00:33:20.900
And we'll even go so far as,
00:33:20.900 --> 00:33:24.900
if we don't reach them through our normal channels,
00:33:24.900 --> 00:33:27.900
whether it be a voice or text or email,
00:33:27.900 --> 00:33:29.600
if we cannot get positive contact,
00:33:32.080 --> 00:33:34.809
we will still send an SDG&E employee,
00:33:34.809 --> 00:33:37.920
to that residence to do an in person check,
00:33:37.920 --> 00:33:40.125
to make sure that they're okay.
00:33:40.125 --> 00:33:42.680
And so from a medical baseline perspective,
00:33:42.680 --> 00:33:46.260
I think we've got a real good process in place,
00:33:46.260 --> 00:33:48.130
to make sure that they're taken care of.
00:33:48.130 --> 00:33:49.360
Now the rest of the residents,
00:33:49.360 --> 00:33:51.151
who may not be medical baseline,
00:33:51.151 --> 00:33:51.984
you know,
00:33:51.984 --> 00:33:54.548
we're continuing to strengthen our relationships,
00:33:54.548 --> 00:33:56.523
directly with park owners and managers,
00:33:57.360 --> 00:33:58.193
you know,
00:33:58.193 --> 00:33:59.383
in advance of wildfire season.
00:34:00.240 --> 00:34:01.860
We're in contact with those parks.
00:34:01.860 --> 00:34:02.740
And we have, you know,
00:34:02.740 --> 00:34:03.573
for instance,
00:34:03.573 --> 00:34:06.850
last year we had about 36 mobile mobile home parks,
00:34:06.850 --> 00:34:09.320
that were impacted by a PSPS.
00:34:09.320 --> 00:34:12.380
And we're in contact with those facilities.
00:34:12.380 --> 00:34:14.480
We provide information, you know,
00:34:14.480 --> 00:34:17.682
to the park owners and to the park managers.
00:34:17.682 --> 00:34:20.690
And as we're going through our mobile home park,
00:34:20.690 --> 00:34:21.920
conversion processes,
00:34:21.920 --> 00:34:24.230
as well as you're aware, you know,
00:34:24.230 --> 00:34:25.381
we do make sure,
00:34:25.381 --> 00:34:26.300
that we're talking a lot,
00:34:26.300 --> 00:34:28.310
about the different types of programs,
00:34:28.310 --> 00:34:32.090
that their customers can sign up for.
00:34:32.090 --> 00:34:33.390
And then finally,
00:34:33.390 --> 00:34:34.910
and I'll close here,
00:34:34.910 --> 00:34:37.570
and Caroline will touch on it in a second,
00:34:37.570 --> 00:34:39.036
but let me just highlight it now,
00:34:39.036 --> 00:34:40.140
since you asked the question,
00:34:40.140 --> 00:34:40.973
is that we have,
00:34:40.973 --> 00:34:43.690
the mobile home park resilience program pilot,
00:34:43.690 --> 00:34:46.560
that we're launching this year.
00:34:46.560 --> 00:34:51.126
We're actually gonna install a battery backup generation.
00:34:51.126 --> 00:34:54.750
And I think we'll have about two ready for this year,
00:34:54.750 --> 00:34:56.540
to make sure that the kind of the,
00:34:56.540 --> 00:34:59.910
the common area or the clubhouse for the park,
00:34:59.910 --> 00:35:01.785
will remain energized.
00:35:01.785 --> 00:35:03.060
We think, you know,
00:35:03.060 --> 00:35:04.330
we'll obviously get feedback,
00:35:04.330 --> 00:35:07.260
from the owners and residents after this season,
00:35:07.260 --> 00:35:08.960
and that would be a consideration,
00:35:08.960 --> 00:35:10.360
for expansion in the future.
00:35:11.789 --> 00:35:13.100
Great, I appreciate,
00:35:13.100 --> 00:35:15.670
the work that you're doing,
00:35:15.670 --> 00:35:20.670
and I trust that we'll continue it well into the year.
00:35:20.750 --> 00:35:21.764
Thank you.
00:35:21.764 --> 00:35:23.375
Absolutely. Thank you.
00:35:23.375 --> 00:35:25.897
I also had a question.
00:35:25.897 --> 00:35:26.960
Go on, please.
00:35:26.960 --> 00:35:27.793
Thank you.
00:35:27.793 --> 00:35:28.670
Thank you.
00:35:28.670 --> 00:35:33.210
So through the low income oversight board meetings,
00:35:33.210 --> 00:35:35.090
which are also public,
00:35:35.090 --> 00:35:38.440
and then some of them are marketing workshops,
00:35:38.440 --> 00:35:40.503
we're hearing from food banks,
00:35:41.730 --> 00:35:45.490
and I wonder if you speak a little bit,
00:35:45.490 --> 00:35:48.100
as I recall through those post meetings,
00:35:48.100 --> 00:35:51.230
San Diego Gas & Electric said that in 2019,
00:35:51.230 --> 00:35:53.601
your food banks were not affected,
00:35:53.601 --> 00:35:57.349
but any extra efforts,
00:35:57.349 --> 00:35:58.770
towards ensuring that they can,
00:35:58.770 --> 00:36:03.260
the community to get food and fresh food to folks.
00:36:03.260 --> 00:36:04.869
And stay energized.
00:36:04.869 --> 00:36:07.353
Yeah, exactly.
00:36:10.100 --> 00:36:14.000
The food banks were not impacted by any PSPS.
00:36:14.000 --> 00:36:16.468
They're mainly located in some of the urban areas,
00:36:16.468 --> 00:36:17.988
but I will tell you that,
00:36:17.988 --> 00:36:20.540
we did partner with the food bank,
00:36:20.540 --> 00:36:22.110
just to make sure that,
00:36:22.110 --> 00:36:27.040
customers that were impacted by a PSPS prebuilt previously,
00:36:27.040 --> 00:36:29.495
had access to those food banks.
00:36:29.495 --> 00:36:30.890
You know,
00:36:30.890 --> 00:36:33.730
rolling more mobile services to food banks,
00:36:33.730 --> 00:36:36.660
so well, none of them have been impacted,
00:36:36.660 --> 00:36:39.790
and we don't anticipate that to happen in 2020.
00:36:39.790 --> 00:36:42.000
We are very keen to making sure,
00:36:42.000 --> 00:36:44.190
that our customers, our impact,
00:36:44.190 --> 00:36:46.090
still have access to those food banks.
00:36:47.148 --> 00:36:48.287
I have a followup question,
00:36:48.287 --> 00:36:51.023
and I know you want to continue with your presentation...
00:36:51.023 --> 00:36:51.856
No worries.
00:36:51.856 --> 00:36:56.170
Okay, since we're talking about very important facilities,
00:36:56.170 --> 00:36:58.769
we have new facilities this year,
00:36:58.769 --> 00:37:01.020
that we didn't have last year.
00:37:01.020 --> 00:37:04.723
And those are COVID-19 testing centers and testing sites.
00:37:05.610 --> 00:37:08.400
What are you all doing in your planning,
00:37:08.400 --> 00:37:10.940
to make sure they remain up and functioning,
00:37:10.940 --> 00:37:14.963
with the proper energy, if they are in a de-energized area?
00:37:16.090 --> 00:37:17.100
Well, thank you for that question.
00:37:17.100 --> 00:37:17.967
It's very important.
00:37:17.967 --> 00:37:19.960
And so we've done two things.
00:37:19.960 --> 00:37:22.070
One as a result of COVID-19,
00:37:22.070 --> 00:37:23.600
we've done special inspections,
00:37:23.600 --> 00:37:25.520
to all our medical facilities,
00:37:25.520 --> 00:37:30.520
to ensure that they would remain with reliable service,
00:37:30.590 --> 00:37:32.750
just during this COVID-19 pandemic,
00:37:32.750 --> 00:37:33.630
just generally.
00:37:33.630 --> 00:37:35.740
So we've done special inspections,
00:37:35.740 --> 00:37:38.930
and any issues that we found we've corrected them.
00:37:38.930 --> 00:37:40.690
So that's item number one.
00:37:40.690 --> 00:37:42.420
Item number two is,
00:37:42.420 --> 00:37:45.970
we've identified these special facilities,
00:37:45.970 --> 00:37:48.333
as a critical customer in our database,
00:37:48.333 --> 00:37:51.610
so that we know when we're pre planning in advance,
00:37:51.610 --> 00:37:54.270
if there's any impact,
00:37:54.270 --> 00:37:57.230
to any of these critical medical facilities,
00:37:57.230 --> 00:37:59.270
then we will contact them.
00:37:59.270 --> 00:38:02.088
We will have constant communication with them.
00:38:02.088 --> 00:38:05.100
So they're now identified in our database,
00:38:05.100 --> 00:38:06.970
as a critical facility,
00:38:06.970 --> 00:38:09.750
and we have the single points of contact,
00:38:09.750 --> 00:38:11.747
that will contact them and let them know,
00:38:11.747 --> 00:38:14.560
what the fire weather situation will be,
00:38:14.560 --> 00:38:18.670
and whether or not they could be impacted by a PSPS.
00:38:18.670 --> 00:38:20.720
And we would make any accommodations,
00:38:20.720 --> 00:38:22.300
that we could possibly do,
00:38:22.300 --> 00:38:25.633
to ensure they stay with power through these PSPS events.
00:38:27.262 --> 00:38:28.703
That would indeed include,
00:38:29.560 --> 00:38:30.920
when you say medical facility,
00:38:30.920 --> 00:38:32.508
sometimes the testing centers,
00:38:32.508 --> 00:38:35.500
are at fairgrounds and things like that.
00:38:35.500 --> 00:38:38.820
So they're not even attached to a medical facility.
00:38:38.820 --> 00:38:40.090
So are they part of your planning,
00:38:40.090 --> 00:38:41.503
the actual testing sites?
00:38:42.384 --> 00:38:43.440
They will be.
00:38:43.440 --> 00:38:44.360
I can tell you,
00:38:44.360 --> 00:38:48.473
that they're popping up in lots of new places by the day.
00:38:48.473 --> 00:38:51.430
So it's incumbent upon our team,
00:38:51.430 --> 00:38:54.890
to make sure we're identifying where they're at,
00:38:54.890 --> 00:38:59.040
because they are there kind of being created as we speak.
00:38:59.040 --> 00:39:00.410
So I think our challenge,
00:39:00.410 --> 00:39:02.040
is just making sure we keep up,
00:39:02.040 --> 00:39:04.275
with all of the new COVID testing centers,
00:39:04.275 --> 00:39:08.570
and make sure they are identified as that critical customer.
00:39:08.570 --> 00:39:10.153
Great, thank you.
00:39:14.080 --> 00:39:17.232
I believe if we can turn to slide eight,
00:39:17.232 --> 00:39:19.010
maybe I'll just talk a minute,
00:39:19.010 --> 00:39:21.003
about our mobile app and our website.
00:39:24.830 --> 00:39:25.827
And as that's coming out,
00:39:25.827 --> 00:39:27.570
I would tell you that,
00:39:27.570 --> 00:39:28.860
our team,
00:39:28.860 --> 00:39:32.490
one of our dedicated teams has come up with a brand new app,
00:39:32.490 --> 00:39:35.710
and it's scheduled to launch in the next few weeks.
00:39:35.710 --> 00:39:38.240
And our website is really updated to reflect feedback,
00:39:38.240 --> 00:39:39.640
that we received last year,
00:39:39.640 --> 00:39:41.760
from our stakeholder to customers.
00:39:41.760 --> 00:39:42.790
But first on the app,
00:39:42.790 --> 00:39:45.910
our app allows our customers or any user,
00:39:45.910 --> 00:39:48.440
to get updates, real time events,
00:39:48.440 --> 00:39:49.860
updates on events,
00:39:49.860 --> 00:39:52.960
and capture really much needed resource information,
00:39:52.960 --> 00:39:56.410
like where our community resource centers are.
00:39:56.410 --> 00:39:57.610
The app is free,
00:39:57.610 --> 00:40:00.530
allowing anyone from the general public to sign up,
00:40:00.530 --> 00:40:02.340
and you can get notifications,
00:40:02.340 --> 00:40:05.360
based on where you are.
00:40:05.360 --> 00:40:07.333
If you turn your location services on,
00:40:07.333 --> 00:40:09.400
it will give you updates,
00:40:09.400 --> 00:40:11.620
if you want to know where your sister,
00:40:11.620 --> 00:40:14.210
or family members impacted by a PSPS,
00:40:14.210 --> 00:40:16.121
you'll get notified.
00:40:16.121 --> 00:40:18.510
So it's highly customizable.
00:40:18.510 --> 00:40:21.440
And it provides also updates on,
00:40:21.440 --> 00:40:23.283
if you're involved in a PSPS,
00:40:23.283 --> 00:40:25.890
what that restoration process looks like,
00:40:25.890 --> 00:40:28.420
and kind of like equate it,
00:40:28.420 --> 00:40:30.330
to like the Domino's pizza tracker,
00:40:30.330 --> 00:40:32.370
when you know, your pizza is going in the oven.
00:40:32.370 --> 00:40:34.990
And to use my analogy, I have a teenager,
00:40:34.990 --> 00:40:37.410
so Domino's is very prevalent in our house.
00:40:37.410 --> 00:40:39.700
But it allows customers,
00:40:39.700 --> 00:40:41.050
to be able to see where we're at,
00:40:41.050 --> 00:40:43.490
on the restoration process.
00:40:43.490 --> 00:40:47.480
So I think this will be a great new tool for our customers.
00:40:47.480 --> 00:40:49.830
And, you know, in terms of our website,
00:40:49.830 --> 00:40:53.060
the infrastructure is very highly scalable.
00:40:53.060 --> 00:40:55.790
If we know we're going into a PSPS event,
00:40:55.790 --> 00:40:59.090
or if we see lots more traffic,
00:40:59.090 --> 00:41:02.540
it's built on the Amazon Web Services Cloud,
00:41:02.540 --> 00:41:07.180
and it will allow us to be able to scale up,
00:41:07.180 --> 00:41:08.190
or scale back,
00:41:08.190 --> 00:41:11.570
based on how many people are logging on,
00:41:11.570 --> 00:41:12.680
to view the website.
00:41:12.680 --> 00:41:15.169
So we've been using this cloud technology,
00:41:15.169 --> 00:41:16.882
since 2011.
00:41:16.882 --> 00:41:19.810
And during any type of events.
