WEBVTT
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Early, thank
you for your patience.
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Thank you for joining us
today for a public briefing
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from the Pacific Gas Electric
Company on its readiness
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for Public Safety Power Shutoff
events this wildfire season.
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Today's briefing from
PG&E is the last in a series
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of three public briefings
we have held this week.
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Having heard from San Diego
Gas and Electric company
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and Southern California Edison
company earlier this week.
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I am honored to have joining
me today on the virtual dais,
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representatives from the
California Governor's Office
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of Emergency Services,
Director Ghilarducci
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and the California
Department of Forestry
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and Fire Protection, Chief Porter.
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As well as my fellow Commissioners,
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Commissioner Rechtschaffen,
Commissioner Guzman Aceves
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and Commissioner Shiroma, welcome all.
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In terms of the format
for today's briefing,
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following opening remarks on the dais,
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PG&E's Interim President, Michael Lewis,
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will provide an overview of
PG&E's state of preparedness
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for PSPS events this wildfire seasons.
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We will then move onto discussions
and questions and answers
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with Commissioners
and panelists on the dais
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followed by public comment.
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We are scheduled to
conclude right around 12 noon.
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For the public comment portion today,
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which will begin around 11:20,
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if you wish to make a public comment,
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please dial into 800-857-197,
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enter passcode 9899501 and press *1.
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You will be placed into
a queue and the operator
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will take your name and organization.
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There may be a delay
from the time you press *1
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to the time the operator
asks for your information.
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So please, be patient
and stay on the line.
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You will be called upon
to speak when we get
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to the public comment
period in today's agenda.
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And we will provide three
minutes for each speaker.
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I will keep my opening remarks brief
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so that the majority of
our time today can be used
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to ensure the public is
able to hear from PG&E
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on their state of preparedness.
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But since I'm sure a number
of people listening today
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were not able to join us
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for the briefings earlier this week,
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I hope you will indulge
me as I cover a few topics
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of importance I covered
in the other briefing.
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With climate change
driven weather events,
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our wildfire seasons are
starting earlier and ending later
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and they are persistently more severe.
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Cal Fire shared with us on Tuesday
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that there have already
been over 6,000 wildfires
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in California this year
and it's only August.
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After a dry winter and warm spring,
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we are likely in store for a long
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and difficult wildfire season.
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These weather events
when combined with negligent
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maintenance of a
utilities electrical system
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can lead to disaster.
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While the legislature and the
CPUC are driving the utilities
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to significantly plan
and execute approaches
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to reduce the risk of
utility caused wildfires
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through better planning,
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grid hardening, education management,
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one of the tools that is
available to the utilities
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is to shutoff power to the customers.
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While shutoff are one
tool available to the utilities
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to protect public safety,
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they are a measure of last resort
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and I cannot emphasize
enough it is absolutely imperative
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that these shutoff events if and when
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are executed safely and thoughtfully.
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The importance of doing
this is particularly critical
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this wildfire season
as we are also dealing
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with COVID-19 pandemic
which will complicate
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and exacerbate the PSPS
planning and execution challenges.
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And which make the
stakes of ensuring PSPS
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is truly used only as a measure
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of last resort that much higher.
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The consequences of being without power.
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The families who are working
and learning from home
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to the state's most vulnerable people
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to the critical facilities supporting
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our state's COVID-19 response,
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the consequences are not
merely questions of inconvenience.
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They are questions of can
I pay my rent this month?
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Can I feed my family this month?
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Can I power my medical
equipment I need to live?
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The impacts on people's lives of having
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their power shutoff
cannot be overstated.
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PG&E and the other
utilities have the obligation
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to manage their grids responsibly
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and they have the
obligation to keep the safety
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and wellbeing of their
customers as their highest priority,
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which is what this
Commission expects of them,
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with each decision they
make in wildfire season.
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The decisions PG&E made last fire season
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to call PSPS events left
2,000,000 people without power.
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Leaving that many people without power,
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without giving them the
information they need
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has consequences for public safety.
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So, while we can drive the point
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that PSPS is absolutely
a measure of last resort
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and is not a sustainable approach
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to reducing wildfire risk,
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we must also ensure the if and when
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they do decide to shutoff the power,
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they're prepared to
execute and communicate
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to shutoff in a way that
significantly minimizes the scope
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and the duration of the events.
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They must have planned
and prepared so that people
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are without power for the
shortest amount of time possible,
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are provided with
enough notice and details
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to make arrangements to
ensure their families are safe
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and that they are prepared to weather
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the duration of the shutoff.
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This is a minimum, this
is what we saw PG&G
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unable to adequately
execute on last year.
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This is what their customers deserve,
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this is why we are holding
these briefings this week.
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PG&E's haphazardly
implemented PSPS events
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of last fall cannot be repeated.
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It has been one of my and
my fellow Commissioners
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highest priorities coming
out of those events
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to ensure that CPUC
takes every possible step
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to drive all the utilities to do better,
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to ensure that the power
shutoff that is called this year
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is initiated and executed
in a way that considers
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the best interests
of all those impacted.
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CPUC's staff at our
sister agencies at Cal OES
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and Cal Fire has spent countless
hours meeting with PG&E
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and other utilities at
overseeing their efforts
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to reduce the use, scope
and impact of PSPS events.
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The utilities have made progress.
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I want to acknowledge
and share my appreciation
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for the efforts that have
mobilized so many frontline
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workers across the utilities
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to implement the improvements needed
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following the learnings
from last year's event.
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However, it all comes
down to how you execute.
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Of my concerns regarding
utility preparedness,
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this is my greatest concern.
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And today I expect to
hear specifics on PG&E,
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on how they will pull
all the elements together
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to execute the PSPS events effectively.
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As I said last year, you will be judged
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by outcome and not by plans.
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The safety and wellbeing of
Californian's depend on this.
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We are in August with the pandemic
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that is not going away anytime soon.
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SCE has already called a PSPS event.
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Weather events are only
going to become more severe.
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We need to understand today
from PG&E, are you ready?
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With that, I will say that I'm
very much looking forward
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to hearing from PG&E today.
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I will now turn to the
representatives from Cal OES
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and Cal Fire for any opening remarks
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you would like to make.
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Director Ghilarducci.
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So, thank you President Batjer
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and I'm happy to be with you today.
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First of all, I just
wanna start off by saying
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it's been quite a year, not
withstanding the massive
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commitment and the response to COVID
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and the impacts on
the state of California.
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The California Office
of Emergency Services
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working with our partners
at CPUC and Cal Fire
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continue to lead a bi-monthly operation
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planning group meetings
with the investment on utilities,
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which included the opportunity
for our IOUs to highlight
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their progress in addressing
and mitigating fire risk
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by reducing the scope
and reducing the timing
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of potential PSPS events in 2020.
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As well as their efforts
around the development
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of incident command system training,
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the integration of
resources, better terminology
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to better align with the
public safety community
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within the state and making sure
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they had a trained workforce.
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We have continued at the
Office of Emergency Services
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to support the IOUs
with training support
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for their emergency
management workforce in the area
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of the standardized
emergency management system,
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which included a number
of things like exercises
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and standardized training modules.
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The Office of Emergency
Services is now really,
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I would characterize
as cautiously optimistic
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that the IOUs have made
good progress in meeting
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and working towards the
metrics that they have set
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in the wildfire mitigation
plans for hardening systems
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or increasing the
situational awareness tools
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to be able to get a good assessment
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for vegetation clearance and management
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and for bringing new tools
associated with sectionalization
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and generation online to
reduce the number of customers
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that would be impacted.
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We believe that the
IOUs have made progress.
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But of course, as
Secretary Batjer mentioned,
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we agree, executing and the management
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of a PSPS event we'll be telling.
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And we are hopeful
that we will see smaller,
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more focused PSPS events in 2020
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that do not cause the same longterm,
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really significant
impact on all Californians
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that we saw in 2019.
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So, happy to be here today
and we'll be following up
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with some additional questions.
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Thank you so much,
Director Ghilarducci.
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Chief Porter, do you have
any remarks you'd like to start
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off the morning with?
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Thank you, President Batjer,
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and thank you for
holding these briefings.
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In the order of keeping
a consistent program,
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I am going to pass this to Chief Berlant
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for our opening comments.
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Thank you, Chief Porter.
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Good morning, President
Batjer, Commissioners.
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Again, Daniel Berlant,
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Assistant Deputy Director with Cal Fire.
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We have been continuing
to work very closely
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with the Public Utilities Commission
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and each of the utilities
in the development
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of the wildfire mitigation plans.
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Obviously our efforts are aimed
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at reducing utility sparked wildfires
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and mitigating the damage
and destruction that they caused.
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President Batjer, as you have mentioned,
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it has already been a busy
year for us and the outlook
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for the rest of the year continues
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to show heightened fire risk,
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above normal fire potential for much
00:12:04.230 --> 00:12:06.510
of Southern California as well
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as parts of Northern California.
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Dry conditions, wind events.
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These are all things that we
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as the fire service are preparing for.
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But really our focus continues to be
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the vegetation management
efforts of utilities,
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including PG&E becoming,
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ensuring that they are in compliance
00:12:24.840 --> 00:12:29.440
with those requirements
because if compliance is met,
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then the need for these type
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of PSPS events is significantly
reduced if not eliminated.
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So again, a pleasure to be here,
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looking forward to the presentation.
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Thank you so much
chief, appreciate that.
00:12:41.300 --> 00:12:43.630
Now I'll turn to my
fellow Commissioners.
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Commissioner Rechtschaffen,
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do you have any opening
remarks you'd like to make?
00:12:47.850 --> 00:12:49.783
No, thank you President Batjer.
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Okay, thank you.
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Commissioner Guzman Aceves?
00:12:53.850 --> 00:12:54.683
No thank you.
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Thank you.
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Commissioner Shiroma?
00:12:59.389 --> 00:13:02.833
Yes, thank you
President Batjer.
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I want to express my thank
you to you for providing
00:13:05.913 --> 00:13:08.450
this opportunity for
us and for the public
00:13:08.450 --> 00:13:13.130
to hear Pacific Gas and
Electric on the preparedness
00:13:13.130 --> 00:13:16.343
for the long, dry season
and to hear our questions.
00:13:17.270 --> 00:13:20.672
Since our experience, as
you indicated of last year
00:13:20.672 --> 00:13:23.706
of massive Public Safety Power Shutoff
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in the Pacific Gas Electric territory.
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The Commission had analyzed
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and adopted additional protocols
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and metrics towards
designating PSPS as a last resort.
00:13:37.510 --> 00:13:40.694
And certainly when used they can be
00:13:40.694 --> 00:13:44.690
an essential wildfire prevention tool.
00:13:44.690 --> 00:13:47.140
But we recognize that
they must be implemented
00:13:47.140 --> 00:13:50.890
under the requirements of
the Commission to make sure
00:13:50.890 --> 00:13:53.350
that our most vulnerable
and low income customers
00:13:53.350 --> 00:13:55.760
remain safe and healthy.
00:13:55.760 --> 00:13:57.954
I look forward to today's presentation
00:13:57.954 --> 00:14:00.970
from the Interim President
Michael Lewis and his team,
00:14:00.970 --> 00:14:03.950
learning more about how they
have learned from last year's
00:14:03.950 --> 00:14:07.900
experience and how they
are pivoting to provide safe
00:14:07.900 --> 00:14:12.050
and reliable service amid
the COVID-19 pandemic.
00:14:12.050 --> 00:14:14.793
I also want to thank
all of our safety staff
00:14:14.793 --> 00:14:18.510
for the organization of these briefings,
00:14:18.510 --> 00:14:20.160
in particular, Rachel Peterson,
00:14:20.160 --> 00:14:23.640
Lee Palmer, Ian Bout and
Carolyn Thomas Jacobs.
00:14:23.640 --> 00:14:26.720
I also want to express my thanks to all
00:14:26.720 --> 00:14:28.300
of the emergency services staff
00:14:28.300 --> 00:14:33.300
who now have a 365 day a
year job here in California,
00:14:35.190 --> 00:14:39.103
all firefighters that are
fighting fires as we speak.
00:14:40.530 --> 00:14:42.130
What a dangerous job.
00:14:42.130 --> 00:14:43.820
Also all the line crews,
00:14:43.820 --> 00:14:46.060
all the vegetation management workers
00:14:46.060 --> 00:14:48.860
who are working every day to provide
00:14:48.860 --> 00:14:51.200
for a safe utility service.
00:14:51.200 --> 00:14:53.590
Thank you, President Batjer.
00:14:53.590 --> 00:14:54.610
Thank you, Commissioner Shiroma
00:14:54.610 --> 00:14:57.570
and thank you for recognizing our staff
00:14:57.570 --> 00:15:00.870
and the staff of Cal
fire and the firefighters
00:15:00.870 --> 00:15:03.840
as well as those hard
working staff at the OES.
00:15:03.840 --> 00:15:05.730
I appreciate that very much.
00:15:05.730 --> 00:15:08.300
So, now we will turn to Michael Lewis,
00:15:08.300 --> 00:15:11.390
the Interim President of
PG&E for your presentation.
00:15:11.390 --> 00:15:12.223
Mr. Lewis?
00:15:13.370 --> 00:15:16.630
Thank you and good
morning, President Batjer,
00:15:16.630 --> 00:15:19.830
Commissioners, Director Ghilarducci,
00:15:19.830 --> 00:15:23.060
Chief Porter, Chief Berlant.
00:15:23.060 --> 00:15:26.210
My name is Michael Lewis
and I am the Interim President
00:15:26.210 --> 00:15:28.859
of Pacific Gas and Electric Company.
00:15:28.859 --> 00:15:31.280
I would just say that
your opening comments
00:15:31.280 --> 00:15:36.213
are weighed heavy on
my mind and my heart.
00:15:38.320 --> 00:15:41.980
I take full accountability on
what's happened in the past
00:15:41.980 --> 00:15:43.790
and I will take full accountability
00:15:43.790 --> 00:15:46.030
for what's gonna happen in the future.
00:15:46.030 --> 00:15:48.573
It's our intent to not only
meet your expectations
00:15:48.573 --> 00:15:51.430
but to exceed them this year.
00:15:51.430 --> 00:15:55.140
We've heard the message
and for the next 10 minutes
00:15:55.140 --> 00:15:57.310
my desire is for you to
see that we have not only
00:15:57.310 --> 00:15:58.960
just heard your expectations,
00:15:58.960 --> 00:16:00.937
we have acted upon them in a way
00:16:00.937 --> 00:16:03.820
with a sense of urgency, importance
00:16:03.820 --> 00:16:08.780
and it's been our highest
calling over the last year.
00:16:08.780 --> 00:16:11.350
We appreciate the
opportunity to share an update
00:16:11.350 --> 00:16:14.270
on our comprehensive
actions to reduce the impacts
00:16:14.270 --> 00:16:16.720
of public safety power
shutoff effects this year.
00:16:17.650 --> 00:16:22.160
First, I wanna say thank you
to the state first responders,
00:16:22.160 --> 00:16:25.610
local agencies and our
customers as we work to meet
00:16:25.610 --> 00:16:28.103
the challenges of COVID-19 together.
00:16:29.800 --> 00:16:32.250
Our most important
responsibility in everything we do
00:16:32.250 --> 00:16:35.383
is work force, customer
and community safety.
00:16:35.383 --> 00:16:39.210
We understand the importance
of keeping electricity on,
00:16:39.210 --> 00:16:41.630
especially when so
many people are working
00:16:41.630 --> 00:16:43.389
and going to school at home.
00:16:43.389 --> 00:16:46.253
We don't take the decision
lightly to shutoff power.
00:16:47.960 --> 00:16:51.135
Other safety power shutoffs or PSPS,
00:16:51.135 --> 00:16:53.200
they are our last resort measures
00:16:53.200 --> 00:16:55.280
to help prevent major wildfires.
00:16:55.280 --> 00:16:59.550
And today I would share the
steps we are taking to make PSPS
00:16:59.550 --> 00:17:03.333
a bit smaller, shorter and
smarter for our customers.
00:17:04.260 --> 00:17:07.790
It is clear that we did not
meet anyone's expectations
00:17:07.790 --> 00:17:10.672
last year in regard to PSPS events.
00:17:10.672 --> 00:17:13.460
Since that time, we have
been continuously working
00:17:13.460 --> 00:17:16.332
to have better outcomes in 2020.
00:17:16.332 --> 00:17:18.680
In fact, we just successfully wrapped up
00:17:18.680 --> 00:17:22.723
our third PSPS
separation drill this summer.
00:17:23.820 --> 00:17:26.250
But even with all the work we have done,
00:17:26.250 --> 00:17:28.573
we know what really
matters is how we execute.
00:17:29.550 --> 00:17:32.870
And we are ready to again,
00:17:32.870 --> 00:17:35.441
to exceed your expectations this year.
00:17:35.441 --> 00:17:37.590
With me today to talk about our programs
00:17:37.590 --> 00:17:39.814
and answer questions
are Laurie Giammona,
00:17:39.814 --> 00:17:41.920
who's our Senior Vice President
00:17:41.920 --> 00:17:45.410
and Chief Customer
Officer, Aaron Johnson,
00:17:45.410 --> 00:17:48.110
our Vice President
in Electric Operations
00:17:48.110 --> 00:17:50.030
and Mark Fullman, Interim Lead
00:17:50.030 --> 00:17:52.033
of our Transition System Operations.
00:17:54.310 --> 00:17:55.510
Go to slide two, please.
00:18:01.210 --> 00:18:03.860
We know the breadth of the
challenge we have to meet.
00:18:04.990 --> 00:18:07.290
More than half of PG&E's service area
00:18:07.290 --> 00:18:10.660
and nearly 90% of the
Californians we serve
00:18:10.660 --> 00:18:13.690
are located with high
fire-threat districts.
00:18:13.690 --> 00:18:16.190
While service area's large,
00:18:16.190 --> 00:18:17.610
our efforts this year are focused
00:18:17.610 --> 00:18:21.799
on using our scope and
scale to deliver better outcomes
00:18:21.799 --> 00:18:25.823
for our customers and the
community at a local level.
00:18:27.310 --> 00:18:28.603
Next slide, thank you.
00:18:32.480 --> 00:18:34.780
As soon as we store the last customer
00:18:34.780 --> 00:18:38.030
effective of PSPS event last fall,
00:18:38.030 --> 00:18:41.130
we made a commitment to
our customers, the communities
00:18:41.130 --> 00:18:45.013
we serve and this Commission
that PSPS events this year
00:18:45.013 --> 00:18:48.660
will be smaller in
size, shorter in length
00:18:48.660 --> 00:18:51.183
and smarter in execution
for our customers.
00:18:52.370 --> 00:18:57.370
Smaller, shorter, smarter, and
framed our strategic approach
00:18:57.540 --> 00:19:00.530
for how we focused on work this year.
00:19:00.530 --> 00:19:02.342
Our investments in electric system,
00:19:02.342 --> 00:19:04.260
how we prioritize our work
00:19:04.260 --> 00:19:08.250
and the way we show up with
our customers and communities.
00:19:08.250 --> 00:19:11.000
This slide shows the
framework at a high level.
00:19:11.000 --> 00:19:13.250
I'll talk about each of
these in more detail.
00:19:14.610 --> 00:19:15.573
Next slide, please.
00:19:19.020 --> 00:19:20.920
This slide shows the
actions we have taken
00:19:20.920 --> 00:19:24.340
to reduce customer impacts
and make these events smaller
00:19:24.340 --> 00:19:28.113
by 33% compared to
PSPS events last year.
00:19:29.260 --> 00:19:32.260
So for example, these
actions would have resulted
00:19:32.260 --> 00:19:36.890
in approximately 285,000
fewer customer accounts
00:19:36.890 --> 00:19:39.360
being impacted during
the event that took place
00:19:39.360 --> 00:19:42.867
from October the 9th
to the 12th of last year.
00:19:42.867 --> 00:19:47.750
And 299,000 fewer customer
outages or customer accounts
00:19:47.750 --> 00:19:49.040
during the event that took place
00:19:49.040 --> 00:19:51.677
from October the 26th
to November the 1st.
00:19:53.179 --> 00:19:55.500
To meet these targets,
we have exceeded our goal
00:19:55.500 --> 00:19:57.163
for acquiring backup generation.
00:19:58.280 --> 00:20:00.690
We have prepared
substations to be able to accept
00:20:00.690 --> 00:20:03.300
this backup generation
in order to stay energized
00:20:03.300 --> 00:20:05.340
without great support.
00:20:05.340 --> 00:20:07.277
We've installed new
sectionalizing devices
00:20:07.277 --> 00:20:09.310
on our distribution system,
00:20:09.310 --> 00:20:11.195
that will better target the locations
00:20:11.195 --> 00:20:12.703
where to turn off power.
00:20:13.700 --> 00:20:15.210
We've added new transmission lines
00:20:15.210 --> 00:20:17.290
which is to help us reroute power
00:20:17.290 --> 00:20:20.153
to the high-voltage lines to
keep community energized.
00:20:21.340 --> 00:20:23.070
To improve that weather
model and to better track
00:20:23.070 --> 00:20:25.303
and respond to severe weather threats,
00:20:26.980 --> 00:20:29.690
we have installed
advanced weather stations
00:20:29.690 --> 00:20:32.383
that provide details about
local weather conditions.
00:20:33.220 --> 00:20:35.937
We now have more than
800 of these stations installed
00:20:35.937 --> 00:20:39.700
and by end of the year,
we'll have more than 1,000.
00:20:39.700 --> 00:20:42.233
We have installed high
definition cameras to give us
00:20:42.233 --> 00:20:46.690
and our public safety partners
better situation awareness.
00:20:46.690 --> 00:20:49.980
We now have 220 of
these cameras installed
00:20:49.980 --> 00:20:52.430
and by end of the year,
we'll have more than 300.
00:20:53.800 --> 00:20:54.750
Next slide, please.
00:20:58.260 --> 00:21:01.320
This year, our goal is to
make the events shorter
00:21:01.320 --> 00:21:02.690
by restoring power to nearly
00:21:02.690 --> 00:21:04.997
all customers within 12 daylight hours
00:21:04.997 --> 00:21:07.080
after severe weather has passed
00:21:08.070 --> 00:21:09.663
which is a 50% improvement over
00:21:09.663 --> 00:21:12.293
our 24 hour goal from last year.
00:21:13.450 --> 00:21:17.230
This will be achieved using
30 additional helicopters,
00:21:17.230 --> 00:21:19.070
leveraging technology that can be used
00:21:19.070 --> 00:21:21.070
to inspect lines at night
00:21:21.070 --> 00:21:23.630
and deploying more PG&E contractor
00:21:23.630 --> 00:21:25.110
and mutual assistant crews
00:21:25.110 --> 00:21:27.533
from neighboring western
states for inspections.
00:21:28.920 --> 00:21:29.753
Next slide.
00:21:33.350 --> 00:21:36.223
We know PSPS
communication had to improve.
00:21:37.290 --> 00:21:39.660
We have changed and
enhanced the way we're working
00:21:39.660 --> 00:21:41.563
with customers in critical facilities.
00:21:43.280 --> 00:21:44.930
We're providing better information
00:21:44.930 --> 00:21:46.480
and resources to our customers.
00:21:47.486 --> 00:21:49.900
We have coordinated
directly with local communities
00:21:49.900 --> 00:21:53.980
to improve the locations,
availability and services provided
00:21:53.980 --> 00:21:55.503
at community resource centers.
00:21:56.490 --> 00:21:59.500
We've appeared to report
the required hours of operations
00:21:59.500 --> 00:22:01.740
of the CRC at all locations,
00:22:01.740 --> 00:22:03.933
unless otherwise
requested by the county.
00:22:05.070 --> 00:22:07.680
We have rebuilt our PSPS event website
00:22:07.680 --> 00:22:09.750
to handle more traffic and provide
00:22:09.750 --> 00:22:11.973
more clear information
that moves faster.
