WEBVTT 00:00:00.000 --> 00:00:02.583 (upbeat music) 00:00:08.330 --> 00:00:09.163 Welcome to the 00:00:09.163 --> 00:00:12.330 California Public Utilities Commission, 00:00:12.330 --> 00:00:17.160 on this day, Tuesday, January, 26, 2020. 00:00:17.160 --> 00:00:19.733 This is the Public Safety Power Shutoff, 00:00:21.248 --> 00:00:24.810 PSPS hearing on the operation and performance 00:00:24.810 --> 00:00:26.543 of Southern California Edison. 00:00:29.010 --> 00:00:33.830 Bring the 2020 PSPS events in California. 00:00:33.830 --> 00:00:37.270 President Marybel Batjer conveyed in meeting shortly. 00:00:37.270 --> 00:00:40.170 If you speak during the public comment period, 00:00:40.170 --> 00:00:43.100 please press star zero, unmute your phone 00:00:43.100 --> 00:00:46.630 and record your name and organization clearly when prompted. 00:00:46.630 --> 00:00:49.760 You will be placed into a queue (indistinct) 00:00:49.760 --> 00:00:53.120 identified yourself when it comes time for you to speak. 00:00:53.120 --> 00:00:56.210 I will announce your name and then I will open your line. 00:00:56.210 --> 00:00:59.360 Please note that we are expecting a high volume of callers. 00:00:59.360 --> 00:01:02.260 If you do not, if we did not get to you right away 00:01:02.260 --> 00:01:05.060 to take your name, please (indistinct) stay on the line. 00:01:06.614 --> 00:01:09.197 (upbeat music) 00:01:19.590 --> 00:01:20.621 Yes, I'm present. 00:01:20.621 --> 00:01:23.867 Thank you. Commissioner Rechtschaffen. 00:01:28.440 --> 00:01:29.790 Commissioner Guzman Aceves. 00:01:32.090 --> 00:01:33.000 He will be late. 00:01:33.000 --> 00:01:34.613 We have been notified of that. 00:01:37.556 --> 00:01:39.760 Do you want me to call the other speakers 00:01:39.760 --> 00:01:41.900 that are on the panel right now, ma'am. 00:01:41.900 --> 00:01:42.733 Yes, I do, Robert. 00:01:42.733 --> 00:01:43.566 Thank you. 00:01:45.250 --> 00:01:47.000 Mr. Tommy. 00:01:50.970 --> 00:01:52.383 Mr. Correct Tommy. 00:01:53.370 --> 00:01:54.540 I'm sorry about that. 00:01:54.540 --> 00:01:58.623 President Dysport, the director Porter from Cal Fire. 00:01:58.623 --> 00:01:59.456 Thank you, sir. 00:01:59.456 --> 00:02:00.823 Mrs. Jill Anderson. 00:02:02.340 --> 00:02:04.920 I am here. Thank you, ma'am. 00:02:04.920 --> 00:02:09.053 Mr. Kevin Payne. Yes, I'm here. 00:02:09.053 --> 00:02:09.950 Thank you, sir. 00:02:09.950 --> 00:02:11.313 Mr. Phil Herrington. 00:02:13.780 --> 00:02:17.370 Yes, I'm here. Mr. Steve Powell. 00:02:17.370 --> 00:02:18.203 Present. 00:02:19.240 --> 00:02:20.290 Mr. Donald Dangler. 00:02:23.400 --> 00:02:25.960 I'm here. Thank you, sir. 00:02:25.960 --> 00:02:29.692 Mr. Era, Eric (indistinct)? I'm here. 00:02:29.692 --> 00:02:31.870 Thank you. Thank you, sir. 00:02:31.870 --> 00:02:34.951 Mr. Lee Powell. I'm here. 00:02:34.951 --> 00:02:37.113 Thank you. 00:02:37.113 --> 00:02:38.863 Thank you. 00:02:44.800 --> 00:02:48.570 I've heard I don't recall hearing on Director Ghilarducci, 00:02:48.570 --> 00:02:49.957 or anybody else from OES. 00:02:51.139 --> 00:02:52.123 Yes, ma'am. 00:02:57.408 --> 00:02:59.230 Are they present? 00:02:59.230 --> 00:03:01.013 Mr. Mark Ghilarducci. 00:03:08.430 --> 00:03:09.453 Mr. Tom Porter. 00:03:11.670 --> 00:03:14.263 Tom Porter is on. Thank you, sir. 00:03:20.794 --> 00:03:22.294 Did I miss anyone? 00:03:23.780 --> 00:03:27.010 Can you call (muffled speaking) 00:03:29.860 --> 00:03:32.050 and Mark (indistinct) from Southern California Edison 00:03:32.050 --> 00:03:36.437 is also here. Thank you, Mr. (indistinct). 00:03:43.257 --> 00:03:46.110 And Robert, Commissioner Rechtschaffen has joined us 00:03:47.210 --> 00:03:49.110 Commissioner Rechtschaffen. 00:03:58.050 --> 00:04:00.400 Mr. Rechtschaffen, are you able to hear me sir? 00:04:11.640 --> 00:04:14.130 President Batjer looks like I can see 00:04:14.130 --> 00:04:16.813 Commissioner Rechtschaffen speaking but I do not hear him. 00:04:16.813 --> 00:04:19.530 I will resolve this with the operator. 00:04:19.530 --> 00:04:20.480 Okay, thank you. 00:04:20.480 --> 00:04:24.380 And I've just text Director Ghilarducci 00:04:24.380 --> 00:04:26.210 to see if he's joining us. 00:04:26.210 --> 00:04:29.773 Tom Porter do you know whether Mark is intending to join? 00:04:31.020 --> 00:04:33.880 I don't know specifically, no. 00:04:33.880 --> 00:04:35.440 See what he says. 00:04:35.440 --> 00:04:40.440 And if he does get on, can I ask if I can go first on 00:04:40.500 --> 00:04:44.980 our openings because I'm gonna have to go silent 00:04:44.980 --> 00:04:47.560 for about a half an hour. Okay, sure, Tom. 00:04:47.560 --> 00:04:49.030 No problem. 00:04:49.030 --> 00:04:51.090 Marybel Batjer, can you hear me now? 00:04:51.090 --> 00:04:53.022 Yes. Okay. 00:04:53.022 --> 00:04:54.700 Sorry about that. 00:04:54.700 --> 00:04:56.063 And Mark is on. 00:04:57.220 --> 00:04:58.130 Oh, I yes. 00:04:58.130 --> 00:05:00.900 I see that he is on, okay, great. 00:05:00.900 --> 00:05:04.000 And it's a DC mag. 00:05:04.000 --> 00:05:07.473 So Robert, Director Ghilarducci is on. 00:05:09.920 --> 00:05:11.230 Thank you President Batjer. 00:05:11.230 --> 00:05:15.100 Hello, Mr. Ghilarducci may have mispronounced your name 00:05:15.100 --> 00:05:15.933 and I apologize. 00:05:20.150 --> 00:05:21.990 Has he called in then? Has he called in 00:05:21.990 --> 00:05:23.860 do you think? Yes. 00:05:23.860 --> 00:05:25.150 Yes, President Batjer. 00:05:25.150 --> 00:05:28.283 He has called in I see his name in the phone call. 00:05:37.769 --> 00:05:41.211 I think we're pretty close to starting, Mark. 00:05:41.211 --> 00:05:43.794 (upbeat music) 00:06:00.641 --> 00:06:03.224 (upbeat music) 00:08:22.087 --> 00:08:23.940 President Batjer, it's Robert Stanford again, 00:08:23.940 --> 00:08:26.010 just want to inform you and the panelists 00:08:26.010 --> 00:08:27.993 that we are now live. 00:08:33.150 --> 00:08:33.983 [President Batjer] Thank you, Robert. 00:08:33.983 --> 00:08:35.760 I think that Director Ghilarducci 00:08:35.760 --> 00:08:39.660 is still having difficulty, he having difficulty trying 00:08:39.660 --> 00:08:42.730 to dial in and get into the audios. 00:08:42.730 --> 00:08:46.360 So if someone could please contact him offline, 00:08:46.360 --> 00:08:47.460 that would be helpful. 00:08:48.310 --> 00:08:50.242 I will do that President Batjer. 00:08:50.242 --> 00:08:51.700 [President Batjer] Thank you. 00:08:51.700 --> 00:08:54.253 Okay, operator, are you prepared? 00:09:03.272 --> 00:09:05.855 (upbeat music) 00:09:25.937 --> 00:09:27.550 Welcome and thank you for standing by. 00:09:27.550 --> 00:09:30.340 At this time all participants are in listen only mode 00:09:30.340 --> 00:09:31.920 until the question and answer session 00:09:31.920 --> 00:09:33.410 of today's conference. 00:09:33.410 --> 00:09:35.380 At that time you may press star one on your phone 00:09:35.380 --> 00:09:37.000 to ask a question. 00:09:37.000 --> 00:09:39.220 I will now turn today's call over 00:09:40.061 --> 00:09:42.129 to Marybel Batjer. 00:09:42.129 --> 00:09:44.723 Thank you, you may begin. 00:09:44.723 --> 00:09:46.930 Thank you all operator. 00:09:46.930 --> 00:09:49.120 And thank you all this is going to probably 00:09:49.120 --> 00:09:50.890 be a long afternoon. 00:09:50.890 --> 00:09:54.620 So I appreciate very much your participation. 00:09:54.620 --> 00:09:56.920 So good afternoon, I would like to thank 00:09:56.920 --> 00:10:01.910 Chief Porter and Director Ghilarducci as well as 00:10:01.910 --> 00:10:04.030 my fellow Commissioners for joining us today 00:10:04.030 --> 00:10:06.630 for this very important public meeting. 00:10:06.630 --> 00:10:09.020 I called this meeting and required the presence 00:10:09.020 --> 00:10:11.790 of Southern California Edison's leadership 00:10:11.790 --> 00:10:16.090 because of my deep concern over Edison's overall execution 00:10:16.090 --> 00:10:19.943 of its public safety power shutoff events this past year. 00:10:20.780 --> 00:10:24.670 Reliable electricity service is essential to the safety 00:10:24.670 --> 00:10:27.730 and well being of all Californian. 00:10:27.730 --> 00:10:31.403 It is important, it is important service in normal times. 00:10:32.380 --> 00:10:34.743 And it is even more critical now 00:10:34.743 --> 00:10:38.730 that the majority of Californians learning and working 00:10:38.730 --> 00:10:42.500 from home due to the COVID-19 pandemic. 00:10:42.500 --> 00:10:45.170 The acceleration of climate change has caused 00:10:45.170 --> 00:10:48.733 our wildfire seasons to start earlier, and end later. 00:10:49.600 --> 00:10:54.600 2020 into early 2021 has been a very long fire season. 00:10:54.710 --> 00:10:58.020 And Californians have experienced a significant number 00:10:58.020 --> 00:11:02.910 of power shut offs by the utilities, particularly by Edison. 00:11:02.910 --> 00:11:06.500 It is raining across the state, thank God, 00:11:06.500 --> 00:11:11.100 now, but we bought until last week, in mid January, 00:11:11.100 --> 00:11:13.550 Edison and PG&E we're still continuing 00:11:13.550 --> 00:11:15.410 to call power shutoff events 00:11:15.410 --> 00:11:18.690 as part of their wildfire prevention strategies. 00:11:18.690 --> 00:11:22.280 We have been driving the utilities to reduce 00:11:22.280 --> 00:11:25.760 the risk of utility caused wildfire through better planning, 00:11:25.760 --> 00:11:28.770 grid hardening, and vegetation management. 00:11:28.770 --> 00:11:32.820 Another wildfire mitigation tool available to them 00:11:32.820 --> 00:11:35.120 is to shut up power to customers. 00:11:35.120 --> 00:11:38.240 Unlike the other mitigation strategies, however, 00:11:38.240 --> 00:11:41.316 power shut off have very real 00:11:41.316 --> 00:11:44.163 and immediate impacts to customers. 00:11:45.740 --> 00:11:48.890 Every time the utility shuts off the power 00:11:48.890 --> 00:11:52.950 it is trading off the safety and immediate well being 00:11:52.950 --> 00:11:57.263 of its customers to mitigate risk of igniting a wildfire. 00:11:58.380 --> 00:12:02.010 That shut off is why shut offs must be at trade offs, 00:12:02.010 --> 00:12:05.970 excuse me, is why shut off must be a measure 00:12:05.970 --> 00:12:07.850 of last resorts. 00:12:07.850 --> 00:12:11.520 And they must be executed safely and thoughtfully 00:12:11.520 --> 00:12:12.900 when they are called. 00:12:12.900 --> 00:12:16.328 Because the stakes of turning off power for customers, 00:12:16.328 --> 00:12:20.873 particularly our state's most vulnerable are very high. 00:12:22.200 --> 00:12:25.163 These shut offs aren't just an inconvenience. 00:12:26.410 --> 00:12:30.650 For many, loss of power means loss of income, 00:12:30.650 --> 00:12:33.540 loss of a day or more of learning, 00:12:33.540 --> 00:12:37.840 and fear and uncertainty for those who rely on backup power 00:12:37.840 --> 00:12:40.543 to sustain life supporting medical services. 00:12:42.430 --> 00:12:44.557 These are hard economic times 00:12:44.557 --> 00:12:46.943 and many Californians are unemployed. 00:12:48.100 --> 00:12:52.250 And for those with jobs, loss of work due to PSPS events, 00:12:52.250 --> 00:12:56.163 puts further pressure on people's already challenging lives. 00:12:57.296 --> 00:13:00.300 The stakes of a PSPS event 00:13:00.300 --> 00:13:02.703 are people's lives and livelihoods. 00:13:04.100 --> 00:13:07.840 And these are stakes that must be continually underscored 00:13:07.840 --> 00:13:11.274 when we invited Edison and the other utilities 00:13:11.274 --> 00:13:14.750 to the Commission last August to present to the public 00:13:14.750 --> 00:13:18.900 on their preparedness to execute the PSPS events in 2020, 00:13:18.900 --> 00:13:23.120 this was something I emphasized and I do so again today. 00:13:23.120 --> 00:13:26.720 The effects on people's lives are not theoretical. 00:13:26.720 --> 00:13:28.423 They are very real. 00:13:29.580 --> 00:13:31.830 In August, (mumbles) at the August meeting 00:13:31.830 --> 00:13:35.410 I also inform the utilities that on PSPS 00:13:35.410 --> 00:13:39.330 they would be judged by outcomes not by the plan. 00:13:39.330 --> 00:13:41.140 Not by we were thinking of doing, 00:13:41.140 --> 00:13:43.480 not by what we're gonna plan to do, 00:13:43.480 --> 00:13:45.250 not what we're planning on doing, 00:13:45.250 --> 00:13:48.143 but know, by the outcomes of what they have done. 00:13:49.260 --> 00:13:52.500 When looking at the outcomes of Edison's PSPS events 00:13:52.500 --> 00:13:55.760 this past year overall, there are a number of areas 00:13:55.760 --> 00:13:58.568 where I believe Edison did not measure up to the standards 00:13:58.568 --> 00:14:00.940 it's customers deserve. 00:14:00.940 --> 00:14:04.190 Utilities should execute PSPS events in a manner 00:14:04.190 --> 00:14:06.896 that places the well being of the people and communities 00:14:06.896 --> 00:14:09.170 they serve first. 00:14:09.170 --> 00:14:12.110 Edison initiated 16 power shut offs 00:14:12.110 --> 00:14:14.570 between May and December. 00:14:14.570 --> 00:14:17.630 The majority of the events were in November and December, 00:14:17.630 --> 00:14:22.493 including two during major holiday, 16 events. 00:14:23.570 --> 00:14:28.570 My partners on the Dyess here and our staff in the field 00:14:28.770 --> 00:14:33.770 observe numerous instances in which Edison's PSPS execution 00:14:34.280 --> 00:14:39.053 appeared tactless, and in many regards, seemed deficit. 00:14:41.600 --> 00:14:44.870 Essentially, it is not evidence that you considered 00:14:44.870 --> 00:14:48.130 and know how to effectively communicate with customers 00:14:48.130 --> 00:14:49.530 or with state and local governments 00:14:49.530 --> 00:14:51.203 when executing these events. 00:14:52.593 --> 00:14:55.830 The notifications to your customers were confusing 00:14:55.830 --> 00:14:59.883 and at times contradictory and overall were poorly executed. 00:15:01.360 --> 00:15:04.463 These missteps cannot be repeated. 00:15:05.670 --> 00:15:09.330 The loss of power causes major disruptions to businesses, 00:15:09.330 --> 00:15:12.160 medical facilities, communication carriers, 00:15:12.160 --> 00:15:14.840 and other critical infrastructure. 00:15:14.840 --> 00:15:17.150 It strains state and local emergency 00:15:17.150 --> 00:15:19.530 and public safety personnel as they work 00:15:19.530 --> 00:15:21.253 to ensure public safety. 00:15:22.120 --> 00:15:25.550 We saw the impacts poor planning and execution 00:15:25.550 --> 00:15:28.890 can have on customers through the PG&E's dismal 00:15:28.890 --> 00:15:33.030 PSPS execution in 2019. 00:15:33.030 --> 00:15:35.460 Well, the issues are different here, 00:15:35.460 --> 00:15:37.000 and are more related to trends 00:15:37.000 --> 00:15:39.020 and communicating and coordinating. 00:15:39.020 --> 00:15:42.470 SCE has its own lessons to learn this year. 00:15:42.470 --> 00:15:45.673 And I hope that other utilities will also take notice. 00:15:46.650 --> 00:15:49.520 Among the various problems we observed were issues 00:15:49.520 --> 00:15:52.870 with the level of transparency around Edison's PSPS 00:15:52.870 --> 00:15:56.550 decision making process in adequate notice notification 00:15:56.550 --> 00:16:00.340 to impacted customers, poor coordination and communication 00:16:00.340 --> 00:16:02.340 with state and local governments, 00:16:02.340 --> 00:16:06.200 shortcomings in identifying and notify medical baseline 00:16:06.200 --> 00:16:09.080 and access and functional needs customers 00:16:09.080 --> 00:16:13.150 and the efficient PSPS post event reporting 00:16:13.150 --> 00:16:14.570 to the Commission. 00:16:14.570 --> 00:16:17.050 In addition, I continue have, 00:16:17.050 --> 00:16:21.569 I continued to have serious concerns, with the pace at which 00:16:21.569 --> 00:16:24.553 SCE has been deploying backup power 00:16:24.553 --> 00:16:28.063 to help vulnerable customers cope with PSPS. 00:16:28.970 --> 00:16:31.721 With regard to Edison's notification shortcomings, 00:16:31.721 --> 00:16:36.510 Edison ended up only the energizing 20% of the customers 00:16:36.510 --> 00:16:40.490 it gave advance notices to this past fire season, 00:16:40.490 --> 00:16:44.380 what is desired to have the fewest customers 00:16:44.380 --> 00:16:46.370 be energized as possible. 00:16:46.370 --> 00:16:49.090 There's something wrong with the planning approach. 00:16:49.090 --> 00:16:52.050 If you're consistently putting large numbers of customers 00:16:52.050 --> 00:16:54.890 on notice, people are changing their plans 00:16:54.890 --> 00:16:57.640 getting prepared and then nothing happens. 00:16:57.640 --> 00:17:02.560 There were also instances where the opposite happened, 00:17:02.560 --> 00:17:05.870 where customers were de-energized with no notice. 00:17:05.870 --> 00:17:09.020 Weather for weather forecasting a communication 00:17:09.020 --> 00:17:11.210 certainly needs improvement. 00:17:11.210 --> 00:17:13.510 There are numerous other examples that identified 00:17:13.510 --> 00:17:15.067 in my letter to Edison 00:17:15.067 --> 00:17:18.270 and that I trust Edison will address today. 00:17:18.270 --> 00:17:21.420 But what is most important is that these mistakes 00:17:21.420 --> 00:17:23.490 are not repeated. 