00:41:19.810 --> 00:41:21.420
We're monitoring performance,
00:41:21.420 --> 00:41:22.900
but even before that,
00:41:22.900 --> 00:41:23.733
you know,
00:41:23.733 --> 00:41:26.110
we're making sure there's plenty of bandwidth,
00:41:26.110 --> 00:41:29.100
to make sure we can meet the customer's needs.
00:41:29.100 --> 00:41:29.933
That's terrific.
00:41:29.933 --> 00:41:31.155
I have a question related to this.
00:41:31.155 --> 00:41:32.730
However,
00:41:32.730 --> 00:41:34.160
this is very helpful,
00:41:34.160 --> 00:41:35.731
and I'm sure it will be to your customers.
00:41:35.731 --> 00:41:36.564
And so of course,
00:41:36.564 --> 00:41:38.173
the telecommunications companies have indicated,
00:41:38.173 --> 00:41:41.783
tests that their service during PSPS events,
00:41:41.783 --> 00:41:44.760
and I'm not sure if this is true in AT&T and COP,
00:41:44.760 --> 00:41:46.500
and your service territory,
00:41:46.500 --> 00:41:49.599
but their service degree has been degraded,
00:41:49.599 --> 00:41:51.160
during these events.
00:41:51.160 --> 00:41:56.090
And so customers have difficult time accessing websites,
00:41:56.090 --> 00:41:57.060
due to loss of power,
00:41:57.060 --> 00:42:00.139
and limited telecommunications bandwidth.
00:42:00.139 --> 00:42:01.040
So,
00:42:01.040 --> 00:42:06.040
will your website be able to have information on it,
00:42:06.632 --> 00:42:09.711
that will provide for a low bandwidth version,
00:42:09.711 --> 00:42:13.961
of those things that customers will need to access,
00:42:15.094 --> 00:42:18.700
for example, maps and things like that?
00:42:18.700 --> 00:42:19.533
Yeah.
00:42:19.533 --> 00:42:20.366
Let me answer this.
00:42:20.366 --> 00:42:21.650
And I'll have Scott,
00:42:21.650 --> 00:42:23.360
our VP customer service chime in here,
00:42:23.360 --> 00:42:24.193
but I would tell you,
00:42:24.193 --> 00:42:26.120
that we're working specifically,
00:42:26.120 --> 00:42:28.140
with our telecommunications companies,
00:42:28.140 --> 00:42:30.620
especially during COVID-19,
00:42:30.620 --> 00:42:32.740
and now overlaid with wildfire,
00:42:32.740 --> 00:42:35.820
and actually they've given us some priority areas,,
00:42:35.820 --> 00:42:38.093
so that we can focus on any upgrades,
00:42:38.093 --> 00:42:41.520
that they need in those specific areas.
00:42:41.520 --> 00:42:42.353
But Scott,
00:42:42.353 --> 00:42:44.320
why don't you follow on with more details,
00:42:44.320 --> 00:42:45.620
on what we're doing there.
00:42:46.630 --> 00:42:47.550
Yeah, absolutely.
00:42:47.550 --> 00:42:48.383
Thank you Caroline.
00:42:48.383 --> 00:42:51.950
And so let me start with the website first,
00:42:51.950 --> 00:42:55.660
so the short answer to your question is yes,
00:42:55.660 --> 00:42:58.800
even with a low bandwidth scenario,
00:42:58.800 --> 00:43:02.363
you know, we really designed the websites specifically,
00:43:02.363 --> 00:43:05.860
one, we start with the mobile first design.
00:43:05.860 --> 00:43:08.100
And so it really,
00:43:08.100 --> 00:43:10.090
regardless of the device that you're on,
00:43:10.090 --> 00:43:12.400
it's going to scale up and scale down.
00:43:12.400 --> 00:43:15.620
If it's a consistent user experience,
00:43:15.620 --> 00:43:18.840
but with respect to low bandwidth,
00:43:18.840 --> 00:43:22.240
we try to keep it without getting too technical,
00:43:22.240 --> 00:43:24.220
the code's really light,
00:43:24.220 --> 00:43:28.860
meaning we don't have a lot of extraneous scripting,
00:43:28.860 --> 00:43:30.240
that the website has to read,
00:43:30.240 --> 00:43:31.430
not a lot of images,
00:43:31.430 --> 00:43:33.325
so in the event that there was,
00:43:33.325 --> 00:43:36.847
limited cellular connectedness,
00:43:36.847 --> 00:43:39.950
in our high fire threat areas,
00:43:39.950 --> 00:43:41.430
that customers should still be able,
00:43:41.430 --> 00:43:44.180
to access the website,
00:43:44.180 --> 00:43:46.970
with little limited impacts.
00:43:46.970 --> 00:43:48.430
And while at the same time,
00:43:48.430 --> 00:43:50.550
they're seeking information from our website,
00:43:50.550 --> 00:43:51.569
you know,
00:43:51.569 --> 00:43:53.350
we'll continue to notify customers,
00:43:53.350 --> 00:43:54.680
really throughout the event,
00:43:54.680 --> 00:43:56.640
through landline phones,
00:43:56.640 --> 00:43:59.810
text messages, emails,
00:43:59.810 --> 00:44:00.643
and then of course,
00:44:00.643 --> 00:44:02.260
we'll use traditional media,
00:44:02.260 --> 00:44:03.260
social media, et cetera,
00:44:03.260 --> 00:44:04.690
to make sure that people have the information,
00:44:04.690 --> 00:44:05.523
that they need.
00:44:06.610 --> 00:44:08.455
And maybe just one final thing,
00:44:08.455 --> 00:44:09.288
you know,
00:44:09.288 --> 00:44:11.310
we have shared our website architecture,
00:44:11.310 --> 00:44:12.800
and all of our programming,
00:44:12.800 --> 00:44:13.633
with Scott MacDonald,
00:44:13.633 --> 00:44:15.410
at the California Department of Technology,
00:44:15.410 --> 00:44:16.243
so there's been a real,
00:44:16.243 --> 00:44:18.997
get back and forth with that organization as well.
00:44:18.997 --> 00:44:19.830
All right,
00:44:19.830 --> 00:44:21.950
I had spoken to the Director,
00:44:21.950 --> 00:44:23.620
Amy Tong recently,
00:44:23.620 --> 00:44:24.710
and that she had indicated,
00:44:24.710 --> 00:44:25.870
that she was meeting with Scott,
00:44:25.870 --> 00:44:26.920
so I appreciate that.
00:44:28.288 --> 00:44:29.619
Absolutely.
00:44:29.619 --> 00:44:32.300
Thank you Scott.
00:44:32.300 --> 00:44:34.830
If we move on to the next slide,
00:44:34.830 --> 00:44:37.063
this just gives you a glimpse of,
00:44:38.184 --> 00:44:39.610
since we're talking about maps,
00:44:39.610 --> 00:44:40.570
of what our customers,
00:44:40.570 --> 00:44:42.448
and our public safety partners will see.
00:44:42.448 --> 00:44:44.771
So on the last,
00:44:44.771 --> 00:44:48.060
you'll see the website,
00:44:48.060 --> 00:44:51.380
and what the maps that are our customers will be,
00:44:51.380 --> 00:44:52.780
and the public will be able to see,
00:44:52.780 --> 00:44:54.460
the areas without power,
00:44:54.460 --> 00:44:56.460
or may be without power.
00:44:56.460 --> 00:44:59.100
And then on the right is our public safety partners.
00:44:59.100 --> 00:45:00.240
And this is an app,
00:45:00.240 --> 00:45:03.660
they can access maps through a password protected website.
00:45:03.660 --> 00:45:04.670
So these are our,
00:45:04.670 --> 00:45:09.670
Cal OES, CAL Fire, CPC, first responder agencies, et cetera.
00:45:09.760 --> 00:45:11.940
So I just wanted to give you a glimpse,
00:45:11.940 --> 00:45:13.390
of what that would look like.
00:45:14.440 --> 00:45:16.464
And have you tested this,
00:45:16.464 --> 00:45:18.860
with the County Managers,
00:45:18.860 --> 00:45:21.420
and the emergency managers?
00:45:21.420 --> 00:45:23.250
I know you just have San Diego,
00:45:23.250 --> 00:45:25.417
and a bit of Orange but...
00:45:26.335 --> 00:45:28.418
Has this worked for them?
00:45:29.584 --> 00:45:30.417
Yes.
00:45:30.417 --> 00:45:32.614
We have tested our,
00:45:32.614 --> 00:45:35.030
this is similar to what we did last year.
00:45:35.030 --> 00:45:35.863
We've expanded on it,
00:45:35.863 --> 00:45:38.563
so yes, there has been tests that have been going on.
00:45:39.400 --> 00:45:40.233
Okay.
00:45:43.047 --> 00:45:44.230
If we move...
00:45:49.662 --> 00:45:50.780
Caroline,
00:45:50.780 --> 00:45:53.840
I think we have lost your audio.
00:45:53.840 --> 00:45:55.240
Caroline, we can't hear you.
00:45:58.819 --> 00:45:59.710
We're not hearing you,
00:45:59.710 --> 00:46:01.163
we're not hearing you.
00:46:02.848 --> 00:46:04.403
President Batjer,
00:46:04.403 --> 00:46:05.703
I will call her right now.
00:46:42.799 --> 00:46:47.632
Yes I see, the technical issues with...
00:46:55.473 --> 00:46:56.806
Sorry that we...
00:47:02.558 --> 00:47:05.225
Are we getting your audio again?
00:47:07.860 --> 00:47:08.930
Robert are you...
00:47:08.930 --> 00:47:11.390
Is this an issue from our end,
00:47:11.390 --> 00:47:12.360
or is it an issue,
00:47:12.360 --> 00:47:16.010
from the San Diego Gas and Electric's end?
00:47:16.010 --> 00:47:16.913
Can you tell us?
00:47:18.210 --> 00:47:20.240
According to,
00:47:20.240 --> 00:47:21.073
WebEx,
00:47:21.073 --> 00:47:22.240
it sounds like,
00:47:22.240 --> 00:47:24.490
Caroline was disconnected from the telephone.
00:47:28.950 --> 00:47:30.883
It looks like she's trying to reconnect.
00:47:36.390 --> 00:47:37.320
Maybe we could...
00:47:38.368 --> 00:47:40.050
Yes, John?
00:47:40.050 --> 00:47:40.950
Is that John?
00:47:40.950 --> 00:47:42.674
No this is Scott.
00:47:42.674 --> 00:47:43.507
I'm just trying to get a hold of her now.
00:47:43.507 --> 00:47:44.340
Yeah, just a minute.
00:47:45.490 --> 00:47:47.507
One second please.
00:47:47.507 --> 00:47:49.507
Okay.
00:47:58.984 --> 00:48:01.250
President Batjer, this is Robert Stanford,
00:48:01.250 --> 00:48:03.843
Caroline did disconnect.
00:48:04.860 --> 00:48:05.990
Okay.
00:48:05.990 --> 00:48:07.440
Are they able to reconnect to her?
00:48:07.440 --> 00:48:08.273
If not,
00:48:08.273 --> 00:48:09.480
maybe one of her colleagues,
00:48:09.480 --> 00:48:10.780
could pick up on the slides,
00:48:10.780 --> 00:48:13.683
because we're getting close to public comment period.
00:48:18.450 --> 00:48:19.920
Yes, President Batjer,
00:48:19.920 --> 00:48:21.040
this is Scott Crider.
00:48:21.040 --> 00:48:24.360
Let me step in while she's getting reconnected.
00:48:24.360 --> 00:48:26.740
And in a couple of slides,
00:48:26.740 --> 00:48:29.053
so, if we could go to slide five please.
00:48:31.260 --> 00:48:32.093
Thanks Scott.
00:48:35.310 --> 00:48:37.170
Robert could you enhance the...
00:48:37.170 --> 00:48:38.068
Thank you.
00:48:38.068 --> 00:48:38.901
Okay.
00:48:38.901 --> 00:48:39.734
Thank you very much,
00:48:39.734 --> 00:48:41.775
and I apologize to the public for the delay here.
00:48:41.775 --> 00:48:42.608
You know,
00:48:42.608 --> 00:48:43.513
one of the areas,
00:48:44.433 --> 00:48:46.238
that we've been really focused on,
00:48:46.238 --> 00:48:49.230
is really year round communications with our customers.
00:48:49.230 --> 00:48:51.650
And we have traditionally done a lot of,
00:48:51.650 --> 00:48:54.370
resilience fairs and webinars,
00:48:54.370 --> 00:48:56.980
to make sure that we're getting critical information,
00:48:56.980 --> 00:49:01.200
on preparedness, on resiliency and on, you know,
00:49:01.200 --> 00:49:02.033
our efforts,
00:49:02.033 --> 00:49:05.500
to improve fire safety throughout our region.
00:49:05.500 --> 00:49:06.751
And so this year,
00:49:06.751 --> 00:49:08.740
given the COVID constraints,
00:49:08.740 --> 00:49:09.950
we had to pivot a little bit,
00:49:09.950 --> 00:49:10.790
but I'm proud to say,
00:49:10.790 --> 00:49:12.632
that we still had,
00:49:12.632 --> 00:49:16.900
a number of interactions with our customers.
00:49:16.900 --> 00:49:20.460
We hosted four wildfire resilience webinars,
00:49:20.460 --> 00:49:22.350
where we had hundreds of customers,
00:49:22.350 --> 00:49:25.631
really dialing in and hearing from our experts.
00:49:25.631 --> 00:49:28.230
And then really number two is,
00:49:28.230 --> 00:49:32.000
we actually held drive through wild fire safety fairs.
00:49:32.000 --> 00:49:33.240
And these were done,
00:49:33.240 --> 00:49:36.150
in partnerships with a lot of our external partners,
00:49:36.150 --> 00:49:39.410
at CAL Fire, the Red Cross, 2-1-1 San Diego,
00:49:39.410 --> 00:49:41.210
where we actually set up camps,
00:49:41.210 --> 00:49:44.650
and customers could actually drive through the event,
00:49:44.650 --> 00:49:46.678
to pick up really critical information,
00:49:46.678 --> 00:49:48.470
and really the same information,
00:49:48.470 --> 00:49:50.490
that they would have received,
00:49:50.490 --> 00:49:53.970
through our kind of our traditional in person events.
00:49:53.970 --> 00:49:55.290
And so,
00:49:55.290 --> 00:49:56.123
we're still,
00:49:56.123 --> 00:49:57.340
even with COVID,
00:49:57.340 --> 00:50:00.050
we're maintaining our engagement with customers,
00:50:00.050 --> 00:50:01.914
and making sure they have the information,
00:50:01.914 --> 00:50:04.733
that they need for this wildfire season.