00:22:13.080 --> 00:22:14.620
We work directly with our customers
00:22:14.620 --> 00:22:16.610
to improve PSPS notifications
00:22:16.610 --> 00:22:18.463
to provide more detail earlier.
00:22:20.164 --> 00:22:23.210
And we are using
multiple channels to come
00:22:23.210 --> 00:22:25.673
to outreach and education to customers.
00:22:26.640 --> 00:22:27.980
We know that outreach is working
00:22:27.980 --> 00:22:29.900
because we have reduced
the number of customers
00:22:29.900 --> 00:22:33.923
with missing contact
information by nearly 75%.
00:22:35.100 --> 00:22:36.050
Next slide, please.
00:22:39.210 --> 00:22:41.000
We also have a dedicated team
00:22:41.000 --> 00:22:43.482
working with critical customers.
00:22:43.482 --> 00:22:45.520
We have worked closely with hospitals
00:22:45.520 --> 00:22:46.730
and healthcare providers
00:22:46.730 --> 00:22:49.770
on backup for power
plans for their facilities.
00:22:49.770 --> 00:22:52.830
To share an example, PG&E worked closely
00:22:52.830 --> 00:22:55.180
with the California Hospital Association
00:22:55.180 --> 00:22:57.710
and Hospital Council of
Northern and Central California
00:22:57.710 --> 00:23:01.400
to ensure that all
COVID-19 critical hospitals
00:23:01.400 --> 00:23:04.850
and hotspot threat areas can
continue operating effectively
00:23:04.850 --> 00:23:06.963
during a PSPS event.
00:23:08.230 --> 00:23:11.380
We also have identified
COVID testing sites,
00:23:11.380 --> 00:23:14.590
quarantine lodging, temporary hospitals,
00:23:14.590 --> 00:23:15.790
and treatment facilities
00:23:17.320 --> 00:23:20.763
in our service area working
with local OES departments.
00:23:22.000 --> 00:23:23.160
We continue to meet regularly
00:23:23.160 --> 00:23:24.853
with telecommunication providers.
00:23:25.780 --> 00:23:29.540
Several of them participating
in a PSPS exercise drill.
00:23:29.540 --> 00:23:32.710
In addition, we will be
executed a telcom specific
00:23:32.710 --> 00:23:34.762
notification drill later this month
00:23:34.762 --> 00:23:37.093
at the direction of the PPUC.
00:23:38.300 --> 00:23:40.760
Additionally, we have worked
with local and state officials
00:23:40.760 --> 00:23:44.360
to ensure both tabulation
centers stay energized
00:23:44.360 --> 00:23:46.660
during the upcoming elections.
00:23:46.660 --> 00:23:47.907
Next slide please.
00:23:49.830 --> 00:23:50.663
[Commissioner
Shiroma] President Batjer,
00:23:50.663 --> 00:23:53.009
may I ask a question at this point?
00:23:53.009 --> 00:23:55.160
[President Batjer] Yes of
course, Commissioner Shiroma.
00:23:55.160 --> 00:23:56.640
Please.
00:23:56.640 --> 00:23:59.270
Okay, Michael two questions.
00:23:59.270 --> 00:24:02.400
First of all, you mentioned
mutual assistance
00:24:02.400 --> 00:24:05.543
from western states in a previous slide.
00:24:06.545 --> 00:24:10.783
How quickly will those other utilities
00:24:10.783 --> 00:24:13.683
be able to mobilize and send help?
00:24:14.950 --> 00:24:16.320
Thank you for the
question, Commissioner.
00:24:16.320 --> 00:24:21.320
So, last week I had the
opportunity to meet with the CEOs
00:24:21.750 --> 00:24:25.791
and leaders of approximately
20 of, or more utilities
00:24:25.791 --> 00:24:30.791
from Ohio, from Wyoming,
Oregon, Washington, Nevada,
00:24:32.670 --> 00:24:37.670
Arizona, start if you will
drive it to that answer.
00:24:37.990 --> 00:24:41.760
As a follow up, I am working
with the teams to develop
00:24:41.760 --> 00:24:46.523
what I call a checklist and if you will,
00:24:48.014 --> 00:24:53.014
have a best approval
when we can accelerate
00:24:53.490 --> 00:24:57.103
and expedite the movement
of resources across state lines.
00:24:58.530 --> 00:25:02.690
It is our intent as the
weather dissipates
00:25:02.690 --> 00:25:05.330
to have those resources in operation
00:25:05.330 --> 00:25:07.543
as soon as we start
the inspection process.
00:25:09.840 --> 00:25:13.310
Okay, and then on
your slide about CEOs,
00:25:13.310 --> 00:25:17.437
I asked the other utilities
about the food banks,
00:25:17.437 --> 00:25:21.080
those food banks that
are within the shutoff zone
00:25:21.080 --> 00:25:24.390
and then food banks that
are providing fresh food
00:25:24.390 --> 00:25:29.390
for people who live in the shutoff zone.
00:25:29.410 --> 00:25:32.190
And can you amplify for us,
00:25:32.190 --> 00:25:34.987
describe what is PG&E doing for-
00:25:36.041 --> 00:25:36.887
Yeah, thank you
for the question-
00:25:36.887 --> 00:25:41.220
[Commissioner Shiroma]
Energizing food banks and helping
00:25:41.220 --> 00:25:42.740
to provide the fresh food.
Thank you.
00:25:42.740 --> 00:25:43.920
Thank you.
Yes, Ma'am.
00:25:43.920 --> 00:25:47.580
So, we consider food
banks an essential service.
00:25:47.580 --> 00:25:51.907
So, we have reached out
and identified these food banks
00:25:53.590 --> 00:25:55.623
and Meals on Wheels also.
00:25:56.470 --> 00:26:00.310
We have identified 26 food banks.
00:26:00.310 --> 00:26:03.080
And so basically we work with them
00:26:03.080 --> 00:26:05.580
on preparedness and resiliency.
00:26:05.580 --> 00:26:08.290
In addition to that we are
helping them work through
00:26:08.290 --> 00:26:13.290
our self generation incentive
program to help them
00:26:13.500 --> 00:26:16.140
in terms of backup generation also.
00:26:16.140 --> 00:26:19.410
In addition to that, we'll
be offering charitable grants
00:26:19.410 --> 00:26:23.230
to facilitate that
transaction for them as well.
00:26:23.230 --> 00:26:24.270
We will continue to work with them
00:26:24.270 --> 00:26:25.829
to ensure that they have what they need
00:26:25.829 --> 00:26:28.800
in the case of a PSPS and of course,
00:26:28.800 --> 00:26:31.613
where we are now with
our, in the COVID-19.
00:26:35.050 --> 00:26:38.200
I have a question too, Michael,
00:26:38.200 --> 00:26:41.260
before we move on to the next slide.
00:26:42.400 --> 00:26:46.290
I'm sorry that you haven't
covered this in your medical
00:26:46.290 --> 00:26:48.790
baseline customer presentation.
00:26:48.790 --> 00:26:53.410
As I've mentioned to your
representatives before,
00:26:53.410 --> 00:26:55.890
and I've mentioned
to the other utilities,
00:26:55.890 --> 00:26:58.570
we are very concerned
about how you are going
00:26:58.570 --> 00:27:02.677
to communicate PSPS notifications
00:27:04.124 --> 00:27:07.450
to people that live
behind the master meter,
00:27:07.450 --> 00:27:09.100
people that live in the
mobile home parks,
00:27:09.100 --> 00:27:11.530
people that live in
section eight housing,
00:27:11.530 --> 00:27:16.450
those people, and to
include those people behind
00:27:16.450 --> 00:27:20.290
the meter who fall into the category
00:27:20.290 --> 00:27:22.643
of Medical Baseline customers.
00:27:22.643 --> 00:27:25.204
So, I'm very concerned
because we have had
00:27:25.204 --> 00:27:29.810
many testimonies from people
who have never been notified.
00:27:29.810 --> 00:27:32.100
You all don't even know
who they are, because again,
00:27:32.100 --> 00:27:32.933
they're behind the master meter
00:27:32.933 --> 00:27:35.820
and they pay their
utility bill to their rent,
00:27:35.820 --> 00:27:40.040
to the manager of the of the facility.
00:27:40.040 --> 00:27:42.193
So, could you address that?
00:27:43.190 --> 00:27:44.023
'Cause I don't see it
00:27:44.023 --> 00:27:46.883
on your Medical Baseline
customers on this slide.
00:27:48.289 --> 00:27:52.650
Yeah, thanks for the
question and yes, I can.
00:27:52.650 --> 00:27:56.130
So, we have reached out to
our Medical Baseline customers
00:27:56.130 --> 00:27:57.800
behind master meters.
00:27:57.800 --> 00:28:02.800
We've engaged them
directly and we are pursuing
00:28:03.001 --> 00:28:08.001
a more enhanced modification
and also a process for them
00:28:08.100 --> 00:28:12.930
to renew their enrollment in
the Medical Baseline Program.
00:28:12.930 --> 00:28:13.763
And to give you the details of this,
00:28:13.763 --> 00:28:15.530
of our efforts at this point,
00:28:15.530 --> 00:28:18.273
I'll ask Laurie Giammona
to speak on this directly.
00:28:19.602 --> 00:28:21.561
[President Batjer] Thank you.
00:28:21.561 --> 00:28:22.394
Thank you, Michael
You're welcome.
00:28:22.394 --> 00:28:27.330
and thank you
President Batjer for the question.
00:28:27.330 --> 00:28:32.330
We've identified over 5,400
master metered accounts
00:28:33.810 --> 00:28:35.950
that have a PSPS likelihood.
00:28:35.950 --> 00:28:38.110
And now what we're doing is working
00:28:38.110 --> 00:28:40.060
with those master metered accounts
00:28:40.960 --> 00:28:43.410
and doing extensive outreach.
00:28:43.410 --> 00:28:46.570
We're conducting tenant education,
00:28:46.570 --> 00:28:49.280
we're providing flyers,
we've also expanded
00:28:49.280 --> 00:28:51.980
and made it easier for folks to apply
00:28:51.980 --> 00:28:53.660
for the Medical Baseline Program,
00:28:53.660 --> 00:28:55.600
especially in a COVID environment
00:28:55.600 --> 00:28:59.320
where we're not requiring
a physician to sign off.
00:28:59.320 --> 00:29:02.090
So our applications
overall for Medical Baseline
00:29:02.090 --> 00:29:05.810
are up 20,000 since
the beginning of COVID.
00:29:05.810 --> 00:29:07.200
As it relates specifically
00:29:07.200 --> 00:29:11.380
to these 5,400 master metered customers,
00:29:11.380 --> 00:29:13.200
I have a dedicated team that's working
00:29:13.200 --> 00:29:16.140
on outreach to the
master metered accounts.
00:29:16.140 --> 00:29:19.190
And then more importantly,
working on in a COVID
00:29:19.190 --> 00:29:21.210
environment how we
reach out to the tenants
00:29:21.210 --> 00:29:23.824
to make sure that they are
aware of Medical Baseline.
00:29:23.824 --> 00:29:27.530
They understand the application
process has made it easy
00:29:27.530 --> 00:29:31.120
for them on our web
portal, as well as calling
00:29:31.120 --> 00:29:32.250
into our call center.
00:29:32.250 --> 00:29:34.690
So, we're tracking those customers.
00:29:34.690 --> 00:29:37.810
We know that there's about
1,700 of them that are already
00:29:37.810 --> 00:29:39.763
registered for Medical Baseline.
00:29:40.820 --> 00:29:45.820
We've automatically reauthorized
their annual certification,
00:29:47.000 --> 00:29:49.650
and so we're gonna
continue to close that gap
00:29:49.650 --> 00:29:52.683
as we continue through
the balance of the year.
00:29:54.400 --> 00:29:56.913
And we'll make that
more prominent in all of our
00:29:56.913 --> 00:29:59.816
communications in the
future, President Batjer.
00:29:59.816 --> 00:30:01.550
[President Batjer] Thank you
Michael and thank you Laurie
00:30:01.550 --> 00:30:04.673
and I see that Commissioner
Rechtschaffen has a question.
00:30:06.173 --> 00:30:08.387
Michael or
Laurie, if you could,
00:30:08.387 --> 00:30:11.670
I wanted to follow up
on Medical Baseline.
00:30:11.670 --> 00:30:16.100
The universe, it sounds
like you've identified
00:30:16.100 --> 00:30:17.750
the universe of customers
00:30:17.750 --> 00:30:21.770
you think are likely to be
affected by shutoff this year
00:30:21.770 --> 00:30:25.240
or just referred to 5,400
master metered accounts.
00:30:25.240 --> 00:30:29.220
So, not just those accounts
but the entire universe
00:30:29.220 --> 00:30:33.590
of Medical Baseline
customers who may be affected,
00:30:33.590 --> 00:30:38.590
are you providing them
with any backup equipment
00:30:41.200 --> 00:30:42.100
in the event of shutoff?
00:30:42.100 --> 00:30:44.820
Any batteries, household batteries
00:30:44.820 --> 00:30:47.143
or small and portable batteries?
00:30:49.200 --> 00:30:51.300
So I'll start, Laurie,
now and turn over to you.
00:30:51.300 --> 00:30:56.300
So, basically we are
working in collaboration
00:30:57.610 --> 00:30:58.970
with the California Foundation
00:30:58.970 --> 00:31:00.650
for Independent Living Centers
00:31:00.650 --> 00:31:02.495
as a means to ensure
that we're able to connect
00:31:02.495 --> 00:31:04.980
to the communities in
a more effective way.
00:31:04.980 --> 00:31:09.140
And through that collaboration,
we are providing portable
00:31:09.140 --> 00:31:13.500
batteries in the case of a
need that we can identify
00:31:13.500 --> 00:31:14.743
and prioritize properly.
00:31:16.790 --> 00:31:19.543
That would also include
backup powers as well.
00:31:22.490 --> 00:31:24.540
Beyond that, Laurie
can you speak in detail
00:31:24.540 --> 00:31:27.620
about we go into the
areas of the hotel vouchers
00:31:27.620 --> 00:31:30.013
and food stipends and
other means to ensure
00:31:30.013 --> 00:31:31.766
that we can take care of that community.
00:31:31.766 --> 00:31:33.890
Laurie, you wanna answer that?
00:31:33.890 --> 00:31:36.930
Yes, thank you and
thank you for the question.
00:31:36.930 --> 00:31:40.160
When I quoted the
number earlier of what,
00:31:40.160 --> 00:31:41.760
how we've identified those numbers,
00:31:41.760 --> 00:31:44.500
what we've done is we've
actually looked back at last year
00:31:44.500 --> 00:31:47.740
and looked at those
Medical Baseline customers
00:31:47.740 --> 00:31:52.583
that were impacted by a
PSPS event and multiple events.
00:31:53.550 --> 00:31:57.490
We've even gone a bit deeper
to look at those customers
00:31:57.490 --> 00:32:00.140
that our Medical
Baseline on life support,
00:32:00.140 --> 00:32:02.550
Medical Baseline that have,
00:32:02.550 --> 00:32:05.950
that are part of our
ASN community as well.
00:32:05.950 --> 00:32:08.104
So we have, as Michael said,
00:32:08.104 --> 00:32:11.890
we have a robust
relationship with the CFILC.
00:32:11.890 --> 00:32:13.640
We're continuing that relationship.
00:32:13.640 --> 00:32:16.870
Last year, we procured
batteries for them to distribute.
00:32:16.870 --> 00:32:19.320
They also provide a
number of other resources
00:32:19.320 --> 00:32:21.760
for customers based
on the customer's needs,
00:32:21.760 --> 00:32:23.847
because some customers
can't stay in their home
00:32:23.847 --> 00:32:28.847
with a battery and need
to be moved to a hotel
00:32:29.030 --> 00:32:31.620
or provided with
other types of services.
00:32:31.620 --> 00:32:36.620
And in fact, the Center
for Independent Living
00:32:37.850 --> 00:32:41.560
has recently signed a contract statewide
00:32:41.560 --> 00:32:45.100
with extended stays
throughout California
00:32:45.100 --> 00:32:49.000
and has ensured that these
are COVID safe environments
00:32:49.000 --> 00:32:51.415
for them to utilize to move customers
00:32:51.415 --> 00:32:53.330
to should they need them.
00:32:53.330 --> 00:32:56.870
In addition, we've
launched a battery program.
00:32:56.870 --> 00:32:59.950
We are procuring
batteries, the Yeti 3000,
00:32:59.950 --> 00:33:03.830
as much as our other
IOUs are doing in the state.
00:33:03.830 --> 00:33:05.920
And we will have batteries available
00:33:05.920 --> 00:33:07.300
to distribute to customers.
00:33:07.300 --> 00:33:09.850
We're leveraging our CBO network
00:33:09.850 --> 00:33:12.120
and our (indistinct) contractors
00:33:12.120 --> 00:33:15.280
to work with customers to
ensure that we can either give
00:33:15.280 --> 00:33:18.480
them a battery or we can give
them a battery for the season
00:33:18.480 --> 00:33:21.730
and then we can take it back
for the CBO to maintain it.
00:33:21.730 --> 00:33:25.113
And then lastly, we've also launched a,
00:33:26.570 --> 00:33:27.890
in working with the
Commission we've launched
00:33:27.890 --> 00:33:31.570
an SCHIP program specifically
focused at Medical Baseline
00:33:31.570 --> 00:33:35.350
customers that are ASN customers,
00:33:35.350 --> 00:33:39.810
they also may live in our
DAC communities and they
00:33:39.810 --> 00:33:44.810
can apply for SCHIP
funding, full funding to install
00:33:45.530 --> 00:33:49.640
solar and battery
backups and we're having
00:33:49.640 --> 00:33:52.227
a great response to
that program as well.
00:33:52.227 --> 00:33:55.087
But we're really, as we do our outreach
00:33:55.087 --> 00:33:57.160
and leveraging our
CBO's and we're working
00:33:57.160 --> 00:33:59.260
with our Medical Baseline customers,
00:33:59.260 --> 00:34:02.110
we're taking into consideration
all of the circumstances
00:34:02.110 --> 00:34:04.410
by which customers live
in, whether they're renters,
00:34:04.410 --> 00:34:08.890
they live in apartments,
Section 8 housing.
00:34:08.890 --> 00:34:12.530
And we're also looking
at extending our programs
00:34:12.530 --> 00:34:16.770
to ensure that we're
reaching all of these customers
00:34:16.770 --> 00:34:19.320
regardless of their circumstances.
00:34:19.320 --> 00:34:22.560
So, our CBO's are really
going to be great partners
00:34:22.560 --> 00:34:25.560
in helping us prioritize
and support customers
00:34:25.560 --> 00:34:27.473
in the best way for those customers.
00:34:28.770 --> 00:34:32.170
And I just have a couple
quick follow up questions.
00:34:32.170 --> 00:34:34.320
You said you're
procuring the Yeti batteries,
00:34:34.320 --> 00:34:36.470
they'll be probably
available to customers.
00:34:37.565 --> 00:34:42.565
When will that happen and
how many customers do you plan
00:34:43.420 --> 00:34:45.720
on distributing those to?
00:34:45.720 --> 00:34:48.950
You've probably heard
when we had our hearings
00:34:48.950 --> 00:34:53.080
on earlier this week
with SDG and Edison.
00:34:53.080 --> 00:34:58.080
SDG, they told us that
they have or will distribute
00:34:58.510 --> 00:35:01.670
Yeti batteries to all
Medical Baseline customers
00:35:01.670 --> 00:35:05.620
who will be impacted by PSPS events.
00:35:05.620 --> 00:35:09.060
And Edison similarly said
that they would distribute
00:35:10.580 --> 00:35:15.580
something like 2,500 backup
systems to all income qualified
00:35:16.520 --> 00:35:19.750
Medical Baseline customers
who have critical care needs.
00:35:19.750 --> 00:35:22.550
I'm just trying to judge
what you're doing,
00:35:22.550 --> 00:35:24.940
both when the
batteries will be available
00:35:24.940 --> 00:35:29.370
and the extent of reach,
00:35:29.370 --> 00:35:31.870
of how many customers
will that reach compared
00:35:31.870 --> 00:35:34.220
to the universe of people
potentially affected?
00:35:36.144 --> 00:35:37.540
As we looked at
our numbers last year,
00:35:37.540 --> 00:35:39.140
thank you for the question first of all.
00:35:39.140 --> 00:35:43.970
As we look at our numbers
last year, we have approximately
00:35:43.970 --> 00:35:48.970
13,000 customers that were
impacted more than once by a PSPS
00:35:49.840 --> 00:35:52.812
that we would consider Medical Baseline
00:35:52.812 --> 00:35:54.680
vulnerable customers.
00:35:54.680 --> 00:35:57.740
So, they would also, a
portion of those are also
00:35:57.740 --> 00:35:59.780
income qualified.
00:35:59.780 --> 00:36:03.453
By September, we will have
procured 3,000 batteries.
00:36:04.460 --> 00:36:08.480
Now, I realize that that
feels like a 10,000 Delta.
00:36:08.480 --> 00:36:12.149
That's why we're working with,
not everyone needs a battery
00:36:12.149 --> 00:36:14.690
as our customers have indicated,
00:36:14.690 --> 00:36:16.537
which is why we're leveraging our CBOs
00:36:16.537 --> 00:36:18.160
and our live heat contractors
00:36:18.160 --> 00:36:20.280
so we can have a battery delivery
00:36:20.280 --> 00:36:24.758
system similar to how we
leveraged the CFILC last year.
00:36:24.758 --> 00:36:27.760
We're also gonna be leveraging the CFILC
00:36:27.760 --> 00:36:32.760
to provide other services
for customers where a battery
00:36:33.750 --> 00:36:35.363
might not be appropriate.
00:36:36.850 --> 00:36:39.360
COVID has flowed the supply chain down.
00:36:39.360 --> 00:36:43.368
We're working to secure, if
we can secure more batteries
00:36:43.368 --> 00:36:47.110
than the 3,000 we will
secure more batteries.
00:36:47.110 --> 00:36:52.110
But as of right now, by
September we will, if our orders
00:36:53.290 --> 00:36:55.890
come in as planned, we
will have 3,000 batteries
00:36:55.890 --> 00:37:00.890
to distribute dynamically
throughout the PSPS season.
00:37:01.340 --> 00:37:04.263
Is it your intention to
secure the remaining 10,000
00:37:04.263 --> 00:37:05.770
as soon as you can?
00:37:05.770 --> 00:37:08.940
You just, you're not
able to because of COVID
00:37:08.940 --> 00:37:10.393
slowdowns or other reasons?
00:37:11.320 --> 00:37:14.425
Yes we're gonna
continue to procure,
00:37:14.425 --> 00:37:17.530
there's supply chain slow down,
00:37:17.530 --> 00:37:19.510
there's also a significant demand.
00:37:19.510 --> 00:37:24.510
And so we're continuing
to work with the developers
00:37:24.960 --> 00:37:27.820
of these batteries to
procure as many as we can
00:37:27.820 --> 00:37:30.990
throughout and we
built a multi-year program
00:37:30.990 --> 00:37:33.920
so that we can continue
to procure batteries
00:37:33.920 --> 00:37:35.483
to support these customers.
00:37:37.100 --> 00:37:38.090
Thank you.
00:37:38.090 --> 00:37:43.070
Allow me to add to that-
I think Director Ghilarducci
00:37:43.070 --> 00:37:44.930
had his hand up first and then
00:37:44.930 --> 00:37:46.790
we'll move to the other questions.
00:37:46.790 --> 00:37:47.817
Mark?
00:37:47.817 --> 00:37:49.470
Great, thanks Marybel.
00:37:49.470 --> 00:37:53.600
Hey Michael, just a quick
followup on the Medical Baseline
00:37:53.600 --> 00:37:57.110
and the the vulnerable
population in the community.