00:17:23.490 --> 00:17:26.910 Last year, the CPUC had to enhance its oversight 00:17:26.910 --> 00:17:28.897 of fujianese corrective actions going 00:17:28.897 --> 00:17:31.690 into the 2020 fire season. 00:17:31.690 --> 00:17:34.270 We will do this with Edison this year, 00:17:34.270 --> 00:17:37.500 and are prepared to do that again in the future year. 00:17:37.500 --> 00:17:40.810 If that is necessary, whatever is needed, 00:17:40.810 --> 00:17:44.970 we will be hosting a public workshop at the end of February 00:17:44.970 --> 00:17:49.760 to hear from all utilities and impacted communities 00:17:49.760 --> 00:17:53.760 on the lessons learned from 2020 PSPS events. 00:17:53.760 --> 00:17:57.320 So while Edison is the focus of today's meeting, 00:17:57.320 --> 00:18:00.340 there are areas for improvement of all these utilities 00:18:00.340 --> 00:18:03.610 that we will be considering in the weeks and months ahead. 00:18:03.610 --> 00:18:06.620 That being said the objective for today's meeting 00:18:06.620 --> 00:18:09.660 is to hear from Edison about the deficiencies 00:18:09.660 --> 00:18:13.190 and the operational gaps in their execution of PSPS 00:18:13.190 --> 00:18:16.440 this past year, and to hear their plans 00:18:16.440 --> 00:18:18.370 for correcting these shortcomings. 00:18:18.370 --> 00:18:22.330 So they are not repeated in fire season 2021. 00:18:22.330 --> 00:18:24.010 In addition to hearing from Edison, 00:18:24.010 --> 00:18:26.410 we will also hear from elected officials 00:18:26.410 --> 00:18:29.670 who represent Californians who were impacted 00:18:29.670 --> 00:18:32.300 by the power shut off, as well as 00:18:32.300 --> 00:18:36.430 from impacted customers themselves during our public comment 00:18:36.430 --> 00:18:38.480 period at the end of this meeting. 00:18:38.480 --> 00:18:42.030 With that I would like to turn to my fellow agency 00:18:42.030 --> 00:18:44.930 leaders on the Dyess, Chief Porter, 00:18:44.930 --> 00:18:48.373 would you like to speak first and then Director Ghilarducci? 00:18:49.900 --> 00:18:51.417 Yes, President Batjer. 00:18:51.417 --> 00:18:54.500 Thank you very much, members of the Commission. 00:18:54.500 --> 00:18:59.205 Thanks for having myself and Director Ghilarducci on. 00:18:59.205 --> 00:19:01.080 I am gonna make it quick 00:19:01.080 --> 00:19:06.080 because truly what President Batjer laid out was 00:19:06.690 --> 00:19:11.690 the absolute concern of myself and CAL FIRE as well. 00:19:12.760 --> 00:19:16.770 The things that I want to make sure are focused on 00:19:17.670 --> 00:19:20.890 truly are hardening infrastructure, 00:19:20.890 --> 00:19:23.790 and segmentation, vegetation management, 00:19:23.790 --> 00:19:25.513 all of those elements. 00:19:26.750 --> 00:19:31.750 Those need to be the key component to having a resilient 00:19:32.090 --> 00:19:34.790 infrastructure that we don't have to shut off 00:19:34.790 --> 00:19:36.773 or you don't have to shut off. 00:19:37.610 --> 00:19:40.017 Honing your weather and fuels monitoring. 00:19:40.017 --> 00:19:43.220 I know you have very good individuals 00:19:43.220 --> 00:19:44.820 that are doing that work for you. 00:19:44.820 --> 00:19:47.840 Some of the best in the business, 00:19:47.840 --> 00:19:51.690 but do know, still. 00:19:51.690 --> 00:19:55.230 They are not the responders and responders 00:19:55.230 --> 00:20:00.190 and what's going on in response and with the resources 00:20:00.190 --> 00:20:04.760 available and other elements are also key components 00:20:04.760 --> 00:20:07.153 to what that picture looks like. 00:20:09.500 --> 00:20:12.743 And then your wildfire mitigation plan. 00:20:14.000 --> 00:20:19.000 I look for, I look forward to continuous improvements 00:20:19.390 --> 00:20:22.690 and upgrades of that plan as well as implementation 00:20:22.690 --> 00:20:26.440 of the plan, and ensuring that you're meeting the marks 00:20:26.440 --> 00:20:28.273 that you've set forth. 00:20:29.355 --> 00:20:33.240 So today, I'll be listening for all of those items, 00:20:33.240 --> 00:20:37.930 as well as a critique of your own efforts. 00:20:38.990 --> 00:20:43.990 And for my final statement, I'll end with 00:20:45.260 --> 00:20:47.500 what President Batjer started with, 00:20:47.500 --> 00:20:52.500 which is PSPS has always been meant to be a last resort. 00:20:54.210 --> 00:20:58.222 Last resort means we've done everything absolutely possible 00:20:58.222 --> 00:21:01.230 to not flip that switch. 00:21:01.230 --> 00:21:02.727 And that's what. 00:21:02.727 --> 00:21:05.420 If you would like to make a public comment, 00:21:05.420 --> 00:21:07.450 please press star one. 00:21:07.450 --> 00:21:09.040 And please record your name. 00:21:09.040 --> 00:21:11.870 Once again, star one for a public comment. 00:21:11.870 --> 00:21:12.703 Thank you. 00:21:14.328 --> 00:21:17.500 To Director Ghilarducci I hope we got 00:21:17.500 --> 00:21:19.883 his audio straightened out. 00:21:21.206 --> 00:21:25.030 (indistinct) you are, you're on? 00:21:25.030 --> 00:21:27.452 All right. Yeah, we can see 00:21:27.452 --> 00:21:29.160 you too, Mark, great. 00:21:29.160 --> 00:21:31.250 Thank you. Good, excellent. 00:21:31.250 --> 00:21:32.590 Well, great to be with you today. 00:21:32.590 --> 00:21:37.140 Thanks for the opportunity to join you and the Commissioners 00:21:37.140 --> 00:21:42.140 and my partner, Chief Porter, into today's event 00:21:43.760 --> 00:21:46.380 and our folks from 00:21:47.900 --> 00:21:51.063 Southern California Edison talk about PSPS. 00:21:52.210 --> 00:21:55.180 You know, I unfortunately my audio wasn't working. 00:21:55.180 --> 00:21:58.470 I didn't necessarily hear initially, 00:21:58.470 --> 00:22:02.050 what President Batjer was saying, but I can imagine 00:22:02.050 --> 00:22:03.620 what President Batjer was saying, 00:22:03.620 --> 00:22:06.510 because we have had many discussions 00:22:06.510 --> 00:22:09.340 over the course of the last year, 00:22:09.340 --> 00:22:14.101 as you know, Southern California Edison has 00:22:14.101 --> 00:22:17.370 implemented PSPS events. 00:22:17.370 --> 00:22:20.850 And I'll start off by saying, starting off by saying 00:22:20.850 --> 00:22:24.030 something that Chief Porter just mentioned about the intent 00:22:24.030 --> 00:22:27.990 of PSPS as being one of last resort, 00:22:27.990 --> 00:22:30.540 versus one of first resort. 00:22:30.540 --> 00:22:33.440 And really the intent of the legislation. 00:22:33.440 --> 00:22:38.440 And the opportunity to do PSPSs was not to be able 00:22:39.330 --> 00:22:41.710 to provide a liability coverage across 00:22:41.710 --> 00:22:43.300 the board for any event. 00:22:43.300 --> 00:22:46.930 But in fact, that ability to use that tool, 00:22:46.930 --> 00:22:51.421 as a preventative for starting fires, 00:22:51.421 --> 00:22:55.020 in a worst case scenario, that is in cases where 00:22:55.020 --> 00:22:56.390 we're gonna see, you know, 00:22:56.390 --> 00:22:59.080 very, very significant wind events. 00:22:59.080 --> 00:23:01.100 I'm not talking about wind events of 16, 00:23:01.100 --> 00:23:03.190 to maybe even 20 miles an hour, 00:23:03.190 --> 00:23:06.640 I'm talking about wind events of at 90 miles an hour, 00:23:06.640 --> 00:23:08.190 where we're gonna definitely see 00:23:08.190 --> 00:23:10.563 potentially damage to the infrastructure. 00:23:11.469 --> 00:23:14.950 You know, we know that the decision to execute a PSPS 00:23:14.950 --> 00:23:16.863 is a tough one, we get it. 00:23:17.890 --> 00:23:20.488 Especially when you consider the magnitude of the damage 00:23:20.488 --> 00:23:25.410 to life and property and the environment when an IOU 00:23:25.410 --> 00:23:27.460 does not execute a PSPS. 00:23:27.460 --> 00:23:31.360 But again, it's that delta is that sophistication. 00:23:31.360 --> 00:23:34.760 It's that nuance that is necessary looking at 00:23:34.760 --> 00:23:38.670 all of the technical details, the forecasting 00:23:38.670 --> 00:23:40.600 the predictive analysis, 00:23:40.600 --> 00:23:43.137 the conditions to be able to make that decision. 00:23:43.137 --> 00:23:44.430 And that decision, of course, 00:23:44.430 --> 00:23:46.950 we know lies only with the IOU. 00:23:46.950 --> 00:23:50.410 And we know as well, that Southern California Edison 00:23:50.410 --> 00:23:51.660 does not take it lightly. 00:23:51.660 --> 00:23:53.920 So I'm not suggesting that they do. 00:23:53.920 --> 00:23:58.380 But I have to tell you, that, you know, as the agencies 00:23:58.380 --> 00:24:02.210 ourselves PUC and CAL FIRE responsible for ensuring 00:24:02.210 --> 00:24:04.080 that the our IOU providing the state 00:24:04.080 --> 00:24:06.670 and local government public safety officials 00:24:06.670 --> 00:24:11.100 with ample notification and details prior to and leading up 00:24:11.100 --> 00:24:13.730 to the advancement also in having to be the agencies 00:24:13.730 --> 00:24:17.330 that deal with the consequences of a PSPS 00:24:17.330 --> 00:24:22.330 the cascading impacts to the community at large 00:24:24.030 --> 00:24:29.030 is not just an action that Southern California is taking 00:24:30.690 --> 00:24:33.350 to protect themselves. 00:24:33.350 --> 00:24:35.660 But to protect the community. 00:24:35.660 --> 00:24:39.500 And then the cascading actions that all of us need to lift 00:24:39.500 --> 00:24:42.833 the heavy lift that we all do to be able to respond to this. 00:24:43.821 --> 00:24:48.230 It's really extremely important that the IOU knows 00:24:48.230 --> 00:24:51.530 that they're working within an operational construct, 00:24:51.530 --> 00:24:54.720 as we do in the public safety arena, 00:24:54.720 --> 00:24:58.837 which is very, very specific is necessary to ensure 00:25:01.400 --> 00:25:04.082 their standardized approach to decision making, 00:25:04.082 --> 00:25:08.140 not just at your level, but also at our level, 00:25:08.140 --> 00:25:10.520 and then down to our local government partners 00:25:10.520 --> 00:25:11.660 and to the public. 00:25:11.660 --> 00:25:13.570 So that they can make the most informed decision 00:25:13.570 --> 00:25:16.690 for as a family as an individual 00:25:16.690 --> 00:25:19.360 to be able to respond to this right. 00:25:19.360 --> 00:25:21.800 And notifying the state local governments 00:25:21.800 --> 00:25:24.550 that a PSPS has been executed. 00:25:24.550 --> 00:25:29.230 Despite the extensive engagement with SCE, 00:25:29.230 --> 00:25:32.350 there does continue to be a significant challenge 00:25:32.350 --> 00:25:35.439 with inconsistency in the ability to provide 00:25:35.439 --> 00:25:38.330 the state agency that I just mentioned, 00:25:38.330 --> 00:25:42.950 with a detailed timely notification of planned outages, 00:25:42.950 --> 00:25:46.260 as well as an inconsistency in the criteria 00:25:47.414 --> 00:25:50.069 that is being used to make that determination 00:25:50.069 --> 00:25:52.220 of going through with PSPS. 00:25:52.220 --> 00:25:56.140 It is almost different in every case, 00:25:56.140 --> 00:25:58.820 that we're dealing with Southern California Edison, 00:25:58.820 --> 00:26:02.700 and I understand that weather conditions are driving this, 00:26:02.700 --> 00:26:04.310 they change as well. 00:26:04.310 --> 00:26:09.040 But there are baseline consistencies that can be driven in 00:26:09.040 --> 00:26:13.960 to protocols with regards to these notifications. 00:26:13.960 --> 00:26:18.340 As a result, the state must mobilize additional resources 00:26:18.340 --> 00:26:21.260 to mitigate both the impacts of the events themselves, 00:26:21.260 --> 00:26:24.940 as well as the consequences of Southern California Edison's 00:26:24.940 --> 00:26:28.330 notification issues, meaning we have to pivot 00:26:28.330 --> 00:26:31.963 to fill the gaps to be able to figure out what's going on. 00:26:33.650 --> 00:26:35.363 Here's a couple of key examples. 00:26:36.990 --> 00:26:37.833 First of all, 00:26:39.700 --> 00:26:42.330 the notifications need to reflect the highest stage 00:26:42.330 --> 00:26:45.150 in which the IOU is entered into a PSPS activity. 00:26:45.150 --> 00:26:47.563 In many cases, there are these events, 00:26:48.770 --> 00:26:53.040 while performing activities, that will be on the stage 00:26:53.040 --> 00:26:55.410 that the IOU was performing activities 00:26:55.410 --> 00:26:57.930 that were beyond the stage that they were submitting. 00:26:57.930 --> 00:27:00.773 As far as notification, we were out of sync. 00:27:02.350 --> 00:27:04.250 We need to be partners in this which means we need 00:27:04.250 --> 00:27:07.540 to be tightly aligned and being in sync together, 00:27:07.540 --> 00:27:08.960 as we're moving forward. 00:27:08.960 --> 00:27:11.570 It's actually good for you, it's good for us. 00:27:11.570 --> 00:27:14.190 And of course that ultimately benefits the citizens 00:27:14.190 --> 00:27:17.790 so that they all realize that we're all working together. 00:27:17.790 --> 00:27:20.600 The IOU, you should not be submitting decisions 00:27:20.600 --> 00:27:23.990 to de-energized notifications to us, 00:27:23.990 --> 00:27:25.593 after they've already began. 00:27:26.440 --> 00:27:28.360 de-energizing their customers, 00:27:28.360 --> 00:27:30.710 at least that's actually occurred. 00:27:30.710 --> 00:27:32.860 Okay, that's really behind the power curve. 00:27:34.220 --> 00:27:36.810 We've had cases where there's been a failure 00:27:36.810 --> 00:27:39.980 to address customer (indistinct) issues in a timely manner, 00:27:39.980 --> 00:27:44.490 despite repeated requests by the state operation center 00:27:44.490 --> 00:27:46.640 or the California State Warning Center 00:27:46.640 --> 00:27:50.890 to bring it we brought to the attention to cases of Edison 00:27:50.890 --> 00:27:53.970 during at least two separate state executive calls 00:27:53.970 --> 00:27:55.873 and three PSPS events. 00:27:57.130 --> 00:28:00.230 And only after continued pressures and 1000s of customers 00:28:00.230 --> 00:28:03.832 affected many of them calling us 00:28:03.832 --> 00:28:07.853 was the utility able to resolve the issue. 00:28:09.750 --> 00:28:13.890 And we have what we call essential elements of information. 00:28:13.890 --> 00:28:17.010 Those are key pieces of information. 00:28:17.010 --> 00:28:21.100 We're not requiring only Southern California Edison, 00:28:21.100 --> 00:28:23.410 to supply us with those EDI's, 00:28:23.410 --> 00:28:25.790 it's so sad, even gas electric. 00:28:25.790 --> 00:28:27.780 It's the PG&E, it's across the board, 00:28:27.780 --> 00:28:29.810 it builds that standardization. 00:28:29.810 --> 00:28:31.713 And we are responding around that. 00:28:32.970 --> 00:28:37.400 But consistently, SCE submitting there (indistinct) report, 00:28:37.400 --> 00:28:40.340 at least 20 minutes late, often hours late, 00:28:40.340 --> 00:28:43.260 and being able to give us that critical information 00:28:43.260 --> 00:28:46.300 so that we can be as prepared as possible. 00:28:46.300 --> 00:28:49.870 These are standardized reports required of all IOU use, 00:28:49.870 --> 00:28:52.610 starting at seven in the morning, going to 15:00 hours 00:28:52.610 --> 00:28:54.460 in the afternoon. 00:28:54.460 --> 00:28:57.470 And often our situations sell must constantly reach out 00:28:57.470 --> 00:29:01.093 and pull that data versus being offered it. 00:29:02.360 --> 00:29:06.613 As well, our sellers initiated a series of meetings SCE 00:29:08.480 --> 00:29:11.230 to do operational reviews to review those protocols. 00:29:11.230 --> 00:29:14.530 And look, each time we get a lot of consistent. 00:29:14.530 --> 00:29:15.670 Yes, we're on board. 00:29:15.670 --> 00:29:16.700 Yes, we wanna do it. 00:29:16.700 --> 00:29:19.430 Yes, we wanna, we apologize. 00:29:19.430 --> 00:29:24.370 But one and once, twice, maybe three times. 00:29:24.370 --> 00:29:26.160 But it's a constant issue, right. 00:29:26.160 --> 00:29:27.583 So we need to get past that. 00:29:28.870 --> 00:29:31.840 And you know, I can talk about a few more of these. 00:29:31.840 --> 00:29:35.000 But you get the point with regard to the fact 00:29:35.000 --> 00:29:38.270 that there are key elements that if we're all gonna 00:29:38.270 --> 00:29:41.070 be working in this together, we need to know 00:29:41.070 --> 00:29:43.070 what criteria you're following. 00:29:43.070 --> 00:29:46.560 Have that criteria consistently apply. 00:29:46.560 --> 00:29:49.110 You have to meet the requirements that we've set it forth 00:29:49.110 --> 00:29:51.331 that we work with the PUC to put forth 00:29:51.331 --> 00:29:53.480 that is not just for you but for all IOUs. 00:29:54.610 --> 00:29:56.150 We have to approach this in a way 00:29:56.150 --> 00:30:00.010 that we are in front of a PSPS event taking place. 