00:50:06.720 --> 00:50:08.800
Can you go to the next slide, please?
00:50:09.840 --> 00:50:10.830
This is Eric Lamoureux,
00:50:10.830 --> 00:50:12.222
with Cal OES,
00:50:12.222 --> 00:50:13.570
I've got a question on your customer engagement,
00:50:13.570 --> 00:50:15.051
especially during responses.
00:50:15.051 --> 00:50:16.920
Walk me through a little bit,
00:50:16.920 --> 00:50:18.493
what your community,
00:50:19.920 --> 00:50:22.470
I don't recall exactly what you guys referred to them as.
00:50:22.470 --> 00:50:24.050
I know other utilities,
00:50:24.050 --> 00:50:25.040
community resource centers,
00:50:25.040 --> 00:50:26.120
sometimes it's brick and mortar,
00:50:26.120 --> 00:50:27.740
sometimes it's mobile.
00:50:27.740 --> 00:50:29.310
What do yours look like,
00:50:29.310 --> 00:50:31.223
and what does that look like this year,
00:50:31.223 --> 00:50:32.970
in a COVID environment?
00:50:32.970 --> 00:50:34.320
And certainly we want to ensure,
00:50:34.320 --> 00:50:36.840
that we're continuing to provide utilities,
00:50:36.840 --> 00:50:37.980
are continuing to provide,
00:50:37.980 --> 00:50:40.965
that important information and resources,
00:50:40.965 --> 00:50:44.220
to individuals during these outages.
00:50:44.220 --> 00:50:45.820
Don't want to see that compromise,
00:50:45.820 --> 00:50:47.330
because of COVID,
00:50:47.330 --> 00:50:50.293
but want to ensure that the right protocols are in place.
00:50:51.720 --> 00:50:52.553
Absolutely,
00:50:52.553 --> 00:50:53.690
thank you very much for that question.
00:50:53.690 --> 00:50:54.640
And it's something that,
00:50:54.640 --> 00:50:57.675
we've obviously been keenly focused on,
00:50:57.675 --> 00:50:58.508
you know,
00:50:58.508 --> 00:51:00.040
really since the spring,
00:51:00.040 --> 00:51:01.000
when it was obvious,
00:51:01.000 --> 00:51:02.660
that we were not going to be in a position,
00:51:02.660 --> 00:51:04.538
to do things in a traditional manner,
00:51:04.538 --> 00:51:07.240
for our community resource centers.
00:51:07.240 --> 00:51:10.228
So, the approach that we're taking this year is,
00:51:10.228 --> 00:51:13.380
is really through,
00:51:13.380 --> 00:51:16.420
kind of a drive through CRC this year.
00:51:16.420 --> 00:51:17.253
But they'll still be,
00:51:17.253 --> 00:51:21.660
at our traditional fixed brick and mortar sites.
00:51:21.660 --> 00:51:25.935
And we'll continue to have all the same types of facilities,
00:51:25.935 --> 00:51:30.330
and be able to provide that same amount of information,
00:51:30.330 --> 00:51:33.450
and supplies to our customers,
00:51:33.450 --> 00:51:34.850
just like we would do it,
00:51:34.850 --> 00:51:37.240
if we were 100% in person.
00:51:37.240 --> 00:51:40.130
So we'll continue to provide water, snacks,
00:51:40.130 --> 00:51:42.150
bulk water, ice.
00:51:42.150 --> 00:51:46.770
We will have restrooms, at the facilities.
00:51:46.770 --> 00:51:49.920
We will have charging for medical devices.
00:51:49.920 --> 00:51:51.180
But in addition to that,
00:51:51.180 --> 00:51:53.100
we're also going to be providing kits,
00:51:53.100 --> 00:51:54.910
to every customer that drives through,
00:51:54.910 --> 00:51:57.180
that has first aid kit.
00:51:57.180 --> 00:51:58.013
You know,
00:51:58.013 --> 00:51:59.578
hand-crank radios,
00:51:59.578 --> 00:52:03.729
a power inverter to be able to charge medical equipment,
00:52:03.729 --> 00:52:07.000
portable battery packs,
00:52:07.000 --> 00:52:11.620
insulated bags for medication, for items to stay cool.
00:52:11.620 --> 00:52:12.763
Sealed water.
00:52:13.619 --> 00:52:15.490
So, we're trying to create an experience,
00:52:15.490 --> 00:52:19.410
that it's very similar to having customers coming in,
00:52:19.410 --> 00:52:22.360
and staying at the CRC as much as we can,
00:52:22.360 --> 00:52:24.180
but we obviously need to make sure,
00:52:24.180 --> 00:52:25.370
that we're doing this in a way,
00:52:25.370 --> 00:52:28.290
that keeps the public safe and our employees safe.
00:52:28.290 --> 00:52:30.470
And we think that we can do this,
00:52:30.470 --> 00:52:32.274
with the proper social distancing,
00:52:32.274 --> 00:52:34.543
and all the safety protections in place.
00:52:37.350 --> 00:52:39.766
Thank you.
00:52:39.766 --> 00:52:40.718
Very good question there.
00:52:40.718 --> 00:52:42.718
Thank you for asking it.
00:52:43.953 --> 00:52:44.871
I'm so sorry.
00:52:44.871 --> 00:52:45.704
I don't know.
00:52:45.704 --> 00:52:47.310
I got kicked out, but I'm back.
00:52:47.310 --> 00:52:48.400
Thank you, Scott.
00:52:48.400 --> 00:52:50.123
I see we're on the next slide.
00:52:52.687 --> 00:52:53.970
And you're back!
00:52:53.970 --> 00:52:55.280
Yes.
00:52:55.280 --> 00:52:56.113
Okay.
00:52:57.000 --> 00:52:57.833
Almost through here.
00:52:57.833 --> 00:53:00.662
Let me finish up here with a few more slides.
00:53:00.662 --> 00:53:02.290
I mentioned one of the lessons,
00:53:02.290 --> 00:53:04.190
that we learned from PSPS last year,
00:53:04.190 --> 00:53:05.990
was the importance of expanding,
00:53:05.990 --> 00:53:07.700
our generator program.
00:53:07.700 --> 00:53:09.940
And I think this is even more critical this year,
00:53:09.940 --> 00:53:11.010
due to the pandemic.
00:53:11.010 --> 00:53:13.280
And as you mentioned,
00:53:13.280 --> 00:53:14.113
President Batjer,
00:53:14.113 --> 00:53:16.160
more and more customers staying home,
00:53:16.160 --> 00:53:17.096
working and learning.
00:53:17.096 --> 00:53:19.295
So this year we've designed our programs,
00:53:19.295 --> 00:53:22.010
to focus on vulnerable customers.
00:53:22.010 --> 00:53:23.948
So medical baseline customers,
00:53:23.948 --> 00:53:27.057
Scott talked about our customers in mobile home parks,
00:53:27.057 --> 00:53:28.960
low income and care customers.
00:53:28.960 --> 00:53:30.970
So around half of the generators,
00:53:30.970 --> 00:53:32.160
that we're deploying this year,
00:53:32.160 --> 00:53:34.034
are solar battery.
00:53:34.034 --> 00:53:35.850
Let me just run through them quickly.
00:53:35.850 --> 00:53:37.210
The Generator Grant Program,
00:53:37.210 --> 00:53:38.910
is really an extension of a pilot,
00:53:38.910 --> 00:53:40.350
that we did last year.
00:53:40.350 --> 00:53:42.130
Again, it's for our medical,
00:53:42.130 --> 00:53:43.820
any medical baseline customer,
00:53:43.820 --> 00:53:45.730
that has been in the past,
00:53:45.730 --> 00:53:47.461
impacted by PSPS,
00:53:47.461 --> 00:53:52.461
will be receiving a portable solar battery type,
00:53:53.230 --> 00:53:54.860
the Yeti unit.
00:53:54.860 --> 00:53:57.290
We deployed around 50 of them last year,
00:53:57.290 --> 00:54:00.130
and received very positive feedback,
00:54:00.130 --> 00:54:01.640
from our medical baseline customers,
00:54:01.640 --> 00:54:02.950
that were on our pilot.
00:54:02.950 --> 00:54:03.920
So we extended it,
00:54:03.920 --> 00:54:05.650
to all medical baseline customers,
00:54:05.650 --> 00:54:06.900
impacted by PSPS.
00:54:08.397 --> 00:54:09.682
Scott talked about the mobile home park.
00:54:09.682 --> 00:54:12.190
Our Generator Systems Program,
00:54:12.190 --> 00:54:14.400
is open for tier three customers,
00:54:14.400 --> 00:54:16.440
and low income customers.
00:54:16.440 --> 00:54:19.530
And we'll provide about a 50% rebate,
00:54:19.530 --> 00:54:22.550
or $300 for our tier three customers,
00:54:22.550 --> 00:54:26.810
and a 75% rebate or a $450 value,
00:54:26.810 --> 00:54:29.330
for our low income customers.
00:54:29.330 --> 00:54:30.530
And then the last program,
00:54:30.530 --> 00:54:32.770
is really the Whole House Generator Program.
00:54:32.770 --> 00:54:34.120
And it's being deployed,
00:54:34.120 --> 00:54:36.137
it's keeping entire homes energized,
00:54:36.137 --> 00:54:38.710
especially those that have been impacted,
00:54:38.710 --> 00:54:41.740
previously by PSPS.
00:54:41.740 --> 00:54:45.310
And we have around 300 of those going in.
00:54:45.310 --> 00:54:48.230
So, these generators will just become,
00:54:48.230 --> 00:54:49.290
more and more important,
00:54:49.290 --> 00:54:53.163
especially as we see this pandemic continue.
00:54:55.750 --> 00:54:57.310
If we move to the next slide,
00:54:57.310 --> 00:54:59.860
which is on Microgrids.
00:54:59.860 --> 00:55:00.693
You know,
00:55:00.693 --> 00:55:02.030
we're proud to have developed,
00:55:02.030 --> 00:55:03.930
one of the nation's first community based microgrid,
00:55:03.930 --> 00:55:07.090
and the community of Borrego Springs,
00:55:07.090 --> 00:55:10.010
and with the Commission's encouragement,
00:55:10.010 --> 00:55:11.880
we were building on that experience.
00:55:11.880 --> 00:55:14.942
So we're building out four additional microgrids.
00:55:14.942 --> 00:55:16.930
Our microgrids are targeted,
00:55:16.930 --> 00:55:20.810
to provide customers and communities,
00:55:20.810 --> 00:55:22.490
impacted by PSPS,
00:55:22.490 --> 00:55:25.130
that have been historically de-energized,
00:55:25.130 --> 00:55:26.290
so two of these microgrids,
00:55:26.290 --> 00:55:28.990
are serving low income communities.
00:55:28.990 --> 00:55:30.250
In the interest of time,
00:55:30.250 --> 00:55:31.390
I won't go through all of them,
00:55:31.390 --> 00:55:32.740
but maybe just one that I'll point out,
00:55:32.740 --> 00:55:36.890
is at the Ramona Cafe,
00:55:36.890 --> 00:55:38.683
and it's a strategic location,
00:55:38.683 --> 00:55:41.160
especially in our community, in San Diego,
00:55:41.160 --> 00:55:44.280
in Southern orange County for CAL Fire air operations,
00:55:44.280 --> 00:55:46.810
they have a complex operations,
00:55:46.810 --> 00:55:50.000
and it's really dependent on sophisticated technology.
00:55:50.000 --> 00:55:51.450
And this facility,
00:55:51.450 --> 00:55:53.050
provides direct protection,
00:55:53.050 --> 00:55:56.030
of 1.4 million acres for CAL Fire,
00:55:56.030 --> 00:56:00.520
300,000 acres for the US Forest Service,
00:56:00.520 --> 00:56:02.340
and covers all of San Diego County.
00:56:02.340 --> 00:56:03.340
So, you know,
00:56:03.340 --> 00:56:05.680
this will provide service consistency,
00:56:05.680 --> 00:56:07.866
and resiliency and reliability.
00:56:07.866 --> 00:56:10.870
So Daniel, I know you're on,
00:56:10.870 --> 00:56:12.129
so I appreciate your support,
00:56:12.129 --> 00:56:13.250
in helping me get this one done,
00:56:13.250 --> 00:56:15.110
especially before fire season.
00:56:15.110 --> 00:56:17.004
Yeah, we're looking forward to it.
00:56:17.004 --> 00:56:18.510
Do you have an idea of the exact completion date?
00:56:18.510 --> 00:56:20.610
I know it says on there into 2020,
00:56:20.610 --> 00:56:21.660
but just curious,
00:56:21.660 --> 00:56:23.960
if there's a target date.
00:56:23.960 --> 00:56:26.540
Yeah. We're working in October.
00:56:26.540 --> 00:56:28.300
We have experienced some delays,
00:56:28.300 --> 00:56:30.490
in obtaining some of the necessary equipment,
00:56:30.490 --> 00:56:33.950
resulting from impacts of COVID-19 on supply chain.
00:56:33.950 --> 00:56:34.783
But yeah,
00:56:34.783 --> 00:56:36.030
we're hoping that in October,
00:56:36.030 --> 00:56:39.060
we've gotta be able to get those ones done.
00:56:39.060 --> 00:56:39.923
Right.
00:56:42.630 --> 00:56:45.173
Okay, moving on to slide 14.
00:56:49.300 --> 00:56:50.610
I know that Commissioner Rechtschaffen,
00:56:50.610 --> 00:56:52.288
has been trying to...
00:56:52.288 --> 00:56:54.070
Commissioner Rechtschaffen,
00:56:54.070 --> 00:56:55.540
has been trying to ask a question.
00:56:55.540 --> 00:56:56.890
He has some audio issues,
00:56:56.890 --> 00:56:59.020
so Cliff are you still with us,
00:56:59.020 --> 00:57:01.863
and do you want to ask your question?
00:57:04.650 --> 00:57:05.483
Oh, shoot.
00:57:06.906 --> 00:57:08.570
[Genevieve Shiroma] Well, we're trying to get him online.
00:57:08.570 --> 00:57:09.820
I'll just make a comment.
00:57:10.670 --> 00:57:12.020
Caroline, I appreciate that,
00:57:12.020 --> 00:57:13.330
for the cam recorders,
00:57:13.330 --> 00:57:16.090
Butterfield, Agua Caliente Coachella Valley,
00:57:16.090 --> 00:57:18.260
that you're looking to have renewable sources,
00:57:18.260 --> 00:57:23.153
of the microgrid by July and December, 2020.