00:37:57.110 --> 00:38:00.673
Have we been able to work
through all of the challenges
00:38:00.673 --> 00:38:04.040
that we saw last year with
regards to being able to get all
00:38:04.040 --> 00:38:07.540
of the information
to not just the state,
00:38:07.540 --> 00:38:10.810
but to our local partners with regards
00:38:10.810 --> 00:38:15.810
to the specific personal information?
00:38:16.040 --> 00:38:18.740
I know there was some
impediments, legal impediments
00:38:18.740 --> 00:38:20.890
last year that we needed to work through
00:38:20.890 --> 00:38:22.630
and I just don't wanna get into a place
00:38:22.630 --> 00:38:25.220
where we're gonna be in
the heat of the battle again
00:38:25.220 --> 00:38:26.640
and we're faced with that.
00:38:26.640 --> 00:38:28.950
So, could you clarify
that a little bit for me?
00:38:28.950 --> 00:38:30.520
Yes, Sir, thank
you for the question.
00:38:30.520 --> 00:38:33.100
So, absolutely we've
cleared those hurdles
00:38:33.100 --> 00:38:36.703
and we now have a easy process.
00:38:36.703 --> 00:38:38.350
It's a portal like, if you will,
00:38:38.350 --> 00:38:41.870
all of our critical
important safety partners
00:38:41.870 --> 00:38:43.680
to have access to that information.
00:38:43.680 --> 00:38:45.137
And it's really easy.
00:38:45.137 --> 00:38:47.470
It's a finer process.
00:38:47.470 --> 00:38:49.350
All those issues that
didn't work out in advance.
00:38:49.350 --> 00:38:52.570
So yes, we have established
that means to be able
00:38:52.570 --> 00:38:54.160
to provide that information to all
00:38:54.160 --> 00:38:56.633
of our public safety partners.
00:38:58.940 --> 00:39:00.586
Great, thank you.
Go ahead, Linda.
00:39:00.586 --> 00:39:01.993
Thanks, Mark.
00:39:02.830 --> 00:39:07.090
I think Daniel, did I see you,
did you have your hand up?
00:39:07.090 --> 00:39:07.943
Yeah,
thank you President,
00:39:07.943 --> 00:39:09.540
just 'cause since we're at a stop here.
00:39:09.540 --> 00:39:12.000
The slide before you talked about
00:39:12.000 --> 00:39:14.280
the increase in helicopters that you'll
00:39:14.280 --> 00:39:17.380
be using doubling your air fleet.
00:39:17.380 --> 00:39:19.280
Curious if you could explain to us
00:39:19.280 --> 00:39:20.720
what protocols you have in place
00:39:20.720 --> 00:39:24.210
or what you'll be doing this
coming year to coordinate
00:39:24.210 --> 00:39:26.973
those efforts with our air operations?
00:39:28.140 --> 00:39:29.380
Chief, thank you
for the question.
00:39:29.380 --> 00:39:31.200
So yes, that is a big issue for us
00:39:31.200 --> 00:39:34.330
because as you have
those mid aircraft in the air,
00:39:34.330 --> 00:39:36.380
having a real defined flight plan,
00:39:36.380 --> 00:39:39.540
integrated air ops is really important.
00:39:39.540 --> 00:39:42.380
So, we have a plan to
do that and I'll ask Mark
00:39:42.380 --> 00:39:43.550
to provide you the details.
00:39:43.550 --> 00:39:44.383
Mark?
00:39:45.650 --> 00:39:48.480
Thanks, Michael,
thanks, Chief Berlant.
00:39:50.580 --> 00:39:53.310
Great question about managing airspace
00:39:54.454 --> 00:39:56.730
and how we're gonna
coordinate with Cal Fire
00:39:56.730 --> 00:40:01.730
and other agencies during
events if we have a fire ignition
00:40:03.500 --> 00:40:06.460
out there or during a PSPS event.
00:40:06.460 --> 00:40:09.970
So first and foremost, we
leverage the agency reps
00:40:09.970 --> 00:40:13.100
that are currently or typically
00:40:13.100 --> 00:40:16.640
in place at our emergency
operation center
00:40:17.880 --> 00:40:20.750
from the state agencies.
00:40:20.750 --> 00:40:23.570
And we're very clear on
expectations that's if there's
00:40:23.570 --> 00:40:26.560
an active fire, Cal
Fire owns that airspace
00:40:26.560 --> 00:40:30.780
and we follow directions from Cal Fire.
00:40:30.780 --> 00:40:35.040
But, it's really a matter
of just exchanging
00:40:36.250 --> 00:40:40.280
situational awareness, some
intelligence about any types
00:40:40.280 --> 00:40:43.120
of events that Cal Fire may
be fighting along with our
00:40:43.120 --> 00:40:47.330
operation, we leveraged the
VA rep process through the EOC
00:40:47.330 --> 00:40:49.230
to coordinate our efforts.
00:40:49.230 --> 00:40:53.370
And we're sure to steer
clear of that airspace
00:40:53.370 --> 00:40:54.453
that's owned by you.
00:40:55.770 --> 00:40:57.860
I appreciate that, just
taking one step further
00:40:57.860 --> 00:41:02.068
with doubling the air fleet and
many of those being the same
00:41:02.068 --> 00:41:04.651
helicopters that would be used
00:41:04.651 --> 00:41:06.780
for highway needed firefighting,
00:41:06.780 --> 00:41:09.170
has there been any thought
process on how you would
00:41:09.170 --> 00:41:12.120
coordinate the fact that now
they're under exclusive use
00:41:12.120 --> 00:41:15.463
for your needs and how
that might be prioritized?
00:41:17.290 --> 00:41:19.670
Mark, let me-
Great question.
00:41:19.670 --> 00:41:20.970
Go ahead, Michael, I'm sorry.
00:41:20.970 --> 00:41:24.844
So, these Lucas
contracts are really designed
00:41:24.844 --> 00:41:28.023
should we get them
into theory of operation.
00:41:29.270 --> 00:41:30.103
Again,
00:41:32.228 --> 00:41:33.460
there'll be times when we will
00:41:33.460 --> 00:41:36.690
not need that type of coverage.
00:41:36.690 --> 00:41:41.690
And as you know, our
assets are available to all
00:41:42.360 --> 00:41:45.280
about public safety partners
to facilitate public safety
00:41:45.280 --> 00:41:47.180
in general, I mean period.
00:41:47.180 --> 00:41:50.933
So, I would not speak to
a contractor being a means
00:41:50.933 --> 00:41:54.417
that is inhibiting resources
that are needed elsewhere
00:41:54.417 --> 00:41:56.400
at a higher priority.
00:41:56.400 --> 00:41:58.680
We will work through those
things like we did last year
00:41:58.680 --> 00:41:59.867
actually to ensure that
we have the resources
00:41:59.867 --> 00:42:02.513
available to all of our
public safety partners.
00:42:03.840 --> 00:42:05.420
Great,
thank you very much.
00:42:05.420 --> 00:42:06.870
Thank you for the question.
00:42:08.272 --> 00:42:09.105
[President Batjer]
Commissioner Shiroma,
00:42:09.105 --> 00:42:10.710
I think you had a question.
00:42:10.710 --> 00:42:11.810
Yes, thank you.
00:42:11.810 --> 00:42:13.380
Just one more question on this slide.
00:42:13.380 --> 00:42:17.098
I may have one or two more
later, maybe more for this slide.
00:42:17.098 --> 00:42:17.931
Okay.
00:42:18.790 --> 00:42:23.790
Customers on the groundwater
pumps on the water wells,
00:42:25.017 --> 00:42:29.053
I've noted to council
and we were on a well.
00:42:29.990 --> 00:42:33.620
So, Michael and your team,
what are you doing for, I mean,
00:42:33.620 --> 00:42:36.570
you cover a vast territory.
00:42:36.570 --> 00:42:39.873
42 counties of the 47 high flyer strip.
00:42:41.354 --> 00:42:42.454
What specifically are you doing
00:42:42.454 --> 00:42:46.121
for the customers who
are on their own wells
00:42:47.080 --> 00:42:50.683
that require electricity
to pump drinking water?
00:42:52.170 --> 00:42:53.490
Yeah, thank you
for the question.
00:42:53.490 --> 00:42:55.910
Allow me to begin with an answer
00:42:55.910 --> 00:42:57.940
and I'll let Laurie go into the details.
00:42:57.940 --> 00:43:00.644
So, we have also
identified probably wells
00:43:00.644 --> 00:43:02.797
as an essential service.
00:43:02.797 --> 00:43:05.180
And so we have reached
out all the same way
00:43:05.180 --> 00:43:08.040
with the food banks in terms of thinking
00:43:08.040 --> 00:43:10.050
about preparedness and resiliency.
00:43:10.050 --> 00:43:13.000
And then offering our programs
in terms of them being able
00:43:13.000 --> 00:43:17.730
to gain access to the
Sub-generation Incentive Program.
00:43:17.730 --> 00:43:19.880
And I believe Laurie, you
can correct me if I'm wrong,
00:43:19.880 --> 00:43:24.880
but we have over 2,000 of
those requests already submitted.
00:43:27.130 --> 00:43:31.470
So, Laurie you wanna validate
that for me or correct me?
00:43:31.470 --> 00:43:34.043
Thanks Michael,
you're absolutely right.
00:43:35.310 --> 00:43:37.600
Commissioner, we've been
doing extensive outreach
00:43:37.600 --> 00:43:39.970
with those customers that
we know are on well water.
00:43:39.970 --> 00:43:43.295
We're encouraging
preparedness and resiliency
00:43:43.295 --> 00:43:47.470
across a number of options for them.
00:43:47.470 --> 00:43:51.020
To date we've got over
2,100 now SCHIP applications
00:43:51.020 --> 00:43:53.870
that we're processing
for customers with pumps.
00:43:53.870 --> 00:43:58.870
In addition to that, we are
providing a marketplace
00:43:58.880 --> 00:44:01.920
for them to look at what
appropriate backup generation
00:44:01.920 --> 00:44:05.530
might be for their
well in their location.
00:44:05.530 --> 00:44:09.970
And then at our CRC's we are
gonna be coordinating options
00:44:09.970 --> 00:44:12.590
for water availability for animals,
00:44:12.590 --> 00:44:14.873
agriculture and customers.
00:44:18.868 --> 00:44:20.580
[President Batjer] Thank you.
00:44:20.580 --> 00:44:22.320
Thank you for the question.
Okay.
00:44:22.320 --> 00:44:23.835
Michael I think you can-
Allow me to speak-
00:44:23.835 --> 00:44:26.910
[President Batjer] continue
on with your next slide.
00:44:26.910 --> 00:44:29.220
Okay, I will just say
one comment on this slide
00:44:29.220 --> 00:44:32.400
before we move on that's
really around the batteries.
00:44:32.400 --> 00:44:37.290
You talked about the 10,000 gap.
00:44:37.290 --> 00:44:41.380
That's why for all your
offerings, including hotel vouchers
00:44:41.380 --> 00:44:43.560
and other means the
show that we still take care
00:44:43.560 --> 00:44:45.250
of those customers with or without
00:44:45.250 --> 00:44:46.430
the gap with batteries.
00:44:46.430 --> 00:44:47.633
So, I want you to know that we're not
00:44:47.633 --> 00:44:49.710
just gonna rely on batteries to be
00:44:49.710 --> 00:44:51.480
the one means of being able to meet
00:44:51.480 --> 00:44:53.480
the expectations of our customers,
00:44:53.480 --> 00:44:54.690
our most vulnerable customers.
00:44:54.690 --> 00:44:57.970
We'll look for other
means to fulfill their needs,
00:44:57.970 --> 00:45:00.870
whatever gap we may
have with the technology
00:45:00.870 --> 00:45:03.170
or supply chain disruptions
00:45:03.170 --> 00:45:05.190
that we deal with on a regular basis.
00:45:05.190 --> 00:45:06.480
So, thank you for that.
00:45:06.480 --> 00:45:07.513
Next slide, please.
00:45:10.840 --> 00:45:14.610
Okay, so part of making
these a bit smarter
00:45:14.610 --> 00:45:17.240
for our customers require
us to work in concert
00:45:17.240 --> 00:45:20.453
with counties, tribal
governments and cities this year.
00:45:22.090 --> 00:45:26.780
PG&E leaders and officers
held PSPS listening sessions
00:45:26.780 --> 00:45:29.840
with local and tribal
governments to improve plans
00:45:29.840 --> 00:45:31.890
for coordination they made adjustments
00:45:31.890 --> 00:45:33.493
based on the feedback we heard.
00:45:34.700 --> 00:45:37.932
In March we established a
PSPS advisory committee,
00:45:37.932 --> 00:45:42.110
made up of county and
tribal representatives,
00:45:42.110 --> 00:45:43.453
along with leads of city,
00:45:44.320 --> 00:45:45.250
California cities
00:45:45.250 --> 00:45:47.500
and California State
Association of Counties.
00:45:48.910 --> 00:45:51.518
We presented a series of
wildfire safety working sessions
00:45:51.518 --> 00:45:55.181
to provide details on PSPS
program improvements,
00:45:55.181 --> 00:45:59.443
climatology studies, local
metric infrastructures and more.
00:46:00.710 --> 00:46:03.660
And our emergency operation center teams
00:46:03.660 --> 00:46:06.680
have been trained in Standard
Emergency Management System,
00:46:06.680 --> 00:46:10.240
SEMS, including me to
ensure that we all aligned
00:46:10.240 --> 00:46:13.010
with state, county, local agencies
00:46:13.010 --> 00:46:15.293
in both our response and communication.
00:46:18.070 --> 00:46:19.033
Next slide, please.
00:46:22.130 --> 00:46:24.410
And lastly, yet importantly,
00:46:24.410 --> 00:46:26.300
I wanna take a moment to address
00:46:26.300 --> 00:46:29.630
PG&E's planning with
regards to PSPS events
00:46:29.630 --> 00:46:32.063
and the impact of COVID-19 pandemic.
00:46:33.692 --> 00:46:37.080
As you said at the
beginning, we do PSPS events
00:46:37.080 --> 00:46:39.203
as a tool of last resort.
00:46:40.330 --> 00:46:41.800
Since the beginning of the pandemic,
00:46:41.800 --> 00:46:43.380
we have been focused on actions
00:46:43.380 --> 00:46:47.248
to ensure that the energy
grid remains safe and reliable.
00:46:47.248 --> 00:46:50.490
We have also adjusted
our PSPS planning efforts
00:46:50.490 --> 00:46:53.250
to take the appropriate
measures to ensure the health
00:46:53.250 --> 00:46:56.103
and safety of customers
in our workforce.
00:46:57.200 --> 00:47:00.150
These include adjusting our
plans for backup generation,
00:47:00.150 --> 00:47:03.300
provided more support
to health care providers,
00:47:03.300 --> 00:47:05.850
adjusting preparations for
community resource centers
00:47:05.850 --> 00:47:06.683
and more.
00:47:07.830 --> 00:47:09.570
We look forward to continued partnership
00:47:09.570 --> 00:47:11.396
with these communities we serve
00:47:11.396 --> 00:47:14.993
as we all adjust and respond
to these unique challenges.
00:47:16.290 --> 00:47:17.253
My last slide.
00:47:20.200 --> 00:47:22.290
Well, of course thank
you for your patience.
00:47:22.290 --> 00:47:24.030
Let me start with that.
00:47:24.030 --> 00:47:25.245
Thank you for the
patience that you've had
00:47:25.245 --> 00:47:26.858
with our organization.
00:47:26.858 --> 00:47:31.680
We have a lot of work
ahead of us, as already stated,
00:47:31.680 --> 00:47:34.950
and I see this as an ongoing
to continue to improve
00:47:34.950 --> 00:47:36.550
how we operate in this business.
00:47:37.540 --> 00:47:39.327
Our commitment to
improving public safety
00:47:39.327 --> 00:47:42.133
and further reducing
wildfire risk is unwavering.
00:47:42.990 --> 00:47:46.070
And we again appreciate
because our customers in the state,
00:47:46.070 --> 00:47:49.079
counties, cities, tribes and
our community partners,
00:47:49.079 --> 00:47:52.730
working together
with us on all solutions
00:47:52.730 --> 00:47:54.553
that can prevent major wildfires.
00:47:55.420 --> 00:47:58.707
Now, we're happy to
continue answering questions.
00:48:00.103 --> 00:48:00.936
Thank you Michael.
00:48:00.936 --> 00:48:05.000
I wanna step back if I may
to the slide before you finish,
00:48:05.000 --> 00:48:07.910
the 2020 PSPS readiness slide,
00:48:07.910 --> 00:48:11.070
working with county,
tribe or city governments.
00:48:11.070 --> 00:48:12.133
One more slide back.
00:48:13.140 --> 00:48:13.973
There you go.
00:48:15.360 --> 00:48:18.481
You know that last year
you had some real difficulties
00:48:18.481 --> 00:48:21.850
in terms of your
liaison and relationships
00:48:21.850 --> 00:48:23.850
and communications with the counties,
00:48:23.850 --> 00:48:26.690
the county emergency centers
00:48:26.690 --> 00:48:29.570
as well as just the
administration of the county.
00:48:29.570 --> 00:48:34.570
And we had pressed you to
establish formal relationships
00:48:34.660 --> 00:48:37.790
and liaisons with each of the counties.
00:48:37.790 --> 00:48:42.140
And you have 47 counties
in your service area,
00:48:42.140 --> 00:48:45.180
42 of which are in
higher threat districts.
00:48:45.180 --> 00:48:47.190
So, I know you've
had listening sessions,
00:48:47.190 --> 00:48:49.410
I know you've done workshops,
00:48:49.410 --> 00:48:50.840
however, can you be a little bit
00:48:50.840 --> 00:48:54.380
more specific about what
you've done to establish those
00:48:54.380 --> 00:48:56.840
relationships and how are
they going to work differently
00:48:56.840 --> 00:48:58.933
this fall than they did last?
00:49:00.470 --> 00:49:02.710
Thank you for your question
and thank you for being kind
00:49:02.710 --> 00:49:04.980
in describing our performance last year.
00:49:04.980 --> 00:49:08.470
It was awful in terms of how we engaged
00:49:08.470 --> 00:49:10.240
with the counties and the tribes.
00:49:10.240 --> 00:49:14.720
So, in fact, that became
my number one objective
00:49:14.720 --> 00:49:15.803
to close that gap.
00:49:16.850 --> 00:49:20.378
To ensure that this year, not
only are we communicating
00:49:20.378 --> 00:49:23.670
to these very important partners,
00:49:23.670 --> 00:49:25.690
but they're a part of our solution.
00:49:25.690 --> 00:49:29.260
But basically, nothing
happened in these communities
00:49:29.260 --> 00:49:33.430
without their engagement in every aspect
00:49:33.430 --> 00:49:37.774
from the look and feel
of what we give to them
00:49:37.774 --> 00:49:42.190
to even operational issues
around where should we install
00:49:42.190 --> 00:49:47.147
various devices to
facilitate a better resiliency
00:49:48.170 --> 00:49:49.780
for their communities.
00:49:49.780 --> 00:49:52.750
I personally met with the
representatives from Butte County
00:49:52.750 --> 00:49:57.750
and Eldorado County and
it just reaffirmed the need
00:49:58.010 --> 00:50:01.490
to have those special relationships.
00:50:01.490 --> 00:50:04.160
And I'll ask Aaron Johnson
to provide the details
00:50:04.160 --> 00:50:06.054
that you asked about because again,
00:50:06.054 --> 00:50:09.595
that was my highest
priority was to reestablish
00:50:09.595 --> 00:50:12.190
and maintain those very
important relationships.
00:50:12.190 --> 00:50:13.023
Aaron.
00:50:15.010 --> 00:50:15.843
Thank you Michael
00:50:15.843 --> 00:50:18.673
and thank you President
Batjer for the question.
00:50:20.809 --> 00:50:24.150
A key priority for us in
executing on this work was really
00:50:24.150 --> 00:50:26.690
increasing the resources
dedicated to this.
00:50:26.690 --> 00:50:29.748
So we established a clear relationship
00:50:29.748 --> 00:50:32.350
with our public safety specialists.
00:50:32.350 --> 00:50:35.200
That team has grown by 50%.
00:50:35.200 --> 00:50:38.160
So, there are now 28 representatives.
00:50:38.160 --> 00:50:42.290
So, they are generally
served one or two,
00:50:42.290 --> 00:50:44.480
in a few instances three county
00:50:44.480 --> 00:50:46.590
so that we have much stronger direct
00:50:46.590 --> 00:50:49.401
relationships with emergency management
00:50:49.401 --> 00:50:50.907
in each of the counties.
00:50:50.907 --> 00:50:55.290
But we also increased by about 40%
00:50:55.290 --> 00:50:57.773
our local public
affairs representatives,
00:50:59.100 --> 00:51:01.570
so that there is additional support
00:51:01.570 --> 00:51:06.570
for various cities as well
as government officials.
00:51:07.680 --> 00:51:11.130
And we are also about to be increasing
00:51:11.130 --> 00:51:14.410
our tribal engagement team,
00:51:14.410 --> 00:51:15.930
doubling the size of that team.
00:51:15.930 --> 00:51:20.440
And we've also identified
an additional eight individuals
00:51:20.440 --> 00:51:25.408
for that team who help us
with cultural assessments
00:51:25.408 --> 00:51:30.250
in our work to also be
able to support that team
00:51:30.250 --> 00:51:34.380
as they are generally
familiar with many of the tribes
00:51:34.380 --> 00:51:35.550
in our service territory.
00:51:35.550 --> 00:51:40.200
So, adding significant
resources and really establishing
00:51:40.200 --> 00:51:43.450
clarity around those
relationships has been a really
00:51:43.450 --> 00:51:46.993
important part of building
that relationship with them.
00:51:47.878 --> 00:51:48.711
Thank you.
Aaron, that sounds
00:51:48.711 --> 00:51:50.477
like a definite improvement
00:51:50.477 --> 00:51:52.440
from last year but I wanna
00:51:52.440 --> 00:51:54.160
be a little bit more specific.
00:51:54.160 --> 00:51:58.130
Some of the concerns that also we heard,
00:51:58.130 --> 00:52:01.120
I think Director Ghilarducci has heard
00:52:01.120 --> 00:52:02.850
as well as the Commission,
00:52:02.850 --> 00:52:06.570
that some of, when
you did have it, a contact,
00:52:06.570 --> 00:52:09.603
they were not operationally
sound and they were more
00:52:09.603 --> 00:52:12.737
of a public affairs
communications press person
00:52:12.737 --> 00:52:15.864
that they couldn't answer
and help the counties
00:52:15.864 --> 00:52:18.270
on operational questions.
00:52:18.270 --> 00:52:19.580
Questions about the system,
00:52:19.580 --> 00:52:23.180
how the system's
functioning, more specific.
00:52:23.180 --> 00:52:26.010
So, are your new reps that
you just, these new 28 reps
00:52:26.010 --> 00:52:29.570
that you just established,
are they people that are aware
00:52:29.570 --> 00:52:31.513
of operational issues?
00:52:33.390 --> 00:52:37.000
So Aaron, allow me
to start with the answer
00:52:37.000 --> 00:52:39.325
because that was also
a gap that I identified
00:52:39.325 --> 00:52:42.210
in my engagement as well.
00:52:42.210 --> 00:52:45.600
So, beyond what Aaron just mentioned,
00:52:45.600 --> 00:52:50.003
each of the counties that will
be engaged in the PSPS event
00:52:50.003 --> 00:52:55.003
will have not only an
operational individual
00:52:55.690 --> 00:52:58.570
that can understand the
grid in that community,
00:52:58.570 --> 00:53:03.570
but also a GIS individual
to help with the technology.