00:30:00.010 --> 00:30:02.263 And not having to play catch up. 00:30:03.280 --> 00:30:04.403 And then lastly, 00:30:06.250 --> 00:30:09.330 there's a key element here that we are, 00:30:09.330 --> 00:30:11.540 we're still having challenges (mumbles), 00:30:11.540 --> 00:30:15.640 because as he continues to remain unable to identify which 00:30:15.640 --> 00:30:19.010 of his customers rely on power to maintain 00:30:19.010 --> 00:30:22.040 operational life sustaining medical devices, 00:30:22.040 --> 00:30:25.620 particularly input we're getting from the access 00:30:25.620 --> 00:30:28.700 and functional needs community that's coming to us. 00:30:28.700 --> 00:30:31.450 Now, you may have this and you may have achieved it, 00:30:31.450 --> 00:30:36.450 or you may have fixed it, but it's not being shared with us. 00:30:36.540 --> 00:30:39.610 Okay, so that needs to be addressed in effective 00:30:39.610 --> 00:30:42.770 and meaningful customer care plan for identification 00:30:42.770 --> 00:30:45.580 of (indistinct) customers, essential to ensuring 00:30:45.580 --> 00:30:49.520 that the most vulnerable customers are able to remain safe, 00:30:49.520 --> 00:30:53.290 secure and independent before, during and after a PSPS. 00:30:53.290 --> 00:30:57.510 This is a fundamental premise, in my opinion, 00:30:57.510 --> 00:31:00.090 that we've been working on when we started this 00:31:00.090 --> 00:31:04.290 a couple years back, this is one of the cornerstones of us 00:31:05.380 --> 00:31:07.250 trying to address this, right. 00:31:07.250 --> 00:31:11.340 So it's very important that there's a sufficient plan 00:31:11.340 --> 00:31:16.340 in place that will articulate the implementation 00:31:17.010 --> 00:31:21.410 and addresses the these inadequacies, advanced notification, 00:31:21.410 --> 00:31:25.960 community resource center location determination setup, 00:31:25.960 --> 00:31:26.880 I have to tell you, 00:31:26.880 --> 00:31:29.810 I asked every time about community resource centers. 00:31:29.810 --> 00:31:32.670 And what I get back is they have a couple of mobile sites. 00:31:32.670 --> 00:31:36.930 And they tell us that they but it's not a can't get 00:31:36.930 --> 00:31:38.850 a tangible understanding of what's going on 00:31:38.850 --> 00:31:40.890 in those community resource centers, 00:31:40.890 --> 00:31:43.530 community based organization partner programs, 00:31:43.530 --> 00:31:45.830 to provide emergency transportation, 00:31:45.830 --> 00:31:49.083 hotels and lodging and meals for those who may need it. 00:31:51.430 --> 00:31:55.940 I want to tell you moving forward, we, collectively, 00:31:55.940 --> 00:31:59.003 these PSPS are happening more and more regularly. 00:32:00.680 --> 00:32:03.380 There's no question they're extremely disruptive. 00:32:03.380 --> 00:32:08.000 There's no question that when the conditions are right, 00:32:08.000 --> 00:32:12.710 and the criteria is met, there are tools that must be used 00:32:12.710 --> 00:32:14.113 to protect public safety. 00:32:16.090 --> 00:32:19.720 It's that middle part that we need to continue to work on, 00:32:19.720 --> 00:32:22.170 that the way you're using the tool is 00:32:22.170 --> 00:32:24.500 adequate and consistent. 00:32:24.500 --> 00:32:28.950 And that communication is being done in a friendly manner, 00:32:28.950 --> 00:32:31.040 so that we're all responding accordingly. 00:32:31.040 --> 00:32:34.483 And I know, and I am confident that, 00:32:35.440 --> 00:32:37.710 you know, we all wanna get on the same page, 00:32:37.710 --> 00:32:41.300 and I appreciate the ongoing partnership with you. 00:32:41.300 --> 00:32:43.600 But these are really important topics. 00:32:43.600 --> 00:32:47.308 And I know that this year, we're gonna get past them. 00:32:47.308 --> 00:32:48.150 And we're gonna be better 00:32:48.150 --> 00:32:50.540 and work together to make them successful. 00:32:50.540 --> 00:32:53.410 So thank you, President Batjer, 00:32:53.410 --> 00:32:56.640 and members of the Commission and our representative. 00:32:56.640 --> 00:32:58.743 Mr. Payne, thank you very much for your time. 00:32:59.890 --> 00:33:03.820 Thank you, Director Ghilarducci very much appreciate it. 00:33:03.820 --> 00:33:05.510 Glad we were able to fix your audio 00:33:05.510 --> 00:33:08.150 sorry that you weren't on sooner. 00:33:08.150 --> 00:33:09.720 Now, I'm going to very quickly turn 00:33:09.720 --> 00:33:11.450 to my fellow Commissioners. 00:33:11.450 --> 00:33:14.160 Commissioner Shiroma, Commissioner Rechtschaffen, 00:33:14.160 --> 00:33:16.770 do you have a few opening remarks you'd like to make? 00:33:17.710 --> 00:33:20.100 Yes, thank you, President Batjer. 00:33:20.100 --> 00:33:24.330 Many thanks to all for this hearing today. 00:33:24.330 --> 00:33:29.330 As directors Porter and Ghilarducci as outlined. 00:33:30.850 --> 00:33:34.960 It is essential for we who are in the regulatory 00:33:34.960 --> 00:33:37.160 part of the effort 00:33:37.160 --> 00:33:42.160 to really understand what was the performance for 2020 00:33:42.420 --> 00:33:47.420 and what improvements are being envisioned for 2021 00:33:47.700 --> 00:33:52.700 and all this towards minimizing PSPSs 00:33:53.100 --> 00:33:56.330 and if resorting to them at last resort, 00:33:56.330 --> 00:34:00.440 doing them in a very transparent and understandable 00:34:00.440 --> 00:34:02.360 and comprehensible fashion. 00:34:02.360 --> 00:34:04.380 So looking forward to the conversation. 00:34:04.380 --> 00:34:05.213 Thank you. 00:34:07.291 --> 00:34:10.297 Thank you, Commissioner Shiroma. 00:34:10.297 --> 00:34:12.618 And now, Commissioner Rechtschaffen, please. 00:34:12.618 --> 00:34:15.620 President Batjer, I don't have any opening remarks. 00:34:15.620 --> 00:34:17.110 Thank you very much. 00:34:17.110 --> 00:34:17.943 Thank you. 00:34:17.943 --> 00:34:20.500 We will now move on to the opening remarks 00:34:20.500 --> 00:34:22.810 from our elected officials. 00:34:22.810 --> 00:34:25.150 Operator, I understand we have members in the queue 00:34:25.150 --> 00:34:28.253 and I'm going to first turn to Congressman Garcia. 00:34:34.860 --> 00:34:37.283 Congressman Garcia, are you on the line? 00:34:38.800 --> 00:34:42.133 You might have to press star one. 00:34:46.300 --> 00:34:48.173 Can you hear me President Batjer- 00:34:48.173 --> 00:34:50.010 I can, I can, Congressman. 00:34:50.010 --> 00:34:52.790 Hello, good afternoon. Well, thank you 00:34:52.790 --> 00:34:53.623 President Batjer. 00:34:53.623 --> 00:34:56.010 First of all, I wanna commend you for your leadership 00:34:56.010 --> 00:35:01.010 on this and and having this forum for all of stakeholders, 00:35:01.540 --> 00:35:04.280 and most importantly, for the ratepayers to be able to watch 00:35:04.280 --> 00:35:08.000 this and see firsthand the conversations, 00:35:08.000 --> 00:35:11.693 I wanna also associate myself with your comments. 00:35:12.560 --> 00:35:15.530 I have been in the midst of this not only 00:35:15.530 --> 00:35:18.400 as an elected official, but as a candidate running 00:35:18.400 --> 00:35:22.080 for office, but also as a constituent here subjected 00:35:22.080 --> 00:35:25.655 to these shutdowns over the last couple of years. 00:35:25.655 --> 00:35:28.820 And we absolutely need to end this practice. 00:35:28.820 --> 00:35:31.520 This is an emotional event for a lot of folks. 00:35:31.520 --> 00:35:34.171 And more importantly, it's become a tremendous 00:35:34.171 --> 00:35:35.970 public safety issue. 00:35:35.970 --> 00:35:37.520 And the irony of that is obviously 00:35:37.520 --> 00:35:41.000 the PS and PSPS is public safety. 00:35:41.000 --> 00:35:43.130 But I am convinced more than ever, now, 00:35:43.130 --> 00:35:46.710 after seeing this for a couple of years that the harm 00:35:46.710 --> 00:35:49.600 and the risk being imparted by these shutdowns 00:35:49.600 --> 00:35:52.690 is actually greater than the harm and the risk 00:35:52.690 --> 00:35:56.773 by the threat of these fires starting in our area. 00:35:57.830 --> 00:36:02.350 We need to figure out how to change the thresholds 00:36:02.350 --> 00:36:05.660 so that it's not being implemented in such an arbitrary 00:36:05.660 --> 00:36:07.680 and capricious manner. 00:36:07.680 --> 00:36:10.870 And we don't have folks in very rural areas 00:36:10.870 --> 00:36:12.560 that are not only dependent on the power 00:36:12.560 --> 00:36:16.860 but dependent on power for their water wells, as well, 00:36:16.860 --> 00:36:20.940 in the little town of Agua Dulce they have 00:36:20.940 --> 00:36:24.990 lost their power the equivalent of 10 days, 10 full days, 00:36:24.990 --> 00:36:28.150 that's over the course of just the last 00:36:28.150 --> 00:36:30.290 four months since September. 00:36:30.290 --> 00:36:33.460 And these folks lose their water they lose their power. 00:36:33.460 --> 00:36:37.060 So I do take issue when folks say that this is a tool 00:36:37.060 --> 00:36:40.313 that must be used, or that they're trying to get 00:36:40.313 --> 00:36:43.180 the operational support to those who are most 00:36:43.180 --> 00:36:48.040 desperately in need of medical assistance 00:36:48.040 --> 00:36:53.040 or life saving medical needs, when you have your power off, 00:36:53.080 --> 00:36:54.510 and your water is not available 00:36:54.510 --> 00:36:56.530 to you for three to four days. 00:36:56.530 --> 00:36:58.840 That in and of itself, regardless of your age, 00:36:58.840 --> 00:37:02.763 regardless of your location is a life threatening scenario. 00:37:03.600 --> 00:37:07.960 And we will see losses of life as a result of this PSPS. 00:37:07.960 --> 00:37:10.370 So my goal and my push even though this 00:37:10.370 --> 00:37:11.500 is not a federal issue, 00:37:11.500 --> 00:37:16.290 this is truly a constituent safety issue. 00:37:16.290 --> 00:37:19.650 And I appreciate Edison's engagement, 00:37:19.650 --> 00:37:22.100 they have been open to having conversations 00:37:22.100 --> 00:37:25.770 with me directly over the course of the last nine months, 00:37:25.770 --> 00:37:28.300 we've had great communications and they have achieved 00:37:28.300 --> 00:37:30.120 some successes in hardening the grids, 00:37:30.120 --> 00:37:32.320 I know the shovel circuit has been improved. 00:37:33.310 --> 00:37:35.560 But they need to communicate that more. 00:37:35.560 --> 00:37:38.330 And and frankly, that the practice and the utilization 00:37:38.330 --> 00:37:41.180 of this has become more rampant instead of less 00:37:41.180 --> 00:37:42.660 and less frequent. 00:37:42.660 --> 00:37:46.130 So I gotta be honest, and say that I'm disappointed 00:37:46.130 --> 00:37:49.369 that while we've been having these conversations, 00:37:49.369 --> 00:37:54.369 their frequency of implementing the PSPS has not improved, 00:37:54.990 --> 00:37:56.560 it's actually gotten a lot worse, 00:37:56.560 --> 00:37:59.070 and we're seeing it in spades. 00:37:59.070 --> 00:38:00.530 We live in Southern California, 00:38:00.530 --> 00:38:03.280 where winds over 30 miles per hour are very common. 00:38:03.280 --> 00:38:05.770 It has been this way for centuries, if not millennia, 00:38:05.770 --> 00:38:07.750 and we need to have a grid that we're proud of, 00:38:07.750 --> 00:38:10.730 and that we have confidence in the will continue to operate 00:38:10.730 --> 00:38:12.900 within those conditions moving forward. 00:38:12.900 --> 00:38:14.930 We have 10s of millions of ratepayers paying 00:38:14.930 --> 00:38:16.600 a lot of money for power. 00:38:16.600 --> 00:38:17.620 And they deserve better. 00:38:17.620 --> 00:38:19.990 They deserve to have power to have the assurity 00:38:19.990 --> 00:38:21.980 of that power when they need it, 00:38:21.980 --> 00:38:24.700 and especially the water and power that goes with it. 00:38:24.700 --> 00:38:27.700 So I'll cut to the chase and just ask my question, 00:38:27.700 --> 00:38:32.240 when were these thresholds for the criteria of implementing 00:38:32.240 --> 00:38:36.360 the PSPS implemented first? 00:38:36.360 --> 00:38:38.460 Who came up with those thresholds? 00:38:38.460 --> 00:38:41.010 And what is the rationale for those thresholds? 00:38:41.010 --> 00:38:44.280 What is magical about the 30 miles an hour 00:38:44.280 --> 00:38:45.760 and the red flag alert conditions, 00:38:45.760 --> 00:38:48.050 the humidity and the temperature that we currently subscribe 00:38:48.050 --> 00:38:50.220 to for triggering the event? 00:38:50.220 --> 00:38:52.690 And why not raise those? 00:38:52.690 --> 00:38:55.070 Understanding that we will eventually at some point 00:38:55.070 --> 00:38:57.740 need to turn power off because it is a huge fire risk. 00:38:57.740 --> 00:39:01.130 And there's dangerous to our grid as a result of high winds. 00:39:01.130 --> 00:39:03.710 But can we dial it up by 10 miles an hour on the winds? 00:39:03.710 --> 00:39:05.070 Can we dial it up by 15? 00:39:05.070 --> 00:39:05.903 And why not? 00:39:05.903 --> 00:39:08.560 If not, and I guess the question is directed 00:39:08.560 --> 00:39:10.740 to Edison specifically on the operation side, 00:39:10.740 --> 00:39:12.430 but anyone free to answer. 00:39:12.430 --> 00:39:14.130 Thank you again, President Batjer. 00:39:15.690 --> 00:39:16.967 Congressman thank you so much. 00:39:16.967 --> 00:39:21.460 I will be sure that the Edison folks address your question 00:39:21.460 --> 00:39:23.360 in their presentation. 00:39:23.360 --> 00:39:24.430 Thank you very much. 00:39:24.430 --> 00:39:29.410 And now I will turn to Senator and Chair (indistinct) 00:39:30.322 --> 00:39:31.620 (indistinct) can you hear me? 00:39:31.620 --> 00:39:32.840 Yes, we can sir. 00:39:32.840 --> 00:39:35.420 Thank you. Thank you, 00:39:35.420 --> 00:39:38.090 President Batjer and CPUC Commissioners 00:39:38.090 --> 00:39:40.970 and of our CAL FIRE, Chief Porter 00:39:40.970 --> 00:39:43.430 and Cal OES Director Ghilarducci. 00:39:43.430 --> 00:39:46.500 Thank you for the opportunity to provide brief comments 00:39:46.500 --> 00:39:47.630 at this meeting today. 00:39:47.630 --> 00:39:49.280 As the chair of the Senate 00:39:49.280 --> 00:39:52.100 Energy Utilities And Communications Committee, 00:39:52.100 --> 00:39:55.250 our committee held multiple policy and informational 00:39:55.250 --> 00:39:58.070 hearings on the issues and challenges posed 00:39:58.070 --> 00:40:01.070 by electric utilities practice 00:40:01.070 --> 00:40:03.610 of de-energizing electric circuits. 00:40:03.610 --> 00:40:04.940 And, of course, the consequences 00:40:04.940 --> 00:40:07.040 of turning off the power to customers. 00:40:07.040 --> 00:40:10.670 In the fall of 2019, my committee had an eight hour 00:40:10.670 --> 00:40:12.940 oversight hearing to hear from yourselves 00:40:12.940 --> 00:40:15.580 and the three electric investor owned utilities, 00:40:15.580 --> 00:40:20.580 including Southern California Edison regarding the lessons 00:40:20.698 --> 00:40:25.510 that were learned, and the steps that needed to be applied 00:40:25.510 --> 00:40:28.240 to improve the practice of shutting off power. 00:40:28.240 --> 00:40:33.070 Of course, back in the end of 2018, we had, 00:40:33.070 --> 00:40:36.630 or it was at the end of 2019, we had some power shut offs 00:40:36.630 --> 00:40:40.560 that have resulted in damages and all the impacts 00:40:40.560 --> 00:40:42.410 that were discussed and some of the comments 00:40:42.410 --> 00:40:44.210 made by all of you today. 00:40:44.210 --> 00:40:49.020 And we talked about how we could minimize those. 00:40:49.020 --> 00:40:52.410 We also heard loud and clear from residents across the state 00:40:52.410 --> 00:40:55.490 who are affected by the challenge, notifications, 00:40:55.490 --> 00:40:58.440 the inadequate communications, 00:40:58.440 --> 00:41:01.210 the poor coordination between the state cities, 00:41:01.210 --> 00:41:04.640 counties and utilities, and the challenges for the medically 00:41:04.640 --> 00:41:08.100 vulnerable and disabled population, among others. 00:41:08.100 --> 00:41:11.570 Most of these shut offs and come with anticipated plans 00:41:11.570 --> 00:41:15.280 on how to address the needs of the most 00:41:15.280 --> 00:41:18.340 vulnerable populations affected by these. 00:41:18.340 --> 00:41:21.930 And of course, there were consequences for that. 00:41:21.930 --> 00:41:26.110 Those consequences, those issues were more acute 00:41:26.110 --> 00:41:28.480 in the PG&E service territory. 00:41:28.480 --> 00:41:30.620 But we also heard of challenges 00:41:30.620 --> 00:41:34.560 in Southern California Edison's territory as well. 00:41:34.560 --> 00:41:37.500 We all understood that the events of the fall 00:41:37.500 --> 00:41:41.664 of 2019 were unacceptable and should not be repeated. 00:41:41.664 --> 00:41:46.410 And we embarked on a future expecting 00:41:46.410 --> 00:41:48.540 that these would be greatly reduced. 00:41:48.540 --> 00:41:52.040 Last year, although the COVID-19 crisis required us 00:41:52.040 --> 00:41:57.040 to prioritize bills and which led to a substantial reduction 00:41:58.760 --> 00:42:01.650 in the bill load of the legislature. 00:42:01.650 --> 00:42:05.530 My committee, and the senate generally continued 00:42:05.530 --> 00:42:09.320 to prioritize the need to address wild fire risks. 00:42:09.320 --> 00:42:12.390 And the improvements and practices related to proactive 00:42:12.390 --> 00:42:17.390 power shut offs now coined the PSPS as an indication 00:42:18.400 --> 00:42:21.890 of how important this is an issue to the legislature 00:42:21.890 --> 00:42:23.860 and how it must be addressed. 00:42:23.860 --> 00:42:26.150 We also held a five hour oversight hearing 00:42:26.150 --> 00:42:28.620 to get an update from the CPUC. 00:42:28.620 --> 00:42:31.950 And the three large electric utilities regarding the status 00:42:31.950 --> 00:42:36.440 of the wildfire mitigation efforts included in PSPS, 00:42:36.440 --> 00:42:38.510 especially because of the COVID crisis 00:42:38.510 --> 00:42:40.720 and the need for residents to stay home 00:42:40.720 --> 00:42:43.900 in order to reduce transmission of the deadly virus. 