WEBVTT

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(upbeat music)

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<v Moderator>Welcome to the</v>

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California Public Utilities Commission,

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on this day, Tuesday, January, 26, 2020.

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This is the Public Safety Power Shutoff,

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PSPS hearing on the
operation and performance

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of Southern California Edison.

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Bring the 2020 PSPS
events in California.

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President Marybel Batjer
conveyed in meeting shortly.

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If you speak during the
public comment period,

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please press star zero,
unmute your phone

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and record your name and
organization clearly when prompted.

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You will be placed
into a queue (indistinct)

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identified yourself when it
comes time for you to speak.

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I will announce your name
and then I will open your line.

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Please note that we are
expecting a high volume of callers.

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If you do not, if we did
not get to you right away

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to take your name, please
(indistinct) stay on the line.

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(upbeat music)

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<v ->Yes, I'm present.</v>

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Thank you.
<v ->Commissioner Rechtschaffen.</v>

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Commissioner Guzman Aceves.

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<v ->He will be late.</v>

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We have been notified of that.

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<v Robert>Do you want me
to call the other speakers</v>

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that are on the panel right now, ma'am.

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<v ->Yes, I do, Robert.</v>

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Thank you.

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<v Robert>Mr. Tommy.</v>

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Mr. Correct Tommy.

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<v ->I'm sorry about that.</v>

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President Dysport, the
director Porter from Cal Fire.

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<v Robert>Thank you, sir.</v>

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Mrs. Jill Anderson.

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<v ->I am here.</v>
<v ->Thank you, ma'am.</v>

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Mr. Kevin Payne.
<v ->Yes, I'm here.</v>

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<v Robert>Thank you, sir.</v>

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Mr. Phil Herrington.

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<v ->Yes, I'm here.</v>
<v ->Mr. Steve Powell.</v>

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<v ->Present.</v>

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<v ->Mr. Donald Dangler.</v>

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<v ->I'm here.</v>
<v ->Thank you, sir.</v>

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Mr. Era, Eric (indistinct)?
<v ->I'm here.</v>

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Thank you.
<v ->Thank you, sir.</v>

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Mr. Lee Powell.
<v ->I'm here.</v>

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Thank you.

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<v Robert>Thank you.</v>

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<v ->I've heard I don't recall
hearing on Director Ghilarducci,</v>

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or anybody else from OES.

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<v Robert>Yes, ma'am.</v>

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<v ->Are they present?</v>

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<v Robert>Mr. Mark Ghilarducci.</v>

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Mr. Tom Porter.

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<v ->Tom Porter is on.</v>
<v ->Thank you, sir.</v>

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Did I miss anyone?

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<v ->Can you call (muffled speaking)</v>

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and Mark (indistinct) from
Southern California Edison

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is also here.
<v ->Thank you, Mr. (indistinct).</v>

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<v ->And Robert, Commissioner
Rechtschaffen has joined us</v>

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<v Robert>Commissioner
Rechtschaffen.</v>

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Mr. Rechtschaffen, are
you able to hear me sir?

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President Batjer looks like I can see

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Commissioner Rechtschaffen
speaking but I do not hear him.

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I will resolve this with the operator.

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<v ->Okay, thank you.</v>

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And I've just text Director Ghilarducci

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to see if he's joining us.

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Tom Porter do you know
whether Mark is intending to join?

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<v ->I don't know specifically, no.</v>

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See what he says.

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And if he does get on,
can I ask if I can go first on

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our openings because
I'm gonna have to go silent

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for about a half an hour.
<v ->Okay, sure, Tom.</v>

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No problem.

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<v ->Marybel Batjer, can
you hear me now?</v>

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<v ->Yes.</v>
<v ->Okay.</v>

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Sorry about that.

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<v ->And Mark is on.</v>

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<v ->Oh, I yes.</v>

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I see that he is on, okay, great.

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And it's a DC mag.

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So Robert, Director Ghilarducci is on.

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<v Robert>Thank you
President Batjer.</v>

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Hello, Mr. Ghilarducci may
have mispronounced your name

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and I apologize.

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<v ->Has he called in then?</v>
<v ->Has he called in</v>

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do you think?
<v ->Yes.</v>

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Yes, President Batjer.

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He has called in I see
his name in the phone call.

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<v ->I think we're pretty
close to starting, Mark.</v>

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(upbeat music)

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(upbeat music)

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<v Robert>President Batjer,
it's Robert Stanford again,</v>

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just want to inform
you and the panelists

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that we are now live.

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<v ->[President Batjer]
Thank you, Robert.</v>

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I think that Director Ghilarducci

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is still having difficulty,
he having difficulty trying

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to dial in and get into the audios.

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So if someone could
please contact him offline,

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that would be helpful.

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<v Robert>I will do that
President Batjer.</v>

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<v ->[President Batjer] Thank you.</v>

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Okay, operator, are you prepared?

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(upbeat music)

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<v Operator>Welcome and
thank you for standing by.</v>

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At this time all participants
are in listen only mode

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until the question and answer session

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of today's conference.

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At that time you may press
star one on your phone

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to ask a question.

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I will now turn today's call over

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to Marybel Batjer.

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Thank you, you may begin.

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<v ->Thank you all operator.</v>

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And thank you all this
is going to probably

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be a long afternoon.

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So I appreciate very
much your participation.

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So good afternoon, I would like to thank

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Chief Porter and Director
Ghilarducci as well as

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my fellow Commissioners
for joining us today

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for this very important public meeting.

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I called this meeting
and required the presence

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of Southern California
Edison's leadership

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because of my deep concern
over Edison's overall execution

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of its public safety power
shutoff events this past year.

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Reliable electricity service
is essential to the safety

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and well being of all Californian.

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It is important, it is important
service in normal times.

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And it is even more critical now

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that the majority of
Californians learning and working

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from home due to the COVID-19 pandemic.

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The acceleration of
climate change has caused

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our wildfire seasons to
start earlier, and end later.

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2020 into early 2021 has
been a very long fire season.

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And Californians have
experienced a significant number

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of power shut offs by the
utilities, particularly by Edison.

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It is raining across
the state, thank God,

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now, but we bought until
last week, in mid January,

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Edison and PG&amp;E we're still continuing

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to call power shutoff events

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as part of their wildfire
prevention strategies.

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We have been driving
the utilities to reduce

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the risk of utility caused
wildfire through better planning,

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grid hardening, and
vegetation management.

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Another wildfire mitigation
tool available to them

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is to shut up power to customers.

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Unlike the other mitigation
strategies, however,

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power shut off have very real

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and immediate impacts to customers.

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Every time the utility
shuts off the power

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it is trading off the safety
and immediate well being

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of its customers to mitigate
risk of igniting a wildfire.

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That shut off is why shut
offs must be at trade offs,

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excuse me, is why shut
off must be a measure

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of last resorts.

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And they must be executed
safely and thoughtfully

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when they are called.

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Because the stakes of
turning off power for customers,

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particularly our state's most
vulnerable are very high.

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These shut offs aren't
just an inconvenience.

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For many, loss of power
means loss of income,

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loss of a day or more of learning,

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and fear and uncertainty for
those who rely on backup power

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to sustain life supporting
medical services.

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These are hard economic times

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and many Californians are unemployed.

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And for those with jobs, loss
of work due to PSPS events,

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puts further pressure on
people's already challenging lives.

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The stakes of a PSPS event

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are people's lives and livelihoods.

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And these are stakes that
must be continually underscored

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when we invited Edison
and the other utilities

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to the Commission last
August to present to the public

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on their preparedness to
execute the PSPS events in 2020,

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this was something I emphasized
and I do so again today.

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The effects on people's
lives are not theoretical.

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They are very real.

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In August, (mumbles)
at the August meeting

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I also inform the utilities that on PSPS

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they would be judged by
outcomes not by the plan.

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Not by we were thinking of doing,

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not by what we're gonna plan to do,

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not what we're planning on doing,

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but know, by the outcomes
of what they have done.

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When looking at the outcomes
of Edison's PSPS events

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this past year overall,
there are a number of areas

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where I believe Edison did
not measure up to the standards

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it's customers deserve.

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Utilities should execute
PSPS events in a manner

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that places the well being of
the people and communities

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they serve first.

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Edison initiated 16 power shut offs

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between May and December.

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The majority of the events
were in November and December,

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including two during
major holiday, 16 events.

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My partners on the Dyess
here and our staff in the field

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observe numerous instances in
which Edison's PSPS execution

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appeared tactless, and in
many regards, seemed deficit.

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Essentially, it is not
evidence that you considered

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and know how to effectively
communicate with customers

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or with state and local governments

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when executing these events.

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The notifications to your
customers were confusing

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and at times contradictory and
overall were poorly executed.

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These missteps cannot be repeated.

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The loss of power causes
major disruptions to businesses,

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medical facilities,
communication carriers,

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and other critical infrastructure.

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It strains state and local emergency

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and public safety personnel as they work

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to ensure public safety.

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We saw the impacts poor
planning and execution

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can have on customers
through the PG&amp;E's dismal

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PSPS execution in 2019.

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Well, the issues are different here,

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and are more related to trends

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and communicating and coordinating.

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SCE has its own
lessons to learn this year.

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And I hope that other
utilities will also take notice.

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Among the various problems
we observed were issues

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with the level of transparency
around Edison's PSPS

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decision making process in
adequate notice notification

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to impacted customers, poor
coordination and communication

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with state and local governments,

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shortcomings in identifying
and notify medical baseline

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and access and
functional needs customers

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and the efficient PSPS
post event reporting

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to the Commission.

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In addition, I continue have,

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I continued to have serious
concerns, with the pace at which

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SCE has been deploying backup power

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to help vulnerable
customers cope with PSPS.

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With regard to Edison's
notification shortcomings,

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Edison ended up only the
energizing 20% of the customers

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it gave advance notices
to this past fire season,

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what is desired to have
the fewest customers

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be energized as possible.

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There's something wrong
with the planning approach.

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If you're consistently putting
large numbers of customers

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on notice, people are
changing their plans

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getting prepared and
then nothing happens.

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There were also instances
where the opposite happened,

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where customers were
de-energized with no notice.

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Weather for weather
forecasting a communication

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certainly needs improvement.

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There are numerous other
examples that identified

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in my letter to Edison

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and that I trust Edison
will address today.

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But what is most important
is that these mistakes

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are not repeated.

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Last year, the CPUC had
to enhance its oversight

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of fujianese corrective actions going

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into the 2020 fire season.

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We will do this with Edison this year,

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and are prepared to do
that again in the future year.

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If that is necessary,
whatever is needed,

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we will be hosting a public
workshop at the end of February

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to hear from all utilities
and impacted communities

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on the lessons learned
from 2020 PSPS events.

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So while Edison is the
focus of today's meeting,

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there are areas for
improvement of all these utilities

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that we will be considering in
the weeks and months ahead.

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That being said the
objective for today's meeting

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is to hear from Edison
about the deficiencies

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and the operational gaps
in their execution of PSPS

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this past year, and to hear their plans

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for correcting these shortcomings.

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So they are not repeated
in fire season 2021.

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In addition to hearing from Edison,

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we will also hear from elected officials

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who represent Californians
who were impacted

00:18:29.670 --> 00:18:32.300
by the power shut off, as well as

00:18:32.300 --> 00:18:36.430
from impacted customers
themselves during our public comment

00:18:36.430 --> 00:18:38.480
period at the end of this meeting.

00:18:38.480 --> 00:18:42.030
With that I would like to
turn to my fellow agency

00:18:42.030 --> 00:18:44.930
leaders on the Dyess, Chief Porter,

00:18:44.930 --> 00:18:48.373
would you like to speak first
and then Director Ghilarducci?

00:18:49.900 --> 00:18:51.417
<v Tom>Yes, President Batjer.</v>

00:18:51.417 --> 00:18:54.500
Thank you very much,
members of the Commission.

00:18:54.500 --> 00:18:59.205
Thanks for having myself
and Director Ghilarducci on.

00:18:59.205 --> 00:19:01.080
I am gonna make it quick

00:19:01.080 --> 00:19:06.080
because truly what
President Batjer laid out was

00:19:06.690 --> 00:19:11.690
the absolute concern of
myself and CAL FIRE as well.

00:19:12.760 --> 00:19:16.770
The things that I want to
make sure are focused on

00:19:17.670 --> 00:19:20.890
truly are hardening infrastructure,

00:19:20.890 --> 00:19:23.790
and segmentation, vegetation management,

00:19:23.790 --> 00:19:25.513
all of those elements.

00:19:26.750 --> 00:19:31.750
Those need to be the key
component to having a resilient

00:19:32.090 --> 00:19:34.790
infrastructure that we
don't have to shut off

00:19:34.790 --> 00:19:36.773
or you don't have to shut off.

00:19:37.610 --> 00:19:40.017
Honing your weather
and fuels monitoring.

00:19:40.017 --> 00:19:43.220
I know you have very good individuals

00:19:43.220 --> 00:19:44.820
that are doing that work for you.

00:19:44.820 --> 00:19:47.840
Some of the best in the business,

00:19:47.840 --> 00:19:51.690
but do know, still.

00:19:51.690 --> 00:19:55.230
They are not the
responders and responders

00:19:55.230 --> 00:20:00.190
and what's going on in
response and with the resources

00:20:00.190 --> 00:20:04.760
available and other elements
are also key components

00:20:04.760 --> 00:20:07.153
to what that picture looks like.

00:20:09.500 --> 00:20:12.743
And then your wildfire mitigation plan.

00:20:14.000 --> 00:20:19.000
I look for, I look forward to
continuous improvements

00:20:19.390 --> 00:20:22.690
and upgrades of that plan
as well as implementation

00:20:22.690 --> 00:20:26.440
of the plan, and ensuring
that you're meeting the marks

00:20:26.440 --> 00:20:28.273
that you've set forth.

00:20:29.355 --> 00:20:33.240
So today, I'll be listening
for all of those items,

00:20:33.240 --> 00:20:37.930
as well as a critique
of your own efforts.

00:20:38.990 --> 00:20:43.990
And for my final
statement, I'll end with

00:20:45.260 --> 00:20:47.500
what President Batjer started with,

00:20:47.500 --> 00:20:52.500
which is PSPS has always
been meant to be a last resort.

00:20:54.210 --> 00:20:58.222
Last resort means we've done
everything absolutely possible

00:20:58.222 --> 00:21:01.230
to not flip that switch.

00:21:01.230 --> 00:21:02.727
And that's what.

00:21:02.727 --> 00:21:05.420
<v Operator>If you would like
to make a public comment,</v>

00:21:05.420 --> 00:21:07.450
please press star one.

00:21:07.450 --> 00:21:09.040
And please record your name.

00:21:09.040 --> 00:21:11.870
Once again, star one
for a public comment.

00:21:11.870 --> 00:21:12.703
Thank you.

00:21:14.328 --> 00:21:17.500
<v ->To Director
Ghilarducci I hope we got</v>

00:21:17.500 --> 00:21:19.883
his audio straightened out.

00:21:21.206 --> 00:21:25.030
(indistinct) you are, you're on?

00:21:25.030 --> 00:21:27.452
<v ->All right.</v>
<v ->Yeah, we can see</v>

00:21:27.452 --> 00:21:29.160
you too, Mark, great.

00:21:29.160 --> 00:21:31.250
Thank you.
<v ->Good, excellent.</v>

00:21:31.250 --> 00:21:32.590
Well, great to be with you today.

00:21:32.590 --> 00:21:37.140
Thanks for the opportunity to
join you and the Commissioners

00:21:37.140 --> 00:21:42.140
and my partner, Chief
Porter, into today's event

00:21:43.760 --> 00:21:46.380
and our folks from

00:21:47.900 --> 00:21:51.063
Southern California
Edison talk about PSPS.

00:21:52.210 --> 00:21:55.180
You know, I unfortunately
my audio wasn't working.

00:21:55.180 --> 00:21:58.470
I didn't necessarily hear initially,

00:21:58.470 --> 00:22:02.050
what President Batjer was
saying, but I can imagine

00:22:02.050 --> 00:22:03.620
what President Batjer was saying,

00:22:03.620 --> 00:22:06.510
because we have had many discussions

00:22:06.510 --> 00:22:09.340
over the course of the last year,

00:22:09.340 --> 00:22:14.101
as you know, Southern
California Edison has

00:22:14.101 --> 00:22:17.370
implemented PSPS events.

00:22:17.370 --> 00:22:20.850
And I'll start off by saying,
starting off by saying

00:22:20.850 --> 00:22:24.030
something that Chief Porter
just mentioned about the intent

00:22:24.030 --> 00:22:27.990
of PSPS as being one of last resort,

00:22:27.990 --> 00:22:30.540
versus one of first resort.

00:22:30.540 --> 00:22:33.440
And really the intent
of the legislation.

00:22:33.440 --> 00:22:38.440
And the opportunity to do
PSPSs was not to be able

00:22:39.330 --> 00:22:41.710
to provide a liability coverage across

00:22:41.710 --> 00:22:43.300
the board for any event.

00:22:43.300 --> 00:22:46.930
But in fact, that
ability to use that tool,

00:22:46.930 --> 00:22:51.421
as a preventative for starting fires,

00:22:51.421 --> 00:22:55.020
in a worst case scenario,
that is in cases where

00:22:55.020 --> 00:22:56.390
we're gonna see, you know,

00:22:56.390 --> 00:22:59.080
very, very significant wind events.

00:22:59.080 --> 00:23:01.100
I'm not talking about wind events of 16,

00:23:01.100 --> 00:23:03.190
to maybe even 20 miles an hour,

00:23:03.190 --> 00:23:06.640
I'm talking about wind
events of at 90 miles an hour,

00:23:06.640 --> 00:23:08.190
where we're gonna definitely see

00:23:08.190 --> 00:23:10.563
potentially damage
to the infrastructure.

00:23:11.469 --> 00:23:14.950
You know, we know that the
decision to execute a PSPS

00:23:14.950 --> 00:23:16.863
is a tough one, we get it.

00:23:17.890 --> 00:23:20.488
Especially when you consider
the magnitude of the damage

00:23:20.488 --> 00:23:25.410
to life and property and the
environment when an IOU

00:23:25.410 --> 00:23:27.460
does not execute a PSPS.

00:23:27.460 --> 00:23:31.360
But again, it's that delta
is that sophistication.

00:23:31.360 --> 00:23:34.760
It's that nuance that
is necessary looking at

00:23:34.760 --> 00:23:38.670
all of the technical
details, the forecasting

00:23:38.670 --> 00:23:40.600
the predictive analysis,

00:23:40.600 --> 00:23:43.137
the conditions to be able
to make that decision.

00:23:43.137 --> 00:23:44.430
And that decision, of course,

00:23:44.430 --> 00:23:46.950
we know lies only with the IOU.

00:23:46.950 --> 00:23:50.410
And we know as well, that
Southern California Edison

00:23:50.410 --> 00:23:51.660
does not take it lightly.

00:23:51.660 --> 00:23:53.920
So I'm not suggesting that they do.

00:23:53.920 --> 00:23:58.380
But I have to tell you, that,
you know, as the agencies

00:23:58.380 --> 00:24:02.210
ourselves PUC and CAL
FIRE responsible for ensuring

00:24:02.210 --> 00:24:04.080
that the our IOU providing the state

00:24:04.080 --> 00:24:06.670
and local government
public safety officials

00:24:06.670 --> 00:24:11.100
with ample notification and
details prior to and leading up

00:24:11.100 --> 00:24:13.730
to the advancement also
in having to be the agencies

00:24:13.730 --> 00:24:17.330
that deal with the
consequences of a PSPS

00:24:17.330 --> 00:24:22.330
the cascading impacts
to the community at large

00:24:24.030 --> 00:24:29.030
is not just an action that
Southern California is taking

00:24:30.690 --> 00:24:33.350
to protect themselves.

00:24:33.350 --> 00:24:35.660
But to protect the community.

00:24:35.660 --> 00:24:39.500
And then the cascading
actions that all of us need to lift

00:24:39.500 --> 00:24:42.833
the heavy lift that we all do
to be able to respond to this.

00:24:43.821 --> 00:24:48.230
It's really extremely
important that the IOU knows

00:24:48.230 --> 00:24:51.530
that they're working within
an operational construct,

00:24:51.530 --> 00:24:54.720
as we do in the public safety arena,

00:24:54.720 --> 00:24:58.837
which is very, very specific
is necessary to ensure

00:25:01.400 --> 00:25:04.082
their standardized
approach to decision making,

00:25:04.082 --> 00:25:08.140
not just at your level,
but also at our level,

00:25:08.140 --> 00:25:10.520
and then down to our
local government partners

00:25:10.520 --> 00:25:11.660
and to the public.

00:25:11.660 --> 00:25:13.570
So that they can make
the most informed decision

00:25:13.570 --> 00:25:16.690
for as a family as an individual

00:25:16.690 --> 00:25:19.360
to be able to respond to this right.

00:25:19.360 --> 00:25:21.800
And notifying the
state local governments

00:25:21.800 --> 00:25:24.550
that a PSPS has been executed.

00:25:24.550 --> 00:25:29.230
Despite the extensive
engagement with SCE,

00:25:29.230 --> 00:25:32.350
there does continue to
be a significant challenge

00:25:32.350 --> 00:25:35.439
with inconsistency
in the ability to provide

00:25:35.439 --> 00:25:38.330
the state agency that I just mentioned,

00:25:38.330 --> 00:25:42.950
with a detailed timely
notification of planned outages,

00:25:42.950 --> 00:25:46.260
as well as an
inconsistency in the criteria

00:25:47.414 --> 00:25:50.069
that is being used to
make that determination

00:25:50.069 --> 00:25:52.220
of going through with PSPS.

00:25:52.220 --> 00:25:56.140
It is almost different in every case,

00:25:56.140 --> 00:25:58.820
that we're dealing with
Southern California Edison,

00:25:58.820 --> 00:26:02.700
and I understand that weather
conditions are driving this,

00:26:02.700 --> 00:26:04.310
they change as well.

00:26:04.310 --> 00:26:09.040
But there are baseline
consistencies that can be driven in

00:26:09.040 --> 00:26:13.960
to protocols with regards
to these notifications.

00:26:13.960 --> 00:26:18.340
As a result, the state must
mobilize additional resources

00:26:18.340 --> 00:26:21.260
to mitigate both the impacts
of the events themselves,

00:26:21.260 --> 00:26:24.940
as well as the consequences
of Southern California Edison's

00:26:24.940 --> 00:26:28.330
notification issues,
meaning we have to pivot

00:26:28.330 --> 00:26:31.963
to fill the gaps to be able
to figure out what's going on.

00:26:33.650 --> 00:26:35.363
Here's a couple of key examples.

00:26:36.990 --> 00:26:37.833
First of all,

00:26:39.700 --> 00:26:42.330
the notifications need to
reflect the highest stage

00:26:42.330 --> 00:26:45.150
in which the IOU is
entered into a PSPS activity.

00:26:45.150 --> 00:26:47.563
In many cases, there are these events,

00:26:48.770 --> 00:26:53.040
while performing activities,
that will be on the stage

00:26:53.040 --> 00:26:55.410
that the IOU was performing activities

00:26:55.410 --> 00:26:57.930
that were beyond the stage
that they were submitting.

00:26:57.930 --> 00:27:00.773
As far as notification,
we were out of sync.

00:27:02.350 --> 00:27:04.250
We need to be partners in
this which means we need

00:27:04.250 --> 00:27:07.540
to be tightly aligned and
being in sync together,

00:27:07.540 --> 00:27:08.960
as we're moving forward.

00:27:08.960 --> 00:27:11.570
It's actually good for
you, it's good for us.

00:27:11.570 --> 00:27:14.190
And of course that
ultimately benefits the citizens

00:27:14.190 --> 00:27:17.790
so that they all realize that
we're all working together.

00:27:17.790 --> 00:27:20.600
The IOU, you should not
be submitting decisions

00:27:20.600 --> 00:27:23.990
to de-energized notifications to us,

00:27:23.990 --> 00:27:25.593
after they've already began.

00:27:26.440 --> 00:27:28.360
de-energizing their customers,

00:27:28.360 --> 00:27:30.710
at least that's actually occurred.

00:27:30.710 --> 00:27:32.860
Okay, that's really
behind the power curve.

00:27:34.220 --> 00:27:36.810
We've had cases where
there's been a failure

00:27:36.810 --> 00:27:39.980
to address customer (indistinct)
issues in a timely manner,

00:27:39.980 --> 00:27:44.490
despite repeated requests
by the state operation center

00:27:44.490 --> 00:27:46.640
or the California State Warning Center

00:27:46.640 --> 00:27:50.890
to bring it we brought to the
attention to cases of Edison

00:27:50.890 --> 00:27:53.970
during at least two
separate state executive calls

00:27:53.970 --> 00:27:55.873
and three PSPS events.

00:27:57.130 --> 00:28:00.230
And only after continued
pressures and 1000s of customers

00:28:00.230 --> 00:28:03.832
affected many of them calling us

00:28:03.832 --> 00:28:07.853
was the utility able
to resolve the issue.

00:28:09.750 --> 00:28:13.890
And we have what we call
essential elements of information.

00:28:13.890 --> 00:28:17.010
Those are key pieces of information.

00:28:17.010 --> 00:28:21.100
We're not requiring only
Southern California Edison,

00:28:21.100 --> 00:28:23.410
to supply us with those EDI's,

00:28:23.410 --> 00:28:25.790
it's so sad, even gas electric.

00:28:25.790 --> 00:28:27.780
It's the PG&amp;E, it's across the board,

00:28:27.780 --> 00:28:29.810
it builds that standardization.

00:28:29.810 --> 00:28:31.713
And we are responding around that.

00:28:32.970 --> 00:28:37.400
But consistently, SCE
submitting there (indistinct) report,

00:28:37.400 --> 00:28:40.340
at least 20 minutes
late, often hours late,

00:28:40.340 --> 00:28:43.260
and being able to give
us that critical information

00:28:43.260 --> 00:28:46.300
so that we can be as
prepared as possible.

00:28:46.300 --> 00:28:49.870
These are standardized
reports required of all IOU use,

00:28:49.870 --> 00:28:52.610
starting at seven in the
morning, going to 15:00 hours

00:28:52.610 --> 00:28:54.460
in the afternoon.

00:28:54.460 --> 00:28:57.470
And often our situations
sell must constantly reach out

00:28:57.470 --> 00:29:01.093
and pull that data
versus being offered it.

00:29:02.360 --> 00:29:06.613
As well, our sellers initiated
a series of meetings SCE

00:29:08.480 --> 00:29:11.230
to do operational reviews
to review those protocols.

00:29:11.230 --> 00:29:14.530
And look, each time
we get a lot of consistent.

00:29:14.530 --> 00:29:15.670
Yes, we're on board.

00:29:15.670 --> 00:29:16.700
Yes, we wanna do it.

00:29:16.700 --> 00:29:19.430
Yes, we wanna, we apologize.

00:29:19.430 --> 00:29:24.370
But one and once,
twice, maybe three times.

00:29:24.370 --> 00:29:26.160
But it's a constant issue, right.

00:29:26.160 --> 00:29:27.583
So we need to get past that.

00:29:28.870 --> 00:29:31.840
And you know, I can talk
about a few more of these.

00:29:31.840 --> 00:29:35.000
But you get the point
with regard to the fact

00:29:35.000 --> 00:29:38.270
that there are key elements
that if we're all gonna

00:29:38.270 --> 00:29:41.070
be working in this
together, we need to know

00:29:41.070 --> 00:29:43.070
what criteria you're following.

00:29:43.070 --> 00:29:46.560
Have that criteria consistently apply.

00:29:46.560 --> 00:29:49.110
You have to meet the
requirements that we've set it forth

00:29:49.110 --> 00:29:51.331
that we work with the PUC to put forth

00:29:51.331 --> 00:29:53.480
that is not just for
you but for all IOUs.

00:29:54.610 --> 00:29:56.150
We have to approach this in a way

00:29:56.150 --> 00:30:00.010
that we are in front of a
PSPS event taking place.

00:30:00.010 --> 00:30:02.263
And not having to play catch up.

00:30:03.280 --> 00:30:04.403
And then lastly,

00:30:06.250 --> 00:30:09.330
there's a key element here that we are,

00:30:09.330 --> 00:30:11.540
we're still having challenges (mumbles),

00:30:11.540 --> 00:30:15.640
because as he continues to
remain unable to identify which

00:30:15.640 --> 00:30:19.010
of his customers rely
on power to maintain

00:30:19.010 --> 00:30:22.040
operational life
sustaining medical devices,

00:30:22.040 --> 00:30:25.620
particularly input we're
getting from the access

00:30:25.620 --> 00:30:28.700
and functional needs
community that's coming to us.

00:30:28.700 --> 00:30:31.450
Now, you may have this
and you may have achieved it,

00:30:31.450 --> 00:30:36.450
or you may have fixed it, but
it's not being shared with us.

00:30:36.540 --> 00:30:39.610
Okay, so that needs to
be addressed in effective

00:30:39.610 --> 00:30:42.770
and meaningful customer
care plan for identification

00:30:42.770 --> 00:30:45.580
of (indistinct) customers,
essential to ensuring

00:30:45.580 --> 00:30:49.520
that the most vulnerable
customers are able to remain safe,

00:30:49.520 --> 00:30:53.290
secure and independent
before, during and after a PSPS.

00:30:53.290 --> 00:30:57.510
This is a fundamental
premise, in my opinion,

00:30:57.510 --> 00:31:00.090
that we've been working
on when we started this

00:31:00.090 --> 00:31:04.290
a couple years back, this is
one of the cornerstones of us

00:31:05.380 --> 00:31:07.250
trying to address this, right.

00:31:07.250 --> 00:31:11.340
So it's very important
that there's a sufficient plan

00:31:11.340 --> 00:31:16.340
in place that will articulate
the implementation

00:31:17.010 --> 00:31:21.410
and addresses the these
inadequacies, advanced notification,

00:31:21.410 --> 00:31:25.960
community resource center
location determination setup,

00:31:25.960 --> 00:31:26.880
I have to tell you,

00:31:26.880 --> 00:31:29.810
I asked every time about
community resource centers.

00:31:29.810 --> 00:31:32.670
And what I get back is they
have a couple of mobile sites.

00:31:32.670 --> 00:31:36.930
And they tell us that
they but it's not a can't get

00:31:36.930 --> 00:31:38.850
a tangible understanding
of what's going on

00:31:38.850 --> 00:31:40.890
in those community resource centers,

00:31:40.890 --> 00:31:43.530
community based
organization partner programs,

00:31:43.530 --> 00:31:45.830
to provide emergency transportation,

00:31:45.830 --> 00:31:49.083
hotels and lodging and meals
for those who may need it.

00:31:51.430 --> 00:31:55.940
I want to tell you moving
forward, we, collectively,

00:31:55.940 --> 00:31:59.003
these PSPS are happening
more and more regularly.

00:32:00.680 --> 00:32:03.380
There's no question
they're extremely disruptive.

00:32:03.380 --> 00:32:08.000
There's no question that
when the conditions are right,

00:32:08.000 --> 00:32:12.710
and the criteria is met, there
are tools that must be used

00:32:12.710 --> 00:32:14.113
to protect public safety.

00:32:16.090 --> 00:32:19.720
It's that middle part that we
need to continue to work on,

00:32:19.720 --> 00:32:22.170
that the way you're using the tool is

00:32:22.170 --> 00:32:24.500
adequate and consistent.

00:32:24.500 --> 00:32:28.950
And that communication is
being done in a friendly manner,

00:32:28.950 --> 00:32:31.040
so that we're all
responding accordingly.

00:32:31.040 --> 00:32:34.483
And I know, and I am confident that,

00:32:35.440 --> 00:32:37.710
you know, we all wanna
get on the same page,

00:32:37.710 --> 00:32:41.300
and I appreciate the
ongoing partnership with you.

00:32:41.300 --> 00:32:43.600
But these are really important topics.

00:32:43.600 --> 00:32:47.308
And I know that this year,
we're gonna get past them.

00:32:47.308 --> 00:32:48.150
And we're gonna be better

00:32:48.150 --> 00:32:50.540
and work together to
make them successful.

00:32:50.540 --> 00:32:53.410
So thank you, President Batjer,

00:32:53.410 --> 00:32:56.640
and members of the Commission
and our representative.

00:32:56.640 --> 00:32:58.743
Mr. Payne, thank you
very much for your time.

00:32:59.890 --> 00:33:03.820
<v ->Thank you, Director Ghilarducci
very much appreciate it.</v>

00:33:03.820 --> 00:33:05.510
Glad we were able to fix your audio

00:33:05.510 --> 00:33:08.150
sorry that you weren't on sooner.

00:33:08.150 --> 00:33:09.720
Now, I'm going to very quickly turn

00:33:09.720 --> 00:33:11.450
to my fellow Commissioners.

00:33:11.450 --> 00:33:14.160
Commissioner Shiroma,
Commissioner Rechtschaffen,

00:33:14.160 --> 00:33:16.770
do you have a few opening
remarks you'd like to make?

00:33:17.710 --> 00:33:20.100
<v ->Yes, thank you,
President Batjer.</v>

00:33:20.100 --> 00:33:24.330
Many thanks to all
for this hearing today.

00:33:24.330 --> 00:33:29.330
As directors Porter and
Ghilarducci as outlined.

00:33:30.850 --> 00:33:34.960
It is essential for we
who are in the regulatory

00:33:34.960 --> 00:33:37.160
part of the effort

00:33:37.160 --> 00:33:42.160
to really understand what
was the performance for 2020

00:33:42.420 --> 00:33:47.420
and what improvements
are being envisioned for 2021

00:33:47.700 --> 00:33:52.700
and all this towards minimizing PSPSs

00:33:53.100 --> 00:33:56.330
and if resorting to them at last resort,

00:33:56.330 --> 00:34:00.440
doing them in a very
transparent and understandable

00:34:00.440 --> 00:34:02.360
and comprehensible fashion.

00:34:02.360 --> 00:34:04.380
So looking forward to the conversation.

00:34:04.380 --> 00:34:05.213
Thank you.

00:34:07.291 --> 00:34:10.297
<v ->Thank you,
Commissioner Shiroma.</v>

00:34:10.297 --> 00:34:12.618
And now, Commissioner
Rechtschaffen, please.

00:34:12.618 --> 00:34:15.620
<v ->President Batjer, I don't
have any opening remarks.</v>

00:34:15.620 --> 00:34:17.110
<v ->Thank you very much.</v>

00:34:17.110 --> 00:34:17.943
Thank you.

00:34:17.943 --> 00:34:20.500
We will now move on
to the opening remarks

00:34:20.500 --> 00:34:22.810
from our elected officials.

00:34:22.810 --> 00:34:25.150
Operator, I understand we
have members in the queue

00:34:25.150 --> 00:34:28.253
and I'm going to first turn
to Congressman Garcia.

00:34:34.860 --> 00:34:37.283
Congressman Garcia, are you on the line?

00:34:38.800 --> 00:34:42.133
You might have to press star one.

00:34:46.300 --> 00:34:48.173
<v Congressman>Can you
hear me President Batjer-</v>

00:34:48.173 --> 00:34:50.010
<v ->I can, I can, Congressman.</v>

00:34:50.010 --> 00:34:52.790
Hello, good afternoon.
<v ->Well, thank you</v>

00:34:52.790 --> 00:34:53.623
President Batjer.

00:34:53.623 --> 00:34:56.010
First of all, I wanna commend
you for your leadership

00:34:56.010 --> 00:35:01.010
on this and and having this
forum for all of stakeholders,

00:35:01.540 --> 00:35:04.280
and most importantly, for the
ratepayers to be able to watch

00:35:04.280 --> 00:35:08.000
this and see firsthand
the conversations,

00:35:08.000 --> 00:35:11.693
I wanna also associate
myself with your comments.

00:35:12.560 --> 00:35:15.530
I have been in the
midst of this not only

00:35:15.530 --> 00:35:18.400
as an elected official,
but as a candidate running

00:35:18.400 --> 00:35:22.080
for office, but also as a
constituent here subjected

00:35:22.080 --> 00:35:25.655
to these shutdowns over
the last couple of years.

00:35:25.655 --> 00:35:28.820
And we absolutely
need to end this practice.

00:35:28.820 --> 00:35:31.520
This is an emotional
event for a lot of folks.

00:35:31.520 --> 00:35:34.171
And more importantly,
it's become a tremendous

00:35:34.171 --> 00:35:35.970
public safety issue.

00:35:35.970 --> 00:35:37.520
And the irony of that is obviously

00:35:37.520 --> 00:35:41.000
the PS and PSPS is public safety.

00:35:41.000 --> 00:35:43.130
But I am convinced more than ever, now,

00:35:43.130 --> 00:35:46.710
after seeing this for a
couple of years that the harm

00:35:46.710 --> 00:35:49.600
and the risk being
imparted by these shutdowns

00:35:49.600 --> 00:35:52.690
is actually greater than
the harm and the risk

00:35:52.690 --> 00:35:56.773
by the threat of these
fires starting in our area.

00:35:57.830 --> 00:36:02.350
We need to figure out how
to change the thresholds

00:36:02.350 --> 00:36:05.660
so that it's not being
implemented in such an arbitrary

00:36:05.660 --> 00:36:07.680
and capricious manner.

00:36:07.680 --> 00:36:10.870
And we don't have
folks in very rural areas

00:36:10.870 --> 00:36:12.560
that are not only dependent on the power

00:36:12.560 --> 00:36:16.860
but dependent on power
for their water wells, as well,

00:36:16.860 --> 00:36:20.940
in the little town of
Agua Dulce they have

00:36:20.940 --> 00:36:24.990
lost their power the equivalent
of 10 days, 10 full days,

00:36:24.990 --> 00:36:28.150
that's over the course of just the last

00:36:28.150 --> 00:36:30.290
four months since September.

00:36:30.290 --> 00:36:33.460
And these folks lose their
water they lose their power.

00:36:33.460 --> 00:36:37.060
So I do take issue when
folks say that this is a tool

00:36:37.060 --> 00:36:40.313
that must be used, or
that they're trying to get

00:36:40.313 --> 00:36:43.180
the operational support
to those who are most

00:36:43.180 --> 00:36:48.040
desperately in need
of medical assistance

00:36:48.040 --> 00:36:53.040
or life saving medical needs,
when you have your power off,

00:36:53.080 --> 00:36:54.510
and your water is not available

00:36:54.510 --> 00:36:56.530
to you for three to four days.

00:36:56.530 --> 00:36:58.840
That in and of itself,
regardless of your age,

00:36:58.840 --> 00:37:02.763
regardless of your location
is a life threatening scenario.

00:37:03.600 --> 00:37:07.960
And we will see losses of
life as a result of this PSPS.

00:37:07.960 --> 00:37:10.370
So my goal and my push even though this

00:37:10.370 --> 00:37:11.500
is not a federal issue,

00:37:11.500 --> 00:37:16.290
this is truly a
constituent safety issue.

00:37:16.290 --> 00:37:19.650
And I appreciate Edison's engagement,

00:37:19.650 --> 00:37:22.100
they have been open
to having conversations

00:37:22.100 --> 00:37:25.770
with me directly over the
course of the last nine months,

00:37:25.770 --> 00:37:28.300
we've had great communications
and they have achieved

00:37:28.300 --> 00:37:30.120
some successes in hardening the grids,

00:37:30.120 --> 00:37:32.320
I know the shovel circuit
has been improved.

00:37:33.310 --> 00:37:35.560
But they need to communicate that more.

00:37:35.560 --> 00:37:38.330
And and frankly, that the
practice and the utilization

00:37:38.330 --> 00:37:41.180
of this has become more
rampant instead of less

00:37:41.180 --> 00:37:42.660
and less frequent.

00:37:42.660 --> 00:37:46.130
So I gotta be honest, and
say that I'm disappointed

00:37:46.130 --> 00:37:49.369
that while we've been
having these conversations,

00:37:49.369 --> 00:37:54.369
their frequency of implementing
the PSPS has not improved,

00:37:54.990 --> 00:37:56.560
it's actually gotten a lot worse,

00:37:56.560 --> 00:37:59.070
and we're seeing it in spades.

00:37:59.070 --> 00:38:00.530
We live in Southern California,

00:38:00.530 --> 00:38:03.280
where winds over 30 miles
per hour are very common.

00:38:03.280 --> 00:38:05.770
It has been this way for
centuries, if not millennia,

00:38:05.770 --> 00:38:07.750
and we need to have a
grid that we're proud of,

00:38:07.750 --> 00:38:10.730
and that we have confidence
in the will continue to operate

00:38:10.730 --> 00:38:12.900
within those conditions moving forward.

00:38:12.900 --> 00:38:14.930
We have 10s of millions
of ratepayers paying

00:38:14.930 --> 00:38:16.600
a lot of money for power.

00:38:16.600 --> 00:38:17.620
And they deserve better.

00:38:17.620 --> 00:38:19.990
They deserve to have
power to have the assurity

00:38:19.990 --> 00:38:21.980
of that power when they need it,

00:38:21.980 --> 00:38:24.700
and especially the water
and power that goes with it.

00:38:24.700 --> 00:38:27.700
So I'll cut to the chase
and just ask my question,

00:38:27.700 --> 00:38:32.240
when were these thresholds
for the criteria of implementing

00:38:32.240 --> 00:38:36.360
the PSPS implemented first?

00:38:36.360 --> 00:38:38.460
Who came up with those thresholds?

00:38:38.460 --> 00:38:41.010
And what is the rationale
for those thresholds?

00:38:41.010 --> 00:38:44.280
What is magical about
the 30 miles an hour

00:38:44.280 --> 00:38:45.760
and the red flag alert conditions,

00:38:45.760 --> 00:38:48.050
the humidity and the temperature
that we currently subscribe

00:38:48.050 --> 00:38:50.220
to for triggering the event?

00:38:50.220 --> 00:38:52.690
And why not raise those?

00:38:52.690 --> 00:38:55.070
Understanding that we
will eventually at some point

00:38:55.070 --> 00:38:57.740
need to turn power off
because it is a huge fire risk.

00:38:57.740 --> 00:39:01.130
And there's dangerous to our
grid as a result of high winds.

00:39:01.130 --> 00:39:03.710
But can we dial it up by 10
miles an hour on the winds?

00:39:03.710 --> 00:39:05.070
Can we dial it up by 15?

00:39:05.070 --> 00:39:05.903
And why not?

00:39:05.903 --> 00:39:08.560
If not, and I guess
the question is directed

00:39:08.560 --> 00:39:10.740
to Edison specifically
on the operation side,

00:39:10.740 --> 00:39:12.430
but anyone free to answer.

00:39:12.430 --> 00:39:14.130
Thank you again, President Batjer.

00:39:15.690 --> 00:39:16.967
<v ->Congressman thank you so much.</v>

00:39:16.967 --> 00:39:21.460
I will be sure that the Edison
folks address your question

00:39:21.460 --> 00:39:23.360
in their presentation.

00:39:23.360 --> 00:39:24.430
Thank you very much.

00:39:24.430 --> 00:39:29.410
And now I will turn to
Senator and Chair (indistinct)

00:39:30.322 --> 00:39:31.620
<v Senator>(indistinct)
can you hear me?</v>

00:39:31.620 --> 00:39:32.840
<v ->Yes, we can sir.</v>

00:39:32.840 --> 00:39:35.420
Thank you.
<v ->Thank you,</v>

00:39:35.420 --> 00:39:38.090
President Batjer and CPUC Commissioners

00:39:38.090 --> 00:39:40.970
and of our CAL FIRE, Chief Porter

00:39:40.970 --> 00:39:43.430
and Cal OES Director Ghilarducci.

00:39:43.430 --> 00:39:46.500
Thank you for the opportunity
to provide brief comments

00:39:46.500 --> 00:39:47.630
at this meeting today.

00:39:47.630 --> 00:39:49.280
As the chair of the Senate

00:39:49.280 --> 00:39:52.100
Energy Utilities And
Communications Committee,

00:39:52.100 --> 00:39:55.250
our committee held multiple
policy and informational

00:39:55.250 --> 00:39:58.070
hearings on the issues
and challenges posed

00:39:58.070 --> 00:40:01.070
by electric utilities practice

00:40:01.070 --> 00:40:03.610
of de-energizing electric circuits.

00:40:03.610 --> 00:40:04.940
And, of course, the consequences

00:40:04.940 --> 00:40:07.040
of turning off the power to customers.

00:40:07.040 --> 00:40:10.670
In the fall of 2019, my
committee had an eight hour

00:40:10.670 --> 00:40:12.940
oversight hearing to
hear from yourselves

00:40:12.940 --> 00:40:15.580
and the three electric
investor owned utilities,

00:40:15.580 --> 00:40:20.580
including Southern California
Edison regarding the lessons

00:40:20.698 --> 00:40:25.510
that were learned, and the
steps that needed to be applied

00:40:25.510 --> 00:40:28.240
to improve the practice
of shutting off power.

00:40:28.240 --> 00:40:33.070
Of course, back in the
end of 2018, we had,

00:40:33.070 --> 00:40:36.630
or it was at the end of 2019,
we had some power shut offs

00:40:36.630 --> 00:40:40.560
that have resulted in
damages and all the impacts

00:40:40.560 --> 00:40:42.410
that were discussed and
some of the comments

00:40:42.410 --> 00:40:44.210
made by all of you today.

00:40:44.210 --> 00:40:49.020
And we talked about how
we could minimize those.

00:40:49.020 --> 00:40:52.410
We also heard loud and clear
from residents across the state

00:40:52.410 --> 00:40:55.490
who are affected by the
challenge, notifications,

00:40:55.490 --> 00:40:58.440
the inadequate communications,

00:40:58.440 --> 00:41:01.210
the poor coordination
between the state cities,

00:41:01.210 --> 00:41:04.640
counties and utilities, and
the challenges for the medically

00:41:04.640 --> 00:41:08.100
vulnerable and disabled
population, among others.

00:41:08.100 --> 00:41:11.570
Most of these shut offs and
come with anticipated plans

00:41:11.570 --> 00:41:15.280
on how to address the needs of the most

00:41:15.280 --> 00:41:18.340
vulnerable populations
affected by these.

00:41:18.340 --> 00:41:21.930
And of course, there were
consequences for that.

00:41:21.930 --> 00:41:26.110
Those consequences,
those issues were more acute

00:41:26.110 --> 00:41:28.480
in the PG&amp;E service territory.

00:41:28.480 --> 00:41:30.620
But we also heard of challenges

00:41:30.620 --> 00:41:34.560
in Southern California
Edison's territory as well.

00:41:34.560 --> 00:41:37.500
We all understood
that the events of the fall

00:41:37.500 --> 00:41:41.664
of 2019 were unacceptable
and should not be repeated.

00:41:41.664 --> 00:41:46.410
And we embarked on a future expecting

00:41:46.410 --> 00:41:48.540
that these would be greatly reduced.

00:41:48.540 --> 00:41:52.040
Last year, although the
COVID-19 crisis required us

00:41:52.040 --> 00:41:57.040
to prioritize bills and which
led to a substantial reduction

00:41:58.760 --> 00:42:01.650
in the bill load of the legislature.

00:42:01.650 --> 00:42:05.530
My committee, and the
senate generally continued

00:42:05.530 --> 00:42:09.320
to prioritize the need
to address wild fire risks.

00:42:09.320 --> 00:42:12.390
And the improvements and
practices related to proactive

00:42:12.390 --> 00:42:17.390
power shut offs now coined
the PSPS as an indication

00:42:18.400 --> 00:42:21.890
of how important this is
an issue to the legislature

00:42:21.890 --> 00:42:23.860
and how it must be addressed.

00:42:23.860 --> 00:42:26.150
We also held a five
hour oversight hearing

00:42:26.150 --> 00:42:28.620
to get an update from the CPUC.

00:42:28.620 --> 00:42:31.950
And the three large electric
utilities regarding the status

00:42:31.950 --> 00:42:36.440
of the wildfire mitigation
efforts included in PSPS,

00:42:36.440 --> 00:42:38.510
especially because of the COVID crisis

00:42:38.510 --> 00:42:40.720
and the need for residents to stay home

00:42:40.720 --> 00:42:43.900
in order to reduce
transmission of the deadly virus.

00:42:43.900 --> 00:42:45.920
So, again, this

00:42:47.180 --> 00:42:51.330
we felt that in the event of COVID,

00:42:51.330 --> 00:42:54.710
that we had to take additional
measures to ensure that we

00:42:54.710 --> 00:42:58.550
protect the health of the
public's health and safety.

00:42:58.550 --> 00:43:01.120
We all understand the
practice of proactively

00:43:01.120 --> 00:43:03.470
de-energizing electric circuit

00:43:03.470 --> 00:43:06.380
and that it has been
a long standing tool

00:43:06.380 --> 00:43:07.993
in the utilities toolbox.

00:43:09.140 --> 00:43:12.810
We have been following
this practice in California

00:43:12.810 --> 00:43:16.070
at least in San Diego
going back 15 years,

00:43:16.070 --> 00:43:21.070
it's been a reserved,
however, for instances where

00:43:21.270 --> 00:43:25.070
maintaining electric power
poses an immediate threat

00:43:25.070 --> 00:43:30.070
or harm of loss of life and
and a threat to property.

00:43:31.460 --> 00:43:34.320
The practice of proactively
shutting off power

00:43:34.320 --> 00:43:37.190
to protect against electric
utility equipment igniting

00:43:37.190 --> 00:43:42.190
a wildfire has been a more
recent practice in the history

00:43:42.360 --> 00:43:45.330
as the threat of wildfire
has grown in the state.

00:43:45.330 --> 00:43:49.220
Although the CPUC
Commissioners or urged the utility

00:43:49.220 --> 00:43:52.080
electric utilities to use power shut up

00:43:52.080 --> 00:43:54.670
as a last resort in July 2018.

00:43:54.670 --> 00:43:57.460
When the CPUC passed
a resolution on the issue

00:43:58.300 --> 00:44:00.880
seems clear from the utilities practice,

00:44:00.880 --> 00:44:04.420
that the use of PSPS in
many cases and immediate tool

00:44:04.420 --> 00:44:08.600
for utilities given the
increasing risk of wildfires.

00:44:08.600 --> 00:44:10.660
I believe going forward,

00:44:10.660 --> 00:44:15.610
a judicious application
must be the guiding principle.

00:44:15.610 --> 00:44:17.160
What is judicious?

00:44:17.160 --> 00:44:20.380
Well, that is something that
we have to come to understand

00:44:20.380 --> 00:44:24.220
together, working together
to identify what judiciousness

00:44:24.220 --> 00:44:29.220
is, especially when
considering the big threats

00:44:29.730 --> 00:44:32.680
to the most vulnerable in our community.

00:44:32.680 --> 00:44:36.950
Electric utilities should
strive to maintain electricity,

00:44:36.950 --> 00:44:38.800
what is truly an essential service

00:44:38.800 --> 00:44:41.260
and even more necessary
during a pandemic.

00:44:41.260 --> 00:44:44.240
The need to shut off power
in order to prevent igniting

00:44:44.240 --> 00:44:47.170
wildfire must be done judiciously

00:44:47.170 --> 00:44:50.540
with as minimal impact
to customers as possible.

00:44:50.540 --> 00:44:53.580
And as a last resort
when truly necessary,

00:44:53.580 --> 00:44:58.070
with adequate customer
notification and preparation.

00:44:58.070 --> 00:45:00.410
The use of power setups
must also be trumped

00:45:00.410 --> 00:45:03.490
by the improvements to the
system to reduce the need

00:45:05.070 --> 00:45:08.280
to reduce the need of
power shut off in the long term

00:45:08.280 --> 00:45:13.280
and with well defined plans,
and well engineered plans

00:45:15.650 --> 00:45:18.823
that will minimize
impacts to the customers.

00:45:19.663 --> 00:45:23.200
In that regard, I welcome
you're holding this public meeting

00:45:23.200 --> 00:45:27.120
and Southern California Edison's letter,

00:45:27.120 --> 00:45:29.440
noting their willingness
to improve their practices

00:45:29.440 --> 00:45:30.930
in coordination and communication.

00:45:30.930 --> 00:45:32.550
I appreciate that very much.

00:45:32.550 --> 00:45:35.500
Our committee will continue
to follow these developments,

00:45:35.500 --> 00:45:38.690
and ensure that all
parties are doing their part

00:45:38.690 --> 00:45:41.940
to improve the situation,
including at our annual

00:45:41.940 --> 00:45:44.120
oversight hearing of the PUC,

00:45:44.120 --> 00:45:47.800
and as necessary oversight
hearings of the utilities

00:45:47.800 --> 00:45:50.170
themselves become necessary.

00:45:50.170 --> 00:45:51.140
Thank you very much.

00:45:51.140 --> 00:45:53.590
And I wish all of you a great year,

00:45:53.590 --> 00:45:56.483
and I wish that you
all stay healthy as well.

00:45:57.870 --> 00:45:58.900
<v ->Thank you, Mr. Chairman.</v>

00:45:58.900 --> 00:46:01.800
Appreciate your words very much.

00:46:01.800 --> 00:46:05.317
Now, we will turn to
Assemblywoman (indistinct).

00:46:10.450 --> 00:46:11.930
<v Assemblywoman>Commissioners
thank you so much</v>

00:46:11.930 --> 00:46:14.190
for holding this hearing
Cal OES, CAL FIRE

00:46:14.190 --> 00:46:15.313
thank you as well.

00:46:16.340 --> 00:46:18.030
This is an important hearing.

00:46:18.030 --> 00:46:21.230
And I wanna also
thank the representatives

00:46:21.230 --> 00:46:24.810
of Southern California
Edison for participating as well.

00:46:24.810 --> 00:46:28.850
This issue is not only
an issue of convenience,

00:46:28.850 --> 00:46:33.090
cost and fairness, but it's
an issue of public safety.

00:46:33.090 --> 00:46:35.980
I represent a district that includes the

00:46:35.980 --> 00:46:39.620
city of Simi Valley,
the Santa Clarita Valley

00:46:39.620 --> 00:46:41.940
as well as a town called Agua Dulce.

00:46:41.940 --> 00:46:44.380
And I've been in office for 50 days now.

00:46:44.380 --> 00:46:47.150
And it seems like in those 50 days,

00:46:47.150 --> 00:46:49.640
the vast majority of PSPS events

00:46:50.750 --> 00:46:54.740
under (indistinct) Edison
have happened in my district.

00:46:54.740 --> 00:46:56.560
In the past week alone,

00:46:56.560 --> 00:47:01.560
I've heard from over 600
constituents about how PSPS events

00:47:02.840 --> 00:47:06.110
have been very serious,
have had very serious effects

00:47:06.110 --> 00:47:08.740
on their lives, not the past 50 days.

00:47:08.740 --> 00:47:13.420
In the past five days I've
heard from 600 constituents

00:47:13.420 --> 00:47:14.710
about their stories,

00:47:14.710 --> 00:47:18.040
many families are working
or studying from home

00:47:18.040 --> 00:47:19.940
during this pandemic.