00:53:04.140 --> 00:53:09.140
And furthermore, I'm gonna
be assigning actual trucks,
00:53:09.166 --> 00:53:14.166
at least one construction
vehicle to facilitate
00:53:14.170 --> 00:53:16.940
real time engagement of
things that are happening
00:53:16.940 --> 00:53:19.850
beyond a central command scope.
00:53:19.850 --> 00:53:23.460
The intent here as you stated,
we are a large organization.
00:53:23.460 --> 00:53:25.330
47 counties.
00:53:25.330 --> 00:53:29.615
We cannot manage this event
effectively from San Francisco.
00:53:29.615 --> 00:53:34.615
So, our entire intent or
my intent was to push out
00:53:35.005 --> 00:53:37.760
the decision making
process as much as possible
00:53:37.760 --> 00:53:39.115
in an integrated way.
00:53:39.115 --> 00:53:42.420
And the only way that I can
do that is have operational
00:53:42.420 --> 00:53:47.420
people with the OES's in
these communities facilitating
00:53:50.030 --> 00:53:52.243
what I call real time
operation conversations
00:53:52.243 --> 00:53:55.740
and havin' that information
be passed up to the EOC
00:53:55.740 --> 00:53:58.343
for validation and then execution.
00:54:00.655 --> 00:54:02.822
[President Batjer] Okay.
00:54:04.530 --> 00:54:05.363
Director Ghilarducci,
00:54:05.363 --> 00:54:08.250
do you have any follow
up questions on that?
00:54:08.250 --> 00:54:10.050
Yeah, thanks Michael.
00:54:10.050 --> 00:54:12.326
I think that the devil's
in the details on this
00:54:12.326 --> 00:54:17.326
and I think I know the
direction you're going,
00:54:17.500 --> 00:54:18.653
I appreciate that.
00:54:19.510 --> 00:54:24.510
But I think there's still this,
the nuances is that actual
00:54:25.370 --> 00:54:30.370
ability to engage with
local officials, both leading
00:54:31.090 --> 00:54:36.090
up to a PSPS in the
preparation and planning phase.
00:54:36.380 --> 00:54:41.330
And then in the real time
during the PSPS with real time
00:54:41.330 --> 00:54:44.940
information that they can actually
00:54:46.170 --> 00:54:50.453
be able to express to the
community, their constituents,
00:54:51.340 --> 00:54:54.498
that public safety entities
can respond accordingly
00:54:54.498 --> 00:54:59.498
and I guess I didn't really
hear from that answer
00:54:59.580 --> 00:55:02.900
that the individuals Aaron talked about
00:55:02.900 --> 00:55:05.390
increasing the number,
that those individuals
00:55:05.390 --> 00:55:07.490
that are gonna be tied to the counties
00:55:09.210 --> 00:55:13.402
will have all the authority
and information and the ability
00:55:13.402 --> 00:55:17.110
to answer all of those
questions in real time and be able
00:55:17.110 --> 00:55:19.917
to actually proactively
provide information
00:55:19.917 --> 00:55:23.540
to those counties so
that no one is in a place
00:55:23.540 --> 00:55:26.796
where they're reacting
and waiting for information.
00:55:26.796 --> 00:55:28.520
Does that make sense?
00:55:28.520 --> 00:55:29.429
Yes, Sir, it does.
00:55:29.429 --> 00:55:32.780
And so that is our
intent and so the detail
00:55:32.780 --> 00:55:35.503
going forward and we'll
continue to work with your staff
00:55:35.503 --> 00:55:37.940
and the county to
ensure we close any gap
00:55:37.940 --> 00:55:40.610
that we have in that space.
00:55:40.610 --> 00:55:43.748
I do know that, for example
the portal that we have
00:55:43.748 --> 00:55:47.790
developed to facilitate
information sharing
00:55:47.790 --> 00:55:51.490
between various groups,
ELC to the various counties.
00:55:51.490 --> 00:55:54.100
We will continue to enhance
that based on feedback
00:55:54.100 --> 00:55:55.253
from our county and tribes to ensure
00:55:55.253 --> 00:55:56.830
that they have that information.
00:55:56.830 --> 00:56:01.530
But in terms of the protocol
of operating through a PSPS
00:56:01.530 --> 00:56:05.270
in prep doing it even
after we are still working
00:56:05.270 --> 00:56:07.200
through those details
and we'll continue to work
00:56:07.200 --> 00:56:08.700
with our partners to ensure
00:56:08.700 --> 00:56:11.730
we bring their insight into making sure.
00:56:11.730 --> 00:56:14.760
Because it is not
operationally sound or it doesn't,
00:56:14.760 --> 00:56:17.490
it's more a facade and
we can't have a facade.
00:56:17.490 --> 00:56:18.742
They have to be operational in a way
00:56:18.742 --> 00:56:22.830
that they would make decisions,
inform their stakeholders,
00:56:22.830 --> 00:56:27.084
their neighbors in essence
in a way that we can have
00:56:27.084 --> 00:56:30.180
that insight, not only
at the county level
00:56:30.180 --> 00:56:31.434
but all the way up to the ELC.
00:56:31.434 --> 00:56:35.300
So, I give you one example
when I was in El Dorado County,
00:56:35.300 --> 00:56:38.380
and this is where it is really
kinda hit home with me.
00:56:38.380 --> 00:56:40.230
I was shown a particular circuit
00:56:41.360 --> 00:56:44.190
that was part of the
PSPS that was actually
00:56:44.190 --> 00:56:46.250
in kind of an urban area serving
00:56:46.250 --> 00:56:48.290
at a kind of four lane highway,
00:56:48.290 --> 00:56:52.110
serving a grocery store
and I think a hardware store.
00:56:52.110 --> 00:56:55.520
And all it would've
taken was one switch,
00:56:55.520 --> 00:56:58.520
I would have had that
community up if you will,
00:56:58.520 --> 00:57:02.510
and with some of the main requirements
00:57:02.510 --> 00:57:03.630
to keep the community going,
00:57:03.630 --> 00:57:05.570
including the traffic signals
00:57:05.570 --> 00:57:08.890
that we couldn't see from San Francisco
00:57:08.890 --> 00:57:11.587
and furthermore there
was understanding of that
00:57:11.587 --> 00:57:13.350
at the local level but it was no mean
00:57:13.350 --> 00:57:15.050
if you have an operation
00:57:15.050 --> 00:57:16.920
of communication backed up to the ELC.
00:57:16.920 --> 00:57:19.550
So, Mark's willin' to
work in on that protocol
00:57:19.550 --> 00:57:20.970
for us right now and Mark,
00:57:20.970 --> 00:57:23.473
you wanna add anything
to that statement?
00:57:24.780 --> 00:57:26.410
My statement?
00:57:26.410 --> 00:57:31.230
Yeah, the only thing I
would cover or add Michael,
00:57:31.230 --> 00:57:36.230
is the fact that the
public safety specialists
00:57:36.380 --> 00:57:40.523
that will be county liaison
representatives during an event,
00:57:41.545 --> 00:57:43.630
the single point of contact,
00:57:43.630 --> 00:57:47.820
if you will between the
counties and PG&E as it relates
00:57:47.820 --> 00:57:50.400
to emergency management,
emergency response,
00:57:50.400 --> 00:57:54.130
when we're in event space,
they're the county liaisons,
00:57:54.130 --> 00:57:56.480
all of those employees
are trained up fully
00:57:56.480 --> 00:58:00.780
on SEMS and so we can
talk the common language
00:58:00.780 --> 00:58:02.640
and have a common operating picture
00:58:02.640 --> 00:58:05.230
and communicate effectively with respect
00:58:05.230 --> 00:58:08.797
to status of the event in terms
00:58:08.797 --> 00:58:12.483
that we can all understand
to align the response.
00:58:15.480 --> 00:58:17.599
So, just a quick,
I have a-
00:58:17.599 --> 00:58:21.250
Sorry Mary, just a
quick follow up if I could.
00:58:21.250 --> 00:58:23.279
So thanks, I appreciate that.
00:58:23.279 --> 00:58:25.720
I don't wanna belabor the issue
00:58:26.810 --> 00:58:29.900
and the SEMS training
personnel in the field
00:58:29.900 --> 00:58:33.950
and talk the talk and walk
the walk is really critical.
00:58:33.950 --> 00:58:37.113
But the public affairs folks or anybody
00:58:37.113 --> 00:58:40.163
that's actually
engaging with the locals,
00:58:41.330 --> 00:58:43.610
I'll just reiterate how
important this year
00:58:43.610 --> 00:58:47.270
that they're not gonna just
articulate a press release.
00:58:47.270 --> 00:58:49.107
They're gonna actually
have the information
00:58:49.107 --> 00:58:52.150
that's necessary to share in real time.
00:58:52.150 --> 00:58:52.983
So, I won't belabor the point.
00:58:52.983 --> 00:58:55.497
I think you know the issue
that we're concerned with
00:58:55.497 --> 00:58:56.913
and so I appreciate that.
00:58:58.210 --> 00:58:59.043
Thank you, Director.
Thanks, Mark.
00:58:59.043 --> 00:59:01.447
I do, Director
and we're clear
00:59:01.447 --> 00:59:02.957
and that's our intent.
00:59:04.330 --> 00:59:05.839
Okay, Mark, thanks.
00:59:05.839 --> 00:59:10.140
I have, you raised it out to
the distribution transmission.
00:59:10.140 --> 00:59:11.600
I have a question.
00:59:11.600 --> 00:59:14.420
I believe that most of your
de-energization actions
00:59:14.420 --> 00:59:18.860
have been to turn off
your distribution lines.
00:59:18.860 --> 00:59:21.350
What is your policy,
Michael, and protocol
00:59:21.350 --> 00:59:24.060
that de-energizing transmission lines,
00:59:24.060 --> 00:59:26.340
when you were trying to
avoid your infrastructure
00:59:26.340 --> 00:59:28.734
starting a fire in certain areas?
00:59:28.734 --> 00:59:30.310
And there was a certain problem
00:59:30.310 --> 00:59:32.593
with this in Humboldt County last year.
00:59:33.710 --> 00:59:34.940
Yeah, thank you
for the question.
00:59:34.940 --> 00:59:39.940
So, our low voltage transmission
lines present a challenge
00:59:41.020 --> 00:59:43.780
in terms of operating
into a high wind event
00:59:43.780 --> 00:59:46.687
that we experienced last year.
00:59:46.687 --> 00:59:50.640
So, in essence we did
de-energize 60 or 70
00:59:50.640 --> 00:59:54.180
community transmission
lines to mitigate that threat.
00:59:54.180 --> 00:59:57.740
In turn, de-energizing
substations that led
00:59:57.740 --> 01:00:01.100
to massive de-energization
of communities
01:00:02.110 --> 01:00:04.750
to mitigate that threat or that issue
01:00:05.920 --> 01:00:09.600
the backup generation was
really for that primary purpose,
01:00:09.600 --> 01:00:12.310
to identify those substations that were,
01:00:12.310 --> 01:00:17.310
who will high probability of
being impacted by PSPS events
01:00:18.384 --> 01:00:22.402
and have those substations
be if you will designed
01:00:22.402 --> 01:00:25.540
and fitted with backup
generation to in fact,
01:00:25.540 --> 01:00:27.720
take the place of the transmission line.
01:00:27.720 --> 01:00:29.670
So, I could de-energize
that line and still keep
01:00:29.670 --> 01:00:33.110
the substation energized.
01:00:33.110 --> 01:00:37.567
Furthermore, we also
repurposed some of our generation.
01:00:37.567 --> 01:00:40.674
So, in Humboldt County, for
example, our generation team
01:00:40.674 --> 01:00:44.250
and our transmission
team repurposed that plant
01:00:44.250 --> 01:00:47.280
so now it can be ours
and operate and serve
01:00:47.280 --> 01:00:49.877
that community without
transmission at all.
01:00:49.877 --> 01:00:53.380
Which by the way has
80,000 customer accounts.
01:00:53.380 --> 01:00:55.390
So, that was really the first order
01:00:55.390 --> 01:00:57.080
from an operational standpoint.
01:00:57.080 --> 01:00:59.157
I talked about the county
and how we engage
01:00:59.157 --> 01:01:02.357
with the county and the
director reemphasized
01:01:02.357 --> 01:01:03.547
that in his question.
01:01:03.547 --> 01:01:05.160
The was really the most important area
01:01:05.160 --> 01:01:06.470
from the standpoint of engagement,
01:01:06.470 --> 01:01:08.070
with the operational engagement.
01:01:10.440 --> 01:01:13.470
Addressing these transmission
lines and how they impacted
01:01:13.470 --> 01:01:16.650
these events and brought
these limits to a grand scale
01:01:16.650 --> 01:01:20.000
was the number one issue
for us on the operating side.
01:01:20.000 --> 01:01:22.520
Thus, the reason for the 458 megawatts
01:01:22.520 --> 01:01:25.170
of backup generation that
we have available to deploy.
01:01:25.170 --> 01:01:29.165
And we will have 62
substations ready to be able
01:01:29.165 --> 01:01:34.165
to be connected to these
generators within hours.
01:01:39.338 --> 01:01:40.980
[President Batjer] Well,
will the restoration times
01:01:40.980 --> 01:01:42.580
be longer for the transmission lines
01:01:42.580 --> 01:01:45.063
than that have been de-energized?
01:01:45.976 --> 01:01:49.841
Well, when I have the
backup generation in place,
01:01:49.841 --> 01:01:51.880
it goes through the same protocol
01:01:51.880 --> 01:01:53.810
as we do with all of our lines.
01:01:53.810 --> 01:01:56.637
Once the mines, once
the wind dissipates,
01:01:56.637 --> 01:02:00.910
we'll launch our helicopters
and they are in our fixed wing
01:02:00.910 --> 01:02:03.700
aircraft which will now
help infrared technology
01:02:03.700 --> 01:02:06.068
that we can fly at night
and they patrol those lines
01:02:06.068 --> 01:02:07.314
making sure that there's no trees
01:02:07.314 --> 01:02:08.790
that's fallen into those lines.
01:02:08.790 --> 01:02:12.450
Then once that patrol is
complete, we will energize
01:02:12.450 --> 01:02:16.160
those lines and they fall
within that 12 hour daylight.
01:02:16.160 --> 01:02:18.630
Our goal that we
have, that includes both
01:02:18.630 --> 01:02:20.787
transmission and distribution.
01:02:23.816 --> 01:02:25.388
[President Batjer] Okay,
there's some big concerns there.
01:02:25.388 --> 01:02:29.020
And the substations, the 52 substations,
01:02:29.020 --> 01:02:32.400
how did you prioritize where they are
01:02:34.256 --> 01:02:37.540
and which ones you
chose for the backup, then?
01:02:37.540 --> 01:02:39.600
Backup generation?
Yes, Ma'am.
01:02:39.600 --> 01:02:40.660
Yeah, thank you for the question.
01:02:40.660 --> 01:02:44.250
So we, this was all about
probability and we have
01:02:44.250 --> 01:02:46.262
a full season to look back on
01:02:46.262 --> 01:02:49.370
and to see where we had
these events happening
01:02:49.370 --> 01:02:52.277
and they've been served
by these transmission lines.
01:02:52.277 --> 01:02:57.277
And so we just have
these substations, if you will,
01:02:58.769 --> 01:03:02.137
in some cases, we have the
generation already there on site.
01:03:02.137 --> 01:03:04.080
In some cases, we have them in a place
01:03:04.080 --> 01:03:08.290
where they can be deployed within hours.
01:03:08.290 --> 01:03:09.556
In other words, they're stationed
01:03:09.556 --> 01:03:10.740
somewhere in Northern California
01:03:10.740 --> 01:03:13.700
to help facilitate any anomalies
01:03:13.700 --> 01:03:16.950
that may have occurred
that we didn't anticipate.
01:03:16.950 --> 01:03:21.433
And beyond just the 52,
we can actually serve any
01:03:22.314 --> 01:03:25.450
substations at any time.
01:03:25.450 --> 01:03:27.690
It just takes a little bit
longer because we'll have
01:03:27.690 --> 01:03:30.320
a switching order that's
already pre-planned.
01:03:30.320 --> 01:03:32.530
But so, to answer
your question directly,
01:03:32.530 --> 01:03:33.990
it was based on the probability
01:03:33.990 --> 01:03:35.547
of the substation being de-energized
01:03:35.547 --> 01:03:36.380
because of a PSPS event.
01:03:38.560 --> 01:03:40.134
Okay, thank you.
01:03:40.134 --> 01:03:43.008
That's helpful to have more specificity.
01:03:43.008 --> 01:03:43.841
I'm sure there's
01:03:43.841 --> 01:03:45.712
more questions
Yes, Ma'am.
01:03:45.712 --> 01:03:47.045
from the dais.
01:03:48.943 --> 01:03:51.850
Martha, do you have any question?
01:03:51.850 --> 01:03:53.410
Yes, thank you
President Batjer.
01:03:53.410 --> 01:03:56.257
Just in regards to
that follow up question,
01:03:56.257 --> 01:03:59.760
I'm really trying to understand
the role of the public
01:03:59.760 --> 01:04:02.170
safety specialists,
especially in those areas
01:04:02.170 --> 01:04:06.050
where they've lacked
that local presence.
01:04:06.050 --> 01:04:07.979
Of course, we talked
a lot about in the past
01:04:07.979 --> 01:04:10.960
and these discussions about Lake County.
01:04:10.960 --> 01:04:13.000
We received another
letter from the county,
01:04:13.000 --> 01:04:15.930
I think about a half
and a month ago now.
01:04:15.930 --> 01:04:20.930
And they seem to have
continued lack of communication
01:04:21.340 --> 01:04:25.313
with your local specialist
or anyone there.
01:04:26.650 --> 01:04:29.650
Really, the question they
had is what's the status
01:04:29.650 --> 01:04:32.430
of the backup generation
for their substations?
01:04:32.430 --> 01:04:35.500
I saw a subsequent
response from all of you
01:04:35.500 --> 01:04:40.270
but kind of continues
to be a lack of clarity
01:04:40.270 --> 01:04:42.180
of what the role is with the specialists
01:04:42.180 --> 01:04:44.630
and how much work they
are really doing with the local
01:04:44.630 --> 01:04:48.650
counties and emergency
preparedness agencies
01:04:48.650 --> 01:04:53.650
on who they can simply
call to know if there is a shift
01:04:54.760 --> 01:04:57.302
of where the need for
backup generation is,
01:04:57.302 --> 01:05:00.410
where if all the substations
will be provided backup
01:05:00.410 --> 01:05:04.050
generation just as one example.
01:05:04.050 --> 01:05:06.600
And I have a couple of their follow ups.
01:05:06.600 --> 01:05:08.250
So that's really the big one
01:05:08.250 --> 01:05:11.610
that I think we heard from the county.
01:05:11.610 --> 01:05:14.543
And I don't know if you have
a specific response there.
01:05:16.300 --> 01:05:17.760
First, thank you
for the question
01:05:17.760 --> 01:05:22.110
and I would ask Aaron to
speak about Lake County
01:05:22.110 --> 01:05:26.900
and then Martha we need
to, I would ask you to be more
01:05:26.900 --> 01:05:30.577
specific about the
public safety specialists
01:05:30.577 --> 01:05:33.190
and their roles if they
engage our counties.
01:05:33.190 --> 01:05:35.440
So, Aaron, you wanna
speak about Lake County?
01:05:36.375 --> 01:05:39.349
Thank you, Michael
and thank you Commissioner.
01:05:39.349 --> 01:05:44.349
With regard to Lake County,
we have had a series of ongoing
01:05:45.900 --> 01:05:48.817
dialogues, we've had six
meetings now with them
01:05:48.817 --> 01:05:51.000
over the last several months
01:05:51.000 --> 01:05:54.350
where we have been having
these various discussions,
01:05:54.350 --> 01:05:58.610
some with more the
staff in the counties talking
01:05:58.610 --> 01:06:01.094
about some of the specific micro grids.
01:06:01.094 --> 01:06:03.000
In our response to them,
01:06:03.000 --> 01:06:05.940
we did let them know that
we are planning to provide
01:06:05.940 --> 01:06:08.830
a substation enabled
temporary generation
01:06:08.830 --> 01:06:11.330
at all substations within the county,
01:06:11.330 --> 01:06:15.290
where there would be
a potential for impact.
01:06:15.290 --> 01:06:17.640
So, there is for example, one substation
01:06:17.640 --> 01:06:20.210
where it's just sort of a weigh station
01:06:20.210 --> 01:06:22.070
and we don't actually
serve customers off it.
01:06:22.070 --> 01:06:26.130
So that substation is not being
provided backup generation.
01:06:26.130 --> 01:06:29.360
So, we did provide that
clarity with them, myself
01:06:29.360 --> 01:06:31.690
and a couple of our other
subject matter experts
01:06:31.690 --> 01:06:34.500
will be presenting at
their resilience committee
01:06:34.500 --> 01:06:39.020
on 9/1 in a couple of
weeks here to provide further
01:06:39.020 --> 01:06:42.210
information for the county
as we continue to have
01:06:42.210 --> 01:06:45.753
an ongoing dialogue about
their concerns and questions.
01:06:47.620 --> 01:06:48.453
Thank you.
01:06:48.453 --> 01:06:50.870
And just in regards to the
public safety specialists,
01:06:50.870 --> 01:06:55.870
do they all, are they the group tasked
01:06:55.930 --> 01:06:58.450
or the individuals tasked
with knowing what all the local
01:06:58.450 --> 01:07:00.100
critical facilities are?
01:07:00.100 --> 01:07:02.770
You mentioned kind
of a territory wide effort
01:07:02.770 --> 01:07:06.630
with hospitals but who's
in charge of other critical
01:07:06.630 --> 01:07:11.270
facilities, water, telco, food banks
01:07:11.270 --> 01:07:12.970
as Commissioner Shiroma said?
01:07:14.156 --> 01:07:15.060
Thank you for the question.
01:07:15.060 --> 01:07:18.889
Mark, do you wanna talk
more specifically about this?
01:07:18.889 --> 01:07:22.020
The assessors and their roles?
01:07:22.020 --> 01:07:26.540
Yeah, thank you Michael
and thanks for the question
01:07:27.380 --> 01:07:29.250
Commissioner Guzman Aceves.
01:07:29.250 --> 01:07:32.910
So, with respect to the public
safety's specialized areas
01:07:32.910 --> 01:07:36.070
of responsibility, their
primary responsibility
01:07:36.070 --> 01:07:39.610
is the point of contact
for emergency response
01:07:39.610 --> 01:07:43.760
and being that single point of contact
01:07:43.760 --> 01:07:46.740
for any type of hazard,
not just the public safety
01:07:46.740 --> 01:07:50.371
power shut offs but also active fires,
01:07:50.371 --> 01:07:54.050
any earthquakes, any storm activity,
01:07:54.050 --> 01:07:57.730
that's really the job scope
to be that point person
01:07:57.730 --> 01:08:01.700
and then when we're in
actual event management
01:08:01.700 --> 01:08:05.730
or incident management,
they are the county liaison
01:08:05.730 --> 01:08:08.470
or agency rep representing PG&E.
01:08:08.470 --> 01:08:12.440
With respect to understanding
all of the work that goes on
01:08:12.440 --> 01:08:14.770
within a county and
understanding where all their critical
01:08:14.770 --> 01:08:16.967
sites are within the county,
01:08:16.967 --> 01:08:21.130
that's a group effort
from our customer team
01:08:21.130 --> 01:08:23.397
and our local public affairs team.
01:08:23.397 --> 01:08:26.160
But the voice to the counties should be
01:08:26.160 --> 01:08:28.690
the public safety specialist.
01:08:28.690 --> 01:08:29.860
And if we've got some gaps there,
01:08:29.860 --> 01:08:31.643
we'll be happy to follow up.