00:42:43.900 --> 00:42:45.920 So, again, this 00:42:47.180 --> 00:42:51.330 we felt that in the event of COVID, 00:42:51.330 --> 00:42:54.710 that we had to take additional measures to ensure that we 00:42:54.710 --> 00:42:58.550 protect the health of the public's health and safety. 00:42:58.550 --> 00:43:01.120 We all understand the practice of proactively 00:43:01.120 --> 00:43:03.470 de-energizing electric circuit 00:43:03.470 --> 00:43:06.380 and that it has been a long standing tool 00:43:06.380 --> 00:43:07.993 in the utilities toolbox. 00:43:09.140 --> 00:43:12.810 We have been following this practice in California 00:43:12.810 --> 00:43:16.070 at least in San Diego going back 15 years, 00:43:16.070 --> 00:43:21.070 it's been a reserved, however, for instances where 00:43:21.270 --> 00:43:25.070 maintaining electric power poses an immediate threat 00:43:25.070 --> 00:43:30.070 or harm of loss of life and and a threat to property. 00:43:31.460 --> 00:43:34.320 The practice of proactively shutting off power 00:43:34.320 --> 00:43:37.190 to protect against electric utility equipment igniting 00:43:37.190 --> 00:43:42.190 a wildfire has been a more recent practice in the history 00:43:42.360 --> 00:43:45.330 as the threat of wildfire has grown in the state. 00:43:45.330 --> 00:43:49.220 Although the CPUC Commissioners or urged the utility 00:43:49.220 --> 00:43:52.080 electric utilities to use power shut up 00:43:52.080 --> 00:43:54.670 as a last resort in July 2018. 00:43:54.670 --> 00:43:57.460 When the CPUC passed a resolution on the issue 00:43:58.300 --> 00:44:00.880 seems clear from the utilities practice, 00:44:00.880 --> 00:44:04.420 that the use of PSPS in many cases and immediate tool 00:44:04.420 --> 00:44:08.600 for utilities given the increasing risk of wildfires. 00:44:08.600 --> 00:44:10.660 I believe going forward, 00:44:10.660 --> 00:44:15.610 a judicious application must be the guiding principle. 00:44:15.610 --> 00:44:17.160 What is judicious? 00:44:17.160 --> 00:44:20.380 Well, that is something that we have to come to understand 00:44:20.380 --> 00:44:24.220 together, working together to identify what judiciousness 00:44:24.220 --> 00:44:29.220 is, especially when considering the big threats 00:44:29.730 --> 00:44:32.680 to the most vulnerable in our community. 00:44:32.680 --> 00:44:36.950 Electric utilities should strive to maintain electricity, 00:44:36.950 --> 00:44:38.800 what is truly an essential service 00:44:38.800 --> 00:44:41.260 and even more necessary during a pandemic. 00:44:41.260 --> 00:44:44.240 The need to shut off power in order to prevent igniting 00:44:44.240 --> 00:44:47.170 wildfire must be done judiciously 00:44:47.170 --> 00:44:50.540 with as minimal impact to customers as possible. 00:44:50.540 --> 00:44:53.580 And as a last resort when truly necessary, 00:44:53.580 --> 00:44:58.070 with adequate customer notification and preparation. 00:44:58.070 --> 00:45:00.410 The use of power setups must also be trumped 00:45:00.410 --> 00:45:03.490 by the improvements to the system to reduce the need 00:45:05.070 --> 00:45:08.280 to reduce the need of power shut off in the long term 00:45:08.280 --> 00:45:13.280 and with well defined plans, and well engineered plans 00:45:15.650 --> 00:45:18.823 that will minimize impacts to the customers. 00:45:19.663 --> 00:45:23.200 In that regard, I welcome you're holding this public meeting 00:45:23.200 --> 00:45:27.120 and Southern California Edison's letter, 00:45:27.120 --> 00:45:29.440 noting their willingness to improve their practices 00:45:29.440 --> 00:45:30.930 in coordination and communication. 00:45:30.930 --> 00:45:32.550 I appreciate that very much. 00:45:32.550 --> 00:45:35.500 Our committee will continue to follow these developments, 00:45:35.500 --> 00:45:38.690 and ensure that all parties are doing their part 00:45:38.690 --> 00:45:41.940 to improve the situation, including at our annual 00:45:41.940 --> 00:45:44.120 oversight hearing of the PUC, 00:45:44.120 --> 00:45:47.800 and as necessary oversight hearings of the utilities 00:45:47.800 --> 00:45:50.170 themselves become necessary. 00:45:50.170 --> 00:45:51.140 Thank you very much. 00:45:51.140 --> 00:45:53.590 And I wish all of you a great year, 00:45:53.590 --> 00:45:56.483 and I wish that you all stay healthy as well. 00:45:57.870 --> 00:45:58.900 Thank you, Mr. Chairman. 00:45:58.900 --> 00:46:01.800 Appreciate your words very much. 00:46:01.800 --> 00:46:05.317 Now, we will turn to Assemblywoman (indistinct). 00:46:10.450 --> 00:46:11.930 Commissioners thank you so much 00:46:11.930 --> 00:46:14.190 for holding this hearing Cal OES, CAL FIRE 00:46:14.190 --> 00:46:15.313 thank you as well. 00:46:16.340 --> 00:46:18.030 This is an important hearing. 00:46:18.030 --> 00:46:21.230 And I wanna also thank the representatives 00:46:21.230 --> 00:46:24.810 of Southern California Edison for participating as well. 00:46:24.810 --> 00:46:28.850 This issue is not only an issue of convenience, 00:46:28.850 --> 00:46:33.090 cost and fairness, but it's an issue of public safety. 00:46:33.090 --> 00:46:35.980 I represent a district that includes the 00:46:35.980 --> 00:46:39.620 city of Simi Valley, the Santa Clarita Valley 00:46:39.620 --> 00:46:41.940 as well as a town called Agua Dulce. 00:46:41.940 --> 00:46:44.380 And I've been in office for 50 days now. 00:46:44.380 --> 00:46:47.150 And it seems like in those 50 days, 00:46:47.150 --> 00:46:49.640 the vast majority of PSPS events 00:46:50.750 --> 00:46:54.740 under (indistinct) Edison have happened in my district. 00:46:54.740 --> 00:46:56.560 In the past week alone, 00:46:56.560 --> 00:47:01.560 I've heard from over 600 constituents about how PSPS events 00:47:02.840 --> 00:47:06.110 have been very serious, have had very serious effects 00:47:06.110 --> 00:47:08.740 on their lives, not the past 50 days. 00:47:08.740 --> 00:47:13.420 In the past five days I've heard from 600 constituents 00:47:13.420 --> 00:47:14.710 about their stories, 00:47:14.710 --> 00:47:18.040 many families are working or studying from home 00:47:18.040 --> 00:47:19.940 during this pandemic. 00:47:19.940 --> 00:47:24.710 Families who rely on wildwater need to pump water 00:47:24.710 --> 00:47:27.890 to their house to use the restroom. 00:47:27.890 --> 00:47:30.760 Medical devices require-energy to operate. 00:47:30.760 --> 00:47:34.520 Some life saving medications require cool storage, 00:47:34.520 --> 00:47:36.910 food spoils without refrigeration, 00:47:36.910 --> 00:47:40.384 and traffic intersections become unsafe 00:47:40.384 --> 00:47:43.880 with out functioning traffic lights, 00:47:43.880 --> 00:47:46.120 just to name a few of their concerns, 00:47:46.120 --> 00:47:48.920 we're frustrated to say the least. 00:47:48.920 --> 00:47:51.520 Now I am hopeful that we can all agree 00:47:51.520 --> 00:47:56.250 that we need to mitigate the frequency and duration 00:47:56.250 --> 00:48:01.250 of these PSPS events and work towards 00:48:01.380 --> 00:48:05.010 where we don't need to shut down anybody's power. 00:48:05.010 --> 00:48:06.860 Now I'm really committed to working with all 00:48:06.860 --> 00:48:09.610 of our stakeholders to make this a reality. 00:48:09.610 --> 00:48:13.950 And today's important part of that, that first step. 00:48:13.950 --> 00:48:17.640 Now I did submit a letter to the Commissioners. 00:48:17.640 --> 00:48:21.100 I appreciate the letter that and the questions 00:48:21.100 --> 00:48:22.530 proposed to SoCal Edison. 00:48:22.530 --> 00:48:24.800 I'm looking forward to their presentation. 00:48:24.800 --> 00:48:28.960 I did submit a letter to the PUC and I look forward 00:48:28.960 --> 00:48:33.400 to your response and working with everybody on this call 00:48:33.400 --> 00:48:35.410 to end the need for PSP events. 00:48:35.410 --> 00:48:36.253 Thanks so much. 00:48:37.360 --> 00:48:39.280 Thank you very much, AssemblyWoman. 00:48:39.280 --> 00:48:41.463 Thank you for joining us this afternoon. 00:48:42.420 --> 00:48:46.410 And we are now moving on to Supervisor Donald Wagner 00:48:46.410 --> 00:48:47.360 from Orange County. 00:48:49.280 --> 00:48:50.330 Thank you, Madam President. 00:48:50.330 --> 00:48:52.370 And it is a pleasure to be with you. 00:48:52.370 --> 00:48:55.250 I thank you for convening this meeting. 00:48:55.250 --> 00:48:59.220 On January, 7th, I sent a letter to the Commission which 00:48:59.220 --> 00:49:02.190 I trust will become part of the record. 00:49:02.190 --> 00:49:05.100 And I will give you the good news first, 00:49:05.100 --> 00:49:09.040 your opening comments, Madam President said a lot 00:49:09.040 --> 00:49:13.720 of what I wanted to say and I number one, thank you for it. 00:49:13.720 --> 00:49:15.940 And number two, I'm very much looking forward 00:49:15.940 --> 00:49:19.323 to Edison addressing those issues. 00:49:20.350 --> 00:49:24.600 It is important that Edison be more responsive 00:49:24.600 --> 00:49:29.600 and rein in the use of these PSPS events. 00:49:30.260 --> 00:49:34.140 I am privileged to represent a number of canyons, 00:49:34.140 --> 00:49:38.850 rural canyons here in Orange County that certainly amongst 00:49:38.850 --> 00:49:43.070 folks in Orange County bear the brunt of the shutdowns. 00:49:43.070 --> 00:49:45.670 And one thing that is critical. 00:49:45.670 --> 00:49:48.370 You listed yourself Madam President, 00:49:48.370 --> 00:49:53.370 a number of real world impacts that the shutdowns have. 00:49:53.860 --> 00:49:57.570 And I wanna emphasize there is of course the uncertainty 00:49:57.570 --> 00:50:02.500 you mentioned, just with the repeated threats of a shutdown. 00:50:02.500 --> 00:50:05.090 But when the shutdown itself happens, 00:50:05.090 --> 00:50:10.090 one of the other effects that maybe didn't get discussed 00:50:10.310 --> 00:50:13.110 and needs to be considered by Edison 00:50:13.110 --> 00:50:16.153 is the fact that when the power goes off, 00:50:17.270 --> 00:50:19.960 at least in the canyons I represent, 00:50:19.960 --> 00:50:23.260 so too goes off any communication, 00:50:23.260 --> 00:50:26.870 so if there is a preemptive shutdown of power, 00:50:26.870 --> 00:50:28.930 and then there is a fire, 00:50:28.930 --> 00:50:31.550 or there is as we face with the rains, 00:50:31.550 --> 00:50:36.550 a threat of a slide or a flood, the power is down, 00:50:36.640 --> 00:50:41.147 the ability to call 911 is down, the ability to receive 00:50:41.147 --> 00:50:45.200 alerts from our Orange County alert system is gone, 00:50:45.200 --> 00:50:50.200 that not only leaves the residents literally in the dark, 00:50:50.530 --> 00:50:53.350 but also very figuratively, in the dark in terms 00:50:53.350 --> 00:50:57.120 of the threats to them, their families, their properties. 00:50:57.120 --> 00:51:02.120 And so something like that threat needs to be considered 00:51:02.610 --> 00:51:06.840 by Edison in making its determinations. 00:51:06.840 --> 00:51:11.840 I will add, as I believe both Congressman Garcia 00:51:12.100 --> 00:51:16.880 and Senator Wayso mentioned, the idea that the criteria 00:51:16.880 --> 00:51:21.880 for the shutdown needs to be rethought by Edison. 00:51:22.450 --> 00:51:24.260 I had a town hall. 00:51:24.260 --> 00:51:28.132 Edison was there, I thank them for participating. 00:51:28.132 --> 00:51:30.560 But I hope they heard the importance 00:51:30.560 --> 00:51:34.340 of a little bit more measured criteria. 00:51:34.340 --> 00:51:37.960 Not all of the Canyons that I represent are the same 00:51:37.960 --> 00:51:39.940 and will be affected the same way 00:51:39.940 --> 00:51:42.010 by winds of a certain speed. 00:51:42.010 --> 00:51:45.370 And of course, throughout the state of California 00:51:45.370 --> 00:51:48.040 the winds in my canyons may have different effects 00:51:48.040 --> 00:51:51.080 than say the winds in the district represented 00:51:51.080 --> 00:51:54.600 by Congressman Garcia or Assemblywoman (indistinct), 00:51:54.600 --> 00:51:59.600 I would hope that Edison is on top of those distinctions 00:51:59.970 --> 00:52:03.570 as it goes forward in responding to you 00:52:03.570 --> 00:52:08.570 and this very important inquiry by the CPUC. 00:52:08.660 --> 00:52:11.323 Thank you, Madam President and Commissioners. 00:52:12.900 --> 00:52:15.550 Thank you very much. You're welcome. 00:52:15.550 --> 00:52:20.550 Thank you very much, Supervisor Wagner, 00:52:20.640 --> 00:52:23.370 for participating today and thank you for your remarks. 00:52:23.370 --> 00:52:27.463 Now we'll move on to Mayor Keith Mashburn from Simi Valley. 00:52:30.310 --> 00:52:31.160 Thank you, honorable 00:52:31.160 --> 00:52:34.830 President Batjer and Commissioners. 00:52:34.830 --> 00:52:37.810 I am the elected mayor of the city of Simi Valley, 00:52:37.810 --> 00:52:41.140 population 125,000 in Ventura County 00:52:41.140 --> 00:52:43.070 and a former Ventura County Fire 00:52:43.070 --> 00:52:46.130 battalion chief and investigator. 00:52:46.130 --> 00:52:51.130 Simi Valley has too much experience with SCE's PSPS events. 00:52:51.580 --> 00:52:56.260 In 2020, the city's six PSPS events 00:52:56.260 --> 00:53:01.260 began in September ranging from 24 to 72 hours, 00:53:01.490 --> 00:53:06.080 with one PSPS event each week between Thanksgiving Day 00:53:06.080 --> 00:53:09.623 and December, 8th and another during the Christmas holiday. 00:53:10.460 --> 00:53:15.460 Over 36,000 customers were impacted during any given event. 00:53:17.620 --> 00:53:21.360 During these outages, customers received unintelligible 00:53:21.360 --> 00:53:24.733 incomplete and confusing notifications. 00:53:25.700 --> 00:53:29.500 Our residents request you to direct Edison leadership 00:53:29.500 --> 00:53:33.490 to provide an explanation why the energizes circuits 00:53:33.490 --> 00:53:36.380 that are wholly contained within fully developed 00:53:36.380 --> 00:53:40.950 urban areas, including underground distribution lines, 00:53:40.950 --> 00:53:44.499 where there is no clear danger of wildfire. 00:53:44.499 --> 00:53:49.499 Our residents respectfully request the CPUC require Edison 00:53:52.030 --> 00:53:56.570 to use a targeted approach in its PSPS events 00:53:56.570 --> 00:54:00.023 by employing air switches on its circuits. 00:54:01.099 --> 00:54:04.220 PSPS events may avert wildfire, 00:54:04.220 --> 00:54:08.290 but they create other dangerous situations instead. 00:54:08.290 --> 00:54:11.790 When SCE de-energizes it circuits traffic signals 00:54:11.790 --> 00:54:14.523 within the circuit lose power and go dark. 00:54:15.390 --> 00:54:20.040 This creates an extreme danger for drivers and pedestrians. 00:54:20.040 --> 00:54:24.040 These dark intersections operational prior to the event 00:54:24.040 --> 00:54:26.500 become a city liability. 00:54:26.500 --> 00:54:31.183 The city respectfully requests the CPUC to compel Edison 00:54:32.191 --> 00:54:35.413 to keep the power on to our traffic signals. 00:54:36.670 --> 00:54:38.740 If Edison is unable to do so, 00:54:38.740 --> 00:54:41.040 what liability will they assume 00:54:41.040 --> 00:54:44.610 for creating these hazardous situations? 00:54:44.610 --> 00:54:47.110 Will Edison reimburse cities the cost 00:54:47.110 --> 00:54:50.160 to install backup power systems on the signals 00:54:50.160 --> 00:54:53.463 to avert outages due to PSPS events? 00:54:54.970 --> 00:54:58.420 Edison has no disincentive not to turn the power off 00:54:58.420 --> 00:55:00.760 to 1000s of customers. 00:55:00.760 --> 00:55:03.510 They don't reimburse their customers for food loss 00:55:03.510 --> 00:55:08.050 in the refrigerators and freezers due to PSPS events. 00:55:08.050 --> 00:55:10.800 They don't reimburse for large appliances 00:55:10.800 --> 00:55:13.983 that fail when the circuit is reenergized. 00:55:16.090 --> 00:55:19.560 Edison has successfully transferred the liability 00:55:19.560 --> 00:55:22.680 that it has been seeking to avoid from wildfires 00:55:22.680 --> 00:55:25.940 directly to its ratepayers and the communities 00:55:25.940 --> 00:55:28.363 it serves on the taxpayers done. 00:55:29.770 --> 00:55:33.640 President Batjer and honorable Commissioners, 00:55:33.640 --> 00:55:37.100 please hold Edison financially responsible 00:55:37.100 --> 00:55:39.660 for the dangerous situation is creating 00:55:39.660 --> 00:55:41.710 in this service area. 00:55:41.710 --> 00:55:45.420 Simi Valley resonance along with all SCE customers 00:55:45.420 --> 00:55:47.150 deserve far better. 00:55:47.150 --> 00:55:49.638 And I thank you for having this meeting. 00:55:49.638 --> 00:55:52.730 Deeply appreciated by my constituency 00:55:52.730 --> 00:55:54.213 and the city of Simi Valley. 00:55:54.213 --> 00:55:55.543 Have a wonderful day. 00:55:57.390 --> 00:55:59.020 Thank you, Mayor Mashburn. 00:55:59.020 --> 00:56:00.940 I wanna thank you also for the letter 00:56:00.940 --> 00:56:03.350 that you sent the Commission it was extremely helpful 00:56:03.350 --> 00:56:05.050 in preparation for today. 00:56:05.050 --> 00:56:07.330 Very thoughtful letter received many letters 00:56:07.330 --> 00:56:10.190 from your constituents, including one that was extremely 00:56:11.130 --> 00:56:14.340 detailed and helpful for Mr. Michael Murphy 00:56:14.340 --> 00:56:15.360 of Simi Valley. 