00:47:19.940 --> 00:47:24.710
Families who rely on
wildwater need to pump water

00:47:24.710 --> 00:47:27.890
to their house to use the restroom.

00:47:27.890 --> 00:47:30.760
Medical devices
require-energy to operate.

00:47:30.760 --> 00:47:34.520
Some life saving medications
require cool storage,

00:47:34.520 --> 00:47:36.910
food spoils without refrigeration,

00:47:36.910 --> 00:47:40.384
and traffic intersections become unsafe

00:47:40.384 --> 00:47:43.880
with out functioning traffic lights,

00:47:43.880 --> 00:47:46.120
just to name a few of their concerns,

00:47:46.120 --> 00:47:48.920
we're frustrated to say the least.

00:47:48.920 --> 00:47:51.520
Now I am hopeful that we can all agree

00:47:51.520 --> 00:47:56.250
that we need to mitigate
the frequency and duration

00:47:56.250 --> 00:48:01.250
of these PSPS events and work towards

00:48:01.380 --> 00:48:05.010
where we don't need to
shut down anybody's power.

00:48:05.010 --> 00:48:06.860
Now I'm really committed
to working with all

00:48:06.860 --> 00:48:09.610
of our stakeholders
to make this a reality.

00:48:09.610 --> 00:48:13.950
And today's important
part of that, that first step.

00:48:13.950 --> 00:48:17.640
Now I did submit a letter
to the Commissioners.

00:48:17.640 --> 00:48:21.100
I appreciate the letter
that and the questions

00:48:21.100 --> 00:48:22.530
proposed to SoCal Edison.

00:48:22.530 --> 00:48:24.800
I'm looking forward
to their presentation.

00:48:24.800 --> 00:48:28.960
I did submit a letter to
the PUC and I look forward

00:48:28.960 --> 00:48:33.400
to your response and working
with everybody on this call

00:48:33.400 --> 00:48:35.410
to end the need for PSP events.

00:48:35.410 --> 00:48:36.253
Thanks so much.

00:48:37.360 --> 00:48:39.280
<v ->Thank you very
much, AssemblyWoman.</v>

00:48:39.280 --> 00:48:41.463
Thank you for joining us this afternoon.

00:48:42.420 --> 00:48:46.410
And we are now moving on
to Supervisor Donald Wagner

00:48:46.410 --> 00:48:47.360
from Orange County.

00:48:49.280 --> 00:48:50.330
<v Supervisor>Thank
you, Madam President.</v>

00:48:50.330 --> 00:48:52.370
And it is a pleasure to be with you.

00:48:52.370 --> 00:48:55.250
I thank you for convening this meeting.

00:48:55.250 --> 00:48:59.220
On January, 7th, I sent a
letter to the Commission which

00:48:59.220 --> 00:49:02.190
I trust will become part of the record.

00:49:02.190 --> 00:49:05.100
And I will give you the good news first,

00:49:05.100 --> 00:49:09.040
your opening comments,
Madam President said a lot

00:49:09.040 --> 00:49:13.720
of what I wanted to say and I
number one, thank you for it.

00:49:13.720 --> 00:49:15.940
And number two, I'm
very much looking forward

00:49:15.940 --> 00:49:19.323
to Edison addressing those issues.

00:49:20.350 --> 00:49:24.600
It is important that
Edison be more responsive

00:49:24.600 --> 00:49:29.600
and rein in the use
of these PSPS events.

00:49:30.260 --> 00:49:34.140
I am privileged to represent
a number of canyons,

00:49:34.140 --> 00:49:38.850
rural canyons here in Orange
County that certainly amongst

00:49:38.850 --> 00:49:43.070
folks in Orange County bear
the brunt of the shutdowns.

00:49:43.070 --> 00:49:45.670
And one thing that is critical.

00:49:45.670 --> 00:49:48.370
You listed yourself Madam President,

00:49:48.370 --> 00:49:53.370
a number of real world
impacts that the shutdowns have.

00:49:53.860 --> 00:49:57.570
And I wanna emphasize
there is of course the uncertainty

00:49:57.570 --> 00:50:02.500
you mentioned, just with the
repeated threats of a shutdown.

00:50:02.500 --> 00:50:05.090
But when the shutdown itself happens,

00:50:05.090 --> 00:50:10.090
one of the other effects that
maybe didn't get discussed

00:50:10.310 --> 00:50:13.110
and needs to be considered by Edison

00:50:13.110 --> 00:50:16.153
is the fact that when
the power goes off,

00:50:17.270 --> 00:50:19.960
at least in the canyons I represent,

00:50:19.960 --> 00:50:23.260
so too goes off any communication,

00:50:23.260 --> 00:50:26.870
so if there is a preemptive
shutdown of power,

00:50:26.870 --> 00:50:28.930
and then there is a fire,

00:50:28.930 --> 00:50:31.550
or there is as we face with the rains,

00:50:31.550 --> 00:50:36.550
a threat of a slide or a
flood, the power is down,

00:50:36.640 --> 00:50:41.147
the ability to call 911 is
down, the ability to receive

00:50:41.147 --> 00:50:45.200
alerts from our Orange
County alert system is gone,

00:50:45.200 --> 00:50:50.200
that not only leaves the
residents literally in the dark,

00:50:50.530 --> 00:50:53.350
but also very figuratively,
in the dark in terms

00:50:53.350 --> 00:50:57.120
of the threats to them, their
families, their properties.

00:50:57.120 --> 00:51:02.120
And so something like that
threat needs to be considered

00:51:02.610 --> 00:51:06.840
by Edison in making its determinations.

00:51:06.840 --> 00:51:11.840
I will add, as I believe
both Congressman Garcia

00:51:12.100 --> 00:51:16.880
and Senator Wayso mentioned,
the idea that the criteria

00:51:16.880 --> 00:51:21.880
for the shutdown needs
to be rethought by Edison.

00:51:22.450 --> 00:51:24.260
I had a town hall.

00:51:24.260 --> 00:51:28.132
Edison was there, I thank
them for participating.

00:51:28.132 --> 00:51:30.560
But I hope they heard the importance

00:51:30.560 --> 00:51:34.340
of a little bit more measured criteria.

00:51:34.340 --> 00:51:37.960
Not all of the Canyons
that I represent are the same

00:51:37.960 --> 00:51:39.940
and will be affected the same way

00:51:39.940 --> 00:51:42.010
by winds of a certain speed.

00:51:42.010 --> 00:51:45.370
And of course, throughout
the state of California

00:51:45.370 --> 00:51:48.040
the winds in my canyons
may have different effects

00:51:48.040 --> 00:51:51.080
than say the winds in
the district represented

00:51:51.080 --> 00:51:54.600
by Congressman Garcia or
Assemblywoman (indistinct),

00:51:54.600 --> 00:51:59.600
I would hope that Edison is
on top of those distinctions

00:51:59.970 --> 00:52:03.570
as it goes forward in responding to you

00:52:03.570 --> 00:52:08.570
and this very important
inquiry by the CPUC.

00:52:08.660 --> 00:52:11.323
Thank you, Madam
President and Commissioners.

00:52:12.900 --> 00:52:15.550
<v ->Thank you very much.</v>
<v ->You're welcome.</v>

00:52:15.550 --> 00:52:20.550
<v ->Thank you very much,
Supervisor Wagner,</v>

00:52:20.640 --> 00:52:23.370
for participating today and
thank you for your remarks.

00:52:23.370 --> 00:52:27.463
Now we'll move on to Mayor
Keith Mashburn from Simi Valley.

00:52:30.310 --> 00:52:31.160
<v Mayor>Thank you, honorable</v>

00:52:31.160 --> 00:52:34.830
President Batjer and Commissioners.

00:52:34.830 --> 00:52:37.810
I am the elected mayor
of the city of Simi Valley,

00:52:37.810 --> 00:52:41.140
population 125,000 in Ventura County

00:52:41.140 --> 00:52:43.070
and a former Ventura County Fire

00:52:43.070 --> 00:52:46.130
battalion chief and investigator.

00:52:46.130 --> 00:52:51.130
Simi Valley has too much
experience with SCE's PSPS events.

00:52:51.580 --> 00:52:56.260
In 2020, the city's six PSPS events

00:52:56.260 --> 00:53:01.260
began in September
ranging from 24 to 72 hours,

00:53:01.490 --> 00:53:06.080
with one PSPS event each
week between Thanksgiving Day

00:53:06.080 --> 00:53:09.623
and December, 8th and another
during the Christmas holiday.

00:53:10.460 --> 00:53:15.460
Over 36,000 customers were
impacted during any given event.

00:53:17.620 --> 00:53:21.360
During these outages,
customers received unintelligible

00:53:21.360 --> 00:53:24.733
incomplete and confusing notifications.

00:53:25.700 --> 00:53:29.500
Our residents request you
to direct Edison leadership

00:53:29.500 --> 00:53:33.490
to provide an explanation
why the energizes circuits

00:53:33.490 --> 00:53:36.380
that are wholly contained
within fully developed

00:53:36.380 --> 00:53:40.950
urban areas, including
underground distribution lines,

00:53:40.950 --> 00:53:44.499
where there is no
clear danger of wildfire.

00:53:44.499 --> 00:53:49.499
Our residents respectfully
request the CPUC require Edison

00:53:52.030 --> 00:53:56.570
to use a targeted
approach in its PSPS events

00:53:56.570 --> 00:54:00.023
by employing air
switches on its circuits.

00:54:01.099 --> 00:54:04.220
PSPS events may avert wildfire,

00:54:04.220 --> 00:54:08.290
but they create other
dangerous situations instead.

00:54:08.290 --> 00:54:11.790
When SCE de-energizes
it circuits traffic signals

00:54:11.790 --> 00:54:14.523
within the circuit lose
power and go dark.

00:54:15.390 --> 00:54:20.040
This creates an extreme danger
for drivers and pedestrians.

00:54:20.040 --> 00:54:24.040
These dark intersections
operational prior to the event

00:54:24.040 --> 00:54:26.500
become a city liability.

00:54:26.500 --> 00:54:31.183
The city respectfully requests
the CPUC to compel Edison

00:54:32.191 --> 00:54:35.413
to keep the power on
to our traffic signals.

00:54:36.670 --> 00:54:38.740
If Edison is unable to do so,

00:54:38.740 --> 00:54:41.040
what liability will they assume

00:54:41.040 --> 00:54:44.610
for creating these hazardous situations?

00:54:44.610 --> 00:54:47.110
Will Edison reimburse cities the cost

00:54:47.110 --> 00:54:50.160
to install backup power
systems on the signals

00:54:50.160 --> 00:54:53.463
to avert outages due to PSPS events?

00:54:54.970 --> 00:54:58.420
Edison has no disincentive
not to turn the power off

00:54:58.420 --> 00:55:00.760
to 1000s of customers.

00:55:00.760 --> 00:55:03.510
They don't reimburse
their customers for food loss

00:55:03.510 --> 00:55:08.050
in the refrigerators and
freezers due to PSPS events.

00:55:08.050 --> 00:55:10.800
They don't reimburse
for large appliances

00:55:10.800 --> 00:55:13.983
that fail when the
circuit is reenergized.

00:55:16.090 --> 00:55:19.560
Edison has successfully
transferred the liability

00:55:19.560 --> 00:55:22.680
that it has been seeking
to avoid from wildfires

00:55:22.680 --> 00:55:25.940
directly to its ratepayers
and the communities

00:55:25.940 --> 00:55:28.363
it serves on the taxpayers done.

00:55:29.770 --> 00:55:33.640
President Batjer and
honorable Commissioners,

00:55:33.640 --> 00:55:37.100
please hold Edison
financially responsible

00:55:37.100 --> 00:55:39.660
for the dangerous situation is creating

00:55:39.660 --> 00:55:41.710
in this service area.

00:55:41.710 --> 00:55:45.420
Simi Valley resonance
along with all SCE customers

00:55:45.420 --> 00:55:47.150
deserve far better.

00:55:47.150 --> 00:55:49.638
And I thank you for having this meeting.

00:55:49.638 --> 00:55:52.730
Deeply appreciated by my constituency

00:55:52.730 --> 00:55:54.213
and the city of Simi Valley.

00:55:54.213 --> 00:55:55.543
Have a wonderful day.

00:55:57.390 --> 00:55:59.020
<v ->Thank you, Mayor Mashburn.</v>

00:55:59.020 --> 00:56:00.940
I wanna thank you also for the letter

00:56:00.940 --> 00:56:03.350
that you sent the Commission
it was extremely helpful

00:56:03.350 --> 00:56:05.050
in preparation for today.

00:56:05.050 --> 00:56:07.330
Very thoughtful letter
received many letters

00:56:07.330 --> 00:56:10.190
from your constituents,
including one that was extremely

00:56:11.130 --> 00:56:14.340
detailed and helpful
for Mr. Michael Murphy

00:56:14.340 --> 00:56:15.360
of Simi Valley.

00:56:15.360 --> 00:56:17.310
So thank you very much, Mayor.

00:56:17.310 --> 00:56:22.310
We will now turn to Mayor
David Shaver from Stanton.

00:56:24.293 --> 00:56:26.160
<v David>Hello, can
you hear me okay?</v>

00:56:26.160 --> 00:56:27.710
<v ->Yes, we certainly
can, Mr. Mayor.</v>

00:56:27.710 --> 00:56:29.900
<v David>Okay, use David Schobert.</v>

00:56:29.900 --> 00:56:32.530
But that's quite alright.
<v ->I still apologize.</v>

00:56:32.530 --> 00:56:35.160
But the name like Batjer, and Chava,

00:56:35.160 --> 00:56:36.270
I should have gotten that right.

00:56:36.270 --> 00:56:38.690
Thank you.
<v ->That's too simple.</v>

00:56:38.690 --> 00:56:39.710
It's a way it's spelled.

00:56:39.710 --> 00:56:42.700
Anyway, I wanna thank the
Public Utilities Commission,

00:56:42.700 --> 00:56:45.340
the board CAL FIRE.

00:56:45.340 --> 00:56:49.060
And, of course, Edison for
putting in getting this going.

00:56:49.060 --> 00:56:51.910
I'm coming from a
little bit different point.

00:56:51.910 --> 00:56:56.750
I've heard a lot of concerns,
which I'm also aware of,

00:56:56.750 --> 00:56:59.370
fortunately, in my area
of Southern California,

00:56:59.370 --> 00:57:01.260
which is Orange County,

00:57:01.260 --> 00:57:06.260
which has a very urban
and condensed population.

00:57:06.320 --> 00:57:10.180
Edison has done some things
which I wanna share with you,

00:57:10.180 --> 00:57:12.703
which I think is a part of a solution.

00:57:14.000 --> 00:57:17.733
Number one, their outreach program has

00:57:17.733 --> 00:57:20.600
greatly improved over the past year.

00:57:20.600 --> 00:57:22.980
I know that there's two
types of emergencies

00:57:22.980 --> 00:57:24.847
that have affected my
community at (faintly speaking).

00:57:25.720 --> 00:57:28.120
The first one being
the rolling blackouts,

00:57:28.120 --> 00:57:29.600
and the other ones that have been caused

00:57:29.600 --> 00:57:31.980
by some kind of an emergency, you know,

00:57:31.980 --> 00:57:36.070
whether it's a car hitting a
telephone pole, or human,

00:57:36.070 --> 00:57:39.800
other human activity, or Mother Nature.

00:57:39.800 --> 00:57:43.240
I will let you know that
the nice thing about it is that

00:57:43.240 --> 00:57:46.270
we have not been offline that much

00:57:46.270 --> 00:57:48.940
because of the grid system
that has been established

00:57:48.940 --> 00:57:52.333
by Southern California
Edison in our urban area.

00:57:53.230 --> 00:57:57.190
It's nice to know that the
Public Utilities Commission

00:57:57.190 --> 00:58:02.190
had the foresight to put the
first natural gas power plant,

00:58:02.250 --> 00:58:05.600
the very substation
in my city of Stanton,

00:58:05.600 --> 00:58:08.900
which produces 49.8 megawatts.

00:58:08.900 --> 00:58:11.330
These types of plants are instrumental

00:58:11.330 --> 00:58:13.360
in taking care of not only the overload,

00:58:13.360 --> 00:58:14.960
but also emergency (indistinct).

00:58:16.130 --> 00:58:18.179
I also found it was quite interesting

00:58:18.179 --> 00:58:23.179
in the fact that the plant
and the county and the state

00:58:24.303 --> 00:58:28.270
took the liberty to extend the
lines through my community

00:58:28.270 --> 00:58:31.720
so that it would reach out and
provide power from that plant

00:58:31.720 --> 00:58:33.673
to my seven neighboring cities.

00:58:34.560 --> 00:58:39.560
Taking it a step further,
there was a third party Wpower

00:58:39.580 --> 00:58:43.400
that just recently
completed a 98 megawatt

00:58:43.400 --> 00:58:47.610
battery backup peaker
plants directly across the street

00:58:47.610 --> 00:58:48.830
from library stations.

00:58:48.830 --> 00:58:51.330
So I call them my twin towers of power

00:58:51.330 --> 00:58:53.330
in the city of Stanton.

00:58:53.330 --> 00:58:55.820
This battery backup, as you know,

00:58:55.820 --> 00:58:58.660
is state of the art is
sort of the first of its kind

00:58:58.660 --> 00:59:00.030
to actually store the energy

00:59:00.030 --> 00:59:04.709
and use it as it necessitates
itself on off peak hours.

00:59:04.709 --> 00:59:07.750
I wanna thank the CUP for helping me get

00:59:07.750 --> 00:59:10.070
that in my community
but also bringing it

00:59:10.070 --> 00:59:12.130
to Southern California.

00:59:12.130 --> 00:59:15.880
As far as my relationship
goes, I'm very fortunate.

00:59:15.880 --> 00:59:19.915
And I think this is one thing
that Edison can learn from.

00:59:19.915 --> 00:59:24.390
Edison is a is got a lot of hierarchy.

00:59:24.390 --> 00:59:26.840
But what I find is the
best way is to work through

00:59:26.840 --> 00:59:29.620
your local government relations people.

00:59:29.620 --> 00:59:34.080
I'm very blessed to have a
young lady, Jessica Fernandez,

00:59:34.080 --> 00:59:37.800
that works directly with my
city and my neighboring cities.

00:59:37.800 --> 00:59:39.360
I was just looking at my email.

00:59:39.360 --> 00:59:42.290
I have gotten 62 messages from her

00:59:42.290 --> 00:59:46.370
within the past several months
and that's almost one a week.

00:59:46.370 --> 00:59:49.450
And I think those what's
interesting about that if she tries

00:59:49.450 --> 00:59:52.540
to update me constantly
on what's going on,

00:59:52.540 --> 00:59:56.000
and she's able to forecast
some of the workouts,

00:59:56.000 --> 00:59:58.910
I think where they could
improve on their system

00:59:58.910 --> 01:00:02.030
is for the emergence
interruptions of service.

01:00:02.030 --> 01:00:03.590
Those are the unexpected ones

01:00:03.590 --> 01:00:07.120
whose oftentimes
catches them by surprise.

01:00:07.120 --> 01:00:10.830
But it also catches my
residents by surprise.

01:00:10.830 --> 01:00:14.280
So as long as we know when
the larger ones are coming,

01:00:14.280 --> 01:00:17.940
and we can prepare for it, with
the way in which we can keep

01:00:17.940 --> 01:00:21.360
our refrigerator doors
closed, we can prepare for that.

01:00:21.360 --> 01:00:22.950
I think that's important.

01:00:22.950 --> 01:00:25.670
They haven't proved that in my area.

01:00:25.670 --> 01:00:28.370
And I think it's because
unlike some of the others,

01:00:28.370 --> 01:00:31.560
folks, people, you know,
where their people are spread out

01:00:31.560 --> 01:00:35.930
in larger areas, we're
more in contact, urban area.

01:00:35.930 --> 01:00:39.000
One of the other things too,
is once you get it to the local

01:00:39.000 --> 01:00:41.220
government affairs people, they can have

01:00:41.220 --> 01:00:43.890
that personal relationship
with local government,

01:00:43.890 --> 01:00:47.000
and they can know what's going on.

01:00:47.000 --> 01:00:50.700
So my comment is, is
that I really appreciate you

01:00:50.700 --> 01:00:52.270
having this meeting.

01:00:52.270 --> 01:00:55.990
Because yes, I was affected by the PSPS

01:00:55.990 --> 01:00:58.540
as they came in waves.

01:00:58.540 --> 01:01:00.780
Fortunately, the city of Stanton

01:01:00.780 --> 01:01:03.670
and my neighboring communities
were able to do well with it,

01:01:03.670 --> 01:01:08.670
because the CUPs foresight
to go these two major

01:01:08.680 --> 01:01:12.270
or this one major first
peaker plant in Stanton,

01:01:12.270 --> 01:01:17.270
and then also Edison, Southern
California, and teaming up

01:01:18.170 --> 01:01:22.710
with Wpower to get my new 98
megawatt battery backup power

01:01:22.710 --> 01:01:26.420
plant that is already open and
running here in my community.

01:01:26.420 --> 01:01:29.070
Anyway, I wanna thank
everyone for giving me

01:01:29.070 --> 01:01:30.893
a chance to share my thoughts.

01:01:32.010 --> 01:01:35.870
I appreciate all that you
do, especially on our rates,

01:01:35.870 --> 01:01:38.490
whether it's a water
rates or electrical rates,

01:01:38.490 --> 01:01:40.047
and I wish you all to be safe.

01:01:40.047 --> 01:01:41.690
And again, thank you.

01:01:42.764 --> 01:01:43.597
<v ->Thank you, Mr. Mayor.</v>

01:01:43.597 --> 01:01:45.710
Now we will turn to Congress.

01:01:45.710 --> 01:01:49.723
Excuse me, Council
Member Pam Walter of Acton.

01:01:53.610 --> 01:01:57.043
<v Pam>Hello, thank
you for taking my call.</v>

01:01:57.043 --> 01:02:00.190
This is Pam Walter, and I am a member

01:02:00.190 --> 01:02:02.600
of the Acton Town Council

01:02:02.600 --> 01:02:06.050
and a 32 year resident
of rural (indistinct).

01:02:06.050 --> 01:02:09.130
I would like to express my
sincere hope that as a follow up

01:02:09.130 --> 01:02:12.973
to this meeting, you will
explore whether fcpe PSPS

01:02:15.080 --> 01:02:18.610
threshold really do
represent extreme wind

01:02:18.610 --> 01:02:20.630
and humidity conditions.

01:02:20.630 --> 01:02:23.110
Because my own personal
experience indicates

01:02:23.110 --> 01:02:24.660
that they do not.

01:02:24.660 --> 01:02:28.280
There are three
distribution circuits in Acton,

01:02:28.280 --> 01:02:31.260
the pick, the shovel and the bootlegger.

01:02:31.260 --> 01:02:36.040
I am on the shovel circuit,
and SCE shuts off power

01:02:36.040 --> 01:02:41.040
to my home, even when there
is not even a slight breeze.

01:02:41.720 --> 01:02:44.190
The shovel and bootlegger
circuit was shut off

01:02:44.190 --> 01:02:48.570
in every single PSPS
event that SCE initiated

01:02:48.570 --> 01:02:51.120
in LA County in 2020.

01:02:51.120 --> 01:02:56.120
Last week, SCE conducted a
PSPS event on the peak circuit

01:02:57.610 --> 01:03:00.610
and even cut power to
homes, which have underground

01:03:00.610 --> 01:03:03.720
utilities and are located adjacent

01:03:03.720 --> 01:03:07.080
to SCE substation inactive.

01:03:07.080 --> 01:03:09.380
None of this makes sense to me.

01:03:09.380 --> 01:03:13.300
I know that SCE has reported
to you that is achieved some

01:03:13.300 --> 01:03:17.260
reductions in their
PSPS events this year

01:03:17.260 --> 01:03:19.100
compared to last year.

01:03:19.100 --> 01:03:23.550
But that is not consistent
with actions experience.

01:03:23.550 --> 01:03:27.070
Our local school
district has already lost

01:03:27.070 --> 01:03:30.260
more than a week of
school, which makes this year

01:03:30.260 --> 01:03:33.210
even worse than last
year, if this continues

01:03:33.210 --> 01:03:35.200
in the same manner.

01:03:35.200 --> 01:03:38.430
Another problem is that
because Acton is a desert,

01:03:38.430 --> 01:03:41.900
our native vegetation
is very low growing

01:03:41.900 --> 01:03:46.840
and does not pose a
significant wildfire hazard

01:03:46.840 --> 01:03:48.350
from blowing branches.

01:03:48.350 --> 01:03:52.610
So the wind threshold to
me that they use in Acton

01:03:52.610 --> 01:03:56.393
should reflect this and be
based on structural winds.

01:03:59.010 --> 01:04:01.240
That is not what SCE does.

01:04:01.240 --> 01:04:05.780
In fact, SCE uses the
same peak winds thresholds

01:04:05.780 --> 01:04:10.780
of 31 miles per hour and 46
miles per hour just everywhere,

01:04:12.450 --> 01:04:15.720
regardless of the local
vegetation situation.

01:04:15.720 --> 01:04:19.290
To me, this is wrong,
and it should be stopped.

01:04:19.290 --> 01:04:24.290
I'm asking on my own behalf
and on behalf of my community.

01:04:24.490 --> 01:04:29.430
Please, please ensure
that SCE revises its shut off

01:04:29.430 --> 01:04:33.950
threshold so that they actually
represent extreme conditions

01:04:33.950 --> 01:04:36.930
and not typical conditions
in our community.

01:04:36.930 --> 01:04:41.670
I have personally been shut
off for a period of 36 hours,

01:04:41.670 --> 01:04:45.918
and I am on a well and
it's extremely difficult

01:04:45.918 --> 01:04:49.630
to even function when
you don't have water.

01:04:49.630 --> 01:04:53.120
I really appreciate you
taking the time to listen to me.

01:04:53.120 --> 01:04:56.440
And I appreciate your
time and consideration

01:04:56.440 --> 01:04:59.120
for everything that needs
to be done in the future

01:04:59.120 --> 01:05:01.540
to help my community of Acton.

01:05:01.540 --> 01:05:04.903
Thank you very much
president and Commissioners.

01:05:06.450 --> 01:05:09.300
<v ->Thank you, council member.</v>

01:05:09.300 --> 01:05:12.410
Now we're going to
turn to your colleague,

01:05:12.410 --> 01:05:16.213
Council Member Jeremiah
(indistinct), also from Acton town.

01:05:18.640 --> 01:05:20.375
<v Jeremiah>Hello, everyone.</v>

01:05:20.375 --> 01:05:23.890
(muffled speaking) Commissioners,
no community has been

01:05:23.890 --> 01:05:26.930
more affected by SCE's PSPS activities

01:05:26.930 --> 01:05:28.230
in the community of Acton.

01:05:29.090 --> 01:05:31.571
So we resinated of
Acton are very grateful

01:05:31.571 --> 01:05:33.380
that you convene this meeting today.

01:05:33.380 --> 01:05:35.330
Today I'm speaking on
behalf of the town council,

01:05:35.330 --> 01:05:37.723
which I'm very fortunate
to serve as president.

01:05:38.640 --> 01:05:40.980
Back in town councils worked
really hard over the last year

01:05:40.980 --> 01:05:42.860
to bring light to the
problems and the hardships

01:05:42.860 --> 01:05:47.860
that Edison's PSPS events
have posed to rural residents,

01:05:48.600 --> 01:05:51.893
like myself and the rest of
the folks in our community.

01:05:52.750 --> 01:05:55.580
And our concerns extend well beyond

01:05:55.580 --> 01:05:57.010
just notification errors.

01:05:57.010 --> 01:05:59.010
For example, every time that Edison

01:05:59.010 --> 01:06:02.260
shuts off power here
Acton, our residents lose all

01:06:02.260 --> 01:06:04.590
connection to the outside world.

01:06:04.590 --> 01:06:09.370
That's from cable TV,
where they can get news

01:06:09.370 --> 01:06:10.613
to cell phone signal.

01:06:11.600 --> 01:06:14.230
The only thing left is satellite.

01:06:14.230 --> 01:06:16.380
And that's if you have
a generator running.

01:06:17.630 --> 01:06:20.530
Even if residents have a
full solar and battery backup,

01:06:20.530 --> 01:06:23.470
that doesn't really help because
again, the internet's gone,

01:06:23.470 --> 01:06:26.950
and the TV service for most
residents is gone as well.

01:06:26.950 --> 01:06:29.410
This proves the real life safety threat

01:06:29.410 --> 01:06:34.160
and it manifested itself
stream Edison's took fire

01:06:34.160 --> 01:06:36.770
during fire during the PSPS event.

01:06:36.770 --> 01:06:39.990
We had risen to two in the
morning, as family members

01:06:39.990 --> 01:06:42.450
that were totally unaware
that fire was nearby

01:06:42.450 --> 01:06:44.530
and nearly upon them.

01:06:44.530 --> 01:06:47.820
And they basically went
in the middle of the dark

01:06:47.820 --> 01:06:49.100
to get them evacuated out.

01:06:49.100 --> 01:06:50.710
And that's because we
had no way to call them

01:06:50.710 --> 01:06:52.060
they had no way to contact.

01:06:53.420 --> 01:06:55.340
One of our towns biggest concerns is

01:06:55.340 --> 01:06:58.640
that as I've never really
considered the other public safety

01:06:58.640 --> 01:07:01.800
risks that have caused by
PSPS doesn't contemplate

01:07:01.800 --> 01:07:05.060
that PSPS activities
themselves can lead to wildfires

01:07:06.140 --> 01:07:09.900
mentioned to fire
before the TIG fire began

01:07:09.900 --> 01:07:12.010
in a community with Jason Jackson.

01:07:12.010 --> 01:07:17.010
And during a lengthy PSPS
event that a resident decided

01:07:17.390 --> 01:07:19.100
they were hungry in the making meal

01:07:19.100 --> 01:07:23.740
and proceeded to use a smoker
outside which was the start

01:07:23.740 --> 01:07:27.090
of that fire because
they couldn't use inside

01:07:27.980 --> 01:07:29.380
facilities that they had.

01:07:29.380 --> 01:07:33.162
And they couldn't even stop
the fire from the start point

01:07:33.162 --> 01:07:35.713
because they had no water
because the well was turned off.

01:07:35.713 --> 01:07:39.490
In 2019, the Maria fire was
ignited by SCE equipment

01:07:39.490 --> 01:07:42.903
that was sparked when
Edison reenergize the line.

01:07:42.903 --> 01:07:45.340
And if the fire was ignited
in 2019, by a generator

01:07:45.340 --> 01:07:48.850
that a homeowner was
using during PSPS event.

01:07:48.850 --> 01:07:52.193
These are all real,
very real wildfire events

01:07:52.193 --> 01:07:54.180
that have casual links to PSPS.

01:07:54.180 --> 01:07:56.440
But aren't don't appear to be factored

01:07:56.440 --> 01:08:00.470
into PSPS decision making by Edison.

01:08:00.470 --> 01:08:02.590
This is clear from all
their posts, events reports,

01:08:02.590 --> 01:08:06.450
which only assume that
PSPS will prevent wildfires

01:08:06.450 --> 01:08:08.770
never contemplate the
fact that PSPS can actually

01:08:08.770 --> 01:08:10.350
lead to wildfires.

01:08:10.350 --> 01:08:12.190
And based upon what I've highlighted,

01:08:12.190 --> 01:08:14.345
we know that something is wrong.

01:08:14.345 --> 01:08:16.780
When things we hope the
Commission will direct (indistinct)

01:08:16.780 --> 01:08:19.890
to properly way very real
potential deadly consequences

01:08:19.890 --> 01:08:23.520
of its PSPS activities and
refrain from initiating PSPS

01:08:23.520 --> 01:08:26.580
until the most extreme
circumstances are (indistinct).

01:08:26.580 --> 01:08:29.380
And you know, just to
kind of double down on that.

01:08:29.380 --> 01:08:33.740
I really think as residents
we have an expectation

01:08:33.740 --> 01:08:37.970
that power is delivered safely,
that regardless of the wind,

01:08:37.970 --> 01:08:40.860
it can't be delivered
above ground safely

01:08:40.860 --> 01:08:43.940
then the underground of
whatever needs to happen.

01:08:43.940 --> 01:08:45.330
It needs to happen.

01:08:45.330 --> 01:08:50.291
Our residents have suffered
through so many days of outages

01:08:50.291 --> 01:08:53.630
and outages related to
things they're supposed

01:08:53.630 --> 01:08:57.040
to be hardening the grid,
which doesn't appear to have

01:08:57.040 --> 01:09:00.683
worked as 2020 seems
to have been even worse

01:09:00.683 --> 01:09:02.117
than the previous year.

01:09:02.117 --> 01:09:03.563
So I thank you for your time.

01:09:03.563 --> 01:09:05.710
Thank you for listening to our comments

01:09:05.710 --> 01:09:08.973
and concerns and look
forward to your outcome.

01:09:11.020 --> 01:09:13.900
<v ->Thank you very
much for participating.</v>

01:09:13.900 --> 01:09:16.380
Today, council member Owen.

01:09:16.380 --> 01:09:17.894
Thank you.

01:09:17.894 --> 01:09:20.520
We'll now turn to

01:09:21.660 --> 01:09:25.870
Kevin Payne who is President
and CEO of SoCal Edison.

01:09:25.870 --> 01:09:28.910
And thank you, Mr. Payne
and your colleagues from Edison

01:09:28.910 --> 01:09:33.580
for sitting here we
underestimated or overestimated

01:09:33.580 --> 01:09:36.760
our timeframes, and I apologize to you.

01:09:36.760 --> 01:09:38.680
It is now your turn.

01:09:38.680 --> 01:09:39.763
So, Mr. Payne.

01:09:41.060 --> 01:09:43.800
<v ->Thank you very much and
good afternoon, President Batjer</v>

01:09:43.800 --> 01:09:47.170
Commissioners, Director
Ghilarducci, Director Porter

01:09:47.170 --> 01:09:49.240
and everybody attending today.

01:09:49.240 --> 01:09:51.420
Really appreciate the feedback
that we've gotten already

01:09:51.420 --> 01:09:54.190
as you could probably see,
I was furiously taking notes

01:09:54.190 --> 01:09:58.530
and determined to follow
up on everything here today.

01:09:58.530 --> 01:10:00.090
I'm Kevin Payne, President and CEO,

01:10:00.090 --> 01:10:01.590
Southern California Edison.

01:10:01.590 --> 01:10:03.250
And I'm joined by several other leaders

01:10:03.250 --> 01:10:06.350
who have responsibility for
many of our PSPS activity.

01:10:06.350 --> 01:10:09.030
So when we get to their
pieces of the presentation,

01:10:09.030 --> 01:10:10.763
they'll introduce themselves.

01:10:11.820 --> 01:10:13.800
I also wanna thank
you, President Batjer,

01:10:13.800 --> 01:10:16.250
for convening this meeting
and for the opportunity

01:10:16.250 --> 01:10:18.100
to discuss the concerns that you raised

01:10:18.100 --> 01:10:19.853
in January 19 letter.

01:10:20.820 --> 01:10:22.680
We know how important these issues are

01:10:22.680 --> 01:10:24.310
to everybody in attendance today.

01:10:24.310 --> 01:10:27.200
And we will first and foremost, listen,

01:10:27.200 --> 01:10:29.977
to ensure that we understand
all of their perspectives

01:10:29.977 --> 01:10:32.430
will be here until the
last comment is made.

01:10:32.430 --> 01:10:35.580
And we're gonna take
each one of them to heart.

01:10:35.580 --> 01:10:38.700
We also hope that today will
be a valuable two way dialogue

01:10:38.700 --> 01:10:40.430
where we can increase the understanding

01:10:40.430 --> 01:10:44.420
of our PSPS practices and
make them more transparent.

01:10:44.420 --> 01:10:47.390
We do understand that there
are lots of complexities here.

01:10:47.390 --> 01:10:50.130
And there's lots of
understanding that may be lacking.

01:10:50.130 --> 01:10:52.260
And so we look forward to that.

01:10:52.260 --> 01:10:53.750
Based on the dialogue here today,

01:10:53.750 --> 01:10:56.040
and then subsequent
meetings that we might hold

01:10:56.040 --> 01:10:58.710
with some of the
participants, we will formulate

01:10:58.710 --> 01:11:01.580
our action plan to address
each of the issue areas

01:11:01.580 --> 01:11:03.880
that you outlined in your letter.

01:11:03.880 --> 01:11:06.280
My opening comments
today are going to provide

01:11:06.280 --> 01:11:09.060
some perspective on our
approach to managing the risk

01:11:09.060 --> 01:11:12.240
of catastrophic wildfires,
and how we use PSPS

01:11:12.240 --> 01:11:14.127
as a last resort to protect the lives

01:11:14.127 --> 01:11:16.250
and the property of the
people that we serve.

01:11:16.250 --> 01:11:19.850
When the weather in fire
danger conditions demand it,

01:11:19.850 --> 01:11:22.450
then several of our leaders
will provide some more detailed

01:11:22.450 --> 01:11:24.690
information related to
each of the issue areas

01:11:24.690 --> 01:11:26.330
that you described in your letter.

01:11:26.330 --> 01:11:28.430
So again, we look
forward to the dialogue.

01:11:29.930 --> 01:11:33.730
2020 was a year of unimaginable tragedy

01:11:33.730 --> 01:11:35.320
for many Californian.

01:11:35.320 --> 01:11:38.530
Five of the six largest
wildfires in California history

01:11:38.530 --> 01:11:42.160
happened in 2020, and over
4 million acres were burned.

01:11:42.160 --> 01:11:45.270
So these fires, they
illustrate the nature and extent

01:11:45.270 --> 01:11:47.230
of the fire risk threat
that we're facing,

01:11:47.230 --> 01:11:49.060
due to extreme weather conditions,

01:11:49.060 --> 01:11:51.900
along with abundant and dry fields.

01:11:51.900 --> 01:11:53.340
And until last week,

01:11:53.340 --> 01:11:57.080
rainfalls in Central and Southern
California were 50 to 75%,

01:11:57.080 --> 01:11:59.950
below average, and numerous
Santa Ana wind events

01:11:59.950 --> 01:12:03.930
came in waves, requiring
PSPS, our last resort

01:12:03.930 --> 01:12:06.280
to be needed far more
than any of us were like.

01:12:07.190 --> 01:12:11.120
Having said that, I understand
the impact on people

01:12:11.120 --> 01:12:13.500
who've been affected
by these PSPS events.

01:12:13.500 --> 01:12:15.010
You can hear it in their voices.

01:12:15.010 --> 01:12:16.443
I know they're angry and frustrated.

01:12:16.443 --> 01:12:19.350
I've heard from a
number of them directly.

01:12:19.350 --> 01:12:20.820
And I know that particularly

01:12:20.820 --> 01:12:23.360
with the COVID-19 pandemic on us.

01:12:23.360 --> 01:12:27.480
That's it, this has impacted
their lives in so many ways.

01:12:27.480 --> 01:12:30.050
And I know that there's
also no set of customer care

01:12:30.050 --> 01:12:32.520
programs that can fully
overcome the impacts

01:12:32.520 --> 01:12:35.213
of being without power
for extended periods.

01:12:35.213 --> 01:12:39.793
But I also know what
wildfire devastation looks like.

01:12:39.793 --> 01:12:42.610
I've seen entire neighborhoods
reduced to nothing

01:12:42.610 --> 01:12:45.470
but concrete slabs and twisted metal.

01:12:45.470 --> 01:12:47.220
I've seen people fleeing for their lives

01:12:47.220 --> 01:12:49.920
and wondering what will be
there when they come back.

01:12:49.920 --> 01:12:52.480
We've all seen it and
knowing what's at stake,

01:12:52.480 --> 01:12:55.659
we have terribly difficult
decisions to make.

01:12:55.659 --> 01:12:59.600
But given that we have Edison
also have the responsibility

01:12:59.600 --> 01:13:02.630
to help our communities
deal with this tragic situation

01:13:02.630 --> 01:13:05.280
in every way that we reasonably can.

01:13:05.280 --> 01:13:07.650
If there are areas where
we have failed in that regard,

01:13:07.650 --> 01:13:10.200
we will continue our
improvements until we succeed.

01:13:11.470 --> 01:13:13.430
Now ultimately, the more resilient grid

01:13:13.430 --> 01:13:16.414
that we described in our
wildfire mitigation plans,

01:13:16.414 --> 01:13:19.510
will significantly reduce
the risk of utility equipment

01:13:19.510 --> 01:13:23.650
sparking catastrophic
wildfires, and the need for PSPS.

01:13:23.650 --> 01:13:27.430
From managing vegetation,
to aerial and ground inspections

01:13:27.430 --> 01:13:30.810
to advanced protection
technologies to 1000s of miles

01:13:30.810 --> 01:13:33.160
of covered conductor
is a comprehensive plan

01:13:33.160 --> 01:13:35.200
to address these issues.

01:13:35.200 --> 01:13:38.310
Last year, we installed nearly
1000 miles covered conductor

01:13:38.310 --> 01:13:40.030
and we are going to further accelerate

01:13:40.030 --> 01:13:41.763
this progress in 2021.

01:13:43.520 --> 01:13:46.440
Now let me turn my attention
briefly to Edison's approach

01:13:46.440 --> 01:13:48.810
to public safety power shut off.

01:13:48.810 --> 01:13:51.900
Our actions are guided
by four main objectives.

01:13:51.900 --> 01:13:55.280
So first, protect public
safety, of course.

01:13:55.280 --> 01:13:57.170
Second, to keep the power on

01:13:57.170 --> 01:13:59.073
for as many customers as possible.

01:14:00.300 --> 01:14:03.180
Third, to communicate
clearly and accurately.

01:14:03.180 --> 01:14:06.220
And finally to minimize
the impact of shut off

01:14:06.220 --> 01:14:08.943
when they do have to occur
through customer programs.

01:14:09.960 --> 01:14:11.730
These objectives are attainable,

01:14:11.730 --> 01:14:14.520
and we have made some
good progress in some areas.

01:14:14.520 --> 01:14:16.950
But in other areas,
however, we're falling short,

01:14:16.950 --> 01:14:19.603
and but we are absolutely
committed to improving.

01:14:20.720 --> 01:14:23.240
And still other areas there
may be some misunderstandings

01:14:23.240 --> 01:14:26.130
or ambiguities in the
requirements and aligning there,

01:14:26.130 --> 01:14:27.993
among all of us will be very helpful.

01:14:29.220 --> 01:14:30.860
As context for the discussion today.

01:14:30.860 --> 01:14:32.880
Let me just take a
few minutes to explain

01:14:32.880 --> 01:14:35.600
how our PSPS process works.

01:14:35.600 --> 01:14:37.180
We start with forecasting.

01:14:37.180 --> 01:14:39.600
Our meteorologists are
looking at three to five days

01:14:39.600 --> 01:14:41.980
and we activate our PSPS team

01:14:41.980 --> 01:14:43.890
when the forecasted wind speeds,

01:14:43.890 --> 01:14:45.510
humidity and fuel conditions

01:14:45.510 --> 01:14:47.710
combined to cause
significant wildfire risk.

01:14:48.660 --> 01:14:50.810
At this point, we send
our crews into the field,

01:14:50.810 --> 01:14:54.690
sometimes hundreds of to
do both ground and air patrols.

01:14:54.690 --> 01:14:57.470
They inspect every mile
the line in the area to look for

01:14:57.470 --> 01:14:59.978
and repair any conditions
that could make our lines

01:14:59.978 --> 01:15:01.763
vulnerable to the coming weather.

01:15:02.730 --> 01:15:05.130
In this initial period, we
also confer with our public

01:15:05.130 --> 01:15:08.453
safety partners to identify
any known public safety issues.

01:15:09.380 --> 01:15:11.720
In the most recent
activation, for example,

01:15:11.720 --> 01:15:13.900
we were concerned about
the impact of power outages

01:15:13.900 --> 01:15:16.410
on hospitals, patient care facilities,

01:15:16.410 --> 01:15:19.560
and COVID vaccine storage
and distribution providers.

01:15:19.560 --> 01:15:22.070
So using both internal and calorie data,

01:15:22.070 --> 01:15:23.900
we reached out to hundreds of facilities

01:15:23.900 --> 01:15:25.810
to assess their readiness.

01:15:25.810 --> 01:15:28.170
And we were able to switch
some vulnerable facilities

01:15:28.170 --> 01:15:30.560
to circuits outside
the high fire risk area

01:15:30.560 --> 01:15:31.960
in advance of the windstorm.

01:15:33.360 --> 01:15:36.540
Between two days and one
day out, we notify our customers

01:15:36.540 --> 01:15:38.690
and confirm that our
critical care customers

01:15:38.690 --> 01:15:41.040
have received those notifications.

01:15:41.040 --> 01:15:43.260
We also start planning
customer care programs

01:15:43.260 --> 01:15:45.720
by reading our community crew vehicles

01:15:45.720 --> 01:15:48.503
and our COVID safe
community resource centers.

01:15:49.790 --> 01:15:51.900
And as we move into
the period of concern,

01:15:51.900 --> 01:15:54.890
our emergency operations
usually include around 100 people,

01:15:54.890 --> 01:15:56.220
each with a specific role in

01:15:56.220 --> 01:15:58.120
our Incident Command System structure.

01:15:59.290 --> 01:16:02.670
For each circuit, weather
stations nearby provide wind speed

01:16:02.670 --> 01:16:05.850
and relative humidity
readings every 10 minutes.

01:16:05.850 --> 01:16:07.950
Field crews who have been
stationed in the most vulnerable

01:16:07.950 --> 01:16:11.210
areas call in to report the
actual conditions in the area,

01:16:11.210 --> 01:16:14.313
including potential herick
hazards such as flying debris.

01:16:15.730 --> 01:16:18.420
Breach circuit that comes into
the dangerous weather range,

01:16:18.420 --> 01:16:21.770
engineers use a playbook
that suggests ways to isolate

01:16:21.770 --> 01:16:24.530
or switch segments and
keep as many customers

01:16:24.530 --> 01:16:25.873
energized as possible.

01:16:26.710 --> 01:16:29.180
Once the energization decision is made,

01:16:29.180 --> 01:16:31.820
notifications and
communications are initiated.

01:16:31.820 --> 01:16:34.350
So we're gonna talk a lot
about notifications later today.

01:16:34.350 --> 01:16:35.920
But I just want to
acknowledge that these

01:16:35.920 --> 01:16:37.020
have been a pain point.

01:16:37.020 --> 01:16:40.120
And we are committed to
making the improvements

01:16:40.120 --> 01:16:42.980
that we've heard from some
of the other speakers today.

01:16:42.980 --> 01:16:47.980
In 2019, and 20, our post
PSPS patrols found 60 incidents

01:16:48.100 --> 01:16:50.150
of wind related damage that could have

01:16:50.150 --> 01:16:51.910
potentially caused ignition.

01:16:51.910 --> 01:16:54.410
And as I mentioned in my
letter to you President Batjer,

01:16:54.410 --> 01:16:57.960
there were likely many more
that are no longer observable

01:16:57.960 --> 01:16:59.410
after the wind event is over.

01:17:00.640 --> 01:17:03.720
So even as I described
this approach to you,

01:17:03.720 --> 01:17:05.263
we know it's far from perfect.

01:17:06.100 --> 01:17:08.930
President Batjer's letter refers
to a number of pain points.

01:17:08.930 --> 01:17:11.790
And many of these have
been previously communicated

01:17:11.790 --> 01:17:14.140
to us from our public safety partners,

01:17:14.140 --> 01:17:16.240
our customers and our local communities.

01:17:16.240 --> 01:17:18.487
So in some areas, we've
already made improvements,

01:17:18.487 --> 01:17:21.178
and in others we still have work to do.

01:17:21.178 --> 01:17:24.090
We welcome the opportunity
for open dialogue on each

01:17:24.090 --> 01:17:25.280
of the items in your letter.

01:17:25.280 --> 01:17:26.700
And you know, from my perspective,

01:17:26.700 --> 01:17:29.010
they fall into four categories.

01:17:29.010 --> 01:17:31.411
There are just areas
where we need to do better.

01:17:31.411 --> 01:17:34.130
I know I speak for the entire SCE team,

01:17:34.130 --> 01:17:35.840
when I say that we're
not a company that works

01:17:35.840 --> 01:17:37.430
to just be good enough.

01:17:37.430 --> 01:17:39.250
We are, you know, for example,

01:17:39.250 --> 01:17:41.170
we're doing an end to end review now

01:17:41.170 --> 01:17:45.050
of our communication process
to identify near term fixes,

01:17:45.050 --> 01:17:47.640
and some also longer also
some longer term solutions

01:17:47.640 --> 01:17:49.973
to data management and audit automation.

01:17:51.380 --> 01:17:53.910
The second category
is where the guidance

01:17:53.910 --> 01:17:55.600
has required some interpretation,

01:17:55.600 --> 01:17:58.000
and we were not aligned on expectations.

01:17:58.000 --> 01:18:00.580
So a quick example in our reporting,

01:18:00.580 --> 01:18:04.420
we were bundling contiguous
events into a single report

01:18:04.420 --> 01:18:06.580
if we didn't stand down
our emergency operations

01:18:06.580 --> 01:18:07.413
in between them.

01:18:07.413 --> 01:18:08.910
So we're gonna change this practice,

01:18:08.910 --> 01:18:11.660
and we will come into
alignment with your expectations.

01:18:12.930 --> 01:18:15.280
Third, there are areas in which we

01:18:15.280 --> 01:18:16.720
believe we've been compliant,

01:18:16.720 --> 01:18:19.330
but there has been
unintended consequences.

01:18:19.330 --> 01:18:21.820
And here, we may need
your partnerships to change

01:18:21.820 --> 01:18:23.240
or reinterpret the guidance

01:18:23.240 --> 01:18:24.780
to improve the customer experience.

01:18:24.780 --> 01:18:29.040
So one example of this is
the cadence of notifications.

01:18:29.040 --> 01:18:32.100
By starting our cadence three
days out from every event,

01:18:32.100 --> 01:18:34.940
and then providing
seven types of notifications

01:18:34.940 --> 01:18:38.070
every customer, we're
sending multiple notifications

01:18:38.070 --> 01:18:38.953
to each customer.

01:18:39.960 --> 01:18:42.420
Uncertainty is also created
when the weather systems

01:18:42.420 --> 01:18:45.510
change rapidly, resulting
in a series of notifications

01:18:45.510 --> 01:18:49.500
that initiate and then
reinitiate PSPS events.

01:18:49.500 --> 01:18:53.330
So we saw much more complexity

01:18:53.330 --> 01:18:54.507
with the weather patterns in 2020.

01:18:54.507 --> 01:18:57.400
And we need your
partnership to align notification

01:18:57.400 --> 01:18:59.327
compliance with the feedback

01:18:59.327 --> 01:19:02.263
and that we're receiving from
customers about confusion.

01:19:04.130 --> 01:19:06.280
The last category is
where we think the issues

01:19:06.280 --> 01:19:08.370
that you highlight
are at least partially

01:19:08.370 --> 01:19:09.860
the result of trade offs.

01:19:09.860 --> 01:19:12.980
And an example here
is the significant variance

01:19:12.980 --> 01:19:15.450
between the number of
advanced customer notifications

01:19:15.450 --> 01:19:17.780
we send out, and the actual number

01:19:17.780 --> 01:19:19.840
of customers we de-energize.

01:19:19.840 --> 01:19:23.190
So we notify customers
based on forecasts,

01:19:23.190 --> 01:19:26.030
again, days ahead, so
they have the opportunity

01:19:26.030 --> 01:19:29.060
to prepare and they're aware,
but then we do everything

01:19:29.060 --> 01:19:32.250
that we can to de-energize
as few as possible

01:19:32.250 --> 01:19:34.100
based on real time conditions.

01:19:34.100 --> 01:19:35.423
And as a last resort.

01:19:36.370 --> 01:19:39.640
That said, however, we need
to improve a lot in this area

01:19:39.640 --> 01:19:42.870
so that we can notify your
customers by using more

01:19:42.870 --> 01:19:45.770
granular weather
forecasting and better systems

01:19:45.770 --> 01:19:48.400
to support that so we
can narrow the gap there.

01:19:48.400 --> 01:19:49.740
So in this particular case,

01:19:49.740 --> 01:19:50.970
we've made a lot of good progress

01:19:50.970 --> 01:19:53.350
in keeping as many
customers as possible on

01:19:54.400 --> 01:19:57.760
you know, with power, but it has,

01:19:57.760 --> 01:20:00.413
it has created some
confusion with notifications.

01:20:01.745 --> 01:20:05.150
In closing, I wanna acknowledge
that the extreme conditions

01:20:05.150 --> 01:20:07.630
that came with this 2020 fire season,

01:20:07.630 --> 01:20:10.370
including the unfortunate
need for de-energization,

01:20:10.370 --> 01:20:12.200
on Thanksgiving and Christmas Eve,

01:20:12.200 --> 01:20:14.260
were very difficult for customers.

01:20:14.260 --> 01:20:17.570
And they revealed a number
of areas where we can improve.

01:20:17.570 --> 01:20:19.250
And while we know the actions

01:20:19.250 --> 01:20:21.740
that we took were needed
to protect public safety.

01:20:21.740 --> 01:20:23.760
We also know there's
more we can do to help our

01:20:23.760 --> 01:20:26.277
customers understand the
need for these measures,

01:20:26.277 --> 01:20:28.720
how we make our PSPS decisions,

01:20:28.720 --> 01:20:32.780
and how we will support them
during future PSPS events.

01:20:32.780 --> 01:20:35.150
So I look forward to the
rest of the dialogue today.

01:20:35.150 --> 01:20:36.750
And thank you again, President Batjer

01:20:36.750 --> 01:20:38.100
for convening this meeting.

01:20:39.550 --> 01:20:42.580
The other Edison
speakers will offer some

01:20:42.580 --> 01:20:44.560
detailed information and
some of the issue areas

01:20:44.560 --> 01:20:45.393
from your letter.

01:20:45.393 --> 01:20:47.720
So unless we have any questions,

01:20:47.720 --> 01:20:49.870
be happy to turn over
to our next speaker.

01:20:49.870 --> 01:20:51.343
That is Phil Herrington.

01:20:52.570 --> 01:20:54.100
<v ->President Payne, thank you.</v>

01:20:54.100 --> 01:20:56.507
And I should have
mentioned beforehand that

01:20:57.550 --> 01:21:00.470
my fellow Commissioners
and I may interrupt at times

01:21:00.470 --> 01:21:03.100
with questions and not
just hold all our questions

01:21:03.100 --> 01:21:05.120
to the end of Edison's presentation.

01:21:05.120 --> 01:21:08.920
So I apologize for not
mentioning that earlier.