01:08:33.100 --> 01:08:34.420
I would also add to that,
01:08:34.420 --> 01:08:37.769
we do have maps to all
critical facilities by county.
01:08:37.769 --> 01:08:42.764
So, it's not just one
sector of critical customers.
01:08:42.764 --> 01:08:45.597
It's all critical customers
in Floyd County
01:08:45.597 --> 01:08:48.370
and that map will be continually updated
01:08:48.370 --> 01:08:51.819
to reflect the most latest information.
01:08:51.819 --> 01:08:53.280
[President Batjer]
Michael, will those maps
01:08:53.280 --> 01:08:56.293
also include COVID-19 testing sites?
01:08:57.370 --> 01:09:00.970
We're very concerned about
making sure that testing sites
01:09:00.970 --> 01:09:03.153
are still up and functioning.
01:09:04.660 --> 01:09:07.945
Absolutely, and so we,
and we consider those
01:09:07.945 --> 01:09:12.380
part of our pandemic
critical infrastructure
01:09:12.380 --> 01:09:17.380
and we defined pandemic
in terms of the testing sites
01:09:19.030 --> 01:09:23.283
where there's a need for electricity,
01:09:25.510 --> 01:09:27.930
as well as the temporary hospitals,
01:09:27.930 --> 01:09:29.860
the other medical facilities,
01:09:29.860 --> 01:09:31.960
the temporary lodging and whatnot,
01:09:31.960 --> 01:09:32.793
what I mentioned earlier.
01:09:32.793 --> 01:09:35.280
That's kind of a total portfolio of what
01:09:35.280 --> 01:09:39.270
I call these barriers,
important facilities
01:09:39.270 --> 01:09:41.930
to doing a piece that needs
01:09:41.930 --> 01:09:44.460
to be energized during a PSPS event.
01:09:44.460 --> 01:09:46.332
But with that I'll ask Laurie
01:09:46.332 --> 01:09:48.623
if you wanna add
anymore insight to that.
01:09:51.980 --> 01:09:52.968
Thanks, Michael.
01:09:52.968 --> 01:09:56.830
We've added all of the
critical sites and the pandemic
01:09:56.830 --> 01:10:01.830
COVID sites into the
agency and county portals.
01:10:02.780 --> 01:10:06.100
So, those will all be available
and we will be tracking them
01:10:06.100 --> 01:10:08.890
as well as the public safety specialists
01:10:08.890 --> 01:10:10.553
in coordination with the county.
01:10:12.367 --> 01:10:14.310
And I would ask that,
01:10:14.310 --> 01:10:15.486
I'm sorry.
Go ahead, go ahead.
01:10:15.486 --> 01:10:17.095
(indistinct)
01:10:17.095 --> 01:10:19.920
I was gonna say that
back to being nimble
01:10:19.920 --> 01:10:22.640
and havin' operational
boots on the ground
01:10:22.640 --> 01:10:24.170
in those particular counties,
01:10:24.170 --> 01:10:28.520
there was a gap that we
did not cover in our plan,
01:10:28.520 --> 01:10:29.670
that gap is gonna be closed
01:10:29.670 --> 01:10:30.990
just by the one phone call
01:10:30.990 --> 01:10:33.390
to the local counties, the OUC,
01:10:33.390 --> 01:10:35.870
and then we're there and
we can deploy whatever
01:10:35.870 --> 01:10:38.377
is necessary to close that gap
01:10:38.377 --> 01:10:40.638
and that is the operational
part of this is that,
01:10:40.638 --> 01:10:43.680
we have to, you can plan to a degree,
01:10:43.680 --> 01:10:46.020
but I just know from my own experience
01:10:46.020 --> 01:10:46.853
that there has to be a need
01:10:46.853 --> 01:10:49.020
to be able to be nimble
enough to address
01:10:49.020 --> 01:10:52.497
these emerging issues that
we think speaks to our plan.
01:10:53.726 --> 01:10:56.410
Okay, that's helpful
and Michael I see you're,
01:10:56.410 --> 01:10:57.420
oh, I'm sorry.
01:10:57.420 --> 01:10:58.510
Go ahead, Commissioner Shiroma.
01:10:58.510 --> 01:11:01.740
President Batjer, I
was just going to add,
01:11:01.740 --> 01:11:03.287
we are tracking the testing sites
01:11:03.287 --> 01:11:05.905
but we're also working
directly with customers
01:11:05.905 --> 01:11:08.550
to identify facilities directly involved
01:11:08.550 --> 01:11:10.980
in this test kit production,
01:11:10.980 --> 01:11:13.330
treatment development
and vaccine development.
01:11:13.330 --> 01:11:15.890
So we've expanded
beyond just the test site.
01:11:15.890 --> 01:11:18.560
So we can be in support
of those customers
01:11:19.640 --> 01:11:24.640
that are helping to stem this issue.
01:11:25.780 --> 01:11:27.410
And so that we can be
in support and ensure
01:11:27.410 --> 01:11:28.497
that they're energized and they have
01:11:28.497 --> 01:11:30.790
the support that they need.
01:11:30.790 --> 01:11:31.623
[President Batjer] Okay.
01:11:31.623 --> 01:11:32.456
Thank you
01:11:32.456 --> 01:11:33.669
for that clarification.
Okay.
01:11:33.669 --> 01:11:36.760
President Batjer, I do
really have two questions,
01:11:36.760 --> 01:11:40.660
but I'm gonna just lead
to Director Porter first.
01:11:40.660 --> 01:11:41.493
Okay.
Chief Porter.
01:11:41.493 --> 01:11:42.983
[President Batjer]
Chief Porter?
01:11:44.850 --> 01:11:47.160
I'm sorry, I can't
see Chief Porter so...
01:11:48.010 --> 01:11:49.013
Yeah, go ahead.
I'm unmuted now.
01:11:49.013 --> 01:11:52.289
Thanks and thanks for the deferral.
01:11:52.289 --> 01:11:57.289
I do have a public safety
specialist kind of maybe more
01:11:58.011 --> 01:12:00.910
in the weeds question,
01:12:00.910 --> 01:12:03.870
but it comes with baggage from the past.
01:12:03.870 --> 01:12:07.190
I just wanna make sure
that we're on the same page.
01:12:07.190 --> 01:12:10.090
Several of your public
safety specialists,
01:12:10.090 --> 01:12:15.090
I believe have been hired from retirees
01:12:16.170 --> 01:12:18.593
out of both OES and Cal fire,
01:12:19.530 --> 01:12:22.800
or they have significant relationships
01:12:22.800 --> 01:12:26.152
with several of our employees
01:12:26.152 --> 01:12:30.500
in both organizations and maybe others.
01:12:30.500 --> 01:12:35.500
I wanna be sure that you
have worked diligently to ensure
01:12:36.370 --> 01:12:39.590
that they are not using
personal relationships
01:12:39.590 --> 01:12:42.861
and phone lists that
they brought with them
01:12:42.861 --> 01:12:47.861
from previous employment
to make contacts,
01:12:48.410 --> 01:12:53.410
to get answers and to
have conversations at a level
01:12:54.750 --> 01:12:59.390
that is inappropriate
under the circumstances
01:12:59.390 --> 01:13:01.743
that might be unfolding
at any one point.
01:13:03.350 --> 01:13:07.340
I wanna make sure that
they are all following a chain
01:13:07.340 --> 01:13:11.840
of command and a communications
plan that is appropriate
01:13:11.840 --> 01:13:15.173
to keep the counties in the loop to keep
01:13:15.173 --> 01:13:17.430
the state agencies in the loop
01:13:18.580 --> 01:13:20.598
because as you know, Michael,
01:13:20.598 --> 01:13:22.993
we've had conversations in the past.
01:13:23.830 --> 01:13:28.830
Sometimes you can get the
quick answer at the local level,
01:13:29.340 --> 01:13:31.990
but the rest of us don't
know what's going on
01:13:31.990 --> 01:13:36.990
in the broader emergency
management program area
01:13:37.020 --> 01:13:39.322
when those personal relationships
01:13:39.322 --> 01:13:43.900
are utilized outside of
the chain of command.
01:13:43.900 --> 01:13:47.730
Are you comfortable
that the 28 plus specialists
01:13:47.730 --> 01:13:52.245
and any other field
reps are going to follow
01:13:52.245 --> 01:13:56.633
a communication plan
and not go outside of that?
01:13:58.270 --> 01:14:01.843
Chief Porter thank you for
the question and absolutely.
01:14:01.843 --> 01:14:04.410
I will not ever forget our conversation
01:14:04.410 --> 01:14:06.020
on this mattered and naturally
01:14:06.020 --> 01:14:11.020
at the very next moment, the
communication or inappropriate
01:14:11.620 --> 01:14:14.620
or unauthorized communications ceased.
01:14:14.620 --> 01:14:17.650
And so, you're correct.
01:14:17.650 --> 01:14:20.100
The PSPS do have law enforcement
01:14:20.100 --> 01:14:22.460
and first responders background.
01:14:22.460 --> 01:14:24.848
Obviously that is a
germane to what we do
01:14:24.848 --> 01:14:26.140
and that brings that skillset
01:14:26.140 --> 01:14:27.660
so we can better serve our communities
01:14:27.660 --> 01:14:32.093
and also partner with you
and in the capitol of the ES.
01:14:33.330 --> 01:14:37.057
But with that said, that
is professional experience
01:14:39.040 --> 01:14:42.400
that we're leveraging, not
their personal relationships
01:14:42.400 --> 01:14:44.730
they carry with them
from the previous roles.
01:14:44.730 --> 01:14:49.730
So, respecting the chain of command,
01:14:50.410 --> 01:14:55.230
understanding the idea of
discipline and communication.
01:14:55.230 --> 01:15:00.230
Transparency is something
that we continue to reinforce,
01:15:00.820 --> 01:15:04.800
and by some chance there's
an action that goes outside
01:15:04.800 --> 01:15:07.363
that expectations, we
will address it immediately.
01:15:10.240 --> 01:15:13.450
Thank you for that response
and I believe that's the case
01:15:13.450 --> 01:15:15.480
we'll be monitoring as well.
01:15:15.480 --> 01:15:19.820
I just get difficult as you
know, to track our own
01:15:19.820 --> 01:15:23.307
conversations within large
departments like we are.
01:15:23.307 --> 01:15:24.840
So, thank you.
01:15:24.840 --> 01:15:25.930
Absolutely.
01:15:25.930 --> 01:15:28.593
I normally have a, I do a proclamation
01:15:28.593 --> 01:15:31.773
and they didn't wanna
know that it came from me
01:15:31.773 --> 01:15:36.580
and that there'll be
accountability associated
01:15:36.580 --> 01:15:40.350
with that online around
clear expectation.
01:15:40.350 --> 01:15:43.070
They will further validate
that their own means as well.
01:15:43.070 --> 01:15:47.833
So, understood and we'll
follow up, ensure that happens.
01:15:48.710 --> 01:15:50.000
Thank you.
01:15:50.000 --> 01:15:51.200
Yes, Sir.
01:15:51.200 --> 01:15:52.885
[President Batjer]
Thanks, Chief Porter.
01:15:52.885 --> 01:15:55.040
Commissioner Shiroma,
did you, I think you had,
01:15:55.040 --> 01:15:58.020
you deferred to the chief,
so do you have a question?
01:15:58.020 --> 01:16:00.377
Yes, thank you, thank
you, President Batjer.
01:16:00.377 --> 01:16:04.570
So, Michael, you're keenly
aware the decades of lack
01:16:04.570 --> 01:16:09.570
of trust between your
customers and PG&E.
01:16:09.761 --> 01:16:11.970
You alluded to getting
out of San Francisco,
01:16:11.970 --> 01:16:13.897
getting out of industry
and into the communities
01:16:13.897 --> 01:16:16.271
and that is so essential.
01:16:16.271 --> 01:16:19.200
My question has to do
with your listening sessions
01:16:19.200 --> 01:16:24.200
and did you meet with the
indigenous farm working community?
01:16:26.745 --> 01:16:29.880
They don't speak Spanish,
they don't speak English.
01:16:29.880 --> 01:16:32.523
They rely upon leadership.
01:16:33.440 --> 01:16:37.510
There's a tendency for that distrust,
01:16:37.510 --> 01:16:40.950
not only with you, with many.
01:16:40.950 --> 01:16:45.210
Also the long community,
similarly, that rely heavily upon
01:16:45.210 --> 01:16:48.720
leadership to convey information.
01:16:48.720 --> 01:16:51.170
And in meeting with these communities,
01:16:51.170 --> 01:16:54.113
which indicate whether
you met with them or not,
01:16:54.960 --> 01:16:58.594
give an example, maybe for
any of the listening sessions,
01:16:58.594 --> 01:17:00.010
any of the stakeholder meetings,
01:17:00.010 --> 01:17:04.918
give an example where somebody
said something that caused
01:17:04.918 --> 01:17:09.330
you all to make changes, what
would be an example of that?
01:17:09.330 --> 01:17:10.163
I just need one.
01:17:11.300 --> 01:17:13.540
Okay, thank you
for the question.
01:17:13.540 --> 01:17:16.270
So, I'll ask Aaron to
provide you details
01:17:16.270 --> 01:17:17.920
but I'll give you one personally.
01:17:20.090 --> 01:17:24.211
So, in Eldorado County, I
never listen to the session
01:17:24.211 --> 01:17:29.211
and Placerville and
city were there as well.
01:17:29.590 --> 01:17:34.590
And in that session, this idea
of around providing means
01:17:39.020 --> 01:17:44.020
for the OEC to provide
operational data information
01:17:46.850 --> 01:17:50.360
to the EOC and then act on
that data without going through
01:17:50.360 --> 01:17:53.423
the protocols we have at a system level,
01:17:55.660 --> 01:18:00.480
installing devices, that
was not part of our plan,
01:18:02.279 --> 01:18:03.250
in a different location
01:18:03.250 --> 01:18:06.610
because of their knowledge, that worked.
01:18:06.610 --> 01:18:09.340
So I trained with one way,
and then after that conversation,
01:18:09.340 --> 01:18:10.700
we changed those plans based
01:18:10.700 --> 01:18:12.913
on that information
or that conversation.
01:18:15.120 --> 01:18:17.550
So in terms of, I can speak
about tribal governments
01:18:17.550 --> 01:18:20.030
and then I'll let Aaron speak
about these other communities
01:18:20.030 --> 01:18:23.563
that are definitely
reporting to this entire effort.
01:18:24.690 --> 01:18:27.440
We treat tribal government
and counties the same.
01:18:27.440 --> 01:18:30.127
So they got the same engagement
with us as the counties did.
01:18:30.127 --> 01:18:31.667
There was no difference
in their engagement with us,
01:18:31.667 --> 01:18:33.953
but in terms of the other
communities you mentioned,
01:18:33.953 --> 01:18:36.183
I'll ask Aaron to
speak to that directly.
01:18:36.183 --> 01:18:39.383
Any other examples that
when we changed our plan
01:18:39.383 --> 01:18:41.193
based on what we heard?
01:18:44.140 --> 01:18:44.977
Yeah, so thanks Michael.
01:18:44.977 --> 01:18:47.697
Thank you for the
question, Commissioner.
01:18:47.697 --> 01:18:52.230
Another example I can
provide is in doing our outreach
01:18:52.230 --> 01:18:54.210
with the tribal communities,
01:18:54.210 --> 01:18:57.110
we held four different listening
sessions in Lake Humboldt,
01:18:57.110 --> 01:19:00.570
Mendocino and Sonoma
County with the tribe,
01:19:00.570 --> 01:19:02.400
private specific.
01:19:02.400 --> 01:19:06.097
We also organized the entire
emergency management session
01:19:06.097 --> 01:19:09.270
in Tuolumne County was
actually organized by the tribes
01:19:09.270 --> 01:19:14.190
down there in Tuolumne and
that was pretty special for us
01:19:14.190 --> 01:19:17.230
'cause generally that had
been organized by county
01:19:17.230 --> 01:19:19.550
emergency management
in conjunction with us.
01:19:19.550 --> 01:19:24.270
So that was a good increase
for us, a good development.
01:19:24.270 --> 01:19:26.630
That's something that we
were quite proud of working
01:19:26.630 --> 01:19:30.830
with the community
down there in Tuolumne.
01:19:30.830 --> 01:19:32.626
The example that I would
give you is in Humboldt.
01:19:32.626 --> 01:19:34.988
We have the Humboldt Bay power station
01:19:34.988 --> 01:19:38.203
now set up to operate an island.
01:19:39.170 --> 01:19:42.920
However, it cannot serve
the entirety of the county
01:19:42.920 --> 01:19:46.510
and so when we met with
the Humboldt tribes there,
01:19:46.510 --> 01:19:49.550
as we were developing
that plan, it became clear
01:19:49.550 --> 01:19:54.230
that there's a substation near
the Hoopa tribe called Hoopa
01:19:54.230 --> 01:19:58.410
that would not be able
to be served by that power
01:19:58.410 --> 01:20:02.130
station given the, some
of the fire risk for the lines
01:20:02.130 --> 01:20:05.370
that go out to that remote area.
01:20:05.370 --> 01:20:06.840
And so in working with them,
01:20:06.840 --> 01:20:08.400
that became one of the substations
01:20:08.400 --> 01:20:11.220
where we are staging a
generation in response
01:20:11.220 --> 01:20:12.959
to their concerns about not being served
01:20:12.959 --> 01:20:16.033
by that larger generation island.
01:20:17.310 --> 01:20:19.559
Mark and Michael, now,
I appreciate the report,
01:20:19.559 --> 01:20:24.010
the amplification of coordinates
with tribal communities.
01:20:24.010 --> 01:20:26.800
What I said was Hmong, H-M-O-N-G,
01:20:26.800 --> 01:20:31.800
which is a Southeast Asian
community and an indigenous
01:20:32.151 --> 01:20:37.151
such as Mixteco, also
Bajo, Yaki, Zacateco.
01:20:39.410 --> 01:20:43.767
There are a whole host
of indigenous languages
01:20:43.767 --> 01:20:46.610
that are not Spanish
and they are talking
01:20:46.610 --> 01:20:49.223
about the farm worker community.
01:20:51.100 --> 01:20:51.960
Yes, Laurie
01:20:51.960 --> 01:20:52.830
you wanna add to that?
Commissioner Shiroma-
01:20:52.830 --> 01:20:55.551
You wanna add-
I'd be happy to.
01:20:55.551 --> 01:20:58.250
Commissioner Shiroma, thank
you so much for the question.
01:20:58.250 --> 01:21:03.250
We are meeting the language requirements
01:21:03.630 --> 01:21:05.410
and going far beyond that.
01:21:05.410 --> 01:21:09.554
We've established
relationships with over 250
01:21:09.554 --> 01:21:12.670
community based organizations
01:21:12.670 --> 01:21:15.100
to provide in-language preparedness.
01:21:15.100 --> 01:21:18.680
And so we're really leveraging
our CBO network to provide
01:21:19.740 --> 01:21:24.250
languages that go beyond
our required languages,
01:21:24.250 --> 01:21:26.773
including indigenous languages.
01:21:27.740 --> 01:21:30.830
In addition, just this morning,
we conducted a media
01:21:30.830 --> 01:21:34.010
briefing with media
outlets that we're leveraging
01:21:34.010 --> 01:21:36.530
and all of the languages
01:21:36.530 --> 01:21:38.240
that you spoke of were represented.
01:21:38.240 --> 01:21:41.150
We had just a great turnout today
01:21:41.150 --> 01:21:45.500
and these media outlets are
going to be partnering with us
01:21:45.500 --> 01:21:50.500
to conduct multicultural
events and share information
01:21:50.710 --> 01:21:53.767
about preparedness for wildfire season
01:21:53.767 --> 01:21:56.670
and for emergency preparedness.
01:21:56.670 --> 01:22:01.330
We had 56 participants this
morning from 31 different media
01:22:01.330 --> 01:22:04.770
outlets covering all of the
languages that you indicated.
01:22:04.770 --> 01:22:07.550
So, we're leveraging those outlets,
01:22:07.550 --> 01:22:11.040
plus our CBO network to really
outreach to these customers
01:22:11.040 --> 01:22:14.750
and not just to share
information but to also gather
01:22:14.750 --> 01:22:16.950
information and bring
it back to incorporate
01:22:16.950 --> 01:22:19.910
into our programs and into
our continuous engagement
01:22:19.910 --> 01:22:21.773
with these communities and customers.
01:22:25.781 --> 01:22:26.614
[President Batjer] Okay.
01:22:26.614 --> 01:22:27.890
Okay, well that's important,
01:22:27.890 --> 01:22:32.890
and the theme here is
knowing who you need to talk to,
01:22:34.340 --> 01:22:37.163
who is the trusted person
within the communities
01:22:37.163 --> 01:22:40.560
to help with that communication?
01:22:40.560 --> 01:22:45.560
I mean, those are
essential efforts, so keep,
01:22:46.790 --> 01:22:50.270
don't stop doing the
stakeholder meetings
01:22:50.270 --> 01:22:55.270
and the listening sessions
and cast your efforts wider.
01:22:58.310 --> 01:22:59.388
Yes, Ma'am.
01:22:59.388 --> 01:23:00.540
You have my commitment.
01:23:00.540 --> 01:23:02.630
We will continue to do that.
01:23:02.630 --> 01:23:03.880
Thank you.
01:23:03.880 --> 01:23:05.066
Thank you.
01:23:05.066 --> 01:23:09.431
[President Batjer] Michael,
I have a, oh, go ahead Cliff.
01:23:09.431 --> 01:23:13.397
Commissioner Shiroma.
01:23:13.397 --> 01:23:16.927
I have a question about-
No, that's it.
01:23:16.927 --> 01:23:17.760
That's fine.
01:23:17.760 --> 01:23:19.060
I know we have some folks
01:23:19.060 --> 01:23:21.750
who are insisting we will likely hear
01:23:21.750 --> 01:23:26.750
from Melissa Kiznets who
spoke at our previous meeting.
01:23:28.930 --> 01:23:31.750
So, I will defer any further questions.
01:23:31.750 --> 01:23:34.505
I think Commissioner
Rechtschaffen had his hand up.
01:23:34.505 --> 01:23:35.413
[President Batjer] Yes.
01:23:36.420 --> 01:23:37.253
Thank you.
01:23:37.253 --> 01:23:39.650
I had a question about
community resource centers.
01:23:39.650 --> 01:23:44.650
I think it was you Laurie,
when you testified last fall
01:23:46.410 --> 01:23:51.410
after the 2019 shutoffs, you
said that PG&E was identifying
01:23:53.081 --> 01:23:54.660
community resources centers
01:23:54.660 --> 01:23:57.100
on the fly in the middle
of the actual event,
01:23:57.100 --> 01:24:00.400
which of course is a
very undesirable practice.
01:24:00.400 --> 01:24:05.400
So, my question is how many
of the ones that you planned for
01:24:06.320 --> 01:24:09.650
how many are already
up and running already?
01:24:09.650 --> 01:24:13.824
How many will be set up by September?
01:24:13.824 --> 01:24:14.657
So thank you for the question,
01:24:14.657 --> 01:24:17.960
before I ask Aaron to
provide you the details,
01:24:17.960 --> 01:24:21.203
I will let you know that locating CRCs
01:24:22.194 --> 01:24:24.600
was a collaborative effort.
01:24:24.600 --> 01:24:29.600
Our backups at local, so it's
been an ongoing engagement.
01:24:30.130 --> 01:24:35.060
So that those CRCs were, if
you will left it by our partners
01:24:35.060 --> 01:24:40.060
and I'll add that with
COVID-19, of course we all had to
01:24:42.162 --> 01:24:46.740
adjust our plans because
we a hardened plan
01:24:46.740 --> 01:24:50.070
that of course was our primary approach.