00:56:15.360 --> 00:56:17.310 So thank you very much, Mayor. 00:56:17.310 --> 00:56:22.310 We will now turn to Mayor David Shaver from Stanton. 00:56:24.293 --> 00:56:26.160 Hello, can you hear me okay? 00:56:26.160 --> 00:56:27.710 Yes, we certainly can, Mr. Mayor. 00:56:27.710 --> 00:56:29.900 Okay, use David Schobert. 00:56:29.900 --> 00:56:32.530 But that's quite alright. I still apologize. 00:56:32.530 --> 00:56:35.160 But the name like Batjer, and Chava, 00:56:35.160 --> 00:56:36.270 I should have gotten that right. 00:56:36.270 --> 00:56:38.690 Thank you. That's too simple. 00:56:38.690 --> 00:56:39.710 It's a way it's spelled. 00:56:39.710 --> 00:56:42.700 Anyway, I wanna thank the Public Utilities Commission, 00:56:42.700 --> 00:56:45.340 the board CAL FIRE. 00:56:45.340 --> 00:56:49.060 And, of course, Edison for putting in getting this going. 00:56:49.060 --> 00:56:51.910 I'm coming from a little bit different point. 00:56:51.910 --> 00:56:56.750 I've heard a lot of concerns, which I'm also aware of, 00:56:56.750 --> 00:56:59.370 fortunately, in my area of Southern California, 00:56:59.370 --> 00:57:01.260 which is Orange County, 00:57:01.260 --> 00:57:06.260 which has a very urban and condensed population. 00:57:06.320 --> 00:57:10.180 Edison has done some things which I wanna share with you, 00:57:10.180 --> 00:57:12.703 which I think is a part of a solution. 00:57:14.000 --> 00:57:17.733 Number one, their outreach program has 00:57:17.733 --> 00:57:20.600 greatly improved over the past year. 00:57:20.600 --> 00:57:22.980 I know that there's two types of emergencies 00:57:22.980 --> 00:57:24.847 that have affected my community at (faintly speaking). 00:57:25.720 --> 00:57:28.120 The first one being the rolling blackouts, 00:57:28.120 --> 00:57:29.600 and the other ones that have been caused 00:57:29.600 --> 00:57:31.980 by some kind of an emergency, you know, 00:57:31.980 --> 00:57:36.070 whether it's a car hitting a telephone pole, or human, 00:57:36.070 --> 00:57:39.800 other human activity, or Mother Nature. 00:57:39.800 --> 00:57:43.240 I will let you know that the nice thing about it is that 00:57:43.240 --> 00:57:46.270 we have not been offline that much 00:57:46.270 --> 00:57:48.940 because of the grid system that has been established 00:57:48.940 --> 00:57:52.333 by Southern California Edison in our urban area. 00:57:53.230 --> 00:57:57.190 It's nice to know that the Public Utilities Commission 00:57:57.190 --> 00:58:02.190 had the foresight to put the first natural gas power plant, 00:58:02.250 --> 00:58:05.600 the very substation in my city of Stanton, 00:58:05.600 --> 00:58:08.900 which produces 49.8 megawatts. 00:58:08.900 --> 00:58:11.330 These types of plants are instrumental 00:58:11.330 --> 00:58:13.360 in taking care of not only the overload, 00:58:13.360 --> 00:58:14.960 but also emergency (indistinct). 00:58:16.130 --> 00:58:18.179 I also found it was quite interesting 00:58:18.179 --> 00:58:23.179 in the fact that the plant and the county and the state 00:58:24.303 --> 00:58:28.270 took the liberty to extend the lines through my community 00:58:28.270 --> 00:58:31.720 so that it would reach out and provide power from that plant 00:58:31.720 --> 00:58:33.673 to my seven neighboring cities. 00:58:34.560 --> 00:58:39.560 Taking it a step further, there was a third party Wpower 00:58:39.580 --> 00:58:43.400 that just recently completed a 98 megawatt 00:58:43.400 --> 00:58:47.610 battery backup peaker plants directly across the street 00:58:47.610 --> 00:58:48.830 from library stations. 00:58:48.830 --> 00:58:51.330 So I call them my twin towers of power 00:58:51.330 --> 00:58:53.330 in the city of Stanton. 00:58:53.330 --> 00:58:55.820 This battery backup, as you know, 00:58:55.820 --> 00:58:58.660 is state of the art is sort of the first of its kind 00:58:58.660 --> 00:59:00.030 to actually store the energy 00:59:00.030 --> 00:59:04.709 and use it as it necessitates itself on off peak hours. 00:59:04.709 --> 00:59:07.750 I wanna thank the CUP for helping me get 00:59:07.750 --> 00:59:10.070 that in my community but also bringing it 00:59:10.070 --> 00:59:12.130 to Southern California. 00:59:12.130 --> 00:59:15.880 As far as my relationship goes, I'm very fortunate. 00:59:15.880 --> 00:59:19.915 And I think this is one thing that Edison can learn from. 00:59:19.915 --> 00:59:24.390 Edison is a is got a lot of hierarchy. 00:59:24.390 --> 00:59:26.840 But what I find is the best way is to work through 00:59:26.840 --> 00:59:29.620 your local government relations people. 00:59:29.620 --> 00:59:34.080 I'm very blessed to have a young lady, Jessica Fernandez, 00:59:34.080 --> 00:59:37.800 that works directly with my city and my neighboring cities. 00:59:37.800 --> 00:59:39.360 I was just looking at my email. 00:59:39.360 --> 00:59:42.290 I have gotten 62 messages from her 00:59:42.290 --> 00:59:46.370 within the past several months and that's almost one a week. 00:59:46.370 --> 00:59:49.450 And I think those what's interesting about that if she tries 00:59:49.450 --> 00:59:52.540 to update me constantly on what's going on, 00:59:52.540 --> 00:59:56.000 and she's able to forecast some of the workouts, 00:59:56.000 --> 00:59:58.910 I think where they could improve on their system 00:59:58.910 --> 01:00:02.030 is for the emergence interruptions of service. 01:00:02.030 --> 01:00:03.590 Those are the unexpected ones 01:00:03.590 --> 01:00:07.120 whose oftentimes catches them by surprise. 01:00:07.120 --> 01:00:10.830 But it also catches my residents by surprise. 01:00:10.830 --> 01:00:14.280 So as long as we know when the larger ones are coming, 01:00:14.280 --> 01:00:17.940 and we can prepare for it, with the way in which we can keep 01:00:17.940 --> 01:00:21.360 our refrigerator doors closed, we can prepare for that. 01:00:21.360 --> 01:00:22.950 I think that's important. 01:00:22.950 --> 01:00:25.670 They haven't proved that in my area. 01:00:25.670 --> 01:00:28.370 And I think it's because unlike some of the others, 01:00:28.370 --> 01:00:31.560 folks, people, you know, where their people are spread out 01:00:31.560 --> 01:00:35.930 in larger areas, we're more in contact, urban area. 01:00:35.930 --> 01:00:39.000 One of the other things too, is once you get it to the local 01:00:39.000 --> 01:00:41.220 government affairs people, they can have 01:00:41.220 --> 01:00:43.890 that personal relationship with local government, 01:00:43.890 --> 01:00:47.000 and they can know what's going on. 01:00:47.000 --> 01:00:50.700 So my comment is, is that I really appreciate you 01:00:50.700 --> 01:00:52.270 having this meeting. 01:00:52.270 --> 01:00:55.990 Because yes, I was affected by the PSPS 01:00:55.990 --> 01:00:58.540 as they came in waves. 01:00:58.540 --> 01:01:00.780 Fortunately, the city of Stanton 01:01:00.780 --> 01:01:03.670 and my neighboring communities were able to do well with it, 01:01:03.670 --> 01:01:08.670 because the CUPs foresight to go these two major 01:01:08.680 --> 01:01:12.270 or this one major first peaker plant in Stanton, 01:01:12.270 --> 01:01:17.270 and then also Edison, Southern California, and teaming up 01:01:18.170 --> 01:01:22.710 with Wpower to get my new 98 megawatt battery backup power 01:01:22.710 --> 01:01:26.420 plant that is already open and running here in my community. 01:01:26.420 --> 01:01:29.070 Anyway, I wanna thank everyone for giving me 01:01:29.070 --> 01:01:30.893 a chance to share my thoughts. 01:01:32.010 --> 01:01:35.870 I appreciate all that you do, especially on our rates, 01:01:35.870 --> 01:01:38.490 whether it's a water rates or electrical rates, 01:01:38.490 --> 01:01:40.047 and I wish you all to be safe. 01:01:40.047 --> 01:01:41.690 And again, thank you. 01:01:42.764 --> 01:01:43.597 Thank you, Mr. Mayor. 01:01:43.597 --> 01:01:45.710 Now we will turn to Congress. 01:01:45.710 --> 01:01:49.723 Excuse me, Council Member Pam Walter of Acton. 01:01:53.610 --> 01:01:57.043 Hello, thank you for taking my call. 01:01:57.043 --> 01:02:00.190 This is Pam Walter, and I am a member 01:02:00.190 --> 01:02:02.600 of the Acton Town Council 01:02:02.600 --> 01:02:06.050 and a 32 year resident of rural (indistinct). 01:02:06.050 --> 01:02:09.130 I would like to express my sincere hope that as a follow up 01:02:09.130 --> 01:02:12.973 to this meeting, you will explore whether fcpe PSPS 01:02:15.080 --> 01:02:18.610 threshold really do represent extreme wind 01:02:18.610 --> 01:02:20.630 and humidity conditions. 01:02:20.630 --> 01:02:23.110 Because my own personal experience indicates 01:02:23.110 --> 01:02:24.660 that they do not. 01:02:24.660 --> 01:02:28.280 There are three distribution circuits in Acton, 01:02:28.280 --> 01:02:31.260 the pick, the shovel and the bootlegger. 01:02:31.260 --> 01:02:36.040 I am on the shovel circuit, and SCE shuts off power 01:02:36.040 --> 01:02:41.040 to my home, even when there is not even a slight breeze. 01:02:41.720 --> 01:02:44.190 The shovel and bootlegger circuit was shut off 01:02:44.190 --> 01:02:48.570 in every single PSPS event that SCE initiated 01:02:48.570 --> 01:02:51.120 in LA County in 2020. 01:02:51.120 --> 01:02:56.120 Last week, SCE conducted a PSPS event on the peak circuit 01:02:57.610 --> 01:03:00.610 and even cut power to homes, which have underground 01:03:00.610 --> 01:03:03.720 utilities and are located adjacent 01:03:03.720 --> 01:03:07.080 to SCE substation inactive. 01:03:07.080 --> 01:03:09.380 None of this makes sense to me. 01:03:09.380 --> 01:03:13.300 I know that SCE has reported to you that is achieved some 01:03:13.300 --> 01:03:17.260 reductions in their PSPS events this year 01:03:17.260 --> 01:03:19.100 compared to last year. 01:03:19.100 --> 01:03:23.550 But that is not consistent with actions experience. 01:03:23.550 --> 01:03:27.070 Our local school district has already lost 01:03:27.070 --> 01:03:30.260 more than a week of school, which makes this year 01:03:30.260 --> 01:03:33.210 even worse than last year, if this continues 01:03:33.210 --> 01:03:35.200 in the same manner. 01:03:35.200 --> 01:03:38.430 Another problem is that because Acton is a desert, 01:03:38.430 --> 01:03:41.900 our native vegetation is very low growing 01:03:41.900 --> 01:03:46.840 and does not pose a significant wildfire hazard 01:03:46.840 --> 01:03:48.350 from blowing branches. 01:03:48.350 --> 01:03:52.610 So the wind threshold to me that they use in Acton 01:03:52.610 --> 01:03:56.393 should reflect this and be based on structural winds. 01:03:59.010 --> 01:04:01.240 That is not what SCE does. 01:04:01.240 --> 01:04:05.780 In fact, SCE uses the same peak winds thresholds 01:04:05.780 --> 01:04:10.780 of 31 miles per hour and 46 miles per hour just everywhere, 01:04:12.450 --> 01:04:15.720 regardless of the local vegetation situation. 01:04:15.720 --> 01:04:19.290 To me, this is wrong, and it should be stopped. 01:04:19.290 --> 01:04:24.290 I'm asking on my own behalf and on behalf of my community. 01:04:24.490 --> 01:04:29.430 Please, please ensure that SCE revises its shut off 01:04:29.430 --> 01:04:33.950 threshold so that they actually represent extreme conditions 01:04:33.950 --> 01:04:36.930 and not typical conditions in our community. 01:04:36.930 --> 01:04:41.670 I have personally been shut off for a period of 36 hours, 01:04:41.670 --> 01:04:45.918 and I am on a well and it's extremely difficult 01:04:45.918 --> 01:04:49.630 to even function when you don't have water. 01:04:49.630 --> 01:04:53.120 I really appreciate you taking the time to listen to me. 01:04:53.120 --> 01:04:56.440 And I appreciate your time and consideration 01:04:56.440 --> 01:04:59.120 for everything that needs to be done in the future 01:04:59.120 --> 01:05:01.540 to help my community of Acton. 01:05:01.540 --> 01:05:04.903 Thank you very much president and Commissioners. 01:05:06.450 --> 01:05:09.300 Thank you, council member. 01:05:09.300 --> 01:05:12.410 Now we're going to turn to your colleague, 01:05:12.410 --> 01:05:16.213 Council Member Jeremiah (indistinct), also from Acton town. 01:05:18.640 --> 01:05:20.375 Hello, everyone. 01:05:20.375 --> 01:05:23.890 (muffled speaking) Commissioners, no community has been 01:05:23.890 --> 01:05:26.930 more affected by SCE's PSPS activities 01:05:26.930 --> 01:05:28.230 in the community of Acton. 01:05:29.090 --> 01:05:31.571 So we resinated of Acton are very grateful 01:05:31.571 --> 01:05:33.380 that you convene this meeting today. 01:05:33.380 --> 01:05:35.330 Today I'm speaking on behalf of the town council, 01:05:35.330 --> 01:05:37.723 which I'm very fortunate to serve as president. 01:05:38.640 --> 01:05:40.980 Back in town councils worked really hard over the last year 01:05:40.980 --> 01:05:42.860 to bring light to the problems and the hardships 01:05:42.860 --> 01:05:47.860 that Edison's PSPS events have posed to rural residents, 01:05:48.600 --> 01:05:51.893 like myself and the rest of the folks in our community. 01:05:52.750 --> 01:05:55.580 And our concerns extend well beyond 01:05:55.580 --> 01:05:57.010 just notification errors. 01:05:57.010 --> 01:05:59.010 For example, every time that Edison 01:05:59.010 --> 01:06:02.260 shuts off power here Acton, our residents lose all 01:06:02.260 --> 01:06:04.590 connection to the outside world. 01:06:04.590 --> 01:06:09.370 That's from cable TV, where they can get news 01:06:09.370 --> 01:06:10.613 to cell phone signal. 01:06:11.600 --> 01:06:14.230 The only thing left is satellite. 01:06:14.230 --> 01:06:16.380 And that's if you have a generator running. 01:06:17.630 --> 01:06:20.530 Even if residents have a full solar and battery backup, 01:06:20.530 --> 01:06:23.470 that doesn't really help because again, the internet's gone, 01:06:23.470 --> 01:06:26.950 and the TV service for most residents is gone as well. 01:06:26.950 --> 01:06:29.410 This proves the real life safety threat 01:06:29.410 --> 01:06:34.160 and it manifested itself stream Edison's took fire 01:06:34.160 --> 01:06:36.770 during fire during the PSPS event. 01:06:36.770 --> 01:06:39.990 We had risen to two in the morning, as family members 01:06:39.990 --> 01:06:42.450 that were totally unaware that fire was nearby 01:06:42.450 --> 01:06:44.530 and nearly upon them. 01:06:44.530 --> 01:06:47.820 And they basically went in the middle of the dark 01:06:47.820 --> 01:06:49.100 to get them evacuated out. 01:06:49.100 --> 01:06:50.710 And that's because we had no way to call them 01:06:50.710 --> 01:06:52.060 they had no way to contact. 01:06:53.420 --> 01:06:55.340 One of our towns biggest concerns is 01:06:55.340 --> 01:06:58.640 that as I've never really considered the other public safety 01:06:58.640 --> 01:07:01.800 risks that have caused by PSPS doesn't contemplate 01:07:01.800 --> 01:07:05.060 that PSPS activities themselves can lead to wildfires 01:07:06.140 --> 01:07:09.900 mentioned to fire before the TIG fire began 01:07:09.900 --> 01:07:12.010 in a community with Jason Jackson. 01:07:12.010 --> 01:07:17.010 And during a lengthy PSPS event that a resident decided 01:07:17.390 --> 01:07:19.100 they were hungry in the making meal 01:07:19.100 --> 01:07:23.740 and proceeded to use a smoker outside which was the start 01:07:23.740 --> 01:07:27.090 of that fire because they couldn't use inside 01:07:27.980 --> 01:07:29.380 facilities that they had. 01:07:29.380 --> 01:07:33.162 And they couldn't even stop the fire from the start point 01:07:33.162 --> 01:07:35.713 because they had no water because the well was turned off. 01:07:35.713 --> 01:07:39.490 In 2019, the Maria fire was ignited by SCE equipment 01:07:39.490 --> 01:07:42.903 that was sparked when Edison reenergize the line. 01:07:42.903 --> 01:07:45.340 And if the fire was ignited in 2019, by a generator 01:07:45.340 --> 01:07:48.850 that a homeowner was using during PSPS event. 01:07:48.850 --> 01:07:52.193 These are all real, very real wildfire events 01:07:52.193 --> 01:07:54.180 that have casual links to PSPS. 01:07:54.180 --> 01:07:56.440 But aren't don't appear to be factored 01:07:56.440 --> 01:08:00.470 into PSPS decision making by Edison. 01:08:00.470 --> 01:08:02.590 This is clear from all their posts, events reports, 01:08:02.590 --> 01:08:06.450 which only assume that PSPS will prevent wildfires 01:08:06.450 --> 01:08:08.770 never contemplate the fact that PSPS can actually 01:08:08.770 --> 01:08:10.350 lead to wildfires. 01:08:10.350 --> 01:08:12.190 And based upon what I've highlighted, 01:08:12.190 --> 01:08:14.345 we know that something is wrong. 01:08:14.345 --> 01:08:16.780 When things we hope the Commission will direct (indistinct) 01:08:16.780 --> 01:08:19.890 to properly way very real potential deadly consequences 01:08:19.890 --> 01:08:23.520 of its PSPS activities and refrain from initiating PSPS 01:08:23.520 --> 01:08:26.580 until the most extreme circumstances are (indistinct). 01:08:26.580 --> 01:08:29.380 And you know, just to kind of double down on that. 01:08:29.380 --> 01:08:33.740 I really think as residents we have an expectation 01:08:33.740 --> 01:08:37.970 that power is delivered safely, that regardless of the wind, 01:08:37.970 --> 01:08:40.860 it can't be delivered above ground safely 01:08:40.860 --> 01:08:43.940 then the underground of whatever needs to happen. 