01:21:08.920 --> 01:21:10.640
And I don't want us to be interrupted,

01:21:10.640 --> 01:21:13.040
that we wanna make
sure we get our questions

01:21:13.040 --> 01:21:14.220
asked in a timely way.

01:21:14.220 --> 01:21:17.460
To your point about needing
a partnership with you,

01:21:17.460 --> 01:21:19.756
of course, always yes.

01:21:19.756 --> 01:21:23.950
Anything that we all
can do to bring clarity,

01:21:23.950 --> 01:21:27.700
in your communications with
your customers, the ratepayers,

01:21:27.700 --> 01:21:28.900
we must do.

01:21:28.900 --> 01:21:31.880
We do have a workshop
at the end of February,

01:21:31.880 --> 01:21:34.850
where all of the utilities
will be invited to speak

01:21:34.850 --> 01:21:37.230
on PSPS guidelines.

01:21:37.230 --> 01:21:40.830
And from that workshop,
it will that information

01:21:40.830 --> 01:21:45.830
will be fed into our proceeding
in the PSPS guidelines,

01:21:48.080 --> 01:21:50.200
of which Commissioner Ghilarducci

01:21:50.200 --> 01:21:52.920
and I are Bagley Keene partners.

01:21:52.920 --> 01:21:56.761
So certainly there will
be an opportunity there.

01:21:56.761 --> 01:22:01.660
And so moving forward, the next.

01:22:01.660 --> 01:22:02.696
I'm not sure.

01:22:02.696 --> 01:22:05.360
Let's see who will be
speaking next from-

01:22:05.360 --> 01:22:07.510
<v ->Yes, we'll have
Phil Herrington,</v>

01:22:07.510 --> 01:22:10.404
our senior vice president of
Transmission and Distribution,

01:22:10.404 --> 01:22:13.770
speak next and President Batjer, yes.

01:22:13.770 --> 01:22:16.010
You know, they'll be
presenting some slides

01:22:16.010 --> 01:22:17.760
and some information
and you should all feel free

01:22:17.760 --> 01:22:19.730
to interrupt anytime you have a question

01:22:19.730 --> 01:22:21.930
we were expecting to staff.

01:22:21.930 --> 01:22:24.200
<v ->Okay, thank you very much.</v>

01:22:24.200 --> 01:22:25.900
Mr. Herrington, are you available?

01:22:29.060 --> 01:22:29.893
<v ->Yes, I am.</v>

01:22:29.893 --> 01:22:31.920
Can you hear me?
<v ->Yes, we can.</v>

01:22:31.920 --> 01:22:33.560
<v ->Okay, hello, President Batjer.</v>

01:22:33.560 --> 01:22:35.270
Thank you, Kevin.

01:22:35.270 --> 01:22:37.120
We do have a slide deck.

01:22:37.120 --> 01:22:40.620
I believe that's going to be
operated from the Commission.

01:22:40.620 --> 01:22:41.453
There we go.

01:22:41.453 --> 01:22:42.286
Thank you very much.

01:22:42.286 --> 01:22:45.898
So well, first of all,

01:22:45.898 --> 01:22:47.723
I want to thank the
Commission, I wanna thank all

01:22:49.879 --> 01:22:52.337
of the speakers we've heard from so far.

01:22:53.300 --> 01:22:56.350
This is really critical
feedback for us to have,

01:22:56.350 --> 01:23:00.090
and for us to continue to
improve our PSPS program.

01:23:00.090 --> 01:23:03.500
As I go through my notes,
I'll attempt to address

01:23:03.500 --> 01:23:04.590
some of the questions we've heard.

01:23:04.590 --> 01:23:06.630
I know there'll be other
questions coming in.

01:23:06.630 --> 01:23:10.530
So with that, I'd like
to say as Kevin said,

01:23:10.530 --> 01:23:14.280
our goal with PSPS is
to use it as a last resort.

01:23:14.280 --> 01:23:16.410
Now, as a company, we're in
the business of keeping lights

01:23:16.410 --> 01:23:19.210
on while keeping our customers safe.

01:23:19.210 --> 01:23:21.270
Now, for us, that
means wildfire prevention

01:23:21.270 --> 01:23:24.020
is important part of
our work year round.

01:23:24.020 --> 01:23:27.080
In other words, well
before PSPS events begin,

01:23:27.080 --> 01:23:29.130
our prevention efforts
are focused on reducing

01:23:29.130 --> 01:23:31.740
the threat of wildfires
across our territory.

01:23:31.740 --> 01:23:34.120
So as we think about
this, it's really gets

01:23:34.120 --> 01:23:37.992
to some of the questions
that Chief Porter was asking,

01:23:37.992 --> 01:23:41.270
for example, things we've
been working on this year,

01:23:41.270 --> 01:23:43.000
and Kevin cited some of these as well,

01:23:43.000 --> 01:23:46.360
by the end of 2020 (indistinct)
models, a cup of conductor

01:23:46.360 --> 01:23:50.550
was installed so far,
total is around 1400 miles

01:23:50.550 --> 01:23:52.900
in that time, we've been
installing cover conductor,

01:23:52.900 --> 01:23:54.350
and they significantly reduce the threat

01:23:54.350 --> 01:23:55.883
of wildfire ignition.

01:23:55.883 --> 01:23:58.963
And in 2021, we'll be
targeting some of the areas,

01:23:59.820 --> 01:24:02.570
many of the areas that
are most impacted by PSPS.

01:24:02.570 --> 01:24:06.310
Again, this is with an
eye to reducing the risk

01:24:06.310 --> 01:24:08.150
and impacts of PSPS.

01:24:08.150 --> 01:24:11.164
We also reduce our need
for PSPS by performing

01:24:11.164 --> 01:24:12.120
I'll say hundreds,

01:24:12.120 --> 01:24:15.400
hundreds of 1000s of
hazard tree assessments,

01:24:15.400 --> 01:24:18.730
and expanding reputation
clearances and high fire areas.

01:24:18.730 --> 01:24:22.730
I think (indistinct) Porter
mentioned this as well.

01:24:22.730 --> 01:24:25.430
We've had 1000s of fuses
remote control devices.

01:24:25.430 --> 01:24:28.810
So all in the air hole in
the seam of really improving

01:24:28.810 --> 01:24:32.550
our infrastructure and
reducing the need for PSPS.

01:24:32.550 --> 01:24:34.920
One other area we're
doing very differently now

01:24:34.920 --> 01:24:37.040
is increased inspection frequency

01:24:38.430 --> 01:24:39.880
across all of our distribution

01:24:39.880 --> 01:24:42.890
and transmission infrastructure
in our high fire risk areas.

01:24:42.890 --> 01:24:45.970
This is both on the
ground and from the air,

01:24:45.970 --> 01:24:47.970
and we've fixed the
high priority findings

01:24:47.970 --> 01:24:49.710
as quickly as we can.

01:24:49.710 --> 01:24:52.560
We're more confident on
the integrity of our system.

01:24:52.560 --> 01:24:53.853
Again this-
<v ->Phil.</v>

01:24:54.766 --> 01:24:57.820
I apologize, it's Kevin Payne interrupt

01:24:57.820 --> 01:24:59.370
for just a quick second.

01:24:59.370 --> 01:25:03.540
Would you ask the people
that are changing the slides

01:25:03.540 --> 01:25:06.290
to make sure that-
<v ->Oh, I'm sorry.</v>

01:25:06.290 --> 01:25:07.140
<v ->Make sure that.</v>

01:25:07.140 --> 01:25:09.490
So it'll be helpful for people
to know the information

01:25:09.490 --> 01:25:11.900
on the slide as you're speaking to.

01:25:11.900 --> 01:25:14.449
<v ->I think we should
be on slide two, is my-</v>

01:25:14.449 --> 01:25:15.490
(muffled speaking)

01:25:15.490 --> 01:25:16.580
<v ->I'm sorry.</v>

01:25:16.580 --> 01:25:17.860
You're right.

01:25:17.860 --> 01:25:19.920
<v ->Robert, or (muffled speaking)</v>

01:25:19.920 --> 01:25:22.997
could you Mr. Hagen, could
you please advance the slides?

01:25:25.883 --> 01:25:27.567
It should be on slide two.

01:25:29.410 --> 01:25:31.053
<v ->Thank you.</v>

01:25:31.053 --> 01:25:32.520
<v Robert>Slide deck is frozen.</v>

01:25:32.520 --> 01:25:33.370
I'll be right on.

01:25:34.484 --> 01:25:36.567
<v ->Okay, sorry about that.</v>

01:25:38.360 --> 01:25:40.650
<v ->I'll just continue
here if that's okay.</v>

01:25:40.650 --> 01:25:42.053
<v ->Yes, please continue.</v>

01:25:43.620 --> 01:25:47.030
<v ->Again, increased inspection
frequency with little goal</v>

01:25:47.030 --> 01:25:49.310
of identifying hazards on allies,

01:25:49.310 --> 01:25:51.540
and we can find and
fix things in advance

01:25:51.540 --> 01:25:53.670
of PSPS events occurring.

01:25:53.670 --> 01:25:58.000
Now, again, we've also improved
our situational awareness.

01:25:58.000 --> 01:26:02.961
This is a this is an
important area for us

01:26:02.961 --> 01:26:07.060
to that end we have
166 wildfire cameras,

01:26:07.060 --> 01:26:09.470
to give us and local
fire authorities eyes

01:26:09.470 --> 01:26:11.217
on almost all of our
high fire risk areas.

01:26:11.217 --> 01:26:14.810
And we can quickly spot
fires, when they occur.

01:26:14.810 --> 01:26:17.190
Again tells us in the PSPS
environment for giving us

01:26:17.190 --> 01:26:19.870
more confidence when
we do identify fires,

01:26:19.870 --> 01:26:21.393
how we can respond to those.

01:26:22.693 --> 01:26:25.817
The other area and
this is really important

01:26:25.817 --> 01:26:28.880
1000 weather stations have
been added to our circuits

01:26:28.880 --> 01:26:30.400
over the last several years

01:26:30.400 --> 01:26:33.170
to provide very localized weather data.

01:26:33.170 --> 01:26:37.900
And appreciate Council
member Pam Walter identified

01:26:37.900 --> 01:26:40.320
that the air is still in her area,

01:26:40.320 --> 01:26:41.777
whereas we have a PSPS shut off.

01:26:41.777 --> 01:26:42.880
And the reason for that is,

01:26:42.880 --> 01:26:45.390
when the circuits are very, very long

01:26:45.390 --> 01:26:48.040
10s of miles up to 50 miles
depending on the circuit.

01:26:49.100 --> 01:26:51.510
It may very well be very
windy in another place

01:26:51.510 --> 01:26:53.680
in the circuit, and
there can be a risk there.

01:26:53.680 --> 01:26:55.430
So it's not just a local situation

01:26:55.430 --> 01:26:56.893
where we're responding to.

01:26:58.180 --> 01:26:59.940
So that's very important and also

01:27:01.490 --> 01:27:02.750
live field observations

01:27:02.750 --> 01:27:04.650
and Kevin mentioned in his discussion.

01:27:05.630 --> 01:27:08.300
Now, while this work is
the first step toward reducing

01:27:08.300 --> 01:27:09.683
the need for PSPS.

01:27:10.720 --> 01:27:14.610
The next step occurs when
we actually see a PSPS event

01:27:14.610 --> 01:27:16.070
in the offing.

01:27:16.070 --> 01:27:18.313
So please turn to the next slide.

01:27:21.290 --> 01:27:22.123
Okay.

01:27:23.070 --> 01:27:25.900
So our mindset as we
approach a weather event carries

01:27:25.900 --> 01:27:27.700
with it significant fire risk,

01:27:27.700 --> 01:27:30.180
is how do we protect the
safety of our communities,

01:27:30.180 --> 01:27:32.130
while keeping as many
of our customers energized

01:27:32.130 --> 01:27:34.540
as possible, in short
to ensure this really

01:27:34.540 --> 01:27:36.420
is an option of last resort.

01:27:36.420 --> 01:27:38.930
And most cases (indistinct)
high fire conditions

01:27:38.930 --> 01:27:41.150
will wind up causing at
least some level of operational

01:27:41.150 --> 01:27:44.417
restrictions on our search
to reduce ignition risk.

01:27:44.417 --> 01:27:46.650
Now this may be limits
on the work we can perform

01:27:46.650 --> 01:27:49.550
in the areas or blocking
automatic features we have

01:27:49.550 --> 01:27:51.950
on our circuits so that
we don't close them

01:27:51.950 --> 01:27:54.470
if they switch open
and re-energize the line

01:27:54.470 --> 01:27:57.277
this damage could
ultimately spark a fire.

01:27:57.277 --> 01:27:59.473
Now in the more extreme
cases, since what we're here today

01:27:59.473 --> 01:28:02.100
to talk about, these conditions may call

01:28:02.100 --> 01:28:04.810
for us to initiate a PSPS event.

01:28:04.810 --> 01:28:06.763
Now our protocols are based on ensuring

01:28:06.763 --> 01:28:08.793
this is a measure of last resort.

01:28:10.151 --> 01:28:11.750
The question was raised earlier,

01:28:11.750 --> 01:28:14.090
how do we come to these thresholds?

01:28:14.090 --> 01:28:16.300
This is between work
with our operations team,

01:28:16.300 --> 01:28:19.750
our fire scientists, our risk
management professionals,

01:28:19.750 --> 01:28:22.530
our operations team, our
customer focused team,

01:28:22.530 --> 01:28:25.550
all looking at what is
the risk of a fire spread

01:28:25.550 --> 01:28:27.170
under circuits around circuits

01:28:27.170 --> 01:28:30.064
and it gives rise to what
these thresholds are.

01:28:30.064 --> 01:28:34.380
Some of the thresholds
3146 is based on blowing.

01:28:34.380 --> 01:28:38.170
I got to point out blow ins
occur not only with vegetation,

01:28:38.170 --> 01:28:42.360
but also with things like
tarpaulins, Mylar balloons.

01:28:42.360 --> 01:28:44.640
And if you can believe
it, in our last event,

01:28:44.640 --> 01:28:46.210
we actually had a trampoline blow in

01:28:46.210 --> 01:28:47.750
to one of our power lines.

01:28:47.750 --> 01:28:51.330
So many more things get
lifted up in a high wind situations.

01:28:51.330 --> 01:28:53.810
And 3146 is the National
Weather Service Level

01:28:53.810 --> 01:28:56.440
for when there's
significant debris flow.

01:28:56.440 --> 01:28:58.983
That's why that exists
for some of our circuits.

01:28:59.910 --> 01:29:02.270
Now at this point, we're
making our own forecasts.

01:29:02.270 --> 01:29:03.980
Again, everything we're
doing is based on a forecast

01:29:03.980 --> 01:29:05.389
at this point.

01:29:05.389 --> 01:29:07.060
But our team then also works

01:29:07.060 --> 01:29:10.380
with the Geographical Area
Coordination Center or the GACC

01:29:10.380 --> 01:29:12.967
to get a better understanding
and general alignment

01:29:12.967 --> 01:29:15.860
with our agency
partners on our forecasts.

01:29:15.860 --> 01:29:17.880
One of the things we're checking here is

01:29:17.880 --> 01:29:20.100
what's the availability
of firefighting resources,

01:29:20.100 --> 01:29:22.510
there's a one to five scale.

01:29:22.510 --> 01:29:25.530
And in situations where
firefighting resources

01:29:25.530 --> 01:29:27.940
are more scarce, it
goes into our thinking

01:29:27.940 --> 01:29:30.590
when we declare PSPS events.

01:29:30.590 --> 01:29:33.220
And we also provide some
courtesy soft touch notifications

01:29:33.220 --> 01:29:36.630
to custom county and state
emergency management officials

01:29:36.630 --> 01:29:39.507
to provide notification
but pending PSPS event.

01:29:39.507 --> 01:29:41.770
And this occurs before
we notify a broader group

01:29:41.770 --> 01:29:43.440
of public safety partners.

01:29:43.440 --> 01:29:46.560
And candidly, Director
Ghilarducci may in some cases give

01:29:46.560 --> 01:29:50.280
rise to some information that
one party has another desert.

01:29:50.280 --> 01:29:53.680
So that's area for improvement
I think we can work on.

01:29:53.680 --> 01:29:55.160
And we're updating our weather forecasts

01:29:55.160 --> 01:29:56.260
at least twice a day.

01:29:56.260 --> 01:30:00.150
And that's not just whether
it's also our fuel report.

01:30:00.150 --> 01:30:04.060
By the way, our fire potential
index, it's a number we use.

01:30:04.060 --> 01:30:05.667
San Diego Gas and
Electric was the first one that

01:30:05.667 --> 01:30:09.670
and we use their system
to develop a number

01:30:09.670 --> 01:30:11.380
which helps us understand the propensity

01:30:11.380 --> 01:30:12.850
for the fire spread.

01:30:12.850 --> 01:30:15.420
That changes very rapidly
with wind and other factors.

01:30:15.420 --> 01:30:18.330
So it's not a static number.

01:30:18.330 --> 01:30:21.020
And the exact timing
most impacted locations

01:30:21.020 --> 01:30:22.420
will shift during an event

01:30:22.420 --> 01:30:24.450
as forecasts come more into focus.

01:30:24.450 --> 01:30:25.840
As Kevin mentioned, at this point,

01:30:25.840 --> 01:30:28.280
we're patrolling the
circuits in scope for a PSPS.

01:30:28.280 --> 01:30:30.270
And we're finding and fixing problems

01:30:30.270 --> 01:30:32.830
before the waste picks up where we can.

01:30:32.830 --> 01:30:35.630
Kevin also mentioned
the heading to 2020,

01:30:35.630 --> 01:30:37.997
we develop individual
and unique specific plans.

01:30:37.997 --> 01:30:40.720
And we call these playbooks
for every single circuit

01:30:40.720 --> 01:30:42.350
in high fire risk area.

01:30:42.350 --> 01:30:44.900
And from the lessons we learned in 2019,

01:30:44.900 --> 01:30:47.540
we saw the benefit of
having off the shelf plans

01:30:47.540 --> 01:30:49.420
to divide our circuits in the segment,

01:30:49.420 --> 01:30:52.480
or reduce the numbers of
customers might get shut off.

01:30:52.480 --> 01:30:54.350
Again, this is about
minimizing the folks

01:30:54.350 --> 01:30:57.273
that we do impact when we
need to do (indistinct) PSPS.

01:30:58.970 --> 01:31:00.330
Next slide, please.

01:31:00.330 --> 01:31:02.010
<v Marybel>Mr. Herrington,
this is Marybel</v>

01:31:02.010 --> 01:31:03.560
before you go on to the next slide.

01:31:03.560 --> 01:31:06.610
<v ->Yes, President.</v>
<v ->What you just went through</v>

01:31:08.040 --> 01:31:10.933
just kind of bringing it down
to a reality for a second.

01:31:12.290 --> 01:31:17.290
So I'll use a particularly
difficult day for a PSPS, which

01:31:19.510 --> 01:31:23.893
Kevin mentioned earlier, and
that is, on Thanksgiving Day,

01:31:25.550 --> 01:31:28.810
you all would go going
towards the guidelines

01:31:28.810 --> 01:31:32.450
of three days out announcing PSPS

01:31:32.450 --> 01:31:35.913
and I attended several of those.

01:31:37.690 --> 01:31:39.970
Well, I read the report,

01:31:39.970 --> 01:31:42.530
and during the PSPS has
attended some of the meetings.

01:31:42.530 --> 01:31:46.620
However, so we were
under the understanding.

01:31:46.620 --> 01:31:49.130
And I've double checked
all this with Mark Ghilarducci

01:31:49.130 --> 01:31:51.830
at the time, were under
the understanding that

01:31:51.830 --> 01:31:54.590
you were gonna pull, you
were gonna start de-energizing

01:31:54.590 --> 01:31:56.137
on Thanksgiving Day at 3PM.

01:31:57.288 --> 01:32:01.320
And that was mostly the
data was even 24 hours out

01:32:01.320 --> 01:32:03.150
notification to your customers.

01:32:03.150 --> 01:32:04.770
So I'm thinking all of this is going on

01:32:04.770 --> 01:32:06.330
that you just described,

01:32:06.330 --> 01:32:08.300
you're going through your protocols.

01:32:08.300 --> 01:32:12.120
And suddenly at 9AM
Thanksgiving morning,

01:32:12.120 --> 01:32:13.863
you guys started to de-energize.

01:32:15.000 --> 01:32:17.601
So am I assuming that that was

01:32:17.601 --> 01:32:20.810
that the weather forecasting was off

01:32:22.070 --> 01:32:26.040
that some of your circuit
reviews (indistinct)?

01:32:26.040 --> 01:32:27.400
What went wrong?

01:32:27.400 --> 01:32:30.040
I mean, because that's
one example of many.

01:32:30.040 --> 01:32:32.227
But I think it's a very prominent one

01:32:32.227 --> 01:32:34.210
'cause it's happened
to be Thanksgiving Day,

01:32:34.210 --> 01:32:37.880
and people spent more
money on their on stocking up

01:32:37.880 --> 01:32:40.310
with their food because
it was Thanksgiving,

01:32:40.310 --> 01:32:43.369
as they were preparing
for their family gatherings.

01:32:43.369 --> 01:32:47.033
And at 9AM they lost energy.

01:32:48.325 --> 01:32:50.065
<v ->Thank you President Batjer.</v>

01:32:50.065 --> 01:32:52.710
Yes, I'm glad you pointed that out.

01:32:52.710 --> 01:32:55.790
And again, we unfortunately, we did have

01:32:55.790 --> 01:32:59.030
a high level of coincidence
between holidays

01:32:59.030 --> 01:33:00.520
and PSPS events.

01:33:00.520 --> 01:33:02.630
And that's exactly what it is.

01:33:02.630 --> 01:33:07.263
The wind especially kind
of all the factors in weather

01:33:07.263 --> 01:33:09.540
modeling is tough to predict.

01:33:09.540 --> 01:33:13.070
And in certain local areas,
we have seen very, very fast

01:33:13.070 --> 01:33:16.240
onset of winds, it has
caused us to adjust

01:33:16.240 --> 01:33:18.850
some of our protocol
and staffing even more

01:33:18.850 --> 01:33:21.405
functions up earlier
before events occur.

01:33:21.405 --> 01:33:23.890
But that is something we're
working on as we continue

01:33:23.890 --> 01:33:25.563
to improve our weather modeling.

01:33:26.400 --> 01:33:28.250
One of the things that we
have in our weather model

01:33:28.250 --> 01:33:31.610
that continues to be updated
by real time information

01:33:31.610 --> 01:33:33.990
is provided from our weather stations.

01:33:33.990 --> 01:33:38.177
That's a continuing area of
work we need to hone in on

01:33:38.177 --> 01:33:41.020
but that is emergent weather patterns.

01:33:41.020 --> 01:33:44.770
And that also gives rise to
not only inaccurate start times,

01:33:44.770 --> 01:33:48.280
but sometimes cases where
we're unable to notify a customer

01:33:48.280 --> 01:33:51.280
because they have not been forecasted

01:33:51.280 --> 01:33:53.520
to see the conditions
that would give rise

01:33:53.520 --> 01:33:57.030
to PSPS event, but
then they suddenly are.

01:33:57.030 --> 01:33:59.680
So this has been very
challenging for us to predict.

01:33:59.680 --> 01:34:01.590
<v ->I can't recall how
sorry to interrupt you.</v>

01:34:01.590 --> 01:34:03.930
I can't recall how widespread that was.

01:34:03.930 --> 01:34:06.500
I'm pretty sure it was
pretty widespread within

01:34:06.500 --> 01:34:09.400
in the PSPS area of
your servicers, sorry,

01:34:09.400 --> 01:34:11.850
but I just wanted to
use that as an example,

01:34:11.850 --> 01:34:14.510
for your explanation
because all of this points

01:34:14.510 --> 01:34:17.120
to improvement but then we witnessed

01:34:19.070 --> 01:34:22.880
some of these notification
issues which I've mentioned

01:34:22.880 --> 01:34:25.710
in my letter to you all, I
mentioned in my opening remarks,

01:34:25.710 --> 01:34:28.050
and I just bring up
again today, right now,

01:34:28.050 --> 01:34:32.060
I mean, as you're presenting,
because I think it's critical

01:34:32.060 --> 01:34:34.590
as you're stepping through
some of your measures

01:34:34.590 --> 01:34:38.380
that you take, before
you do the last resort

01:34:38.380 --> 01:34:41.900
and then de-energized and use PSPS.

01:34:41.900 --> 01:34:42.733
So go ahead.

01:34:42.733 --> 01:34:44.750
I'm sorry to interrupt, Phil.

01:34:44.750 --> 01:34:45.841
<v ->No, no, no, thanks.</v>

01:34:45.841 --> 01:34:47.030
Thank you so much, President Batjer.

01:34:47.030 --> 01:34:50.080
And that event, I believe we
had around 100,000 customers

01:34:50.080 --> 01:34:50.913
in the scope.

01:34:50.913 --> 01:34:52.720
I don't recall how many were impacted

01:34:52.720 --> 01:34:55.957
by the shift in the
start time of the event.

01:34:55.957 --> 01:35:00.060
So well- (muffled speaking)

01:35:00.060 --> 01:35:02.447
<v ->Phil and President Batjer.</v>

01:35:03.950 --> 01:35:06.613
<v ->Commissioner Shiroma
would like to ask a question, Phil.</v>

01:35:08.820 --> 01:35:09.653
<v ->Thank you.</v>

01:35:09.653 --> 01:35:13.150
And thank you for the slide
deck, which I've looked at.

01:35:13.150 --> 01:35:18.150
And I know on slide four,
you're gonna talk about

01:35:19.620 --> 01:35:23.780
better stakeholder understanding
of PSPS decision points,

01:35:23.780 --> 01:35:26.300
need to further refine the thresholds.

01:35:26.300 --> 01:35:29.350
But it's still murky as to

01:35:31.950 --> 01:35:33.880
how those decisions are made

01:35:35.207 --> 01:35:40.207
to trigger the PSPS, the
segmentation, and then also,

01:35:42.100 --> 01:35:47.100
just overall, I think we've
been hearing about a desire

01:35:48.130 --> 01:35:51.850
for greater transparency,
a greater look,

01:35:51.850 --> 01:35:55.210
see behind the curtain
into how that is done,

01:35:55.210 --> 01:35:58.540
all geared towards
those folks who are talking

01:35:58.540 --> 01:36:03.130
to the communities, they
will be able to explain clearly

01:36:03.130 --> 01:36:06.810
to the communities affected,
here's why you are gonna

01:36:06.810 --> 01:36:10.157
be affected, or here's
why you are being affected.

01:36:10.157 --> 01:36:15.157
And just really clear
concise communication.

01:36:17.270 --> 01:36:22.270
And that in, Director
Ghilarducci mentioned this,

01:36:22.320 --> 01:36:26.110
even down to level of
locations of community

01:36:26.110 --> 01:36:28.970
resource centers, mobile vans

01:36:28.970 --> 01:36:32.050
versus community resource centers,

01:36:32.050 --> 01:36:34.440
and you have a wide territory.

01:36:34.440 --> 01:36:38.190
But can you as you
talk through these slides,

01:36:38.190 --> 01:36:43.190
one more granularity on
who makes those decisions,

01:36:43.430 --> 01:36:46.380
and they've done
about tabletop exercises.

01:36:46.380 --> 01:36:50.700
But also, where are you to
improve with the community

01:36:50.700 --> 01:36:52.870
at large, especially these communities

01:36:52.870 --> 01:36:54.570
who've called in today

01:36:56.730 --> 01:36:59.780
towards getting that
information out besides simply

01:36:59.780 --> 01:37:01.290
customer by customer,

01:37:01.290 --> 01:37:04.153
which your efficiency
will get turned off?

01:37:05.350 --> 01:37:08.683
So can you speak to that
or through your presentation,

01:37:08.683 --> 01:37:10.679
and to the next few slides.

01:37:10.679 --> 01:37:11.760
<v ->Certainly Commissioner.</v>

01:37:11.760 --> 01:37:13.671
I will hit some of those
(muffled speaking)

01:37:13.671 --> 01:37:14.940
I will ask Jill Anderson to jump in

01:37:14.940 --> 01:37:17.430
from the customer perspective as well.

01:37:17.430 --> 01:37:20.070
As far as the decision
making, this is where it gets

01:37:20.070 --> 01:37:21.930
to our incident management team.

01:37:21.930 --> 01:37:23.760
And maybe we could
flip the next slide actually,

01:37:23.760 --> 01:37:26.740
I think it's probably a
good point to do that.

01:37:26.740 --> 01:37:31.697
So as we get into an event, we have

01:37:33.910 --> 01:37:36.620
two types of folks who are
supporting these events,

01:37:36.620 --> 01:37:38.510
that permanent staff
that we brought on solely

01:37:38.510 --> 01:37:41.200
for the purpose of PSPS
events, that's a new thing,

01:37:41.200 --> 01:37:42.800
and an incident management team.

01:37:43.786 --> 01:37:48.786
The protocols and the
really the methodology

01:37:49.030 --> 01:37:51.340
for de-energizing circuits,

01:37:51.340 --> 01:37:54.982
that all has been pre established
in and myself and Kevin

01:37:54.982 --> 01:37:57.750
and most of the folks on
this call have been involved

01:37:57.750 --> 01:38:01.360
in discussions of how
we set those threshold.

01:38:01.360 --> 01:38:03.800
There's a lot that goes
into the methodology

01:38:03.800 --> 01:38:04.830
in the protocol.

01:38:04.830 --> 01:38:07.410
But in the events that's being handled

01:38:07.410 --> 01:38:09.160
by our incident management team.

01:38:09.160 --> 01:38:12.160
I think President Batjer's
case of how quickly things

01:38:12.160 --> 01:38:14.640
can change being this is
an operational decision.

01:38:14.640 --> 01:38:17.110
So we need to make
sure the tools are there.

01:38:17.110 --> 01:38:19.690
But also the authority to exercise

01:38:19.690 --> 01:38:22.610
the discretion to
de-energize is there as well.

01:38:22.610 --> 01:38:24.790
Now sitting on top of the team,

01:38:24.790 --> 01:38:26.100
there's an officer in charge,

01:38:26.100 --> 01:38:28.260
that's an officer of the company,

01:38:28.260 --> 01:38:30.630
who for certain situations
may convene something

01:38:30.630 --> 01:38:32.320
called a Crisis Management Council,

01:38:32.320 --> 01:38:34.210
which are the senior most executives

01:38:34.210 --> 01:38:36.300
of Southern California Edison.

01:38:36.300 --> 01:38:39.040
But these are again,
there's one of the things

01:38:39.040 --> 01:38:42.163
I'll be covering here is that
in our most recent event,

01:38:43.010 --> 01:38:45.910
we looked at 700 individual segments.

01:38:45.910 --> 01:38:50.177
And so think about that
is 700 decision points,

01:38:50.177 --> 01:38:52.250
and multiple decisions
went into each one of those.

01:38:52.250 --> 01:38:55.120
So the incident
management team with input

01:38:55.120 --> 01:38:57.680
from the field was making these,

01:38:57.680 --> 01:39:01.160
I would say moment by moment
decisions based on the protocol

01:39:01.160 --> 01:39:03.480
that's been pre established early on.

01:39:03.480 --> 01:39:08.480
So I think candidly,
Commissioner, this is an area where

01:39:09.220 --> 01:39:11.963
we would benefit from
sitting down and having

01:39:11.963 --> 01:39:15.480
a much more lengthy discussions
to walk the Commissioner

01:39:15.480 --> 01:39:17.010
and other stakeholders through,

01:39:17.010 --> 01:39:18.980
how are we actually
making the decisions?

01:39:18.980 --> 01:39:20.968
What's the structure
of the decision making?

01:39:20.968 --> 01:39:24.150
What's the discretion
that goes on there?

01:39:24.150 --> 01:39:26.760
Because I think that would
really help in the perspective

01:39:26.760 --> 01:39:27.770
and I would address me and the questions

01:39:27.770 --> 01:39:31.490
that were asked at the
beginning of this presentation.

01:39:31.490 --> 01:39:33.720
But Jill, maybe you can address some

01:39:33.720 --> 01:39:36.133
of the customer questions below.

01:39:36.133 --> 01:39:39.530
<v ->So sorry, (muffled speaking)
something really quick,</v>

01:39:39.530 --> 01:39:41.700
I wanna make sure I
don't lose one of the points

01:39:41.700 --> 01:39:43.250
that Commissioner Shiroma made.

01:39:44.100 --> 01:39:46.790
You know, the one of the
points that she made was

01:39:46.790 --> 01:39:50.630
we have a very complex
process here that is designed

01:39:50.630 --> 01:39:53.120
to try to optimize the situation,

01:39:53.120 --> 01:39:54.680
keep people safe and keep as many people

01:39:54.680 --> 01:39:56.550
on line as possible.

01:39:56.550 --> 01:40:00.300
But we currently
aren't really explaining

01:40:00.300 --> 01:40:03.380
that in a transparent way to
the people in the communities

01:40:03.380 --> 01:40:05.350
that are being affected by it.

01:40:05.350 --> 01:40:09.710
So I will take that away
as an action item for us

01:40:09.710 --> 01:40:12.760
to figure out how we might
make what is a very complex

01:40:12.760 --> 01:40:15.806
process that happens in
very, very much in real time,

01:40:15.806 --> 01:40:18.160
and put some of that
into our communications

01:40:18.160 --> 01:40:20.250
and our town hall meetings
and the various things

01:40:20.250 --> 01:40:22.780
so that we can better
explain to customers

01:40:22.780 --> 01:40:25.290
why they might be
impacted on a given day.

01:40:25.290 --> 01:40:26.210
We heard that from you.

01:40:26.210 --> 01:40:28.420
I also heard from some
of the elected officials,

01:40:28.420 --> 01:40:30.270
both today and on other occasions.

01:40:30.270 --> 01:40:32.677
So we'll take that as an action.

01:40:33.677 --> 01:40:36.480
<v ->And I can answer the question
about community resource</v>

01:40:36.480 --> 01:40:38.580
centers in the community vehicles.

01:40:38.580 --> 01:40:41.380
So we do put together
a schedule for those

01:40:41.380 --> 01:40:44.360
as soon as we start to see
the weather materializing.

01:40:44.360 --> 01:40:46.580
And we're forecasting potential issues,

01:40:46.580 --> 01:40:48.640
we start mobilizing on the customer side

01:40:48.640 --> 01:40:51.240
and putting together a
schedule and deployment plan.

01:40:51.240 --> 01:40:53.730
We publish those on our
website before the event

01:40:53.730 --> 01:40:56.287
and then throughout the
event, including all the hours

01:40:56.287 --> 01:40:59.670
and the locations and it's
actually located on a map.

01:40:59.670 --> 01:41:02.110
So you can look at how
close you are to your address.

01:41:02.110 --> 01:41:04.280
And then we work with community partners

01:41:04.280 --> 01:41:05.390
to try to get the word out.

01:41:05.390 --> 01:41:07.720
And we've actually had
a lot of success in 2020

01:41:07.720 --> 01:41:09.210
using social media.

01:41:09.210 --> 01:41:11.730
So we will go into the
local next door channels

01:41:11.730 --> 01:41:14.460
to promote each of
the locations of those

01:41:14.460 --> 01:41:16.410
community resource centers and vehicle.

01:41:18.170 --> 01:41:19.371
<v ->Thank you, Jill.</v>

01:41:19.371 --> 01:41:23.750
Before I keep moving on, I
will mention one other thing.

01:41:23.750 --> 01:41:25.880
The incident commanders
who are making decisions

01:41:25.880 --> 01:41:29.183
are by and large executives
of the company, in fact,

01:41:30.710 --> 01:41:33.030
most of us are incident
commander qualified.

01:41:33.030 --> 01:41:35.700
And Eric idea to mark
All right, we're standing

01:41:35.700 --> 01:41:38.320
by our active intimate
commanders and has been sitting in

01:41:38.320 --> 01:41:40.460
for many of these PSPS events.

01:41:40.460 --> 01:41:43.730
So I think what this
really underscores is,

01:41:43.730 --> 01:41:45.800
how critical PSPS is to us

01:41:45.800 --> 01:41:50.290
and how critical making
good decisions PSPS is to us,

01:41:50.290 --> 01:41:53.790
we take real time information,
and we have a structure

01:41:53.790 --> 01:41:56.770
in place to really support
that kind of decision making,

01:41:56.770 --> 01:41:59.180
notwithstanding the fact that
there's lots we can improve on

01:41:59.180 --> 01:42:01.293
and that's what we're here to do.

01:42:02.400 --> 01:42:04.370
So-
<v ->Phil, I think</v>

01:42:04.370 --> 01:42:05.397
Commissioner (indistinct).

01:42:06.610 --> 01:42:07.653
<v ->Thank you.</v>

01:42:07.653 --> 01:42:08.486
It's just a follow up question

01:42:08.486 --> 01:42:11.500
on these 700 individual decisions.

01:42:11.500 --> 01:42:13.980
And I know in the previous-

01:42:13.980 --> 01:42:15.837
<v ->I'm sorry, this is-</v>

01:42:15.837 --> 01:42:16.670
(muffled speaking)

01:42:16.670 --> 01:42:17.503
Let me introduce you.

01:42:17.503 --> 01:42:19.190
This is Commissioner Guzman Aceves.

01:42:19.190 --> 01:42:22.667
Thanks for joining us.
<v ->Thank you, President Batjer.</v>

01:42:24.200 --> 01:42:27.157
Can you give us an
update of where you're at

01:42:27.157 --> 01:42:29.910
with establishing the secure portal

01:42:29.910 --> 01:42:32.200
for the local governments, the tribes

01:42:32.200 --> 01:42:34.030
and all these public safety partners

01:42:34.030 --> 01:42:38.010
that I think was intended to facilitate

01:42:38.010 --> 01:42:40.920
this communication about your,

01:42:40.920 --> 01:42:43.680
again, this is a lot of decision points,

01:42:43.680 --> 01:42:46.640
the need to communicate instantaneously.

01:42:46.640 --> 01:42:50.353
And for these local partners
to have this available.

01:42:50.353 --> 01:42:51.740
Where are the circuits?

01:42:51.740 --> 01:42:53.260
Where's the community centers,

01:42:53.260 --> 01:42:56.901
all the information that this
portal supports to provide?

01:42:56.901 --> 01:42:59.137
Where are you at with that?

01:42:59.137 --> 01:43:00.490
<v ->Oh, thank you, Commissioner.</v>

01:43:00.490 --> 01:43:02.150
I know we've made some
substantial improvements

01:43:02.150 --> 01:43:04.370
over the last year to our website

01:43:04.370 --> 01:43:07.013
for that particular question.

01:43:07.013 --> 01:43:10.455
I'll ask either Jill or Mark Albrecht,

01:43:10.455 --> 01:43:12.910
if they have an answer that if not both,

01:43:12.910 --> 01:43:15.343
we'll have to get back
to you on that question.

01:43:17.270 --> 01:43:19.710
<v ->Yeah, so I can start by
saying that the website</v>

01:43:19.710 --> 01:43:22.000
which is publicly facing
available to everyone,

01:43:22.000 --> 01:43:24.728
not just a portal, you
don't have to log in,

01:43:24.728 --> 01:43:27.670
that provides the
locations of all the SCEs

01:43:27.670 --> 01:43:29.570
and the vehicles themselves.

01:43:29.570 --> 01:43:32.997
And then it includes
the area of the area

01:43:32.997 --> 01:43:36.853
that's going to be impacted
based on our current forecast.

01:43:38.560 --> 01:43:40.900
<v ->And this is Mark Archer,
I'll just add one more thing,</v>

01:43:40.900 --> 01:43:43.540
we do have something
called a REST service

01:43:43.540 --> 01:43:46.740
where it shares information
with all the agencies

01:43:46.740 --> 01:43:48.010
through the GIS system.

01:43:48.010 --> 01:43:50.870
So that automatically
goes to their website

01:43:50.870 --> 01:43:53.200
as automatic push to them.

01:43:53.200 --> 01:43:56.130
A lot of the communications
are still manual at this point.

01:43:56.130 --> 01:44:00.323
So but we're providing all
the information that an agency

01:44:00.323 --> 01:44:04.620
or a partner might need,
especially for example,

01:44:04.620 --> 01:44:08.210
some agencies like to
know what, which customers,

01:44:08.210 --> 01:44:10.497
which medical baseline
or critical care customers

01:44:10.497 --> 01:44:12.000
are in their area.

01:44:12.000 --> 01:44:14.700
And during events, we
provide that information also,

01:44:14.700 --> 01:44:18.850
but at this point, it's
fairly manual, except for

01:44:18.850 --> 01:44:22.623
all the stuff on the maps and
the websites are automated.

01:44:27.030 --> 01:44:28.278
<v ->Thank you, (indistinct).</v>

01:44:28.278 --> 01:44:29.111
I'm gonna jump in.

01:44:29.111 --> 01:44:31.255
Oh, and I'm sorry.
<v ->Go ahead.</v>

01:44:31.255 --> 01:44:35.730
<v ->(muffled speaking) go
ahead, but look, safer PG&amp;E.</v>

01:44:35.730 --> 01:44:39.540
I myself, have access to
a portal, the kind of portal

01:44:39.540 --> 01:44:41.930
that Commissioner Guzman
Aceves is talking about

01:44:41.930 --> 01:44:46.930
that where I can actually
easily see the sections

01:44:47.100 --> 01:44:49.380
of the line that are being affected,

01:44:49.380 --> 01:44:53.773
let alone the number of
medical customers and so forth.

01:44:56.100 --> 01:44:59.070
So I interrupted
Commissioner Guzman Aceves.

01:44:59.070 --> 01:45:02.430
I think that is level of
granularity that's available

01:45:02.430 --> 01:45:06.800
to local governments
as large as an emergency

01:45:08.410 --> 01:45:09.603
personnel and so forth.

01:45:11.490 --> 01:45:15.544
Are you developing
that kind of granularity?

01:45:15.544 --> 01:45:18.952
<v ->So Commissioner
Shiroma, this is Mark Payne.</v>

01:45:18.952 --> 01:45:21.444
We are developing that
kind of level of granularity,

01:45:21.444 --> 01:45:25.027
but we do not have
it for private agencies.

01:45:26.880 --> 01:45:28.976
For example, as Jill had mentioned,

01:45:28.976 --> 01:45:32.437
the portal that we have
now is for all the public

01:45:32.437 --> 01:45:35.030
to see what's going on
in their neighborhood.

01:45:35.030 --> 01:45:36.980
And which circuits are under watch

01:45:36.980 --> 01:45:38.710
which ones are de-energize.

01:45:38.710 --> 01:45:41.370
Where are the CRC, is where the CCTVs?

01:45:41.370 --> 01:45:44.850
All that information
is public to all parties.

01:45:44.850 --> 01:45:47.990
What we don't have yet as
a portal, that's a private login

01:45:47.990 --> 01:45:52.590
portal with a separate
password and ID just for agencies,

01:45:52.590 --> 01:45:53.590
that does not exist.

01:45:54.710 --> 01:45:55.543
<v ->Right.</v>

01:45:55.543 --> 01:45:58.040
And this is the Steve
Powell, me VP of operations.

01:45:58.040 --> 01:46:00.730
So if you look at the
welfare mitigation plans

01:46:00.730 --> 01:46:03.120
that we're gonna be filing,
coming up in the next couple

01:46:03.120 --> 01:46:04.420
of weeks, as well as what we'll have

01:46:04.420 --> 01:46:06.070
in our corrective action plan.

01:46:06.070 --> 01:46:08.470
This is one area that
absolutely will be addressed.

01:46:08.470 --> 01:46:11.420
So Kevin mentioned
earlier, but looking end to end

01:46:11.420 --> 01:46:14.640
at our communications
processable with customers.

01:46:14.640 --> 01:46:16.890
So how do we fix the
notification issues?

01:46:16.890 --> 01:46:20.060
Listening to how do we simplify
and make it understandable?

01:46:20.060 --> 01:46:22.320
But also then what do
we do on the agency side

01:46:22.320 --> 01:46:24.510
and make available to you so
that you have the information

01:46:24.510 --> 01:46:25.343
that you need?

01:46:25.343 --> 01:46:27.400
We recognize that there's other tools

01:46:27.400 --> 01:46:29.830
that other utilities like PG&amp;E may have.

01:46:29.830 --> 01:46:30.840
We can learn from those.

01:46:30.840 --> 01:46:32.500
But we also wanna work
with you over the over

01:46:32.500 --> 01:46:35.140
the coming weeks and
months to figure out what would

01:46:35.140 --> 01:46:38.310
the most digestible way
to take put this together?

01:46:38.310 --> 01:46:39.850
So that's work, work in progress,

01:46:39.850 --> 01:46:41.580
and it'll be part of our
corrective action plan

01:46:41.580 --> 01:46:43.510
and our welfare mitigation plan.

01:46:43.510 --> 01:46:46.300
<v ->And, Mark, I would like to
just add to what you just said,</v>

01:46:46.300 --> 01:46:48.497
this is a (muffled speaking).

01:46:50.010 --> 01:46:53.680
Director Ghilarducci
mentioned in his remarks

01:46:53.680 --> 01:46:56.220
that you all were late, tardy

01:46:57.900 --> 01:47:01.380
difficulty I said it in
my letter to you also

01:47:01.380 --> 01:47:04.070
that some of your reports
were collapsed into one

01:47:04.070 --> 01:47:06.603
is a lot of information that.

01:47:07.670 --> 01:47:10.390
Oh, yes, is not getting
in a timely manner,

01:47:10.390 --> 01:47:12.950
as well as your customers.

01:47:12.950 --> 01:47:17.620
So let's not forget that
the some of the things that

01:47:17.620 --> 01:47:22.020
mark raised in his remarks
that really need to be tidy up,

01:47:22.020 --> 01:47:25.610
and they need a lot better
information in a more real time

01:47:25.610 --> 01:47:30.340
under their guidelines, their
timeliness to them as well.

01:47:30.340 --> 01:47:33.420
So you seem like you
have all this information

01:47:33.420 --> 01:47:37.510
that it's not getting to
us, and more importantly

01:47:37.510 --> 01:47:40.970
to OES in the manner and timeliness

01:47:40.970 --> 01:47:44.265
manner and timeliness that is needed.

01:47:44.265 --> 01:47:46.740
So just going back to his remarks,

01:47:46.740 --> 01:47:49.130
I didn't mean to interrupt
you push around my

01:47:49.130 --> 01:47:51.030
but your point was well taken as well.

01:47:52.740 --> 01:47:55.048
<v ->President Batjer, Mrs.
Shiroma, thank you.</v>

01:47:55.048 --> 01:47:57.490
I think Kevin said it earlier.

01:47:57.490 --> 01:47:59.590
And Steve highlighted
what's in our plans.

01:47:59.590 --> 01:48:00.860
These are definitely areas

01:48:00.860 --> 01:48:03.470
and Commissioner Ghilarducci comments

01:48:03.470 --> 01:48:06.470
were taking to heart Don
Degler is also supporting us.

01:48:06.470 --> 01:48:08.525
He says our business resiliency team.

01:48:08.525 --> 01:48:10.340
This is an area for improvement.

01:48:10.340 --> 01:48:11.893
And we will make improvements.

01:48:13.360 --> 01:48:15.530
We know we can do better there.

01:48:15.530 --> 01:48:18.100
I think before we move
here, the one thing

01:48:18.100 --> 01:48:21.160
I do wanna point out
because I think this gets to

01:48:21.160 --> 01:48:24.890
we've talked a little bit
about not only sectionalize.

01:48:24.890 --> 01:48:26.540
But this is a key distinction.

01:48:26.540 --> 01:48:29.713
And it gives rise to the
double edged sword, if you will,

01:48:30.683 --> 01:48:33.590
more precise decision
making about standardization.

01:48:33.590 --> 01:48:36.720
This is using real time
information from the weather station

01:48:36.720 --> 01:48:39.550
as well as the folks
that we have in the field.

01:48:39.550 --> 01:48:44.154
If we look on our largest
event is December 4th this year,

01:48:44.154 --> 01:48:47.580
there were over 230,000
customers who were in scope

01:48:47.580 --> 01:48:50.740
for a PSPS as the event approached,

01:48:50.740 --> 01:48:52.670
and given our ability to sectionalize,

01:48:52.670 --> 01:48:56.570
but also not de-energized
based on a forecast based

01:48:56.570 --> 01:48:58.600
on what we actually saw in the field.

01:48:58.600 --> 01:49:02.920
We ended up de-energizing
around 78,000 customers.

01:49:02.920 --> 01:49:04.960
Still a very, very large number.

01:49:04.960 --> 01:49:07.267
And for those 78,000
customers, particularly those

01:49:07.267 --> 01:49:10.300
who that wasn't their
first, that's a big deal.

01:49:10.300 --> 01:49:11.650
There's a hardship for them.

01:49:11.650 --> 01:49:14.120
But it also does speak to some
of the things that we've done

01:49:14.120 --> 01:49:16.913
to reduce the footprint
and impact of PSPS.

01:49:18.680 --> 01:49:22.520
So lastly, Restoration
Times is another one,

01:49:22.520 --> 01:49:26.600
obviously not having it in
the first place would be ideal,

01:49:26.600 --> 01:49:28.930
that when we do have PSPS events,

01:49:28.930 --> 01:49:32.270
we're committed to restoring
power as quickly as we can.

01:49:32.270 --> 01:49:36.030
We've seen the duration
of overall PSPS events

01:49:36.030 --> 01:49:41.030
compared to 2019 and 2020
decrease by around 30%.

01:49:41.900 --> 01:49:45.470
Whether it's a factor,
candidly but so is

01:49:45.470 --> 01:49:48.350
the fact that we put our
teams in the field very early

01:49:48.350 --> 01:49:50.140
and move aggressively
to restore circuits

01:49:50.140 --> 01:49:51.460
as quickly as we can.

01:49:51.460 --> 01:49:54.080
And the segmentation
we've done earlier also means

01:49:54.080 --> 01:49:56.251
that we can more
quickly bring circuits up

01:49:56.251 --> 01:49:58.113
and re-energize our customers.

01:49:59.220 --> 01:50:00.320
The next slide please.

01:50:02.910 --> 01:50:07.710
So, we've talked about areas
where we strongly believe

01:50:07.710 --> 01:50:09.270
we can improve.

01:50:09.270 --> 01:50:12.460
Now we've made a lot
of progress as we look at

01:50:13.340 --> 01:50:15.640
how we've evolved the
program over three years,

01:50:15.640 --> 01:50:19.300
we haven't made enough
progress, we need to do more

01:50:19.300 --> 01:50:20.750
PSPS is a hardship.

01:50:20.750 --> 01:50:23.638
It's not an inconvenience,
it's a hardship.

01:50:23.638 --> 01:50:25.763
Our job is to protect the public.

01:50:26.960 --> 01:50:28.470
And also keep the lights on.

01:50:28.470 --> 01:50:30.910
And I think as professionals
in the utility business,

01:50:30.910 --> 01:50:34.347
we have all spent our career
with measurements and metrics

01:50:34.347 --> 01:50:37.490
and a commitment to
supply reliable power.

01:50:37.490 --> 01:50:42.490
So PSPS is absolutely
something we take seriously

01:50:42.960 --> 01:50:47.440
and also is contrary to
how we've really operated

01:50:47.440 --> 01:50:51.143
for most of our careers,
as we did in 2019.

01:50:51.143 --> 01:50:54.680
And this forum is going
to be very helpful for us

01:50:54.680 --> 01:50:56.740
to advance that we're
looking aggressively

01:50:56.740 --> 01:50:58.710
at what we did in 2020.

01:50:58.710 --> 01:51:01.690
And identifying areas we can improve.

01:51:01.690 --> 01:51:05.010
Now, we need to do a better
job of helping our stakeholders

01:51:05.010 --> 01:51:08.090
understand how we're also
making PSPS decisions.

01:51:08.090 --> 01:51:09.930
I think the transparencies
coming through

01:51:09.930 --> 01:51:11.650
very clearly to us.

01:51:11.650 --> 01:51:14.970
So these are the things
we're committed to resolve.

01:51:14.970 --> 01:51:17.360
Partnering with our
stakeholders and local officials,

01:51:17.360 --> 01:51:19.620
as we accelerate our grant hardening,

01:51:19.620 --> 01:51:21.170
that's gonna be big in certain areas

01:51:21.170 --> 01:51:23.650
that have been hit with PSPS
want to make sure people

01:51:23.650 --> 01:51:26.190
understand what we're doing
and what impact it will have,

01:51:26.190 --> 01:51:27.290
as we harden our grid.

01:51:28.300 --> 01:51:31.970
To refine our thresholds
based on grid hardening,

01:51:31.970 --> 01:51:34.370
but also additional data and
things you've learned about,

01:51:34.370 --> 01:51:37.220
say fuel on the ground, and
conditions as we continue

01:51:37.220 --> 01:51:39.220
to learn more and more about our system.

01:51:40.080 --> 01:51:42.323
And lastly, I think loud and clear.

01:51:43.220 --> 01:51:47.963
We've committed to this,
we have worked carefully

01:51:47.963 --> 01:51:52.963
and diligently with all of our
major stakeholders, Cal OES,

01:51:52.970 --> 01:51:55.500
the Commission, local state officials,

01:51:55.500 --> 01:51:59.300
and tribal governments, we
need to do more in Baltimore,

01:51:59.300 --> 01:52:01.380
we will provide a better
understanding of the decision

01:52:01.380 --> 01:52:02.870
making before and during events,

01:52:02.870 --> 01:52:05.160
because I think that's really important.

01:52:05.160 --> 01:52:07.430
Kevin noted, there are some
areas that I think give rise

01:52:07.430 --> 01:52:10.700
to gaps, that might be
gaps in understanding

01:52:10.700 --> 01:52:13.910
where we need some help
in getting greater clarity,

01:52:13.910 --> 01:52:16.060
but also in providing greater clarity

01:52:16.060 --> 01:52:18.110
to how we're making our decisions,

01:52:18.110 --> 01:52:21.290
I think will go a long
way towards improving

01:52:21.290 --> 01:52:25.220
how we're administering
PSPS and actually get us

01:52:25.220 --> 01:52:27.610
in the position to
continue to do less and less

01:52:27.610 --> 01:52:30.690
of it as we move forward
with hardening our grid.

01:52:30.690 --> 01:52:34.060
So with that, happy to
answer any more questions.

01:52:34.060 --> 01:52:36.350
But we're ready to
transition over to Jill Anderson

01:52:36.350 --> 01:52:39.120
to talk about more of
the customer care aspects

01:52:39.120 --> 01:52:40.563
of our PSPS program.

01:52:43.180 --> 01:52:44.020
<v ->Okay, thanks.</v>

01:52:44.020 --> 01:52:46.093
So that sounds great.

01:52:47.040 --> 01:52:50.260
Again, we'll be asking
questions along the way.