00:57:24.863 --> 00:57:26.288
And of course,
00:57:26.288 --> 00:57:27.121
if there's any way to move up,
00:57:27.121 --> 00:57:31.858
that December, 2021 to the fall of 2021,
00:57:31.858 --> 00:57:33.800
that'd be outstanding,
00:57:33.800 --> 00:57:35.500
but I did want to acknowledge,
00:57:35.500 --> 00:57:37.440
that you've got that on there.
00:57:37.440 --> 00:57:39.290
That absolutely will be our goal.
00:57:39.290 --> 00:57:41.140
And you know, again,
00:57:41.140 --> 00:57:42.450
we are trying to make sure,
00:57:42.450 --> 00:57:45.290
we have the products that we need.
00:57:45.290 --> 00:57:48.670
Some of our energy storage units have been delayed,
00:57:48.670 --> 00:57:50.970
because of the pandemic,
00:57:50.970 --> 00:57:51.927
but that, absolutely.
00:57:51.927 --> 00:57:54.138
If we can get it in before fire season,
00:57:54.138 --> 00:57:56.118
and anything humanly possible,
00:57:56.118 --> 00:57:57.150
we'll do that.
00:57:58.468 --> 00:58:00.780
Commissioner Rechtschaffen has sent me the question,
00:58:00.780 --> 00:58:01.613
he would like to know.
00:58:01.613 --> 00:58:04.220
It's back on the CRC's follow up,
00:58:04.220 --> 00:58:05.815
on Eric Lamoureux's question.
00:58:05.815 --> 00:58:08.648
What are your hours for your CRCs?
00:58:11.490 --> 00:58:13.720
Thank you, this is Scott Crider.
00:58:13.720 --> 00:58:14.784
Sorry Caroline.
00:58:14.784 --> 00:58:16.441
Go ahead Scott.
00:58:16.441 --> 00:58:17.350
Okay.
00:58:17.350 --> 00:58:19.980
From 8:00 AM to 10:00 PM,
00:58:19.980 --> 00:58:23.490
I think the decision was pretty specific in that area,
00:58:23.490 --> 00:58:25.893
and I believe it's at 8:00 AM to 10:00 PM.
00:58:26.830 --> 00:58:28.060
And your CRCs,
00:58:28.060 --> 00:58:28.893
are they,
00:58:28.893 --> 00:58:29.797
are they also,
00:58:29.797 --> 00:58:32.193
are you locating any in the tribal lands?
00:58:35.880 --> 00:58:37.537
I don't know,
00:58:37.537 --> 00:58:39.732
but they're certainly adjacent to tribal lands.
00:58:39.732 --> 00:58:41.600
I don't know if this year,
00:58:41.600 --> 00:58:44.510
I don't think we have one on tribal lands this year.
00:58:44.510 --> 00:58:46.500
I know we have in the past,
00:58:46.500 --> 00:58:50.939
but we do have a dedicated tribal liaison,
00:58:50.939 --> 00:58:52.810
and working, you know,
00:58:52.810 --> 00:58:56.420
directly with the tribal governments,
00:58:56.420 --> 00:58:59.694
on the kind of response generally,
00:58:59.694 --> 00:59:01.920
as Caroline mentioned earlier, as well,
00:59:01.920 --> 00:59:04.020
in terms of the AFN communities,
00:59:04.020 --> 00:59:07.280
within the tribal communities,
00:59:07.280 --> 00:59:08.530
we're working towards having,
00:59:08.530 --> 00:59:10.090
kind of, a very summer arrangement,
00:59:10.090 --> 00:59:13.362
that we established with 2-1-1 San Diego,
00:59:13.362 --> 00:59:14.480
and 2-1-1 Orange County,
00:59:14.480 --> 00:59:17.883
to make sure that we have very specific focus,
00:59:20.711 --> 00:59:23.580
on those who live within the tribal communities.
00:59:23.580 --> 00:59:25.000
Because sometimes they're very,
00:59:25.000 --> 00:59:26.840
it's very, very unique needs.
00:59:26.840 --> 00:59:28.013
And so we're just trying to make sure,
00:59:28.013 --> 00:59:31.360
that we extend that regional partnership model,
00:59:31.360 --> 00:59:34.610
to make sure that we're being very specific,
00:59:34.610 --> 00:59:36.233
with our tribal partners.
00:59:37.150 --> 00:59:38.629
You might want to give us a little followup,
00:59:38.629 --> 00:59:39.907
on information on that,
00:59:39.907 --> 00:59:41.283
if you could please.
00:59:42.788 --> 00:59:45.121
Absolutely.
00:59:46.200 --> 00:59:47.841
Okay.
00:59:47.841 --> 00:59:49.673
Caroline, if I could ask you a question.
00:59:49.673 --> 00:59:52.447
You were talking earlier about your work on micro grids,
00:59:52.447 --> 00:59:53.280
and I appreciate that,
00:59:53.280 --> 00:59:54.900
you also mentioned earlier in your presentation,
00:59:54.900 --> 00:59:58.360
about working to keep community centers open.
00:59:58.360 --> 00:59:59.593
And perhaps you're going to get to this,
00:59:59.593 --> 01:00:01.070
I was a little interested,
01:00:01.070 --> 01:00:03.700
in hearing more about what that looks like,
01:00:03.700 --> 01:00:05.538
obviously where we can create,
01:00:05.538 --> 01:00:06.371
you know,
01:00:06.371 --> 01:00:08.540
islands of power within the polygons,
01:00:08.540 --> 01:00:09.520
that are de-energized.
01:00:09.520 --> 01:00:11.565
It reduces the overall consequence management,
01:00:11.565 --> 01:00:13.643
that local government has to deal with,
01:00:13.643 --> 01:00:15.380
so we have to support them with,
01:00:15.380 --> 01:00:16.213
at the state level.
01:00:16.213 --> 01:00:18.703
So I'm interested in hearing more about that.
01:00:19.940 --> 01:00:21.940
So, there were three town centers,
01:00:21.940 --> 01:00:25.290
that we will have energized this year.
01:00:25.290 --> 01:00:26.920
One of them is Julian.
01:00:26.920 --> 01:00:28.340
The other one is Campbell.
01:00:28.340 --> 01:00:29.940
And the last one is San Isabel.
01:00:29.940 --> 01:00:32.790
And John Jenkins, you can weigh in here,
01:00:32.790 --> 01:00:35.160
but those are the three town centers,
01:00:35.160 --> 01:00:38.075
that will be energized through the PSPS.
01:00:38.075 --> 01:00:40.007
And John, why don't you confirm.
01:00:40.007 --> 01:00:41.470
Yes,
01:00:41.470 --> 01:00:42.950
it's those three town centers, Caroline,
01:00:42.950 --> 01:00:45.250
but then also you can think of the microgrid,
01:00:45.250 --> 01:00:48.580
as energizing of little pockets of the community as well.
01:00:48.580 --> 01:00:51.140
So Shelter Valley and Agua Caliente,
01:00:51.140 --> 01:00:53.270
which were on the microgrid slide,
01:00:53.270 --> 01:00:55.600
will also remain energized through the year.
01:00:55.600 --> 01:00:59.650
And, going back to Commissioner Shiroma's question too,
01:00:59.650 --> 01:01:00.483
you know,
01:01:00.483 --> 01:01:02.580
in the event that they're not ready by the fall,
01:01:02.580 --> 01:01:04.800
we do have plans for portable generators,
01:01:04.800 --> 01:01:07.217
in the event that the renewable,
01:01:07.217 --> 01:01:09.130
and solar installations aren't ready.
01:01:09.130 --> 01:01:12.230
So they will be energized this fall regardless.
01:01:12.230 --> 01:01:14.010
And then there's some other ways,
01:01:14.010 --> 01:01:16.720
that we're looking at energizing town centers,
01:01:16.720 --> 01:01:19.510
which is providing express underground feeds,
01:01:19.510 --> 01:01:21.672
from certain substations in the back country,
01:01:21.672 --> 01:01:23.360
to these town centers,
01:01:23.360 --> 01:01:24.270
and then under grounding,
01:01:24.270 --> 01:01:26.560
just the critical facilities in those town centers,
01:01:26.560 --> 01:01:28.090
so residents have a place,
01:01:28.090 --> 01:01:30.085
to go get supplies and goods,
01:01:30.085 --> 01:01:31.960
and critical care facilities,
01:01:31.960 --> 01:01:33.470
and those sorts of things.
01:01:33.470 --> 01:01:34.303
And so,
01:01:34.303 --> 01:01:36.560
even over the course of the next 18 months or so,
01:01:36.560 --> 01:01:37.800
we're going to continue to see,
01:01:37.800 --> 01:01:39.540
community town centers energized,
01:01:39.540 --> 01:01:40.780
to help mitigate the impacts,
01:01:40.780 --> 01:01:43.280
that our residents are seeing in the back country.
01:01:46.670 --> 01:01:47.570
Thank you, John.
01:01:51.260 --> 01:01:54.183
Okay, if we can move to slide 14.
01:01:56.810 --> 01:01:58.860
Maybe I'll just talk about...
01:01:58.860 --> 01:02:00.310
Forecasting fire danger,
01:02:00.310 --> 01:02:02.184
is such an important tenet of our program,
01:02:02.184 --> 01:02:04.980
and it not only helps SDG&E,
01:02:04.980 --> 01:02:07.170
but also our public safety partners,
01:02:07.170 --> 01:02:08.730
be able to plan ahead,
01:02:08.730 --> 01:02:10.370
pre-positioned resources,
01:02:10.370 --> 01:02:12.610
staff up and really adjust operations,
01:02:12.610 --> 01:02:13.790
to minimize the risk,
01:02:13.790 --> 01:02:16.820
and respond to emergencies effectively.
01:02:16.820 --> 01:02:18.770
I'm just proud to hear,
01:02:18.770 --> 01:02:21.150
that we've done a lot of work in this area.
01:02:21.150 --> 01:02:23.593
It's such an important aspect of our program.
01:02:23.593 --> 01:02:24.842
You know,
01:02:24.842 --> 01:02:29.240
we have our very large utility weather network,
01:02:29.240 --> 01:02:31.150
and it's the practice now being replicated,
01:02:31.150 --> 01:02:33.483
by weather stations across the nation.
01:02:34.430 --> 01:02:35.263
And you know,
01:02:35.263 --> 01:02:37.980
these wind speeds remain a really key factor.
01:02:37.980 --> 01:02:39.470
So, I would tell you all,
01:02:39.470 --> 01:02:40.871
on our high speed weather data,
01:02:40.871 --> 01:02:42.830
we're upgrading our network.
01:02:42.830 --> 01:02:45.132
We first started installing these in 2010,
01:02:45.132 --> 01:02:47.390
and now we're upgrading it this year,
01:02:47.390 --> 01:02:49.250
such that we can get wind,
01:02:49.250 --> 01:02:52.850
wind and temperature and humidity every 30 seconds,
01:02:52.850 --> 01:02:54.970
instead of 10 minutes, what was before.
01:02:54.970 --> 01:02:57.540
And this will really facilitate more precise,
01:02:57.540 --> 01:03:01.990
data driven decision making to keep our community safe.
01:03:01.990 --> 01:03:03.030
Maybe I'll just touch on,
01:03:03.030 --> 01:03:05.130
the Satellite Wildfire Detection.
01:03:05.130 --> 01:03:06.937
And so we're adding satellite alerts,
01:03:06.937 --> 01:03:09.187
and this is an addition to our proven,
01:03:09.187 --> 01:03:12.350
and our tested high definition camera networks.
01:03:12.350 --> 01:03:14.411
that quickly detects monsoons.
01:03:14.411 --> 01:03:16.493
So I kind of think of this,
01:03:16.493 --> 01:03:17.670
as a second layer,
01:03:17.670 --> 01:03:19.322
or a second set of eyes,
01:03:19.322 --> 01:03:21.530
through a new generation of satellites,
01:03:21.530 --> 01:03:24.620
that are taking pictures all across the US, every minute.
01:03:24.620 --> 01:03:25.910
We partnered with Noah.
01:03:25.910 --> 01:03:26.990
Now we're receiving,
01:03:26.990 --> 01:03:28.800
these near instantaneous texts,
01:03:28.800 --> 01:03:30.254
about hotspots detected.
01:03:30.254 --> 01:03:32.349
And maybe the last thing I'll just mention quickly,
01:03:32.349 --> 01:03:35.628
is the integration of artificial intelligence.
01:03:35.628 --> 01:03:38.690
We have AI based predictive models,
01:03:38.690 --> 01:03:42.080
that increase the accuracy or weather forecast.
01:03:42.080 --> 01:03:44.586
Now that we have 10 years of weather forecast data,
01:03:44.586 --> 01:03:45.529
there's,
01:03:45.529 --> 01:03:46.870
you know,
01:03:46.870 --> 01:03:47.900
there's just millions of pieces of data,
01:03:47.900 --> 01:03:51.037
to be able to get better accuracy,
01:03:51.037 --> 01:03:52.830
of our weather forecast,
01:03:52.830 --> 01:03:55.970
and help prevent any equipment-caused wildfires,
01:03:55.970 --> 01:03:58.280
and allow our company to further mitigate,
01:03:58.280 --> 01:04:00.077
the impact to our customers.
01:04:04.250 --> 01:04:05.810
As we go onto the next slide,
01:04:05.810 --> 01:04:06.954
which is,
01:04:06.954 --> 01:04:11.210
on our aerial inspections and firefighting,
01:04:11.210 --> 01:04:12.680
I would just tell you,
01:04:12.680 --> 01:04:15.610
not only are we working on eliminating ignition,
01:04:15.610 --> 01:04:18.110
but we're also focused on early detection of fire,
01:04:18.110 --> 01:04:20.440
and suppression.
01:04:20.440 --> 01:04:24.054
So these aerial assets really play a significant role,
01:04:24.054 --> 01:04:26.660
for us in the flight mission category.
01:04:26.660 --> 01:04:28.050
And I'll obviously start with drones,
01:04:28.050 --> 01:04:30.050
and tell you that drones have given us,
01:04:30.050 --> 01:04:32.550
a different viewpoint from the air,
01:04:32.550 --> 01:04:33.507
of our infrastructure.
01:04:33.507 --> 01:04:37.550
And it really provides a higher level of granularity,
01:04:37.550 --> 01:04:39.240
from inspections down on the ground,
01:04:39.240 --> 01:04:41.020
or the helicopter,
01:04:41.020 --> 01:04:42.860
and it's kind of playing a significant role,
01:04:42.860 --> 01:04:44.510
in really eliminating potential,
01:04:44.510 --> 01:04:46.500
equipment-related ignitions.