01:08:43.940 --> 01:08:45.330 It needs to happen. 01:08:45.330 --> 01:08:50.291 Our residents have suffered through so many days of outages 01:08:50.291 --> 01:08:53.630 and outages related to things they're supposed 01:08:53.630 --> 01:08:57.040 to be hardening the grid, which doesn't appear to have 01:08:57.040 --> 01:09:00.683 worked as 2020 seems to have been even worse 01:09:00.683 --> 01:09:02.117 than the previous year. 01:09:02.117 --> 01:09:03.563 So I thank you for your time. 01:09:03.563 --> 01:09:05.710 Thank you for listening to our comments 01:09:05.710 --> 01:09:08.973 and concerns and look forward to your outcome. 01:09:11.020 --> 01:09:13.900 Thank you very much for participating. 01:09:13.900 --> 01:09:16.380 Today, council member Owen. 01:09:16.380 --> 01:09:17.894 Thank you. 01:09:17.894 --> 01:09:20.520 We'll now turn to 01:09:21.660 --> 01:09:25.870 Kevin Payne who is President and CEO of SoCal Edison. 01:09:25.870 --> 01:09:28.910 And thank you, Mr. Payne and your colleagues from Edison 01:09:28.910 --> 01:09:33.580 for sitting here we underestimated or overestimated 01:09:33.580 --> 01:09:36.760 our timeframes, and I apologize to you. 01:09:36.760 --> 01:09:38.680 It is now your turn. 01:09:38.680 --> 01:09:39.763 So, Mr. Payne. 01:09:41.060 --> 01:09:43.800 Thank you very much and good afternoon, President Batjer 01:09:43.800 --> 01:09:47.170 Commissioners, Director Ghilarducci, Director Porter 01:09:47.170 --> 01:09:49.240 and everybody attending today. 01:09:49.240 --> 01:09:51.420 Really appreciate the feedback that we've gotten already 01:09:51.420 --> 01:09:54.190 as you could probably see, I was furiously taking notes 01:09:54.190 --> 01:09:58.530 and determined to follow up on everything here today. 01:09:58.530 --> 01:10:00.090 I'm Kevin Payne, President and CEO, 01:10:00.090 --> 01:10:01.590 Southern California Edison. 01:10:01.590 --> 01:10:03.250 And I'm joined by several other leaders 01:10:03.250 --> 01:10:06.350 who have responsibility for many of our PSPS activity. 01:10:06.350 --> 01:10:09.030 So when we get to their pieces of the presentation, 01:10:09.030 --> 01:10:10.763 they'll introduce themselves. 01:10:11.820 --> 01:10:13.800 I also wanna thank you, President Batjer, 01:10:13.800 --> 01:10:16.250 for convening this meeting and for the opportunity 01:10:16.250 --> 01:10:18.100 to discuss the concerns that you raised 01:10:18.100 --> 01:10:19.853 in January 19 letter. 01:10:20.820 --> 01:10:22.680 We know how important these issues are 01:10:22.680 --> 01:10:24.310 to everybody in attendance today. 01:10:24.310 --> 01:10:27.200 And we will first and foremost, listen, 01:10:27.200 --> 01:10:29.977 to ensure that we understand all of their perspectives 01:10:29.977 --> 01:10:32.430 will be here until the last comment is made. 01:10:32.430 --> 01:10:35.580 And we're gonna take each one of them to heart. 01:10:35.580 --> 01:10:38.700 We also hope that today will be a valuable two way dialogue 01:10:38.700 --> 01:10:40.430 where we can increase the understanding 01:10:40.430 --> 01:10:44.420 of our PSPS practices and make them more transparent. 01:10:44.420 --> 01:10:47.390 We do understand that there are lots of complexities here. 01:10:47.390 --> 01:10:50.130 And there's lots of understanding that may be lacking. 01:10:50.130 --> 01:10:52.260 And so we look forward to that. 01:10:52.260 --> 01:10:53.750 Based on the dialogue here today, 01:10:53.750 --> 01:10:56.040 and then subsequent meetings that we might hold 01:10:56.040 --> 01:10:58.710 with some of the participants, we will formulate 01:10:58.710 --> 01:11:01.580 our action plan to address each of the issue areas 01:11:01.580 --> 01:11:03.880 that you outlined in your letter. 01:11:03.880 --> 01:11:06.280 My opening comments today are going to provide 01:11:06.280 --> 01:11:09.060 some perspective on our approach to managing the risk 01:11:09.060 --> 01:11:12.240 of catastrophic wildfires, and how we use PSPS 01:11:12.240 --> 01:11:14.127 as a last resort to protect the lives 01:11:14.127 --> 01:11:16.250 and the property of the people that we serve. 01:11:16.250 --> 01:11:19.850 When the weather in fire danger conditions demand it, 01:11:19.850 --> 01:11:22.450 then several of our leaders will provide some more detailed 01:11:22.450 --> 01:11:24.690 information related to each of the issue areas 01:11:24.690 --> 01:11:26.330 that you described in your letter. 01:11:26.330 --> 01:11:28.430 So again, we look forward to the dialogue. 01:11:29.930 --> 01:11:33.730 2020 was a year of unimaginable tragedy 01:11:33.730 --> 01:11:35.320 for many Californian. 01:11:35.320 --> 01:11:38.530 Five of the six largest wildfires in California history 01:11:38.530 --> 01:11:42.160 happened in 2020, and over 4 million acres were burned. 01:11:42.160 --> 01:11:45.270 So these fires, they illustrate the nature and extent 01:11:45.270 --> 01:11:47.230 of the fire risk threat that we're facing, 01:11:47.230 --> 01:11:49.060 due to extreme weather conditions, 01:11:49.060 --> 01:11:51.900 along with abundant and dry fields. 01:11:51.900 --> 01:11:53.340 And until last week, 01:11:53.340 --> 01:11:57.080 rainfalls in Central and Southern California were 50 to 75%, 01:11:57.080 --> 01:11:59.950 below average, and numerous Santa Ana wind events 01:11:59.950 --> 01:12:03.930 came in waves, requiring PSPS, our last resort 01:12:03.930 --> 01:12:06.280 to be needed far more than any of us were like. 01:12:07.190 --> 01:12:11.120 Having said that, I understand the impact on people 01:12:11.120 --> 01:12:13.500 who've been affected by these PSPS events. 01:12:13.500 --> 01:12:15.010 You can hear it in their voices. 01:12:15.010 --> 01:12:16.443 I know they're angry and frustrated. 01:12:16.443 --> 01:12:19.350 I've heard from a number of them directly. 01:12:19.350 --> 01:12:20.820 And I know that particularly 01:12:20.820 --> 01:12:23.360 with the COVID-19 pandemic on us. 01:12:23.360 --> 01:12:27.480 That's it, this has impacted their lives in so many ways. 01:12:27.480 --> 01:12:30.050 And I know that there's also no set of customer care 01:12:30.050 --> 01:12:32.520 programs that can fully overcome the impacts 01:12:32.520 --> 01:12:35.213 of being without power for extended periods. 01:12:35.213 --> 01:12:39.793 But I also know what wildfire devastation looks like. 01:12:39.793 --> 01:12:42.610 I've seen entire neighborhoods reduced to nothing 01:12:42.610 --> 01:12:45.470 but concrete slabs and twisted metal. 01:12:45.470 --> 01:12:47.220 I've seen people fleeing for their lives 01:12:47.220 --> 01:12:49.920 and wondering what will be there when they come back. 01:12:49.920 --> 01:12:52.480 We've all seen it and knowing what's at stake, 01:12:52.480 --> 01:12:55.659 we have terribly difficult decisions to make. 01:12:55.659 --> 01:12:59.600 But given that we have Edison also have the responsibility 01:12:59.600 --> 01:13:02.630 to help our communities deal with this tragic situation 01:13:02.630 --> 01:13:05.280 in every way that we reasonably can. 01:13:05.280 --> 01:13:07.650 If there are areas where we have failed in that regard, 01:13:07.650 --> 01:13:10.200 we will continue our improvements until we succeed. 01:13:11.470 --> 01:13:13.430 Now ultimately, the more resilient grid 01:13:13.430 --> 01:13:16.414 that we described in our wildfire mitigation plans, 01:13:16.414 --> 01:13:19.510 will significantly reduce the risk of utility equipment 01:13:19.510 --> 01:13:23.650 sparking catastrophic wildfires, and the need for PSPS. 01:13:23.650 --> 01:13:27.430 From managing vegetation, to aerial and ground inspections 01:13:27.430 --> 01:13:30.810 to advanced protection technologies to 1000s of miles 01:13:30.810 --> 01:13:33.160 of covered conductor is a comprehensive plan 01:13:33.160 --> 01:13:35.200 to address these issues. 01:13:35.200 --> 01:13:38.310 Last year, we installed nearly 1000 miles covered conductor 01:13:38.310 --> 01:13:40.030 and we are going to further accelerate 01:13:40.030 --> 01:13:41.763 this progress in 2021. 01:13:43.520 --> 01:13:46.440 Now let me turn my attention briefly to Edison's approach 01:13:46.440 --> 01:13:48.810 to public safety power shut off. 01:13:48.810 --> 01:13:51.900 Our actions are guided by four main objectives. 01:13:51.900 --> 01:13:55.280 So first, protect public safety, of course. 01:13:55.280 --> 01:13:57.170 Second, to keep the power on 01:13:57.170 --> 01:13:59.073 for as many customers as possible. 01:14:00.300 --> 01:14:03.180 Third, to communicate clearly and accurately. 01:14:03.180 --> 01:14:06.220 And finally to minimize the impact of shut off 01:14:06.220 --> 01:14:08.943 when they do have to occur through customer programs. 01:14:09.960 --> 01:14:11.730 These objectives are attainable, 01:14:11.730 --> 01:14:14.520 and we have made some good progress in some areas. 01:14:14.520 --> 01:14:16.950 But in other areas, however, we're falling short, 01:14:16.950 --> 01:14:19.603 and but we are absolutely committed to improving. 01:14:20.720 --> 01:14:23.240 And still other areas there may be some misunderstandings 01:14:23.240 --> 01:14:26.130 or ambiguities in the requirements and aligning there, 01:14:26.130 --> 01:14:27.993 among all of us will be very helpful. 01:14:29.220 --> 01:14:30.860 As context for the discussion today. 01:14:30.860 --> 01:14:32.880 Let me just take a few minutes to explain 01:14:32.880 --> 01:14:35.600 how our PSPS process works. 01:14:35.600 --> 01:14:37.180 We start with forecasting. 01:14:37.180 --> 01:14:39.600 Our meteorologists are looking at three to five days 01:14:39.600 --> 01:14:41.980 and we activate our PSPS team 01:14:41.980 --> 01:14:43.890 when the forecasted wind speeds, 01:14:43.890 --> 01:14:45.510 humidity and fuel conditions 01:14:45.510 --> 01:14:47.710 combined to cause significant wildfire risk. 01:14:48.660 --> 01:14:50.810 At this point, we send our crews into the field, 01:14:50.810 --> 01:14:54.690 sometimes hundreds of to do both ground and air patrols. 01:14:54.690 --> 01:14:57.470 They inspect every mile the line in the area to look for 01:14:57.470 --> 01:14:59.978 and repair any conditions that could make our lines 01:14:59.978 --> 01:15:01.763 vulnerable to the coming weather. 01:15:02.730 --> 01:15:05.130 In this initial period, we also confer with our public 01:15:05.130 --> 01:15:08.453 safety partners to identify any known public safety issues. 01:15:09.380 --> 01:15:11.720 In the most recent activation, for example, 01:15:11.720 --> 01:15:13.900 we were concerned about the impact of power outages 01:15:13.900 --> 01:15:16.410 on hospitals, patient care facilities, 01:15:16.410 --> 01:15:19.560 and COVID vaccine storage and distribution providers. 01:15:19.560 --> 01:15:22.070 So using both internal and calorie data, 01:15:22.070 --> 01:15:23.900 we reached out to hundreds of facilities 01:15:23.900 --> 01:15:25.810 to assess their readiness. 01:15:25.810 --> 01:15:28.170 And we were able to switch some vulnerable facilities 01:15:28.170 --> 01:15:30.560 to circuits outside the high fire risk area 01:15:30.560 --> 01:15:31.960 in advance of the windstorm. 01:15:33.360 --> 01:15:36.540 Between two days and one day out, we notify our customers 01:15:36.540 --> 01:15:38.690 and confirm that our critical care customers 01:15:38.690 --> 01:15:41.040 have received those notifications. 01:15:41.040 --> 01:15:43.260 We also start planning customer care programs 01:15:43.260 --> 01:15:45.720 by reading our community crew vehicles 01:15:45.720 --> 01:15:48.503 and our COVID safe community resource centers. 01:15:49.790 --> 01:15:51.900 And as we move into the period of concern, 01:15:51.900 --> 01:15:54.890 our emergency operations usually include around 100 people, 01:15:54.890 --> 01:15:56.220 each with a specific role in 01:15:56.220 --> 01:15:58.120 our Incident Command System structure. 01:15:59.290 --> 01:16:02.670 For each circuit, weather stations nearby provide wind speed 01:16:02.670 --> 01:16:05.850 and relative humidity readings every 10 minutes. 01:16:05.850 --> 01:16:07.950 Field crews who have been stationed in the most vulnerable 01:16:07.950 --> 01:16:11.210 areas call in to report the actual conditions in the area, 01:16:11.210 --> 01:16:14.313 including potential herick hazards such as flying debris. 01:16:15.730 --> 01:16:18.420 Breach circuit that comes into the dangerous weather range, 01:16:18.420 --> 01:16:21.770 engineers use a playbook that suggests ways to isolate 01:16:21.770 --> 01:16:24.530 or switch segments and keep as many customers 01:16:24.530 --> 01:16:25.873 energized as possible. 01:16:26.710 --> 01:16:29.180 Once the energization decision is made, 01:16:29.180 --> 01:16:31.820 notifications and communications are initiated. 01:16:31.820 --> 01:16:34.350 So we're gonna talk a lot about notifications later today. 01:16:34.350 --> 01:16:35.920 But I just want to acknowledge that these 01:16:35.920 --> 01:16:37.020 have been a pain point. 01:16:37.020 --> 01:16:40.120 And we are committed to making the improvements 01:16:40.120 --> 01:16:42.980 that we've heard from some of the other speakers today. 01:16:42.980 --> 01:16:47.980 In 2019, and 20, our post PSPS patrols found 60 incidents 01:16:48.100 --> 01:16:50.150 of wind related damage that could have 01:16:50.150 --> 01:16:51.910 potentially caused ignition. 01:16:51.910 --> 01:16:54.410 And as I mentioned in my letter to you President Batjer, 01:16:54.410 --> 01:16:57.960 there were likely many more that are no longer observable 01:16:57.960 --> 01:16:59.410 after the wind event is over. 01:17:00.640 --> 01:17:03.720 So even as I described this approach to you, 01:17:03.720 --> 01:17:05.263 we know it's far from perfect. 01:17:06.100 --> 01:17:08.930 President Batjer's letter refers to a number of pain points. 01:17:08.930 --> 01:17:11.790 And many of these have been previously communicated 01:17:11.790 --> 01:17:14.140 to us from our public safety partners, 01:17:14.140 --> 01:17:16.240 our customers and our local communities. 01:17:16.240 --> 01:17:18.487 So in some areas, we've already made improvements, 01:17:18.487 --> 01:17:21.178 and in others we still have work to do. 01:17:21.178 --> 01:17:24.090 We welcome the opportunity for open dialogue on each 01:17:24.090 --> 01:17:25.280 of the items in your letter. 01:17:25.280 --> 01:17:26.700 And you know, from my perspective, 01:17:26.700 --> 01:17:29.010 they fall into four categories. 01:17:29.010 --> 01:17:31.411 There are just areas where we need to do better. 01:17:31.411 --> 01:17:34.130 I know I speak for the entire SCE team, 01:17:34.130 --> 01:17:35.840 when I say that we're not a company that works 01:17:35.840 --> 01:17:37.430 to just be good enough. 01:17:37.430 --> 01:17:39.250 We are, you know, for example, 01:17:39.250 --> 01:17:41.170 we're doing an end to end review now 01:17:41.170 --> 01:17:45.050 of our communication process to identify near term fixes, 01:17:45.050 --> 01:17:47.640 and some also longer also some longer term solutions 01:17:47.640 --> 01:17:49.973 to data management and audit automation. 01:17:51.380 --> 01:17:53.910 The second category is where the guidance 01:17:53.910 --> 01:17:55.600 has required some interpretation, 01:17:55.600 --> 01:17:58.000 and we were not aligned on expectations. 01:17:58.000 --> 01:18:00.580 So a quick example in our reporting, 01:18:00.580 --> 01:18:04.420 we were bundling contiguous events into a single report 01:18:04.420 --> 01:18:06.580 if we didn't stand down our emergency operations 01:18:06.580 --> 01:18:07.413 in between them. 01:18:07.413 --> 01:18:08.910 So we're gonna change this practice, 01:18:08.910 --> 01:18:11.660 and we will come into alignment with your expectations. 01:18:12.930 --> 01:18:15.280 Third, there are areas in which we 01:18:15.280 --> 01:18:16.720 believe we've been compliant, 01:18:16.720 --> 01:18:19.330 but there has been unintended consequences. 01:18:19.330 --> 01:18:21.820 And here, we may need your partnerships to change 01:18:21.820 --> 01:18:23.240 or reinterpret the guidance 01:18:23.240 --> 01:18:24.780 to improve the customer experience. 01:18:24.780 --> 01:18:29.040 So one example of this is the cadence of notifications. 01:18:29.040 --> 01:18:32.100 By starting our cadence three days out from every event, 01:18:32.100 --> 01:18:34.940 and then providing seven types of notifications 01:18:34.940 --> 01:18:38.070 every customer, we're sending multiple notifications 01:18:38.070 --> 01:18:38.953 to each customer. 01:18:39.960 --> 01:18:42.420 Uncertainty is also created when the weather systems 01:18:42.420 --> 01:18:45.510 change rapidly, resulting in a series of notifications 01:18:45.510 --> 01:18:49.500 that initiate and then reinitiate PSPS events. 01:18:49.500 --> 01:18:53.330 So we saw much more complexity 01:18:53.330 --> 01:18:54.507 with the weather patterns in 2020. 01:18:54.507 --> 01:18:57.400 And we need your partnership to align notification 01:18:57.400 --> 01:18:59.327 compliance with the feedback 01:18:59.327 --> 01:19:02.263 and that we're receiving from customers about confusion. 