01:52:50.260 --> 01:52:53.550
So apologize for the interruption.

01:52:53.550 --> 01:52:55.420
Thank you.
<v ->No problem.</v>

01:52:55.420 --> 01:52:57.040
So why don't we start
with the next slide.

01:52:57.040 --> 01:53:00.150
And I wanna address
what we're doing to improve

01:53:00.150 --> 01:53:02.150
the notifications we
do for our customers.

01:53:02.150 --> 01:53:04.610
And the Commission
has rightly pointed out

01:53:04.610 --> 01:53:07.590
that we definitely have some
opportunities there to improve.

01:53:07.590 --> 01:53:09.157
And we've heard that from our customers.

01:53:09.157 --> 01:53:12.070
And for many of the
speakers earlier today,

01:53:12.070 --> 01:53:14.340
I'm also gonna talk
about how we're reaching

01:53:14.340 --> 01:53:16.010
our most vulnerable customers.

01:53:16.010 --> 01:53:17.980
So looking forward to
hearing more feedback

01:53:17.980 --> 01:53:19.510
from you on that.

01:53:19.510 --> 01:53:21.510
You know, started out
I want to acknowledge

01:53:21.510 --> 01:53:23.930
that we have been making
a lot of improvements

01:53:23.930 --> 01:53:26.890
year over year on our
customer facing systems.

01:53:26.890 --> 01:53:30.650
The images here are a
screenshot of the 2019 website,

01:53:30.650 --> 01:53:33.923
which was a, you know,
static listing of service

01:53:33.923 --> 01:53:35.977
to now the 2020 website.

01:53:35.977 --> 01:53:38.240
And this is public facing and
updated throughout events.

01:53:38.240 --> 01:53:42.207
So you can see visually where
there are areas of concern,

01:53:42.207 --> 01:53:45.510
and then very much
helpful for our customers.

01:53:45.510 --> 01:53:47.770
We take a lot of feedback
from customers throughout

01:53:47.770 --> 01:53:51.040
the events and after the
events in order to evaluate

01:53:51.040 --> 01:53:53.670
where do we need to
prioritize more enhancements,

01:53:53.670 --> 01:53:55.700
what's working in what's not working.

01:53:55.700 --> 01:53:57.800
And we know notifications
is one of the areas

01:53:57.800 --> 01:53:59.840
where we need to make some changes.

01:53:59.840 --> 01:54:01.420
You know, currently, our processes,

01:54:01.420 --> 01:54:06.010
we've got 72, 48, 24 hour notices,

01:54:06.010 --> 01:54:08.220
customers get updates during the event,

01:54:08.220 --> 01:54:10.950
they get an imminent
de-energization notice,

01:54:10.950 --> 01:54:14.110
a de-energization
notice, they get warnings,

01:54:14.110 --> 01:54:16.740
you know might be through
their phone or text or email.

01:54:16.740 --> 01:54:20.960
And, you know, all of this
is multiple opportunities

01:54:20.960 --> 01:54:23.510
and ways for us to reach the customer.

01:54:23.510 --> 01:54:26.500
But we also hear that
some of the communications

01:54:26.500 --> 01:54:28.350
are creating some confusion.

01:54:28.350 --> 01:54:31.070
And Kevin said it in
his remarks, you know,

01:54:31.070 --> 01:54:33.690
we might have too many
messages or we might have

01:54:33.690 --> 01:54:37.140
not enough messages and we
are analyzing all of those gaps.

01:54:37.140 --> 01:54:39.720
And on the next slide, if
we could go to slide six,

01:54:39.720 --> 01:54:43.540
I'll talk about what we're
doing for each one of those.

01:54:43.540 --> 01:54:45.479
So I wanna start with the issue around

01:54:45.479 --> 01:54:47.289
potential confusing messages.

01:54:47.289 --> 01:54:49.530
We're really looking into the root cause

01:54:49.530 --> 01:54:52.060
of what is creating confusion.

01:54:52.060 --> 01:54:55.220
It might be too many
notices or also that customers

01:54:55.220 --> 01:54:58.050
are receiving notices that are accurate,

01:54:58.050 --> 01:54:59.960
but they aren't relevant to the circuit

01:54:59.960 --> 01:55:02.720
that customer is served by.

01:55:02.720 --> 01:55:06.400
So we're doing an end to
end review of those process

01:55:06.400 --> 01:55:09.570
and looking at should we
modify the number of notices

01:55:09.570 --> 01:55:11.187
that go out during an event?

01:55:11.187 --> 01:55:13.850
You know, it's everything I just listed

01:55:13.850 --> 01:55:15.380
could be seven notices.

01:55:15.380 --> 01:55:19.030
And in an event additionally,
if we have back to back,

01:55:19.030 --> 01:55:21.420
which we had seen in December,

01:55:21.420 --> 01:55:23.610
a customer might be
getting an all clear notice

01:55:23.610 --> 01:55:26.330
from one event, and then
getting a warning notice

01:55:26.330 --> 01:55:28.130
in the same day for the next event,

01:55:28.130 --> 01:55:31.150
and so that very much we
have heard from customers

01:55:31.150 --> 01:55:33.620
has been creating confusion.

01:55:33.620 --> 01:55:37.010
On inaccurate messages
and your letter pointed out

01:55:37.010 --> 01:55:39.302
this concern, and we've heard
this from customers as well.

01:55:39.302 --> 01:55:43.190
One issue is that we've
been using new channels

01:55:43.190 --> 01:55:44.940
and new approaches to reach customers.

01:55:44.940 --> 01:55:47.210
So we have this code
alerts, for example.

01:55:47.210 --> 01:55:48.750
And that's a tool that we've been using

01:55:48.750 --> 01:55:51.350
to try to reach transient populations.

01:55:51.350 --> 01:55:53.860
But a customer might be
receiving a zip code alert,

01:55:53.860 --> 01:55:56.390
because there is a
circuit in their zip code

01:55:56.390 --> 01:55:58.090
that is being de-energized.

01:55:58.090 --> 01:56:00.140
But it might not be the
circuit that they live on.

01:56:00.140 --> 01:56:02.990
And so we hear from
customers about that.

01:56:02.990 --> 01:56:05.300
We've been updating
the way we describe the

01:56:05.300 --> 01:56:06.860
different alerts on our website.

01:56:06.860 --> 01:56:09.620
And we've always been
continuing to look for opportunities

01:56:09.620 --> 01:56:12.960
to help our customers switch,
maybe from the zip code alerts

01:56:12.960 --> 01:56:17.140
to a more targeted alert that
is specific to their address.

01:56:17.140 --> 01:56:20.510
Another issue is in we'll
call it notification fatigue,

01:56:20.510 --> 01:56:24.240
where in and you mentioned
it in the very beginning

01:56:24.240 --> 01:56:27.380
on the number of customers
that receive a warning

01:56:27.380 --> 01:56:29.970
versus the number of
customers that are de-energized.

01:56:29.970 --> 01:56:32.270
And I think as Phil and Kevin have said,

01:56:32.270 --> 01:56:34.450
you know, our priority
is to keep the power on

01:56:34.450 --> 01:56:38.400
wherever we can do that
and maintain public safety.

01:56:38.400 --> 01:56:42.750
But we absolutely understand
that receiving a warning notice

01:56:42.750 --> 01:56:45.200
that doesn't result in de-energization

01:56:45.200 --> 01:56:46.950
is very disruptive for customers,

01:56:46.950 --> 01:56:49.407
they might be making
plans or taking actions

01:56:49.407 --> 01:56:51.340
and then they weren't necessary

01:56:51.340 --> 01:56:53.140
because they didn't lose power.

01:56:53.140 --> 01:56:55.160
So the way we're
addressing this is a couple

01:56:55.160 --> 01:56:55.993
of things we're doing.

01:56:55.993 --> 01:56:59.220
First, Phil talked about
improving our forecasting ability,

01:56:59.220 --> 01:57:01.890
increasing the number of
weather stations that we use,

01:57:01.890 --> 01:57:03.660
that's gonna help us get more targeted,

01:57:03.660 --> 01:57:07.877
even in those earlier, you
know, 48, 24 hour notices.

01:57:07.877 --> 01:57:12.420
Kevin made the point though,
that we make the warning notice

01:57:12.420 --> 01:57:15.540
based on forecast and
the de-energization notice

01:57:15.540 --> 01:57:17.160
based on actual.

01:57:17.160 --> 01:57:19.740
So we're always gonna have some delta

01:57:19.740 --> 01:57:22.720
between who we warn
and who we de-energize,

01:57:22.720 --> 01:57:24.470
but to make sure that we can keep making

01:57:24.470 --> 01:57:25.970
that as small as possible.

01:57:25.970 --> 01:57:28.300
And advancement that
we're working on now

01:57:28.300 --> 01:57:30.190
is improving both the accuracy

01:57:30.190 --> 01:57:32.320
and the speed when we're going through

01:57:32.320 --> 01:57:33.830
in the middle of an event.

01:57:33.830 --> 01:57:36.930
So that we can use
automation and help make sure

01:57:36.930 --> 01:57:39.895
that we're only noticing
customers that are on the specific

01:57:39.895 --> 01:57:43.190
segments that are gonna be
de-energized when we are able

01:57:43.190 --> 01:57:47.033
to zero in and really
target that PSPS event.

01:57:48.510 --> 01:57:51.150
The third gap that
was noted in the letter

01:57:51.150 --> 01:57:52.800
that we've heard from
other speakers today is

01:57:52.800 --> 01:57:55.700
when customers don't
receive any notice at all.

01:57:55.700 --> 01:57:58.870
Now that might be caused
by a sudden change in weather

01:57:58.870 --> 01:58:01.910
that isn't yet captured in our forecast.

01:58:01.910 --> 01:58:04.680
We've also had it happen
where the scale of the event

01:58:04.680 --> 01:58:08.030
was something that because
we do still rely on some manual

01:58:08.030 --> 01:58:10.520
processes that we're updating,

01:58:10.520 --> 01:58:12.870
we might not be able
to get all the notices out

01:58:12.870 --> 01:58:17.400
before we see a public safety
imperative to de-energize.

01:58:17.400 --> 01:58:19.760
But a third cause of
this, that's something

01:58:19.760 --> 01:58:22.850
that's definitely solvable and
we're working on is there's,

01:58:22.850 --> 01:58:24.780
there's many customers,
we just don't have contact

01:58:24.780 --> 01:58:26.460
information for or don't have accurate

01:58:26.460 --> 01:58:27.820
contact information for.

01:58:27.820 --> 01:58:30.990
So we are working proactively to capture

01:58:30.990 --> 01:58:33.600
that latest contact
information every time

01:58:33.600 --> 01:58:35.640
we have a touch point with customers.

01:58:35.640 --> 01:58:37.860
And you know, we're
working collaboratively

01:58:37.860 --> 01:58:42.190
with our PSPS working group
and the advisory board on all

01:58:42.190 --> 01:58:45.483
of these topics and
improvements to these notifications.

01:58:46.640 --> 01:58:48.400
<v ->I would-</v>
<v ->I wanna talk-</v>

01:58:48.400 --> 01:58:49.233
<v ->Excuse me Jill.</v>

01:58:49.233 --> 01:58:51.040
I would add to that list of people

01:58:51.040 --> 01:58:52.750
that you need to work with.

01:58:52.750 --> 01:58:55.340
Because you might have some
customers that are hard to reach

01:58:55.340 --> 01:58:59.070
in terms of communications,
I'm hoping you have a rich

01:58:59.070 --> 01:59:01.891
relationship with the
community based organizations

01:59:01.891 --> 01:59:03.543
that can also help.

01:59:04.630 --> 01:59:08.047
And they're usually very
good trusted communicators

01:59:08.047 --> 01:59:11.020
with certain populations
in your community

01:59:11.020 --> 01:59:11.980
in your service area.

01:59:11.980 --> 01:59:15.210
So I hope you add those
to the list because I think

01:59:15.210 --> 01:59:17.600
that is indeed some and
and this isn't one and done.

01:59:17.600 --> 01:59:21.320
As you well know, it's a
contract that every touchpoint you

01:59:21.320 --> 01:59:25.530
have, you've got to because
people are very mobile society.

01:59:25.530 --> 01:59:28.700
People move, people's
jobs they have they lose, they

01:59:30.185 --> 01:59:34.100
have to move into a relative's
home, et cetera, et cetera.

01:59:34.100 --> 01:59:36.280
So it's an (indistinct) effort.

01:59:36.280 --> 01:59:38.290
So thank you, but I would definitely

01:59:38.290 --> 01:59:40.130
I know that the community
based organizations

01:59:40.130 --> 01:59:42.630
can be very helpful as
well getting that word out.

01:59:43.540 --> 01:59:45.850
I don't think we have a notice

01:59:45.850 --> 01:59:49.150
I'm talking about contact
good contact information.

01:59:49.150 --> 01:59:50.340
<v ->Correct, yep.</v>

01:59:50.340 --> 01:59:51.520
Thank you.

01:59:51.520 --> 01:59:53.840
I wanna talk a little bit
more kind of pulling on

01:59:53.840 --> 01:59:56.850
that on though how we're better reaching

01:59:56.850 --> 01:59:58.140
our most vulnerable customers.

01:59:58.140 --> 01:59:59.870
So let's go to the next slide.

01:59:59.870 --> 02:00:01.563
Here, I think it's slide seven.

02:00:02.840 --> 02:00:05.620
And we know that reaching
the most vulnerable customers

02:00:05.620 --> 02:00:07.370
is a priority for the Commission.

02:00:07.370 --> 02:00:10.950
And it is absolutely a
priority for us as well.

02:00:10.950 --> 02:00:13.320
This is another area where
we have made some progress.

02:00:13.320 --> 02:00:16.170
And we have some work
that's already underway,

02:00:16.170 --> 02:00:18.240
that I wanna share with you.

02:00:18.240 --> 02:00:21.700
Talking first about confirming
that we've delivered notices,

02:00:21.700 --> 02:00:24.980
especially to our most
vulnerable customers,

02:00:24.980 --> 02:00:26.780
we've got a very comprehensive process

02:00:26.780 --> 02:00:29.460
that we use now making
sure that we've reached

02:00:29.460 --> 02:00:32.330
all of our critical care
customer population.

02:00:32.330 --> 02:00:34.390
Those are a subset of medical baseline

02:00:34.390 --> 02:00:37.220
that rely on devices
for at least two hours,

02:00:37.220 --> 02:00:42.220
were confirming now at a
rate of about 96% per event.

02:00:42.440 --> 02:00:44.080
And we track that very closely.

02:00:44.080 --> 02:00:46.490
And that includes that sometimes
we have to send people out

02:00:46.490 --> 02:00:48.800
to do door knocks in
order to reach a customer

02:00:48.800 --> 02:00:50.830
when all the other calls and other

02:00:50.830 --> 02:00:53.550
outreach we've done isn't successful.

02:00:53.550 --> 02:00:56.980
And so to us, that starts
with the very most vulnerable

02:00:56.980 --> 02:00:58.140
of the vulnerable population.

02:00:58.140 --> 02:01:00.930
But we are not yet reaching
all of medical baseline,

02:01:00.930 --> 02:01:03.140
and you've pointed that out to us.

02:01:03.140 --> 02:01:06.290
And for us, that's an increase
of a population right now,

02:01:06.290 --> 02:01:09.220
that's about 5000 customers
in high fire risk area

02:01:09.220 --> 02:01:12.210
going up to 28,000 customers,

02:01:12.210 --> 02:01:15.100
that's all the medical
baseline in these areas.

02:01:15.100 --> 02:01:19.350
So we are planning to expand
that delivery confirmation.

02:01:19.350 --> 02:01:21.600
We know it's gonna require
some additional resources,

02:01:21.600 --> 02:01:24.220
you know, it's a five times
increase in this population

02:01:24.220 --> 02:01:25.530
that we're trying to reach.

02:01:25.530 --> 02:01:28.300
So we intend to put
forward our recommendation

02:01:28.300 --> 02:01:30.363
in our February, 12, filing.

02:01:31.285 --> 02:01:36.220
And the next section is
about sharing information

02:01:36.220 --> 02:01:38.010
with public interviews.

02:01:38.010 --> 02:01:38.843
<v Female>Jill for a second.</v>

02:01:38.843 --> 02:01:41.030
Commissioner Rechtschaffen
and has a question

02:01:41.030 --> 02:01:42.700
and I may have one too.

02:01:42.700 --> 02:01:44.480
Commissioner.
<v ->Okay.</v>

02:01:44.480 --> 02:01:46.410
<v ->Thank you, (indistinct) Jill.</v>

02:01:46.410 --> 02:01:49.963
So you're going to go
from 5000 to 28,000.

02:01:55.680 --> 02:01:58.323
<v ->I just lost your audio,
I'm sorry, can repeat it.</v>

02:02:00.330 --> 02:02:04.130
<v ->I was asking when do you
hope to be able to confirm</v>

02:02:04.130 --> 02:02:06.530
that all of your medical
baseline customers

02:02:06.530 --> 02:02:09.310
received notice in the same
way that you can currently,

02:02:09.310 --> 02:02:12.140
you're currently confirming
critical care customers?

02:02:12.140 --> 02:02:13.990
What's your timeframe for doing that?

02:02:15.610 --> 02:02:17.470
<v ->So I don't have an
answer for you today.</v>

02:02:17.470 --> 02:02:19.460
But it is something we intend to include

02:02:19.460 --> 02:02:21.620
in our filing in two or three weeks.

02:02:21.620 --> 02:02:24.360
You know, the resources
issue is something that we have

02:02:24.360 --> 02:02:26.780
to evaluate and make sure
that we're able to deploy

02:02:26.780 --> 02:02:29.150
and we're looking at the
models that other utilities use

02:02:29.150 --> 02:02:31.640
as well, whether there
are partnerships we can do

02:02:31.640 --> 02:02:34.190
with third parties who can
help us during an event.

02:02:39.535 --> 02:02:41.500
<v ->PG&amp;E, actually,
this is one area</v>

02:02:41.500 --> 02:02:42.630
that they've improved upon.

02:02:42.630 --> 02:02:46.030
So when you look other best practices,

02:02:46.030 --> 02:02:48.670
and I would never I would
not call them the best yet.

02:02:48.670 --> 02:02:52.460
But they don't do the subset
of the critical pair under

02:02:52.460 --> 02:02:55.709
medical baseline as
you as you described, Jill.

02:02:55.709 --> 02:03:00.510
So and yes, they use a lot of
community based organizations

02:03:00.510 --> 02:03:04.430
to assist them to answer your questions.

02:03:04.430 --> 02:03:07.767
So I think there's a lot of
room for improvement there

02:03:07.767 --> 02:03:12.767
and a lot of examples that
you all can grab ahold of.

02:03:15.650 --> 02:03:16.483
<v ->Yeah, I agree.</v>

02:03:16.483 --> 02:03:20.070
And we do work closely
with them to compare notes.

02:03:20.070 --> 02:03:22.710
So I wanna focus on the enrollment here,

02:03:22.710 --> 02:03:25.190
'cause I have on the slide
about sharing information.

02:03:25.190 --> 02:03:27.540
But I think we did
cover that quite a bit.

02:03:27.540 --> 02:03:31.500
And we'll continue to
expand on that in our filing.

02:03:31.500 --> 02:03:33.070
Enrollment is something
that the Commissioner

02:03:33.070 --> 02:03:35.670
also brought up, you
know, we need to reach all

02:03:35.670 --> 02:03:37.550
of these vulnerable customers.

02:03:37.550 --> 02:03:40.620
But we have to make sure
we have them identified

02:03:40.620 --> 02:03:42.960
in order to know if we're
reaching them or not.

02:03:42.960 --> 02:03:44.840
We have seen some improvement here.

02:03:44.840 --> 02:03:47.940
In 2020, I think we had an improvement

02:03:47.940 --> 02:03:51.610
of 14% enrollment in medical baseline,

02:03:51.610 --> 02:03:53.960
we've been making the
enrollment process simpler.

02:03:53.960 --> 02:03:57.200
We've done it online, now
we're making electronic signature

02:03:57.200 --> 02:04:00.420
available, each step we
see reduces the friction

02:04:00.420 --> 02:04:01.920
and increases enrollment.

02:04:01.920 --> 02:04:04.040
And other things that
we are working on now

02:04:04.040 --> 02:04:06.860
is new partnerships
with medical facilities

02:04:06.860 --> 02:04:08.720
who are themselves maybe identifying

02:04:08.720 --> 02:04:11.850
who needs medical
assistance, home health care,

02:04:11.850 --> 02:04:14.480
social workers and
continuing to coordinate

02:04:14.480 --> 02:04:15.490
with local government.

02:04:15.490 --> 02:04:17.530
And I think, you know,
community based organizations

02:04:17.530 --> 02:04:18.820
is an opportunity here

02:04:18.820 --> 02:04:21.183
as well as with the contact information.

02:04:22.750 --> 02:04:26.060
So with that, I'll go to my last slide,

02:04:26.060 --> 02:04:29.341
which is to-
<v ->Excuse me, Jill, this is.</v>

02:04:29.341 --> 02:04:30.921
(muffled speaking)

02:04:30.921 --> 02:04:35.460
Yeah, I just want you to go back again.

02:04:35.460 --> 02:04:40.000
And I'm just I thought
you were already ordered

02:04:40.000 --> 02:04:42.710
to put this information
on the secure portal

02:04:42.710 --> 02:04:47.370
for the local governments
and public safety agencies.

02:04:47.370 --> 02:04:52.370
And your bullet says
evaluating an online portal

02:04:52.480 --> 02:04:54.070
for easier access.

02:04:54.070 --> 02:04:58.020
But this was like one of
the major lessons learned

02:04:58.020 --> 02:04:59.430
after a first year that

02:05:00.610 --> 02:05:04.289
local governments can
look at this information,

02:05:04.289 --> 02:05:07.810
not only for identification
for their purposes,

02:05:07.810 --> 02:05:10.847
but for them to be able
to say you're missing

02:05:10.847 --> 02:05:15.570
a subset or you're missing,
you know, one customer.

02:05:15.570 --> 02:05:20.570
And so I guess I heard Mark,

02:05:20.780 --> 02:05:23.818
say something a little
different in terms of,

02:05:23.818 --> 02:05:26.337
can you just clarify, maybe Kevin using-

02:05:26.337 --> 02:05:28.451
(faintly speaking)

02:05:28.451 --> 02:05:31.291
<v ->Yeah, I can take this one.</v>

02:05:31.291 --> 02:05:33.500
<v ->Yeah.</v>
<v ->Yeah, thank you,</v>

02:05:33.500 --> 02:05:35.100
Commissioner Guzman Aceves.

02:05:35.100 --> 02:05:38.440
So we do provide this
information is just not through

02:05:38.440 --> 02:05:39.670
a web portal.

02:05:39.670 --> 02:05:42.148
So we do provide all
the medical baseline

02:05:42.148 --> 02:05:45.250
customer information and
our critical care customer

02:05:45.250 --> 02:05:47.750
information to any of
the local governments

02:05:47.750 --> 02:05:51.090
or government agencies during events.

02:05:51.090 --> 02:05:53.570
What we haven't done is automated this.

02:05:53.570 --> 02:05:56.320
So this usually comes through either

02:05:57.360 --> 02:06:00.350
a file transfer from us to the agencies,

02:06:00.350 --> 02:06:04.720
or it comes from other
ways that we can keep this

02:06:04.720 --> 02:06:07.670
information, secure and private.

02:06:07.670 --> 02:06:10.040
But what is it we don't have is there's

02:06:10.040 --> 02:06:12.340
just not a login portal to it.

02:06:12.340 --> 02:06:13.940
So they are getting all the information,

02:06:13.940 --> 02:06:16.690
there's just not a login
portal for them at this point.

02:06:20.170 --> 02:06:21.003
<v ->Okay.</v>

02:06:21.003 --> 02:06:22.533
And when will that be in place?

02:06:23.871 --> 02:06:27.930
<v ->We'll have that
answer when we submit</v>

02:06:27.930 --> 02:06:30.560
the February response.

02:06:30.560 --> 02:06:32.920
And then we also are
working with our partners

02:06:32.920 --> 02:06:34.640
to learn more about how they're done.

02:06:34.640 --> 02:06:36.980
So I don't have a data
when we'll have it up.

02:06:36.980 --> 02:06:38.423
But it'll be this year.

02:06:41.730 --> 02:06:43.220
<v ->We'll make sure
it's in our action plan</v>

02:06:43.220 --> 02:06:44.603
for the for February, 12.

02:06:49.380 --> 02:06:51.830
<v ->Okay, thank you.</v>
<v ->Okay, so the last section</v>

02:06:51.830 --> 02:06:56.010
is also addressing something
that we've heard and feedback

02:06:56.010 --> 02:06:59.780
from the letter and from you
hear during our discussion

02:06:59.780 --> 02:07:03.570
today about how we're helping
customers with resiliency.

02:07:03.570 --> 02:07:05.380
And I think, as you heard from Phil,

02:07:05.380 --> 02:07:07.508
we were working on hardening the grid,

02:07:07.508 --> 02:07:09.600
minimizing our use of PSPS.

02:07:09.600 --> 02:07:12.650
But that's a multiple year
endeavor, we need to make sure

02:07:12.650 --> 02:07:14.754
that we're helping our
customers build resiliency

02:07:14.754 --> 02:07:17.410
at home and in their communities.

02:07:17.410 --> 02:07:20.300
And so here, start by talking about

02:07:20.300 --> 02:07:23.676
what we're doing with the
critical care battery program.

02:07:23.676 --> 02:07:27.490
This is free batteries to our
most vulnerable population.

02:07:27.490 --> 02:07:32.010
It's targeted about 2500,
in the high fire risk area,

02:07:32.010 --> 02:07:35.890
in the beginning of 2021,
we saw a low rate of adoption.

02:07:35.890 --> 02:07:39.210
And we've been able
to scale our partnerships

02:07:39.210 --> 02:07:42.200
with our community outreach partners.

02:07:42.200 --> 02:07:46.010
And we finished the year with
about a third of the customers

02:07:46.010 --> 02:07:48.320
that we were targeting
having batteries installed.

02:07:48.320 --> 02:07:53.320
And we've continued to advance
that as we turned into 2021,

02:07:53.320 --> 02:07:56.450
we've also confirmed that
we are gonna expand this now

02:07:56.450 --> 02:07:59.493
to all medical baseline
customers that are eligible

02:07:59.493 --> 02:08:02.340
in the high fire risk area.

02:08:02.340 --> 02:08:04.410
We're learning from our lessons in 2020,

02:08:04.410 --> 02:08:06.450
about what kind of
outreach was successful

02:08:06.450 --> 02:08:08.700
and what outreach wasn't successful,

02:08:08.700 --> 02:08:12.020
with a goal of reaching
significantly more customers

02:08:12.020 --> 02:08:15.417
this year between three
and 4000 customers this year,

02:08:15.417 --> 02:08:18.413
going into the 2021 season.

02:08:19.380 --> 02:08:21.330
The other is that there's a
picture of the battery there

02:08:21.330 --> 02:08:22.920
on the slide.

02:08:22.920 --> 02:08:25.703
You know, we've talked
a little bit about this-

02:08:26.632 --> 02:08:28.680
<v Female>Commissioner
Rechtschaffen has a question</v>

02:08:28.680 --> 02:08:29.530
on the batteries.

02:08:30.390 --> 02:08:32.660
<v ->I don't wanna interrupt till
the middle of our sentence.</v>

02:08:32.660 --> 02:08:33.830
So please finish the sentence.

02:08:33.830 --> 02:08:34.733
And I'll ask you.

02:08:36.610 --> 02:08:38.190
<v ->Go ahead.</v>

02:08:38.190 --> 02:08:39.510
<v ->No, no, please go
ahead and then talk</v>

02:08:39.510 --> 02:08:41.687
about your additional
rebates for portable power.

02:08:41.687 --> 02:08:44.340
That's the next item
in your slide is that.

02:08:44.340 --> 02:08:46.740
<v Jill>Yes, that's actually,
I think responsive</v>

02:08:46.740 --> 02:08:48.880
to some of the feedback that
we heard from the speakers

02:08:48.880 --> 02:08:51.650
earlier that another
pain point for customers

02:08:51.650 --> 02:08:53.670
when they lose power is that they lose

02:08:53.670 --> 02:08:56.450
their connectivity with communications.

02:08:56.450 --> 02:08:58.956
And so we have been
pushing with customers,

02:08:58.956 --> 02:09:02.370
rebates for small portable
batteries in their home,

02:09:02.370 --> 02:09:04.090
as all you know, up to of course,

02:09:04.090 --> 02:09:07.060
we have large rebates
for whole home batteries,

02:09:07.060 --> 02:09:11.170
and even rebates for
generators to try to help customers

02:09:11.170 --> 02:09:12.860
with backing up the devices in your home

02:09:12.860 --> 02:09:14.390
that are most critical.

02:09:14.390 --> 02:09:15.730
So that during a power outage,

02:09:15.730 --> 02:09:17.693
they can still have connectivity.

02:09:20.140 --> 02:09:23.877
<v ->I just wanna pin down
exactly what you have</v>

02:09:23.877 --> 02:09:24.840
and what you're doing.

02:09:24.840 --> 02:09:27.150
Because in August,

02:09:27.150 --> 02:09:30.030
I think Kevin and I had
a dialogue back and forth

02:09:30.030 --> 02:09:33.790
about the number of
batteries that you had provided

02:09:33.790 --> 02:09:35.670
to your critical care customers

02:09:35.670 --> 02:09:38.170
versus the goal that Edison had.

02:09:38.170 --> 02:09:41.150
And I think at that
point, Kevin said that

02:09:41.150 --> 02:09:43.307
you only about 20% of
where you want it to be

02:09:43.307 --> 02:09:45.910
and a lot of it was because
of supply constraints

02:09:45.910 --> 02:09:48.140
due to COVID and other factors.

02:09:48.140 --> 02:09:51.450
I heard you just say,
lower adoption rates

02:09:51.450 --> 02:09:52.570
than you anticipated.

02:09:52.570 --> 02:09:55.120
I don't know what that refers to.

02:09:55.120 --> 02:10:00.005
But can you tell me how many batteries

02:10:00.005 --> 02:10:04.670
or other backup system,
backup power systems

02:10:04.670 --> 02:10:07.480
do you have right now
for your critical care

02:10:07.480 --> 02:10:09.250
and medical baseline customers,

02:10:09.250 --> 02:10:11.180
how much do you have right now?

02:10:11.180 --> 02:10:15.150
And then how many more
you need to meet the goals

02:10:15.150 --> 02:10:16.680
that you've set for yourself

02:10:16.680 --> 02:10:19.563
and when you anticipate
getting to those goals?

02:10:21.120 --> 02:10:24.510
<v ->So specific on the critical
care backup battery program</v>

02:10:24.510 --> 02:10:29.390
that we launched last year,
we have over 830 customers

02:10:29.390 --> 02:10:31.930
currently enrolled, most
of them have the batteries

02:10:31.930 --> 02:10:33.700
installed, or they have a scheduled date

02:10:33.700 --> 02:10:35.830
for when the batteries
will be installed.

02:10:35.830 --> 02:10:38.520
And so that was from
about July of last year

02:10:38.520 --> 02:10:42.030
to the end of the year,
we reached 830 customers.

02:10:42.030 --> 02:10:44.870
And then this year,
our goal is to increase

02:10:44.870 --> 02:10:47.740
that to three or 4000
customers expanding

02:10:47.740 --> 02:10:50.990
the eligible population to
include medical baseline

02:10:50.990 --> 02:10:52.690
that our income qualifies.

02:10:52.690 --> 02:10:56.000
I don't have the numbers
right off my head here on

02:10:56.000 --> 02:10:57.710
how many rebates have been used.

02:10:57.710 --> 02:10:59.730
But we do track that as well.

02:10:59.730 --> 02:11:02.120
And so maybe, as we
continue the conversation,

02:11:02.120 --> 02:11:03.990
I can look that up for
you and get that before

02:11:03.990 --> 02:11:04.823
the end of here.

02:11:04.823 --> 02:11:07.420
But we track how many
rebates are being used

02:11:07.420 --> 02:11:12.010
both for home backup power,
or well water backup power,

02:11:12.010 --> 02:11:13.600
which is an additional new rebate

02:11:13.600 --> 02:11:15.290
that we launched last year.

02:11:15.290 --> 02:11:17.460
And then SGIP, which
is a bigger program,

02:11:17.460 --> 02:11:19.620
you know, much beyond PSPS.

02:11:19.620 --> 02:11:24.620
We saw 400% increase in
SGIP in 2020 for backup power,

02:11:25.060 --> 02:11:28.600
we have over 2000 customers
that have come to use

02:11:28.600 --> 02:11:32.560
the equity and resiliency
additional incentive for SGIP.

02:11:32.560 --> 02:11:35.440
And we you know, we now
have, I think a recent decision

02:11:35.440 --> 02:11:38.400
that will allow us to
market an upfront rebate

02:11:38.400 --> 02:11:39.930
for SGIP, which we think will help

02:11:39.930 --> 02:11:42.253
get more batteries
deployed with customers.

02:11:43.780 --> 02:11:44.613
<v ->Yes, thank you.</v>

02:11:44.613 --> 02:11:47.850
And the three to 4000
critical care customers

02:11:47.850 --> 02:11:51.440
how is the universe defined
is that based on the circuits

02:11:51.440 --> 02:11:53.630
where there's a greatest
propensity for shut offs

02:11:53.630 --> 02:11:57.373
out of your whole critical
care, customer base?

02:11:58.600 --> 02:12:02.330
<v ->So the target now for
three to 4000 will include</v>

02:12:02.330 --> 02:12:06.030
also medical baseline, so
not only the narrower definition

02:12:06.030 --> 02:12:07.540
that we use for critical care,

02:12:07.540 --> 02:12:11.790
they need to be in
a high fire risk area,

02:12:11.790 --> 02:12:15.780
and they need to have
income qualified to get the fully,

02:12:15.780 --> 02:12:18.093
you know, full cost free battery.

02:12:19.520 --> 02:12:24.520
<v ->So right now you have you
provided 830 backup systems.</v>

02:12:24.810 --> 02:12:28.360
And your goal is to
provide three to 4000

02:12:28.360 --> 02:12:29.858
to either critical care,

02:12:29.858 --> 02:12:33.323
or low income medical
baseline in high fire threat areas.

02:12:34.350 --> 02:12:36.440
<v ->Yes.</v>
<v ->Is that right?</v>

02:12:36.440 --> 02:12:40.860
So what ended the second
bullet you have 12,000

02:12:40.860 --> 02:12:44.670
eligible medical baseline
customers, what does that refer?

02:12:44.670 --> 02:12:47.810
<v ->So that's the population
we're gonna mark it to.</v>

02:12:47.810 --> 02:12:50.150
And based on what
we've learned this year,

02:12:50.150 --> 02:12:54.460
you know, making a goal of
reaching 100% of who you go out

02:12:54.460 --> 02:12:56.280
to is is not feasible.

02:12:56.280 --> 02:12:58.833
So our goal is to get at least a third

02:12:58.833 --> 02:13:02.840
of those or more who's eligible

02:13:04.680 --> 02:13:05.997
as an income qualified-

02:13:05.997 --> 02:13:10.110
<v ->So there are 12,000
medical baseline of critical care</v>

02:13:10.110 --> 02:13:12.607
customers in the high fire areas

02:13:12.607 --> 02:13:14.923
and your goal is to
reach a third of them?

02:13:15.820 --> 02:13:19.840
Or your expectation is
you reach a third of them

02:13:19.840 --> 02:13:22.980
and what about the rest of them?

02:13:22.980 --> 02:13:24.890
<v ->That's just our 2021 goals.</v>

02:13:24.890 --> 02:13:28.820
So we would continue to
improve and learn you know,

02:13:28.820 --> 02:13:31.740
as we see what works
for reaching customers

02:13:31.740 --> 02:13:34.013
to continue to program in future years.

02:13:34.930 --> 02:13:38.127
<v ->Okay, and then one final
question, President Batjer.</v>

02:13:38.127 --> 02:13:41.710
And is that the the backup equipment

02:13:41.710 --> 02:13:46.260
for those three to 4000 are
those the full scale batteries

02:13:46.260 --> 02:13:49.230
like is provided under
SGIP or their equivalent?

02:13:49.230 --> 02:13:51.920
Are they smaller batteries
like the Yeti batteries

02:13:51.920 --> 02:13:55.560
that will power one or two
appliances for several hours

02:13:55.560 --> 02:13:57.713
or a couple of days
or is it a combination?

02:13:59.060 --> 02:14:01.800
<v ->It's the smaller
batteries like the one</v>

02:14:01.800 --> 02:14:03.490
excuse me that you see pictured there.

02:14:03.490 --> 02:14:07.920
And that's Yeti is one of
the main manufacturers.

02:14:07.920 --> 02:14:09.680
<v ->Jill, can I jumped
in for a sec here</v>

02:14:09.680 --> 02:14:12.550
to their Commissioner Rechtschaffen.

02:14:12.550 --> 02:14:15.050
We do do the Yeti batteries,

02:14:15.050 --> 02:14:17.440
but we do three or
four versions of them.

02:14:17.440 --> 02:14:19.820
And we actually do the customers

02:14:19.820 --> 02:14:22.330
to get what their medical devices are.

02:14:22.330 --> 02:14:26.500
And we size that so that we
can cover 24 hours of power.

02:14:26.500 --> 02:14:30.830
So if they have very small
electrical medical equipment,

02:14:30.830 --> 02:14:33.950
then we'll give them a
small battery, smaller battery,

02:14:33.950 --> 02:14:37.090
if they have more medical
equipment, we'll try to size it

02:14:37.090 --> 02:14:38.700
to make sure that we can cover

02:14:38.700 --> 02:14:40.963
a full 24 hours without power.

02:14:42.070 --> 02:14:44.760
<v ->An important point on this
is that the customers have</v>

02:14:44.760 --> 02:14:47.180
to want it you know, I think
we went into the program

02:14:47.180 --> 02:14:48.650
thinking it's a free battery.

02:14:48.650 --> 02:14:50.860
I mean the retail value of these are,

02:14:50.860 --> 02:14:53.930
you know could be
$3,000 and many customers

02:14:53.930 --> 02:14:57.950
who were successful with
are excited and grateful.

02:14:57.950 --> 02:14:59.693
But there are many customers who don't

02:14:59.693 --> 02:15:02.220
want to hear from us,
who don't want a battery.

02:15:02.220 --> 02:15:05.040
So we can never get to 100%.

02:15:05.040 --> 02:15:05.873
But we certainly

02:15:05.873 --> 02:15:08.960
have an opportunity to do
better than we did in 2020.

02:15:08.960 --> 02:15:12.590
<v ->Well, I fully understand
that I recognize the efforts</v>

02:15:12.590 --> 02:15:14.300
are not always successful.

02:15:14.300 --> 02:15:16.710
At the same time we
hear from people coming

02:15:16.710 --> 02:15:20.505
from the other perspective,
we have an SGIP,

02:15:20.505 --> 02:15:21.930
the program, you mentioned,

02:15:21.930 --> 02:15:25.040
our SGIP program is way over subscribed.

02:15:25.040 --> 02:15:28.070
And there's demand and
we hear from customers

02:15:28.070 --> 02:15:31.610
who there's unmet demand,
we hear from customers who say,

02:15:31.610 --> 02:15:34.210
SGIP is all filled up,
and I need backup power.

02:15:34.210 --> 02:15:36.160
I'm not getting it from utilities.

02:15:36.160 --> 02:15:38.350
So there are lots of
people who still do want

02:15:38.350 --> 02:15:41.303
the backup power and
services that are provided.

02:15:43.030 --> 02:15:43.863
<v ->Yeah.</v>

02:15:45.388 --> 02:15:47.794
<v ->This is Director (indistinct).</v>

02:15:47.794 --> 02:15:50.294
Do you mind if I can just
jump in here real quick.

02:15:51.310 --> 02:15:55.550
Because I'm perplexed
by this discussion.

02:15:55.550 --> 02:15:58.260
I'm a little frustrated,
I will tell you.

02:15:58.260 --> 02:16:00.480
You know, and I never
thought I'd say this.

02:16:00.480 --> 02:16:04.220
But, you know, maybe you looked at PG&amp;E

02:16:04.220 --> 02:16:06.720
because of what I would not necessarily

02:16:06.720 --> 02:16:07.780
consider best practice.

02:16:07.780 --> 02:16:12.740
But (faintly speaking) this
area, you know, they've achieved

02:16:12.740 --> 02:16:17.740
a much broader penetration
of this particular area,

02:16:18.530 --> 02:16:23.040
they partnered with NGOs
and representative groups,

02:16:23.040 --> 02:16:25.593
they granted funds.

02:16:26.790 --> 02:16:30.530
I'm frustrated, because
these are all goals

02:16:30.530 --> 02:16:33.580
you're making for 2020, 2021.

02:16:33.580 --> 02:16:37.240
Wow, I'm really excited
you reach 800 people.

02:16:37.240 --> 02:16:39.330
That's phenomenal.

02:16:39.330 --> 02:16:43.660
In the service territory,
this massive and, you know,

02:16:43.660 --> 02:16:47.210
these are items, whether
it's all the previous stuff about

02:16:47.210 --> 02:16:51.250
ramping up your operations,
your predictive analysis,

02:16:51.250 --> 02:16:54.700
your coordination and
communication with the state.

02:16:54.700 --> 02:16:59.160
In this case, your ability
to achieve the needs

02:16:59.160 --> 02:17:02.100
for your medical baseline
and you folks who access

02:17:02.100 --> 02:17:03.810
and functional needs.

02:17:03.810 --> 02:17:06.460
These are all items
to do to market points

02:17:06.460 --> 02:17:10.040
that were lessons
learned in the first year,

02:17:10.040 --> 02:17:13.360
you know, the state has
invested well over $100 million

02:17:14.210 --> 02:17:16.510
that we've already pushed
out to local governments

02:17:16.510 --> 02:17:19.290
and special districts
and other entities,

02:17:19.290 --> 02:17:22.140
that's action, that's making that happen

02:17:22.140 --> 02:17:24.753
to be able to deal with the
consequences of PSPSs.

02:17:26.490 --> 02:17:28.900
And so I'm just a little frustrating,

02:17:28.900 --> 02:17:32.410
because these are items
that we have been meeting

02:17:32.410 --> 02:17:37.090
with utilities for years now, regularly,

02:17:37.090 --> 02:17:39.650
going over all of these things,

02:17:39.650 --> 02:17:42.670
setting metrics in all of these areas,

02:17:42.670 --> 02:17:46.350
and expecting way in advance of where

02:17:46.350 --> 02:17:48.050
we're gonna be talking about now.

02:17:48.050 --> 02:17:50.140
And I'm just perplexed by it,

02:17:50.140 --> 02:17:54.810
because Southern California
Edison is far more on top of it,

02:17:54.810 --> 02:17:57.860
than this, quite frankly, in my opinion.

02:17:57.860 --> 02:17:59.698
This is a great organization.

02:17:59.698 --> 02:18:03.910
And I just wonder how much
of a focus this has been to you.

02:18:03.910 --> 02:18:08.910
If we're now 2021 and we're
looking at 2021 and 2022

02:18:09.520 --> 02:18:11.800
is trying to make this
thing come together.

02:18:11.800 --> 02:18:15.240
This is what have been done
two years ago, quite frankly.

02:18:15.240 --> 02:18:17.630
So behind the power curve.

02:18:17.630 --> 02:18:20.180
And I just would say we
need to really step it up here,

02:18:20.180 --> 02:18:24.090
folks, because, you know, the climate,

02:18:24.090 --> 02:18:27.480
the weather conditions,
the events we're seeing,

02:18:27.480 --> 02:18:31.060
really precipitate the
need to harden the network,

02:18:31.060 --> 02:18:34.250
hardening infrastructure,
minimize the PSPS,

02:18:34.250 --> 02:18:36.940
and making sure that our
most vulnerable communities,

02:18:36.940 --> 02:18:40.600
community members are
taken care of during these cases.

02:18:40.600 --> 02:18:43.010
So I it's sort of a soapbox here.

02:18:43.010 --> 02:18:46.160
But I'm frustrated,
because we've been talking

02:18:46.160 --> 02:18:47.470
about this now for years.

02:18:47.470 --> 02:18:51.863
And where we're at today,
and this discussion is not good.

02:18:53.130 --> 02:18:54.420
<v ->Yeah, I appreciate that.</v>

02:18:54.420 --> 02:18:58.073
And I, what I would add is that it,

02:18:58.073 --> 02:19:01.680
we, Mark and I are directly
involved in this program,

02:19:01.680 --> 02:19:03.530
and we get reports on it every week,

02:19:03.530 --> 02:19:06.130
we're following up on
how successful we are

02:19:06.130 --> 02:19:08.508
with deploying batteries
to these customers.

02:19:08.508 --> 02:19:12.540
We have, sometimes we're
reaching out to the same customers

02:19:12.540 --> 02:19:16.250
six or seven times to try
to get feedback from them

02:19:16.250 --> 02:19:18.430
and to get, you know,
interest in this program.

02:19:18.430 --> 02:19:22.080
So it's not something
that we take lightly either.

02:19:22.080 --> 02:19:24.430
And we are committed to
improving I'm sorry, Kevin,

02:19:24.430 --> 02:19:27.750
I think I-
<v ->No, but I was just gonna</v>

02:19:27.750 --> 02:19:31.469
say Director Ghilarducci
thanks for those comments.

02:19:31.469 --> 02:19:34.810
You know, when we go back,
and we'll take that to heart

02:19:34.810 --> 02:19:37.500
look at what we gonna
do in terms of what the

02:19:37.500 --> 02:19:40.160
interaction plans will revisit this.

02:19:40.160 --> 02:19:43.500
I think the comments about
using NGOs and other ways

02:19:43.500 --> 02:19:45.070
we've had other experiences over time

02:19:45.070 --> 02:19:48.107
where for whatever reason,
the contact between us

02:19:48.107 --> 02:19:50.404
and the customer isn't
the best way to reach them

02:19:50.404 --> 02:19:52.520
and that there may be
other ways that we can do it.

02:19:52.520 --> 02:19:54.700
So we'll take your comments to heart

02:19:54.700 --> 02:19:57.020
and look for ways of accelerating this

02:19:57.020 --> 02:19:58.650
and making much quicker progress

02:19:58.650 --> 02:20:01.570
and we'll report back
on that in our action plan.

02:20:01.570 --> 02:20:02.770
Thanks for the feedback.

02:20:04.190 --> 02:20:08.910
<v ->And Jill and Kevin,
I underscore what</v>

02:20:08.910 --> 02:20:12.960
both myself Commissioner
Rechtschaffen and and Mark said,

02:20:12.960 --> 02:20:15.150
I was very chagrined I
was going to bring it up.

02:20:15.150 --> 02:20:18.650
So I'm glad that you all
did, because the progress

02:20:18.650 --> 02:20:22.960
that you said you were
gonna make in September,

02:20:22.960 --> 02:20:25.720
in your response to our August meeting,

02:20:25.720 --> 02:20:29.230
and what you made, and
what you had hoped to do,

02:20:29.230 --> 02:20:30.860
are at odds.

02:20:30.860 --> 02:20:35.030
And I think I said in
my opening remarks,

02:20:35.030 --> 02:20:37.930
there's all too often we're going to,

02:20:37.930 --> 02:20:41.698
we're planning to, we're considering.

02:20:41.698 --> 02:20:46.280
And what I also said is
results is what matters,

02:20:46.280 --> 02:20:48.350
not the planning.

02:20:48.350 --> 02:20:51.300
And I agree with Mark and
my fellow Commissioners,

02:20:51.300 --> 02:20:55.180
we bring up batteries
all the time on the calls

02:20:55.180 --> 02:20:59.430
will be reported to you,
Kevin, when I'm on your calls,

02:20:59.430 --> 02:21:01.520
I bring up where are
you on the batteries?

02:21:01.520 --> 02:21:03.820
What about the energy distributions?

02:21:03.820 --> 02:21:05.980
I do the same thing with PG&amp;E.

02:21:05.980 --> 02:21:08.313
So it's a real concern of ours.

02:21:09.620 --> 02:21:13.340
And we get public
comments every one of our

02:21:13.340 --> 02:21:15.040
and I assure your folks listen in

02:21:15.040 --> 02:21:18.180
but every one of our
Commission meetings, there are

02:21:19.840 --> 02:21:23.940
medical baseline
customers who are frustrated

02:21:23.940 --> 02:21:26.680
that they cannot get through,
they cannot get batteries,

02:21:26.680 --> 02:21:29.400
whether it's the SGIP is oversubscribed,

02:21:29.400 --> 02:21:31.980
or they can't hook into your programs.

02:21:31.980 --> 02:21:35.530
But it's a real pain point

02:21:35.530 --> 02:21:39.143
to use your expression Kevin for us.

02:21:39.143 --> 02:21:42.530
And we are a regulator.

02:21:42.530 --> 02:21:45.610
So we are regulating you.

02:21:45.610 --> 02:21:48.580
And we need you to
step up, as Mark just said.

02:21:48.580 --> 02:21:49.918
So thank you.

02:21:49.918 --> 02:21:52.070
I think we've said enough, but still.

02:21:52.070 --> 02:21:52.903
<v ->Yes.</v>

02:21:52.903 --> 02:21:54.030
Thank you.

02:21:54.030 --> 02:21:55.247
Thank you all for the feedback.

02:21:55.247 --> 02:21:58.723
We will see how fast we
can accelerate progress here.

02:22:00.930 --> 02:22:03.993
<v ->I think with this, we
should turn it over to Steve.</v>

02:22:05.660 --> 02:22:06.493
<v ->Sure.</v>

02:22:06.493 --> 02:22:07.326
Thanks, Jill.

02:22:07.326 --> 02:22:09.760
Go ahead and slip over
the next slide, please.

02:22:09.760 --> 02:22:11.310
So good afternoon.

02:22:11.310 --> 02:22:13.740
I'm Steve Powell depicted
Vice President of Operations

02:22:13.740 --> 02:22:15.710
at Southern California Edison.

02:22:15.710 --> 02:22:17.420
I think here we're going to
be retreading some ground

02:22:17.420 --> 02:22:18.580
that we've already covered.

02:22:18.580 --> 02:22:21.370
You know, starting from
Director Ghilarducci comments

02:22:21.370 --> 02:22:24.623
at the beginning, I hear you
bottom line needs improvement.

02:22:25.480 --> 02:22:28.440
Our PSPS program is
deployed, as we all talked about

02:22:28.440 --> 02:22:31.290
to prevent wildfires and
protect our customers.

02:22:31.290 --> 02:22:33.560
But we recognize that
it can create hardship

02:22:33.560 --> 02:22:36.530
or hazards well beyond just
inconvenience and hardship

02:22:37.390 --> 02:22:40.300
if we don't deploy it,
together with full awareness

02:22:40.300 --> 02:22:42.800
of the situation, so
that awareness requires

02:22:42.800 --> 02:22:44.650
that we have really good partnership.

02:22:45.779 --> 02:22:47.950
As we execute our PSPS program,

02:22:47.950 --> 02:22:50.270
we need that coordination
across multiple state,

02:22:50.270 --> 02:22:51.880
local and tribal agencies,

02:22:51.880 --> 02:22:54.759
plus, with our public safety partners.

02:22:54.759 --> 02:22:56.930
We need to communicate early and often

02:22:56.930 --> 02:23:00.500
and so that we can support
the safe deployment of PSPS.

02:23:00.500 --> 02:23:03.580
And that coordination
starts early in the fire season.

02:23:03.580 --> 02:23:04.940
So as soon as we file our wealth,

02:23:04.940 --> 02:23:06.870
wildfire mitigation plans in February,

02:23:06.870 --> 02:23:09.030
we're reaching out to local governments

02:23:09.030 --> 02:23:11.880
community associations,
to educate them on our plans

02:23:11.880 --> 02:23:13.911
for great hardening things
we're gonna do to prepare

02:23:13.911 --> 02:23:15.890
for the PSPS events as well as

02:23:15.890 --> 02:23:19.320
to reduce their impact
on the local community.

02:23:19.320 --> 02:23:20.960
We're meeting on a
regular basis with our public

02:23:20.960 --> 02:23:23.843
safety partners to verify
lists of critical facilities.

02:23:24.723 --> 02:23:27.100
And, we provide detailed information

02:23:27.100 --> 02:23:29.490
to our critical infrastructure providers

02:23:29.490 --> 02:23:31.470
on how their facilities
might be impacted

02:23:31.470 --> 02:23:32.990
if we end up with PSPS events,

02:23:32.990 --> 02:23:36.510
as well as information on how
they've been impacted before.

02:23:36.510 --> 02:23:38.935
Think how we manage
our events is important.

02:23:38.935 --> 02:23:41.474
We do it as an emergency event

02:23:41.474 --> 02:23:45.990
using the incident command
structure to help us align

02:23:45.990 --> 02:23:49.170
with our emergency management
functions across the state.

02:23:49.170 --> 02:23:50.410
In addition to the dedicated team,

02:23:50.410 --> 02:23:52.760
we've already talked about,
we have a duty manager

02:23:52.760 --> 02:23:55.740
that's always available

02:23:55.740 --> 02:23:57.980
for issue escalation with our partners.

02:23:57.980 --> 02:24:00.390
We're also evaluating making
representatives available

02:24:00.390 --> 02:24:02.770
to be physically present at
the state Operations Center

02:24:02.770 --> 02:24:04.283
to create a better cohesion.

02:24:05.140 --> 02:24:06.590
We have the daily coordination calls

02:24:06.590 --> 02:24:09.314
that I know were brought up
in for the ambassadors letter.

02:24:09.314 --> 02:24:12.010
You know, typically they
start two days before the period

02:24:12.010 --> 02:24:14.020
of concern in an event and
are conducted throughout

02:24:14.020 --> 02:24:15.690
the duration of the event.

02:24:15.690 --> 02:24:18.390
We have the statewide
executive briefing that consists

02:24:18.390 --> 02:24:21.657
of representatives from Cal
OES, CAL FIRE, the PUC

02:24:21.657 --> 02:24:23.520
and the Governor's office.

02:24:23.520 --> 02:24:25.610
Separately, we have a
county operational briefing

02:24:25.610 --> 02:24:28.600
typically attended by the
representatives of the offices

02:24:28.600 --> 02:24:30.830
of emergency management
for the counties,

02:24:30.830 --> 02:24:33.460
and a critical infrastructure
briefing for water,

02:24:33.460 --> 02:24:35.510
wastewater and telecom providers.

02:24:35.510 --> 02:24:38.760
So these tailored coordination
calls are an efficient way,

02:24:38.760 --> 02:24:40.650
but really important to
be able to communicate

02:24:40.650 --> 02:24:42.120
and really get the feedback,

02:24:42.120 --> 02:24:44.660
especially when we're in the events.