01:04:46.500 --> 01:04:49.120
And one that I think has huge opportunities,
01:04:49.120 --> 01:04:51.773
when you think about AI and machine learning.
01:04:52.908 --> 01:04:54.560
Some of the other flight mission capabilities,
01:04:54.560 --> 01:04:56.370
of course the Erickson air crane,
01:04:56.370 --> 01:04:59.460
capable of over 2,600 gallons of water drops.
01:04:59.460 --> 01:05:01.681
It's now contracted at SDG&E,
01:05:01.681 --> 01:05:04.490
365 days out of the year.
01:05:04.490 --> 01:05:06.000
We have our UH-60,
01:05:06.000 --> 01:05:10.190
capable of an 800 to 1000 gallon water drop.
01:05:10.190 --> 01:05:11.940
We have our dual engine Airbus,
01:05:11.940 --> 01:05:13.549
our H 145, that's really key for us,
01:05:13.549 --> 01:05:16.340
to ensure sufficient air inspection,
01:05:16.340 --> 01:05:18.610
and patrol resources,
01:05:18.610 --> 01:05:19.750
pre-event,
01:05:19.750 --> 01:05:21.260
prior to re-energizing.
01:05:21.260 --> 01:05:22.093
And then, you know,
01:05:22.093 --> 01:05:23.455
we're adding another dual engine,
01:05:23.455 --> 01:05:24.870
H 135,
01:05:24.870 --> 01:05:28.090
again to help support overall wildfire suppression,
01:05:28.090 --> 01:05:29.580
and patrol events.
01:05:29.580 --> 01:05:31.040
I think one interesting fact,
01:05:31.040 --> 01:05:32.610
is over the past five years,
01:05:32.610 --> 01:05:35.877
over 80% of the fires in the state,
01:05:35.877 --> 01:05:36.710
in our region,
01:05:36.710 --> 01:05:39.350
have been limited to a quarter acre or less,
01:05:39.350 --> 01:05:41.180
which I really attribute,
01:05:41.180 --> 01:05:43.490
not just a great first responders,
01:05:43.490 --> 01:05:45.710
and our strong partnerships with our first responders,
01:05:45.710 --> 01:05:47.220
but also I attribute it,
01:05:47.220 --> 01:05:49.410
to the alert SDG&E cameras,
01:05:49.410 --> 01:05:51.370
and our aerial assets,
01:05:51.370 --> 01:05:53.423
again, with our strong partnerships.
01:05:56.070 --> 01:05:57.223
Moving on to my last...
01:05:57.223 --> 01:05:58.393
Caroline.
01:05:58.393 --> 01:05:59.226
Oh yes.
01:05:59.226 --> 01:06:00.059
Caroline,
01:06:00.059 --> 01:06:03.050
you've highlighted here a number of critical air assets,
01:06:03.050 --> 01:06:03.883
Two questions.
01:06:03.883 --> 01:06:04.716
One is,
01:06:06.049 --> 01:06:08.000
which of these are new to your operation,
01:06:08.000 --> 01:06:11.520
in an effort to try to get us restoration faster.
01:06:11.520 --> 01:06:14.920
And then can you speak a little bit to your ground assets,
01:06:14.920 --> 01:06:16.250
so the folks on the ground,
01:06:16.250 --> 01:06:19.912
that are helping to do inspections for you.
01:06:19.912 --> 01:06:21.510
My questions are all in the context,
01:06:21.510 --> 01:06:23.190
of the steps you're taking,
01:06:23.190 --> 01:06:27.164
to be able to bring restoration quicker.
01:06:27.164 --> 01:06:28.024
Sure.
01:06:28.024 --> 01:06:31.520
And we have a new H 145,
01:06:31.520 --> 01:06:36.010
that we've added to our aerial assets.
01:06:36.010 --> 01:06:39.810
It's the dual engine air H 145.
01:06:39.810 --> 01:06:42.170
And that, again, will help us with suppression,
01:06:42.170 --> 01:06:43.970
and our patrol efforts.
01:06:43.970 --> 01:06:46.920
In terms of folks on the ground,
01:06:46.920 --> 01:06:49.230
obviously, one of the things we've been working on,
01:06:49.230 --> 01:06:50.320
as I mentioned earlier,
01:06:50.320 --> 01:06:52.160
is this pandemic,
01:06:52.160 --> 01:06:54.470
and now you combine flu season.
01:06:54.470 --> 01:06:56.320
So we're really working,
01:06:56.320 --> 01:06:58.310
not just with our own employees,
01:06:58.310 --> 01:06:59.163
and doing all the things,
01:06:59.163 --> 01:07:01.066
that we've been doing to keep them safe,
01:07:01.066 --> 01:07:03.560
during this pandemic,
01:07:03.560 --> 01:07:05.730
but we're also adding contractors,
01:07:05.730 --> 01:07:07.610
to our readiness team,
01:07:07.610 --> 01:07:10.370
making sure they can help us pre-patrol.
01:07:10.370 --> 01:07:12.400
They can help us post-patrol,
01:07:12.400 --> 01:07:14.550
and they can help us on the ground.
01:07:14.550 --> 01:07:16.010
So I would tell you,
01:07:16.010 --> 01:07:18.120
not only do we have our own employees,
01:07:18.120 --> 01:07:19.820
but we have our contractors,
01:07:19.820 --> 01:07:22.193
and deep strategic partnerships with our contractors,
01:07:22.193 --> 01:07:24.234
to be able to help us on the ground as well,
01:07:24.234 --> 01:07:26.455
as well as our,
01:07:26.455 --> 01:07:28.939
our team that is with us,
01:07:28.939 --> 01:07:33.939
that are working side by side with our employees,
01:07:34.040 --> 01:07:35.390
when we're out working in the field,
01:07:35.390 --> 01:07:37.230
especially on Elevate Bay,
01:07:37.230 --> 01:07:39.570
that if there is any fire ignitions,
01:07:39.570 --> 01:07:41.310
that fire would be out very quickly,
01:07:41.310 --> 01:07:42.390
our caps have improved,
01:07:42.390 --> 01:07:44.430
So, that's just a little recap.
01:07:44.430 --> 01:07:47.880
John, do you want to add anything to what I just mentioned?
01:07:47.880 --> 01:07:49.439
Yeah.
01:07:49.439 --> 01:07:50.911
I'll just add a few things, Caroline.
01:07:50.911 --> 01:07:53.170
Obviously we get our resources organized,
01:07:53.170 --> 01:07:54.860
and obviously we have some coastal districts,
01:07:54.860 --> 01:07:57.210
that aren't affected as much during these wildfire events.
01:07:57.210 --> 01:07:58.400
We start moving resources,
01:07:58.400 --> 01:08:01.520
East to help with observations and patrols.
01:08:01.520 --> 01:08:03.610
We have all of our segments,
01:08:03.610 --> 01:08:05.330
and our high fire threat district,
01:08:05.330 --> 01:08:06.732
are mapped in books or pre made,
01:08:06.732 --> 01:08:08.770
for people to go out and patrol these,
01:08:08.770 --> 01:08:10.170
and document anything that we find,
01:08:10.170 --> 01:08:13.320
to safely re-energize our customers.
01:08:13.320 --> 01:08:15.690
We start using employees from our gas side,
01:08:15.690 --> 01:08:17.530
as drivers during these conditions.
01:08:17.530 --> 01:08:22.080
So some of our employees can go out and patrol these lines,
01:08:22.080 --> 01:08:25.020
and with other people driving the car,
01:08:25.020 --> 01:08:26.820
that aren't electric side employees,
01:08:29.725 --> 01:08:32.140
and secure as many air resource or resources,
01:08:32.140 --> 01:08:34.110
as we can to help with the aerial patrols,
01:08:34.110 --> 01:08:34.943
to get done.
01:08:34.943 --> 01:08:36.670
And this has allowed us to,
01:08:36.670 --> 01:08:37.560
you know,
01:08:37.560 --> 01:08:38.860
on the slide that Caroline showed,
01:08:38.860 --> 01:08:39.940
with the events from last year,
01:08:39.940 --> 01:08:40.850
the average customer,
01:08:40.850 --> 01:08:43.910
was out for around 24 hours in all the events.
01:08:43.910 --> 01:08:45.470
And it's all of this work,
01:08:45.470 --> 01:08:48.593
that has helped us maintain that performance.
01:08:49.580 --> 01:08:51.419
Hey Caroline,
01:08:51.419 --> 01:08:52.252
this is Daniel from CAL Fire.
01:08:52.252 --> 01:08:53.287
Just a quick question.
01:08:53.287 --> 01:08:54.840
Is it part of SDG&E's protocols,
01:08:54.840 --> 01:08:56.484
to have your operations,
01:08:56.484 --> 01:09:00.006
contact the CAL Fire tactical air operations,
01:09:00.006 --> 01:09:04.350
within a day or two prior to helicopter air patrols,
01:09:04.350 --> 01:09:05.823
following a PSPS event?
01:09:08.640 --> 01:09:11.010
I think the answer to the question,
01:09:11.010 --> 01:09:12.850
is yes, that, you know,
01:09:12.850 --> 01:09:15.370
we're in constant communication with CAL Fire,
01:09:15.370 --> 01:09:18.088
which we meet Jim with his staff,
01:09:18.088 --> 01:09:18.921
as well,
01:09:18.921 --> 01:09:20.820
talking about not only our,
01:09:20.820 --> 01:09:22.090
you know, the forecasts,
01:09:22.090 --> 01:09:24.417
but also our aerial operations.
01:09:24.417 --> 01:09:25.668
And as you probably know,
01:09:25.668 --> 01:09:28.280
all of our aerial assets,
01:09:28.280 --> 01:09:30.530
like our air crane and the blackhawk,
01:09:30.530 --> 01:09:33.023
is all controlled through CAL Fire.
01:09:33.887 --> 01:09:36.246
Right, thank you very much.
01:09:36.246 --> 01:09:37.748
Absolutely.
01:09:37.748 --> 01:09:38.581
Thank you.
01:09:38.581 --> 01:09:41.450
Caroline, just a bit of a followup to this topic.
01:09:41.450 --> 01:09:43.650
I recall during a winter meeting,
01:09:43.650 --> 01:09:48.130
we had with some of the chairman across the state,
01:09:48.130 --> 01:09:50.020
Chairman Badmer Betty was there,
01:09:50.020 --> 01:09:51.730
that you mentioned earlier,
01:09:51.730 --> 01:09:53.440
and he raised the issue,
01:09:53.440 --> 01:09:56.249
that occurred last year,
01:09:56.249 --> 01:09:58.100
for many of their nations down there,
01:09:58.100 --> 01:09:59.980
in particular his,
01:09:59.980 --> 01:10:01.220
in recons territory,
01:10:01.220 --> 01:10:06.100
that the delay in re-energization.
01:10:06.100 --> 01:10:07.540
And they wanted to know,
01:10:07.540 --> 01:10:10.230
what kind of partnerships that they could offer,
01:10:10.230 --> 01:10:15.230
to try to safely expedite the re-energization.
01:10:15.930 --> 01:10:17.990
And I wonder if you've had any,
01:10:17.990 --> 01:10:19.730
progress in that area,
01:10:19.730 --> 01:10:20.960
or any update you can give,
01:10:20.960 --> 01:10:22.153
with regards to that.
01:10:23.720 --> 01:10:24.900
Well, thank you for the question.
01:10:24.900 --> 01:10:28.090
You know, that's the first that I've heard,
01:10:28.090 --> 01:10:30.708
of that exact recommendation,
01:10:30.708 --> 01:10:34.260
but I love how you mentioned,
01:10:34.260 --> 01:10:37.350
our restoration process in 2019.
01:10:37.350 --> 01:10:39.080
The average time was 24 hours,
01:10:39.080 --> 01:10:40.190
but, you know,
01:10:40.190 --> 01:10:41.780
we have a single point of contact,
01:10:41.780 --> 01:10:44.344
that works with all of our tribe leaders,
01:10:44.344 --> 01:10:46.760
in terms of coordination,
01:10:46.760 --> 01:10:48.250
when we're de...
01:10:48.250 --> 01:10:49.430
Have to de-energize,
01:10:49.430 --> 01:10:51.232
if we have to do it for PSPS,
01:10:51.232 --> 01:10:53.140
and then when we re-energize.
01:10:53.140 --> 01:10:55.270
But I will take that as an action item,
01:10:55.270 --> 01:10:57.910
to work directly with Chairman Betty,
01:10:57.910 --> 01:10:59.960
and see what we might be able to do,
01:10:59.960 --> 01:11:01.600
to partner in that area.
01:11:01.600 --> 01:11:03.460
Thank you for letting me know.
01:11:03.460 --> 01:11:04.293
Excellent.
01:11:04.293 --> 01:11:05.126
Thank you.
01:11:06.897 --> 01:11:08.340
I just have one more slide,
01:11:08.340 --> 01:11:09.510
and I'll be very quick on,
01:11:09.510 --> 01:11:11.700
as this is our slide 16,
01:11:11.700 --> 01:11:13.572
and that's just to talk about,
01:11:13.572 --> 01:11:14.440
you know,
01:11:14.440 --> 01:11:15.590
how we're preparing,
01:11:15.590 --> 01:11:18.150
to execute our wildfire event,
01:11:18.150 --> 01:11:20.800
during the COVID-19 pandemic,
01:11:20.800 --> 01:11:23.280
I'll just run by it very quickly.
01:11:23.280 --> 01:11:24.560
There are two things that we're doing,
01:11:24.560 --> 01:11:28.190
the first is lots of exercises and drills.
01:11:28.190 --> 01:11:31.150
We want to be prepared for the worst case event,
01:11:31.150 --> 01:11:32.819
which would be 100% virtual.
01:11:32.819 --> 01:11:35.610
Our emergency operations center,
01:11:35.610 --> 01:11:37.550
has been working virtually,
01:11:37.550 --> 01:11:39.980
since March during the pandemic,
01:11:39.980 --> 01:11:42.150
and it's really afforded us the opportunity,
01:11:42.150 --> 01:11:44.440
to fine tune our emergency operations,
01:11:44.440 --> 01:11:46.490
as we approach wildfire season.
01:11:46.490 --> 01:11:47.780
But in addition to that,
01:11:47.780 --> 01:11:50.820
we reviewed our entire wildfire playbook,
01:11:50.820 --> 01:11:52.600
from 10 days before an event,
01:11:52.600 --> 01:11:54.970
all the way to post event.