01:19:04.130 --> 01:19:06.280 The last category is where we think the issues 01:19:06.280 --> 01:19:08.370 that you highlight are at least partially 01:19:08.370 --> 01:19:09.860 the result of trade offs. 01:19:09.860 --> 01:19:12.980 And an example here is the significant variance 01:19:12.980 --> 01:19:15.450 between the number of advanced customer notifications 01:19:15.450 --> 01:19:17.780 we send out, and the actual number 01:19:17.780 --> 01:19:19.840 of customers we de-energize. 01:19:19.840 --> 01:19:23.190 So we notify customers based on forecasts, 01:19:23.190 --> 01:19:26.030 again, days ahead, so they have the opportunity 01:19:26.030 --> 01:19:29.060 to prepare and they're aware, but then we do everything 01:19:29.060 --> 01:19:32.250 that we can to de-energize as few as possible 01:19:32.250 --> 01:19:34.100 based on real time conditions. 01:19:34.100 --> 01:19:35.423 And as a last resort. 01:19:36.370 --> 01:19:39.640 That said, however, we need to improve a lot in this area 01:19:39.640 --> 01:19:42.870 so that we can notify your customers by using more 01:19:42.870 --> 01:19:45.770 granular weather forecasting and better systems 01:19:45.770 --> 01:19:48.400 to support that so we can narrow the gap there. 01:19:48.400 --> 01:19:49.740 So in this particular case, 01:19:49.740 --> 01:19:50.970 we've made a lot of good progress 01:19:50.970 --> 01:19:53.350 in keeping as many customers as possible on 01:19:54.400 --> 01:19:57.760 you know, with power, but it has, 01:19:57.760 --> 01:20:00.413 it has created some confusion with notifications. 01:20:01.745 --> 01:20:05.150 In closing, I wanna acknowledge that the extreme conditions 01:20:05.150 --> 01:20:07.630 that came with this 2020 fire season, 01:20:07.630 --> 01:20:10.370 including the unfortunate need for de-energization, 01:20:10.370 --> 01:20:12.200 on Thanksgiving and Christmas Eve, 01:20:12.200 --> 01:20:14.260 were very difficult for customers. 01:20:14.260 --> 01:20:17.570 And they revealed a number of areas where we can improve. 01:20:17.570 --> 01:20:19.250 And while we know the actions 01:20:19.250 --> 01:20:21.740 that we took were needed to protect public safety. 01:20:21.740 --> 01:20:23.760 We also know there's more we can do to help our 01:20:23.760 --> 01:20:26.277 customers understand the need for these measures, 01:20:26.277 --> 01:20:28.720 how we make our PSPS decisions, 01:20:28.720 --> 01:20:32.780 and how we will support them during future PSPS events. 01:20:32.780 --> 01:20:35.150 So I look forward to the rest of the dialogue today. 01:20:35.150 --> 01:20:36.750 And thank you again, President Batjer 01:20:36.750 --> 01:20:38.100 for convening this meeting. 01:20:39.550 --> 01:20:42.580 The other Edison speakers will offer some 01:20:42.580 --> 01:20:44.560 detailed information and some of the issue areas 01:20:44.560 --> 01:20:45.393 from your letter. 01:20:45.393 --> 01:20:47.720 So unless we have any questions, 01:20:47.720 --> 01:20:49.870 be happy to turn over to our next speaker. 01:20:49.870 --> 01:20:51.343 That is Phil Herrington. 01:20:52.570 --> 01:20:54.100 President Payne, thank you. 01:20:54.100 --> 01:20:56.507 And I should have mentioned beforehand that 01:20:57.550 --> 01:21:00.470 my fellow Commissioners and I may interrupt at times 01:21:00.470 --> 01:21:03.100 with questions and not just hold all our questions 01:21:03.100 --> 01:21:05.120 to the end of Edison's presentation. 01:21:05.120 --> 01:21:08.920 So I apologize for not mentioning that earlier. 01:21:08.920 --> 01:21:10.640 And I don't want us to be interrupted, 01:21:10.640 --> 01:21:13.040 that we wanna make sure we get our questions 01:21:13.040 --> 01:21:14.220 asked in a timely way. 01:21:14.220 --> 01:21:17.460 To your point about needing a partnership with you, 01:21:17.460 --> 01:21:19.756 of course, always yes. 01:21:19.756 --> 01:21:23.950 Anything that we all can do to bring clarity, 01:21:23.950 --> 01:21:27.700 in your communications with your customers, the ratepayers, 01:21:27.700 --> 01:21:28.900 we must do. 01:21:28.900 --> 01:21:31.880 We do have a workshop at the end of February, 01:21:31.880 --> 01:21:34.850 where all of the utilities will be invited to speak 01:21:34.850 --> 01:21:37.230 on PSPS guidelines. 01:21:37.230 --> 01:21:40.830 And from that workshop, it will that information 01:21:40.830 --> 01:21:45.830 will be fed into our proceeding in the PSPS guidelines, 01:21:48.080 --> 01:21:50.200 of which Commissioner Ghilarducci 01:21:50.200 --> 01:21:52.920 and I are Bagley Keene partners. 01:21:52.920 --> 01:21:56.761 So certainly there will be an opportunity there. 01:21:56.761 --> 01:22:01.660 And so moving forward, the next. 01:22:01.660 --> 01:22:02.696 I'm not sure. 01:22:02.696 --> 01:22:05.360 Let's see who will be speaking next from- 01:22:05.360 --> 01:22:07.510 Yes, we'll have Phil Herrington, 01:22:07.510 --> 01:22:10.404 our senior vice president of Transmission and Distribution, 01:22:10.404 --> 01:22:13.770 speak next and President Batjer, yes. 01:22:13.770 --> 01:22:16.010 You know, they'll be presenting some slides 01:22:16.010 --> 01:22:17.760 and some information and you should all feel free 01:22:17.760 --> 01:22:19.730 to interrupt anytime you have a question 01:22:19.730 --> 01:22:21.930 we were expecting to staff. 01:22:21.930 --> 01:22:24.200 Okay, thank you very much. 01:22:24.200 --> 01:22:25.900 Mr. Herrington, are you available? 01:22:29.060 --> 01:22:29.893 Yes, I am. 01:22:29.893 --> 01:22:31.920 Can you hear me? Yes, we can. 01:22:31.920 --> 01:22:33.560 Okay, hello, President Batjer. 01:22:33.560 --> 01:22:35.270 Thank you, Kevin. 01:22:35.270 --> 01:22:37.120 We do have a slide deck. 01:22:37.120 --> 01:22:40.620 I believe that's going to be operated from the Commission. 01:22:40.620 --> 01:22:41.453 There we go. 01:22:41.453 --> 01:22:42.286 Thank you very much. 01:22:42.286 --> 01:22:45.898 So well, first of all, 01:22:45.898 --> 01:22:47.723 I want to thank the Commission, I wanna thank all 01:22:49.879 --> 01:22:52.337 of the speakers we've heard from so far. 01:22:53.300 --> 01:22:56.350 This is really critical feedback for us to have, 01:22:56.350 --> 01:23:00.090 and for us to continue to improve our PSPS program. 01:23:00.090 --> 01:23:03.500 As I go through my notes, I'll attempt to address 01:23:03.500 --> 01:23:04.590 some of the questions we've heard. 01:23:04.590 --> 01:23:06.630 I know there'll be other questions coming in. 01:23:06.630 --> 01:23:10.530 So with that, I'd like to say as Kevin said, 01:23:10.530 --> 01:23:14.280 our goal with PSPS is to use it as a last resort. 01:23:14.280 --> 01:23:16.410 Now, as a company, we're in the business of keeping lights 01:23:16.410 --> 01:23:19.210 on while keeping our customers safe. 01:23:19.210 --> 01:23:21.270 Now, for us, that means wildfire prevention 01:23:21.270 --> 01:23:24.020 is important part of our work year round. 01:23:24.020 --> 01:23:27.080 In other words, well before PSPS events begin, 01:23:27.080 --> 01:23:29.130 our prevention efforts are focused on reducing 01:23:29.130 --> 01:23:31.740 the threat of wildfires across our territory. 01:23:31.740 --> 01:23:34.120 So as we think about this, it's really gets 01:23:34.120 --> 01:23:37.992 to some of the questions that Chief Porter was asking, 01:23:37.992 --> 01:23:41.270 for example, things we've been working on this year, 01:23:41.270 --> 01:23:43.000 and Kevin cited some of these as well, 01:23:43.000 --> 01:23:46.360 by the end of 2020 (indistinct) models, a cup of conductor 01:23:46.360 --> 01:23:50.550 was installed so far, total is around 1400 miles 01:23:50.550 --> 01:23:52.900 in that time, we've been installing cover conductor, 01:23:52.900 --> 01:23:54.350 and they significantly reduce the threat 01:23:54.350 --> 01:23:55.883 of wildfire ignition. 01:23:55.883 --> 01:23:58.963 And in 2021, we'll be targeting some of the areas, 01:23:59.820 --> 01:24:02.570 many of the areas that are most impacted by PSPS. 01:24:02.570 --> 01:24:06.310 Again, this is with an eye to reducing the risk 01:24:06.310 --> 01:24:08.150 and impacts of PSPS. 01:24:08.150 --> 01:24:11.164 We also reduce our need for PSPS by performing 01:24:11.164 --> 01:24:12.120 I'll say hundreds, 01:24:12.120 --> 01:24:15.400 hundreds of 1000s of hazard tree assessments, 01:24:15.400 --> 01:24:18.730 and expanding reputation clearances and high fire areas. 01:24:18.730 --> 01:24:22.730 I think (indistinct) Porter mentioned this as well. 01:24:22.730 --> 01:24:25.430 We've had 1000s of fuses remote control devices. 01:24:25.430 --> 01:24:28.810 So all in the air hole in the seam of really improving 01:24:28.810 --> 01:24:32.550 our infrastructure and reducing the need for PSPS. 01:24:32.550 --> 01:24:34.920 One other area we're doing very differently now 01:24:34.920 --> 01:24:37.040 is increased inspection frequency 01:24:38.430 --> 01:24:39.880 across all of our distribution 01:24:39.880 --> 01:24:42.890 and transmission infrastructure in our high fire risk areas. 01:24:42.890 --> 01:24:45.970 This is both on the ground and from the air, 01:24:45.970 --> 01:24:47.970 and we've fixed the high priority findings 01:24:47.970 --> 01:24:49.710 as quickly as we can. 01:24:49.710 --> 01:24:52.560 We're more confident on the integrity of our system. 01:24:52.560 --> 01:24:53.853 Again this- Phil. 01:24:54.766 --> 01:24:57.820 I apologize, it's Kevin Payne interrupt 01:24:57.820 --> 01:24:59.370 for just a quick second. 01:24:59.370 --> 01:25:03.540 Would you ask the people that are changing the slides 01:25:03.540 --> 01:25:06.290 to make sure that- Oh, I'm sorry. 01:25:06.290 --> 01:25:07.140 Make sure that. 01:25:07.140 --> 01:25:09.490 So it'll be helpful for people to know the information 01:25:09.490 --> 01:25:11.900 on the slide as you're speaking to. 01:25:11.900 --> 01:25:14.449 I think we should be on slide two, is my- 01:25:14.449 --> 01:25:15.490 (muffled speaking) 01:25:15.490 --> 01:25:16.580 I'm sorry. 01:25:16.580 --> 01:25:17.860 You're right. 01:25:17.860 --> 01:25:19.920 Robert, or (muffled speaking) 01:25:19.920 --> 01:25:22.997 could you Mr. Hagen, could you please advance the slides? 01:25:25.883 --> 01:25:27.567 It should be on slide two. 01:25:29.410 --> 01:25:31.053 Thank you. 01:25:31.053 --> 01:25:32.520 Slide deck is frozen. 01:25:32.520 --> 01:25:33.370 I'll be right on. 01:25:34.484 --> 01:25:36.567 Okay, sorry about that. 01:25:38.360 --> 01:25:40.650 I'll just continue here if that's okay. 01:25:40.650 --> 01:25:42.053 Yes, please continue. 01:25:43.620 --> 01:25:47.030 Again, increased inspection frequency with little goal 01:25:47.030 --> 01:25:49.310 of identifying hazards on allies, 01:25:49.310 --> 01:25:51.540 and we can find and fix things in advance 01:25:51.540 --> 01:25:53.670 of PSPS events occurring. 01:25:53.670 --> 01:25:58.000 Now, again, we've also improved our situational awareness. 01:25:58.000 --> 01:26:02.961 This is a this is an important area for us 01:26:02.961 --> 01:26:07.060 to that end we have 166 wildfire cameras, 01:26:07.060 --> 01:26:09.470 to give us and local fire authorities eyes 01:26:09.470 --> 01:26:11.217 on almost all of our high fire risk areas. 01:26:11.217 --> 01:26:14.810 And we can quickly spot fires, when they occur. 01:26:14.810 --> 01:26:17.190 Again tells us in the PSPS environment for giving us 01:26:17.190 --> 01:26:19.870 more confidence when we do identify fires, 01:26:19.870 --> 01:26:21.393 how we can respond to those. 01:26:22.693 --> 01:26:25.817 The other area and this is really important 01:26:25.817 --> 01:26:28.880 1000 weather stations have been added to our circuits 01:26:28.880 --> 01:26:30.400 over the last several years 01:26:30.400 --> 01:26:33.170 to provide very localized weather data. 01:26:33.170 --> 01:26:37.900 And appreciate Council member Pam Walter identified 01:26:37.900 --> 01:26:40.320 that the air is still in her area, 01:26:40.320 --> 01:26:41.777 whereas we have a PSPS shut off. 01:26:41.777 --> 01:26:42.880 And the reason for that is, 01:26:42.880 --> 01:26:45.390 when the circuits are very, very long 01:26:45.390 --> 01:26:48.040 10s of miles up to 50 miles depending on the circuit. 01:26:49.100 --> 01:26:51.510 It may very well be very windy in another place 01:26:51.510 --> 01:26:53.680 in the circuit, and there can be a risk there. 01:26:53.680 --> 01:26:55.430 So it's not just a local situation 01:26:55.430 --> 01:26:56.893 where we're responding to. 01:26:58.180 --> 01:26:59.940 So that's very important and also 01:27:01.490 --> 01:27:02.750 live field observations 01:27:02.750 --> 01:27:04.650 and Kevin mentioned in his discussion. 01:27:05.630 --> 01:27:08.300 Now, while this work is the first step toward reducing 01:27:08.300 --> 01:27:09.683 the need for PSPS. 01:27:10.720 --> 01:27:14.610 The next step occurs when we actually see a PSPS event 01:27:14.610 --> 01:27:16.070 in the offing. 01:27:16.070 --> 01:27:18.313 So please turn to the next slide. 01:27:21.290 --> 01:27:22.123 Okay. 01:27:23.070 --> 01:27:25.900 So our mindset as we approach a weather event carries 01:27:25.900 --> 01:27:27.700 with it significant fire risk, 01:27:27.700 --> 01:27:30.180 is how do we protect the safety of our communities, 01:27:30.180 --> 01:27:32.130 while keeping as many of our customers energized 01:27:32.130 --> 01:27:34.540 as possible, in short to ensure this really 01:27:34.540 --> 01:27:36.420 is an option of last resort. 01:27:36.420 --> 01:27:38.930 And most cases (indistinct) high fire conditions 01:27:38.930 --> 01:27:41.150 will wind up causing at least some level of operational 01:27:41.150 --> 01:27:44.417 restrictions on our search to reduce ignition risk. 01:27:44.417 --> 01:27:46.650 Now this may be limits on the work we can perform 01:27:46.650 --> 01:27:49.550 in the areas or blocking automatic features we have 01:27:49.550 --> 01:27:51.950 on our circuits so that we don't close them 01:27:51.950 --> 01:27:54.470 if they switch open and re-energize the line 01:27:54.470 --> 01:27:57.277 this damage could ultimately spark a fire. 01:27:57.277 --> 01:27:59.473 Now in the more extreme cases, since what we're here today 01:27:59.473 --> 01:28:02.100 to talk about, these conditions may call 01:28:02.100 --> 01:28:04.810 for us to initiate a PSPS event. 01:28:04.810 --> 01:28:06.763 Now our protocols are based on ensuring 01:28:06.763 --> 01:28:08.793 this is a measure of last resort. 01:28:10.151 --> 01:28:11.750 The question was raised earlier, 01:28:11.750 --> 01:28:14.090 how do we come to these thresholds? 01:28:14.090 --> 01:28:16.300 This is between work with our operations team, 01:28:16.300 --> 01:28:19.750 our fire scientists, our risk management professionals, 01:28:19.750 --> 01:28:22.530 our operations team, our customer focused team, 01:28:22.530 --> 01:28:25.550 all looking at what is the risk of a fire spread 01:28:25.550 --> 01:28:27.170 under circuits around circuits 01:28:27.170 --> 01:28:30.064 and it gives rise to what these thresholds are. 01:28:30.064 --> 01:28:34.380 Some of the thresholds 3146 is based on blowing. 01:28:34.380 --> 01:28:38.170 I got to point out blow ins occur not only with vegetation, 01:28:38.170 --> 01:28:42.360 but also with things like tarpaulins, Mylar balloons. 01:28:42.360 --> 01:28:44.640 And if you can believe it, in our last event, 01:28:44.640 --> 01:28:46.210 we actually had a trampoline blow in 01:28:46.210 --> 01:28:47.750 to one of our power lines. 01:28:47.750 --> 01:28:51.330 So many more things get lifted up in a high wind situations. 01:28:51.330 --> 01:28:53.810 And 3146 is the National Weather Service Level 01:28:53.810 --> 01:28:56.440 for when there's significant debris flow. 01:28:56.440 --> 01:28:58.983 That's why that exists for some of our circuits. 01:28:59.910 --> 01:29:02.270 Now at this point, we're making our own forecasts. 01:29:02.270 --> 01:29:03.980 Again, everything we're doing is based on a forecast 01:29:03.980 --> 01:29:05.389 at this point. 01:29:05.389 --> 01:29:07.060 But our team then also works 01:29:07.060 --> 01:29:10.380 with the Geographical Area Coordination Center or the GACC 01:29:10.380 --> 01:29:12.967 to get a better understanding and general alignment 01:29:12.967 --> 01:29:15.860 with our agency partners on our forecasts. 01:29:15.860 --> 01:29:17.880 One of the things we're checking here is 01:29:17.880 --> 01:29:20.100 what's the availability of firefighting resources, 01:29:20.100 --> 01:29:22.510 there's a one to five scale. 01:29:22.510 --> 01:29:25.530 And in situations where firefighting resources 01:29:25.530 --> 01:29:27.940 are more scarce, it goes into our thinking 01:29:27.940 --> 01:29:30.590 when we declare PSPS events. 01:29:30.590 --> 01:29:33.220 And we also provide some courtesy soft touch notifications 01:29:33.220 --> 01:29:36.630 to custom county and state emergency management officials 01:29:36.630 --> 01:29:39.507 to provide notification but pending PSPS event. 01:29:39.507 --> 01:29:41.770 And this occurs before we notify a broader group 01:29:41.770 --> 01:29:43.440 of public safety partners. 01:29:43.440 --> 01:29:46.560 And candidly, Director Ghilarducci may in some cases give 01:29:46.560 --> 01:29:50.280 rise to some information that one party has another desert. 01:29:50.280 --> 01:29:53.680 So that's area for improvement I think we can work on. 01:29:53.680 --> 01:29:55.160 And we're updating our weather forecasts 01:29:55.160 --> 01:29:56.260 at least twice a day. 01:29:56.260 --> 01:30:00.150 And that's not just whether it's also our fuel report. 