02:24:44.660 --> 02:24:46.210
So that's the stuff that
we're doing maybe flip

02:24:46.210 --> 02:24:47.833
over the next slide, please.

02:24:49.060 --> 02:24:51.710
I say clearly, feedback,
we've gotten the letter

02:24:51.710 --> 02:24:53.020
feedback we heard at the beginning

02:24:53.020 --> 02:24:53.860
and have talked about here.

02:24:53.860 --> 02:24:56.547
We fell short of expectations in 2020.

02:24:56.547 --> 02:24:58.140
Some of those things
that have been raised

02:24:58.140 --> 02:24:59.070
have already been fixed.

02:24:59.070 --> 02:25:01.720
I mean, the three coordination
calls that I described.

02:25:01.720 --> 02:25:02.553
You know, throughout the year,

02:25:02.553 --> 02:25:05.410
we had to adjust the
attendees separating executive

02:25:05.410 --> 02:25:07.671
from operational so that
we could get the right folks

02:25:07.671 --> 02:25:10.420
in engage in getting
the right information.

02:25:10.420 --> 02:25:11.370
And so we've achieved,

02:25:11.370 --> 02:25:13.490
we've worked with the
California State Warning Center

02:25:13.490 --> 02:25:15.970
to achieve more effective calls.

02:25:15.970 --> 02:25:17.040
We didn't at some point,

02:25:17.040 --> 02:25:19.050
we didn't have the right contact
information for some of the

02:25:19.050 --> 02:25:21.377
partners that we need to be
working with throughout 2020.

02:25:21.377 --> 02:25:23.297
And we've gone and corrected that.

02:25:23.297 --> 02:25:25.470
And we've now got quarterly updates

02:25:25.470 --> 02:25:28.480
to our emergency contacts
and our attendee lists.

02:25:28.480 --> 02:25:30.130
We're in the process of fixing others.

02:25:30.130 --> 02:25:33.720
I think we've already talked
about in Director Ghilarducci

02:25:33.720 --> 02:25:36.160
raised, you know, we've
had challenges getting

02:25:36.160 --> 02:25:39.220
our event notifications
submitted in a timely manner.

02:25:39.220 --> 02:25:41.610
I think particularly as
we adapted to the new

02:25:41.610 --> 02:25:45.160
and evolving requirements
there that we've had to adjust,

02:25:45.160 --> 02:25:48.540
adjust our operations to be
able to fill those effectively,

02:25:48.540 --> 02:25:50.490
so that we can provide
the standard information

02:25:50.490 --> 02:25:52.460
that you're getting
across all the utilities.

02:25:52.460 --> 02:25:56.200
And we've you know, we
haven't adapted quickly enough,

02:25:56.200 --> 02:25:57.360
but we're working on it.

02:25:57.360 --> 02:26:00.210
So in our most recent
January event, you know,

02:26:00.210 --> 02:26:02.090
we call it an advanced to
the state Warning Center

02:26:02.090 --> 02:26:05.140
to talk about how are we
going to provide these reports

02:26:05.140 --> 02:26:07.530
on timely basis, given
the multiple periods

02:26:07.530 --> 02:26:09.650
of concern that we saw coming.

02:26:09.650 --> 02:26:11.270
We also have a working session next week

02:26:11.270 --> 02:26:13.820
with the state Warning
Center to discuss those forums,

02:26:13.820 --> 02:26:16.993
and procedural challenges
and how we clean those up.

02:26:18.260 --> 02:26:20.140
Our public safety partners,
they have a number

02:26:20.140 --> 02:26:21.830
of opportunities to provide feedback

02:26:21.830 --> 02:26:24.410
to us on our performance after events.

02:26:24.410 --> 02:26:26.050
We've got the after action reviews,

02:26:26.050 --> 02:26:28.700
public comments to
our post event reports

02:26:28.700 --> 02:26:30.520
working groups and advisory groups.

02:26:30.520 --> 02:26:32.740
So there's plenty of
opportunities to provide for us

02:26:32.740 --> 02:26:35.010
to collect feedback
and provide information.

02:26:35.010 --> 02:26:36.040
I think we need to be focused,

02:26:36.040 --> 02:26:38.230
though on how do we
refine and streamline those,

02:26:38.230 --> 02:26:39.590
because clearly, they're not always

02:26:39.590 --> 02:26:40.840
hitting the market today.

02:26:41.838 --> 02:26:44.870
Separately, the communities
that have raised issues today,

02:26:44.870 --> 02:26:46.900
so we have communities
have been frequently impacted

02:26:46.900 --> 02:26:50.890
by during our 2020 and
our 2019 PSPS events,

02:26:50.890 --> 02:26:53.850
like Acton, Agua Dulce and Simi Valley.

02:26:53.850 --> 02:26:55.730
We've in terms of
communicating with them,

02:26:55.730 --> 02:26:58.840
we've held nine community
meetings throughout 2020,

02:26:58.840 --> 02:27:02.471
leading up to the year to
share our approach to prepare

02:27:02.471 --> 02:27:05.930
and listen to the concerns
heading into the year.

02:27:05.930 --> 02:27:07.820
We're gonna be conducting
nine more in the coming months.

02:27:07.820 --> 02:27:09.532
So we can go and collect feedback

02:27:09.532 --> 02:27:11.990
and share more community
specific information.

02:27:11.990 --> 02:27:13.197
I think the what we've learned

02:27:13.197 --> 02:27:15.380
and what we've been working
on is how do we get down

02:27:15.380 --> 02:27:18.390
to talk about the circuits and
the impacts of the individual

02:27:18.390 --> 02:27:20.170
community and what's gonna be changing.

02:27:20.170 --> 02:27:23.460
And when they can expect
to see that change coming.

02:27:23.460 --> 02:27:25.300
Over the past couple
of years, we've stood up

02:27:25.300 --> 02:27:27.280
a number of different
channels to coordinate efforts

02:27:27.280 --> 02:27:29.780
across all these groups
and collect the feedback,

02:27:29.780 --> 02:27:31.870
you know, not like now it's
time we've got to fine tune,

02:27:31.870 --> 02:27:33.660
make it efficient, and most importantly,

02:27:33.660 --> 02:27:35.500
ensure that we're meeting
the needs of our partners

02:27:35.500 --> 02:27:38.862
because we can't execute PSPS
and keep our community safe

02:27:38.862 --> 02:27:40.570
if we don't have partnership

02:27:40.570 --> 02:27:42.420
that involves real good coordination.

02:27:43.950 --> 02:27:44.900
Next slide, please.

02:27:46.470 --> 02:27:49.410
Finally, let me just address
the post event report.

02:27:49.410 --> 02:27:52.290
So important requirement
that we share information

02:27:52.290 --> 02:27:54.464
about the execution of our events.

02:27:54.464 --> 02:27:58.130
Transparency and accuracy
in reporting is really important.

02:27:58.130 --> 02:27:59.370
It's our goal, we're
committed to working

02:27:59.370 --> 02:28:01.530
with the Commission to make sure

02:28:01.530 --> 02:28:05.193
that we're meeting your
expectations for the 2021 report.

02:28:06.480 --> 02:28:07.860
They're both group posts report events,

02:28:07.860 --> 02:28:11.187
as you've mentioned,
contain a lot of information.

02:28:11.187 --> 02:28:13.390
He's combining information on our site

02:28:13.390 --> 02:28:16.100
from 15 different sources and systems.

02:28:16.100 --> 02:28:17.730
Sometimes there's more than 300 pages.

02:28:17.730 --> 02:28:22.703
And there's a lot of manual
operations pulling together.

02:28:23.793 --> 02:28:26.810
<v Man>Can I jumped
into a question that.</v>

02:28:26.810 --> 02:28:27.680
<v ->Yeah.</v>
<v ->Should I pause</v>

02:28:27.680 --> 02:28:30.280
for a question was
somebody want to jump in?

02:28:30.280 --> 02:28:31.410
<v ->Sometimes it's hard to hear.</v>

02:28:31.410 --> 02:28:33.675
Go right ahead.
<v ->It's hard to hear</v>

02:28:33.675 --> 02:28:36.280
up just a little bit,

02:28:36.280 --> 02:28:38.883
but do a Commissioner Guzman Aceves-

02:28:38.883 --> 02:28:40.716
<v ->You have to dial up.</v>

02:28:41.660 --> 02:28:43.710
<v ->I don't think he's
connected right now.</v>

02:28:45.458 --> 02:28:46.291
<v ->Okay.</v>

02:28:49.853 --> 02:28:52.143
Okay.
<v ->I think he lost his audio.</v>

02:28:55.753 --> 02:28:57.253
<v ->Can you hear us?</v>

02:28:59.424 --> 02:29:01.010
<v ->Can anybody hear me?</v>
<v ->I can hear you, Mark.</v>

02:29:01.010 --> 02:29:02.090
Yeah.

02:29:02.090 --> 02:29:03.390
<v ->No?</v>
<v ->I can't hear you.</v>

02:29:04.260 --> 02:29:05.420
<v ->Steve, we can hear you</v>

02:29:05.420 --> 02:29:08.570
but seemed like you couldn't hear us.

02:29:08.570 --> 02:29:13.570
<v ->Yeah, well, I'll text them.</v>
<v ->Oh, why don't we just go</v>

02:29:13.603 --> 02:29:16.780
Commissioner Guzman
Aceves did you have a question

02:29:16.780 --> 02:29:19.303
you want to Steve?
<v ->Yeah.</v>

02:29:20.490 --> 02:29:24.320
Well, maybe while I
re-asking here, but I was

02:29:26.960 --> 02:29:31.730
just going back to a
representative from Acton

02:29:31.730 --> 02:29:36.380
mentioned that they lost
all telecommunications.

02:29:36.380 --> 02:29:41.250
Now the cable is a bit of a
separate situation right now

02:29:41.250 --> 02:29:42.930
as they're still working on that

02:29:42.930 --> 02:29:46.660
but cell service in particular.

02:29:46.660 --> 02:29:50.040
And I wanted to see if
he could walk through

02:29:50.040 --> 02:29:52.760
or maybe some of you can walk through.

02:29:52.760 --> 02:29:54.180
What went wrong there?

02:29:54.180 --> 02:29:55.163
Why is it?

02:29:56.020 --> 02:30:01.020
How is it still not fixed that
we can you can communicate

02:30:01.570 --> 02:30:05.470
with the local providers
to let them know?

02:30:05.470 --> 02:30:06.810
According to your list here,

02:30:06.810 --> 02:30:09.419
you're letting them
know what's happening

02:30:09.419 --> 02:30:12.860
with (indistinct) warning
or coordinating with them.

02:30:12.860 --> 02:30:14.320
Although you don't have the portal up,

02:30:14.320 --> 02:30:18.013
you're doing some sort of
paper communication on this.

02:30:19.360 --> 02:30:22.393
How's it still possible if
there isn't a cell service?

02:30:23.620 --> 02:30:27.980
Where's the, you know,
when we talk to the carriers,

02:30:27.980 --> 02:30:29.700
they're saying, they're not getting

02:30:29.700 --> 02:30:31.900
notifications, et cetera.

02:30:31.900 --> 02:30:34.790
So what's the story there?

02:30:34.790 --> 02:30:37.720
And is that something
particular that you're gonna be

02:30:37.720 --> 02:30:39.130
doing a corrective action around?

02:30:39.130 --> 02:30:44.130
Because the worst case
scenario is that we have,

02:30:44.170 --> 02:30:47.880
what we did have that
summer, is we have a PSPS.

02:30:47.880 --> 02:30:50.160
And we have overlapping wildfires,

02:30:50.160 --> 02:30:52.860
where people need to know to evacuate.

02:30:52.860 --> 02:30:55.360
And this fundamental communication

02:30:55.360 --> 02:30:58.870
with critical public safety partners,

02:30:58.870 --> 02:31:03.750
to total communication
providers is (muffled speaking)

02:31:03.750 --> 02:31:07.200
I mean, the fact that Acton
was all communication

02:31:07.200 --> 02:31:09.040
is really concerning.

02:31:09.040 --> 02:31:10.953
What is the problem there?

02:31:15.100 --> 02:31:17.970
<v ->Jill, are you the best
one to answer that question</v>

02:31:17.970 --> 02:31:20.320
about our work with
the telecom providers?

02:31:20.320 --> 02:31:21.153
<v ->Sure.</v>

02:31:21.153 --> 02:31:22.070
So looking for the mute.

02:31:22.070 --> 02:31:25.060
So, you know, I think it
starts with making sure that the

02:31:25.060 --> 02:31:28.020
telecom providers have
resiliency at their locations.

02:31:28.020 --> 02:31:30.390
And I know that that's an ongoing effort

02:31:30.390 --> 02:31:32.220
and investment for them.

02:31:32.220 --> 02:31:34.590
Part of the challenges and
things we've heard from them is,

02:31:34.590 --> 02:31:38.077
especially in a wide
scale event, you know,

02:31:38.077 --> 02:31:40.880
it's hard for them to
know where and be able

02:31:40.880 --> 02:31:44.880
to deploy mobile generators
fast enough to be ready,

02:31:44.880 --> 02:31:47.840
if the circuit that's
serving that generator

02:31:47.840 --> 02:31:51.040
is going to be de-energized.

02:31:51.040 --> 02:31:53.110
But we have been working
with them to make sure

02:31:53.110 --> 02:31:56.350
that we can focus their longer
term investment strategies

02:31:56.350 --> 02:32:00.400
in deploying permanent
backup generation in the locations

02:32:00.400 --> 02:32:04.150
that we know are most
vulnerable for outages.

02:32:04.150 --> 02:32:06.090
So I think it's part you know,

02:32:06.090 --> 02:32:08.050
it's continuing to make sure
that we're communicating

02:32:08.050 --> 02:32:11.490
with them, but also has to
be part of their deployment

02:32:11.490 --> 02:32:13.423
of their resiliency strategy.

02:32:14.740 --> 02:32:16.480
<v ->I have one more
add for that, Jill,</v>

02:32:16.480 --> 02:32:19.610
there's another issue
that customers are feeling

02:32:19.610 --> 02:32:21.060
with regards to communication

02:32:21.060 --> 02:32:24.130
that's not necessarily cell related.

02:32:24.130 --> 02:32:26.360
We just had a meeting with Keiko Canyon,

02:32:26.360 --> 02:32:28.810
and they're in a canyon in a valley

02:32:28.810 --> 02:32:31.730
and they have decent cell service,

02:32:31.730 --> 02:32:34.770
but some of them don't have cells,

02:32:34.770 --> 02:32:36.980
and they rely on internet.

02:32:36.980 --> 02:32:40.610
And so one of the problems is
how do they keep their modem

02:32:40.610 --> 02:32:44.740
and a router alive and
energized when the power's out.

02:32:44.740 --> 02:32:49.740
So we have, I went up and down
the canyon just two weeks ago

02:32:50.450 --> 02:32:52.961
to kind of look at what
was going on during

02:32:52.961 --> 02:32:55.440
our January event.

02:32:55.440 --> 02:32:58.850
And one of the things we
have is a rebate program

02:32:58.850 --> 02:33:02.210
for power stations that
will power their modem

02:33:02.210 --> 02:33:03.443
for two or three days.

02:33:04.480 --> 02:33:08.410
And so that's part of the
problem on the customer side.

02:33:08.410 --> 02:33:11.510
Even if the communications
or the Internet Service Providers

02:33:11.510 --> 02:33:13.640
fix their battery backup,

02:33:13.640 --> 02:33:16.620
the customer still needs
power necessarily on their side.

02:33:16.620 --> 02:33:21.620
So we have about 1000
or 920 of those batteries

02:33:22.390 --> 02:33:23.240
that have gone out.

02:33:23.240 --> 02:33:25.150
These are not the
critical care batteries.

02:33:25.150 --> 02:33:26.980
These are just normal rebate batteries

02:33:26.980 --> 02:33:29.177
for anybody in a high fire risk area.

02:33:29.177 --> 02:33:31.210
And it allowed them to keep their modem

02:33:31.210 --> 02:33:33.600
and a router going for multiple days.

02:33:33.600 --> 02:33:37.447
And we'll continue to
market that this year too.

02:33:39.630 --> 02:33:40.670
<v ->Yes, thank you, Mark.</v>

02:33:40.670 --> 02:33:44.780
I know that is that was the
most comprehensive solution

02:33:44.780 --> 02:33:47.720
is for everyone out there
internet and cell phones.

02:33:47.720 --> 02:33:49.620
That's why I was just
particularly curious

02:33:49.620 --> 02:33:52.740
of what went wrong in
Acton that they didn't even

02:33:52.740 --> 02:33:54.447
have a cell phone service.

02:33:54.447 --> 02:33:58.210
As you probably know,
President Batjer led an effort

02:33:58.210 --> 02:34:03.160
to (indistinct) they have
the generation requirement

02:34:03.160 --> 02:34:05.523
for this 72 hour backups, so.

02:34:08.600 --> 02:34:10.690
You know, it would be
good to hear anyway,

02:34:10.690 --> 02:34:13.670
in the follow up in your filing.

02:34:13.670 --> 02:34:17.080
What exactly was the problem
in that case in particular,

02:34:17.080 --> 02:34:19.283
and what the remedy will be.

02:34:20.749 --> 02:34:21.582
Thank you.

02:34:24.182 --> 02:34:25.701
<v ->Thank you.</v>

02:34:25.701 --> 02:34:28.374
Any other questions or
you want me to pick up?

02:34:28.374 --> 02:34:29.207
<v ->Thank you.</v>

02:34:29.207 --> 02:34:30.160
Go ahead now.

02:34:30.160 --> 02:34:31.880
<v ->Okay, well, first
of all, I apologize.</v>

02:34:31.880 --> 02:34:34.280
I promise you I'm not the
worst listener in the world.

02:34:34.280 --> 02:34:36.910
I just I couldn't hear
a thing on my side is

02:34:36.910 --> 02:34:39.020
clearly it wasn't working effectively.

02:34:39.020 --> 02:34:41.503
Let's go ahead and just
jump to the next slide.

02:34:43.470 --> 02:34:46.000
And, you know, I've already you know,

02:34:46.000 --> 02:34:48.080
we've talked about the reports,

02:34:48.080 --> 02:34:50.210
we can better meet
the requirements here.

02:34:50.210 --> 02:34:52.920
We're working to improve our
information management system

02:34:52.920 --> 02:34:55.460
so that we can more easily access data.

02:34:55.460 --> 02:34:56.900
We've put more resources on it.

02:34:56.900 --> 02:34:58.130
So we've got a dedicated team

02:34:58.130 --> 02:35:00.040
so we can support this
reporting and make sure that

02:35:00.040 --> 02:35:01.960
we're breaking the
information up in the ways

02:35:01.960 --> 02:35:03.760
that you need it and
getting it down getting it

02:35:03.760 --> 02:35:06.500
to you in a timely basis,
there's more work to do.

02:35:06.500 --> 02:35:08.510
And we've got to do that
between now and next season

02:35:08.510 --> 02:35:11.970
so that we can have better
integration and automation.

02:35:11.970 --> 02:35:14.820
So we commit, we will
get further transparency,

02:35:14.820 --> 02:35:16.840
not just in getting
the information there,

02:35:16.840 --> 02:35:19.320
but providing better explanations
of how we're assessing

02:35:19.320 --> 02:35:20.740
the wildfire risk,

02:35:20.740 --> 02:35:23.640
how the benefits of
de-energization outweigh,

02:35:23.640 --> 02:35:26.310
are compared to the
potential public safety risks

02:35:26.310 --> 02:35:28.380
and hazards that we've
talked about here today,

02:35:28.380 --> 02:35:29.960
as well as how the denunciations

02:35:29.960 --> 02:35:32.410
are impacting different
customer categories.

02:35:32.410 --> 02:35:34.390
So look forward to working with you

02:35:34.390 --> 02:35:36.160
on clarifying requirements,

02:35:36.160 --> 02:35:38.010
making sure that we're
meeting those needs,

02:35:38.010 --> 02:35:39.570
so we can get the timely reporting

02:35:39.570 --> 02:35:41.220
of the information that you need.

02:35:42.450 --> 02:35:45.670
So we've gone through a
lot of detail and pain points,

02:35:45.670 --> 02:35:47.897
I just wanna add, you know,
a couple of thoughts on,

02:35:47.897 --> 02:35:51.060
you know, as head of
operations, it's my job really

02:35:51.060 --> 02:35:53.730
to improve the effectiveness
of our operations,

02:35:53.730 --> 02:35:55.270
and deliver on the
commitments that we're making

02:35:55.270 --> 02:35:57.582
to our customers and to you.

02:35:57.582 --> 02:36:00.460
Operationally, we've talked
about some of the improvements

02:36:00.460 --> 02:36:01.567
that we've made throughout the year.

02:36:01.567 --> 02:36:03.260
And it's been steady progress.

02:36:03.260 --> 02:36:05.970
But that's not what
we're here to talk about.

02:36:05.970 --> 02:36:07.720
I read the posts on social media,

02:36:07.720 --> 02:36:09.440
I listened to the customer calls,

02:36:09.440 --> 02:36:12.593
I hear every one of your
pieces of feedback today.

02:36:13.470 --> 02:36:16.810
Frustration, anger,
confusion, these are all things

02:36:16.810 --> 02:36:17.790
that need to be fixed.

02:36:17.790 --> 02:36:19.548
And I assure you that we're committed

02:36:19.548 --> 02:36:22.010
to improving the customer experience,

02:36:22.010 --> 02:36:24.407
and our engagement with
you so that we meet your needs,

02:36:24.407 --> 02:36:26.293
and we can solve this stuff together.

02:36:27.247 --> 02:36:30.010
PSPS has a big impact on our customers.

02:36:30.010 --> 02:36:32.200
One of our core values is excellence.

02:36:32.200 --> 02:36:36.410
And it pains me that we have
not yet delivered that in PSPS.

02:36:36.410 --> 02:36:38.060
But another one is
continuous improvement.

02:36:38.060 --> 02:36:40.810
And I'm committed, we're
committed to be better today

02:36:40.810 --> 02:36:43.470
than we were then we've
been throughout this year.

02:36:43.470 --> 02:36:45.490
And we're going to
be a lot better next year

02:36:45.490 --> 02:36:46.950
than we've been this year.

02:36:46.950 --> 02:36:49.250
So we're investing in the
fixes we've talked about here,

02:36:49.250 --> 02:36:50.550
we're gonna make it a lot clearer

02:36:50.550 --> 02:36:53.470
in our corrective action plans

02:36:53.470 --> 02:36:55.720
that you're gonna see
in a couple of weeks.

02:36:55.720 --> 02:36:57.100
It's gonna be focused on you know,

02:36:57.100 --> 02:36:59.100
improving our data quality,
getting the automation

02:36:59.100 --> 02:37:01.220
that's needed, getting
the better coordination,

02:37:01.220 --> 02:37:03.070
frankly, fixing some of
the human processes

02:37:03.070 --> 02:37:04.480
that need to be fixed.

02:37:04.480 --> 02:37:06.750
So just wanna say
thank you for the time.

02:37:06.750 --> 02:37:08.623
Happy to take more questions on this.

02:37:09.700 --> 02:37:12.233
And open it up or Kevin
can pick up from here.

02:37:13.160 --> 02:37:15.612
<v Female>President Batjer,
I have a quick question.</v>

02:37:15.612 --> 02:37:18.670
<v ->Commissioner
Shiroma, go ahead please.</v>

02:37:18.670 --> 02:37:20.220
<v ->Yes.</v>

02:37:20.220 --> 02:37:21.160
Okay.

02:37:21.160 --> 02:37:22.320
Thank you.

02:37:22.320 --> 02:37:25.620
Now, last week, we voted
out our track to Mockingbird

02:37:25.620 --> 02:37:28.950
decision with Artemis
authorizes you all to be able

02:37:28.950 --> 02:37:33.743
to have some substation level
backup generation micro grid.

02:37:34.780 --> 02:37:39.780
And diesel for this year,
not 90% cleaner next year.

02:37:41.637 --> 02:37:45.070
Are you poised to
avail yourself of that?

02:37:45.070 --> 02:37:49.920
Do you need that level
of backup generation

02:37:49.920 --> 02:37:54.920
at the substation to mitigate,
turning people's power off?

02:37:58.860 --> 02:37:59.810
Or do you know yet?

02:38:05.070 --> 02:38:07.290
<v ->Commissioner was your
question about micro grids.</v>

02:38:07.290 --> 02:38:08.123
I'm sorry.

02:38:08.123 --> 02:38:10.950
It was just a little hard to hear.

02:38:10.950 --> 02:38:14.240
<v ->We voted on our track to
market your decision last week.</v>

02:38:14.240 --> 02:38:19.240
And it authorizes at
the substation level.

02:38:21.320 --> 02:38:26.070
You, besides PG&amp;E, you
and San Diego Gas electric

02:38:26.070 --> 02:38:31.070
to have backup generation
at the substation level

02:38:31.340 --> 02:38:34.760
in a micro grid configuration.

02:38:34.760 --> 02:38:37.760
And for PG&amp;E, that prevented 1000s

02:38:37.760 --> 02:38:41.723
of customers from being
de-energized in 2020.

02:38:43.030 --> 02:38:45.760
So if you don't have an
answer today, that's okay.

02:38:45.760 --> 02:38:47.603
But just authorize that.

02:38:48.543 --> 02:38:53.543
And by the way, you just hired
Nicole Howard from SMUD.

02:38:53.830 --> 02:38:56.690
I spent 20 years it's nice to help

02:38:56.690 --> 02:38:59.730
with your customer service
and your customer engagement.

02:38:59.730 --> 02:39:04.730
And, I think she's outstanding
in terms of her experience

02:39:07.230 --> 02:39:09.720
in how do you talk to customers?

02:39:09.720 --> 02:39:11.103
Whether it's how do
you talk to customers

02:39:11.103 --> 02:39:15.800
that we have a free
of charge Yeti battery,

02:39:15.800 --> 02:39:18.953
that will keep your
oxygen supply flowing.

02:39:20.530 --> 02:39:24.300
So I know you're gonna be submitting

02:39:24.300 --> 02:39:26.420
all sorts of improvements on this.

02:39:26.420 --> 02:39:29.350
But you are now authorized

02:39:30.230 --> 02:39:33.960
for substation level micro
grid backup generation

02:39:33.960 --> 02:39:37.123
to mitigate de-energizing customers.

02:39:39.260 --> 02:39:42.270
<v ->Yeah, I can maybe I can just
make a quick comment here,</v>

02:39:42.270 --> 02:39:45.150
Steven, then you or Phil could pick up.

02:39:45.150 --> 02:39:49.150
I think that the places
where micro grids

02:39:49.150 --> 02:39:50.570
would be useful for us are

02:39:51.630 --> 02:39:54.670
perhaps different than
they might be for PG&amp;E,

02:39:54.670 --> 02:39:59.670
having to do with the way that
PG&amp;E handles their their PSPS

02:39:59.920 --> 02:40:03.500
where they, I believe
they part of their protocol

02:40:03.500 --> 02:40:07.303
is to shut out an entire
substations and in circuits

02:40:07.303 --> 02:40:09.370
that come out of the substations.

02:40:09.370 --> 02:40:10.800
What you heard us talk about earlier,

02:40:10.800 --> 02:40:13.790
and I'll let my experts
here give you more detail

02:40:13.790 --> 02:40:14.623
if you like.

02:40:14.623 --> 02:40:17.440
But what you heard us talking
about earlier was not even,

02:40:17.440 --> 02:40:18.273
we're at a point now,

02:40:18.273 --> 02:40:20.250
where we've segmented
individual circuits,

02:40:20.250 --> 02:40:22.950
and we're shutting off
segments of circuits,

02:40:22.950 --> 02:40:24.640
and not even entire circuits.

02:40:24.640 --> 02:40:27.450
In many cases, it's to
keep more customers on.

02:40:27.450 --> 02:40:31.440
So I think it's probably not
a, we probably will not find

02:40:31.440 --> 02:40:35.090
a big use for substation
level backup generation

02:40:35.090 --> 02:40:37.340
for the purposes of PSPS.

02:40:37.340 --> 02:40:39.250
Because of the way
that our protocol works,

02:40:39.250 --> 02:40:41.980
where we have cut our
circuits up into segments,

02:40:41.980 --> 02:40:45.200
where we can switch them
from one feed to another

02:40:45.200 --> 02:40:47.080
and keep as many
customers on as possible,

02:40:47.080 --> 02:40:51.043
but Phil or (indistinct) have
a different take than that.

02:40:52.400 --> 02:40:55.180
<v ->I would only add just the
piece that the real reason</v>

02:40:55.180 --> 02:40:57.880
that PG&amp;E might needed at
the substation level is there,

02:40:57.880 --> 02:41:00.110
they were having to re-energize
at the transmission level

02:41:00.110 --> 02:41:02.880
or the sub transit
that feeds down into it.

02:41:02.880 --> 02:41:06.438
And we're not having
to de-energize typically,

02:41:06.438 --> 02:41:09.440
at those transmission levels.

02:41:09.440 --> 02:41:11.930
And so most of our de-energy
stations are happening

02:41:11.930 --> 02:41:14.570
downstream from the substations.

02:41:14.570 --> 02:41:17.330
So it's unlikely to be,
you know, having backup

02:41:17.330 --> 02:41:19.290
at that substation is
gonna help us a lot,

02:41:19.290 --> 02:41:21.390
most of the circuits still are gonna,

02:41:21.390 --> 02:41:22.900
are gonna go through high fire areas,

02:41:22.900 --> 02:41:25.860
you're gonna have to
segment somewhere else.

02:41:25.860 --> 02:41:27.830
<v ->But I will just add,
though, that, you know,</v>

02:41:27.830 --> 02:41:31.580
we do leverage backup
generation in certain cases.

02:41:31.580 --> 02:41:33.600
And maybe when there's more time,

02:41:33.600 --> 02:41:35.550
we could talk more about what we do.

02:41:35.550 --> 02:41:38.553
In the area of micro grids,
we have resiliency zones

02:41:38.553 --> 02:41:40.090
that we're working on,

02:41:40.090 --> 02:41:42.452
and places that are out on our circuits.

02:41:42.452 --> 02:41:45.470
You know, we have senior
Central High School, for example,

02:41:45.470 --> 02:41:48.770
is one where we put in a micro grid

02:41:48.770 --> 02:41:52.604
that can allow the school
to operate on the solar

02:41:52.604 --> 02:41:55.230
panels that they have, and batteries,

02:41:55.230 --> 02:41:57.480
and that it can operate in isolation

02:41:57.480 --> 02:41:58.730
from the rest of the grid.

02:41:58.730 --> 02:42:01.260
And that can be used for
the purposes of the school

02:42:01.260 --> 02:42:02.680
and also the community around it.

02:42:02.680 --> 02:42:06.620
So micro grids for us, the
way our system is designed,

02:42:06.620 --> 02:42:08.430
may have some different uses.

02:42:08.430 --> 02:42:12.540
And backup generation is
more for like small underground

02:42:12.540 --> 02:42:14.760
or relatively small
groupings of customers

02:42:14.760 --> 02:42:18.240
with underground feeds that
would otherwise be shut off,

02:42:18.240 --> 02:42:22.340
or individual customers
that are critical customers.

02:42:22.340 --> 02:42:25.520
So you know, our system
has different needs,

02:42:25.520 --> 02:42:28.223
but we are looking at
many opportunities there.

02:42:29.060 --> 02:42:30.910
<v ->Okay, thank you
for that clarification.</v>

02:42:30.910 --> 02:42:31.743
Thank you.

02:42:33.380 --> 02:42:38.380
<v ->We're rounding the
the well overdue for a</v>

02:42:39.010 --> 02:42:41.030
we're supposed to be in the agenda.

02:42:41.030 --> 02:42:44.860
But it's been a rich and
important discussion,

02:42:44.860 --> 02:42:46.800
and presentation and I think

02:42:48.290 --> 02:42:51.033
Edison I think you've
heard our concerns.

02:42:52.750 --> 02:42:56.670
I will ask if there are
any other questions

02:42:56.670 --> 02:42:58.270
before we turn to public comments,

02:42:58.270 --> 02:42:59.810
I'm a little concerned that our public

02:42:59.810 --> 02:43:03.093
has been waiting a good
deal of time this afternoon.

02:43:05.130 --> 02:43:07.710
Mark or Tom, don't
know if you're still with us.

02:43:07.710 --> 02:43:09.650
Any final thoughts?

02:43:09.650 --> 02:43:11.880
And Commissioners, any final thoughts

02:43:11.880 --> 02:43:15.773
before I turn the operator
to ask for public comments?

02:43:17.210 --> 02:43:19.527
<v ->No questions from
me President Batjer.</v>

02:43:22.480 --> 02:43:25.500
<v ->Nor from me President
Batjer at this time.</v>

02:43:25.500 --> 02:43:27.625
<v ->Okay, thanks, Tom.</v>

02:43:27.625 --> 02:43:29.530
All right, then.

02:43:29.530 --> 02:43:30.730
Oh, thanks (indistinct).

02:43:32.190 --> 02:43:33.790
<v ->President Batjer,
just really quickly</v>

02:43:33.790 --> 02:43:35.707
if you don't mind, as we had-

02:43:35.707 --> 02:43:38.630
<v ->Yeah, I was going to turn
back to you, Kevin, I apologize.</v>

02:43:38.630 --> 02:43:40.160
<v ->Okay, no problem.</v>

02:43:40.160 --> 02:43:41.640
All I really wanted
to say was, you know,

02:43:41.640 --> 02:43:44.060
I hope that the information
that was presented

02:43:44.060 --> 02:43:47.060
today was helpful, it's one step forward

02:43:47.060 --> 02:43:48.710
in a much longer process.

02:43:48.710 --> 02:43:51.014
And I just want you all to
know that you have my personal

02:43:51.014 --> 02:43:54.070
commitment to the
progress that we've described

02:43:54.070 --> 02:43:57.100
in all the areas that you've
brought to our attention.

02:43:57.100 --> 02:43:58.730
And you have the personal commitment

02:43:58.730 --> 02:44:01.490
of all the other leaders
here for medicine on the line.

02:44:01.490 --> 02:44:03.480
And we will demonstrate that progress.

02:44:03.480 --> 02:44:05.790
And we will demonstrate
it through results

02:44:05.790 --> 02:44:08.460
and not through plans, as
you said President Batjer.

02:44:08.460 --> 02:44:12.400
So with that we look forward
to hearing from the public.

02:44:12.400 --> 02:44:15.040
And we will be looking for any
new issues that are coming up

02:44:15.040 --> 02:44:17.680
there that we haven't
already heard about today.

02:44:17.680 --> 02:44:19.300
So thank you very much.

02:44:19.300 --> 02:44:20.460
<v ->Excellent, thank you.</v>

02:44:20.460 --> 02:44:23.400
And I do hope that all
of the Edison executives

02:44:23.400 --> 02:44:26.840
are as able to stay on to
listen to public comment.

02:44:26.840 --> 02:44:28.990
I think it's gonna be really important.

02:44:28.990 --> 02:44:29.850
<v ->We will all be here-</v>

02:44:29.850 --> 02:44:33.150
<v ->I know you said earlier,
but I just wanted to.</v>

02:44:33.150 --> 02:44:35.100
I know it's been a
long afternoon for you.

02:44:35.100 --> 02:44:36.650
So I appreciate that very much.

02:44:37.630 --> 02:44:38.463
All right.

02:44:39.500 --> 02:44:40.333
Thank you.

02:44:42.170 --> 02:44:46.850
We do have likely to have
Senator Stern coming on

02:44:46.850 --> 02:44:48.140
in public comments.

02:44:48.140 --> 02:44:51.030
I'd like to, if he's dialing in,

02:44:51.030 --> 02:44:54.600
I would like to take him out of turn.

02:44:54.600 --> 02:44:57.560
He was waiting on the line earlier today

02:44:57.560 --> 02:44:59.070
and could not get on but

02:44:59.910 --> 02:45:03.020
in because we were
a little late in starting.

02:45:03.020 --> 02:45:05.720
So at any rate, that will
be maybe one interruption

02:45:05.720 --> 02:45:08.350
that we have during public comments.

02:45:08.350 --> 02:45:12.183
Operators do we have anyone on the line?

02:45:14.280 --> 02:45:16.980
<v Operator>Yes, the public
comment line is now open.</v>

02:45:18.868 --> 02:45:23.040
<v ->Could you please
bring on the first caller?</v>

02:45:23.040 --> 02:45:23.873
<v Operator>Yes.</v>

02:45:23.873 --> 02:45:27.183
Our first speaker is Janette
McChesney, your line is open.

02:45:28.407 --> 02:45:31.860
<v Janette>Thank you for
hosting today's hearing.</v>

02:45:31.860 --> 02:45:32.950
I'm Janette McChesney,

02:45:32.950 --> 02:45:34.650
I'm the mayor of the city of Moorpark,

02:45:34.650 --> 02:45:38.020
which is located right
next door to Simi Valley.

02:45:38.020 --> 02:45:41.300
Last week, Southern
California Edison de-energized

02:45:41.300 --> 02:45:44.320
six of our 10 circuits
serving more parts,

02:45:44.320 --> 02:45:48.260
leaving more than 8000
Moorpark customers without power

02:45:48.260 --> 02:45:50.580
for upwards of 40 hours.

02:45:50.580 --> 02:45:52.710
This is a second time and as many months

02:45:52.710 --> 02:45:56.723
we suffered through
multi day PSPS outages.

02:45:57.620 --> 02:45:59.610
We are providing more detailed comments

02:45:59.610 --> 02:46:01.200
to the public advisor.

02:46:01.200 --> 02:46:05.610
But we can sum up SCE
communication failures as follows.

02:46:05.610 --> 02:46:08.940
One, notifications do
not accurately reflect

02:46:08.940 --> 02:46:13.440
field conditions, to the
point that we cannot trust

02:46:13.440 --> 02:46:16.590
whether power is on or off.

02:46:16.590 --> 02:46:19.783
Two, the notifications are not timely.

02:46:21.450 --> 02:46:24.750
Re-notifications are
disjointed and confusing

02:46:24.750 --> 02:46:26.810
with conflicting information,

02:46:26.810 --> 02:46:30.210
blank messages and incomplete messages.

02:46:30.210 --> 02:46:34.440
And four, SCE
communicates in circuit names.

02:46:34.440 --> 02:46:36.870
But there's no easy way
for the public to determine

02:46:36.870 --> 02:46:39.780
what circuit they live on or work on

02:46:39.780 --> 02:46:43.640
further SDE communication
segment numbers,

02:46:43.640 --> 02:46:45.020
but has no way for the public

02:46:45.020 --> 02:46:47.173
to know their circuits segment number.

02:46:48.050 --> 02:46:51.710
We appreciate what the
CPUC has done today.

02:46:51.710 --> 02:46:54.590
And we are hoping to
hold Edison accountable

02:46:54.590 --> 02:46:57.970
for their PSPS requirements
to inform the public

02:46:57.970 --> 02:47:01.510
informed businesses and
inform local governments

02:47:01.510 --> 02:47:05.120
about their PSPS outages and logistics.

02:47:05.120 --> 02:47:09.055
We have been highly
impacted by the PSPS events.

02:47:09.055 --> 02:47:13.100
SCE efforts thus far have
been severely unacceptable.

02:47:13.100 --> 02:47:14.300
Thank you for your time.

02:47:15.620 --> 02:47:16.650
<v ->Thank you Madam Mayor.</v>

02:47:16.650 --> 02:47:19.520
One thing before we
go on to the next caller.

02:47:19.520 --> 02:47:24.050
Operator, I do need to
tell each of the callers

02:47:24.050 --> 02:47:27.160
who will be calling in that
you will have a time limit

02:47:27.160 --> 02:47:28.030
of two minutes.

02:47:28.030 --> 02:47:30.080
I'm sorry that we have
to give you a time limit.

02:47:30.080 --> 02:47:33.360
But we wanna make sure
we hear all of the members

02:47:33.360 --> 02:47:35.720
of the public who want to speak.

02:47:35.720 --> 02:47:37.530
So you will have two minutes.

02:47:37.530 --> 02:47:39.390
When the two minutes is ended.

02:47:39.390 --> 02:47:41.700
You will hear a bell and
once you hear the bell,

02:47:41.700 --> 02:47:45.460
please bring your remarks to a close

02:47:45.460 --> 02:47:49.310
so that others in the queue
will have their time as well.

02:47:49.310 --> 02:47:51.370
So two minutes for each speaker.

02:47:51.370 --> 02:47:54.530
Thank you very much
operator, the next caller please.

02:47:54.530 --> 02:47:55.363
<v Operator>Thank you.</v>

02:47:55.363 --> 02:47:58.460
Our next speaker is Nathaniel Skinner.

02:47:58.460 --> 02:47:59.360
Your line is open.

02:48:01.000 --> 02:48:02.160
<v Nathaniel>Thank
you Commissioners.</v>

02:48:02.160 --> 02:48:05.210
I'm Nathaniel Skinner with
the Public Advocate's office.

02:48:05.210 --> 02:48:07.970
The Public Advocate's Office
appreciates that the Commission

02:48:07.970 --> 02:48:10.190
is conducting this public meeting.

02:48:10.190 --> 02:48:12.190
We also agreed that the
Commission should see corrective

02:48:12.190 --> 02:48:15.590
action regarding Southern
California Edison's execution

02:48:15.590 --> 02:48:19.110
of its de-energization events in 2020.

02:48:19.110 --> 02:48:20.720
The Commission should immediately launch

02:48:20.720 --> 02:48:23.740
a formal investigation
of Edison's failures.

02:48:23.740 --> 02:48:25.750
A formal investigation is the vehicle

02:48:25.750 --> 02:48:28.140
by which the Commission
can publicly review

02:48:28.140 --> 02:48:30.900
and make Edison correct any failures.

02:48:30.900 --> 02:48:33.530
It allows CAL FIRE, Cal OES, the cities

02:48:33.530 --> 02:48:36.506
and counties and the public
to review the information,

02:48:36.506 --> 02:48:40.820
participate in the process
and make their views heard.

02:48:40.820 --> 02:48:43.740
It allows stakeholders to
review the truth and adequacy

02:48:43.740 --> 02:48:46.060
of what Edison did in 2020.

02:48:46.060 --> 02:48:48.486
A formal investigation
allows the Commission

02:48:48.486 --> 02:48:51.210
and stakeholders to
examine why Edison failed

02:48:51.210 --> 02:48:54.390
to properly notify 10s
of 1000s of customers,

02:48:54.390 --> 02:48:58.350
including first responders,
medical baseline customers,

02:48:58.350 --> 02:49:00.370
and critical facilities
such as hospitals

02:49:00.370 --> 02:49:01.980
and fire departments.

02:49:01.980 --> 02:49:03.760
It allows us to look at the accuracy

02:49:03.760 --> 02:49:05.710
of Edison's weather forecasts.

02:49:05.710 --> 02:49:07.950
And just for Edison has
spent the money it receives

02:49:07.950 --> 02:49:11.100
from its customers to
reduce the risk that its facilities

02:49:11.100 --> 02:49:12.970
will cause wildfires.

02:49:12.970 --> 02:49:16.510
Furthermore, Edison
failed to justify why it chose

02:49:16.510 --> 02:49:19.420
to de-energize and did
not demonstrate any attempt

02:49:19.420 --> 02:49:22.890
to calculate the harm
imposed on its customers.

02:49:22.890 --> 02:49:25.400
Edison also failed to provide
the numbers and types

02:49:25.400 --> 02:49:27.930
of customers affected by de-energization

02:49:27.930 --> 02:49:31.230
in nearly half of its post
de-energization reports.

02:49:31.230 --> 02:49:33.860
Without this information
stakeholders on the Commission

02:49:33.860 --> 02:49:36.450
are unable to perform
a complete analysis

02:49:36.450 --> 02:49:40.040
of the reasonableness of
Edison's decision to de-energize.

02:49:40.040 --> 02:49:42.760
A formal investigation
will I was to get to the truth

02:49:42.760 --> 02:49:43.910
of the matter.

02:49:43.910 --> 02:49:47.000
Californians cannot and
should not have to tolerate

02:49:47.000 --> 02:49:50.024
another fire season
with continued failure.

02:49:50.024 --> 02:49:52.831
Thank you, Commissioners.

02:49:52.831 --> 02:49:53.664
<v ->Thank you, Mr. Skinner.</v>

02:49:53.664 --> 02:49:58.664
I understand that Senator
Stern is on the line, operators.

02:49:58.986 --> 02:50:00.933
Senators Stern on.

02:50:03.510 --> 02:50:04.793
Senator, are you there?

02:50:06.110 --> 02:50:07.533
Might have to do star one.

02:50:10.830 --> 02:50:12.980
<v Operator>If Senator
Stern would press star zero</v>

02:50:12.980 --> 02:50:14.380
I will find his line faster.

02:50:29.481 --> 02:50:32.520
<v ->Okay, well, operator when
Senator Stern comes on</v>

02:50:32.520 --> 02:50:35.328
I do wanna bring him
to the front of the queue.

02:50:35.328 --> 02:50:38.400
So let me know when you hear.

02:50:38.400 --> 02:50:41.410
I won't interrupt member
of the public speaking

02:50:41.410 --> 02:50:43.163
but he will be the next to come on.

02:50:44.590 --> 02:50:45.610
Okay, thank you.

02:50:45.610 --> 02:50:49.741
Could you bring the
next caller up, please?

02:50:49.741 --> 02:50:50.710
<v Operator>Thank you.</v>

02:50:50.710 --> 02:50:52.710
Our next speaker is Nine Alaba.

02:50:52.710 --> 02:50:54.163
Your line is open.

02:50:55.490 --> 02:50:58.330
<v Nine>Distinguished
Commissioners on behalf</v>

02:50:58.330 --> 02:51:00.120
of the City of Thousand Oaks,

02:51:00.120 --> 02:51:03.650
located in Ventura County,
we would like to share

02:51:03.650 --> 02:51:07.630
our experiences with a recent PSPS event

02:51:07.630 --> 02:51:10.510
on January, 19, through the 21st.

02:51:10.510 --> 02:51:13.589
Unlike prior events, this
was the most severe for both

02:51:13.589 --> 02:51:17.410
a city operation and community.

02:51:17.410 --> 02:51:22.160
City was advised by SCE
in advance of one or more

02:51:22.160 --> 02:51:27.040
possible PSPS events affecting
a limited number of circuits.

02:51:27.040 --> 02:51:31.780
However, this event,
seven circuits were down,

02:51:31.780 --> 02:51:34.970
one circuit was down
due to equipment failure,

02:51:34.970 --> 02:51:38.290
resulting in a loss of power
to our wastewater treatment

02:51:38.290 --> 02:51:40.920
plants for more than 48 hours.

02:51:40.920 --> 02:51:44.440
Of 135 traffic signals
with battery packs

02:51:44.440 --> 02:51:48.780
to operate flashing modes
43 signals were impacted,

02:51:48.780 --> 02:51:51.790
seven signals went down completely.

02:51:51.790 --> 02:51:54.780
Several signals were down
for more than four hours

02:51:54.780 --> 02:51:57.940
requiring staff and
an outside contractor

02:51:57.940 --> 02:52:01.340
to switch out batteries
during a 30 hour period

02:52:01.340 --> 02:52:03.450
at multiple locations.

02:52:03.450 --> 02:52:05.820
This event was frustrating to residents,

02:52:05.820 --> 02:52:10.370
especially for senior adults
without power for 72 hours.

02:52:10.370 --> 02:52:12.710
The advanced notification process

02:52:12.710 --> 02:52:15.310
was not followed throughout the event.

02:52:15.310 --> 02:52:17.930
Outage information was not posted timely

02:52:17.930 --> 02:52:20.860
or accurately on the SEC website.

02:52:20.860 --> 02:52:24.280
The 800 number was also not accurate.

02:52:24.280 --> 02:52:26.890
The number and length of SCE emails

02:52:26.890 --> 02:52:30.140
to the city were
counterproductive and confusing.

02:52:30.140 --> 02:52:35.140
Varying info from power off,
power on, power losses imminent

02:52:35.430 --> 02:52:38.940
the same for notification
on re-energization.

02:52:38.940 --> 02:52:41.210
The ability to share circuit information

02:52:41.210 --> 02:52:42.980
is also problematic.

02:52:42.980 --> 02:52:46.950
The city asks SCE for an
update on the list of circuits

02:52:46.950 --> 02:52:48.960
that were de-energized.

02:52:48.960 --> 02:52:50.960
So we can strategize.

02:52:50.960 --> 02:52:55.570
Only individual addresses
could be looked up and verified.

02:52:55.570 --> 02:52:59.244
We hope by sharing our
experience from last week

02:52:59.244 --> 02:53:04.244
that SCE our partners will
work with us in improving the

02:53:04.760 --> 02:53:08.800
process to protect the health
and safety of our community.

02:53:08.800 --> 02:53:11.703
Thank you Commissioners
for having this meeting today.

02:53:13.000 --> 02:53:14.890
<v ->Thank you for participating.</v>

02:53:14.890 --> 02:53:17.740
Operator the next caller please.

02:53:17.740 --> 02:53:19.650
<v Operator>The next
speaker is Bill Manis.</v>

02:53:19.650 --> 02:53:23.499
Your line is open.
<v ->Okay, thank you very much.</v>

02:53:23.499 --> 02:53:26.090
Yes, my name is Bill Manis, and I serve

02:53:26.090 --> 02:53:27.360
as the president CEO

02:53:27.360 --> 02:53:30.100
of the San Gabriel Valley
Economic Partnership.

02:53:30.100 --> 02:53:34.030
We are a regional business
group that covers 31 cities

02:53:34.030 --> 02:53:38.586
94,000 businesses and
2 million residents in the

02:53:38.586 --> 02:53:43.410
East Los Angeles County.

02:53:43.410 --> 02:53:46.980
The San Gabriel Valley
Economic Partnership appreciates

02:53:46.980 --> 02:53:51.970
the CPUC efforts to ensure
that public safety power shutoffs

02:53:51.970 --> 02:53:54.930
are conducted properly,
with effective communication

02:53:54.930 --> 02:53:58.570
with the public and sensitivity
to facilities and residents

02:53:58.570 --> 02:54:00.410
who have special needs and rely

02:54:00.410 --> 02:54:03.300
on regular electric services.

02:54:03.300 --> 02:54:06.470
TPC President Marybel
Batjer has publicly

02:54:06.470 --> 02:54:09.310
called senator California
Edison's best execution

02:54:09.310 --> 02:54:13.100
of the power shut off events
as tackles and decision.

02:54:13.100 --> 02:54:14.100
I agree.

02:54:14.100 --> 02:54:15.880
The power shut offs are concerned

02:54:15.880 --> 02:54:17.833
and has caused serious problems.

02:54:19.512 --> 02:54:24.450
Major economic ramifications
as such as shutting down

02:54:24.450 --> 02:54:28.730
large users for one to two days,
which can cause businesses

02:54:28.730 --> 02:54:31.850
to lose hundreds of 1000s
if not millions of dollars

02:54:31.850 --> 02:54:35.563
due to lost time of their
day to day business.

02:54:36.430 --> 02:54:39.600
Shut offs can also hit
convenience 1000s of employees

02:54:39.600 --> 02:54:42.420
who are now working from
home, as well as children

02:54:42.420 --> 02:54:45.010
who are attending school
via video conference.

02:54:45.010 --> 02:54:48.840
That being said the
state of California is asking

02:54:48.840 --> 02:54:50.950
folks like SoCal Edison

02:54:50.950 --> 02:54:54.040
to do their best in a
very difficult situation.

02:54:54.040 --> 02:54:57.150
No one has power over
the wind and or weather.

02:54:57.150 --> 02:54:59.910
And while Edison has
invested in hardening

02:54:59.910 --> 02:55:01.940
their power transmission systems.

02:55:01.940 --> 02:55:05.410
In short term power shut
offs are the best way for now

02:55:05.410 --> 02:55:06.693
to avoid major wildfires,

02:55:07.870 --> 02:55:11.410
which can cause potentially
billions of dollars of damage.

02:55:11.410 --> 02:55:14.900
So certainly, there was
room as far as improvement.

02:55:14.900 --> 02:55:17.572
But we would ask that

02:55:17.572 --> 02:55:20.953
you work with Southern
California Edison,

02:55:21.805 --> 02:55:24.830
and work in a meaningful way
to come up with improvements

02:55:24.830 --> 02:55:27.970
in communication and
operation for their ongoing

02:55:27.970 --> 02:55:29.350
power shut off.

02:55:29.350 --> 02:55:31.150
And I thank you for your time today.

02:55:35.770 --> 02:55:39.203
<v ->Thank you, operator,
the next caller, please.</v>

02:55:40.920 --> 02:55:43.110
<v Operator>The next
speaker is John Gray,</v>

02:55:43.110 --> 02:55:44.213
your line is open.

02:55:46.650 --> 02:55:48.093
<v John>Yes, thank you very much.</v>

02:55:49.539 --> 02:55:50.510
Thank you, everybody.

02:55:50.510 --> 02:55:51.343
This is very,

02:55:52.540 --> 02:55:53.900
very welcomed by the public.

02:55:53.900 --> 02:55:56.990
And I'll try to speak
on behalf of the public

02:55:56.990 --> 02:56:01.213
with the frustration that
these power shutoffs

02:56:01.213 --> 02:56:04.320
have just been happening
in the last couple of years,

02:56:04.320 --> 02:56:07.070
but the winds and the fire damage,

02:56:07.070 --> 02:56:11.050
the fire danger has
been present forever.

02:56:11.050 --> 02:56:13.793
So something changed
in the last couple of years.

02:56:14.860 --> 02:56:18.690
And the feeling among the
general public, myself included

02:56:18.690 --> 02:56:22.700
is that it's possible that
the power company may be

02:56:23.690 --> 02:56:27.552
neglecting the upgrades and
maintenance of their equipment.

02:56:27.552 --> 02:56:32.010
And now, possibly, maybe
trying to avoid a lawsuit

02:56:32.010 --> 02:56:34.060
by causing the power shut off.

02:56:34.060 --> 02:56:37.720
Could somebody please
address that possibility?

02:56:37.720 --> 02:56:38.553
Thank you.

02:56:41.240 --> 02:56:45.810
<v ->Thank you, sir, they can
address that as a follow up</v>

02:56:45.810 --> 02:56:48.690
after the public comment period.

02:56:48.690 --> 02:56:51.550
Okay, thank you very
much for your comments.

02:56:51.550 --> 02:56:53.203
Operator next caller, please.

02:56:55.460 --> 02:56:57.140
<v Operator>The next
speaker is Glen Bailey.</v>

02:56:57.140 --> 02:57:00.230
Your line is open.
<v ->Thank you.</v>

02:57:00.230 --> 02:57:01.300
My name is Glen Bailey.