01:11:54.970 --> 01:11:56.950
And we've identified the gaps,
01:11:56.950 --> 01:11:58.990
and being able to do that virtually,
01:11:58.990 --> 01:12:01.210
and essentially then closing those gaps,
01:12:01.210 --> 01:12:03.710
as we get into wildfire season.
01:12:03.710 --> 01:12:06.336
We've redesigned all the IT systems,
01:12:06.336 --> 01:12:09.123
to support remote operations.
01:12:09.123 --> 01:12:12.580
We're engaging all those critical facilities,
01:12:12.580 --> 01:12:14.607
I mentioned on earlier,
01:12:14.607 --> 01:12:16.584
the medical facilities,
01:12:16.584 --> 01:12:19.020
and coordinating with external agencies.
01:12:19.020 --> 01:12:21.220
So we're doing a lot of exercises,
01:12:21.220 --> 01:12:22.391
and a lot of drills,
01:12:22.391 --> 01:12:23.610
to make sure that,
01:12:23.610 --> 01:12:26.690
we can operate during a pandemic effectively.
01:12:26.690 --> 01:12:27.780
We have three stages.
01:12:27.780 --> 01:12:28.730
One would be,
01:12:28.730 --> 01:12:29.563
100% virtual,
01:12:29.563 --> 01:12:30.650
another would be,
01:12:30.650 --> 01:12:31.483
you know,
01:12:31.483 --> 01:12:33.060
if it's extreme wide spread wildfire,
01:12:33.060 --> 01:12:33.893
bringing in,
01:12:33.893 --> 01:12:38.351
just a very small core group of leaders in the organization,
01:12:38.351 --> 01:12:40.610
in our emergency operation center,
01:12:40.610 --> 01:12:41.610
we've redesigned it,
01:12:41.610 --> 01:12:44.382
so that there's plexiglass and plenty of social distancing.
01:12:44.382 --> 01:12:46.210
I would say number two,
01:12:46.210 --> 01:12:48.300
we really put contingencies in place,
01:12:48.300 --> 01:12:50.055
to respond to a PSPS response.
01:12:50.055 --> 01:12:51.749
We're employing, you know,
01:12:51.749 --> 01:12:54.650
many of the same techniques we do today,
01:12:54.650 --> 01:12:56.130
for our employees to keep them safe,
01:12:56.130 --> 01:12:57.140
which includes,
01:12:57.140 --> 01:12:59.290
temperature and health screenings,
01:12:59.290 --> 01:13:00.652
before they enter a facility,
01:13:00.652 --> 01:13:02.000
we have,
01:13:02.000 --> 01:13:03.330
we keep our crews together,
01:13:03.330 --> 01:13:04.533
so there's crew continuity.
01:13:04.533 --> 01:13:08.500
We have them reported to many different work locations,
01:13:08.500 --> 01:13:11.350
so there's not a large gathering of people.
01:13:11.350 --> 01:13:12.920
But in addition to that,
01:13:12.920 --> 01:13:16.090
we're also increasing our contractors,
01:13:16.090 --> 01:13:18.370
that will help us respond to these emergencies,
01:13:18.370 --> 01:13:22.090
especially if we have high levels of absenteeism.
01:13:22.090 --> 01:13:23.750
And then I think we've talked about,
01:13:23.750 --> 01:13:25.086
the drive through community resource centers,
01:13:25.086 --> 01:13:27.784
being able to be prepared for that.
01:13:27.784 --> 01:13:31.670
And certainly the aerial assets that I talked about.
01:13:31.670 --> 01:13:32.843
I would just say,
01:13:32.843 --> 01:13:34.120
I just want to close with this,
01:13:34.120 --> 01:13:34.953
and I'll,
01:13:34.953 --> 01:13:36.253
we're happy to take questions,
01:13:36.253 --> 01:13:40.121
but I want to assure you that our commitment,
01:13:40.121 --> 01:13:40.954
to keep the safety of our community,
01:13:42.390 --> 01:13:44.900
that we service is unwavering.
01:13:44.900 --> 01:13:46.182
And, we will continue,
01:13:46.182 --> 01:13:48.684
every single day from improvement.
01:13:48.684 --> 01:13:52.190
We'll continue to work with state leaders,
01:13:52.190 --> 01:13:53.600
with our regulators,
01:13:53.600 --> 01:13:55.090
with agencies,
01:13:55.090 --> 01:13:57.970
to help identify and implement right solutions,
01:13:57.970 --> 01:13:59.960
to adequately address wildfire risk,
01:13:59.960 --> 01:14:01.511
and really minimize,
01:14:01.511 --> 01:14:04.311
the public power safety shut off.
01:14:04.311 --> 01:14:05.613
And I can tell you,
01:14:05.613 --> 01:14:06.956
I'm personally committed,
01:14:06.956 --> 01:14:11.902
to look for gaps in our organization and close the gaps,
01:14:11.902 --> 01:14:16.350
so that, more people can have power during this,
01:14:16.350 --> 01:14:17.891
and our communities stay resilient.
01:14:17.891 --> 01:14:19.220
And as a company,
01:14:19.220 --> 01:14:20.240
we're really committed,
01:14:20.240 --> 01:14:21.960
to consistently looking for ways,
01:14:21.960 --> 01:14:23.110
to improve our efforts.
01:14:23.110 --> 01:14:25.230
And I'll just end by telling you,
01:14:25.230 --> 01:14:26.870
continuous learning and innovation,
01:14:26.870 --> 01:14:29.834
is really the hallmark of our company culture.
01:14:29.834 --> 01:14:32.567
And I'm happy to answer any questions.
01:14:32.567 --> 01:14:34.170
And thank you for the opportunity,
01:14:34.170 --> 01:14:36.333
to explain our 2020 plan.
01:14:42.100 --> 01:14:42.933
Sorry, I was on mute.
01:14:42.933 --> 01:14:44.690
Thank you very much, Caroline,
01:14:44.690 --> 01:14:46.450
that was an excellent presentation,
01:14:46.450 --> 01:14:48.010
a lot of information,
01:14:48.010 --> 01:14:50.900
and we have just a couple areas of followup,
01:14:50.900 --> 01:14:51.782
that we would like.
01:14:51.782 --> 01:14:53.810
You may have to commit.
01:14:53.810 --> 01:14:54.643
We do.
01:14:54.643 --> 01:14:57.023
We're running about 20 minutes late.
01:14:57.023 --> 01:14:59.120
I had promised that we'd go into,
01:14:59.120 --> 01:15:00.860
but we started about 10 minutes late,
01:15:00.860 --> 01:15:02.537
because of our technical issues.
01:15:02.537 --> 01:15:05.475
But we do have one member of the public waiting,
01:15:05.475 --> 01:15:08.440
before I turn to the operator,
01:15:08.440 --> 01:15:09.953
do any of my fellow Commissioners,
01:15:09.953 --> 01:15:13.300
or Cal OES or CAL Fire,
01:15:13.300 --> 01:15:15.607
have any other questions for SDG&E?
01:15:19.477 --> 01:15:20.310
President Batjer,
01:15:20.310 --> 01:15:22.980
this is Commissioner Guzman Aceves again.
01:15:22.980 --> 01:15:24.247
Yes, please, go ahead.
01:15:24.247 --> 01:15:26.014
One question,
01:15:26.014 --> 01:15:28.958
I do recall my first year here in 2017,
01:15:28.958 --> 01:15:30.890
we had a meeting with Supervisor Jacobs,
01:15:30.890 --> 01:15:32.090
and I wonder,
01:15:32.090 --> 01:15:33.700
and she subsequently followed up,
01:15:33.700 --> 01:15:36.597
with a letter regarding many of the rural residents,
01:15:36.597 --> 01:15:38.335
North and East County,
01:15:38.335 --> 01:15:41.880
that had a dependency on wells,
01:15:41.880 --> 01:15:42.770
on water wells,
01:15:42.770 --> 01:15:45.670
and I know maybe you could talk a little bit about,
01:15:45.670 --> 01:15:46.680
any strategies,
01:15:46.680 --> 01:15:48.730
including any coordinated strategies,
01:15:48.730 --> 01:15:49.690
with the County on that,
01:15:49.690 --> 01:15:50.580
and neutral requirements,
01:15:50.580 --> 01:15:53.160
to establish things like,
01:15:53.160 --> 01:15:55.620
storage tanks or anything like that.
01:15:55.620 --> 01:15:58.560
Is there any progress on the issue of residents,
01:15:58.560 --> 01:16:01.030
who are obviously dependent on their power,
01:16:01.030 --> 01:16:02.480
for pumping their well water?
01:16:04.330 --> 01:16:05.661
Thank you, Commissioner Guzman.
01:16:05.661 --> 01:16:07.200
That's an excellent question,
01:16:07.200 --> 01:16:08.718
it's something that's been on our radar,
01:16:08.718 --> 01:16:10.734
it's something that we've worked hard towards,
01:16:10.734 --> 01:16:13.476
in terms of improving that experience for our customers,
01:16:13.476 --> 01:16:15.820
and there's been a lot of work,
01:16:15.820 --> 01:16:17.580
in our community resource centers.
01:16:17.580 --> 01:16:19.030
Scott Crider, why don't you,
01:16:19.030 --> 01:16:19.863
elaborate on,
01:16:19.863 --> 01:16:21.903
the work that we've done in that area?
01:16:23.900 --> 01:16:26.100
Great, thanks Caroline.
01:16:26.100 --> 01:16:27.820
Commissioner, you know,
01:16:27.820 --> 01:16:28.760
probably in this area,
01:16:28.760 --> 01:16:29.718
probably the,
01:16:29.718 --> 01:16:31.760
what we've really been focused on,
01:16:31.760 --> 01:16:33.375
is making sure that we have,
01:16:33.375 --> 01:16:37.617
large water trucks at our CRCs.
01:16:37.617 --> 01:16:41.409
And so if customers need bulk amounts of water,
01:16:41.409 --> 01:16:44.251
that was one of the pieces of feedback,
01:16:44.251 --> 01:16:45.920
that we got from our customers,
01:16:45.920 --> 01:16:49.150
that they really wanted to see both for home use,
01:16:49.150 --> 01:16:51.640
but there's also larger animals,
01:16:51.640 --> 01:16:55.510
that are in some of our back country communities.
01:16:55.510 --> 01:16:57.972
And so, that's really what we've been focused,
01:16:57.972 --> 01:16:59.849
in addition to working with,
01:16:59.849 --> 01:17:02.060
a lot of our back country residents,
01:17:02.060 --> 01:17:04.280
just on backup generation.
01:17:04.280 --> 01:17:05.113
You know,
01:17:05.113 --> 01:17:06.010
Caroline had outlined,
01:17:06.010 --> 01:17:09.900
a number of generator programs,
01:17:09.900 --> 01:17:11.300
that we're putting in place.
01:17:13.199 --> 01:17:14.600
But in terms of establishing,
01:17:14.600 --> 01:17:18.400
like really large facilities,
01:17:18.400 --> 01:17:19.883
to kind of store water,
01:17:21.304 --> 01:17:23.430
we have not done that.
01:17:23.430 --> 01:17:24.510
It's a little bit difficult,
01:17:24.510 --> 01:17:26.360
just given the,
01:17:26.360 --> 01:17:29.200
how far apart a lot of these communities are.
01:17:29.200 --> 01:17:30.843
A lot of these residents actually are.
01:17:30.843 --> 01:17:32.680
They are pretty extreme rural areas,
01:17:32.680 --> 01:17:35.846
and then again, really being in the mountains,
01:17:35.846 --> 01:17:37.440
but we'll certainly take that back,
01:17:37.440 --> 01:17:41.613
and see what else we can do for the water usage.
01:17:42.927 --> 01:17:45.953
Thank you.
01:17:45.953 --> 01:17:47.932
Any other questions?
01:17:47.932 --> 01:17:49.323
We still have one member of the public waiting.
01:17:50.170 --> 01:17:51.003
Any questions?
01:17:52.310 --> 01:17:53.660
Okay, so I'm going to turn,
01:17:53.660 --> 01:17:55.903
to the public comment section then.
01:17:56.792 --> 01:17:58.450
And again,
01:17:58.450 --> 01:17:59.330
just to remind,
01:17:59.330 --> 01:18:01.150
if any members of the public,
01:18:01.150 --> 01:18:02.330
do wish to call in,
01:18:02.330 --> 01:18:07.330
please dial (800) 857-1917,
01:18:07.450 --> 01:18:11.730
and enter pass code 9-8-9-9-5-0-1,
01:18:11.730 --> 01:18:13.390
and press *1,
01:18:13.390 --> 01:18:14.260
and be patient,
01:18:14.260 --> 01:18:16.280
for the operator to call on your name.
01:18:16.280 --> 01:18:17.910
Operator, would you please introduce,
01:18:17.910 --> 01:18:19.873
the caller?
01:18:21.398 --> 01:18:23.640
Our first caller is Melissa Kasnitz,
01:18:23.640 --> 01:18:25.123
your line is now open.
01:18:26.154 --> 01:18:27.507
Thank you.
01:18:27.507 --> 01:18:28.363
Can you hear me?
01:18:30.310 --> 01:18:31.370
Yes.
01:18:31.370 --> 01:18:32.203
Can you hear me?
01:18:32.203 --> 01:18:35.100
We can hear you.
01:18:35.100 --> 01:18:35.933
Thank you.
01:18:35.933 --> 01:18:37.190
This is Melissa Kasnitz.
01:18:37.190 --> 01:18:38.130
I'm the Legal Director,
01:18:38.130 --> 01:18:41.240
with the Center for Accessible Technology.
01:18:41.240 --> 01:18:42.750
We've been an active party,
01:18:42.750 --> 01:18:45.940
in all of the Commission's work on de-energization.
01:18:45.940 --> 01:18:48.760
And I appreciate the presentation here today.
01:18:48.760 --> 01:18:50.130
There were a couple of items,
01:18:50.130 --> 01:18:52.076
that I'd like to stress and ask,
01:18:52.076 --> 01:18:55.050
for further consideration of.
01:18:55.050 --> 01:18:56.930
First, is the issue that shutoffs,
01:18:56.930 --> 01:19:00.010
are supposed to support public safety overall.
01:19:00.010 --> 01:19:02.040
And so I'd like to reemphasize,
01:19:02.040 --> 01:19:04.696
that the IOUs, including San Diego,
01:19:04.696 --> 01:19:08.000
need to actually consider and balance the farms,
01:19:08.000 --> 01:19:10.040
from turning the power off.