01:24:50.070 --> 01:24:53.660
With the COVID-19 pandemic
we moved to various other
01:24:53.660 --> 01:24:56.920
possible options which involves Michael,
01:24:56.920 --> 01:24:58.740
CRC's which again has been done
01:24:58.740 --> 01:25:01.290
in collaboration with our partners,
01:25:01.290 --> 01:25:03.110
as well as further advances as well
01:25:03.110 --> 01:25:06.530
to facilitate whatever
may happen this fall.
01:25:06.530 --> 01:25:10.040
But Aaron can speak
to the numbers directly,
01:25:10.040 --> 01:25:12.610
because they actually
have to track that weekly.
01:25:12.610 --> 01:25:16.570
Every week I track where
we are with those CRCs,
01:25:16.570 --> 01:25:20.050
both hardened and also
the flexible one as well.
01:25:20.050 --> 01:25:20.883
So, Aaron?
01:25:22.190 --> 01:25:24.143
Thanks for
the question, Michael.
01:25:25.710 --> 01:25:27.463
Thanks for the question, Commissioner.
01:25:28.350 --> 01:25:30.810
So, I think what I may want to emphasize
01:25:30.810 --> 01:25:33.640
what Michael spoke to
here, the plan is to have
01:25:33.640 --> 01:25:38.640
off the shelf at CRC
facilities ready to go this year
01:25:40.170 --> 01:25:42.870
and not be building
that plan on the fly.
01:25:42.870 --> 01:25:47.070
We obviously have to, and
to develop those in conjunction
01:25:47.070 --> 01:25:49.870
with county and tribal government,
as well as some specific
01:25:49.870 --> 01:25:52.010
cities have gotten involved as well.
01:25:52.010 --> 01:25:54.832
So we've developed that plan
01:25:54.832 --> 01:25:57.253
in consultation with all of those folks.
01:25:58.270 --> 01:26:01.090
Currently, obviously Michael
mentioned with COVID
01:26:01.090 --> 01:26:05.180
hanging over it, our plans
from the winter have shifted
01:26:05.180 --> 01:26:07.330
this year in terms of area of focus.
01:26:07.330 --> 01:26:12.330
So, we currently have 207
outdoor sites ready to go.
01:26:13.650 --> 01:26:16.463
We have 36 indoor sites.
01:26:17.330 --> 01:26:22.268
We have line of sight to
have 64 of those ready by 9/1.
01:26:22.268 --> 01:26:26.770
And we are, or rather
68, I should say with a goal
01:26:26.770 --> 01:26:28.218
of getting above 80.
01:26:28.218 --> 01:26:32.530
And I think we have
a decent shot at that.
01:26:32.530 --> 01:26:35.560
Some of the challenges
have been from COVID
01:26:35.560 --> 01:26:38.770
and getting those indoor
sites lined up and approved
01:26:38.770 --> 01:26:42.630
through county and local
government but things are moving
01:26:42.630 --> 01:26:45.950
again quite quickly, so we
expect to have both the indoor
01:26:45.950 --> 01:26:47.310
and the outdoor fleet.
01:26:47.310 --> 01:26:49.040
We've been surveying
counties and tribes,
01:26:49.040 --> 01:26:50.910
they're very focused
on the outdoor facilities
01:26:50.910 --> 01:26:53.380
as the likely way that we will execute
01:26:53.380 --> 01:26:56.080
this year given COVID concerns.
01:26:56.080 --> 01:26:59.320
For all those facilities
will provide generation
01:26:59.320 --> 01:27:02.840
along with a host of
services that we've vetted
01:27:02.840 --> 01:27:04.613
with the counties and tribes.
01:27:07.925 --> 01:27:10.110
[President Batjer]
Any follow up?
01:27:10.110 --> 01:27:11.210
Okay.
01:27:11.210 --> 01:27:12.740
I have no follow
ups, thank you.
01:27:12.740 --> 01:27:13.683
I do.
Okay.
01:27:14.678 --> 01:27:16.460
[President Batjer] Yes,
yeah, I'm sorry, Mark?
01:27:16.460 --> 01:27:20.323
Yeah, if I could just on
that one there, thanks for that.
01:27:21.680 --> 01:27:24.893
Are you guys in that effort,
making sure that those
01:27:24.893 --> 01:27:28.750
facilities in the COVID
environment will have
01:27:28.750 --> 01:27:31.400
the appropriate protective
measures put in place?
01:27:31.400 --> 01:27:34.710
If you can have congregating,
individuals congregating
01:27:36.352 --> 01:27:38.660
if they will be metered coming in,
01:27:38.660 --> 01:27:43.660
how those facilities will
be sanitized after each use,
01:27:45.010 --> 01:27:49.640
how we protect from a
social distancing standpoint.
01:27:49.640 --> 01:27:52.460
Making sure we're not providing food
01:27:52.460 --> 01:27:54.395
in an inappropriate way.
01:27:54.395 --> 01:27:57.803
Are all those protocols
being worked out for this year?
01:27:59.150 --> 01:28:00.507
Director, thank
you for the question,
01:28:00.507 --> 01:28:01.813
and the answer is yes.
01:28:03.080 --> 01:28:04.600
Everything you just mentioned in terms
01:28:04.600 --> 01:28:08.283
of temperature checks,
social distancing practices,
01:28:09.560 --> 01:28:13.940
disinfecting protocols, packing meals,
01:28:13.940 --> 01:28:18.380
just like they do on air airlines
now versus having a bowl
01:28:18.380 --> 01:28:20.770
or a place where you
can kind of congregate
01:28:20.770 --> 01:28:24.763
and pass the virus, all
those have been put in place.
01:28:26.017 --> 01:28:27.610
And Aaron, you wanna add more to that
01:28:27.610 --> 01:28:29.517
or does that cover the basics?
01:28:30.670 --> 01:28:32.560
The only thing
I would add Michael,
01:28:32.560 --> 01:28:36.244
thanks for the question
Director, would be that,
01:28:36.244 --> 01:28:39.060
we're looking at what we're
calling sort of a grab and go
01:28:39.060 --> 01:28:43.150
model where we'll have
snacks and kind of a small
01:28:43.150 --> 01:28:46.494
device charger with 20
cell phone charges in it,
01:28:46.494 --> 01:28:49.590
that would be available kind of modeled
01:28:49.590 --> 01:28:51.578
after some of the drive through testing,
01:28:51.578 --> 01:28:53.520
COVID testing facilities.
01:28:53.520 --> 01:28:57.300
So, we think, we hope that
we can meet the needs of many
01:28:57.300 --> 01:29:00.650
individuals that way,
where we really want to have
01:29:00.650 --> 01:29:03.420
the individuals that need
medical device charging
01:29:03.420 --> 01:29:07.010
would be the ones that we would expect
01:29:07.010 --> 01:29:08.640
to stay longer at these facilities.
01:29:08.640 --> 01:29:12.898
So, that's our general
execution mindset.
01:29:12.898 --> 01:29:15.410
And then obviously
coming into the events,
01:29:15.410 --> 01:29:17.920
we'll be working with
the counties and tribes
01:29:17.920 --> 01:29:21.230
and taking direction from
whatever protocols they have
01:29:21.230 --> 01:29:23.930
in place and following
those in all of our facilities.
01:29:27.180 --> 01:29:28.950
Thank you very much for that.
01:29:31.490 --> 01:29:34.170
I'm gonna ask one last
question and then we're gonna
01:29:34.170 --> 01:29:35.760
need to move to public comment.
01:29:35.760 --> 01:29:37.370
We're about 10 minutes over now,
01:29:37.370 --> 01:29:42.157
but the telecommunications
companies relayed
01:29:43.170 --> 01:29:46.580
to us last fall and again,
01:29:46.580 --> 01:29:49.480
during the winter that
their communications
01:29:49.480 --> 01:29:53.270
were not good with all
of you, that in some cases
01:29:53.270 --> 01:29:56.160
they weren't even notified
or pre-notified of any shutoff
01:29:56.160 --> 01:29:59.493
and they have their own
preparation that they have to do.
01:30:00.510 --> 01:30:03.200
So, I've been very
concerned about your lines
01:30:03.200 --> 01:30:06.170
of communications with
them with the companies
01:30:06.170 --> 01:30:08.156
that are in your service territory.
01:30:08.156 --> 01:30:10.890
I'd like to just hear a little
specificity in what you've
01:30:10.890 --> 01:30:14.028
been doing with the telcos
to make sure that they are part
01:30:14.028 --> 01:30:19.028
of your communications
and ongoing in terms
01:30:19.350 --> 01:30:23.330
of your pre preparation,
as well as in real time
01:30:23.330 --> 01:30:25.740
when you do call the PSPS.
01:30:25.740 --> 01:30:28.690
And then I'll have one followup
question on telcos as well.
01:30:30.210 --> 01:30:31.870
Thank you for the
question, President Batjer.
01:30:31.870 --> 01:30:35.567
So, we can tell the
telecommunications companies
01:30:35.567 --> 01:30:37.250
our public safety partners,
01:30:37.250 --> 01:30:42.250
and with that definition,
they will receive notifications
01:30:44.590 --> 01:30:48.210
three days in advance
of a community event
01:30:48.210 --> 01:30:51.150
to prepare them so they
can start making their plans
01:30:52.470 --> 01:30:54.483
to facilitate PSPS events.
01:30:55.410 --> 01:30:57.430
We've included them in all of our drills
01:30:57.430 --> 01:30:59.840
and they participate in
those drills to help work out
01:30:59.840 --> 01:31:02.160
those communication
challenges and make sure we have
01:31:02.160 --> 01:31:06.140
the right protocol to ensure
that they're able to provide
01:31:06.140 --> 01:31:10.570
their own backup generation
and get a sense of the timing
01:31:10.570 --> 01:31:13.754
and skill of the event again in advance
01:31:13.754 --> 01:31:17.830
of our normal protocols so
they can prepare properly.
01:31:17.830 --> 01:31:19.340
Laurie, you wanna add to
that because I know your team
01:31:19.340 --> 01:31:21.740
has been really engaged and ensure that
01:31:21.740 --> 01:31:25.940
we had those visitors
really kind of online
01:31:25.940 --> 01:31:29.063
and with roles and
responsibility clearly understood.
01:31:31.000 --> 01:31:31.833
Thanks, Michael.
01:31:31.833 --> 01:31:34.660
And I would only offer in addition,
01:31:34.660 --> 01:31:37.690
we've been working to
ensure they understand
01:31:37.690 --> 01:31:42.690
all of our ongoing work
related to substation backup
01:31:43.370 --> 01:31:47.580
generation temp generation,
where it will be energized,
01:31:47.580 --> 01:31:51.830
circuitry maps so that they
understand how their network
01:31:51.830 --> 01:31:54.070
traverses through our network.
01:31:54.070 --> 01:31:57.111
The other thing I would
add is that, two weeks ago
01:31:57.111 --> 01:32:02.111
we invited the telcos to join
us in our monthly AFN council.
01:32:02.710 --> 01:32:07.710
And they got to hear directly
from our external AFN council
01:32:08.460 --> 01:32:11.640
on the needs of those communities
01:32:11.640 --> 01:32:14.790
and those customers that
are represented by our AFN
01:32:14.790 --> 01:32:17.707
and Medical Baseline
and aging population.
01:32:17.707 --> 01:32:21.374
And they were very responsive,
they took the feedback
01:32:21.374 --> 01:32:24.450
and they were going
back to look at their circuitry
01:32:24.450 --> 01:32:28.710
and network and bandwidth
in support of the communities
01:32:28.710 --> 01:32:30.010
and customers that we serve.
01:32:30.010 --> 01:32:33.030
So, I think we're working
very well with them,
01:32:33.030 --> 01:32:34.670
we're working closely with them.
01:32:34.670 --> 01:32:38.480
And as Michael said, they
all have participated in the last
01:32:38.480 --> 01:32:43.480
three exercises as participants
or observers in the event.
01:32:44.700 --> 01:32:47.430
So, we have tight coordination
01:32:47.430 --> 01:32:49.520
and in the instant command structure,
01:32:49.520 --> 01:32:51.960
we have a dedicated
person who is working
01:32:51.960 --> 01:32:54.670
directly with those telecom providers
01:32:54.670 --> 01:32:55.873
and critical customers.
01:32:57.247 --> 01:33:00.990
That's very helpful
information to have.
01:33:00.990 --> 01:33:03.770
Just one final question
that has to do with it.
01:33:03.770 --> 01:33:05.410
As you know, and you
just mentioned Laurie,
01:33:05.410 --> 01:33:10.410
that the telecommunications
companies have usually
01:33:10.550 --> 01:33:14.910
in the PSPS wildfire areas,
they usually have a degraded
01:33:17.610 --> 01:33:22.610
and even in some cases,
not any service at all.
01:33:23.230 --> 01:33:26.230
But they have a low bandwidth version,
01:33:26.230 --> 01:33:27.870
or low bandwidth, sorry.
01:33:27.870 --> 01:33:30.810
So, when you are directing
people to your website
01:33:30.810 --> 01:33:33.590
as you did last year and
you will again this year
01:33:33.590 --> 01:33:37.010
to see maps and things
like that, is very difficult
01:33:37.010 --> 01:33:41.630
for folks that are on a cell
phone or some other type
01:33:41.630 --> 01:33:45.005
of device when there
you have low bandwidth
01:33:45.005 --> 01:33:50.005
because of the electrical
outages and cell tower outages.
01:33:51.460 --> 01:33:54.543
So, in your rework and we've
been keeping up to speed
01:33:54.543 --> 01:33:59.543
on your rework of your website
as well as your new portal.
01:34:01.330 --> 01:34:03.160
And I understand from
the California Department
01:34:03.160 --> 01:34:08.160
of Technology that you are,
you will have maps that will be
01:34:09.300 --> 01:34:14.260
usable in a situation where
you've got low bandwidth.
01:34:14.260 --> 01:34:16.590
Can you kinda speak
to that just a little bit
01:34:16.590 --> 01:34:18.340
so the public has an understanding?
01:34:19.630 --> 01:34:20.967
Yes, Ma'am, thank
you for the question.
01:34:20.967 --> 01:34:23.220
And what I'll do, I'll have
Laurie directly answer
01:34:23.220 --> 01:34:24.400
that question because you have
01:34:24.400 --> 01:34:25.810
been instrumental in this,
01:34:25.810 --> 01:34:30.330
all these enhancements
enables us to be still communicate
01:34:30.330 --> 01:34:34.310
with our customers
regardless of the bandwidth.
01:34:34.310 --> 01:34:36.780
So, Laurie, you wanna
speak to that directly?
01:34:36.780 --> 01:34:38.567
Sure, thanks,
Michael and president Batjer,
01:34:38.567 --> 01:34:40.050
thank you for the question.
01:34:40.050 --> 01:34:43.490
I'm happy that we get to speak
about this in a positive way
01:34:43.490 --> 01:34:46.250
and I really appreciate
the Commission's support
01:34:46.250 --> 01:34:51.250
and engagement as well
as the states CIO office,
01:34:52.598 --> 01:34:55.640
has been a tremendous
support and partner in helping us
01:34:55.640 --> 01:34:58.283
ensure we build the right
tool for our costumers.
01:34:59.450 --> 01:35:02.480
So as you indicated, we
have a new emergency website
01:35:02.480 --> 01:35:05.350
that has been stood
up, it is in the cloud
01:35:06.260 --> 01:35:08.620
and it has plenty of bandwidth.
01:35:08.620 --> 01:35:13.550
But we've also developed it to
accommodate lower bandwidth
01:35:13.550 --> 01:35:16.073
and serve smartphone
users during an event.
01:35:16.980 --> 01:35:21.060
It will, if a customer
has lower bandwidth,
01:35:21.060 --> 01:35:24.010
the new emergency website
is structured to deliver smaller
01:35:24.010 --> 01:35:27.458
amounts of data per page,
which will then allow customers
01:35:27.458 --> 01:35:30.410
to get the access that they need.
01:35:30.410 --> 01:35:34.220
In addition, if they're
unable to render up the map,
01:35:34.220 --> 01:35:38.870
they are able to do a text base
address lookup with no map,
01:35:38.870 --> 01:35:41.740
and that will again,
support lower bandwidth.
01:35:41.740 --> 01:35:45.380
So we're confident that
not only have we solved
01:35:45.380 --> 01:35:50.380
for the bandwidth that we
believe is necessary to continue
01:35:50.610 --> 01:35:53.510
to operate our website,
but we've made significant
01:35:53.510 --> 01:35:55.390
enhancements to the customer experience,
01:35:55.390 --> 01:35:59.530
including supporting those
customers that live in more rural
01:35:59.530 --> 01:36:02.380
areas that may have a
challenge with bandwidth
01:36:02.380 --> 01:36:07.343
as the cellular and wifi
providers become challenged.
01:36:09.120 --> 01:36:10.730
That's very, very helpful.
01:36:10.730 --> 01:36:15.730
I wanna thank your team,
Michael, Aaron and Mark and Laurie.
01:36:21.720 --> 01:36:24.150
This has been very helpful for us today.
01:36:24.150 --> 01:36:27.080
I'm going to move now to public comment.
01:36:27.080 --> 01:36:30.381
I just want to remind the
public that if you do wish
01:36:30.381 --> 01:36:35.381
to comment today,
please dial 800-857-1917
01:36:39.480 --> 01:36:44.473
and enter pass code
9899501 and then press *1.
01:36:47.480 --> 01:36:52.113
And as I said earlier, please
you'll be placed in a queue,
01:36:53.267 --> 01:36:57.150
the operator will take your
name and organization,
01:36:57.150 --> 01:37:01.040
and there will be a delay
probably after you press *1.
01:37:01.040 --> 01:37:06.040
So, please stay on the line
and each person who wants
01:37:06.570 --> 01:37:08.963
to comment today
will have three minutes.
01:37:10.990 --> 01:37:13.593
So operator, could
you please call the first,
01:37:14.470 --> 01:37:17.337
please open up the
lines to the first caller?
01:37:17.337 --> 01:37:19.770
The first
caller is Melissa Kisnets,
01:37:19.770 --> 01:37:21.333
your line is now open.
01:37:25.190 --> 01:37:27.224
Thank you,
can you hear me?
01:37:27.224 --> 01:37:30.080
[President Batjer] Yes
we can Melissa, thank you.
01:37:30.080 --> 01:37:33.159
Thank you, I
guess I'm predictable.
01:37:33.159 --> 01:37:37.500
I appreciate the call out earlier.
01:37:37.500 --> 01:37:39.680
I'm Melissa Kasnitz,
I'm the Legal Director
01:37:39.680 --> 01:37:41.720
at Center for Accessible Technology,
01:37:41.720 --> 01:37:44.450
which is an active party
in all of the de-energization
01:37:44.450 --> 01:37:46.283
proceedings before the Commission.
01:37:47.569 --> 01:37:51.400
I represent customers with
disabilities and medical needs.
01:37:51.400 --> 01:37:54.020
And so I'm of course
particularly interested
01:37:54.020 --> 01:37:58.700
in how PG&E is working to
do better for that population
01:37:58.700 --> 01:38:01.160
than they did in the past.
01:38:01.160 --> 01:38:04.557
And in particular, the slide
presentation in addressing
01:38:04.557 --> 01:38:09.080
customers with disabilities,
particularly slide seven
01:38:09.080 --> 01:38:13.960
and slide nine only called
out PG&E's efforts to do better
01:38:13.960 --> 01:38:16.840
with its Medical Baseline population.
01:38:16.840 --> 01:38:21.490
My first question is what PG&E
is doing to address the needs
01:38:21.490 --> 01:38:23.880
of customers that have
otherwise been identified
01:38:23.880 --> 01:38:27.220
as disabled as was required
by the phase two decision
01:38:27.220 --> 01:38:28.610
in this proceeding.
01:38:28.610 --> 01:38:33.610
And that includes numerous
ways that customers identified
01:38:34.300 --> 01:38:37.469
in PG&E's own database
as having a disability
01:38:37.469 --> 01:38:42.469
should be given
consideration in the situation
01:38:43.270 --> 01:38:45.050
of a power shut off.
01:38:45.050 --> 01:38:46.750
So that's my key question.
01:38:46.750 --> 01:38:49.300
I do have several other
questions and I'd appreciate
01:38:49.300 --> 01:38:51.973
whatever responses I can
get in the time available.
01:38:52.930 --> 01:38:56.633
My other questions concerning slide six,
01:38:57.860 --> 01:39:01.004
the slide references
customer notifications,
01:39:01.004 --> 01:39:02.750
but there's been no discussion
01:39:02.750 --> 01:39:05.330
about what the notifications will say.
01:39:05.330 --> 01:39:08.460
I know there was talk of
improving those notifications,
01:39:08.460 --> 01:39:11.440
but I personally as a PG&E
customer, received a number
01:39:11.440 --> 01:39:14.180
of texts last year around shutoffs,
01:39:14.180 --> 01:39:16.270
and they all said
exactly the same thing.
01:39:16.270 --> 01:39:18.700
There may be a power shutoff
01:39:18.700 --> 01:39:22.720
sometime in your area with
no further information on timing,
01:39:22.720 --> 01:39:25.093
duration, extent, anything of the sort.
01:39:27.670 --> 01:39:31.870
Going back to AFN customers
and particularly slide seven,
01:39:31.870 --> 01:39:33.990
I appreciate the work that PG&E
01:39:33.990 --> 01:39:36.480
is doing in partnership with CFILC.
01:39:36.480 --> 01:39:39.960
The CFILC itself is always
very careful to say that
01:39:39.960 --> 01:39:43.330
this program is a pilot and
it's reaches relatively small
01:39:43.330 --> 01:39:46.010
likely to serve several
hundreds of people.
01:39:46.010 --> 01:39:48.710
And so I'd like to get a better
sense of what's being done
01:39:48.710 --> 01:39:51.680
to support folks who will not
be able to receive services
01:39:51.680 --> 01:39:54.010
through the CFILC pilot.
01:39:54.010 --> 01:39:57.130
And also about people who
will need assistance with devices
01:39:57.130 --> 01:40:01.170
larger than small personal
electronics during an outage.
01:40:01.170 --> 01:40:05.285
Slide 15 suggests that those
people can get supported CRCs,
01:40:05.285 --> 01:40:07.873
but I'd like a better
understanding of that.
01:40:09.960 --> 01:40:14.620
And the presentation spoke
about dynamic battery program,
01:40:14.620 --> 01:40:18.820
getting batteries to
people during fire season
01:40:18.820 --> 01:40:21.750
and I'd like a better understanding
of how that will happen
01:40:21.750 --> 01:40:24.650
and batteries will be provided
and installed in a timely
01:40:24.650 --> 01:40:28.870
way especially in
consideration of the pandemic.
01:40:28.870 --> 01:40:31.420
And then my last
question, if we can get to it,
01:40:31.420 --> 01:40:34.520
focuses on the website on slide six.
01:40:34.520 --> 01:40:38.693
I very much appreciate PG&E
focus on emergency facilities.
01:40:39.616 --> 01:40:42.823
Hello, can you hear me?
01:40:46.426 --> 01:40:47.259
[President Batjer] Yeah.
01:40:47.259 --> 01:40:48.900
Melissa, that's the bell for,
01:40:48.900 --> 01:40:51.150
that you've hit your three minutes.
01:40:51.150 --> 01:40:53.450
Understand but if I
can get one last sentence,
01:40:53.450 --> 01:40:55.730
I'd like a better understanding
of how in language
01:40:55.730 --> 01:40:58.360
will be supported because
updates in language
01:40:58.360 --> 01:41:00.010
were a real problem last year.
01:41:00.010 --> 01:41:00.910
Thank you so much.
01:41:04.908 --> 01:41:08.630
May I respond,
Commissioner, President?
01:41:08.630 --> 01:41:10.562
Okay, thank you.
Yes of course, please.
01:41:10.562 --> 01:41:13.240
Thank you.