02:57:01.300 --> 02:57:05.660
And I am calling regarding
the Chatsworth area

02:57:05.660 --> 02:57:07.270
of the San Fernando Valley,

02:57:07.270 --> 02:57:09.980
which is to the east of Simi Valley,

02:57:09.980 --> 02:57:11.850
but in a different County.

02:57:11.850 --> 02:57:13.720
So first of all, I heard
earlier in this meeting

02:57:13.720 --> 02:57:16.760
that this is a comment
about keep the lights on.

02:57:16.760 --> 02:57:19.013
I wish that's all it was
'cause we figured that out,

02:57:19.013 --> 02:57:22.910
what we haven't figured
out is everything else,

02:57:22.910 --> 02:57:25.810
that we rely on power,
such as refrigerators

02:57:25.810 --> 02:57:28.300
to keep our food safe.

02:57:28.300 --> 02:57:32.490
After 36 hours three times
in the last several months

02:57:32.490 --> 02:57:35.270
they has been problematic,
especially in September

02:57:35.270 --> 02:57:38.090
and October when the
temperatures were higher.

02:57:38.090 --> 02:57:40.980
But now with temperatures
down to the low 40s.

02:57:40.980 --> 02:57:45.600
Heat, keeping heat and
warmth will be an issue.

02:57:45.600 --> 02:57:48.090
But I wanted to put
Chatsworth on the map

02:57:48.090 --> 02:57:50.010
there's hundreds of
residents who live north

02:57:50.010 --> 02:57:53.360
of the 118 freeway that
are served by Edison.

02:57:53.360 --> 02:57:57.720
And for some reason the the freeway

02:57:57.720 --> 02:57:59.870
and Topanga Canyon
Boulevard intersection,

02:57:59.870 --> 02:58:03.335
a major intersections and
canyons a state highway as well.

02:58:03.335 --> 02:58:06.750
The signals are out
for 36 hours at a time

02:58:06.750 --> 02:58:09.840
whenever the power is off,
there is no flashing lights,

02:58:09.840 --> 02:58:12.932
there is no traffic control officers.

02:58:12.932 --> 02:58:16.700
We're talking about
10s of 1000s of folks

02:58:16.700 --> 02:58:19.860
who probably didn't even
know that there's a power outage

02:58:19.860 --> 02:58:23.030
are coming from other
areas are only defined on

02:58:23.030 --> 02:58:27.320
a major intersection, that
there is no control whatsoever.

02:58:27.320 --> 02:58:31.520
And nobody from the
city, the county from Edison

02:58:31.520 --> 02:58:34.760
has done anything about that
month after month after month.

02:58:34.760 --> 02:58:36.483
That's a major major issue.

02:58:37.611 --> 02:58:40.210
Regarding Edison's customer support,

02:58:40.210 --> 02:58:41.380
they seem to be friendly enough,

02:58:41.380 --> 02:58:42.870
but they really know nothing.

02:58:42.870 --> 02:58:45.387
I've given up calling
them they kick they are

02:58:45.387 --> 02:58:47.380
not able to provide any information.

02:58:47.380 --> 02:58:50.130
They've been told that they can't.

02:58:50.130 --> 02:58:51.950
They haven't been told information.

02:58:51.950 --> 02:58:54.960
I try to give them information
like the wind has died down

02:58:54.960 --> 02:58:56.390
to a gentle breeze.

02:58:56.390 --> 02:59:00.040
And they say that they can't
they have no way to report

02:59:00.040 --> 02:59:01.567
that to anyone.

02:59:01.567 --> 02:59:03.420
They say check the website.

02:59:03.420 --> 02:59:04.960
Well, how are you supposed
to check the website?

02:59:04.960 --> 02:59:06.080
If you don't have any power.

02:59:06.080 --> 02:59:07.430
You don't have any internet.

02:59:07.430 --> 02:59:10.230
That is absolutely ridiculous.

02:59:10.230 --> 02:59:15.230
So yes, Edison needs
to provide information

02:59:15.710 --> 02:59:19.890
to the customer service
that's really meaningful.

02:59:19.890 --> 02:59:21.770
And it needs to be a two way exchange.

02:59:21.770 --> 02:59:24.533
And they need to
provide actual information.

02:59:25.440 --> 02:59:27.560
Such as they at one point, we were told,

02:59:27.560 --> 02:59:29.930
there will be no
restoration of power at night

02:59:29.930 --> 02:59:32.030
'cause they have to go
out and inspect the lines.

02:59:32.030 --> 02:59:35.691
And then yep, and so, you
know, then we plan accordingly.

02:59:35.691 --> 02:59:38.490
And then turns out the
power did come on at night,

02:59:38.490 --> 02:59:40.080
which is fine, great.

02:59:40.080 --> 02:59:42.130
But you know, it's
almost like the right hand

02:59:42.130 --> 02:59:43.950
doesn't know what
the left hand is doing.

02:59:43.950 --> 02:59:46.160
That needs to be improved.

02:59:46.160 --> 02:59:50.410
And I hope that this Commission
will make sure that happens.

02:59:50.410 --> 02:59:52.750
And for the next series
of community meetings,

02:59:52.750 --> 02:59:56.360
I would request that one
be held for the Chatsworth

02:59:57.910 --> 03:00:00.290
residents because it
sounds like you've held me

03:00:00.290 --> 03:00:04.180
for other communities but
you have not notified the folks

03:00:04.180 --> 03:00:07.090
in Chatsworth within Los Angeles County.

03:00:07.090 --> 03:00:07.923
Thank you.

03:00:08.790 --> 03:00:10.510
<v ->Thank you, Mr. Bailey.</v>

03:00:10.510 --> 03:00:13.350
Senator Stern, I
understand you're on the line.

03:00:13.350 --> 03:00:14.883
I would like you to.

03:00:19.220 --> 03:00:21.064
<v Senator Stern>Am I
coming through okay?</v>

03:00:21.064 --> 03:00:22.540
<v ->We can hear you loud and clear.</v>

03:00:22.540 --> 03:00:23.373
Thank you.

03:00:23.373 --> 03:00:26.451
Thank you for joining.
<v ->Thank you, President Batjer</v>

03:00:26.451 --> 03:00:31.451
for your attention to this
issue today and for initiating

03:00:34.210 --> 03:00:38.360
this proceeding bringing
Edison and to all the constituents

03:00:38.360 --> 03:00:41.440
and residents who are
calling in to have been

03:00:41.440 --> 03:00:42.640
sharing their stories.

03:00:42.640 --> 03:00:45.850
Thank you all for
participating in a process

03:00:45.850 --> 03:00:48.230
that takes extra effort on top of the

03:00:49.180 --> 03:00:51.560
trials and tribulations
you've been going through

03:00:51.560 --> 03:00:56.137
not just this PSPS and
fire season, but last year,

03:00:56.137 --> 03:00:57.660
and the year before that.

03:00:57.660 --> 03:01:01.040
And every year, it seems
like we say we're gonna fix it,

03:01:01.040 --> 03:01:02.486
and it's gonna get better.

03:01:02.486 --> 03:01:06.340
And we're gonna take down
the number of these incidents,

03:01:06.340 --> 03:01:08.590
or we're gonna provide you all with ways

03:01:08.590 --> 03:01:10.353
to mitigate some of the damage.

03:01:11.200 --> 03:01:15.063
And yet, history keep
seeming to repeat itself here.

03:01:16.156 --> 03:01:19.060
You know, I haven't been
through nearly as much as

03:01:19.060 --> 03:01:22.100
the people I represent
in places like Glenn

03:01:22.100 --> 03:01:23.780
was just testifying from Chatsworth

03:01:23.780 --> 03:01:27.040
or Rosemary Allison out
in the Santa Rosa Valley

03:01:27.040 --> 03:01:29.920
or the folks in Simi Valley
or Santa Clarita Valley

03:01:29.920 --> 03:01:34.288
or Malibu Topanga,
Moorpark Santa Clarita.

03:01:34.288 --> 03:01:36.820
It's all throughout the
Santa Monica Mountains

03:01:36.820 --> 03:01:39.040
in Santa Susanna mountain regions.

03:01:39.040 --> 03:01:42.850
And, you know, I wanna be
just specific in my remarks,

03:01:42.850 --> 03:01:44.700
I don't wanna take too much time here.

03:01:44.700 --> 03:01:49.430
But I'm hoping out of
this hearing that we see

03:01:49.430 --> 03:01:54.060
real concrete action
and a level of diligence

03:01:54.060 --> 03:01:57.590
that we can't just go
on and sort of good faith

03:01:57.590 --> 03:01:59.180
and trust alone anymore.

03:01:59.180 --> 03:02:03.450
What I'm hoping that the
Commission and Edison

03:02:03.450 --> 03:02:05.600
can start to land on is something

03:02:05.600 --> 03:02:09.870
some kind of transparent
timeline and series of goals

03:02:09.870 --> 03:02:13.804
and targets for the community
to actually be able to lean on

03:02:13.804 --> 03:02:16.830
and be able to follow along with

03:02:18.410 --> 03:02:21.420
both historically
what lines and circuits

03:02:21.420 --> 03:02:24.800
and work has been
done to upgrade the grid,

03:02:24.800 --> 03:02:28.030
but also what are
planned upgrades going on

03:02:28.030 --> 03:02:32.150
and not just in terms of
new wires being put up,

03:02:32.150 --> 03:02:35.220
or new poles being reinforced,
or new auto re-closers

03:02:35.220 --> 03:02:38.810
being installed, but also
the distributed generation

03:02:38.810 --> 03:02:40.610
being placed in the community.

03:02:40.610 --> 03:02:44.340
How many critical care
backup battery generators

03:02:44.340 --> 03:02:45.900
have been distributed?

03:02:45.900 --> 03:02:50.270
How many people have been
enrolled in medical baseline?

03:02:50.270 --> 03:02:54.080
We have a serious concern
about under enrollment

03:02:54.080 --> 03:02:57.260
in a program that frankly
hasn't been marketed

03:02:57.260 --> 03:03:01.610
less than $100,000 a
marketing put into enrolling

03:03:01.610 --> 03:03:04.330
the most medically vulnerable
people into a program

03:03:04.330 --> 03:03:06.020
that they can actually then get access

03:03:06.020 --> 03:03:08.593
maybe to a backup battery generator.

03:03:09.870 --> 03:03:12.669
But at this point, it
looks like you know

03:03:12.669 --> 03:03:17.260
the numbers on medical
baseline, somewhere 20, 30%

03:03:17.260 --> 03:03:19.223
of the total IHSS numbers

03:03:20.260 --> 03:03:23.190
for the entire Southern
California Edison region.

03:03:23.190 --> 03:03:27.570
So I think we're severely
under shooting it on that front.

03:03:27.570 --> 03:03:31.950
And I would submit for the
Commission's consideration,

03:03:31.950 --> 03:03:36.300
a plan that that supplied
these kind of backup batteries

03:03:36.300 --> 03:03:39.440
for homeowners and residents renters,

03:03:39.440 --> 03:03:41.480
not just if they're in critical care,

03:03:41.480 --> 03:03:44.120
or even if they're in medical baseline.

03:03:44.120 --> 03:03:47.030
But if they're experiencing
any hardship whatsoever,

03:03:47.030 --> 03:03:49.750
the families who are
having to Zoom into school,

03:03:49.750 --> 03:03:51.870
families with disabilities
or other access

03:03:51.870 --> 03:03:53.860
and functional needs.

03:03:53.860 --> 03:03:58.714
We think that backup battery
generators is a good near term,

03:03:58.714 --> 03:04:02.730
stopgap in addition
to getting much better

03:04:02.730 --> 03:04:06.310
advanced communication, and
some way to get compensation

03:04:06.310 --> 03:04:07.950
for the losses associated with this

03:04:07.950 --> 03:04:11.965
not just for the lost groceries,
but also for the trauma

03:04:11.965 --> 03:04:14.720
and the stress that people have felt,

03:04:14.720 --> 03:04:17.170
I hope if it's determined that Edison

03:04:17.170 --> 03:04:20.940
has not acted prudently,
or in any way violated

03:04:20.940 --> 03:04:23.290
the existing guidelines
of the Commission,

03:04:23.290 --> 03:04:25.669
that penalties and
fines also be considered

03:04:25.669 --> 03:04:28.270
and brought back to the
community for some kind

03:04:28.270 --> 03:04:31.200
of compensation for the pain
and suffering they've endured.

03:04:31.200 --> 03:04:33.910
And lastly, I know I
mentioned it earlier,

03:04:33.910 --> 03:04:37.870
but we wanted to keep a
better eye on the money

03:04:37.870 --> 03:04:42.020
that's being spent in the self
generation incentive program.

03:04:42.020 --> 03:04:45.130
So permanent solar and
storage systems being put

03:04:45.130 --> 03:04:47.270
in the community as
well as the micro grids

03:04:47.270 --> 03:04:49.617
that have been talked
about in a recent proceedings,

03:04:49.617 --> 03:04:51.899
a $200 million pot of funds.

03:04:51.899 --> 03:04:55.750
We'd like to see the Commission be very

03:04:55.750 --> 03:04:58.660
sort of hands on about
administering that funding

03:04:58.660 --> 03:05:01.064
and make sure that it's typically sited

03:05:01.064 --> 03:05:05.140
in these communities, so that
we don't have to be cycled on

03:05:05.140 --> 03:05:07.040
and off, that folks at
the end of these lines

03:05:07.040 --> 03:05:09.940
can be agnostic to whether
the power grids on or off

03:05:09.940 --> 03:05:12.530
by distributing some of these resources

03:05:12.530 --> 03:05:15.280
and allowing these end users
to share amongst themselves,

03:05:15.280 --> 03:05:17.910
whether they're a school or
a business or a homeowner.

03:05:17.910 --> 03:05:20.883
So those are some of the
serious concerns we've raised.

03:05:21.750 --> 03:05:24.510
If necessary, we'll run
additional legislation.

03:05:24.510 --> 03:05:27.080
And you know, we've
run legislation in the past,

03:05:27.080 --> 03:05:29.290
we'd rather not have to go
that route, 'cause it's slow.

03:05:29.290 --> 03:05:32.830
So really just putting our
confidence and trust and hope

03:05:32.830 --> 03:05:34.574
in the Commission today,

03:05:34.574 --> 03:05:37.850
to deliver for the hundreds
of 1000s of people

03:05:37.850 --> 03:05:40.110
who have been so negatively
impacted, not just this year,

03:05:40.110 --> 03:05:41.010
but for years to come.

03:05:41.010 --> 03:05:43.180
So thank you for the brief
moment of time President Batjer

03:05:43.180 --> 03:05:45.777
and to the rest of participants.

03:05:46.803 --> 03:05:49.310
<v ->Thank you, sir-</v>
<v ->President Batjer.</v>

03:05:49.310 --> 03:05:51.870
President Batjer.
<v ->Yes, Cliff.</v>

03:05:51.870 --> 03:05:55.300
<v ->President
Batjer, this is Cliff.</v>

03:05:55.300 --> 03:05:58.470
Before Senator Stern leaves, I
was just wondering if someone

03:05:58.470 --> 03:06:01.920
from Edison could respond to his concern

03:06:01.920 --> 03:06:05.750
about the insufficient amount
of money devoted to marketing

03:06:05.750 --> 03:06:08.400
to increase the number
of chair customer.

03:06:08.400 --> 03:06:10.460
Senator Stern before you are on,

03:06:10.460 --> 03:06:13.310
we did hear from Edison
that they've increased

03:06:13.310 --> 03:06:16.130
their enrollments and
cared I think it was 14%.

03:06:16.130 --> 03:06:17.840
I can't remember exactly.

03:06:17.840 --> 03:06:19.320
But I'm wondering if
someone could address

03:06:19.320 --> 03:06:24.143
the larger concern that
Senator Stern has raised.

03:06:25.879 --> 03:06:28.710
<v ->(indistinct), Jill Anderson
can address that one.</v>

03:06:28.710 --> 03:06:30.680
Jill.
<v ->Kevin, can be happy to.</v>

03:06:30.680 --> 03:06:34.650
So we certainly agree,
Senator, that it's critical

03:06:34.650 --> 03:06:37.020
that we identify the customers
that are most vulnerable,

03:06:37.020 --> 03:06:38.800
so we can get them
enrolled in the programs

03:06:38.800 --> 03:06:41.070
that are going to help them.

03:06:41.070 --> 03:06:45.140
So we did share earlier that
we have a we saw 14% increase

03:06:45.140 --> 03:06:49.020
in medical baseline enrollment in 2020.

03:06:49.020 --> 03:06:51.590
We've also seen a significant
increase in enrollment

03:06:51.590 --> 03:06:54.533
in Karen Farah, which
is the discount program

03:06:54.533 --> 03:06:57.100
that Commissioner
Rechtschaffen was just mentioning,

03:06:57.100 --> 03:07:00.950
and then no further, we are
expanding the critical care

03:07:00.950 --> 03:07:04.600
battery backup program
currently targeted only at

03:07:04.600 --> 03:07:07.420
those customers who are
considered most critical.

03:07:07.420 --> 03:07:09.610
Now in 2021, we're expanding that to all

03:07:09.610 --> 03:07:12.890
of the medical baseline
customers in the high fire risk area

03:07:12.890 --> 03:07:14.633
with income qualified who are in-

03:07:21.280 --> 03:07:23.620
<v ->Jill, somehow we lost you.</v>

03:07:23.620 --> 03:07:24.610
<v ->Sorry, can you hear me?</v>

03:07:24.610 --> 03:07:27.100
I thought that someone
was trying to break

03:07:27.100 --> 03:07:28.854
into ask a question.

03:07:28.854 --> 03:07:32.270
So but you know, we
additionally, you know,

03:07:32.270 --> 03:07:34.530
we're doing some additional outreach

03:07:34.530 --> 03:07:38.090
to expand the number of enrollments

03:07:38.090 --> 03:07:39.590
that we have in those programs.

03:07:39.590 --> 03:07:42.070
And in one point on a
statistic that you mentioned,

03:07:42.070 --> 03:07:46.120
you know, that we're only
I think you said 20, to 30%,

03:07:46.120 --> 03:07:50.850
of IHSS, one thing, we
report in account numbers,

03:07:50.850 --> 03:07:52.900
no numbers of account,
which could be multiple people

03:07:52.900 --> 03:07:56.030
in the same household, IHSS, as people,

03:07:56.030 --> 03:07:58.420
so we can do a better
job explaining that

03:07:58.420 --> 03:08:02.280
and sharing our statistics so
that we can really get a clear

03:08:02.280 --> 03:08:04.290
kind of common
understanding of what the gap is,

03:08:04.290 --> 03:08:06.530
but I think the gap is, is smaller,

03:08:06.530 --> 03:08:08.880
but we certainly still do
have more work to do.

03:08:09.840 --> 03:08:13.250
<v ->It'll be I think there was
a concern as a senator,</v>

03:08:13.250 --> 03:08:15.140
that your marketing

03:08:16.650 --> 03:08:19.653
budget was somewhere
between 80 and 100,000.

03:08:19.653 --> 03:08:22.900
And that seems fairly
small given the population

03:08:22.900 --> 03:08:24.380
you need to reach.

03:08:24.380 --> 03:08:27.373
I think that's a more
specific answer or question.

03:08:28.330 --> 03:08:31.220
<v ->Yeah, I actually don't have
what our marketing budget is</v>

03:08:31.220 --> 03:08:34.950
off the top of my head that
specific for medical baseline.

03:08:34.950 --> 03:08:36.690
We certainly spending
much more than that.

03:08:36.690 --> 03:08:38.430
When we look at the broader services

03:08:38.430 --> 03:08:41.320
for income qualified
customers CARE, Farah,

03:08:41.320 --> 03:08:43.920
he said, even the critical
care battery program.

03:08:43.920 --> 03:08:45.930
So that number also sounds small to me,

03:08:45.930 --> 03:08:49.393
but I will look up and make
sure that we have the latest.

03:08:54.343 --> 03:08:55.491
<v ->Thank you.</v>

03:08:55.491 --> 03:08:56.324
Thank you, Jill.

03:08:57.678 --> 03:08:58.511
Okay.

03:09:09.470 --> 03:09:11.060
Sorry, I've been on mute.

03:09:11.060 --> 03:09:12.130
Thank you, Senator Stern.

03:09:12.130 --> 03:09:13.900
If you're still on the
line, thanks for calling in

03:09:13.900 --> 03:09:15.590
very much appreciated.

03:09:15.590 --> 03:09:18.563
And I will now turn back to the operator

03:09:18.563 --> 03:09:21.200
to continue the public comments.

03:09:21.200 --> 03:09:23.433
So the next caller please, operator.

03:09:24.310 --> 03:09:26.950
<v Operator>Our next
speaker is Jennifer Sage,</v>

03:09:26.950 --> 03:09:27.893
your line is open.

03:09:30.250 --> 03:09:34.190
<v Jennifer>Hi, thank you
for all your information.</v>

03:09:34.190 --> 03:09:35.800
You all have done your homework.

03:09:35.800 --> 03:09:37.380
I'm kind of new to this.

03:09:37.380 --> 03:09:40.070
I have a ranch in the upper Ohio Valley

03:09:40.070 --> 03:09:43.064
and I have 23 horses on it.

03:09:43.064 --> 03:09:45.990
And I also have two tenants.

03:09:45.990 --> 03:09:48.360
And the problem with my property

03:09:48.360 --> 03:09:53.090
and I hope you do address
this is that my water pump

03:09:53.090 --> 03:09:57.310
I'm on CSR water company we hold shares

03:09:57.310 --> 03:10:02.310
and my property which has
11 acre horse ranch is located

03:10:05.820 --> 03:10:10.820
my, the water pump
(indistinct) water is located

03:10:11.370 --> 03:10:16.207
lower than the elevation of
my dwellings and my home.

03:10:16.207 --> 03:10:21.207
And so therefore I need to
pump my water to the house

03:10:21.420 --> 03:10:24.460
use an accelerated pump to get water.

03:10:24.460 --> 03:10:26.920
So when my electricity goes off,

03:10:26.920 --> 03:10:29.653
we have no water for anything.

03:10:30.690 --> 03:10:34.970
We run 100 jumping
facility, we have clinics,

03:10:34.970 --> 03:10:38.970
we have less than and
people are scheduled

03:10:38.970 --> 03:10:42.270
weeks in advance to participate.

03:10:42.270 --> 03:10:44.670
And then we have no electricity.

03:10:44.670 --> 03:10:47.240
And this has been a real hardship

03:10:47.240 --> 03:10:50.172
also my tenants on the property,

03:10:50.172 --> 03:10:55.172
we are in a rural area
they work remotely.

03:10:57.610 --> 03:11:00.790
Their businesses are
held at the residents

03:11:00.790 --> 03:11:05.283
and they are cut off
entirely with their jobs.

03:11:08.925 --> 03:11:13.460
I have forwarded credit to them

03:11:13.460 --> 03:11:16.550
for the days that they
are not able to work.

03:11:16.550 --> 03:11:18.790
And yet, I'm not getting
any kind of rebate

03:11:18.790 --> 03:11:21.680
from Southern California Edison.

03:11:21.680 --> 03:11:24.890
And it would be really nice
to see some kind of plan

03:11:24.890 --> 03:11:29.890
in place where we get
a rebate for a full charge

03:11:31.920 --> 03:11:36.133
for the entire day of
not electric interruption.

03:11:37.620 --> 03:11:42.620
And a new generator to
generate just my water pump

03:11:43.120 --> 03:11:45.970
cost over $700.

03:11:45.970 --> 03:11:50.590
And that will need to
be into place fairly soon.

03:11:50.590 --> 03:11:52.750
And there's nothing that

03:11:52.750 --> 03:11:57.700
there's no programs that
will reimburse me for that.

03:11:57.700 --> 03:12:02.270
And, of course to have two
generators on the property

03:12:02.270 --> 03:12:07.270
because both my dwellings
are five acres apart.

03:12:08.650 --> 03:12:13.460
That's another $7,000 and
then an additional $7,000

03:12:13.460 --> 03:12:15.260
to get electricity.

03:12:15.260 --> 03:12:18.130
So I don't know what
kind of list everyone's on.

03:12:18.130 --> 03:12:22.350
I'm the homeowner owner, I
don't get any information at all

03:12:22.350 --> 03:12:26.780
about what they're doing
to cover these losses

03:12:26.780 --> 03:12:29.740
and that I'm having to
fork out on my own pocket

03:12:29.740 --> 03:12:33.750
to keep my renters in place
so that they don't leave.

03:12:33.750 --> 03:12:36.003
So I do appreciate it.

03:12:38.418 --> 03:12:39.251
Thank you very much.

03:12:39.251 --> 03:12:43.004
Thank you very much for
your time and you're listening to

03:12:43.004 --> 03:12:46.363
my please here.

03:12:47.324 --> 03:12:48.157
<v ->Thank you Miss Nage.</v>

03:12:48.157 --> 03:12:50.110
Thank you for calling in.

03:12:50.110 --> 03:12:52.650
Operator the next caller please.

03:12:52.650 --> 03:12:55.000
<v Operator>That is
from city Valley city</v>

03:12:55.000 --> 03:12:57.690
Councilwoman Ruth Lou Evanesce.

03:12:57.690 --> 03:12:58.923
Your line is open.

03:13:09.570 --> 03:13:10.673
<v Ruth>Can you hear me?</v>

03:13:11.650 --> 03:13:12.610
<v ->Yes, we can.</v>

03:13:12.610 --> 03:13:13.557
Thank you.
<v ->Hi.</v>

03:13:15.502 --> 03:13:20.502
This is (indistinct) Valley city
councilwoman Ruth webinar.

03:13:21.600 --> 03:13:25.070
And I'm calling on behalf
of the 1000s of residents

03:13:25.070 --> 03:13:26.870
that I represent here
in the city of Simi Valley,

03:13:26.870 --> 03:13:29.190
this opinion represents
my own and no one else's.

03:13:29.190 --> 03:13:32.410
But I'm calling to let you know that

03:13:32.410 --> 03:13:34.710
we're very concerned
about all of the impacts

03:13:34.710 --> 03:13:36.250
that all these things have
had, you're gonna hear

03:13:36.250 --> 03:13:38.110
a lot of residents talk
about all the impacts

03:13:38.110 --> 03:13:41.300
that all the things have
happened with the power shutdown

03:13:41.300 --> 03:13:44.720
from teachers and students
that have lost days of school

03:13:44.720 --> 03:13:46.660
to workers that have had
to drive miles and miles

03:13:46.660 --> 03:13:49.460
to try to find someplace
where they can get a hotspot

03:13:49.460 --> 03:13:50.700
where they can get internet

03:13:50.700 --> 03:13:52.383
so that they can actually do the job

03:13:52.383 --> 03:13:53.883
that they're being paid to do,

03:13:54.752 --> 03:13:57.963
to parents who are
worried about whether or not

03:13:57.963 --> 03:14:00.290
they have medical devices that they need

03:14:00.290 --> 03:14:02.550
for the senior parents when
they live in three generation

03:14:02.550 --> 03:14:04.490
households such as I do.

03:14:04.490 --> 03:14:08.660
But what I'm really here to
talk about is accountability.

03:14:08.660 --> 03:14:11.570
I would like to know where
the grid resiliency is happening,

03:14:11.570 --> 03:14:14.830
and why the areas that
are being most impacted,

03:14:14.830 --> 03:14:17.390
or we're having the most
power shutdown events

03:14:17.390 --> 03:14:21.020
are not being prioritized
for hardening the equipment

03:14:21.020 --> 03:14:22.460
and the hardware is there.

03:14:22.460 --> 03:14:23.480
That's what I would like to know.

03:14:23.480 --> 03:14:26.830
I would like a map from SoCal Edison,

03:14:26.830 --> 03:14:29.590
showing exactly where
they have spent the money

03:14:29.590 --> 03:14:32.330
that they have been given
to make sure they backup

03:14:32.330 --> 03:14:35.040
all the equipment to make
sure they insulate all the wires

03:14:35.040 --> 03:14:37.250
to prevent these kinds of activities.

03:14:37.250 --> 03:14:39.888
These power shutdown events
which are devastating loss

03:14:39.888 --> 03:14:41.800
communities in the middle of a pandemic,

03:14:41.800 --> 03:14:44.060
with an economic turndown.

03:14:44.060 --> 03:14:47.960
I would also like to
know why the first ones

03:14:47.960 --> 03:14:49.350
to be shut down.

03:14:49.350 --> 03:14:50.970
The circuits that are
first to be shut down

03:14:50.970 --> 03:14:53.680
are the last ones to be turned back on.

03:14:53.680 --> 03:14:56.725
We have people that are
without power for 36 hours,

03:14:56.725 --> 03:14:59.560
48 hours, 72 hours,
and they're the last ones

03:14:59.560 --> 03:15:02.850
to be turned back on, and
they can simply not afford

03:15:04.300 --> 03:15:06.471
the things that needs to be done.

03:15:06.471 --> 03:15:11.420
The $800 power generators,
all the things that you know,

03:15:11.420 --> 03:15:14.410
the $800 or $5,000 for the generators.

03:15:14.410 --> 03:15:15.970
We have neighbors that
are going down the street

03:15:15.970 --> 03:15:19.540
to each other, and then
going to the community centers

03:15:19.540 --> 03:15:22.190
that are open to help
those that are in need

03:15:22.190 --> 03:15:24.789
and then to find out that
they don't have power either.

03:15:24.789 --> 03:15:28.100
So you're shutting down
at one time we had 75%

03:15:28.100 --> 03:15:31.070
of the entire city of Simi
Valley that was shut down.

03:15:31.070 --> 03:15:33.791
That means that I have to
pack up my kids and my car

03:15:33.791 --> 03:15:36.901
and drive all the way to
Sylmar or San Fernando

03:15:36.901 --> 03:15:38.800
or (indistinct) wherever it
is that we can find family

03:15:38.800 --> 03:15:42.870
and friends and DWP, where
they also have windy events.

03:15:42.870 --> 03:15:43.703
They also have wildfires

03:15:43.703 --> 03:15:45.980
and they're not
losing their electricity,

03:15:45.980 --> 03:15:48.030
they're not losing their Wi-Fi.

03:15:48.030 --> 03:15:50.400
They still have access to that.

03:15:50.400 --> 03:15:53.300
So I want answers and I
want accountability from SCE.

03:15:53.300 --> 03:15:56.610
I want a map of all of the
places where they have actually

03:15:56.610 --> 03:16:00.000
done the work to
reinforce the the equipment

03:16:00.000 --> 03:16:02.740
where they have hardened
the wires, the grid resiliency,

03:16:02.740 --> 03:16:04.830
and why they are prioritizing the places

03:16:04.830 --> 03:16:07.660
that keep getting hit with
this power shutdown event.

03:16:07.660 --> 03:16:08.840
That's what I would request.

03:16:08.840 --> 03:16:10.040
Respectfully, thank you.

03:16:12.920 --> 03:16:14.910
<v ->Thank you, Councilwoman.</v>

03:16:14.910 --> 03:16:17.370
Operator the next caller, please.

03:16:17.370 --> 03:16:20.220
<v Operator>Our next speaker
is Dr. Cynthia Novak</v>

03:16:20.220 --> 03:16:24.247
with Seminole Spring.
<v ->Thank you.</v>

03:16:24.247 --> 03:16:25.253
Can you hear me?

03:16:26.300 --> 03:16:28.570
<v ->Yes, we can.</v>
<v ->My name is</v>

03:16:28.570 --> 03:16:30.910
Dr. Cynthia Novak,
as she said I'm grateful

03:16:30.910 --> 03:16:32.600
for this public hearing.

03:16:32.600 --> 03:16:35.140
I'm a board member at Seminal Springs,

03:16:35.140 --> 03:16:38.620
a relatively affordable mobile
home Co Op community

03:16:38.620 --> 03:16:41.780
and unincorporated
LA County in the midst

03:16:41.780 --> 03:16:43.970
of the Santa Monica Mountains.

03:16:43.970 --> 03:16:48.140
Seminole Springs lost 110
homes out of 215 homes

03:16:48.140 --> 03:16:50.820
in the November Woolsey fire.

03:16:50.820 --> 03:16:54.500
And while we understand SCE's
need to make tough decisions

03:16:54.500 --> 03:16:57.670
about when to call a PSPS event.

03:16:57.670 --> 03:17:01.880
We at Seminole Springs
believe that protocols need to be

03:17:01.880 --> 03:17:05.440
refined and defined
so that when feasible,

03:17:05.440 --> 03:17:09.950
certain communities are
exempted from the PSPS event.

03:17:09.950 --> 03:17:12.980
Seminole Springs has
recently had underground

03:17:12.980 --> 03:17:17.530
electrical distribution lines
installed in our community.

03:17:17.530 --> 03:17:20.640
Further, we're located
near a power station.

03:17:20.640 --> 03:17:24.460
Thus, it seems reasonable
to us that Seminole Springs

03:17:24.460 --> 03:17:27.980
is a good example of a
community that would qualify,

03:17:27.980 --> 03:17:32.980
at least for some or most
PSPS events to be a micro grid,

03:17:34.560 --> 03:17:38.290
where Seminole Springs
could maintain power.

03:17:38.290 --> 03:17:40.920
In our community of 215 homes,

03:17:40.920 --> 03:17:43.880
we have numerous vulnerable elderly,

03:17:43.880 --> 03:17:45.870
who may require medical equipment

03:17:45.870 --> 03:17:48.450
or refrigeration for medications.

03:17:48.450 --> 03:17:51.400
And in addition, these
vulnerable individuals

03:17:51.400 --> 03:17:53.460
would suffer from no heat in winter

03:17:53.460 --> 03:17:57.380
or a lack of means of cooling
and very hot summer weather.

03:17:57.380 --> 03:18:00.500
Many of our diverse
residents come from median

03:18:00.500 --> 03:18:03.560
or lower income
homes that can ill afford

03:18:03.560 --> 03:18:06.190
to lose refrigerated and frozen food.

03:18:06.190 --> 03:18:07.720
And now in this age of COVID,

03:18:07.720 --> 03:18:10.990
we have many school aged
children, Zoom schooling

03:18:10.990 --> 03:18:13.480
and many folks working from home.

03:18:13.480 --> 03:18:16.630
Also please note we
are located in a canyon

03:18:16.630 --> 03:18:21.340
with exactly one road out, Kanan Road,

03:18:21.340 --> 03:18:24.490
Mulholland is closed in one direction

03:18:24.490 --> 03:18:26.410
and the other direction it goes straight

03:18:26.410 --> 03:18:27.460
into more mountains.

03:18:27.460 --> 03:18:31.370
So without electricity, our
entire community is vulnerable.

03:18:31.370 --> 03:18:35.680
If there's a mudslide or a
fire or other emergencies.

03:18:35.680 --> 03:18:39.460
We submit that being part
of a micro grid would be ideal

03:18:39.460 --> 03:18:40.780
for our community.

03:18:40.780 --> 03:18:42.910
And thank you so
much for the opportunity

03:18:42.910 --> 03:18:44.583
to voice this perspective.

03:18:46.720 --> 03:18:48.700
<v ->Thank you, Dr. Novak.</v>

03:18:48.700 --> 03:18:50.653
The next caller please, operator.

03:18:51.560 --> 03:18:53.610
<v Operator>Our next
speaker is Catherine Paul,</v>

03:18:53.610 --> 03:18:54.510
your line is open.

03:18:56.300 --> 03:18:57.950
<v Catherine>Okay, thank you.</v>

03:18:57.950 --> 03:19:01.270
I'm a member of the board of directors

03:19:01.270 --> 03:19:03.480
of the Cable Canyon Civic Association,

03:19:03.480 --> 03:19:06.310
although I'm speaking
for my own experience,

03:19:06.310 --> 03:19:09.423
and that mostly about communication.

03:19:11.190 --> 03:19:15.400
Communication from Edison,
about outages is irregular

03:19:15.400 --> 03:19:17.680
and consistent and false.

03:19:17.680 --> 03:19:19.460
But it's all we have.

03:19:19.460 --> 03:19:21.660
And I'd like you to pretend

03:19:21.660 --> 03:19:25.550
that you have the experiences
that I'm going to mention.

03:19:25.550 --> 03:19:29.470
On December, 3rd, the
day my power was shut off.

03:19:29.470 --> 03:19:33.960
I received phone calls from
Edison about the shut off

03:19:33.960 --> 03:19:38.960
at 2:02AM, at 2:37AM, at 3:07AM

03:19:40.520 --> 03:19:43.930
before the shuttle occurred at 4AM.

03:19:43.930 --> 03:19:47.350
Another example on January, 19th.

03:19:47.350 --> 03:19:52.350
I received calls at 1:03AM,
four o'clock AM, 4:30AM

03:19:54.363 --> 03:19:58.897
and 5AM, before the power
was finally showed off at 9AM.

03:20:00.380 --> 03:20:03.750
When I have been outside
and a message has been left

03:20:03.750 --> 03:20:06.850
on the phone, it's in an Asian language

03:20:06.850 --> 03:20:08.683
which I can't follow.

03:20:09.700 --> 03:20:12.363
I've spent at least half an hour online,

03:20:13.280 --> 03:20:17.450
on phone speaking to
Edison about this situation.

03:20:17.450 --> 03:20:20.260
And I am told, I have no choice,

03:20:20.260 --> 03:20:22.180
but to listen to the messages,

03:20:22.180 --> 03:20:25.900
because I'm either going
to receive a warning,

03:20:25.900 --> 03:20:28.330
or I'm not going to get any warning.

03:20:28.330 --> 03:20:31.423
And the fact is that I
do need the warning.

03:20:33.220 --> 03:20:35.460
I also wanted to mention.

03:20:35.460 --> 03:20:39.730
Oh, and then after the
restoration of power,

03:20:39.730 --> 03:20:41.400
I will get a message

03:20:42.360 --> 03:20:46.900
a day later that now Edison
is going to inspect the lines,

03:20:46.900 --> 03:20:49.460
and we may get power soon.

03:20:49.460 --> 03:20:52.860
So these are specific examples.

03:20:52.860 --> 03:20:54.830
I did wanna say that

03:20:56.040 --> 03:21:01.040
Edison I think, saved us
during by us having power

03:21:02.440 --> 03:21:05.523
during the Creek Fire,
December, 5th, 2017.

03:21:08.010 --> 03:21:10.520
Because if we hadn't had electricity,

03:21:10.520 --> 03:21:14.500
I don't know how the fire people
would have found our homes,

03:21:14.500 --> 03:21:18.700
how we would have gotten
ourselves out of our Canyon.

03:21:18.700 --> 03:21:22.150
We as it was we lost 16 homes,

03:21:22.150 --> 03:21:25.680
and people had to drive
through flames to get out.

03:21:25.680 --> 03:21:30.680
And so we were very
fortunate to save everyone,

03:21:31.580 --> 03:21:36.580
including horses, but it
was a very dramatic situation.

03:21:36.770 --> 03:21:41.450
And I was so glad to be
able to have not only power,

03:21:41.450 --> 03:21:45.350
but the warnings from
our one call system

03:21:45.350 --> 03:21:47.860
that we have in our community.

03:21:47.860 --> 03:21:50.450
So in some respects,

03:21:50.450 --> 03:21:54.480
we need the fire
just to be able to live.

03:21:54.480 --> 03:21:55.973
Thank you.
<v ->Thank you.</v>

03:21:58.070 --> 03:22:00.420
Operator the next caller please.

03:22:00.420 --> 03:22:02.130
<v Operator>Our next
speaker is Anet Kessler,</v>

03:22:02.130 --> 03:22:04.093
your line is open.
<v ->I'm open.</v>

03:22:05.607 --> 03:22:07.920
Hello, this is Anet Kessler.

03:22:07.920 --> 03:22:09.770
I live in Simi Valley.

03:22:09.770 --> 03:22:13.830
And I am very thankful for
you having this event today.

03:22:13.830 --> 03:22:16.960
And for everybody speaking,
it's been very helpful.

03:22:16.960 --> 03:22:21.960
And it's a relief to finally be
able to have my voice heard.

03:22:22.790 --> 03:22:24.270
It's been very frustrating.

03:22:24.270 --> 03:22:27.803
There's been like no one to contact.

03:22:27.803 --> 03:22:31.370
So I have the area that I live in,

03:22:31.370 --> 03:22:34.160
which is nowhere near a
mountain has been affected

03:22:34.160 --> 03:22:38.923
by every single PSPS
event, every single one.

03:22:40.410 --> 03:22:42.310
I don't know where we are on the grid.

03:22:42.310 --> 03:22:43.520
It's very confusing.

03:22:43.520 --> 03:22:47.170
I wish Edison would provide
information about that.

03:22:47.170 --> 03:22:51.883
We are usually the first
one off and the last one on.

03:22:53.800 --> 03:22:58.270
Personally, how it's
affected us financially.

03:22:58.270 --> 03:22:59.700
It's been a nightmare.

03:22:59.700 --> 03:23:04.700
Losing groceries, probably
over $3,000 worth of groceries.

03:23:05.720 --> 03:23:07.693
Just since September.

03:23:08.960 --> 03:23:12.320
There is no reimbursement for that,

03:23:12.320 --> 03:23:16.550
there's no offer of
rebates on generators,

03:23:16.550 --> 03:23:21.550
there's nothing yet Edison
still wants to be paid on time.

03:23:22.670 --> 03:23:25.820
I was recently on disability
going through cancer treatment.

03:23:25.820 --> 03:23:29.030
I went through every single
one of my chemotherapy

03:23:29.030 --> 03:23:31.836
appointments and a
surgery without power.

03:23:31.836 --> 03:23:35.483
It seemed like they were
all coinciding with each other.

03:23:36.340 --> 03:23:37.623
It was horrible.

03:23:38.650 --> 03:23:43.650
And my first day back to
work was the January event.

03:23:45.200 --> 03:23:47.180
And so on my first day back to work,

03:23:47.180 --> 03:23:51.640
I could not work because we
had no power and no internet.

03:23:51.640 --> 03:23:53.460
But they're not reimbursing me for that.

03:23:53.460 --> 03:23:55.593
And they still want their money.

03:23:57.090 --> 03:23:59.710
I have elderly neighbors
in the cold weather

03:23:59.710 --> 03:24:02.560
who were turning on
their burners on their stove

03:24:02.560 --> 03:24:05.210
and going to bed at night to stay warm.

03:24:05.210 --> 03:24:06.883
Because they were so cold.

03:24:08.100 --> 03:24:10.950
My son lost out on
an amazing opportunity

03:24:10.950 --> 03:24:14.070
to get an internship because we were

03:24:14.070 --> 03:24:16.533
without power, without internet.

03:24:16.533 --> 03:24:19.210
It's very concerning.

03:24:19.210 --> 03:24:23.220
I wish my I would love to
call Edison to the carpet

03:24:23.220 --> 03:24:25.640
and ask them to fix their equipment,

03:24:25.640 --> 03:24:28.590
or start reimbursing people
if they had to start paying

03:24:28.590 --> 03:24:31.030
the community for their shortcomings

03:24:31.030 --> 03:24:34.063
maybe they wouldn't be
so quick to throw that switch.

03:24:35.480 --> 03:24:37.210
We need some consistency.

03:24:37.210 --> 03:24:39.640
We need some changes here.

03:24:39.640 --> 03:24:41.770
Anyway, I'm out of time
I could go on forever.

03:24:41.770 --> 03:24:44.640
But thank you everybody
for holding this event

03:24:44.640 --> 03:24:45.990
and thank you for the time.

03:24:47.410 --> 03:24:50.190
<v ->Thank you for taking
the time to call in.</v>

03:24:50.190 --> 03:24:52.460
Operator the next caller please.

03:24:52.460 --> 03:24:53.293
<v Operator>Thank you.</v>

03:24:53.293 --> 03:24:54.740
Our next speaker is Gary Schwimmer.

03:24:54.740 --> 03:24:58.003
Your line is open.
<v ->Hello, can you hear me?</v>

03:24:59.570 --> 03:25:00.403
Hello.

03:25:00.403 --> 03:25:01.930
<v ->Yes, yes, we can hear you fine.</v>

03:25:01.930 --> 03:25:04.717
Go ahead.
<v ->Sorry, thank you.</v>

03:25:04.717 --> 03:25:07.280
Well, we are all aware of
the frequent alerts and actions

03:25:07.280 --> 03:25:09.850
from SCE regarding power outages due

03:25:09.850 --> 03:25:11.970
to the weather forecasts of winds,

03:25:11.970 --> 03:25:14.370
or the actual occurrence
of windy weather.

03:25:14.370 --> 03:25:16.460
It seems to be unreasonable
that the power outages

03:25:16.460 --> 03:25:19.550
have occurred rather
frequently in the last two years

03:25:19.550 --> 03:25:22.003
that have occurred in
the last 30 plus years

03:25:22.003 --> 03:25:23.813
that I've lived in Simi Valley.

03:25:25.194 --> 03:25:29.395
As I understand it in their
wildfire mitigation plan,

03:25:29.395 --> 03:25:34.030
portion of the plan
has to do with the PSPS

03:25:34.030 --> 03:25:37.580
and explains how they
going to de-energize

03:25:37.580 --> 03:25:40.310
and re-energize power
to address wildfire risks.

03:25:40.310 --> 03:25:44.170
SCE in that plan acknowledges that PSPS

03:25:44.170 --> 03:25:47.430
is a preventative
measure of last resort.

03:25:47.430 --> 03:25:50.290
If SCE reasonably believes that there is

03:25:50.290 --> 03:25:53.530
an imminent significant
risk that strong winds

03:25:53.530 --> 03:25:58.330
may topple power lines
or caused major damage,

03:25:58.330 --> 03:26:00.250
but it can from a consumer perspective,

03:26:00.250 --> 03:26:03.113
it seems to be the first solution.

03:26:04.410 --> 03:26:09.137
And the CPUC published
guidelines in code 8386

03:26:10.232 --> 03:26:14.680
and PSPS are phase one
and phase two documents.

03:26:14.680 --> 03:26:17.050
That there's a requirement
that a description

03:26:17.050 --> 03:26:19.690
of the actions of the
utility company will take

03:26:19.690 --> 03:26:22.760
to ensure a system to achieve
the highest level of safety,

03:26:22.760 --> 03:26:26.220
reliability and resiliency,
and to ensure that its system

03:26:26.220 --> 03:26:30.020
is prepared for a major
event must be identified

03:26:30.020 --> 03:26:31.580
in their plans.

03:26:31.580 --> 03:26:35.780
What seems to be lacking is
a methodology for verification

03:26:35.780 --> 03:26:38.133
of the progress in achieving hardening.

03:26:39.900 --> 03:26:41.620
As part of any PSPS event,

03:26:41.620 --> 03:26:45.190
SCE is required to submit a
post event report to the CPUC

03:26:45.190 --> 03:26:46.940
within 10 days.

03:26:46.940 --> 03:26:51.940
Within this report, SCE must
answer specific questions.

03:26:52.140 --> 03:26:54.920
My concern here is that
if you look at for example,

03:26:54.920 --> 03:26:59.915
question 10 from the October,
23, to 28th, 2020 outage,

03:26:59.915 --> 03:27:03.960
SCE responded that SCE
does not perform separate

03:27:03.960 --> 03:27:07.240
risk assessments to establish
de-energization thresholds

03:27:07.240 --> 03:27:10.530
during each PSPS event
rather than incorporate

03:27:10.530 --> 03:27:13.917
a known risk and sets thresholds.

03:27:13.917 --> 03:27:17.700
But if you look at every report
since October, 23rd and 28

03:27:19.120 --> 03:27:21.920
your boilerplate answers
and they took out the comment

03:27:21.920 --> 03:27:24.870
that they do not perform
separate assessments.

03:27:24.870 --> 03:27:28.370
So I'm concerned that if
a company boilerplates

03:27:28.370 --> 03:27:31.200
their answers to a report that has to be

03:27:31.200 --> 03:27:34.890
submitted for each events,
that they're not applying

03:27:34.890 --> 03:27:37.370
the attention required
to address the situation.

03:27:37.370 --> 03:27:41.430
So for this, I see both SCE and
CPUC being held accountable

03:27:41.430 --> 03:27:44.440
to perform their tasks
to improve the situation

03:27:44.440 --> 03:27:45.993
to validate reports.

03:27:47.470 --> 03:27:48.900
I know my time's running out.

03:27:48.900 --> 03:27:52.170
So I want to talk about the CURC plans.

03:27:52.170 --> 03:27:54.380
In Simi Valley-
<v ->I'm sorry,</v>

03:27:54.380 --> 03:27:56.020
your time has run out.

03:27:56.020 --> 03:27:58.799
I apologize.
<v ->Okay, thank you.</v>

03:27:58.799 --> 03:28:00.439
Thank you for that.

03:28:00.439 --> 03:28:01.730
Thank you for calling in.

03:28:01.730 --> 03:28:03.270
Bye bye.

03:28:03.270 --> 03:28:04.960
Next caller please.

03:28:04.960 --> 03:28:06.900
<v Operator>Our next
speaker is William Slocum.</v>

03:28:06.900 --> 03:28:10.160
Your line is open.
<v ->Hi, this is</v>

03:28:10.160 --> 03:28:11.627
William Slocum with the Cable King

03:28:11.627 --> 03:28:15.220
And Civic Association
Station, I'm the president.

03:28:15.220 --> 03:28:18.680
I want to support the eloquent
words from President Batjer

03:28:18.680 --> 03:28:21.955
and the elected officials
and our northern neighbors

03:28:21.955 --> 03:28:23.220
and (muffled speaking).

03:28:23.220 --> 03:28:24.640
I don't wanna mention all the things

03:28:24.640 --> 03:28:26.480
that have already been noted.

03:28:26.480 --> 03:28:30.180
But I do want to say
that they all happen here

03:28:30.180 --> 03:28:33.410
in Cagle, Canyon PSPS shut up

03:28:33.410 --> 03:28:35.900
our public safety issue.

03:28:35.900 --> 03:28:40.030
In 2007, a kids Paul
had previously mentioned

03:28:40.030 --> 03:28:42.690
we had a wind driven
fire that went through

03:28:42.690 --> 03:28:45.490
our community taking 16 homes.

03:28:45.490 --> 03:28:48.340
The power stayed on, people got out.

03:28:48.340 --> 03:28:52.190
I personally could not get out
with my partner Brian Gavin.

03:28:52.190 --> 03:28:54.220
We stood here for four and a half hours

03:28:54.220 --> 03:28:58.134
with a hose putting you
down a hot burning embers

03:28:58.134 --> 03:29:00.910
10s of 1000s of hot burning embers

03:29:00.910 --> 03:29:04.460
that were falling on our
home and falling on our cars.

03:29:04.460 --> 03:29:07.870
And without that well
being able to pump water

03:29:07.870 --> 03:29:09.920
we would not been able to

03:29:09.920 --> 03:29:12.140
we wouldn't be on this phone call today.

03:29:12.140 --> 03:29:14.350
So I wanna thank you
for having this hearing.

03:29:14.350 --> 03:29:15.960
And bringing this to the attention

03:29:15.960 --> 03:29:19.253
of Southern California
Edison and good day.

03:29:21.750 --> 03:29:24.830
<v ->Thank you It's just welcome
the next caller please.</v>

03:29:24.830 --> 03:29:26.670
<v Operator>Our next
speaker is Lovely Purcell.</v>

03:29:26.670 --> 03:29:28.220
Your line is open.
<v ->Oh, sure.</v>

03:29:31.202 --> 03:29:32.035
What do I do?

03:29:33.350 --> 03:29:35.523
<v Operator>Your line is open
(faintly speaking) Purcell.</v>

03:29:36.793 --> 03:29:37.700
<v Female>Am I okay?</v>

03:29:37.700 --> 03:29:38.533
Can you hear me?

03:29:40.860 --> 03:29:41.693
Hello.

03:29:43.882 --> 03:29:44.715
Can you hear me?

03:29:49.140 --> 03:29:50.740
Can you hear me?

03:29:50.740 --> 03:29:52.180
Okay, great.

03:29:52.180 --> 03:29:56.210
This is Lovely Purcell and
I'm (indistinct) residence.

03:29:56.210 --> 03:29:59.420
I have not been actually myself affected

03:29:59.420 --> 03:30:01.220
by this power shut off.

03:30:01.220 --> 03:30:03.220
But I know people that have,

03:30:03.220 --> 03:30:05.340
and I was here during the Thomas fire.

03:30:05.340 --> 03:30:06.720
So I experienced

03:30:08.664 --> 03:30:13.380
one of the effects of downed
power lines and so forth.

03:30:13.380 --> 03:30:17.313
But what I wanted to
say was I'm encouraging.

03:30:20.767 --> 03:30:21.600
Sorry, I'm little out of breath.

03:30:22.840 --> 03:30:24.910
I was on the beach taking a walk.

03:30:24.910 --> 03:30:29.910
But anyway, micro grids,
and local solar generation.

03:30:31.630 --> 03:30:33.940
I heard a couple people
mentioned this before,

03:30:33.940 --> 03:30:36.810
and I think it's really important for us

03:30:36.810 --> 03:30:39.260
to look at that as an option.

03:30:39.260 --> 03:30:42.550
And communities over is
something that we could

03:30:43.390 --> 03:30:48.390
easily accomplish with
municipal, educational,

03:30:48.510 --> 03:30:53.360
commercial industrial
buildings, rooftop solar on

03:30:53.360 --> 03:30:58.360
other multi family and multi
use buildings, parking lots.

03:30:59.320 --> 03:31:03.160
There are so many
opportunities and micro grids

03:31:03.160 --> 03:31:05.930
with battery storage would really help

03:31:05.930 --> 03:31:09.003
to increase our
resilience in the future.

03:31:09.930 --> 03:31:11.150
So please consider this.

03:31:11.150 --> 03:31:11.983
Thank you.

03:31:14.610 --> 03:31:16.327
<v ->Operator next caller please.</v>

03:31:17.260 --> 03:31:19.963
<v Operator>That is from
(indistinct) your line is open.</v>

03:31:24.876 --> 03:31:25.821
<v James>Thank you.</v>

03:31:25.821 --> 03:31:28.480
Thank you, James Vega, the
city manager of the city of Ohio.

03:31:28.480 --> 03:31:31.420
Thank you, Commissioners
for your time and consideration

03:31:31.420 --> 03:31:32.650
of this issue.

03:31:32.650 --> 03:31:34.680
I will keep the comments brief.

03:31:34.680 --> 03:31:36.310
Mostly were reiterating

03:31:36.310 --> 03:31:39.010
some of the things
you've heard here today.

03:31:39.010 --> 03:31:41.630
Here in Ohio, Northern Ventura County,

03:31:41.630 --> 03:31:44.560
we've had several advisories
of potential public safety,

03:31:44.560 --> 03:31:45.730
power shut off.

03:31:45.730 --> 03:31:48.650
And one major public
safety power shutoff event

03:31:48.650 --> 03:31:50.960
on December, 8th, that
resulted in a power outage

03:31:50.960 --> 03:31:54.140
that lasted more than 24
hours for many residents

03:31:54.140 --> 03:31:56.660
and had many negative impacts, including

03:31:56.660 --> 03:32:01.020
requiring the city to cancel
multiple public meetings,

03:32:01.020 --> 03:32:03.300
because residents
could not participate due

03:32:03.300 --> 03:32:05.040
to the lack of power.