01:19:10.040 --> 01:19:12.760
Not just the risks of keeping the power on,
01:19:12.760 --> 01:19:16.860
when they decide whether or not to engage in a shutoff.
01:19:16.860 --> 01:19:19.500
And now more than ever with the pandemic,
01:19:19.500 --> 01:19:21.210
the shutoff increases the risks,
01:19:21.210 --> 01:19:22.200
and harms to people,
01:19:22.200 --> 01:19:24.281
who have extended power outages.
01:19:24.281 --> 01:19:27.736
So we need to focus also on mitigation.
01:19:27.736 --> 01:19:29.020
But mostly,
01:19:29.020 --> 01:19:33.523
we need to focus on there being fewer and shorter shutoffs.
01:19:34.441 --> 01:19:35.370
Well, we certainly want,
01:19:35.370 --> 01:19:37.790
any shutoffs to be handled well,
01:19:37.790 --> 01:19:39.210
we don't want all the focus,
01:19:39.210 --> 01:19:41.130
to be on ways that normalize,
01:19:41.130 --> 01:19:43.240
the concept of turning off the power.
01:19:43.240 --> 01:19:45.200
We really want these shutoffs,
01:19:45.200 --> 01:19:47.860
to be a temporary fix,
01:19:47.860 --> 01:19:49.470
that isn't institutionalized,
01:19:49.470 --> 01:19:51.623
by either the utilities or the Commission.
01:19:52.720 --> 01:19:53.570
More specifically,
01:19:53.570 --> 01:19:58.347
for my particular constituency of people with medical needs,
01:19:58.347 --> 01:20:01.280
I very much appreciate President Batjer's question,
01:20:01.280 --> 01:20:05.690
about how these people are being identified,
01:20:05.690 --> 01:20:07.520
but there was nothing in the presentation,
01:20:07.520 --> 01:20:11.016
or a response about identifying customers,
01:20:11.016 --> 01:20:14.530
beyond those enrolled in medical baseline,
01:20:14.530 --> 01:20:16.340
who have medical needs.
01:20:16.340 --> 01:20:17.770
The phase two guidelines,
01:20:17.770 --> 01:20:20.497
had some specific items of data,
01:20:20.497 --> 01:20:23.300
that the utilities have in their database.
01:20:23.300 --> 01:20:26.490
People who have self identified as having a disability,
01:20:26.490 --> 01:20:29.430
people who have requested,
01:20:29.430 --> 01:20:32.150
communications in alternative formats,
01:20:32.150 --> 01:20:35.849
and people who have been identified,
01:20:35.849 --> 01:20:37.800
as being eligible for an in person visit,
01:20:37.800 --> 01:20:40.090
prior to a shutoff for nonpayment,
01:20:40.090 --> 01:20:41.980
as being a medical risk.
01:20:41.980 --> 01:20:43.570
So I'd very much like to hear,
01:20:43.570 --> 01:20:46.573
what San Diego is doing to use those,
01:20:46.573 --> 01:20:50.346
data entries in their system,
01:20:50.346 --> 01:20:53.370
to identify people at risk.
01:20:53.370 --> 01:20:54.530
And my one other question,
01:20:54.530 --> 01:20:56.730
that I'd love to get a response to,
01:20:56.730 --> 01:20:59.425
is dealing with COVID risk,
01:20:59.425 --> 01:21:03.160
and the main focus seems to be,
01:21:03.160 --> 01:21:05.980
in the conversation about the risk to employees.
01:21:05.980 --> 01:21:08.430
But I'd like to ask about communities.
01:21:08.430 --> 01:21:09.770
The only specific offered,
01:21:09.770 --> 01:21:12.375
was drive through CRCs,
01:21:12.375 --> 01:21:13.208
but that of course,
01:21:13.208 --> 01:21:14.660
doesn't provide any assistance,
01:21:14.660 --> 01:21:16.830
for people without their own cars,
01:21:16.830 --> 01:21:17.890
which is a high portion,
01:21:17.890 --> 01:21:20.930
of the most at risk population.
01:21:20.930 --> 01:21:22.640
So these people without their own cars,
01:21:22.640 --> 01:21:24.531
maybe trapped at home without power,
01:21:24.531 --> 01:21:27.650
and I'd like to hear what protections are in place,
01:21:27.650 --> 01:21:29.530
to make sure they have food,
01:21:29.530 --> 01:21:31.220
adequate air conditioning options,
01:21:31.220 --> 01:21:33.020
if the weather is extreme,
01:21:33.020 --> 01:21:34.780
and the other risks that they will face,
01:21:34.780 --> 01:21:37.367
if they can't access the drive through CRC,
01:21:37.367 --> 01:21:38.520
and they're trapped at home,
01:21:38.520 --> 01:21:40.370
for an extended amount of time,
01:21:40.370 --> 01:21:41.650
during the pandemic.
01:21:41.650 --> 01:21:42.483
Thank you.
01:21:44.960 --> 01:21:46.880
Thank you for your question.
01:21:46.880 --> 01:21:47.713
Yeah.
01:21:47.713 --> 01:21:49.090
Would you like to respond Caroline,
01:21:49.090 --> 01:21:49.923
to any of those questions,
01:21:49.923 --> 01:21:51.740
and I'm particularly interested,
01:21:51.740 --> 01:21:53.136
if you can't today,
01:21:53.136 --> 01:21:55.408
but follow up on the,
01:21:55.408 --> 01:21:58.647
cause it was part of my question too,
01:21:58.647 --> 01:21:59.859
the phase two,
01:21:59.859 --> 01:22:02.029
PSPS guidelines,
01:22:02.029 --> 01:22:04.420
and some of the particular information,
01:22:04.420 --> 01:22:07.710
that we are requesting that you all have,
01:22:07.710 --> 01:22:09.496
that Caroline outlined it very well.
01:22:09.496 --> 01:22:11.163
So please, go ahead.
01:22:12.039 --> 01:22:13.440
Thank you for your question Melissa.
01:22:13.440 --> 01:22:14.450
There was a lot in there,
01:22:14.450 --> 01:22:16.330
so I might miss some of them,
01:22:16.330 --> 01:22:17.310
miss some of it,
01:22:17.310 --> 01:22:18.560
but I want to respond to it,
01:22:18.560 --> 01:22:20.057
and I'll let Scott,
01:22:20.057 --> 01:22:21.868
add onto that.
01:22:21.868 --> 01:22:23.810
Let me first tell you,
01:22:23.810 --> 01:22:28.810
that we take the decision to turn off power,
01:22:28.990 --> 01:22:30.490
we take that very seriously,
01:22:30.490 --> 01:22:32.020
and there are a number of factors,
01:22:32.020 --> 01:22:33.780
that go into that decision,
01:22:33.780 --> 01:22:34.890
not just wind speeds,
01:22:34.890 --> 01:22:36.810
but there are there literally,
01:22:36.810 --> 01:22:39.570
there are over a dozen factors that go into that decision.
01:22:39.570 --> 01:22:43.220
So we take that decision very seriously,
01:22:43.220 --> 01:22:45.610
and we try to make sure,
01:22:45.610 --> 01:22:50.090
that we're always balancing the risk of wildfire weather,
01:22:50.090 --> 01:22:51.916
with a risk to our customers.
01:22:51.916 --> 01:22:52.749
I think,
01:22:52.749 --> 01:22:55.290
I hope that you heard from our presentation,
01:22:55.290 --> 01:22:58.478
just that the focus on our customers with generators,
01:22:58.478 --> 01:23:00.530
with open houses,
01:23:00.530 --> 01:23:03.540
and webinars and these drive-through wildfire safety fairs,
01:23:03.540 --> 01:23:05.080
which is just so important,
01:23:05.080 --> 01:23:07.370
to make sure that every customer understands,
01:23:07.370 --> 01:23:10.930
the risks and when extreme wildfire weather,
01:23:10.930 --> 01:23:13.750
is coming and the risk of a PSPS.
01:23:13.750 --> 01:23:16.940
I would tell you that we have really tried,
01:23:16.940 --> 01:23:17.920
to make sure that,
01:23:17.920 --> 01:23:19.648
again, no customer is,
01:23:19.648 --> 01:23:23.630
doesn't know that a PSPS is coming,
01:23:23.630 --> 01:23:25.635
or doesn't know there are extreme wildfires,
01:23:25.635 --> 01:23:27.133
weather it's coming.
01:23:27.133 --> 01:23:28.700
That is exactly why,
01:23:28.700 --> 01:23:31.550
we made sure to have this strategic partnership,
01:23:31.550 --> 01:23:35.192
with 2-1-1 San Diego and 2-1-1 Orange County.
01:23:35.192 --> 01:23:37.610
That is really the importance of that.
01:23:37.610 --> 01:23:39.480
But let me just share an example,
01:23:39.480 --> 01:23:42.020
because I think you mentioned customers,
01:23:42.020 --> 01:23:43.800
without transportation.
01:23:43.800 --> 01:23:44.670
Last year,
01:23:44.670 --> 01:23:46.480
we had one of our PSPS events,
01:23:46.480 --> 01:23:49.016
during cold weather.
01:23:49.016 --> 01:23:51.460
You know, overnight loads,
01:23:51.460 --> 01:23:53.320
in thirties and forties.
01:23:53.320 --> 01:23:55.592
We quickly partnered with,
01:23:55.592 --> 01:23:57.000
Meals on Wheels and the Red Cross,
01:23:57.000 --> 01:23:58.850
to make sure we were getting out.
01:23:58.850 --> 01:24:02.020
Not only, partnering with Meals on Wheels for meals,
01:24:02.020 --> 01:24:05.560
but also on blankets and other needs for customers,
01:24:05.560 --> 01:24:10.560
because again, it was a colder type PSPS.
01:24:10.620 --> 01:24:13.220
So we are working our partnerships,
01:24:13.220 --> 01:24:16.500
to make sure that we can amplify our reach.
01:24:16.500 --> 01:24:17.333
But Scott,
01:24:17.333 --> 01:24:19.160
why don't you talk specifically,
01:24:19.160 --> 01:24:20.851
about the requirements on phase two,
01:24:20.851 --> 01:24:25.708
to answer that question, if you could.
01:24:25.708 --> 01:24:27.617
Great, thank you.
01:24:27.617 --> 01:24:29.780
Well, let me start,
01:24:29.780 --> 01:24:31.600
maybe with a little bit bigger picture,
01:24:31.600 --> 01:24:32.755
because this is,
01:24:32.755 --> 01:24:34.722
this is such an important issue, Melissa,
01:24:34.722 --> 01:24:36.390
thank you for raising it.
01:24:36.390 --> 01:24:37.670
So let me again,
01:24:37.670 --> 01:24:38.740
kind of reiterate,
01:24:38.740 --> 01:24:40.962
kind of structurally and strategically,
01:24:40.962 --> 01:24:42.247
how we're approaching,
01:24:42.247 --> 01:24:44.765
providing more services,
01:24:44.765 --> 01:24:49.080
to our AFN communities broadly.
01:24:49.080 --> 01:24:50.670
I had mentioned briefly,
01:24:50.670 --> 01:24:52.380
I think John did as well,
01:24:52.380 --> 01:24:55.990
you know, we had establish formal agreements,
01:24:55.990 --> 01:24:56.940
not just ad hoc,
01:24:56.940 --> 01:24:58.270
but formal agreements,
01:24:58.270 --> 01:25:02.547
with both 2-1-1 San Diego and 2-1-1 Orange County,
01:25:02.547 --> 01:25:04.403
and they're going to help us,
01:25:05.276 --> 01:25:07.220
and they're going to serve as the resource hub,
01:25:07.220 --> 01:25:09.540
of providing services,
01:25:09.540 --> 01:25:11.420
to a lot of our customers who may need it,
01:25:11.420 --> 01:25:13.020
during a PSPS event.
01:25:13.020 --> 01:25:14.010
For example,
01:25:14.010 --> 01:25:15.502
Melissa,
01:25:15.502 --> 01:25:17.045
to your exact point,
01:25:17.045 --> 01:25:19.330
if somebody doesn't have to have transportation,
01:25:19.330 --> 01:25:21.010
they're going to be able to call 2-1-1,
01:25:21.010 --> 01:25:22.410
and they will get them connected,
01:25:22.410 --> 01:25:24.470
with a transportation provider,
01:25:24.470 --> 01:25:26.050
that can drive into a CRC,
01:25:26.050 --> 01:25:27.459
or drive them,
01:25:27.459 --> 01:25:28.292
to you know,
01:25:28.292 --> 01:25:30.200
to maybe a relative's home.
01:25:30.200 --> 01:25:32.040
Same thing for food security.
01:25:32.040 --> 01:25:34.962
And if we have an extended outage,
01:25:34.962 --> 01:25:37.570
which hopefully it's not,
01:25:37.570 --> 01:25:39.883
because generally ours are about average,
01:25:39.883 --> 01:25:40.716
about 24 hours,
01:25:40.716 --> 01:25:41.580
with that 2-1-1,
01:25:41.580 --> 01:25:43.920
we'll be able to help organize,
01:25:43.920 --> 01:25:45.530
additional welfare checks,
01:25:45.530 --> 01:25:48.903
beyond what we normally do here at SDG&E.
01:25:49.800 --> 01:25:50.930
So we think,
01:25:50.930 --> 01:25:51.840
and then again Melissa,
01:25:51.840 --> 01:25:55.050
we're gonna work with the block AFN community,
01:25:55.050 --> 01:25:57.321
as well as the app,
01:25:57.321 --> 01:25:59.256
to make sure as we,
01:25:59.256 --> 01:26:00.930
kind of go down this pathway,
01:26:00.930 --> 01:26:03.287
with this newer model,
01:26:03.287 --> 01:26:06.180
we think this is a great foundation,
01:26:06.180 --> 01:26:07.430
to serve our AFN communities,
01:26:07.430 --> 01:26:09.510
but we're gonna need to keep learning.
01:26:09.510 --> 01:26:10.953
We're gonna need to keep listening,
01:26:10.953 --> 01:26:13.500
to make sure that we can shape this,
01:26:13.500 --> 01:26:15.103
in a way that meets the needs,
01:26:15.103 --> 01:26:19.370
of a very diverse set of set of customers.
01:26:19.370 --> 01:26:20.203
And as it relates,
01:26:20.203 --> 01:26:22.211
to kind of the phase two,
01:26:22.211 --> 01:26:23.914
that President Batjer,
01:26:23.914 --> 01:26:24.940
one thing,
01:26:24.940 --> 01:26:27.510
I want to make sure that I'm hitting it correctly,
01:26:27.510 --> 01:26:28.343
so if you don't mind,
01:26:28.343 --> 01:26:29.176
I'd like to,
01:26:29.176 --> 01:26:30.390
maybe be able to provide a response,
01:26:30.390 --> 01:26:31.640
on those specific elements.