Please do, Michael.
01:41:13.240 --> 01:41:16.457
Thank you, so thank
you for the questions.
01:41:17.480 --> 01:41:21.490
Absolutely need to clarify
about these details you asked.
01:41:21.490 --> 01:41:25.670
Allow me to begin with question
one and I'm sure my team
01:41:25.670 --> 01:41:27.701
has captured all the
questions and I'll make sure that
01:41:27.701 --> 01:41:30.430
we answer them in the
order you gave it or not,
01:41:30.430 --> 01:41:35.430
I may have to ask for some
means of being able to have
01:41:36.350 --> 01:41:39.680
a means to get back to you
with the detailed answers later.
01:41:39.680 --> 01:41:42.507
In terms of our engagement
with our disabled
01:41:42.507 --> 01:41:47.507
and aging citizens beyond
the Medical Baseline customers,
01:41:47.600 --> 01:41:52.270
we have been again that
again, leveraging our relationship
01:41:52.270 --> 01:41:55.246
with the California Foundation
for Independent Living
01:41:55.246 --> 01:42:00.170
that basically provides
us the means to support
01:42:00.170 --> 01:42:02.520
that community as you stated
01:42:02.520 --> 01:42:05.780
beyond the Medical
Baseline customer population.
01:42:05.780 --> 01:42:08.540
And that really evolved
between this power
01:42:08.540 --> 01:42:11.383
and transportation
solutions for this community.
01:42:12.265 --> 01:42:15.070
And that means that we're able to ensure
01:42:15.070 --> 01:42:17.856
that we don't have any safety challenges
01:42:17.856 --> 01:42:22.840
for this vulnerable community.
01:42:22.840 --> 01:42:24.723
In terms of our notifications,
01:42:25.690 --> 01:42:28.083
we are having talks about timing.
01:42:29.040 --> 01:42:33.260
I mentioned three days
for public safety partners,
01:42:33.260 --> 01:42:35.200
for our community at large,
01:42:35.200 --> 01:42:37.800
we are moving to a two day notification.
01:42:37.800 --> 01:42:41.310
And in that notification it
speaks directly to the event
01:42:41.310 --> 01:42:43.267
itself in terms of the parcel
01:42:43.267 --> 01:42:46.370
from a kind of area we had both buffer
01:42:47.470 --> 01:42:52.350
areas that in some ways
did not align with the address.
01:42:52.350 --> 01:42:57.090
We now move to specific
parcel where we proceed
01:42:57.090 --> 01:42:59.160
a PSPS event happening.
01:42:59.160 --> 01:43:01.290
And then we have that
updated one day before the event
01:43:01.290 --> 01:43:05.150
and then of course, just
prior to the actual activation.
01:43:05.150 --> 01:43:10.150
It gives you the time frame
for the time we plan to initiate
01:43:10.970 --> 01:43:15.950
all the events and again the
location within a time frame
01:43:15.950 --> 01:43:16.783
starting with two days.
01:43:16.783 --> 01:43:20.620
And then of course, one day
we can call PSPS in the morning
01:43:20.620 --> 01:43:22.680
and then of course
the actual activation.
01:43:22.680 --> 01:43:24.613
And then we'll update
you during the event
01:43:24.613 --> 01:43:27.090
and then also of course when has given
01:43:27.090 --> 01:43:29.440
when they have started
the restoration process.
01:43:30.775 --> 01:43:33.161
I'll ask Laurie 'cause you
captured some of the questions
01:43:33.161 --> 01:43:37.050
that involve the batteries
and other parts of the question,
01:43:37.050 --> 01:43:39.253
could you weigh in on those?
01:43:40.720 --> 01:43:42.182
I would be happy
to and Melissa thank you
01:43:42.182 --> 01:43:43.297
so much for the questions
01:43:43.297 --> 01:43:45.503
and if we don't answer them completely,
01:43:46.934 --> 01:43:49.550
we would really like to
invite the opportunity to meet
01:43:49.550 --> 01:43:53.260
with you to review these
programs as not only a customer
01:43:53.260 --> 01:43:56.152
within PG&E but somebody who is
01:43:56.152 --> 01:43:59.156
supporting this community at large.
01:43:59.156 --> 01:44:02.970
So Michael, spoke to the notifications.
01:44:02.970 --> 01:44:05.850
We've also enhanced
the notifications to provide
01:44:05.850 --> 01:44:09.933
the notifications in 13 languages.
01:44:10.800 --> 01:44:14.630
We've recorded and that
will be on our website as well.
01:44:14.630 --> 01:44:17.980
We've also, as we rebuilt the
website, one of the challenges
01:44:17.980 --> 01:44:20.600
last year was simultaneous publishing.
01:44:20.600 --> 01:44:23.600
So, one of the challenges we
had was English was published
01:44:23.600 --> 01:44:26.700
first, then the languages
were coming online
01:44:27.987 --> 01:44:30.670
after English was posted.
01:44:30.670 --> 01:44:33.475
We've built the capability
to provide simultaneous
01:44:33.475 --> 01:44:36.950
publishing as we're providing updates.
01:44:36.950 --> 01:44:40.010
And then in addition to that,
we've been working with all
01:44:40.010 --> 01:44:43.640
of our agency partners to
ensure that the website obviously
01:44:43.640 --> 01:44:48.470
is ADA compliant and
accessible for all customers.
01:44:48.470 --> 01:44:51.440
We've also, we'll be
prerecording notifications
01:44:51.440 --> 01:44:54.513
in American Sign Language,
so those will be available.
01:44:55.550 --> 01:44:59.010
As it relates to the battery
program, our battery program
01:44:59.010 --> 01:45:04.010
right now is focused on really
leveraging our third parties
01:45:04.910 --> 01:45:09.510
to help us distribute to the
customers that have the highest
01:45:09.510 --> 01:45:11.050
need during an event.
01:45:11.050 --> 01:45:14.290
And we realize these events are dynamic.
01:45:14.290 --> 01:45:16.490
So we'd be happy to spend
a little bit more time with you
01:45:16.490 --> 01:45:19.150
and walk you through what
that program will look like.
01:45:19.150 --> 01:45:23.470
And then really as we look
at CFILC, the partnership
01:45:23.470 --> 01:45:26.520
with them is, we
don't consider it a pilot
01:45:26.520 --> 01:45:28.210
as we go into this year.
01:45:28.210 --> 01:45:30.700
We're really building a
longterm relationship with them.
01:45:30.700 --> 01:45:35.050
We have a number of the
CFILC regions that sit on
01:45:35.050 --> 01:45:37.650
our local PG&E advisory council.
01:45:37.650 --> 01:45:39.280
And we'll be bringing that information
01:45:39.280 --> 01:45:41.604
back up to the state council as well.
01:45:41.604 --> 01:45:45.780
So we're building
partnerships beyond CFILC,
01:45:45.780 --> 01:45:48.070
so that we can support the AFN community
01:45:48.070 --> 01:45:51.645
because we know that
community and customer support
01:45:51.645 --> 01:45:54.963
for this class of customers,
which is very broad,
01:45:54.963 --> 01:45:58.290
is unique to the customer's needs.
01:45:58.290 --> 01:46:01.100
And so we're trying to build
programs that will be flexible
01:46:01.100 --> 01:46:03.933
and responsive to those needs.
01:46:05.030 --> 01:46:08.150
But I think we got
most of your questions,
01:46:08.150 --> 01:46:11.090
but I would be happy to
follow up with my team.
01:46:11.090 --> 01:46:13.890
As I know you're part of
the council to go through the
01:46:13.890 --> 01:46:15.840
details of our programs.
01:46:15.840 --> 01:46:20.420
And certainly we would now
invite your feedback on ways
01:46:20.420 --> 01:46:23.883
that we can improve or expand
if we've missed something.
01:46:28.080 --> 01:46:29.603
[President Batjer]
Okay, Melissa.
01:46:32.340 --> 01:46:35.123
So, thank you Melissa for your call.
01:46:36.380 --> 01:46:38.480
Operator is there
anyone else on the line?
01:46:39.620 --> 01:46:42.330
Yes, the next
comment is from Joseph Mitchell,
01:46:42.330 --> 01:46:43.763
your line is now open.
01:46:44.860 --> 01:46:46.430
Hi, this
is Joseph Mitchell
01:46:46.430 --> 01:46:48.380
with Mussey Grade Road Alliance
01:46:48.380 --> 01:46:51.875
and we've been working with the CPUC
01:46:51.875 --> 01:46:56.875
on power line fire and
public safety shutoff issues
01:46:58.150 --> 01:47:01.460
for a number of years.
01:47:01.460 --> 01:47:06.460
We had a question regarding
emergency re-energization.
01:47:07.600 --> 01:47:10.980
During power shutoff
customers have reduced ability
01:47:10.980 --> 01:47:14.181
to learn about and report
emergency information
01:47:14.181 --> 01:47:16.633
and to conduct evacuations.
01:47:17.750 --> 01:47:21.890
Some news reports regarding
the 2019 Kincade Fire,
01:47:21.890 --> 01:47:24.730
detailed difficulty of
residents trying to evacuate
01:47:24.730 --> 01:47:26.720
during a power shutoff.
01:47:26.720 --> 01:47:29.960
Are there any plans to notify
customers or re-energize
01:47:29.960 --> 01:47:33.380
equipment if customers
in power shutoff areas
01:47:33.380 --> 01:47:36.110
are threatened by wildfires,
regardless of whether
01:47:36.110 --> 01:47:38.743
these fires are ignited
by utility equipment?
01:47:41.010 --> 01:47:42.660
Thank you for the
question, Mr. Mitchell.
01:47:42.660 --> 01:47:46.277
So, when there is an active wildfire,
01:47:46.277 --> 01:47:51.277
we fall under the complete
authority of Cal Fire
01:47:52.260 --> 01:47:55.490
and they direct our actions accordingly
01:47:55.490 --> 01:47:57.196
based on their leadership.
01:47:57.196 --> 01:48:00.790
It is important of course, this
was simply comes into play,
01:48:00.790 --> 01:48:04.650
that we do not have any,
if you will conflict in terms
01:48:04.650 --> 01:48:08.440
of the operating area
that Cal Fire personnel
01:48:08.440 --> 01:48:09.390
may be involved in.
01:48:09.390 --> 01:48:14.390
So, we stand ready to support
Cal Fire to enable evacuations
01:48:15.260 --> 01:48:17.493
if you can do so, we
energize the circuit
01:48:17.493 --> 01:48:19.723
or not based on their guidance.
01:48:23.230 --> 01:48:24.660
Thank you.
01:48:24.660 --> 01:48:25.493
Thank you.
01:48:27.089 --> 01:48:29.680
The next
comment is from Pete Wyody,
01:48:29.680 --> 01:48:30.973
your line is now open.
01:48:33.110 --> 01:48:34.180
Morning Commissioners
01:48:34.180 --> 01:48:36.660
and thank you for holding this space.
01:48:36.660 --> 01:48:39.630
My name is Pete Wyode,,
I'm with the Reclaim Our Power
01:48:39.630 --> 01:48:41.290
Utility Justice Campaign.
01:48:41.290 --> 01:48:43.470
You heard many of our voices over
01:48:43.470 --> 01:48:45.370
the course of the spring.
01:48:45.370 --> 01:48:50.370
We are a alliance of over
75 organizations representing
01:48:51.730 --> 01:48:54.730
tens of hundreds of
thousands of low income people,
01:48:54.730 --> 01:48:57.430
people from fire, survivor communities,
01:48:57.430 --> 01:49:02.430
people from indigenous and
people of color communities
01:49:03.310 --> 01:49:04.840
and immigrant
communities who are fighting
01:49:04.840 --> 01:49:06.590
for a transformation
of the energy system.
01:49:06.590 --> 01:49:10.850
And we certainly see
centralizing the defense of people's
01:49:10.850 --> 01:49:15.220
lives instead of the
value of corporate profits,
01:49:15.220 --> 01:49:18.700
as the way towards the safe
and reliable energy system.
01:49:18.700 --> 01:49:20.500
At that, I appreciate the time today.
01:49:20.500 --> 01:49:23.860
I just wanna point to some
things that we haven't heard
01:49:23.860 --> 01:49:28.750
from PG&E today and
recognizing that, one,
01:49:28.750 --> 01:49:32.060
that all of the material that
I've seen from the CPUC
01:49:32.060 --> 01:49:35.422
and others denotes
that PG&E is way behind
01:49:35.422 --> 01:49:40.310
on all of the efforts to
provide wildfire mitigation.
01:49:40.310 --> 01:49:45.310
And that is somewhere in
the area of 40 to 60% behind all
01:49:46.570 --> 01:49:50.430
the plans for anything from
vegetation management
01:49:50.430 --> 01:49:53.290
to PSPS response.
01:49:53.290 --> 01:49:56.767
And so I hope that that
is taken into account.
01:49:56.767 --> 01:49:59.560
Then obviously with the
representatives from PG&E
01:49:59.560 --> 01:50:01.280
have said today as
they're doing their job
01:50:01.280 --> 01:50:03.437
and obviously strive as they
may, but it sounds like we're
01:50:03.437 --> 01:50:06.373
way far behind in some specific areas.
01:50:07.660 --> 01:50:11.820
One being the mentioning
that we work a lot
01:50:11.820 --> 01:50:13.930
with the disability justice community.
01:50:13.930 --> 01:50:17.090
3,000 batteries that have
not been deployed yet,
01:50:17.090 --> 01:50:19.873
we'd love to hear why they
haven't been deployed yet.
01:50:21.560 --> 01:50:24.550
It's way, way
insufficient and I honestly
01:50:24.550 --> 01:50:25.880
would love to hear what the plans
01:50:25.880 --> 01:50:28.200
are to speed up that allocation
01:50:28.200 --> 01:50:31.350
and deployment of those resources.
01:50:31.350 --> 01:50:36.350
The tenant education,
we'd love to hear more about
01:50:37.080 --> 01:50:40.450
obviously it's nice to put up
a flyer every once in a while,
01:50:40.450 --> 01:50:42.597
but we're getting deeper into that.
01:50:42.597 --> 01:50:45.510
Are customers informed
how to use a generator safely?
01:50:45.510 --> 01:50:48.990
And then so the risk of
wildfires are not increased to that.
01:50:48.990 --> 01:50:52.300
Why are the batteries
and the open houses,
01:50:52.300 --> 01:50:56.990
were told to reference
already, that we haven't seen
01:50:56.990 --> 01:51:01.130
these advertised events
in fire survivor communities
01:51:01.130 --> 01:51:03.920
that we work with and
so I would love to hear,
01:51:03.920 --> 01:51:06.930
obviously the message is
not getting far enough out.
01:51:06.930 --> 01:51:11.720
It sounds like there's a
over reliance on CFILC,
01:51:11.720 --> 01:51:14.360
an organization that we've
worked closely with in the past
01:51:14.360 --> 01:51:18.340
and love to hear beyond that institution
01:51:18.340 --> 01:51:21.080
what are the other organizations
working with disability,
01:51:21.080 --> 01:51:25.530
justice communities that
folks that are connected to.
01:51:25.530 --> 01:51:27.790
And just further, I'd love to
hear from the Commission
01:51:27.790 --> 01:51:30.820
or from representatives of PG&E itself,
01:51:30.820 --> 01:51:35.190
how this all fits into
the passage of SB 350
01:51:35.190 --> 01:51:39.070
as the standing up of
Golden State energy.
01:51:39.070 --> 01:51:44.070
And at what point do you
all have a clear eye on,
01:51:44.370 --> 01:51:47.550
at what point the work
has been insufficient
01:51:47.550 --> 01:51:49.610
as it has been for decades
and hundreds of lives
01:51:49.610 --> 01:51:51.200
have been lost because of that.
01:51:51.200 --> 01:51:54.550
At what point does CPUC
recognize that this is not
01:51:54.550 --> 01:51:56.579
the entity that should be
running our energy system
01:51:56.579 --> 01:52:01.078
and presses the button to
transfer us to a different energy
01:52:01.078 --> 01:52:04.668
system and stand up Golden
State Energy and move us towards
01:52:04.668 --> 01:52:08.780
a democratic state, people centered
01:52:08.780 --> 01:52:11.310
not a profit centered energy system?
01:52:11.310 --> 01:52:14.215
So, I'd love to hear
specifics on that too.
01:52:14.215 --> 01:52:17.910
Thank you for your time.
01:52:17.910 --> 01:52:18.960
May I?
01:52:18.960 --> 01:52:21.724
[President Batjer] Yes,
Mr. Lewis, please go ahead.
01:52:21.724 --> 01:52:23.730
Thank you, President Batjer.
01:52:23.730 --> 01:52:28.543
So, first thank you for
the question Mr. Wyode.
01:52:29.616 --> 01:52:32.277
Let me begin by speaking
directly to our plans
01:52:32.277 --> 01:52:37.070
to build resiliency reliable state grid
01:52:37.070 --> 01:52:39.093
for the communities we serve.
01:52:40.080 --> 01:52:44.780
We have this year set pretty
aggressive goals in terms
01:52:44.780 --> 01:52:48.740
of system hardening and a
hand meditation management
01:52:48.740 --> 01:52:51.570
to address the gap that you mentioned.
01:52:51.570 --> 01:52:55.530
Of course, we have a walk
ahead of us and we will continue
01:52:55.530 --> 01:53:00.015
to with a sense of urgency,
pursue those outcomes in a way
01:53:00.015 --> 01:53:03.730
to facilitate a safer grid.
01:53:03.730 --> 01:53:08.730
We will continue to look for
ways to increase the number
01:53:09.160 --> 01:53:12.730
of miles in both of those
areas by different engineering
01:53:12.730 --> 01:53:17.666
standards, construction standards
and that work is underway.
01:53:17.666 --> 01:53:20.470
We can all know, you
all know that this is our,
01:53:20.470 --> 01:53:25.470
if you will, year two at this
and as I judge our progress
01:53:25.730 --> 01:53:29.570
at this point, while I
cannot speak to the past,
01:53:29.570 --> 01:53:31.460
I can speak directly to
what we are doing now
01:53:31.460 --> 01:53:34.390
and I will say that our
current efforts is definitely
01:53:35.450 --> 01:53:38.408
benchmarked with everything
that's happening in our industry
01:53:38.408 --> 01:53:41.070
all throughout the world, actually.
01:53:41.070 --> 01:53:43.650
So, but we have still work
to do and we will not stop
01:53:43.650 --> 01:53:45.740
until you get the work done.
01:53:45.740 --> 01:53:50.570
In terms of communication
and in terms of public safety
01:53:51.460 --> 01:53:54.250
which includes generation
safety, we do have a robust
01:53:54.250 --> 01:53:58.180
and a series of calendar that
we use to continually speak
01:53:58.180 --> 01:54:03.180
to the challenges of the safety
issues around our product.
01:54:03.970 --> 01:54:05.970
Electricity is very dangerous.
01:54:05.970 --> 01:54:09.390
No matter how you connect
with it and including backup
01:54:09.390 --> 01:54:12.910
generation, we will take
your input into consideration
01:54:12.910 --> 01:54:14.730
in terms of you still,
there's still that gap,
01:54:14.730 --> 01:54:18.750
if we can close in that
space, we'll get back with you
01:54:18.750 --> 01:54:19.890
and see how we can do that.
01:54:19.890 --> 01:54:24.560
We are not in any way
adverse to expanding
01:54:24.560 --> 01:54:27.566
our partnership to engage
the community, we need to get
01:54:27.566 --> 01:54:32.470
close to and should we
have, we will continue to work
01:54:32.470 --> 01:54:35.230
with the current organizations
because they have been
01:54:35.230 --> 01:54:39.170
effective in reaching
into these communities
01:54:39.170 --> 01:54:41.377
we're struggling, we have not.
01:54:41.377 --> 01:54:43.140
And so I'll stop there and ask Laurie,
01:54:43.140 --> 01:54:45.543
do you have anything to
add to what I've stated?
01:54:48.280 --> 01:54:50.407
No Michael, I think
you articulated that well
01:54:50.407 --> 01:54:53.780
and I would appreciate the opportunity
01:54:53.780 --> 01:54:57.350
for our team to meet with you
directly and walk you through
01:54:57.350 --> 01:55:01.630
in more detailed our
programs, get your feedback,
01:55:01.630 --> 01:55:05.993
get your insight and help
us determine if we're missing,
01:55:06.850 --> 01:55:08.810
or we have gaps in certain areas.
01:55:08.810 --> 01:55:10.833
But I think, I think Michael covered it.
01:55:12.110 --> 01:55:15.660
We are trying, we are
really working with all
01:55:15.660 --> 01:55:18.610
of our partners to
provide the best service
01:55:18.610 --> 01:55:21.380
at the right time for our customers,
01:55:21.380 --> 01:55:24.310
especially our vulnerable customers.
01:55:24.310 --> 01:55:27.140
But I would really welcome your feedback
01:55:27.140 --> 01:55:29.943
and engagement on this subject.
01:55:32.970 --> 01:55:35.900
President Batjer, can I
ask a followup question?
01:55:35.900 --> 01:55:37.910
Yes please, Martha.
01:55:37.910 --> 01:55:39.460
Thank you.
Go ahead.
01:55:39.460 --> 01:55:41.497
I think it would be
really helpful, Mitchell,
01:55:41.497 --> 01:55:44.830
if you could follow up with
a bit more of a work plan,
01:55:44.830 --> 01:55:47.710
perhaps using the same format of SDGE,
01:55:47.710 --> 01:55:52.483
on where you're
targeted and your part...
01:55:54.170 --> 01:55:57.780
On the issue of these
batteries and the investments
01:55:57.780 --> 01:56:02.290
of where you're targeting you
substance overarching goal
01:56:02.290 --> 01:56:06.330
3,000 but if you could
get more specific,
01:56:06.330 --> 01:56:08.090
you've mentioned a
couple of technologies
01:56:08.090 --> 01:56:09.740
that you plan on deploying
01:56:09.740 --> 01:56:14.247
and the SDGE just in
their high level presentation
01:56:18.590 --> 01:56:22.355
had geographical targets,
had technology targets
01:56:22.355 --> 01:56:25.650
and have sub-population targets.
01:56:25.650 --> 01:56:28.967
So you're hearing now from
the public that some of this
01:56:30.212 --> 01:56:34.320
should be in place now and
frankly, some of it is in place
01:56:34.320 --> 01:56:36.870
in other territories, these investments.
01:56:36.870 --> 01:56:40.219
So if you could give us a bit
more of a detailed work plan,
01:56:40.219 --> 01:56:43.284
you have a format you
could follow up on SDG&Es
01:56:43.284 --> 01:56:48.284
and a timeline that we can
actually see tracked progress.
01:56:50.010 --> 01:56:55.010
And secondly, I do want
a response to the question
01:56:55.110 --> 01:57:00.090
for those directed at us and
obviously performance on PSPS,
01:57:01.810 --> 01:57:06.300
both in terms of prevention,
collaboration with local
01:57:06.300 --> 01:57:09.929
governments and
communities and first responders
01:57:09.929 --> 01:57:14.150
and reconnecting energy, re-energizing,
01:57:14.150 --> 01:57:18.183
all of those performance
metrics are incorporated into our
01:57:18.183 --> 01:57:23.183
enforcement triggers and
eventually do lead into this
01:57:23.210 --> 01:57:26.490
broader question of
the Golden State Energy.
01:57:26.490 --> 01:57:29.970
So, I think this is
absolutely directly related
01:57:29.970 --> 01:57:34.887
to what we're tracking
and it will be a part
01:57:34.887 --> 01:57:38.633
of the construct that
was established at you.
01:57:39.522 --> 01:57:40.355
Thank you.
01:57:42.851 --> 01:57:44.160
Thank you, thank
you for the direction.