03:32:05.040 --> 03:32:07.330
And then some of the other
things mentioned today,

03:32:07.330 --> 03:32:12.330
like spoiled groceries
and things like that as well.

03:32:12.830 --> 03:32:16.890
We've identified four,
I'm sorry, three key issues

03:32:16.890 --> 03:32:19.900
that we wanted to raise.

03:32:19.900 --> 03:32:21.800
A lot of these have been
raised by other groups.

03:32:21.800 --> 03:32:25.240
But one is the notifications
and public information

03:32:25.240 --> 03:32:28.253
that has been provided
has not been accurate,

03:32:29.110 --> 03:32:32.260
including emails, phone contacts and

03:32:33.340 --> 03:32:36.490
meeting when we call the phone lines.

03:32:36.490 --> 03:32:38.480
And when we got residents
to call the phone lines

03:32:38.480 --> 03:32:41.470
for information, and the
Southern California Edison

03:32:41.470 --> 03:32:45.270
websites, there's been a lot
of comments we've received

03:32:45.270 --> 03:32:48.320
and complaints we've received
about inaccurate information

03:32:48.320 --> 03:32:50.310
about whose power's out and when

03:32:50.310 --> 03:32:52.523
and when it will re-energized.

03:32:53.770 --> 03:32:57.710
The second is the
public notification process.

03:32:57.710 --> 03:33:02.522
And systems seem to be not
working, they seem to be broken.

03:33:02.522 --> 03:33:05.560
There's duplicated
notices that are going out

03:33:05.560 --> 03:33:08.310
with many times with
blank or missing information

03:33:08.310 --> 03:33:11.040
or notices go out to
people that their power

03:33:11.040 --> 03:33:13.098
is not being de-energized.

03:33:13.098 --> 03:33:15.360
And then they call us
and tell us that their power

03:33:15.360 --> 03:33:16.430
has been off for hours.

03:33:16.430 --> 03:33:20.089
So just a lot of mixed messages

03:33:20.089 --> 03:33:22.563
and problems with the information system

03:33:22.563 --> 03:33:24.340
and notification system.

03:33:24.340 --> 03:33:26.960
And then lastly, we
had with our big outage

03:33:26.960 --> 03:33:30.643
that we did have we had a
delayed re-energization process.

03:33:32.020 --> 03:33:35.160
People were told that power
to be back on at about 6PM

03:33:35.160 --> 03:33:38.580
that day, and then it was
extended to 8PM that day,

03:33:38.580 --> 03:33:41.610
and then it was overnight,
and then it ended up

03:33:41.610 --> 03:33:44.500
coming on about midday
that the following day.

03:33:44.500 --> 03:33:48.290
So just you know, we
reiterate a lot of the issues

03:33:48.290 --> 03:33:50.130
that you've heard, I
know this is a long hearing.

03:33:50.130 --> 03:33:51.750
So we appreciate your time.

03:33:51.750 --> 03:33:53.293
And thank you.

03:33:55.170 --> 03:33:56.270
<v ->Thank you Mr. Vegan.</v>

03:33:57.130 --> 03:33:59.260
Operator, the next caller please.

03:33:59.260 --> 03:34:01.870
<v Operator>Our next speaker
is Kelly from Simi Valley,</v>

03:34:01.870 --> 03:34:02.993
your line is open.

03:34:05.120 --> 03:34:08.000
<v Kelly>Thank you very much
for having this call today.</v>

03:34:08.000 --> 03:34:10.880
Appreciate it for not just
Edison, but also the Commission.

03:34:10.880 --> 03:34:13.120
As a resident of Simi
Valley and someone who has

03:34:13.120 --> 03:34:15.800
rather extensive utility experience.

03:34:15.800 --> 03:34:18.250
I understand how the program works.

03:34:18.250 --> 03:34:19.750
I understand the mitigation costs,

03:34:19.750 --> 03:34:22.960
I understand the GRC ,I
understand quite a bit of it.

03:34:22.960 --> 03:34:25.250
And I've been able to express
to some of my neighbors

03:34:25.250 --> 03:34:26.900
and conversation, how it all works,

03:34:26.900 --> 03:34:28.800
our rates are set et cetera.

03:34:28.800 --> 03:34:31.760
However, it's also
extremely frustrating,

03:34:31.760 --> 03:34:34.520
especially with you know,
the fact that we're at home

03:34:34.520 --> 03:34:36.670
we've got kids doing
online school children

03:34:36.670 --> 03:34:37.753
with special needs.

03:34:38.710 --> 03:34:41.440
The fact that the communication
I know we've touched on it

03:34:41.440 --> 03:34:46.440
but is not even considered
slightly adequate.

03:34:46.600 --> 03:34:49.760
On the 20th and the 19th
when I was out of power

03:34:49.760 --> 03:34:51.700
just on the 19th alone

03:34:51.700 --> 03:34:55.900
and my phone only holds 40
text messages from Edison.

03:34:55.900 --> 03:34:59.950
I got 38 texts on Wednesday,
many of the middle of night

03:34:59.950 --> 03:35:02.730
multiple ones telling me my
power is going to be shut off.

03:35:02.730 --> 03:35:04.150
It's been restored.

03:35:04.150 --> 03:35:08.220
There's only two zip
codes in Simi Valley.

03:35:08.220 --> 03:35:10.150
So I can understand where
if you went by zip codes,

03:35:10.150 --> 03:35:11.670
as you were explaining earlier,

03:35:11.670 --> 03:35:14.680
you could get multiple,
you know, communications,

03:35:14.680 --> 03:35:18.220
but there's no reason that
Edison can't have an implemented

03:35:18.220 --> 03:35:21.760
automatic text or email
or call that is based off

03:35:21.760 --> 03:35:23.650
of not just the circuit,

03:35:23.650 --> 03:35:26.450
but the specific segment
that someone is on.

03:35:26.450 --> 03:35:28.410
So they know that they're
what the information

03:35:28.410 --> 03:35:30.520
they're getting is realistic on time

03:35:30.520 --> 03:35:32.410
and actually informational.

03:35:32.410 --> 03:35:34.330
Additionally to that I'm very frustrated

03:35:34.330 --> 03:35:37.340
that you have ex parte
hearings happening on the GRC.

03:35:37.340 --> 03:35:39.240
There's decisions that
are coming out in February

03:35:39.240 --> 03:35:42.520
for a rate increase that
according to your documentation,

03:35:42.520 --> 03:35:44.850
says that it is specifically driven

03:35:44.850 --> 03:35:48.280
by the wildlife related
mitigation activities.

03:35:48.280 --> 03:35:52.120
If that is true, I would like
to know as a ratepayer.

03:35:52.120 --> 03:35:55.030
Where did my money go for your GRC

03:35:55.030 --> 03:35:58.410
for the previous testing year,

03:35:58.410 --> 03:36:00.070
that was supposed to be dedicated

03:36:00.070 --> 03:36:01.970
to your wildlife management plan?

03:36:01.970 --> 03:36:04.340
I'd also like in their
response, you know,

03:36:04.340 --> 03:36:06.890
we get these text messages
and information on your website

03:36:06.890 --> 03:36:09.080
that tells me, you
know, here's my website,

03:36:09.080 --> 03:36:10.330
links to be prepared.

03:36:10.330 --> 03:36:13.590
I want Edison to explain to me
and the rest of the community

03:36:13.590 --> 03:36:16.940
in their response, how
am I supposed to prepare

03:36:16.940 --> 03:36:20.620
as a finish up in 30 seconds,

03:36:20.620 --> 03:36:23.230
as a parent, with children
better remote learning,

03:36:23.230 --> 03:36:24.750
teachers that are remote learning,

03:36:24.750 --> 03:36:27.430
when you're a $50 rebate on a generator,

03:36:27.430 --> 03:36:31.210
or the $30,000 estimate that I
got through your marketplace

03:36:31.210 --> 03:36:34.090
for a battery backup from
my house is not feasible.

03:36:34.090 --> 03:36:35.250
Thank you so much for your time.

03:36:35.250 --> 03:36:36.083
I appreciate it.

03:36:36.083 --> 03:36:36.967
And I'll be working with Mayor Mashburn.

03:36:36.967 --> 03:36:40.180
And all the councilmen
for the rest of my questions.

03:36:40.180 --> 03:36:41.013
<v ->Thank you.</v>

03:36:42.240 --> 03:36:44.210
Operator, next caller please.

03:36:44.210 --> 03:36:46.500
<v Operator>Our next
speaker is Susan Wapner.</v>

03:36:46.500 --> 03:36:47.683
Your line is open.

03:36:49.870 --> 03:36:53.600
<v ->Hi, can you hear me?</v>
<v ->Yes, we can.</v>

03:36:53.600 --> 03:36:55.100
Thank you.
<v ->Hi.</v>

03:36:55.100 --> 03:36:56.900
Thanks for this opportunity.

03:36:56.900 --> 03:37:01.750
I just wanted to talk about
my mom's experience.

03:37:01.750 --> 03:37:05.260
She lives in a senior
apartment complex in.

03:37:05.260 --> 03:37:06.960
Sorry, I'm nervous.

03:37:06.960 --> 03:37:11.380
In Santa Clarita, and
the entire complex was

03:37:12.480 --> 03:37:17.270
out for 36 hours last week,
leaving the residents without

03:37:17.270 --> 03:37:20.680
light, hot water or a way to cook meal,

03:37:20.680 --> 03:37:22.813
or even charges cell phone.

03:37:22.813 --> 03:37:27.813
The loss of refrigerated
food or hand or medications

03:37:29.560 --> 03:37:32.920
is something that most
residents can't afford,

03:37:32.920 --> 03:37:34.680
because they're on a limited income.

03:37:34.680 --> 03:37:38.590
And these are very vulnerable people,

03:37:38.590 --> 03:37:43.590
I had a hard time getting a
hold of anybody from Edison

03:37:44.420 --> 03:37:47.750
to bring my concerns about this

03:37:47.750 --> 03:37:50.963
because they're on a grid that,

03:37:52.040 --> 03:37:53.910
well, they're next to
a big shopping center,

03:37:53.910 --> 03:37:56.140
the shopping center was still on.

03:37:56.140 --> 03:37:57.350
And it looked like they were at the end,

03:37:57.350 --> 03:37:58.760
I think you call it a circuit,

03:37:58.760 --> 03:38:01.580
they were at the end
of a circuit that extended

03:38:01.580 --> 03:38:04.130
across the big Street
and into the hills headed

03:38:04.130 --> 03:38:05.940
toward Canyon Country.

03:38:05.940 --> 03:38:07.999
So I don't know if it's possible for

03:38:07.999 --> 03:38:10.470
I don't know if Edison is aware

03:38:10.470 --> 03:38:14.280
of what they're shutting
down when they shut power off

03:38:15.370 --> 03:38:20.300
that almost 400 seniors were
without power for 36 hours

03:38:21.560 --> 03:38:25.490
leaving them with dark
hallways had there been a fire.

03:38:25.490 --> 03:38:28.110
And the residents on the second

03:38:28.110 --> 03:38:29.840
and third floors could not have

03:38:31.420 --> 03:38:35.280
possibly got now because
the elevators were not working

03:38:35.280 --> 03:38:38.810
in the hallways were
dark as were the stairwells.

03:38:38.810 --> 03:38:42.047
So and this was just a big
concern for the residents

03:38:42.047 --> 03:38:43.550
and their families.

03:38:43.550 --> 03:38:48.550
And so that's really that
was our experience with this.

03:38:48.607 --> 03:38:51.550
And so I was just asked that Edison

03:38:51.550 --> 03:38:54.593
please be aware of
what is within a circuit

03:38:54.593 --> 03:38:55.807
that they are setting off.

03:38:55.807 --> 03:38:57.400
And I hear the bell going off.

03:38:57.400 --> 03:38:59.950
So thank you very
much for that opportunity

03:38:59.950 --> 03:39:02.570
to share this with you.

03:39:02.570 --> 03:39:04.530
<v ->Thank you for calling.</v>

03:39:04.530 --> 03:39:06.840
Operator the next caller please.

03:39:06.840 --> 03:39:08.390
<v Operator>Our next
speaker is Kathy.</v>

03:39:08.390 --> 03:39:13.390
Your line is open.
<v ->Hello, I am a resident</v>

03:39:14.070 --> 03:39:15.803
of Canyon Country.

03:39:17.340 --> 03:39:21.790
And I lived here for almost 50 years.

03:39:21.790 --> 03:39:26.790
And during that time, I
know that we have had wind

03:39:26.850 --> 03:39:29.850
and we have had low humidity.

03:39:29.850 --> 03:39:34.850
And I am not aware of any
problems that that caused.

03:39:38.540 --> 03:39:41.110
Obviously I've listened
to a lot of callers

03:39:41.110 --> 03:39:44.250
and I share all their feelings.

03:39:44.250 --> 03:39:49.250
But I would like the PUC to consider

03:39:50.390 --> 03:39:53.343
working with Edison to stop these.

03:39:54.710 --> 03:39:59.710
If they can't be stopped in
their entirety, maybe they can

03:40:00.120 --> 03:40:05.120
be looked at to be more focused
on areas that are of concern

03:40:06.900 --> 03:40:10.530
either because the
equipment is old and needs

03:40:11.750 --> 03:40:16.410
some work done on it, or
areas that are close to brush.

03:40:16.410 --> 03:40:21.410
I live in a large areas
surrounded by tract homes.

03:40:21.540 --> 03:40:26.540
And I do not understand
if there's a problem

03:40:26.910 --> 03:40:31.910
with a power line how that
poses a significant fire risk.

03:40:33.890 --> 03:40:36.880
I understand if I was in
a close to a brush area

03:40:36.880 --> 03:40:38.440
that it would.

03:40:38.440 --> 03:40:41.140
But where I live, I just don't see it.

03:40:41.140 --> 03:40:45.810
Now after one of the
recent outages I sent a letter

03:40:45.810 --> 03:40:48.680
to I went on the
internet and I found out

03:40:48.680 --> 03:40:52.090
who couple of the
executives were at Edison

03:40:52.090 --> 03:40:55.770
and I sent an email off to them.

03:40:55.770 --> 03:41:00.700
And they were very
gracious in responding.

03:41:00.700 --> 03:41:05.600
But the bottom line
was is this is the way it is.

03:41:05.600 --> 03:41:09.440
And in my letter I asked
how do you determine

03:41:09.440 --> 03:41:12.430
what areas should be turned off,

03:41:12.430 --> 03:41:17.010
because I drove around
during the last shutoff.

03:41:17.010 --> 03:41:19.890
And you can go from
one block to the next

03:41:19.890 --> 03:41:24.840
where the wind is the
same, but their power was on.

03:41:24.840 --> 03:41:29.840
So in this letter, they
kind of deferred to the PUC

03:41:30.790 --> 03:41:35.790
that the PUC was telling
them what areas to turn off.

03:41:35.960 --> 03:41:38.970
And I don't think that was correct.

03:41:38.970 --> 03:41:41.020
And I did hear the bell.

03:41:41.020 --> 03:41:44.130
So that's it.

03:41:44.130 --> 03:41:45.393
Thank you very much.

03:41:47.470 --> 03:41:49.290
<v ->Thank you for your call.</v>

03:41:49.290 --> 03:41:50.520
<v ->Thank you.</v>
<v ->Operator the</v>

03:41:50.520 --> 03:41:52.490
next caller please.

03:41:52.490 --> 03:41:55.230
<v Operator>Our next
speaker is Kip Drawback,</v>

03:41:55.230 --> 03:41:58.480
President Ellsworth
Lake Manor town council,

03:41:58.480 --> 03:41:59.893
your line is open.

03:42:02.170 --> 03:42:04.430
<v Kip>Well, good
evening, everybody.</v>

03:42:04.430 --> 03:42:06.430
I think the afternoon has come and gone.

03:42:07.707 --> 03:42:11.380
I live in Chatsworth Lake
Manor, we were very small,

03:42:11.380 --> 03:42:14.991
but very active community
here on the border

03:42:14.991 --> 03:42:17.540
of Ventura County in Los Angeles County,

03:42:17.540 --> 03:42:20.810
we have the curse of
being multi jurisdictional.

03:42:20.810 --> 03:42:25.400
And I've been through
many, many power outages

03:42:25.400 --> 03:42:28.500
in the last 20 years
and it's become a fashion

03:42:28.500 --> 03:42:32.100
now to call them PSPS is particularly

03:42:32.100 --> 03:42:34.640
if they are seen to prevent

03:42:35.529 --> 03:42:39.070
to be a mitigation for wildfires.

03:42:39.070 --> 03:42:43.670
What isn't mitigated 30
effectively is the lack of power.

03:42:43.670 --> 03:42:46.860
We don't live in the
19th century anymore,

03:42:46.860 --> 03:42:50.430
but we are objected,
forcefully back into it

03:42:50.430 --> 03:42:53.130
every time we have one
of these power outages

03:42:53.130 --> 03:42:56.470
with the notion that only people

03:42:56.470 --> 03:42:59.170
with medical conditions
need to be worried.

03:42:59.170 --> 03:43:01.803
The rest of us are
left to our own devices.

03:43:02.930 --> 03:43:07.930
The talk of battery backups
and solar panel systems

03:43:08.060 --> 03:43:11.590
as mitigation measures sound reasonable,

03:43:11.590 --> 03:43:13.440
but they are expensive.

03:43:13.440 --> 03:43:15.480
They take a long time.

03:43:15.480 --> 03:43:17.130
Batteries generally aren't gonna

03:43:17.130 --> 03:43:20.910
get you through a 72 hour power outage.

03:43:20.910 --> 03:43:25.440
These wind situations don't
seem to last conveniently

03:43:25.440 --> 03:43:26.440
for 24 hours.

03:43:26.440 --> 03:43:29.643
Plus, it takes time for Edison
to turn the power back on

03:43:29.643 --> 03:43:31.990
because they have to inspect everything.

03:43:31.990 --> 03:43:35.120
So a battery backup
doesn't seem to work.

03:43:35.120 --> 03:43:39.510
what the problem is we
have the equipment failure.

03:43:39.510 --> 03:43:42.130
It would be the same situation

03:43:42.130 --> 03:43:44.110
if we had a brownout every summer

03:43:44.110 --> 03:43:45.800
because there wasn't enough power

03:43:45.800 --> 03:43:48.150
to power all the air conditioning units

03:43:48.150 --> 03:43:52.050
that keep this community comfortable.

03:43:52.050 --> 03:43:56.050
And, you know, provide the
internet services that we need

03:43:56.050 --> 03:43:59.460
the heating that we need in
the summer in the wintertime.

03:43:59.460 --> 03:44:00.670
This is not consumed.

03:44:00.670 --> 03:44:02.410
If we had a brownout every summer

03:44:02.410 --> 03:44:04.450
because it wasn't enough power.

03:44:04.450 --> 03:44:08.540
There would not be a quiet
underground movement

03:44:08.540 --> 03:44:12.330
like what we're hearing, we
would have public outrage

03:44:12.330 --> 03:44:14.320
that the power companies
aren't taking care

03:44:14.320 --> 03:44:15.940
of their responsibilities.

03:44:15.940 --> 03:44:18.500
And I would submit to
you that so tell Edison

03:44:18.500 --> 03:44:19.970
needs to work on their

03:44:21.310 --> 03:44:24.550
grid hardening and
get the grid hardened.

03:44:24.550 --> 03:44:28.900
This is not a sustainable
situation having PSPSs

03:44:28.900 --> 03:44:30.210
all the time.

03:44:30.210 --> 03:44:33.530
So we need to get Edison on a schedule

03:44:33.530 --> 03:44:36.480
mandated by the
Public Utility Commission

03:44:36.480 --> 03:44:38.560
to get this situation corrected.

03:44:38.560 --> 03:44:42.040
Only one grid hardening
activity was taking place

03:44:42.040 --> 03:44:44.383
in our neighborhood in the last year.

03:44:47.700 --> 03:44:49.870
Anyway, ironically,
we're on what's called

03:44:49.870 --> 03:44:53.270
the energy circuit we
have the distinction

03:44:53.270 --> 03:44:55.250
of being on the circuit
that's been shut off

03:44:55.250 --> 03:44:59.980
the most number of times
of any circuit that SoCal

03:44:59.980 --> 03:45:03.831
at enhanced by their own description.

03:45:03.831 --> 03:45:05.914
Thank you for your time.

03:45:05.914 --> 03:45:08.664
<v ->Thank you.</v>
<v ->Thank you for your-</v>

03:45:10.070 --> 03:45:12.210
<v ->Next caller please operator.</v>

03:45:12.210 --> 03:45:14.240
<v Operator>The next speaker
is Catherine Von Berg.</v>

03:45:14.240 --> 03:45:15.633
Your line is open.

03:45:20.530 --> 03:45:22.630
<v Catherine>Yes, hello, thank you.</v>

03:45:22.630 --> 03:45:27.330
Catherine Von Berg, I'm the
CEO of a battery manufacturing

03:45:27.330 --> 03:45:29.533
company located in Oxnard.

03:45:30.510 --> 03:45:35.443
We design them as
manufacturer, non toxic batteries.

03:45:37.340 --> 03:45:40.710
In the last year of PSPS
events have already cost

03:45:40.710 --> 03:45:45.560
the state billions in
losses and pre-COVID

03:45:45.560 --> 03:45:48.300
these continued losses
have eroded economic

03:45:48.300 --> 03:45:50.840
security for California.

03:45:50.840 --> 03:45:54.850
Post COVID, these losses
are to continually undermine our

03:45:56.100 --> 03:45:58.340
hopeful economic recovery.

03:45:58.340 --> 03:46:00.870
Even homes with solar
panels lose the ability

03:46:00.870 --> 03:46:04.040
to generate power during PSPS events.

03:46:04.040 --> 03:46:05.750
They are tied to the grid.

03:46:05.750 --> 03:46:08.420
Unless homes and
businesses hospitals, schools

03:46:08.420 --> 03:46:10.690
or other critical infrastructure

03:46:10.690 --> 03:46:15.690
have customers cited backup
power in the form of batteries,

03:46:15.740 --> 03:46:17.870
not generators that further pollute

03:46:17.870 --> 03:46:20.390
and require often unavailable fuel

03:46:20.390 --> 03:46:23.170
in power outages and forest fires.

03:46:23.170 --> 03:46:27.270
People remain in the dark,
even with rooftop solar.

03:46:27.270 --> 03:46:29.210
Given the years of neglect to upgrade

03:46:29.210 --> 03:46:33.050
utility infrastructure,
the cost is estimated

03:46:33.050 --> 03:46:35.870
to upgrade in the billions.

03:46:35.870 --> 03:46:39.050
Funds that are currently not available.

03:46:39.050 --> 03:46:42.060
Again, if customers
have backup batteries,

03:46:42.060 --> 03:46:44.450
they have power for
critical electrical loads

03:46:44.450 --> 03:46:48.960
through outages, with
or without solar panels.

03:46:48.960 --> 03:46:52.600
We are in Oxnard and manufacturer,

03:46:52.600 --> 03:46:55.640
again safe non toxic battery storage.

03:46:55.640 --> 03:47:00.250
Why isn't SCE working with
California companies like ours

03:47:00.250 --> 03:47:03.920
to purchase and deploy
backup power similar to owning

03:47:03.920 --> 03:47:08.450
and installing smart meters
which utilities own and deploy.

03:47:08.450 --> 03:47:11.030
Utilities can own and install batteries

03:47:11.030 --> 03:47:15.860
to honor their mandate to
deliver safe and reliable power.

03:47:15.860 --> 03:47:19.580
Further, the timeline for SCE
to approve InterConnection

03:47:19.580 --> 03:47:23.510
agreements is very long
and also creates delays.

03:47:23.510 --> 03:47:25.710
We have customers that have been waiting

03:47:25.710 --> 03:47:27.650
for InterConnection agreements,

03:47:27.650 --> 03:47:31.390
very often for months through 2020.

03:47:31.390 --> 03:47:34.080
While PS events occurred.

03:47:34.080 --> 03:47:36.900
Distributed batteries at
homes and businesses,

03:47:36.900 --> 03:47:40.170
schools, hospitals already are creating

03:47:40.170 --> 03:47:44.170
a cost effective strategy
to keep critical loads on

03:47:44.170 --> 03:47:47.870
for customers reading resilience
and mitigating the billions

03:47:47.870 --> 03:47:51.857
in losses already
incurred by PSPS events.

03:47:51.857 --> 03:47:55.700
Customers sided batteries
distributed across communities,

03:47:55.700 --> 03:47:59.080
not large megawatt hour
batteries that very often rely

03:47:59.080 --> 03:48:01.430
on the same transmission
and distribution lines

03:48:01.430 --> 03:48:05.470
that are shut down,
create energy security

03:48:05.470 --> 03:48:08.300
and economic security
that we are looking for.

03:48:08.300 --> 03:48:11.210
We continue to reach out to utilities

03:48:11.210 --> 03:48:13.720
to partner as we
have these installations

03:48:13.720 --> 03:48:15.850
all over California and deed the world.

03:48:15.850 --> 03:48:16.683
Thank you.

03:48:17.530 --> 03:48:19.140
<v ->Thank you.</v>

03:48:19.140 --> 03:48:21.040
Operator next caller please.

03:48:21.040 --> 03:48:23.030
<v Operator>Our next
speaker is Loretta Ballard.</v>

03:48:23.030 --> 03:48:26.880
Your line is open.
<v ->Yes, hi.</v>

03:48:26.880 --> 03:48:29.130
I also live in the Chatsworth area.

03:48:29.130 --> 03:48:33.380
And we have been affected
by every single PSP event.

03:48:33.380 --> 03:48:34.603
I find them criminal.

03:48:36.940 --> 03:48:39.800
And I really want
Edison held accountable.

03:48:39.800 --> 03:48:43.960
It is not my fault that their
electric grids caused a fire.

03:48:43.960 --> 03:48:46.890
And now because
they're scared of losses,

03:48:46.890 --> 03:48:50.720
they shut our electric off
as their first line of defense.

03:48:53.442 --> 03:48:55.860
This needs to stop and
it needs to be mitigated.

03:48:55.860 --> 03:48:58.500
I, not even third world countries

03:48:58.500 --> 03:49:00.610
get their electric shut
off like we do all the time.

03:49:00.610 --> 03:49:05.060
It's just it's asinine to me,
and I don't understand it.

03:49:05.060 --> 03:49:06.630
I am not a native California.

03:49:06.630 --> 03:49:08.183
I come from the east coast.

03:49:09.100 --> 03:49:10.810
And we have storms all the time,

03:49:10.810 --> 03:49:12.580
and they don't shut off our electric.

03:49:12.580 --> 03:49:15.720
Your bad planning has
resulted in our emergencies.

03:49:15.720 --> 03:49:17.230
I've a very sick husband at home.

03:49:17.230 --> 03:49:19.760
But unfortunately, I don't
meet any of your qualifications

03:49:19.760 --> 03:49:21.083
to get battery backup.

03:49:23.460 --> 03:49:26.370
I would like to know
what you all are doing

03:49:26.370 --> 03:49:28.910
to plan the communication.

03:49:28.910 --> 03:49:31.140
Yeah, it's absolutely horrible.

03:49:31.140 --> 03:49:33.950
But what's even worse is
that I'm not hearing a plan

03:49:33.950 --> 03:49:36.260
of what you're doing
to prevent from having

03:49:36.260 --> 03:49:38.370
to shut these off all the time.

03:49:38.370 --> 03:49:39.900
That is what I wanna hear.

03:49:39.900 --> 03:49:41.890
Not about how many
phone calls I receive.

03:49:41.890 --> 03:49:43.270
I don't wanna receive any phone calls.

03:49:43.270 --> 03:49:44.920
I want my electric.

03:49:44.920 --> 03:49:47.910
And I don't understand
why that is a problem

03:49:47.910 --> 03:49:52.080
and why we're not why you
are not hardening the grid

03:49:52.080 --> 03:49:54.180
and doing the things
that need to be done.

03:49:56.460 --> 03:49:57.660
Thank you for your time.

03:49:59.850 --> 03:50:01.400
<v ->Thank you for your call.</v>

03:50:01.400 --> 03:50:03.113
Operator, the next caller, please.

03:50:10.350 --> 03:50:13.680
Operator, next caller please.
<v ->My apologies.</v>

03:50:13.680 --> 03:50:15.570
Next speaker is Alexa Martin.

03:50:15.570 --> 03:50:16.763
Your line is open.

03:50:19.210 --> 03:50:20.660
<v Alexa>Hi, my name is Alexa Martin</v>

03:50:20.660 --> 03:50:22.130
and I am the Program Manager

03:50:22.130 --> 03:50:24.050
of the Independent
Living Resource Center,

03:50:24.050 --> 03:50:26.997
which serves individuals
with disabilities in Ventura,

03:50:26.997 --> 03:50:30.170
Santa Barbara and San
Luis Obispo counties.

03:50:30.170 --> 03:50:32.660
When PSPS is first
began, we knew right away

03:50:32.660 --> 03:50:34.780
that as a community based organization

03:50:34.780 --> 03:50:37.090
in the high wildfire risk area,

03:50:37.090 --> 03:50:39.230
we needed to be a part of this solution.

03:50:39.230 --> 03:50:41.560
We began by educating
the utility companies

03:50:41.560 --> 03:50:43.130
on what people with disabilities

03:50:43.130 --> 03:50:46.660
that are reliant on power need
and how significant impacts

03:50:46.660 --> 03:50:50.890
of a PSPS could be, as well
as ensuring individuals we serve

03:50:50.890 --> 03:50:53.800
have the backup power
they need during a shut off.

03:50:53.800 --> 03:50:56.350
Throughout our efforts in
communications with SCE

03:50:56.350 --> 03:50:58.370
we have felt that they have
understood our concerns

03:50:58.370 --> 03:51:00.800
and we have been met
with nothing but support.

03:51:00.800 --> 03:51:03.480
We have since been able
to provide disability trainings

03:51:03.480 --> 03:51:06.240
began contracting with
SCE to perform marketing

03:51:06.240 --> 03:51:09.210
to people with disabilities,
their family members,

03:51:09.210 --> 03:51:11.740
doctors and the broader public
about the medical baseline

03:51:11.740 --> 03:51:14.447
program and other programs
available through SCE.

03:51:15.400 --> 03:51:17.730
But it really comes down
to is that public safety power

03:51:17.730 --> 03:51:19.610
shut offs are challenging for everyone,

03:51:19.610 --> 03:51:21.700
especially the disability community.

03:51:21.700 --> 03:51:24.800
They impact planning,
preparation and communication.

03:51:24.800 --> 03:51:27.930
However, it is our experience
that SCE has been responsive

03:51:27.930 --> 03:51:29.560
to all of our suggestions,

03:51:29.560 --> 03:51:31.860
supported our highest
risk community members

03:51:31.860 --> 03:51:33.960
have done their best to
keep the community prepared

03:51:33.960 --> 03:51:36.050
and informed and are
committed to learning

03:51:36.050 --> 03:51:37.850
and growing through each experience.

03:51:37.850 --> 03:51:40.920
Thank you for taking the
time for public comment.

03:51:40.920 --> 03:51:42.057
<v ->Thank you.</v>

03:51:42.057 --> 03:51:44.810
Operator the next caller please.

03:51:44.810 --> 03:51:46.860
<v Operator>Next speaker
is Trustee Kipps.</v>

03:51:46.860 --> 03:51:48.023
Your line is open.

03:51:49.580 --> 03:51:51.760
<v Trustee>Hello, thank you everyone</v>

03:51:51.760 --> 03:51:54.150
for participating in this event.

03:51:54.150 --> 03:51:56.060
I hear a lot of frustrated people.

03:51:56.060 --> 03:51:57.720
I am one of those.

03:51:57.720 --> 03:51:59.170
I live in San Bernardino

03:51:59.170 --> 03:52:01.430
I live across from Cal
State San Bernardino.

03:52:01.430 --> 03:52:04.300
And what I can tell you
is I agree with the mayor

03:52:04.300 --> 03:52:07.070
of Simi Valley that
Southern California Edison

03:52:07.070 --> 03:52:10.720
needs to be held
economically responsible

03:52:10.720 --> 03:52:13.270
for what they're causing here.

03:52:13.270 --> 03:52:15.800
I'd like to know what
percentage of claims

03:52:15.800 --> 03:52:18.810
of Southern California
Edison has denied.

03:52:18.810 --> 03:52:19.717
I filed a claim.

03:52:19.717 --> 03:52:22.960
And my neighbor filed
a claim for loss of food

03:52:22.960 --> 03:52:26.620
and generators and all the
1000s of dollars we're spending

03:52:26.620 --> 03:52:28.590
and it was denied.

03:52:28.590 --> 03:52:30.900
So that's one thing I'd
like someone to look into

03:52:30.900 --> 03:52:33.110
is why Southern California Edison

03:52:33.110 --> 03:52:36.190
is not being held
accountable economically

03:52:36.190 --> 03:52:39.620
for what they're causing,
because they're not able to supply

03:52:39.620 --> 03:52:44.580
our power needs in
a way that is reliable.

03:52:44.580 --> 03:52:47.790
And it is so extreme
that I invite you guys to

03:52:47.790 --> 03:52:52.790
look at a report that was filed by them.

03:52:52.820 --> 03:52:57.820
Page 17 of a report
October, 21st to the 26th

03:52:58.090 --> 03:53:00.630
where they actually denied
the San Bernardino County

03:53:00.630 --> 03:53:04.553
Fire Department re-energy, I'm sorry.

03:53:06.960 --> 03:53:08.817
They denied the fire
department to turn the lights

03:53:08.817 --> 03:53:11.610
back on to fight a fire.

03:53:11.610 --> 03:53:13.220
What is going on with that?

03:53:13.220 --> 03:53:15.880
What kind of power does Edison have

03:53:15.880 --> 03:53:17.410
when they can tell the fire department,

03:53:17.410 --> 03:53:20.720
sorry, we're not gonna give you power?

03:53:20.720 --> 03:53:21.960
I mean, that's ridiculous.

03:53:21.960 --> 03:53:25.650
That is the antithesis that
is the opposite of safety.

03:53:25.650 --> 03:53:28.540
So I'm pretty worked up here.

03:53:28.540 --> 03:53:30.370
I really hope that something is done.

03:53:30.370 --> 03:53:32.680
And not just it sounds
like this issue has been

03:53:32.680 --> 03:53:34.220
being tossed around.

03:53:34.220 --> 03:53:36.320
But nothing's actually ever changed.

03:53:36.320 --> 03:53:37.840
I lived here in 2019.

03:53:37.840 --> 03:53:41.020
I can tell you the shut off
for way worse than 2020.

03:53:41.020 --> 03:53:44.430
I've had to become
adept at using a generator

03:53:44.430 --> 03:53:46.860
filling a gas tank, things that my age

03:53:46.860 --> 03:53:49.340
I should not have to learn how to do.

03:53:49.340 --> 03:53:53.050
This shut off on the
23rd I would have no way

03:53:53.050 --> 03:53:55.300
to keep my home I got sick as a dog

03:53:55.300 --> 03:53:56.860
for two weeks after that.

03:53:56.860 --> 03:53:59.300
I was without power for 36 hours.

03:53:59.300 --> 03:54:01.390
And I hear the other people on the line

03:54:01.390 --> 03:54:06.010
and it is criminal what
is being allowed to go on

03:54:06.010 --> 03:54:08.880
and somebody needs to do something.

03:54:08.880 --> 03:54:09.713
Thank you.

03:54:11.060 --> 03:54:12.450
<v ->Thank you (muffled speaking).</v>

03:54:12.450 --> 03:54:14.630
Operator, the next caller please.

03:54:14.630 --> 03:54:16.490
<v Operator>Our next
speaker is Ian Kaufman.</v>

03:54:16.490 --> 03:54:20.500
Your line is open.
<v ->Hi, good evening.</v>

03:54:20.500 --> 03:54:21.770
Can you hear me?

03:54:21.770 --> 03:54:23.835
<v ->Yes, we can.</v>
<v ->Hie, thank you.</v>

03:54:23.835 --> 03:54:24.743
Good evening to our
distinguished Commissioners

03:54:24.743 --> 03:54:26.720
and the CPUC.

03:54:26.720 --> 03:54:29.540
And I like to just quickly say thank you

03:54:29.540 --> 03:54:31.420
to our state Senator Henry Stern

03:54:31.420 --> 03:54:36.400
and my city council member
(indistinct) for their remarks.

03:54:36.400 --> 03:54:38.403
Briefly, so I reside in
the city of Simi Valley

03:54:38.403 --> 03:54:39.920
have the last several years.

03:54:39.920 --> 03:54:42.632
Specifically I reside
within the township circuit.

03:54:42.632 --> 03:54:45.680
We were not directly affected
by the most recent PSPS

03:54:45.680 --> 03:54:47.590
we did have an outage
that was equipment related

03:54:47.590 --> 03:54:50.343
from a downed line or down pole.

03:54:51.380 --> 03:54:53.250
Though I would like to briefly discuss

03:54:53.250 --> 03:54:56.020
the PSPS that occurred on December, 7th,

03:54:56.020 --> 03:55:00.520
it began at 7:05PM and ended at 4PM,

03:55:00.520 --> 03:55:02.680
shortly after 4PM, the following day,

03:55:02.680 --> 03:55:05.093
that was 21 hours without power.

03:55:06.290 --> 03:55:09.940
The weather event for that
period in our geographic area

03:55:09.940 --> 03:55:12.840
largely ended at 7AM,
which left us again,

03:55:12.840 --> 03:55:15.520
without power for the
remainder of the day.

03:55:15.520 --> 03:55:17.340
I would like to thank
Southern California sun

03:55:17.340 --> 03:55:19.660
for their public available ArcGIS tool,

03:55:19.660 --> 03:55:23.690
which allows us to see the
circuits and how they're mapped.

03:55:23.690 --> 03:55:25.230
And I haven't seen any correlation

03:55:25.230 --> 03:55:30.170
between the actual circuit
and the PSPS outage map

03:55:30.170 --> 03:55:31.970
and how they map out what circuits

03:55:31.970 --> 03:55:34.100
will be shut off through a PSPS.

03:55:34.100 --> 03:55:37.130
Anecdotally, I can tell you
that during the December event,

03:55:37.130 --> 03:55:40.430
immediately after the
PSPS event was initiated,

03:55:40.430 --> 03:55:42.510
there was a substantial
traffic collision

03:55:42.510 --> 03:55:44.410
that occurred right down
the street at Royal Avenue

03:55:44.410 --> 03:55:46.650
in Sycamore, I walked down there,

03:55:46.650 --> 03:55:47.870
and the lights were completely out

03:55:47.870 --> 03:55:50.180
there were not in for a flash.

03:55:50.180 --> 03:55:52.540
And in the most recent PSPS event,

03:55:52.540 --> 03:55:54.490
right up here, right up the
street at the intersection

03:55:54.490 --> 03:55:57.033
of Los Angeles Avenue, and Sycamore,

03:55:57.870 --> 03:56:00.610
West everything west
of the intersection without

03:56:00.610 --> 03:56:01.880
that everything needs to be intersection

03:56:01.880 --> 03:56:03.710
was energized and work just fine.

03:56:03.710 --> 03:56:05.480
But because the traffic control box,

03:56:05.480 --> 03:56:07.730
the light control was
on the side of the street,

03:56:07.730 --> 03:56:08.630
the light was out.

03:56:09.600 --> 03:56:13.130
And I did notice Edison had a
beautiful 14 page PowerPoint

03:56:13.130 --> 03:56:15.620
that they included
with the hearing today.

03:56:15.620 --> 03:56:18.110
But only two lines of that
entire 14 page presentation

03:56:18.110 --> 03:56:19.300
were dedicated to grid hardening.

03:56:19.300 --> 03:56:21.440
There's been a lot of talk of,

03:56:21.440 --> 03:56:23.925
we're making notification
and battery backups.

03:56:23.925 --> 03:56:26.842
(muffled speaking)

03:56:29.060 --> 03:56:31.550
We in Simi Valley have
had helicopters flying

03:56:31.550 --> 03:56:34.450
over for months looking
at inspecting lines.

03:56:34.450 --> 03:56:39.450
And yet we still have to
deal with PSPS in perpetuity.

03:56:40.920 --> 03:56:42.930
So thank you very much
to the CPUC for holding this

03:56:42.930 --> 03:56:46.210
and I sincerely hope that
you will take Edison to task

03:56:46.210 --> 03:56:48.630
for their lack of action.

03:56:48.630 --> 03:56:50.215
Substantial action on the station.

03:56:50.215 --> 03:56:51.048
Thank you.
<v ->Thank you.</v>

03:56:52.360 --> 03:56:54.047
Operator, next caller please.

03:56:57.380 --> 03:57:01.880
(background noise drowns out speaker)

03:57:03.960 --> 03:57:06.173
Operator, the next caller please.

03:57:11.750 --> 03:57:13.680
I'm sorry, we're getting
some background noise.

03:57:13.680 --> 03:57:17.350
Operator can we bring
on the next caller, please?

03:57:24.490 --> 03:57:26.940
Robert, can you assist?

03:57:26.940 --> 03:57:28.397
I don't seem to be (muffled speaking).

03:57:29.555 --> 03:57:32.570
<v Robert>President Batjer,
our next caller is Jeff Greer.</v>

03:57:32.570 --> 03:57:33.950
Mr. Greer.
<v ->Thank you.</v>

03:57:44.970 --> 03:57:47.023
<v Robert>Mr. Greer, you may speak.</v>

03:57:52.470 --> 03:57:54.450
<v ->I think we need to go on
to the next caller, Robert,</v>

03:57:54.450 --> 03:57:55.450
if you could please.

03:57:58.425 --> 03:57:59.973
<v ->President Batjer?</v>
<v ->Yes.</v>

03:57:59.973 --> 03:58:02.370
<v Robert>Our caller
is Laura Daniel.</v>

03:58:02.370 --> 03:58:06.110
Miss Daniel you may speak.
<v ->Thank you.</v>

03:58:06.110 --> 03:58:07.720
<v Laura>Hi, this is Laura.</v>

03:58:07.720 --> 03:58:12.720
So I think SCE's client
list is pretty energized

03:58:13.510 --> 03:58:17.973
as I listened to my neighbor's speak.

03:58:19.080 --> 03:58:21.293
Thank you for getting us all together.

03:58:22.830 --> 03:58:24.950
As I listened, and it was funny,

03:58:24.950 --> 03:58:27.910
because I thought I had
a very unique observation

03:58:27.910 --> 03:58:31.430
that I think I've heard
the last 15 people

03:58:31.430 --> 03:58:33.660
or so dance around.

03:58:33.660 --> 03:58:34.920
And that was

03:58:36.700 --> 03:58:40.850
is kind of a specific
measurement, specific actions

03:58:42.090 --> 03:58:47.090
and clarity on how to fix
the problem, not report on it.

03:58:48.890 --> 03:58:51.280
So, you know, I don't,
those were the things

03:58:51.280 --> 03:58:53.470
that you know, I think, you know,

03:58:53.470 --> 03:58:56.350
I appreciate all the work
done on notifications.

03:58:56.350 --> 03:59:01.350
But at the end of the day,
I think if we had a service

03:59:01.700 --> 03:59:04.270
that worked as we would like it to work,

03:59:04.270 --> 03:59:07.760
there would be almost
no need for notifications.

03:59:07.760 --> 03:59:12.760
And so as I listened and I had
been upset enough in the past

03:59:14.327 --> 03:59:17.140
that I will go on and on
and on about all my statuses,

03:59:17.140 --> 03:59:19.890
but that I spent some
significant amount of time

03:59:19.890 --> 03:59:21.840
on the SCE website.

03:59:21.840 --> 03:59:23.900
And so the presentation
that they gave tonight

03:59:23.900 --> 03:59:28.357
I'd actually happened upon
in trying to understand PSPS

03:59:29.890 --> 03:59:32.297
and trying to get to
the criteria for calling it

03:59:32.297 --> 03:59:34.910
and it's never really
exactly spelled out

03:59:34.910 --> 03:59:37.970
the process which was
talked about today is.

03:59:37.970 --> 03:59:42.800
But what was missing
from this call for me was

03:59:42.800 --> 03:59:47.800
specific, measurable quantification
and actions and driving.

03:59:51.860 --> 03:59:55.110
I think it's time to stop hearing

03:59:56.330 --> 04:00:01.330
what SCE is planning
on doing or thinking about

04:00:01.340 --> 04:00:06.230
or wanting to do world class
or any of those soft words.

04:00:06.230 --> 04:00:10.290
And I think we need a
specific set of measurements

04:00:10.290 --> 04:00:14.320
that says we're making
or not making progress.

04:00:14.320 --> 04:00:18.290
And I kind of think that
that it's gotta be pulled out

04:00:18.290 --> 04:00:22.450
of SCE's hands at this
moment and ended the PUC's.

04:00:22.450 --> 04:00:27.450
I've heard a lot of over
time letters and reporting

04:00:28.230 --> 04:00:33.230
and request and status,
but no measurable specific.

04:00:35.280 --> 04:00:36.710
And so I think it's probably time

04:00:36.710 --> 04:00:39.690
that we move beyond politeness,

04:00:39.690 --> 04:00:44.320
and into just managing the
problem and managing the problem,

04:00:44.320 --> 04:00:47.060
according to some agreed to metrics.

04:00:47.060 --> 04:00:50.050
And as a customer, I
would like those metrics

04:00:50.050 --> 04:00:53.600
not to be a percentage
of the total population

04:00:53.600 --> 04:00:58.230
because we have such a
big population percentages.

04:00:58.230 --> 04:01:01.467
<v ->Daniel, I'm sorry,
but your time is up.</v>

04:01:01.467 --> 04:01:02.450
Thank you.
<v ->Okay, I got to say</v>

04:01:02.450 --> 04:01:03.380
what I want to keep, thank you.

04:01:03.380 --> 04:01:05.000
Bye, bye.
<v ->Okay, thank you.</v>

04:01:05.000 --> 04:01:06.030
Bye, bye.

04:01:06.030 --> 04:01:07.647
Operator, next caller, please.

04:01:07.647 --> 04:01:09.130
<v Operator>The next
speaker is Susan (indistinct),</v>

04:01:09.130 --> 04:01:13.733
your line is open.
<v ->Hi, can you hear me?</v>

04:01:15.290 --> 04:01:17.473
<v ->Yes, we can.</v>
<v ->Oh, great.</v>

04:01:18.800 --> 04:01:19.730
So glad I was up.

04:01:19.730 --> 04:01:22.330
I was getting ready to give up.

04:01:22.330 --> 04:01:24.730
But anyways, thank you for having me.

04:01:24.730 --> 04:01:26.960
I'm the public safety
manager for city of Malibu,

04:01:26.960 --> 04:01:29.830
and I wanna echo what
everyone has already said.

04:01:29.830 --> 04:01:32.320
So I'm not gonna repeat that
we've experienced the same

04:01:32.320 --> 04:01:35.260
thing with communication issues,

04:01:35.260 --> 04:01:36.960
especially for our community members

04:01:36.960 --> 04:01:38.933
confusing and conflicting messages.

04:01:39.820 --> 04:01:41.980
I just wanna offer a couple things

04:01:41.980 --> 04:01:44.260
that I really hope that the CPUC

04:01:44.260 --> 04:01:48.269
will consider in terms of PSPS

04:01:48.269 --> 04:01:52.701
is that maybe one of the factors
that needs to be considered

04:01:52.701 --> 04:01:55.770
when SCE is concerning PSPS is

04:01:57.280 --> 04:01:59.820
the location of the potential ignition

04:01:59.820 --> 04:02:02.070
where they're looking at
the circuit or the segment,

04:02:02.070 --> 04:02:05.010
is it an area that could actually cause

04:02:05.010 --> 04:02:07.380
a large regional fire, as opposed

04:02:07.380 --> 04:02:10.390
to a very small localized fire.

04:02:10.390 --> 04:02:14.950
We have one segment in
town that is repeatedly shut off,

04:02:14.950 --> 04:02:17.380
and it's on PCH by the beach,

04:02:17.380 --> 04:02:20.353
it's literally would if there was a fire

04:02:20.353 --> 04:02:23.790
with very, very small localized fire.

04:02:23.790 --> 04:02:27.140
To me, if you're gonna do
something as drastic as PSPS,

04:02:27.140 --> 04:02:31.010
it should be in those locations
where they are historically,

04:02:31.010 --> 04:02:34.860
the areas where large
fires begin, like for us,

04:02:34.860 --> 04:02:36.800
it's gonna be all on
the other side of the hill

04:02:36.800 --> 04:02:39.320
or in the middle of the
Santa Monica Mountains,

04:02:39.320 --> 04:02:43.084
as opposed to along the
beach, when the wind is blowing

04:02:43.084 --> 04:02:45.550
any potential fire towards the ocean

04:02:45.550 --> 04:02:47.643
as opposed to towards residents.

04:02:49.310 --> 04:02:51.670
And when I've proposed
this, usually their answer is,

04:02:51.670 --> 04:02:53.230
well, we don't want any fires.

04:02:53.230 --> 04:02:54.740
Well, you know, we all agree with that.

04:02:54.740 --> 04:02:55.970
We don't want any fires.

04:02:55.970 --> 04:03:00.790
But when you're talking about
a drastic measure to just PSPS

04:03:00.790 --> 04:03:04.600
maybe it should be
reserved, just for those areas

04:03:04.600 --> 04:03:08.200
where there is the potential
for a large regional fire

04:03:08.200 --> 04:03:11.440
and looking at historical fire data.

04:03:11.440 --> 04:03:15.130
The other thing I wanna
encourage is that SCE needs

04:03:15.130 --> 04:03:19.800
to tighten up the communication
to the government agencies

04:03:19.800 --> 04:03:23.810
like we submitted several,
you know, points of contact,

04:03:23.810 --> 04:03:25.520
which I happen to be one.

04:03:25.520 --> 04:03:28.210
And I work with our
Government Relations Officer.

04:03:28.210 --> 04:03:29.460
And it's been great.

04:03:29.460 --> 04:03:31.330
But then there's other people in SCE

04:03:31.330 --> 04:03:33.700
who talked to other people in our city,

04:03:33.700 --> 04:03:37.110
and then provide other
information regarding a PSPS,

04:03:37.110 --> 04:03:38.970
which conflicts with what I get.

04:03:38.970 --> 04:03:41.220
So then it gets forwarded to me

04:03:41.220 --> 04:03:44.160
and then I have to run
around trying to de-conflict it

04:03:44.160 --> 04:03:46.490
and find out and some of the time,

04:03:46.490 --> 04:03:49.800
our government relations person
has not been given the same

04:03:49.800 --> 04:03:53.700
information that another
person in SCE has

04:03:53.700 --> 04:03:56.580
and has already given to
my public works director.

04:03:56.580 --> 04:03:59.810
And it just causes a
lot of running around.

04:03:59.810 --> 04:04:02.420
And I feel sorry for my
government relations person

04:04:02.420 --> 04:04:05.030
because I feel like he's
being left out of the loop.

04:04:05.030 --> 04:04:07.067
And so I think that
needs to be tightened up.

04:04:07.067 --> 04:04:10.110
And that can help a lot
because this last round,

04:04:10.110 --> 04:04:13.960
I feel like we wasted a lot
of time just trying to find out

04:04:13.960 --> 04:04:16.650
which information is
the correct information

04:04:16.650 --> 04:04:20.400
since we're getting information
from two sources at SCE.

04:04:20.400 --> 04:04:24.530
So those are my two suggestions for you,

04:04:24.530 --> 04:04:26.450
thank you very much.

04:04:26.450 --> 04:04:27.700
<v ->Thank you for the call.</v>

04:04:29.600 --> 04:04:31.720
Operator, next caller please.

04:04:31.720 --> 04:04:33.150
<v Operator>That is Melissa Kovich.</v>

04:04:33.150 --> 04:04:36.777
Your line is open.
<v ->Thank you.</v>

04:04:36.777 --> 04:04:37.610
Can you hear me?

04:04:39.540 --> 04:04:41.020
<v ->Yes.</v>

04:04:41.020 --> 04:04:44.270
Yes, we can hear you.
<v ->This is Melissa Kovich,</v>

04:04:44.270 --> 04:04:47.340
the Legal Director of the
Center for Accessible Technology

04:04:47.340 --> 04:04:49.810
and active party in the
proceedings overseeing

04:04:49.810 --> 04:04:52.590
the de-energization process.

04:04:52.590 --> 04:04:55.570
I'd like to note that while
SCE has repeatedly said

04:04:55.570 --> 04:04:58.020
that it's reached out and
consulted with stakeholders

04:04:58.020 --> 04:04:59.570
and interested parties.

04:04:59.570 --> 04:05:02.440
I've never received any
outreach from any representative

04:05:02.440 --> 04:05:06.810
of SCE asking about the
constituency I represent,

04:05:06.810 --> 04:05:09.710
which is people with
disabilities and medical needs

04:05:09.710 --> 04:05:12.743
who are impacted by
their de-energization efforts.

04:05:13.700 --> 04:05:16.220
I agree with what President
Batjer said very early

04:05:16.220 --> 04:05:18.990
this afternoon, that
it's not enough for SCE

04:05:18.990 --> 04:05:22.010
to talk about what it's
going to do in the future.

04:05:22.010 --> 04:05:26.440
The failures of this
year well into the utilities

04:05:26.440 --> 04:05:29.660
use of de-energization has been severe,

04:05:29.660 --> 04:05:32.110
and they need investigation
and further action

04:05:32.110 --> 04:05:33.010
by the Commission.

04:05:33.870 --> 04:05:36.220
I'd also note that a number
of the officials who spoke

04:05:36.220 --> 04:05:38.050
earlier this afternoon
said that they believe

04:05:38.050 --> 04:05:40.280
that he does not take responsibility

04:05:40.280 --> 04:05:42.640
for turning off the power lightly.

04:05:42.640 --> 04:05:44.800
I'd like to say I'm not so sure.

04:05:44.800 --> 04:05:48.530
I believe that SCE has been
extremely Cavalier in both

04:05:48.530 --> 04:05:52.630
its execution, and its
reporting about power shut offs.

04:05:52.630 --> 04:05:54.970
And it's displayed a
remarkable lack of concern

04:05:54.970 --> 04:05:58.503
about the impact particularly
on vulnerable customer groups.

04:05:59.380 --> 04:06:02.430
I've repeatedly advocated
for the need for utilities,

04:06:02.430 --> 04:06:05.680
not only SCE, but most
pointedly at this stage,

04:06:05.680 --> 04:06:07.610
to balance the harm and considering

04:06:07.610 --> 04:06:09.223
whether to turn off the power.