01:26:31.640 --> 01:26:33.743
They don't have those right in front of me,
01:26:36.748 --> 01:26:39.600
but please understand that our outreach to the AFN,
01:26:39.600 --> 01:26:41.130
our vulnerable populations,
01:26:41.130 --> 01:26:44.600
is going to take a very big step forward for this year,
01:26:44.600 --> 01:26:47.580
because 2-1-1 and it's also helping us,
01:26:47.580 --> 01:26:48.690
through their network,
01:26:48.690 --> 01:26:51.760
of hundreds of community based organizations,
01:26:51.760 --> 01:26:55.010
and in terms of communications and outreach as well.
01:26:55.010 --> 01:26:57.300
So we think that this is going to be a model,
01:26:57.300 --> 01:27:01.853
to be able to last us for a very long time in San Diego.
01:27:04.250 --> 01:27:05.950
Is my line still open?
01:27:07.290 --> 01:27:08.279
Thank you.
01:27:08.279 --> 01:27:09.957
Yeah, go ahead Melissa.
01:27:09.957 --> 01:27:12.750
I wanted to know whether San Diego,
01:27:12.750 --> 01:27:15.020
or what San Diego has done specifically,
01:27:15.020 --> 01:27:18.180
with the information in their own databases,
01:27:18.180 --> 01:27:19.670
to better identify,
01:27:19.670 --> 01:27:22.663
who exactly their AFN customers are.
01:27:23.849 --> 01:27:26.610
I would very much appreciate more information on that.
01:27:26.610 --> 01:27:28.506
We'll definitely provide that too,
01:27:28.506 --> 01:27:30.785
Melissa as well the Commission.
01:27:30.785 --> 01:27:32.944
Thank you very much.
01:27:32.944 --> 01:27:35.527
We appreciate that as well.
01:27:35.527 --> 01:27:38.767
We have a question from Commissioner Rechtschaffen again,
01:27:38.767 --> 01:27:41.270
he has some audio issues,
01:27:41.270 --> 01:27:43.980
so I'm going to take him to the public comments.
01:27:43.980 --> 01:27:46.060
So to ask his question,
01:27:46.060 --> 01:27:49.567
this relates back to slide 13.
01:27:49.567 --> 01:27:52.490
How many medical baseline customers,
01:27:52.490 --> 01:27:55.290
will be receiving the GETI batteries,
01:27:55.290 --> 01:27:57.440
and confirm that all of those affected,
01:27:57.440 --> 01:28:00.043
by the PSPS will receive one?
01:28:02.034 --> 01:28:06.273
The answer is 1,250 medical baseline customers,
01:28:07.119 --> 01:28:08.369
will receive...
01:28:13.034 --> 01:28:14.244
And is that,
01:28:14.244 --> 01:28:16.633
your full population?
01:28:16.633 --> 01:28:18.487
No, that's medical baseline.
01:28:18.487 --> 01:28:22.237
A part of that has been impacted in the past.
01:28:23.154 --> 01:28:24.073
Okay.
01:28:24.073 --> 01:28:27.298
And did you update some of your AFN information,
01:28:27.298 --> 01:28:30.527
on the sense that that will include,
01:28:30.527 --> 01:28:32.551
an effort to make sure that they have,
01:28:32.551 --> 01:28:34.468
GETI batteries as well?
01:28:38.136 --> 01:28:38.969
Yeah.
01:28:42.582 --> 01:28:43.498
We're having some.
01:28:43.498 --> 01:28:45.410
We're having some audio issues,
01:28:45.410 --> 01:28:46.243
I'm sorry.
01:28:50.363 --> 01:28:54.690
John, do you want to take this one?
01:28:54.690 --> 01:28:56.800
Okay, can you hear me?
01:28:56.800 --> 01:28:57.910
I can. Thank you.
01:28:57.910 --> 01:28:59.360
Yes.
01:28:59.360 --> 01:29:00.193
Yeah.
01:29:00.193 --> 01:29:01.440
The program for this year,
01:29:01.440 --> 01:29:02.740
as Caroline mentioned,
01:29:02.740 --> 01:29:04.057
identified all of the customers,
01:29:04.057 --> 01:29:05.560
in our high fire threat districts,
01:29:05.560 --> 01:29:08.088
that experienced the PSPS event in the past.
01:29:08.088 --> 01:29:10.379
And I believe what we are doing to...
01:29:10.379 --> 01:29:12.100
They all gonna get one.
01:29:12.100 --> 01:29:13.330
Well, it's up to them.
01:29:13.330 --> 01:29:14.790
We can't force them to take it,
01:29:14.790 --> 01:29:16.370
but we do give them the opportunity,
01:29:16.370 --> 01:29:17.820
which most take us up on it.
01:29:17.820 --> 01:29:19.860
And then as with any event,
01:29:19.860 --> 01:29:21.730
we're going to continue to look at,
01:29:21.730 --> 01:29:22.872
and learn and expand,
01:29:22.872 --> 01:29:25.160
either the programs themselves,
01:29:25.160 --> 01:29:27.338
or the populations that we look at.
01:29:27.338 --> 01:29:28.990
So I believe the question was,
01:29:28.990 --> 01:29:30.420
are we looking at other groups,
01:29:30.420 --> 01:29:32.400
outside of just medical baseline?
01:29:32.400 --> 01:29:33.600
And as I just mentioned,
01:29:33.600 --> 01:29:36.360
we're going to continue to look at every event,
01:29:36.360 --> 01:29:37.960
and see what we can do,
01:29:37.960 --> 01:29:40.160
to better serve our customers going forward.
01:29:45.000 --> 01:29:46.227
Okay. Thank you.
01:29:48.350 --> 01:29:50.930
I think we have one more caller,
01:29:50.930 --> 01:29:51.850
who is in the queue.
01:29:51.850 --> 01:29:54.970
So we'll go back to the public comments please.
01:29:54.970 --> 01:29:55.803
Operator.
01:29:55.803 --> 01:29:59.450
The next caller is Joseph Mitchell,
01:29:59.450 --> 01:30:00.903
your line is now open.
01:30:03.063 --> 01:30:04.353
Hello,
01:30:04.353 --> 01:30:05.186
this is Joseph Mitchell,
01:30:05.186 --> 01:30:06.830
with the Mussey Grade Road Alliance,
01:30:06.830 --> 01:30:11.310
and we're interveners at the CPUC,
01:30:11.310 --> 01:30:15.391
and have been engaged in power shut off proceedings,
01:30:15.391 --> 01:30:17.653
since 2008.
01:30:18.534 --> 01:30:20.130
I have a question.
01:30:20.130 --> 01:30:21.368
During power shut off,
01:30:21.368 --> 01:30:25.250
customers have reduced the ability to learn about,
01:30:25.250 --> 01:30:28.150
and report emergency information,
01:30:28.150 --> 01:30:30.290
and to conduct evacuations,
01:30:30.290 --> 01:30:31.880
especially with forecasts,
01:30:31.880 --> 01:30:33.800
of above average potential,
01:30:33.800 --> 01:30:35.890
for extreme fire weather.
01:30:35.890 --> 01:30:38.407
There may be ignitions of severe fire,
01:30:38.407 --> 01:30:41.900
from non utility sources.
01:30:41.900 --> 01:30:44.200
Are there any plans to notify customers,
01:30:44.200 --> 01:30:46.360
or re-energize equipment,
01:30:46.360 --> 01:30:48.534
if customers in power shut off areas,
01:30:48.534 --> 01:30:50.913
are threatened by wildfire.
01:30:54.650 --> 01:30:56.250
Thank you for your question Joseph,
01:30:56.250 --> 01:30:58.550
I'll take it and John you can add in here.
01:30:58.550 --> 01:31:00.330
So what I would tell you is that,
01:31:00.330 --> 01:31:03.120
we work very closely with law enforcement,
01:31:03.120 --> 01:31:04.540
and the fire agencies,
01:31:04.540 --> 01:31:07.580
and have evacuation route map book,
01:31:07.580 --> 01:31:10.510
prepared in the event there is a wildfire,
01:31:10.510 --> 01:31:12.440
and we do have to evacuate.
01:31:12.440 --> 01:31:14.240
In terms of,
01:31:14.240 --> 01:31:18.280
is there any mechanisms to turn back on the power,
01:31:18.280 --> 01:31:21.970
for any specific emergency?
01:31:21.970 --> 01:31:24.410
We take all of that on a case by case basis,
01:31:24.410 --> 01:31:25.560
but I can tell you,
01:31:25.560 --> 01:31:27.350
when we are activated,
01:31:27.350 --> 01:31:28.183
again,
01:31:28.183 --> 01:31:29.660
pre-prepared 10 days in advance,
01:31:29.660 --> 01:31:33.420
all the way through every customer be restored.
01:31:33.420 --> 01:31:34.420
We, you know,
01:31:34.420 --> 01:31:38.920
we have these direct conversations with law enforcement,
01:31:38.920 --> 01:31:40.567
and with our fire agencies,
01:31:40.567 --> 01:31:42.970
and we take all of that on a case by case basis.
01:31:42.970 --> 01:31:44.783
John would you like too add on in here?
01:31:46.480 --> 01:31:48.400
No, you did a good job answering Caroline.
01:31:48.400 --> 01:31:49.443
I mean,
01:31:49.443 --> 01:31:50.276
there's a lot of communication,
01:31:50.276 --> 01:31:51.109
that goes on throughout the year,
01:31:51.109 --> 01:31:51.990
to make sure that we're prepared,
01:31:51.990 --> 01:31:53.210
going into these events,
01:31:53.210 --> 01:31:54.288
for coordination,
01:31:54.288 --> 01:31:55.760
for things like these.
01:31:55.760 --> 01:31:57.730
And I would just say, in addition,
01:31:57.730 --> 01:32:00.320
we're looking at all sides of communication channels.
01:32:00.320 --> 01:32:01.700
So in the event that,
01:32:01.700 --> 01:32:04.470
they don't have their internet or phone service,
01:32:04.470 --> 01:32:06.690
we also have radio spots,
01:32:06.690 --> 01:32:11.540
and TV ads and road signage along the roads,
01:32:11.540 --> 01:32:13.250
to help communicate where to,
01:32:13.250 --> 01:32:15.143
and where to go and get information.
01:32:18.454 --> 01:32:19.539
Thank you.
01:32:19.539 --> 01:32:20.539
Thank you.
01:32:23.680 --> 01:32:24.776
I believe that,
01:32:24.776 --> 01:32:26.350
we have another caller on the line operator.
01:32:26.350 --> 01:32:28.823
Could you please invite them to speak?
01:32:30.490 --> 01:32:32.663
I'm showing no further callers.
01:32:34.810 --> 01:32:35.643
Okay.
01:32:37.390 --> 01:32:38.260
Just a reminder.
01:32:38.260 --> 01:32:40.520
If you do wish to call in,
01:32:40.520 --> 01:32:44.140
please call (800) 857-1917,
01:32:44.140 --> 01:32:48.950
and enter passcode 9-8-9-9-5-0-1,
01:32:48.950 --> 01:32:50.334
and press *1.
01:32:50.334 --> 01:32:52.281
We'll just wait one minute.
01:32:52.281 --> 01:32:54.410
We are way over the time.
01:32:54.410 --> 01:32:56.010
So I'm just wanting to make sure,
01:32:56.010 --> 01:32:57.790
there may have been some people from the public,
01:32:57.790 --> 01:32:59.336
who wish to speak,
01:32:59.336 --> 01:33:02.470
and had to get off the line,
01:33:02.470 --> 01:33:04.739
since we were scheduled at 11.
01:33:04.739 --> 01:33:06.477
So we'll just wait one more minute, Caroline,
01:33:06.477 --> 01:33:08.278
if that's okay with you,
01:33:08.278 --> 01:33:10.143
and for a comment from the public.
01:33:17.470 --> 01:33:18.493
Okay, operator,
01:33:19.490 --> 01:33:20.613
could you check the lines again, please?
01:33:21.820 --> 01:33:24.020
I'm showing no further callers.
01:33:24.910 --> 01:33:25.743
Okay.
01:33:25.743 --> 01:33:27.020
Thank you very much operator.
01:33:27.020 --> 01:33:29.647
With no more callers on the line,
01:33:29.647 --> 01:33:32.900
the public comment period is now closed.
01:33:32.900 --> 01:33:34.200
And I want to thank you all,
01:33:34.200 --> 01:33:35.200
for joining us today,
01:33:35.200 --> 01:33:38.691
for a very informative presentation,
01:33:38.691 --> 01:33:40.223
and discussion.
01:33:41.199 --> 01:33:44.137
I would thank you all.
01:33:44.137 --> 01:33:46.040
And I'd like to invite everyone,
01:33:46.040 --> 01:33:48.760
to join us tomorrow at 1:30,
01:33:48.760 --> 01:33:50.890
for the Edison public briefing,
01:33:50.890 --> 01:33:53.100
and Thursday at 10:00 AM
01:33:53.100 --> 01:33:55.090
for the PG&E public briefing.
01:33:55.090 --> 01:33:57.460
I wanna thank Caroline,
01:33:57.460 --> 01:33:59.680
you and your staff today.
01:33:59.680 --> 01:34:00.890
For the time, I'm sorry,
01:34:00.890 --> 01:34:02.526
we had some technical difficulties.
01:34:02.526 --> 01:34:04.400
I apologize for that,
01:34:04.400 --> 01:34:07.242
but you were very adept at dealing with them.
01:34:07.242 --> 01:34:08.300
I thank you,
01:34:08.300 --> 01:34:10.820
and I appreciate the follow up information,
01:34:10.820 --> 01:34:12.815
that you'll be sending us as well.
01:34:12.815 --> 01:34:14.511
Thank you, Caroline.
01:34:14.511 --> 01:34:16.095
Thank you.
01:34:16.095 --> 01:34:16.950
Thank you Commissioners.
01:34:16.950 --> 01:34:17.783
Thank you, CAL Fire.
01:34:17.783 --> 01:34:19.634
And thank you Cal OES.
01:34:19.634 --> 01:34:20.544
Bye.
01:34:20.544 --> 01:34:21.602
Bye bye.
01:34:21.602 --> 01:34:22.435
Bye everyone.
01:34:22.435 --> 01:34:23.763
Thank you all for participating.