01:57:44.160 --> 01:57:49.160
I wanna just clarify were
at citations Commissioner,
01:57:49.570 --> 01:57:52.703
that you want a detailed
work plan regarding
01:57:53.770 --> 01:57:56.000
that battery deployment strategy.
01:57:56.000 --> 01:57:57.503
Did I capture that correctly?
01:57:58.890 --> 01:58:01.060
Yes, and particularly
with your medically
01:58:01.060 --> 01:58:02.363
vulnerable customers.
01:58:05.190 --> 01:58:06.023
Thank you.
01:58:11.480 --> 01:58:15.030
[President Batjer]
Thank you, Commissioner.
01:58:15.030 --> 01:58:17.846
I'm gonna turn to the next commenter.
01:58:17.846 --> 01:58:22.846
Operator, would you open
the line to the next caller?
01:58:25.310 --> 01:58:27.360
The next
caller is Will Abrams,
01:58:27.360 --> 01:58:28.883
your line is now open.
01:58:31.270 --> 01:58:33.720
Thank you very
much, I really appreciate
01:58:34.680 --> 01:58:37.070
the Commission holding
this important public hearing.
01:58:37.070 --> 01:58:40.310
And I particularly appreciate
PG&E stepping forward
01:58:40.310 --> 01:58:43.345
and providing this great information.
01:58:43.345 --> 01:58:47.320
I think Commissioner Guzman
Aceves, makes an important
01:58:47.320 --> 01:58:50.540
point in terms of a
schedule and work plan
01:58:50.540 --> 01:58:52.594
for PG&E moving forward.
01:58:52.594 --> 01:58:55.570
A lot of the discussion
today talks about
01:58:55.570 --> 01:58:57.974
what will be happening moving forward.
01:58:57.974 --> 01:59:00.560
And that seems like a great discussion
01:59:00.560 --> 01:59:03.174
for maybe a couple months ago.
01:59:03.174 --> 01:59:06.970
We're well into wildfire
season now and as a wildfire
01:59:06.970 --> 01:59:11.930
survivor who last year went
through six power shutoffs,
01:59:11.930 --> 01:59:14.220
I'm in the process of
preparing my family
01:59:14.220 --> 01:59:15.823
and my community for
what we're going to do
01:59:15.823 --> 01:59:18.480
in the case of a power shutoff.
01:59:18.480 --> 01:59:20.884
But I don't have information from PG&E
01:59:20.884 --> 01:59:22.769
about what they're going to do,
01:59:22.769 --> 01:59:25.760
about what the
municipalities are gonna do
01:59:25.760 --> 01:59:29.950
and what is my responsibility
as a father and a husband
01:59:29.950 --> 01:59:32.510
about what I need to take onboard.
01:59:32.510 --> 01:59:36.109
I don't know what is occurring
at the resource centers
01:59:36.109 --> 01:59:40.000
and when those will be put forward.
01:59:40.000 --> 01:59:42.733
I don't know where my
resource center will be located.
01:59:43.980 --> 01:59:47.490
Having that information
ahead of time before wildfire
01:59:47.490 --> 01:59:51.410
season is really important,
because we know communications
01:59:51.410 --> 01:59:55.980
are strained in the hours
leading up to power shutoffs.
01:59:55.980 --> 01:59:57.990
We don't know what those resources are.
01:59:57.990 --> 02:00:00.860
We don't know what the
COVID procedures are,
02:00:00.860 --> 02:00:02.469
so that we can be prepared,
02:00:02.469 --> 02:00:07.320
whether we'll need to be prepared
with those safety measures
02:00:07.320 --> 02:00:09.663
or those will be provided on site.
02:00:10.550 --> 02:00:12.210
Also, trying to understand how
02:00:12.210 --> 02:00:16.150
the communications from PG&E are gauged.
02:00:16.150 --> 02:00:20.710
Obviously PG&E has very
specific communication tools
02:00:20.710 --> 02:00:24.290
around their advertising and
PR campaigns to understand
02:00:24.290 --> 02:00:27.950
that they were effectively
providing their messages.
02:00:27.950 --> 02:00:31.240
So where are the results
for their communications
02:00:31.240 --> 02:00:33.137
around PSPS events?
02:00:33.137 --> 02:00:35.798
Are customers aware of
how to use the generator?
02:00:35.798 --> 02:00:39.833
What is the percentage of
customers that have been
02:00:39.833 --> 02:00:42.910
effectively communicated are ready,
02:00:42.910 --> 02:00:45.813
versus customers that are not?
02:00:45.813 --> 02:00:49.350
Those things are things that
should be publicly available
02:00:49.350 --> 02:00:52.630
to the public to understand where PG&E
02:00:52.630 --> 02:00:55.075
is in terms of their work plan.
02:00:55.075 --> 02:00:56.590
Another question I have
02:00:56.590 --> 02:00:59.050
is around mutual assistance agreements.
02:00:59.050 --> 02:01:03.990
So, PG&E discussed the
possibility of having mutual
02:01:03.990 --> 02:01:06.590
assistance agreements
with the other IOUs
02:01:06.590 --> 02:01:09.887
in the case of power shutoffs,
to be able to use resources
02:01:09.887 --> 02:01:14.887
across companies so that we
can leverage economies of scale.
02:01:16.190 --> 02:01:20.730
And I think lastly, I just
wanna reiterate a point
02:01:20.730 --> 02:01:24.330
that Joe Mitchell made
which is very important,
02:01:24.330 --> 02:01:26.706
which is when power is restored
02:01:26.706 --> 02:01:29.210
what is the role of residents?
02:01:29.210 --> 02:01:33.160
What is the role of PG&E
replacing on the ground
02:01:33.160 --> 02:01:38.160
inspections with helicopters and drones
02:01:38.170 --> 02:01:39.213
certainly makes it,
02:01:41.140 --> 02:01:43.750
but does it make it
as effective in terms
02:01:43.750 --> 02:01:46.530
of making sure that we're
safe before we throw that power
02:01:46.530 --> 02:01:49.134
backup on and if a
resident sees something,
02:01:49.134 --> 02:01:50.873
how do they report it?
02:01:50.873 --> 02:01:54.794
How can they be part of the
solution to support PG&E?
02:01:54.794 --> 02:01:56.733
Thank you very much, I appreciate it.
02:01:59.542 --> 02:02:01.812
May I, President Batjer?
02:02:01.812 --> 02:02:04.573
Yes, Michael, Mr. Lewis,
please go ahead.
02:02:05.500 --> 02:02:06.333
Thank you.
02:02:06.333 --> 02:02:08.640
Thank you for the questions
and comment Mr. Abrams.
02:02:08.640 --> 02:02:11.553
I really appreciate
your insightful insights,
02:02:13.770 --> 02:02:16.256
in terms of exactly
views about what we are
02:02:16.256 --> 02:02:18.210
and where we need to be.
02:02:18.210 --> 02:02:20.770
So, let me just start by
speaking about where we stand
02:02:20.770 --> 02:02:23.670
in our readiness for this year.
02:02:23.670 --> 02:02:26.193
So as I spoke to earlier regarding our,
02:02:28.240 --> 02:02:30.383
make the event smaller,
02:02:30.383 --> 02:02:35.383
we will be fully operational
to realize entire benefits
02:02:37.233 --> 02:02:39.870
of our effort over the last nine months
02:02:39.870 --> 02:02:44.274
to make this make these
events smaller and shorter.
02:02:44.274 --> 02:02:47.330
And that speaks to the backup generation
02:02:47.330 --> 02:02:51.342
assess a lot of the devices,
the modeling techniques.
02:02:51.342 --> 02:02:54.022
Those will all be operational.
02:02:54.022 --> 02:02:57.510
If we get into the
throws of PSPS season,
02:02:57.510 --> 02:02:59.259
which will be occurring here
02:02:59.259 --> 02:03:03.940
as we have a September 1st deadline.
02:03:03.940 --> 02:03:08.810
So, in terms of the CRCs
and how they were deployed
02:03:08.810 --> 02:03:11.520
and the communication
involving them, as you know,
02:03:11.520 --> 02:03:14.210
they are event specific
and so our means,
02:03:14.210 --> 02:03:16.250
which has been primarily
how we had engaged
02:03:16.250 --> 02:03:21.250
in all these activities is to
collaborate with our counties.
02:03:21.320 --> 02:03:26.320
We have learned the hard way
that we do not have the ability
02:03:27.110 --> 02:03:32.110
to really reach into communities
effectively on our own.
02:03:32.300 --> 02:03:34.973
We try that, you can use websites,
02:03:36.180 --> 02:03:38.560
various other channels
where we've learned
02:03:38.560 --> 02:03:42.450
to really be effective in
this space is to be partnering
02:03:42.450 --> 02:03:45.350
with our counties and tribes
to ensure that they were able
02:03:45.350 --> 02:03:48.680
to point us in the right
direction to close any gaps
02:03:48.680 --> 02:03:51.070
that we have in our
communication strategy.
02:03:51.070 --> 02:03:53.330
The CRC is just one of those examples
02:03:53.330 --> 02:03:58.320
because they will be providing
us where of the 80 sites.
02:03:58.320 --> 02:04:00.370
They may not need all
the sites that accountable.
02:04:00.370 --> 02:04:02.780
They maybe have one or two
areas they want us to activate
02:04:02.780 --> 02:04:05.380
and at that time that the
communication to the community,
02:04:05.380 --> 02:04:09.154
to that citizens in that community
will be informed that CRC
02:04:09.154 --> 02:04:12.570
is our duty and our objective
to ensure we have a wide
02:04:12.570 --> 02:04:17.403
range of options to use in
case of the event that may occur.
02:04:19.036 --> 02:04:21.550
In terms of, I wanna
speak directly to the issue
02:04:21.550 --> 02:04:26.550
about restoration because
it has a public safety
02:04:26.793 --> 02:04:31.666
and workforce safety is
paramount in everything that we do.
02:04:31.666 --> 02:04:36.666
And helicopters provide
us, first of all, to be clear,
02:04:40.150 --> 02:04:42.076
there are two individuals
along with the power
02:04:42.076 --> 02:04:44.700
in the helicopter during the patrol,
02:04:44.700 --> 02:04:48.836
not the pilot, is two
individuals it examined the mind
02:04:48.836 --> 02:04:52.070
having a good view of not just the line,
02:04:52.070 --> 02:04:55.597
but the trees around the
line to ensure that the lines
02:04:55.597 --> 02:04:57.543
are clear before they're energized.
02:04:58.580 --> 02:05:02.430
The ground control, is a
compliment of that as well.
02:05:02.430 --> 02:05:04.909
They go places where
the helicopters cannot go.
02:05:04.909 --> 02:05:08.395
And so that combination
of ground and air support
02:05:08.395 --> 02:05:09.557
does two things.
02:05:09.557 --> 02:05:14.140
It ensures the highest
probability of us being a driving
02:05:14.140 --> 02:05:17.820
without a safety at that
and the speed to get through
02:05:17.820 --> 02:05:21.608
the process, because we know
every minute there's no power
02:05:21.608 --> 02:05:24.030
there's safety risks for
the communities we serve.
02:05:24.030 --> 02:05:27.360
So we have to balance those
two very important objectives
02:05:27.360 --> 02:05:31.050
and hit the mark in both in
quality, which is the quality
02:05:31.050 --> 02:05:34.570
of those sections and also the speed.
02:05:34.570 --> 02:05:36.550
And should we get it done
in a way that we can get our
02:05:36.550 --> 02:05:38.113
community back energized.
02:05:39.100 --> 02:05:40.870
I may not have captured
all your comments,
02:05:40.870 --> 02:05:43.110
but I'd be willing to take a note
02:05:43.110 --> 02:05:46.477
and we can get back
with you about to address
02:05:46.477 --> 02:05:48.693
any of these questions you raised.
02:05:49.890 --> 02:05:52.570
Thank you very
much, I appreciate that.
02:05:52.570 --> 02:05:55.335
Thank you, Mr. Abrams
02:05:55.335 --> 02:05:56.373
[President Batjer]
Thank you, Mr. Abrams.
02:05:56.373 --> 02:05:59.114
And I'm going to now
turn to the operator,
02:05:59.114 --> 02:06:01.733
is there anyone else on the line?
02:06:02.732 --> 02:06:05.390
The next comment
is from Dan Peddycord,
02:06:05.390 --> 02:06:07.350
your line is now open.
02:06:07.350 --> 02:06:08.850
Hi, this is Dan Peddycord.
02:06:08.850 --> 02:06:12.330
I'm the Public Health Director
in Contra Costa County.
02:06:12.330 --> 02:06:16.930
And my question has to do
with PG&E's plans to provide,
02:06:16.930 --> 02:06:20.660
I think you called them
Yeti batteries and other solar
02:06:20.660 --> 02:06:25.040
services to medically
vulnerable customers that are part
02:06:25.040 --> 02:06:27.530
of their Medical Baseline Program.
02:06:27.530 --> 02:06:31.871
So my specific request would
be to work with the counties
02:06:31.871 --> 02:06:36.512
who have access to the
CMS empowered database,
02:06:36.512 --> 02:06:40.560
which name identifies
particular patients
02:06:40.560 --> 02:06:45.120
who are using what I
would call medically critical
02:06:45.120 --> 02:06:47.230
equipment power
dependent in their homes.
02:06:47.230 --> 02:06:50.972
And we have a tiered risk
stratification that identifies,
02:06:50.972 --> 02:06:54.530
for example, someone
that's on an oxygen generator,
02:06:54.530 --> 02:06:59.070
someone who's keeping
their dialysis medication
02:06:59.070 --> 02:07:00.950
in a refrigerator.
02:07:00.950 --> 02:07:05.950
So, we are, I have to, excuse
me, let me mute my computer
02:07:06.670 --> 02:07:09.020
here 'cause I'm here
listening to myself speak.
02:07:10.730 --> 02:07:14.476
If we could figure out a
way to partner with PG&E
02:07:14.476 --> 02:07:19.250
and perhaps extend through
the county who has access
02:07:19.250 --> 02:07:23.480
to this protected health
information, ways to route
02:07:23.480 --> 02:07:26.560
some of these resources
to customers that we believe
02:07:26.560 --> 02:07:29.363
are most critically dependent
on power in their homes.
02:07:33.890 --> 02:07:35.228
President Batjer,
may I respond?
02:07:35.228 --> 02:07:37.749
Yes, please, Mr. Lewis,
please, go ahead.
02:07:37.749 --> 02:07:38.582
Thank you.
02:07:38.582 --> 02:07:42.600
So great idea and again
looking for ways to continue
02:07:42.600 --> 02:07:43.767
to expand out partnerships.
02:07:43.767 --> 02:07:48.767
And so I'll ask Laurie to
respond and follow up, Laurie.
02:07:49.050 --> 02:07:49.950
Thank you.
02:07:51.040 --> 02:07:53.970
Dan, thank you
very much for that feedback.
02:07:53.970 --> 02:07:57.250
And I was personally at
some of our listening sessions
02:07:57.250 --> 02:07:59.842
and specifically Dr. Karen from Napa
02:07:59.842 --> 02:08:03.613
indicated the same opportunity for us.
02:08:03.613 --> 02:08:08.613
We'll work with you and the
other county health officials.
02:08:08.740 --> 02:08:10.790
Obviously we have to protect HIPAA data
02:08:10.790 --> 02:08:14.430
as you know, but we don't
want that to be an inhibitor.
02:08:14.430 --> 02:08:19.000
So we'll work with you to
find a way to leverage the data
02:08:19.000 --> 02:08:22.812
without compromising privacy
so that we can maximize
02:08:22.812 --> 02:08:27.280
the distribution of services
to these critical customers.
02:08:27.280 --> 02:08:31.260
And again, batteries may
not be the single solution
02:08:31.260 --> 02:08:33.840
or the best solution
for a given customer,
02:08:33.840 --> 02:08:36.930
which is why we're
offering a menu of options
02:08:36.930 --> 02:08:39.870
with our partners to
ensure that we can serve
02:08:39.870 --> 02:08:44.364
these customers that
need special services
02:08:44.364 --> 02:08:46.250
in the best way possible.
02:08:46.250 --> 02:08:48.070
So I really appreciate the comment
02:08:48.070 --> 02:08:49.562
and we will follow up with you.
02:08:49.562 --> 02:08:51.850
Thank you very much for that.
02:08:51.850 --> 02:08:54.750
And thank you, Mr. Peddycord.
02:08:54.750 --> 02:08:59.750
This to Laurie and to Michael
Lewis, this goes to what
02:09:00.380 --> 02:09:03.510
Director Ghilarducci
was talking about earlier,
02:09:03.510 --> 02:09:08.510
regarding that in real time
we had to get a legal clearance
02:09:08.640 --> 02:09:13.640
for you all to know who
were the Medical Baseline
02:09:14.200 --> 02:09:18.450
individuals and I think you
responded that you've taken care
02:09:18.450 --> 02:09:20.560
of that, that it's all in good hands.
02:09:20.560 --> 02:09:25.153
So I think this is one step
deeper and I hope you can add
02:09:26.010 --> 02:09:28.400
this to those things
that are already checked
02:09:28.400 --> 02:09:32.490
and that are under,
not on a planning stage
02:09:32.490 --> 02:09:33.523
but are underway.
02:09:34.420 --> 02:09:35.462
And that you-
If I-
02:09:35.462 --> 02:09:37.545
[President Batjer] Now.
02:09:39.010 --> 02:09:41.560
Understood and we
will look at that as well.
02:09:41.560 --> 02:09:45.882
So, to me, as I
stated earlier, it's really
02:09:45.882 --> 02:09:49.047
how do you define your
public safety partners?
02:09:49.047 --> 02:09:51.670
And this is a suggestion
that I think that was raised.
02:09:51.670 --> 02:09:53.890
It was a good suggestion is
that we expand the public safety
02:09:53.890 --> 02:09:56.790
department definition
to include all this,
02:09:56.790 --> 02:09:59.310
the County Health Association,
I mean, organization.
02:09:59.310 --> 02:10:02.780
So that would be what we follow up on.
02:10:02.780 --> 02:10:05.610
I think it was really to
the point of the empowered
02:10:05.610 --> 02:10:09.080
database that Dan was speaking to
02:10:09.080 --> 02:10:11.730
and that how do you get access to that?
02:10:11.730 --> 02:10:14.410
So, you have the
awareness of those folks
02:10:14.410 --> 02:10:16.603
that have medically necessary needs.
02:10:17.950 --> 02:10:20.020
So, I think this is quite urgent.
02:10:20.020 --> 02:10:23.620
I hope you can meet
with Dan and other county
02:10:24.680 --> 02:10:29.680
public safety officials.
02:10:30.755 --> 02:10:33.230
President Batjer?
Yes?
02:10:33.230 --> 02:10:35.790
This was a similar suggestion
02:10:35.790 --> 02:10:37.700
made during one of
our Lake County visits
02:10:37.700 --> 02:10:40.110
again where the county
public health officer
02:10:40.110 --> 02:10:44.280
also attended not only
mentioned the ability to identify
02:10:44.280 --> 02:10:49.280
these citizens, residents and
obviously customers of PG&E.
02:10:50.890 --> 02:10:55.890
They also had recommendations
about very site specific needs
02:10:57.270 --> 02:11:00.530
for the CRCs in their county.
02:11:00.530 --> 02:11:05.530
And knowing their population
to geographical distribution,
02:11:06.249 --> 02:11:09.220
they had the county
health officer there.
02:11:09.220 --> 02:11:12.570
He mentioned part of the
northern part of Lake County
02:11:12.570 --> 02:11:14.980
being a particular hotspot for them
02:11:14.980 --> 02:11:17.840
for the medically vulnerable population.
02:11:17.840 --> 02:11:22.700
So, these health officers
know the needs in their county
02:11:22.700 --> 02:11:25.720
residents and they know demographics
02:11:25.720 --> 02:11:28.140
and obviously the identification.
02:11:28.140 --> 02:11:31.860
So, this is not a new
recommendation coming to PG&E,
02:11:31.860 --> 02:11:36.030
and I certainly hope that
the public health officers
02:11:36.030 --> 02:11:38.110
have a direct line of communication.
02:11:38.110 --> 02:11:40.626
People with the local liaisons
answer the public safety
02:11:40.626 --> 02:11:43.013
liaison for PG&E.
02:11:44.700 --> 02:11:45.850
Yes, I wanna understand-
Thank you.
02:11:45.850 --> 02:11:46.683
[President Batjer]
We're the same.
02:11:46.683 --> 02:11:48.660
I think this is an urgency Michael,
02:11:48.660 --> 02:11:52.340
that you really need to
engage with the public health
02:11:52.340 --> 02:11:57.133
officers on having access
to the entire database.
02:11:58.250 --> 02:12:00.645
Understood and we'll follow up.
02:12:00.645 --> 02:12:05.645
Then I'm gonna check in
the next, 'cause our team meets
02:12:05.810 --> 02:12:09.690
with your team every other
week, I'm gonna have this as one
02:12:09.690 --> 02:12:13.443
of our questions that is
ongoing for you to report into us.
02:12:15.700 --> 02:12:18.920
Yes Ma'am, you will have
many reports that'll be followed
02:12:18.920 --> 02:12:21.191
up on by our team.
02:12:21.191 --> 02:12:23.810
[President Batjer] Okay,
I really appreciate that.
02:12:23.810 --> 02:12:25.970
Operator I understand
there are no more callers,
02:12:25.970 --> 02:12:26.963
is that accurate?
02:12:28.070 --> 02:12:30.350
Yes, that is correct.
02:12:30.350 --> 02:12:32.210
Okay, thank you operator.
02:12:32.210 --> 02:12:36.120
And I just want to thank all of those
02:12:36.120 --> 02:12:37.654
who have called in today.
02:12:37.654 --> 02:12:40.070
There seems to be no
more callers on the line.
02:12:40.070 --> 02:12:45.070
So, I wanna particularly
thank PG&E for your informative
02:12:46.308 --> 02:12:50.140
presentation and for answering
all the questions we have.
02:12:50.140 --> 02:12:54.060
I wanna thank my fellow
Commissioners for all
02:12:54.060 --> 02:12:56.800
of their efforts and good
questions and thoughts.
02:12:56.800 --> 02:12:59.760
And I want to particularly thank also
02:12:59.760 --> 02:13:03.539
our esteemed colleagues
from Cal OES and Cal Fire,
02:13:03.539 --> 02:13:08.539
specifically Director
Ghilarducci and Chief Porter.
02:13:08.750 --> 02:13:11.370
So, thank you all
for your participation.
02:13:11.370 --> 02:13:14.180
These have been very
helpful briefings this week.
02:13:14.180 --> 02:13:17.280
I greatly appreciate all
of the efforts that our team
02:13:17.280 --> 02:13:19.869
here at the PUC, Rachel Peterson
02:13:19.869 --> 02:13:24.869
and Caroline, Thomas Jacobs
and each of the colleagues
02:13:26.890 --> 02:13:29.820
and my own chief of
staff, Shannon O'Rourke
02:13:29.820 --> 02:13:30.960
who all worked very hard
02:13:30.960 --> 02:13:33.450
to put these briefings together
and I appreciate it greatly.
02:13:33.450 --> 02:13:35.780
And I appreciate our
colleagues that have helped us
02:13:35.780 --> 02:13:39.830
also at Cal OES and at Cal Fire putting
02:13:39.830 --> 02:13:41.090
the briefings together.
02:13:41.090 --> 02:13:44.570
So, with that the meeting is closed.
02:13:44.570 --> 02:13:46.920
Thank you all very much
for your participation.
02:13:47.849 --> 02:13:49.120
Bye bye.
02:13:49.120 --> 02:13:50.455
Bye bye.
02:13:50.455 --> 02:13:51.288
Bye bye.
02:13:51.288 --> 02:13:52.800
This concludes-
Thank you.
02:13:52.800 --> 02:13:54.383
All participants may-