04:06:10.230 --> 04:06:13.220
It's something that's been
neglected in the reports

04:06:13.220 --> 04:06:17.580
that SCE provides except for
the most minimal list service.

04:06:17.580 --> 04:06:20.920
So SCE has moved from
acknowledging that these outages

04:06:20.920 --> 04:06:22.510
are an inconvenience,

04:06:22.510 --> 04:06:24.760
to acknowledging
that there are hardship.

04:06:24.760 --> 04:06:26.450
But there's no
recognition that there are

04:06:26.450 --> 04:06:29.350
a true safety risk,
particularly for people

04:06:29.350 --> 04:06:33.020
with medical vulnerabilities to
whom extended power outages

04:06:33.020 --> 04:06:36.773
provide substantial harm
to their health and safety.

04:06:38.310 --> 04:06:42.470
And finally, SCE has displayed
inadequate consideration

04:06:42.470 --> 04:06:44.840
of those with medical vulnerabilities.

04:06:44.840 --> 04:06:47.350
They're far behind the other IOUs,

04:06:47.350 --> 04:06:50.700
both in terms of giving
notice, providing support

04:06:50.700 --> 04:06:52.570
and distributing batteries.

04:06:52.570 --> 04:06:55.830
In fact, they've really
acknowledged no effort

04:06:55.830 --> 04:06:57.310
to improve these capabilities

04:06:57.310 --> 04:07:00.163
until this emergency hearing was called.

04:07:02.110 --> 04:07:04.410
So it's not enough to
rely on medical baseline,

04:07:04.410 --> 04:07:07.010
which isn't an income based program.

04:07:07.010 --> 04:07:08.980
There really needs to
be substantial work for

04:07:08.980 --> 04:07:11.940
medical vulnerable,
medically vulnerable customers.

04:07:11.940 --> 04:07:14.130
And I'd like to urge the
Commission to follow up

04:07:14.130 --> 04:07:17.520
with an enforcement action
to assess real penalties

04:07:17.520 --> 04:07:21.582
for failing to follow through
on their obligations to SCE.

04:07:21.582 --> 04:07:23.243
Thank you.

04:07:23.243 --> 04:07:24.570
<v ->Thank you, Melissa.</v>

04:07:24.570 --> 04:07:27.040
Next caller please, operator.

04:07:27.040 --> 04:07:28.300
<v Operator>That's James Rosser.</v>

04:07:28.300 --> 04:07:31.470
Your line is open.
<v ->Yes.</v>

04:07:31.470 --> 04:07:33.500
Hi, my name is James Rosser.

04:07:33.500 --> 04:07:36.040
I'm with the Topanga Coalition
for emergency preparedness.

04:07:36.040 --> 04:07:39.200
We're an unincorporated
area in Los Angeles County

04:07:39.200 --> 04:07:40.720
in the Santa Monica Mountains.

04:07:40.720 --> 04:07:43.460
I co-chaired the emergency
management taskforce

04:07:43.460 --> 04:07:46.170
with the LA Office of
Emergency Management.

04:07:46.170 --> 04:07:48.720
We have a long history
of working together

04:07:48.720 --> 04:07:52.235
with the agencies and
preparing for disaster.

04:07:52.235 --> 04:07:56.070
We have written to Edison
when this whole thing started,

04:07:56.070 --> 04:07:58.020
we gave a list of considerations

04:07:58.020 --> 04:08:00.200
and concerns that we had some of those

04:08:01.810 --> 04:08:04.680
concerns were fire suppression,

04:08:04.680 --> 04:08:07.820
of course and the pump
systems, traffic flow.

04:08:07.820 --> 04:08:09.140
We live in an area that

04:08:10.270 --> 04:08:13.720
very small community, there's
approximately 11,100 residents

04:08:13.720 --> 04:08:15.180
there's one main road through,

04:08:15.180 --> 04:08:18.090
we are often compared to Paradise.

04:08:18.090 --> 04:08:20.480
We have a lot of the same
plans that Paradise had.

04:08:20.480 --> 04:08:24.140
We have evacuation zones,
we have the same alert system.

04:08:24.140 --> 04:08:27.810
Our concerns are in a wind
driven fire from the north.

04:08:27.810 --> 04:08:29.740
It cuts off all exit from the canyon,

04:08:29.740 --> 04:08:33.270
which leaves us with one
means of transportation

04:08:33.270 --> 04:08:35.929
to get out of the canyon
and that is down to PCH.

04:08:35.929 --> 04:08:38.570
The fire department has
long looked at this issue.

04:08:38.570 --> 04:08:41.277
They told us that it
would take approximately

04:08:41.277 --> 04:08:44.380
one and a half to two
hours for a wind driven fire

04:08:44.380 --> 04:08:46.350
to burn from the north
straight down to the ocean

04:08:46.350 --> 04:08:49.091
through Topanga and they
estimate it will take approximately

04:08:49.091 --> 04:08:52.740
five and a half to seven
hours to evacuate folks

04:08:52.740 --> 04:08:54.000
if they're no problems.

04:08:54.000 --> 04:08:55.390
So obviously the math doesn't work.

04:08:55.390 --> 04:08:56.740
And we're very concerned.

04:08:56.740 --> 04:08:58.840
The other problem that we
have, of course, is communication.

04:08:58.840 --> 04:09:01.970
We have no cell phone
towers, we have very limited.

04:09:01.970 --> 04:09:04.710
Our file system also requires power.

04:09:04.710 --> 04:09:06.200
So when the power goes down,

04:09:06.200 --> 04:09:08.240
all forms of communication go out.

04:09:08.240 --> 04:09:10.950
We experienced that during the Woolsey,

04:09:10.950 --> 04:09:13.130
when shortly after the Woolsey started,

04:09:13.130 --> 04:09:16.650
we had an unrelated non
PSPS outage for 30 hours,

04:09:16.650 --> 04:09:19.260
most of the community was
unaware there's a fire burning,

04:09:19.260 --> 04:09:21.070
the sheriff's department
had to go through

04:09:21.070 --> 04:09:24.410
on public address systems
notifying folks about that.

04:09:24.410 --> 04:09:27.680
So it's a huge problem
for communication up here.

04:09:27.680 --> 04:09:30.520
We wrote along with a couple
of the other organizations

04:09:30.520 --> 04:09:33.860
in Topanga to Edison
in September of 2018

04:09:33.860 --> 04:09:36.870
with all our concerns and
considerations to this date,

04:09:36.870 --> 04:09:39.500
none of that had been addressed
the communication issue,

04:09:39.500 --> 04:09:42.033
we still have no
communication of any kind

04:09:42.033 --> 04:09:43.410
when the power goes down.

04:09:43.410 --> 04:09:44.840
None of that has been fixed.

04:09:44.840 --> 04:09:48.250
The water pump situation
for our water tanks

04:09:48.250 --> 04:09:49.300
exists here as well.

04:09:49.300 --> 04:09:51.850
We have the county's water system.

04:09:51.850 --> 04:09:55.440
If the power goes down, they
don't have adequate generators.

04:09:55.440 --> 04:09:57.800
They have to borrow
the generators from other

04:09:57.800 --> 04:09:59.400
public works, agencies

04:09:59.400 --> 04:10:01.649
and a faster fire that
doesn't work for us.

04:10:01.649 --> 04:10:02.915
None of these things
have been completely

04:10:02.915 --> 04:10:05.103
addressed or mitigated.

04:10:06.000 --> 04:10:11.000
In the most recent outage
concerns were the PSPS list.

04:10:12.620 --> 04:10:16.360
We are TSep is the
organization that pushes

04:10:16.360 --> 04:10:17.800
out this information for our residents.

04:10:17.800 --> 04:10:19.710
No one else does it for us specifically,

04:10:19.710 --> 04:10:22.060
the number of lists we
get are in the hundreds

04:10:22.060 --> 04:10:22.990
of consideration list,

04:10:22.990 --> 04:10:24.720
it takes hours to
sort through that stuff

04:10:24.720 --> 04:10:26.890
and find the relative
circuits if we can find it.

04:10:26.890 --> 04:10:28.770
We spend hours trying
to figure out what circuits

04:10:28.770 --> 04:10:30.420
are in Topanga as well.

04:10:30.420 --> 04:10:33.070
When we do get communication
during these last PSPS

04:10:33.070 --> 04:10:36.100
is it's been sporadic, non
targeted and only goes out

04:10:36.100 --> 04:10:39.033
to a minority of the residents.

04:10:41.392 --> 04:10:42.225
<v ->I'm so sorry,</v>

04:10:42.225 --> 04:10:43.550
but your time is up.
<v ->Okay.</v>

04:10:43.550 --> 04:10:44.383
One last thing.

04:10:44.383 --> 04:10:46.680
I just want to say
that, that I keep hearing

04:10:46.680 --> 04:10:47.947
that this is the way it has to be.

04:10:47.947 --> 04:10:50.040
And I just wanna point
out places like Chicago,

04:10:50.040 --> 04:10:52.360
the Windy City, they
don't turn the power off.

04:10:52.360 --> 04:10:53.840
They build the infrastructure

04:10:53.840 --> 04:10:55.820
to handle the conditions that exist.

04:10:55.820 --> 04:10:57.950
And I think it's something
that's long been neglected

04:10:57.950 --> 04:11:00.460
and needs to be taken
care of here as well.

04:11:00.460 --> 04:11:02.690
Thank you Commissioners
for the opportunity.

04:11:02.690 --> 04:11:04.050
<v ->Thank you.</v>

04:11:04.050 --> 04:11:06.090
Operator the next caller please.

04:11:06.090 --> 04:11:07.970
<v Operator>Our next
speaker is Arielle Strauss.</v>

04:11:07.970 --> 04:11:08.963
Your line is open.

04:11:13.480 --> 04:11:14.410
<v Arielle>Thank you, good evening.</v>

04:11:14.410 --> 04:11:15.750
My name is Arielle Strauss,

04:11:15.750 --> 04:11:18.700
I'm regulatory counsel for
small business utility advocate.

04:11:20.380 --> 04:11:21.513
As we appreciate that the Commission

04:11:21.513 --> 04:11:23.710
has initiated this inquiry.

04:11:23.710 --> 04:11:25.370
And this evening we're
hearing from customers

04:11:25.370 --> 04:11:26.610
about the enormous harm caused

04:11:26.610 --> 04:11:29.800
by SCE PSPS management
in good condition.

04:11:29.800 --> 04:11:32.387
The problem with PSPS
events we're discussing here

04:11:32.387 --> 04:11:35.320
and not unforeseeable, we've
been talking about the need

04:11:35.320 --> 04:11:40.120
to address the first the
fire risk, first in 2007.

04:11:40.120 --> 04:11:44.000
And we have seemingly
made very little progress

04:11:44.000 --> 04:11:47.090
in making these PSPS
events more manageable

04:11:47.090 --> 04:11:48.130
and better for the public.

04:11:48.130 --> 04:11:50.080
In fact, they seem to be getting worse.

04:11:51.380 --> 04:11:56.100
It seems that SCE is choosing
between providing safe

04:11:56.100 --> 04:11:58.910
or reliable service, but not both.

04:11:58.910 --> 04:12:00.697
We just start out with the
perspective that the scope

04:12:00.697 --> 04:12:03.160
of SCE shut offs are not acceptable,

04:12:03.160 --> 04:12:05.132
regardless of how good
they are, or become

04:12:05.132 --> 04:12:07.590
and notifying people.

04:12:07.590 --> 04:12:09.670
As to a negotiate with SCE
and a previous (indistinct)

04:12:09.670 --> 04:12:13.870
to require SCE to conduct
assessments and surveys of impacts

04:12:13.870 --> 04:12:16.870
of PSPS events on small
businesses and the feasibility

04:12:16.870 --> 04:12:20.392
of durable solutions,
including undergrounding.

04:12:20.392 --> 04:12:23.377
SCE also continuously
commented on the post PSPS

04:12:24.600 --> 04:12:27.140
reporting events that
they do not include

04:12:27.140 --> 04:12:30.304
the required assessment
of whether de-energnization

04:12:30.304 --> 04:12:33.470
safety benefits outweigh
public safety risks

04:12:33.470 --> 04:12:35.060
for the loss of power.

04:12:35.060 --> 04:12:36.830
The weighing requirement is not merely

04:12:36.830 --> 04:12:39.080
for reporting purposes, but
rather the standard of care

04:12:39.080 --> 04:12:42.706
that SCE must use to
justify decisions de-energize.

04:12:42.706 --> 04:12:45.740
SCE asserts that it only shuts off power

04:12:45.740 --> 04:12:47.450
as well as last result,

04:12:47.450 --> 04:12:49.360
and in the interest of public safety.

04:12:49.360 --> 04:12:51.770
However, we have not
seen any metrics whatsoever

04:12:51.770 --> 04:12:54.560
used by SCE to balance
safety such as risk posed

04:12:54.560 --> 04:12:56.410
by lacking traffic lights,

04:12:56.410 --> 04:12:59.060
and innumerable other
foreseeable hazards.

04:12:59.060 --> 04:13:01.740
SCE discussion this
topic is conclusively shifting

04:13:01.740 --> 04:13:04.573
and frankly laughable
for not so deadly serious.

04:13:05.450 --> 04:13:08.730
Today and tonight, I have
not heard SCE dress address

04:13:08.730 --> 04:13:11.190
its justification, nor
ever for any questions

04:13:11.190 --> 04:13:12.930
from the Commission on this topic.

04:13:12.930 --> 04:13:16.640
Presently we have no
assurance as a special matter

04:13:16.640 --> 04:13:19.720
that PSPS events are actually initiated

04:13:19.720 --> 04:13:22.730
only when necessary in
an interest of public safety,

04:13:22.730 --> 04:13:26.323
rather than may be taken to
avoid wildfire litigation with.

04:13:28.003 --> 04:13:30.080
(indistinct) assets Commission
seriously scrutinize SCE

04:13:30.080 --> 04:13:32.910
and determine whether SCE
conducts any meaningful analysis

04:13:32.910 --> 04:13:36.380
to ensure PSPS events are
the appropriate public safety

04:13:36.380 --> 04:13:38.980
choice because we
have no credible evidence

04:13:38.980 --> 04:13:40.750
that they in fact do this.

04:13:40.750 --> 04:13:41.583
Thank you again.

04:13:43.100 --> 04:13:44.520
<v ->Thank you Mr. Strauss.</v>

04:13:44.520 --> 04:13:46.223
Next caller please operator.

04:13:47.149 --> 04:13:48.170
<v Operator>That is
from Christine White,</v>

04:13:48.170 --> 04:13:49.393
your line is open.

04:13:50.650 --> 04:13:52.200
<v Christine>My name
is Christine white,</v>

04:13:52.200 --> 04:13:54.460
I live in Agua Dulce
say where I train horses

04:13:54.460 --> 04:13:57.170
professionally at a
facility on my property.

04:13:57.170 --> 04:14:00.080
These shut offs must stop now.

04:14:00.080 --> 04:14:01.610
Our power has been shut off due

04:14:01.610 --> 04:14:04.450
to PSPS eight times in September.

04:14:04.450 --> 04:14:07.220
The average length of the
shut offs has been 26 hours

04:14:07.220 --> 04:14:09.400
with two being 38 hours.

04:14:09.400 --> 04:14:11.070
It appears all of the power poles

04:14:11.070 --> 04:14:13.610
and wires have been
replaced here in my Canyon.

04:14:13.610 --> 04:14:15.320
So it doesn't seem like it's necessary

04:14:15.320 --> 04:14:16.543
to even turn them off.

04:14:17.420 --> 04:14:19.580
We're on a well so
there's a total loss of water

04:14:19.580 --> 04:14:20.790
when power is off.

04:14:20.790 --> 04:14:22.390
This means we don't have the ability

04:14:22.390 --> 04:14:25.050
to fight even a house
fire or more to start.

04:14:25.050 --> 04:14:27.100
Also for many people there is not water

04:14:27.100 --> 04:14:28.970
available for livestock.

04:14:28.970 --> 04:14:32.280
It is not realistic to use a
generator for many reasons.

04:14:32.280 --> 04:14:35.270
Most women elderly or
disabled people are not capable

04:14:35.270 --> 04:14:37.080
of starting or maintaining a generator.

04:14:37.080 --> 04:14:39.960
This requires physical
strength and knowledge.

04:14:39.960 --> 04:14:43.330
Running a generator
requires constant supervision.

04:14:43.330 --> 04:14:45.570
The person may have
to stay home from work

04:14:45.570 --> 04:14:47.300
and lose sleep at night.

04:14:47.300 --> 04:14:50.950
The cost of running a generator
is about $30 a day in gas

04:14:50.950 --> 04:14:52.473
which is not reimbursed.

04:14:53.750 --> 04:14:56.190
We would need two
generators on our property

04:14:56.190 --> 04:14:58.420
one for our well and one for our house.

04:14:58.420 --> 04:15:00.470
Generators are very expensive purchase

04:15:00.470 --> 04:15:04.070
several $1,000 for one
which can run most appliances,

04:15:04.070 --> 04:15:05.960
and it costs money
to hire an electrician

04:15:05.960 --> 04:15:08.400
to hook up a generator
properly to a house,

04:15:08.400 --> 04:15:11.340
there was a terrible electrical
risk turning on a generator

04:15:11.340 --> 04:15:15.560
on and off properly with regard
to the power coming back on.

04:15:15.560 --> 04:15:18.100
It is criminal to turn off power,

04:15:18.100 --> 04:15:20.530
and to expect people to use a generator

04:15:20.530 --> 04:15:22.690
for powering their home or business.

04:15:22.690 --> 04:15:25.580
Also, it is a major
hazard for 1000s of people

04:15:25.580 --> 04:15:28.440
to be driving around with
several gas cans full of gas

04:15:28.440 --> 04:15:32.700
in their cars, and filling
hot generators with gas.

04:15:32.700 --> 04:15:33.900
Thank you for listening.

04:15:35.630 --> 04:15:37.250
<v ->Thank you for your call.</v>

04:15:37.250 --> 04:15:39.600
Operator, the next caller, please.

04:15:39.600 --> 04:15:42.100
<v Operator>That is Josh
Gray, your line is open.</v>

04:15:43.670 --> 04:15:46.410
<v Josh>Thank you, I'm
calling as a private citizen.</v>

04:15:46.410 --> 04:15:48.390
And I had a few written remarks.

04:15:48.390 --> 04:15:53.050
But I just figured I'd
rather share a few basics

04:15:54.320 --> 04:15:56.060
where I'm currently living on the floor

04:15:56.060 --> 04:15:57.603
in the valley of Simi Valley.

04:15:58.650 --> 04:16:01.140
So I can't keep groceries in my fridge

04:16:01.140 --> 04:16:03.840
because I've lost
hundreds of dollars already.

04:16:03.840 --> 04:16:06.820
And with constant threats of
losing power and then being

04:16:07.870 --> 04:16:12.870
without power for days, at
times, it's not worth buying.

04:16:12.890 --> 04:16:16.440
And then the system to
refund is oftentimes broken,

04:16:16.440 --> 04:16:18.274
or it's overwhelmed,

04:16:18.274 --> 04:16:21.870
and becomes impossible
just try and track all this.

04:16:21.870 --> 04:16:24.010
So I can't even keep groceries.

04:16:24.010 --> 04:16:27.930
I also have to choose between
exposing myself to COVID

04:16:27.930 --> 04:16:31.440
in order to work at a
location outside of my home,

04:16:31.440 --> 04:16:35.450
when I've been directed to
work remotely from my home.

04:16:35.450 --> 04:16:39.240
Or I can choose to lose
my job, my health insurance

04:16:39.240 --> 04:16:42.513
and my rental during a global pandemic.

04:16:45.010 --> 04:16:46.443
It's a catch 22.

04:16:47.340 --> 04:16:50.510
I know my households
mental health has plummeted

04:16:50.510 --> 04:16:52.990
in these past few
months not having power,

04:16:52.990 --> 04:16:55.700
or being under threat of losing power,

04:16:55.700 --> 04:16:59.163
at least a third of the
time in the last two months.

04:17:00.140 --> 04:17:02.430
I'm actually moving out
of Eastern Simi Valley

04:17:02.430 --> 04:17:05.070
because the situation
is simply untenable.

04:17:05.070 --> 04:17:06.700
We can't stay where we are,

04:17:06.700 --> 04:17:09.630
we're going to lose our
jobs under this pressure.

04:17:09.630 --> 04:17:13.480
And I will also say I'm
lucky I have a savings

04:17:13.480 --> 04:17:17.440
I can destroy in order to
fix the failures of Edison,

04:17:17.440 --> 04:17:21.220
my neighbors, and also a
lot of the other communities

04:17:21.220 --> 04:17:24.580
aren't so lucky two active crises

04:17:24.580 --> 04:17:26.870
is too much for people to handle.

04:17:26.870 --> 04:17:30.990
We can't handle COVID
and consistent loss of power

04:17:30.990 --> 04:17:33.680
and the threat of losing power.

04:17:33.680 --> 04:17:35.520
The investment in infrastructure

04:17:35.520 --> 04:17:37.610
has been discussed for years.

04:17:37.610 --> 04:17:40.540
This is a failure in long term planning.

04:17:40.540 --> 04:17:44.710
And I'm simply too
exhausted to talk more.

04:17:44.710 --> 04:17:46.583
I've been on this call for hours.

04:17:47.530 --> 04:17:51.030
It's a shame that this is
one of the few limited times

04:17:51.030 --> 04:17:53.680
for the public to voice his frustration.

04:17:53.680 --> 04:17:54.743
This is absurd.

04:17:56.724 --> 04:17:57.557
Thank you.

04:17:58.625 --> 04:17:59.458
<v ->Thank you for calling in.</v>

04:17:59.458 --> 04:18:00.583
I'm sorry for the wait.

04:18:01.440 --> 04:18:03.790
Operator the next caller, please.

04:18:03.790 --> 04:18:05.020
<v Operator>That's Marisa Rimsky.</v>

04:18:05.020 --> 04:18:08.820
Your line is open.
<v ->Thank you very much.</v>

04:18:08.820 --> 04:18:10.970
Thank you, Commissioners.

04:18:10.970 --> 04:18:12.503
I assume you guys can hear me?

04:18:13.830 --> 04:18:16.490
<v ->Yes, we can go ahead.</v>
<v ->Okay.</v>

04:18:16.490 --> 04:18:18.290
I'm gonna just kind
of reiterate a little

04:18:18.290 --> 04:18:19.920
of what everyone else has said,

04:18:19.920 --> 04:18:21.660
retired, we're frustrated.

04:18:21.660 --> 04:18:22.950
Enough is enough.

04:18:22.950 --> 04:18:24.670
And I agree with the prior callers.

04:18:24.670 --> 04:18:26.830
This is absolutely criminal.

04:18:26.830 --> 04:18:30.460
And now to hear that Edison
intends on raising their rates.

04:18:30.460 --> 04:18:32.310
That's like a royal slap in the face

04:18:32.310 --> 04:18:34.100
to all of its customers.

04:18:34.100 --> 04:18:37.630
I believe that calling
it PSPS simply seems

04:18:37.630 --> 04:18:40.980
like a legal loophole
that Edison is using

04:18:40.980 --> 04:18:43.910
a get out of reimbursement
free card for Edison.

04:18:43.910 --> 04:18:47.510
Trust and believe, if
resonance of Simi Valley

04:18:47.510 --> 04:18:50.400
and other cities had any
other choice for a provider,

04:18:50.400 --> 04:18:52.310
they would certainly leave Edison,

04:18:52.310 --> 04:18:54.380
there needs to be accountability.

04:18:54.380 --> 04:18:56.330
There seems to be no consequences

04:18:56.330 --> 04:18:59.480
other than to its
customers, their rates go up

04:18:59.480 --> 04:19:03.390
our suffering and personal
and financial harm continues.

04:19:03.390 --> 04:19:05.650
That being said, I implore the PUC

04:19:06.490 --> 04:19:09.460
to hold Edison
accountable to investigate

04:19:09.460 --> 04:19:11.710
and impose monetary penalties.

04:19:11.710 --> 04:19:14.960
I believe that this is the
only way that actual positive

04:19:14.960 --> 04:19:17.720
action and change will
take place by Edison.

04:19:17.720 --> 04:19:18.553
Thank you.

04:19:20.227 --> 04:19:21.360
<v ->Thank you for the call.</v>

04:19:21.360 --> 04:19:23.780
Operator, next caller please.

04:19:23.780 --> 04:19:25.980
<v Operator>Charles
Him, your line is open.</v>

04:19:26.890 --> 04:19:28.290
<v Charles>Hi, thank you.</v>

04:19:28.290 --> 04:19:32.800
So PSP policy, as
applied currently seems

04:19:32.800 --> 04:19:34.030
to be a fairly new thing.

04:19:34.030 --> 04:19:35.587
And that's why we're all here.

04:19:35.587 --> 04:19:37.730
But many people have reiterated the fact

04:19:37.730 --> 04:19:39.877
that we've had major
wind events in the past

04:19:39.877 --> 04:19:43.260
and no PSP policy
that resulted in the past.

04:19:43.260 --> 04:19:45.850
So what really changed?

04:19:45.850 --> 04:19:48.583
That's what I'm not
hearing much on this call.

04:19:49.690 --> 04:19:54.410
Is this policy change, not the
outcome of the PG&amp;E lawsuit

04:19:54.410 --> 04:19:58.920
that resulted in the $13.5
billion settlement of claims.

04:19:58.920 --> 04:20:00.598
I'm not hearing much about this.

04:20:00.598 --> 04:20:03.730
And therefore, the better
and more direct response

04:20:03.730 --> 04:20:07.330
to that concern doesn't
seem to be addressed either.

04:20:07.330 --> 04:20:11.610
I think SCE is correctly
concerned about their

04:20:11.610 --> 04:20:15.250
own negligence, exposure
to negligence liability,

04:20:15.250 --> 04:20:18.010
like with PG&amp;E, in Northern California

04:20:18.010 --> 04:20:21.020
but aren't addressing the
issue of back negligence

04:20:21.020 --> 04:20:23.980
in an open and transparent way.

04:20:23.980 --> 04:20:26.140
The open and transparent
way to address this

04:20:26.140 --> 04:20:28.220
would be to discuss
this with the legislature

04:20:28.220 --> 04:20:33.220
and maybe other entities such
as public utilities Commission

04:20:33.350 --> 04:20:35.200
and directly with the ratepayers.

04:20:35.200 --> 04:20:38.660
And we already have a
rate increase in process

04:20:38.660 --> 04:20:40.633
based on the news that I've seen.

04:20:41.530 --> 04:20:46.530
So we are going to be seeing
if SCE is adequately insured

04:20:46.560 --> 04:20:49.870
against claims like those
that occurred with PG&amp;E

04:20:49.870 --> 04:20:53.300
from the fires in Northern California.

04:20:53.300 --> 04:20:54.830
But there's more I think.

04:20:54.830 --> 04:20:58.210
We should be talking about
defensive mitigation policy

04:20:58.210 --> 04:21:00.800
or improvement of its enforcement.

04:21:00.800 --> 04:21:03.280
I'm not really sure what the policy is.

04:21:03.280 --> 04:21:05.160
I don't see the enforcement measures

04:21:05.160 --> 04:21:07.720
for defensive fire mitigation.

04:21:07.720 --> 04:21:11.363
Instead, we have PSPS,
and we don't like that.

04:21:12.570 --> 04:21:16.590
In Moorpark where I live,
there's a lot of Edison property

04:21:16.590 --> 04:21:18.940
mixed in with overgrowth
all around the property.

04:21:18.940 --> 04:21:20.473
I see it I live here.

04:21:21.500 --> 04:21:23.880
I've seen some mitigation efforts,

04:21:23.880 --> 04:21:26.898
but still see so many areas
where trees and brush grew

04:21:26.898 --> 04:21:30.470
over the power lines in SCE property.

04:21:30.470 --> 04:21:34.760
Those are the exact areas
where I see SCE red alert,

04:21:34.760 --> 04:21:37.640
red alert monitoring
whenever the wind kicks up.

04:21:37.640 --> 04:21:41.640
So it's frustrating that
we're not seeing a real open

04:21:41.640 --> 04:21:45.390
and transparent discussion
of mitigation policy

04:21:45.390 --> 04:21:47.490
and a discussion with legislature

04:21:47.490 --> 04:21:50.570
about how to improve
our policy in that regard.

04:21:50.570 --> 04:21:51.403
Thank you.

04:21:52.640 --> 04:21:54.130
<v ->Thank you.</v>

04:21:54.130 --> 04:21:56.260
Operator our next caller please.

04:21:56.260 --> 04:21:58.100
<v Operator>Next speaker
is Gigi MacDougall.</v>

04:21:58.100 --> 04:22:02.223
Your line is open.
<v ->Hi, can you hear me?</v>

04:22:04.860 --> 04:22:06.110
Hello.

04:22:06.110 --> 04:22:09.353
<v ->We can hear you go ahead.</v>
<v ->Thank you.</v>

04:22:10.510 --> 04:22:13.390
Amazing love the
different points of today.

04:22:13.390 --> 04:22:16.520
I would like to thank
Catherine Barger (indistinct)

04:22:16.520 --> 04:22:20.070
and Mike Garcia offered
to have actually educated

04:22:20.070 --> 04:22:22.833
and helped me through these lockouts.

04:22:23.980 --> 04:22:27.460
I've been shut down
since October 10 times.

04:22:27.460 --> 04:22:32.250
The least being six hours,
the most being 38 hours.

04:22:32.250 --> 04:22:34.510
I have a medical baseline.

04:22:34.510 --> 04:22:36.070
I'm a diabetic.

04:22:36.070 --> 04:22:38.833
I've been told by SCE
anyone calling them

04:22:38.833 --> 04:22:43.143
that I should walk to a market
and buy myself some ice.

04:22:45.370 --> 04:22:49.890
No, generator, no help with anything.

04:22:49.890 --> 04:22:52.070
I live in one of the older communities

04:22:52.070 --> 04:22:54.900
of Canyon Country, California.

04:22:54.900 --> 04:22:58.750
Our platform is over 900 condominiums

04:22:58.750 --> 04:23:02.670
which have been there since
they were built in the 1940s.

04:23:02.670 --> 04:23:04.290
They've never had a fire.

04:23:04.290 --> 04:23:08.530
We're not near a fire danger area.

04:23:08.530 --> 04:23:13.140
And no one can really
explain what the situation is

04:23:13.140 --> 04:23:16.430
of why we're being continually shut off.

04:23:16.430 --> 04:23:19.960
My neighbor to block
all the winds for me

04:23:19.960 --> 04:23:23.210
continue to have
power except for this last

04:23:23.210 --> 04:23:25.400
shut off where there was high wind.

04:23:25.400 --> 04:23:28.470
That's about the only
time the winds got over

04:23:28.470 --> 04:23:30.663
about 12 miles an hour here.

04:23:32.320 --> 04:23:35.170
You talk about best practices,

04:23:35.170 --> 04:23:37.110
I guess, from what am I missing,

04:23:37.110 --> 04:23:41.220
they've been doing
this since 2019, 2018.

04:23:41.220 --> 04:23:44.010
They should be in best practices.

04:23:44.010 --> 04:23:48.050
I have not seen good
practices out of them.

04:23:48.050 --> 04:23:50.823
They have funds that
they've been given genuinely.

04:23:51.778 --> 04:23:55.760
And they are not helping
anyone they mail claim form,

04:23:55.760 --> 04:23:57.570
they email claim form.

04:23:57.570 --> 04:24:00.103
I received the letter within three days

04:24:00.103 --> 04:24:03.530
that they were going to
be investigating my claim

04:24:03.530 --> 04:24:07.950
of food and diabetic influence.

04:24:07.950 --> 04:24:11.600
At the end of a letter, they
said they were denying my claim

04:24:11.600 --> 04:24:15.113
that was the fastest
investigate I've ever seen.

04:24:16.230 --> 04:24:21.230
Again, the critical care
people not even being helped.

04:24:21.720 --> 04:24:25.400
They need to get someone in
there to do a program evaluation

04:24:25.400 --> 04:24:29.740
and not allow SCE to
shut off the power until

04:24:29.740 --> 04:24:33.900
they get no pay, especially
during the times of COVID.

04:24:33.900 --> 04:24:36.280
So not a new company.

04:24:36.280 --> 04:24:39.787
This is ridiculous that
this is being taken care

04:24:39.787 --> 04:24:42.249
of the (faintly speaking).

04:24:42.249 --> 04:24:44.400
(background noise drowns out speaker)

04:24:44.400 --> 04:24:46.598
(indistinct) some new companies.

04:24:46.598 --> 04:24:47.515
<v ->Thank you.</v>

04:24:47.515 --> 04:24:48.700
Your time is up.

04:24:48.700 --> 04:24:50.370
Thank you.
<v ->Thank you.</v>

04:24:52.160 --> 04:24:54.350
<v ->Operator next caller please.</v>

04:24:54.350 --> 04:24:55.460
<v ->Next speaker is Rebecca.</v>

04:24:55.460 --> 04:24:58.287
Your line is open.
<v ->Thank you.</v>

04:24:58.287 --> 04:25:00.087
Can you guys hear me?

04:25:00.087 --> 04:25:03.050
<v ->Yes we can.</v>
<v ->Okay, thank you.</v>

04:25:03.050 --> 04:25:03.883
Good evening.

04:25:03.883 --> 04:25:06.610
My name is Rebecca and
I'm a resident of Simi Valley,

04:25:06.610 --> 04:25:09.230
SoCal Edison, public
safety, power shutoff

04:25:09.230 --> 04:25:13.140
are indeed tactless and
deficient in meeting the standard,

04:25:13.140 --> 04:25:14.760
its customers deserve.

04:25:14.760 --> 04:25:17.210
All I heard from SCE President Payne

04:25:17.210 --> 04:25:18.820
were a bunch of excuses.

04:25:18.820 --> 04:25:22.130
But then again, what can we
expect from an unscrupulous

04:25:22.130 --> 04:25:24.960
business that has absolute
monopoly in the delivery

04:25:24.960 --> 04:25:28.180
of electricity for so
many of our communities.

04:25:28.180 --> 04:25:29.670
As a resident of Simi Valley,

04:25:29.670 --> 04:25:32.020
the Santa Ana winds
are a common occurrence.

04:25:32.020 --> 04:25:34.610
And as we continue to
devastate our environment

04:25:34.610 --> 04:25:36.670
through various personal decisions,

04:25:36.670 --> 04:25:39.780
but more exclusively as
a matter of public policy,

04:25:39.780 --> 04:25:42.720
the threats of wildfires
will not diminish.

04:25:42.720 --> 04:25:44.980
The continuous use of PSPS

04:25:44.980 --> 04:25:47.620
seem to be the go to
fix for SoCal Edison.

04:25:47.620 --> 04:25:50.500
Nothing presented during this
meeting gave me the impression

04:25:50.500 --> 04:25:53.380
that they truly use the
PSPS as a last resort.

04:25:53.380 --> 04:25:56.750
SCE has been and
continues to be negligent

04:25:56.750 --> 04:25:58.810
and they need to be held accountable.

04:25:58.810 --> 04:26:03.140
I echo Senator Stern's
requests that financial penalties

04:26:03.140 --> 04:26:05.720
and financial liability to
customers be explored

04:26:05.720 --> 04:26:08.520
and that CPUC come
up with a plan of action

04:26:08.520 --> 04:26:09.800
to make this happen.

04:26:09.800 --> 04:26:12.040
Also, thank you
Councilwoman Ruffolo Webinar

04:26:12.040 --> 04:26:15.080
for requesting a comparison
of frequently affected areas

04:26:15.080 --> 04:26:17.410
and equipment upgrades in those areas.

04:26:17.410 --> 04:26:20.680
In addition, I need an
answer to the following things.

04:26:20.680 --> 04:26:24.280
One, are medicine and food
spoilage due to PSPS events

04:26:24.280 --> 04:26:25.760
eligible for reimbursement?

04:26:25.760 --> 04:26:28.160
I want to know how many
claims you have received

04:26:28.160 --> 04:26:30.930
and the total dollar
amount for all the claims.

04:26:30.930 --> 04:26:33.440
Number two, are claim
for wage losses due

04:26:33.440 --> 04:26:36.360
to PSPS events eligible
for reimbursement?

04:26:36.360 --> 04:26:38.510
I want to know how many
claims you have received

04:26:38.510 --> 04:26:41.010
and the total dollar
amount for all the claims.

04:26:41.010 --> 04:26:44.500
In Ventura County we
have had over 24,000 people

04:26:44.500 --> 04:26:46.610
at one time that were out of power.

04:26:46.610 --> 04:26:49.360
Some of my neighbors
reported the following on Twitter.

04:26:50.503 --> 04:26:55.000
@MOA4303 was left
without power for 32 hours

04:26:55.000 --> 04:26:56.045
and lost wages.

04:26:56.045 --> 04:26:59.010
Userdoor_s had no
power for almost two days

04:26:59.010 --> 04:27:01.280
and had to throw out
all their spoiled food.

04:27:01.280 --> 04:27:05.370
Nara_Marks lost power for over 30 hours.

04:27:05.370 --> 04:27:08.560
To use PSP as consistently
as SCE has done

04:27:08.560 --> 04:27:09.630
is a complete failure.

04:27:09.630 --> 04:27:12.990
We need short term fixes
and we need long term fixes.

04:27:12.990 --> 04:27:15.540
We also need SCE to be
held financially accountable

04:27:15.540 --> 04:27:16.740
for all of our losses.

04:27:16.740 --> 04:27:17.940
Thank you for your time.

04:27:19.460 --> 04:27:20.440
<v ->Thank you, Rebecca.</v>

04:27:20.440 --> 04:27:23.120
Okay, operator next caller please.

04:27:23.120 --> 04:27:26.033
That is from Joseph
Mitchell line is open.

04:27:29.030 --> 04:27:32.250
<v Joseph>Good evening, President
Batjer and Commissioners.</v>

04:27:32.250 --> 04:27:34.770
I'm Joseph Mitchell with the
Musci Grade Road Alliance,

04:27:34.770 --> 04:27:37.530
a community group
in Southern California.

04:27:37.530 --> 04:27:39.427
We've been involved in
the power shutoff issue

04:27:39.427 --> 04:27:42.570
at the CPUC for more than a decade,

04:27:42.570 --> 04:27:44.370
and have been monitoring and commenting

04:27:44.370 --> 04:27:47.640
on utility de-energization reports.

04:27:47.640 --> 04:27:49.560
We've become increasingly concerned

04:27:49.560 --> 04:27:53.073
with SCE PSPS activities in 2020.

04:27:53.973 --> 04:27:56.330
We were encouraged that
the Commission has taken note

04:27:56.330 --> 04:27:58.780
of Southern California Edison's behavior

04:27:58.780 --> 04:28:01.310
during the 2020 fire season.

04:28:01.310 --> 04:28:03.450
The problems though run far deeper

04:28:03.450 --> 04:28:05.693
than President Batjer's letter suggests.

04:28:06.560 --> 04:28:09.280
Southern California Edison
has chosen a remarkably

04:28:09.280 --> 04:28:12.230
low threshold for shutting off power.

04:28:12.230 --> 04:28:15.130
Damage reports from
Edison show that most damage

04:28:15.130 --> 04:28:17.920
is not due to vegetation
but rather direct equipment

04:28:17.920 --> 04:28:20.130
damage from weather events.

04:28:20.130 --> 04:28:24.610
This raises the question of
whether SCE is using PSPS

04:28:24.610 --> 04:28:27.450
to cover for equipment
not able to withstand

04:28:27.450 --> 04:28:31.100
conditions mandated by GEO 95.

04:28:31.100 --> 04:28:33.140
It raises the question of whether SCE

04:28:33.140 --> 04:28:35.150
is using de-energization merely

04:28:35.150 --> 04:28:38.233
to eliminate any
potential wildfire liability.

04:28:39.190 --> 04:28:41.620
The Commission should
issue clear guidance

04:28:41.620 --> 04:28:44.340
that the presence of fire
weather conditions in itself

04:28:44.340 --> 04:28:46.760
does not justify power shut off.

04:28:46.760 --> 04:28:50.097
And it should reiterate its
requirements stated in ESRB8

04:28:50.097 --> 04:28:53.260
that shutoff is only
justified in the event

04:28:53.260 --> 04:28:54.960
that there is a clear and present danger

04:28:54.960 --> 04:28:57.060
of damage to equipment.

04:28:57.060 --> 04:28:59.010
The Commission should also require SCE

04:28:59.010 --> 04:29:01.680
to provide more detailed
post event damage reports

04:29:01.680 --> 04:29:04.990
including photos and weather
data so that the Commission

04:29:04.990 --> 04:29:08.820
and stakeholders can see
whether shut off was justified.

04:29:08.820 --> 04:29:11.650
SCE's weather prediction capabilities

04:29:11.650 --> 04:29:13.083
should also be reviewed.

04:29:14.140 --> 04:29:17.280
The Commission has stated that
PSPS events would be reviewed

04:29:17.280 --> 04:29:20.160
for reasonableness, and
that it would develop standards

04:29:20.160 --> 04:29:22.450
for reasonableness review.

04:29:22.450 --> 04:29:25.890
However, it has have yet
done neither of these things

04:29:25.890 --> 04:29:28.530
it should do so as soon as possible.

04:29:28.530 --> 04:29:31.330
We would also ask the
Commission to formally investigate

04:29:31.330 --> 04:29:34.730
SCE's power shutoff practices in 2020

04:29:34.730 --> 04:29:38.920
for potential violations
of the public utilities code

04:29:38.920 --> 04:29:42.030
Commissioned decisions GEO95.

04:29:42.030 --> 04:29:42.863
Thank you.

04:29:44.570 --> 04:29:45.403
<v ->Thank you.</v>

04:29:45.403 --> 04:29:46.983
Operator, next caller please.

04:29:48.000 --> 04:29:49.760
<v Operator>Next
speaker is Jeff Greer.</v>

04:29:49.760 --> 04:29:52.730
Your line is open.
<v ->Hi, sorry,</v>

04:29:52.730 --> 04:29:54.100
I missed it before.

04:29:54.100 --> 04:29:56.940
Anyway, I'm a resident
of Big Rock Masons

04:29:56.940 --> 04:29:57.773
and I'm on the

04:29:57.773 --> 04:30:00.760
Board Of The Property
Owners Association, up here.

04:30:00.760 --> 04:30:03.920
First off, I'd actually
like to thank SCE

04:30:03.920 --> 04:30:05.327
for a lot of the work they've done here

04:30:05.327 --> 04:30:08.310
and getting trees out of our power lines

04:30:08.310 --> 04:30:10.250
and kind of making our community

04:30:10.250 --> 04:30:12.110
a little bit more resilient.

04:30:12.110 --> 04:30:15.650
One issue though that remains is PSPS

04:30:15.650 --> 04:30:18.990
and how it affects communities
dependent on electricity

04:30:18.990 --> 04:30:20.670
for water supply.

04:30:20.670 --> 04:30:25.670
In 1993 Topanga fire raised
over 25% the 250 homes

04:30:26.690 --> 04:30:28.050
in our community.

04:30:28.050 --> 04:30:30.610
The power shutdown left us with no water

04:30:30.610 --> 04:30:32.850
to contain structure fires.

04:30:32.850 --> 04:30:36.103
Over the past two years, we
have worked with both SCE

04:30:37.660 --> 04:30:41.010
and LA Water District
29 on this problem,

04:30:41.010 --> 04:30:43.970
bottom line for communities like ours,

04:30:43.970 --> 04:30:48.970
diesel backup generation is
the solution for communities.

04:30:49.200 --> 04:30:52.330
The ultimate tech
solution like these grids

04:30:52.330 --> 04:30:54.760
and these batteries, which quite frankly

04:30:54.760 --> 04:30:57.310
aren't robust enough to power the pumps

04:30:57.310 --> 04:30:59.861
that drive the water for us here

04:30:59.861 --> 04:31:02.620
are about five to 10 years off.

04:31:02.620 --> 04:31:05.340
In the meantime, diesel
generators have a 10 year

04:31:05.340 --> 04:31:06.720
of usable life.

04:31:06.720 --> 04:31:11.670
I think it makes sense for
us to examine that, okay.

04:31:11.670 --> 04:31:15.470
We are requesting SCE
who has control over the grid

04:31:15.470 --> 04:31:18.810
to provide year round
reliable backup for communities

04:31:18.810 --> 04:31:22.150
where electricity and
water supply intersect.

04:31:22.150 --> 04:31:23.253
Thank you very much.

04:31:25.160 --> 04:31:26.400
<v ->Thank you for the call.</v>

04:31:26.400 --> 04:31:28.870
Operator the next caller please.

04:31:28.870 --> 04:31:30.540
<v Operator>Next speaker
is Reese Holland.</v>

04:31:30.540 --> 04:31:34.909
Your line is open.
<v ->Thank you.</v>

04:31:34.909 --> 04:31:37.270
Thank you to the Commissioners
and everyone in attendance.

04:31:37.270 --> 04:31:38.197
My name is Reese Holland

04:31:38.197 --> 04:31:40.770
and I am from Simi
Valley neighborhood district

04:31:40.770 --> 04:31:42.080
to the neighborhood represented

04:31:42.080 --> 04:31:44.943
by counsel women (indistinct)
those who called earlier.

04:31:45.790 --> 04:31:48.970
Last year a variance a 36 hour outage.

04:31:48.970 --> 04:31:51.790
I had to buy dry ice, I had
to cook with an open flame

04:31:51.790 --> 04:31:53.370
in my backyard.

04:31:53.370 --> 04:31:56.140
Instead of accountability,
SCE really just came here

04:31:56.140 --> 04:31:58.820
to deliver a pile of excuses and plans

04:31:58.820 --> 04:32:02.000
right here when we decided
to put their feet to the fire.

04:32:02.000 --> 04:32:04.580
Meanwhile, they have no energy surety.

04:32:04.580 --> 04:32:07.050
We have no energy surety,
we don't have any plans

04:32:07.050 --> 04:32:08.813
for by the end of 2021.

04:32:08.813 --> 04:32:11.460
We're tragically used to
being disappointed like this.

04:32:11.460 --> 04:32:15.734
SCE has been just disappointing
us like this for so long.

04:32:15.734 --> 04:32:18.000
The transmission ownership monopolies

04:32:18.000 --> 04:32:19.350
that they have keep us from being able

04:32:19.350 --> 04:32:22.130
to make market decisions
to get a different provider.

04:32:22.130 --> 04:32:25.390
SCE's criminally negligent
and California must hold them

04:32:25.390 --> 04:32:29.220
accountable for past,
present and future negligence.

04:32:29.220 --> 04:32:32.000
My first priority is the state
just using eminent domain

04:32:32.000 --> 04:32:35.700
to take it over and this
applies all the utilities.

04:32:35.700 --> 04:32:37.570
I'm ready for SCE to disappear.

04:32:37.570 --> 04:32:40.290
I'm ready for California
to take over the power

04:32:40.290 --> 04:32:43.117
but until we're ready
for that different posting

04:32:43.117 --> 04:32:46.680
billion dollar years
of profit except one

04:32:46.680 --> 04:32:48.623
in the past decade here.

04:32:49.670 --> 04:32:51.650
We've been suffering,
we've been starving,

04:32:51.650 --> 04:32:52.730
we've been losing money.

04:32:52.730 --> 04:32:54.020
This is unacceptable.

04:32:54.020 --> 04:32:55.530
We don't need an energy middleman.

04:32:55.530 --> 04:32:57.320
We need energy surety.

04:32:57.320 --> 04:33:00.800
Clearly more needs to
be spent out of this pocket

04:33:00.800 --> 04:33:04.790
of profits that come in
every year to fix these issues.

04:33:04.790 --> 04:33:07.610
We need to push all the
infrastructure in underground

04:33:07.610 --> 04:33:10.770
or upgrade it in whatever
way so when the wind blows,

04:33:10.770 --> 04:33:12.450
it doesn't get destroyed.

04:33:12.450 --> 04:33:13.510
It doesn't get damaged.

04:33:13.510 --> 04:33:14.343
It's not at risk.

04:33:14.343 --> 04:33:15.176
This is a windy area.

04:33:15.176 --> 04:33:16.880
It's always been a windy area.

04:33:16.880 --> 04:33:18.680
It's also been an area that, you know,

04:33:18.680 --> 04:33:20.530
indigenous people did natural burns

04:33:20.530 --> 04:33:21.920
and stuff to keep it under control.

04:33:21.920 --> 04:33:24.360
So it's an area that's known for fire.

04:33:24.360 --> 04:33:26.963
These are not new issues
we've known about them.

04:33:28.220 --> 04:33:30.440
Localizing power to
communities by setting up

04:33:30.440 --> 04:33:33.080
localized renewable
energy must be a priority.

04:33:33.080 --> 04:33:35.160
We shouldn't be relying
on a 10 mile circuit

04:33:35.160 --> 04:33:37.040
when we have sun and wind everywhere

04:33:37.040 --> 04:33:38.593
across the state year round.

04:33:42.920 --> 04:33:43.753
Thank you.

04:33:44.790 --> 04:33:45.910
<v ->Thank you.</v>

04:33:45.910 --> 04:33:48.730
Okay, operator, next caller please.

04:33:48.730 --> 04:33:49.720
That's Michael Murphy.

04:33:49.720 --> 04:33:50.823
Your line is open.

04:33:53.720 --> 04:33:55.990
<v Micheal>President Batjer,
members of the Commission</v>

04:33:55.990 --> 04:33:58.190
thank you for holding today's meeting.

04:33:58.190 --> 04:34:00.320
My name is Michael
Murphy and I am a resident

04:34:00.320 --> 04:34:01.630
of Simi Valley.

04:34:01.630 --> 04:34:04.890
I live in an area that
has underground utilities.

04:34:04.890 --> 04:34:06.410
Earlier during today's proceedings,

04:34:06.410 --> 04:34:08.910
President Batjer referenced
the detailed letter I sent

04:34:08.910 --> 04:34:12.520
to the Commission outlining
my recent PSPS experience.

04:34:12.520 --> 04:34:15.320
The letter outlines a number of issues.

04:34:15.320 --> 04:34:17.920
But I would like to focus my remarks

04:34:17.920 --> 04:34:21.033
in Southern California Edison
poor customer communications.

04:34:21.870 --> 04:34:25.500
The communications I received
last week were confusing,

04:34:25.500 --> 04:34:29.790
contradictory, and at
times absolutely erroneous.

04:34:29.790 --> 04:34:33.330
I urge the Commission and
Edison to work in partnership

04:34:33.330 --> 04:34:36.460
to eliminate or minimize power shutoff

04:34:36.460 --> 04:34:39.270
and maximize customer communications

04:34:39.270 --> 04:34:43.450
that are geographically
targeted, timely, and accurate.

04:34:43.450 --> 04:34:45.880
Thank you for your
consideration of my earlier letter

04:34:45.880 --> 04:34:47.303
and my comments just now.

04:34:49.050 --> 04:34:51.040
<v ->Thank you
Mr. Murphy for your letter</v>

04:34:51.040 --> 04:34:53.350
and thank you for calling in today.

04:34:53.350 --> 04:34:55.920
Okay, operator, next caller please.

04:34:55.920 --> 04:34:57.260
<v Operator>That is Tina Roberts.</v>

04:34:57.260 --> 04:35:00.030
Your line is open.
<v ->Oh, hi.</v>

04:35:00.030 --> 04:35:01.580
This is Tina Roberts.

04:35:01.580 --> 04:35:03.400
And I just wanted to point out too,

04:35:03.400 --> 04:35:06.070
if there's anybody that thought
about what we're doing about

04:35:06.070 --> 04:35:08.860
our property values that
are completely tanking,

04:35:08.860 --> 04:35:10.930
while this is going on
when I built my home here,

04:35:10.930 --> 04:35:14.690
and I will see, there was no
power outages I've lived out.

04:35:14.690 --> 04:35:18.833
I've grown up in Canyon
Country, and in Odyssey 52 years,

04:35:20.170 --> 04:35:22.000
and there's never been any issues other

04:35:22.000 --> 04:35:23.780
than the past couple of years.

04:35:23.780 --> 04:35:25.800
And now all of a
sudden, my property value

04:35:25.800 --> 04:35:29.360
will be significantly affected
what I have to disclose

04:35:29.360 --> 04:35:34.360
that there are PSPS
problems going on all the time.

04:35:34.460 --> 04:35:36.441
So I hope somebody is thinking about

04:35:36.441 --> 04:35:39.580
whether they want to be involved

04:35:39.580 --> 04:35:41.683
in a class while to go about it.

04:35:42.520 --> 04:35:43.353
Thank you.

04:35:45.320 --> 04:35:47.050
<v ->Thank you, Miss Roberts.</v>

04:35:47.050 --> 04:35:50.363
Operator, are there any
other callers on the line?

04:35:50.363 --> 04:35:52.550
<v Operator>President Batjer,
there are no more speakers</v>

04:35:52.550 --> 04:35:55.370
on a public comment telephone line.

04:35:55.370 --> 04:35:57.310
<v ->Okay, thank you, operator.</v>

04:35:57.310 --> 04:36:00.930
With that a public comment
period, we'll come to a close.

04:36:00.930 --> 04:36:02.970
And I want to thank

04:36:04.120 --> 04:36:07.177
Kevin, Jill and your
executives from Edison

04:36:07.177 --> 04:36:12.177
for participating today,
coming, offering your

04:36:13.680 --> 04:36:17.130
explanations and insights.

04:36:17.130 --> 04:36:20.790
And I appreciate that you have stayed

04:36:20.790 --> 04:36:23.540
and listened to your customers.

04:36:23.540 --> 04:36:24.940
I appreciate that very much.

04:36:25.830 --> 04:36:28.200
And with that, I'm sure
there's going to be quite a bit

04:36:28.200 --> 04:36:31.290
of follow up from me and
my fellow Commissioners.

04:36:31.290 --> 04:36:34.250
But I do thank you very much
for your participation today.

04:36:34.250 --> 04:36:36.730
And I know it's been a long afternoon,

04:36:36.730 --> 04:36:39.590
so have a very nice evening.

04:36:39.590 --> 04:36:41.220
Thank you.
<v ->Thank you again,</v>

04:36:41.220 --> 04:36:44.300
President Batjer for
setting this meeting up.

04:36:44.300 --> 04:36:47.030
Much more to come from the other side.

04:36:47.030 --> 04:36:47.910
<v ->Yes, indeed.</v>

04:36:47.910 --> 04:36:49.930
And from the PUC as well, okay.

04:36:49.930 --> 04:36:50.867
Thank you all.

04:36:50.867 --> 04:36:51.700
Bye bye.

04:36:54.590 --> 04:36:55.423
<v Operator>Thank you.</v>

04:36:55.423 --> 04:36:56.900
That does conclude today's conference

04:36:56.900 --> 04:36:59.270
and we appreciate your participation.

04:36:59.270 --> 04:37:00.293
You may disconnect.