01:30:00.150 --> 01:30:04.060 By the way, our fire potential index, it's a number we use. 01:30:04.060 --> 01:30:05.667 San Diego Gas and Electric was the first one that 01:30:05.667 --> 01:30:09.670 and we use their system to develop a number 01:30:09.670 --> 01:30:11.380 which helps us understand the propensity 01:30:11.380 --> 01:30:12.850 for the fire spread. 01:30:12.850 --> 01:30:15.420 That changes very rapidly with wind and other factors. 01:30:15.420 --> 01:30:18.330 So it's not a static number. 01:30:18.330 --> 01:30:21.020 And the exact timing most impacted locations 01:30:21.020 --> 01:30:22.420 will shift during an event 01:30:22.420 --> 01:30:24.450 as forecasts come more into focus. 01:30:24.450 --> 01:30:25.840 As Kevin mentioned, at this point, 01:30:25.840 --> 01:30:28.280 we're patrolling the circuits in scope for a PSPS. 01:30:28.280 --> 01:30:30.270 And we're finding and fixing problems 01:30:30.270 --> 01:30:32.830 before the waste picks up where we can. 01:30:32.830 --> 01:30:35.630 Kevin also mentioned the heading to 2020, 01:30:35.630 --> 01:30:37.997 we develop individual and unique specific plans. 01:30:37.997 --> 01:30:40.720 And we call these playbooks for every single circuit 01:30:40.720 --> 01:30:42.350 in high fire risk area. 01:30:42.350 --> 01:30:44.900 And from the lessons we learned in 2019, 01:30:44.900 --> 01:30:47.540 we saw the benefit of having off the shelf plans 01:30:47.540 --> 01:30:49.420 to divide our circuits in the segment, 01:30:49.420 --> 01:30:52.480 or reduce the numbers of customers might get shut off. 01:30:52.480 --> 01:30:54.350 Again, this is about minimizing the folks 01:30:54.350 --> 01:30:57.273 that we do impact when we need to do (indistinct) PSPS. 01:30:58.970 --> 01:31:00.330 Next slide, please. 01:31:00.330 --> 01:31:02.010 Mr. Herrington, this is Marybel 01:31:02.010 --> 01:31:03.560 before you go on to the next slide. 01:31:03.560 --> 01:31:06.610 Yes, President. What you just went through 01:31:08.040 --> 01:31:10.933 just kind of bringing it down to a reality for a second. 01:31:12.290 --> 01:31:17.290 So I'll use a particularly difficult day for a PSPS, which 01:31:19.510 --> 01:31:23.893 Kevin mentioned earlier, and that is, on Thanksgiving Day, 01:31:25.550 --> 01:31:28.810 you all would go going towards the guidelines 01:31:28.810 --> 01:31:32.450 of three days out announcing PSPS 01:31:32.450 --> 01:31:35.913 and I attended several of those. 01:31:37.690 --> 01:31:39.970 Well, I read the report, 01:31:39.970 --> 01:31:42.530 and during the PSPS has attended some of the meetings. 01:31:42.530 --> 01:31:46.620 However, so we were under the understanding. 01:31:46.620 --> 01:31:49.130 And I've double checked all this with Mark Ghilarducci 01:31:49.130 --> 01:31:51.830 at the time, were under the understanding that 01:31:51.830 --> 01:31:54.590 you were gonna pull, you were gonna start de-energizing 01:31:54.590 --> 01:31:56.137 on Thanksgiving Day at 3PM. 01:31:57.288 --> 01:32:01.320 And that was mostly the data was even 24 hours out 01:32:01.320 --> 01:32:03.150 notification to your customers. 01:32:03.150 --> 01:32:04.770 So I'm thinking all of this is going on 01:32:04.770 --> 01:32:06.330 that you just described, 01:32:06.330 --> 01:32:08.300 you're going through your protocols. 01:32:08.300 --> 01:32:12.120 And suddenly at 9AM Thanksgiving morning, 01:32:12.120 --> 01:32:13.863 you guys started to de-energize. 01:32:15.000 --> 01:32:17.601 So am I assuming that that was 01:32:17.601 --> 01:32:20.810 that the weather forecasting was off 01:32:22.070 --> 01:32:26.040 that some of your circuit reviews (indistinct)? 01:32:26.040 --> 01:32:27.400 What went wrong? 01:32:27.400 --> 01:32:30.040 I mean, because that's one example of many. 01:32:30.040 --> 01:32:32.227 But I think it's a very prominent one 01:32:32.227 --> 01:32:34.210 'cause it's happened to be Thanksgiving Day, 01:32:34.210 --> 01:32:37.880 and people spent more money on their on stocking up 01:32:37.880 --> 01:32:40.310 with their food because it was Thanksgiving, 01:32:40.310 --> 01:32:43.369 as they were preparing for their family gatherings. 01:32:43.369 --> 01:32:47.033 And at 9AM they lost energy. 01:32:48.325 --> 01:32:50.065 Thank you President Batjer. 01:32:50.065 --> 01:32:52.710 Yes, I'm glad you pointed that out. 01:32:52.710 --> 01:32:55.790 And again, we unfortunately, we did have 01:32:55.790 --> 01:32:59.030 a high level of coincidence between holidays 01:32:59.030 --> 01:33:00.520 and PSPS events. 01:33:00.520 --> 01:33:02.630 And that's exactly what it is. 01:33:02.630 --> 01:33:07.263 The wind especially kind of all the factors in weather 01:33:07.263 --> 01:33:09.540 modeling is tough to predict. 01:33:09.540 --> 01:33:13.070 And in certain local areas, we have seen very, very fast 01:33:13.070 --> 01:33:16.240 onset of winds, it has caused us to adjust 01:33:16.240 --> 01:33:18.850 some of our protocol and staffing even more 01:33:18.850 --> 01:33:21.405 functions up earlier before events occur. 01:33:21.405 --> 01:33:23.890 But that is something we're working on as we continue 01:33:23.890 --> 01:33:25.563 to improve our weather modeling. 01:33:26.400 --> 01:33:28.250 One of the things that we have in our weather model 01:33:28.250 --> 01:33:31.610 that continues to be updated by real time information 01:33:31.610 --> 01:33:33.990 is provided from our weather stations. 01:33:33.990 --> 01:33:38.177 That's a continuing area of work we need to hone in on 01:33:38.177 --> 01:33:41.020 but that is emergent weather patterns. 01:33:41.020 --> 01:33:44.770 And that also gives rise to not only inaccurate start times, 01:33:44.770 --> 01:33:48.280 but sometimes cases where we're unable to notify a customer 01:33:48.280 --> 01:33:51.280 because they have not been forecasted 01:33:51.280 --> 01:33:53.520 to see the conditions that would give rise 01:33:53.520 --> 01:33:57.030 to PSPS event, but then they suddenly are. 01:33:57.030 --> 01:33:59.680 So this has been very challenging for us to predict. 01:33:59.680 --> 01:34:01.590 I can't recall how sorry to interrupt you. 01:34:01.590 --> 01:34:03.930 I can't recall how widespread that was. 01:34:03.930 --> 01:34:06.500 I'm pretty sure it was pretty widespread within 01:34:06.500 --> 01:34:09.400 in the PSPS area of your servicers, sorry, 01:34:09.400 --> 01:34:11.850 but I just wanted to use that as an example, 01:34:11.850 --> 01:34:14.510 for your explanation because all of this points 01:34:14.510 --> 01:34:17.120 to improvement but then we witnessed 01:34:19.070 --> 01:34:22.880 some of these notification issues which I've mentioned 01:34:22.880 --> 01:34:25.710 in my letter to you all, I mentioned in my opening remarks, 01:34:25.710 --> 01:34:28.050 and I just bring up again today, right now, 01:34:28.050 --> 01:34:32.060 I mean, as you're presenting, because I think it's critical 01:34:32.060 --> 01:34:34.590 as you're stepping through some of your measures 01:34:34.590 --> 01:34:38.380 that you take, before you do the last resort 01:34:38.380 --> 01:34:41.900 and then de-energized and use PSPS. 01:34:41.900 --> 01:34:42.733 So go ahead. 01:34:42.733 --> 01:34:44.750 I'm sorry to interrupt, Phil. 01:34:44.750 --> 01:34:45.841 No, no, no, thanks. 01:34:45.841 --> 01:34:47.030 Thank you so much, President Batjer. 01:34:47.030 --> 01:34:50.080 And that event, I believe we had around 100,000 customers 01:34:50.080 --> 01:34:50.913 in the scope. 01:34:50.913 --> 01:34:52.720 I don't recall how many were impacted 01:34:52.720 --> 01:34:55.957 by the shift in the start time of the event. 01:34:55.957 --> 01:35:00.060 So well- (muffled speaking) 01:35:00.060 --> 01:35:02.447 Phil and President Batjer. 01:35:03.950 --> 01:35:06.613 Commissioner Shiroma would like to ask a question, Phil. 01:35:08.820 --> 01:35:09.653 Thank you. 01:35:09.653 --> 01:35:13.150 And thank you for the slide deck, which I've looked at. 01:35:13.150 --> 01:35:18.150 And I know on slide four, you're gonna talk about 01:35:19.620 --> 01:35:23.780 better stakeholder understanding of PSPS decision points, 01:35:23.780 --> 01:35:26.300 need to further refine the thresholds. 01:35:26.300 --> 01:35:29.350 But it's still murky as to 01:35:31.950 --> 01:35:33.880 how those decisions are made 01:35:35.207 --> 01:35:40.207 to trigger the PSPS, the segmentation, and then also, 01:35:42.100 --> 01:35:47.100 just overall, I think we've been hearing about a desire 01:35:48.130 --> 01:35:51.850 for greater transparency, a greater look, 01:35:51.850 --> 01:35:55.210 see behind the curtain into how that is done, 01:35:55.210 --> 01:35:58.540 all geared towards those folks who are talking 01:35:58.540 --> 01:36:03.130 to the communities, they will be able to explain clearly 01:36:03.130 --> 01:36:06.810 to the communities affected, here's why you are gonna 01:36:06.810 --> 01:36:10.157 be affected, or here's why you are being affected. 01:36:10.157 --> 01:36:15.157 And just really clear concise communication. 01:36:17.270 --> 01:36:22.270 And that in, Director Ghilarducci mentioned this, 01:36:22.320 --> 01:36:26.110 even down to level of locations of community 01:36:26.110 --> 01:36:28.970 resource centers, mobile vans 01:36:28.970 --> 01:36:32.050 versus community resource centers, 01:36:32.050 --> 01:36:34.440 and you have a wide territory. 01:36:34.440 --> 01:36:38.190 But can you as you talk through these slides, 01:36:38.190 --> 01:36:43.190 one more granularity on who makes those decisions, 01:36:43.430 --> 01:36:46.380 and they've done about tabletop exercises. 01:36:46.380 --> 01:36:50.700 But also, where are you to improve with the community 01:36:50.700 --> 01:36:52.870 at large, especially these communities 01:36:52.870 --> 01:36:54.570 who've called in today 01:36:56.730 --> 01:36:59.780 towards getting that information out besides simply 01:36:59.780 --> 01:37:01.290 customer by customer, 01:37:01.290 --> 01:37:04.153 which your efficiency will get turned off? 01:37:05.350 --> 01:37:08.683 So can you speak to that or through your presentation, 01:37:08.683 --> 01:37:10.679 and to the next few slides. 01:37:10.679 --> 01:37:11.760 Certainly Commissioner. 01:37:11.760 --> 01:37:13.671 I will hit some of those (muffled speaking) 01:37:13.671 --> 01:37:14.940 I will ask Jill Anderson to jump in 01:37:14.940 --> 01:37:17.430 from the customer perspective as well. 01:37:17.430 --> 01:37:20.070 As far as the decision making, this is where it gets 01:37:20.070 --> 01:37:21.930 to our incident management team. 01:37:21.930 --> 01:37:23.760 And maybe we could flip the next slide actually, 01:37:23.760 --> 01:37:26.740 I think it's probably a good point to do that. 01:37:26.740 --> 01:37:31.697 So as we get into an event, we have 01:37:33.910 --> 01:37:36.620 two types of folks who are supporting these events, 01:37:36.620 --> 01:37:38.510 that permanent staff that we brought on solely 01:37:38.510 --> 01:37:41.200 for the purpose of PSPS events, that's a new thing, 01:37:41.200 --> 01:37:42.800 and an incident management team. 01:37:43.786 --> 01:37:48.786 The protocols and the really the methodology 01:37:49.030 --> 01:37:51.340 for de-energizing circuits, 01:37:51.340 --> 01:37:54.982 that all has been pre established in and myself and Kevin 01:37:54.982 --> 01:37:57.750 and most of the folks on this call have been involved 01:37:57.750 --> 01:38:01.360 in discussions of how we set those threshold. 01:38:01.360 --> 01:38:03.800 There's a lot that goes into the methodology 01:38:03.800 --> 01:38:04.830 in the protocol. 01:38:04.830 --> 01:38:07.410 But in the events that's being handled 01:38:07.410 --> 01:38:09.160 by our incident management team. 01:38:09.160 --> 01:38:12.160 I think President Batjer's case of how quickly things 01:38:12.160 --> 01:38:14.640 can change being this is an operational decision. 01:38:14.640 --> 01:38:17.110 So we need to make sure the tools are there. 01:38:17.110 --> 01:38:19.690 But also the authority to exercise 01:38:19.690 --> 01:38:22.610 the discretion to de-energize is there as well. 01:38:22.610 --> 01:38:24.790 Now sitting on top of the team, 01:38:24.790 --> 01:38:26.100 there's an officer in charge, 01:38:26.100 --> 01:38:28.260 that's an officer of the company, 01:38:28.260 --> 01:38:30.630 who for certain situations may convene something 01:38:30.630 --> 01:38:32.320 called a Crisis Management Council, 01:38:32.320 --> 01:38:34.210 which are the senior most executives 01:38:34.210 --> 01:38:36.300 of Southern California Edison. 01:38:36.300 --> 01:38:39.040 But these are again, there's one of the things 01:38:39.040 --> 01:38:42.163 I'll be covering here is that in our most recent event, 01:38:43.010 --> 01:38:45.910 we looked at 700 individual segments. 01:38:45.910 --> 01:38:50.177 And so think about that is 700 decision points, 01:38:50.177 --> 01:38:52.250 and multiple decisions went into each one of those. 01:38:52.250 --> 01:38:55.120 So the incident management team with input 01:38:55.120 --> 01:38:57.680 from the field was making these, 01:38:57.680 --> 01:39:01.160 I would say moment by moment decisions based on the protocol 01:39:01.160 --> 01:39:03.480 that's been pre established early on. 01:39:03.480 --> 01:39:08.480 So I think candidly, Commissioner, this is an area where 01:39:09.220 --> 01:39:11.963 we would benefit from sitting down and having 01:39:11.963 --> 01:39:15.480 a much more lengthy discussions to walk the Commissioner 01:39:15.480 --> 01:39:17.010 and other stakeholders through, 01:39:17.010 --> 01:39:18.980 how are we actually making the decisions? 01:39:18.980 --> 01:39:20.968 What's the structure of the decision making? 01:39:20.968 --> 01:39:24.150 What's the discretion that goes on there? 01:39:24.150 --> 01:39:26.760 Because I think that would really help in the perspective 01:39:26.760 --> 01:39:27.770 and I would address me and the questions 01:39:27.770 --> 01:39:31.490 that were asked at the beginning of this presentation. 01:39:31.490 --> 01:39:33.720 But Jill, maybe you can address some 01:39:33.720 --> 01:39:36.133 of the customer questions below. 01:39:36.133 --> 01:39:39.530 So sorry, (muffled speaking) something really quick, 01:39:39.530 --> 01:39:41.700 I wanna make sure I don't lose one of the points 01:39:41.700 --> 01:39:43.250 that Commissioner Shiroma made. 01:39:44.100 --> 01:39:46.790 You know, the one of the points that she made was 01:39:46.790 --> 01:39:50.630 we have a very complex process here that is designed 01:39:50.630 --> 01:39:53.120 to try to optimize the situation, 01:39:53.120 --> 01:39:54.680 keep people safe and keep as many people 01:39:54.680 --> 01:39:56.550 on line as possible. 01:39:56.550 --> 01:40:00.300 But we currently aren't really explaining 01:40:00.300 --> 01:40:03.380 that in a transparent way to the people in the communities 01:40:03.380 --> 01:40:05.350 that are being affected by it. 01:40:05.350 --> 01:40:09.710 So I will take that away as an action item for us 01:40:09.710 --> 01:40:12.760 to figure out how we might make what is a very complex 01:40:12.760 --> 01:40:15.806 process that happens in very, very much in real time, 01:40:15.806 --> 01:40:18.160 and put some of that into our communications 01:40:18.160 --> 01:40:20.250 and our town hall meetings and the various things 01:40:20.250 --> 01:40:22.780 so that we can better explain to customers 01:40:22.780 --> 01:40:25.290 why they might be impacted on a given day. 01:40:25.290 --> 01:40:26.210 We heard that from you. 01:40:26.210 --> 01:40:28.420 I also heard from some of the elected officials, 01:40:28.420 --> 01:40:30.270 both today and on other occasions. 01:40:30.270 --> 01:40:32.677 So we'll take that as an action. 01:40:33.677 --> 01:40:36.480 And I can answer the question about community resource 01:40:36.480 --> 01:40:38.580 centers in the community vehicles. 01:40:38.580 --> 01:40:41.380 So we do put together a schedule for those 01:40:41.380 --> 01:40:44.360 as soon as we start to see the weather materializing. 01:40:44.360 --> 01:40:46.580 And we're forecasting potential issues, 01:40:46.580 --> 01:40:48.640 we start mobilizing on the customer side 01:40:48.640 --> 01:40:51.240 and putting together a schedule and deployment plan. 01:40:51.240 --> 01:40:53.730 We publish those on our website before the event 01:40:53.730 --> 01:40:56.287 and then throughout the event, including all the hours 01:40:56.287 --> 01:40:59.670 and the locations and it's actually located on a map. 01:40:59.670 --> 01:41:02.110 So you can look at how close you are to your address. 01:41:02.110 --> 01:41:04.280 And then we work with community partners 01:41:04.280 --> 01:41:05.390 to try to get the word out. 01:41:05.390 --> 01:41:07.720 And we've actually had a lot of success in 2020 01:41:07.720 --> 01:41:09.210 using social media. 01:41:09.210 --> 01:41:11.730 So we will go into the local next door channels 01:41:11.730 --> 01:41:14.460 to promote each of the locations of those 01:41:14.460 --> 01:41:16.410 community resource centers and vehicle. 01:41:18.170 --> 01:41:19.371 Thank you, Jill. 01:41:19.371 --> 01:41:23.750 Before I keep moving on, I will mention one other thing. 01:41:23.750 --> 01:41:25.880 The incident commanders who are making decisions 01:41:25.880 --> 01:41:29.183 are by and large executives of the company, in fact, 01:41:30.710 --> 01:41:33.030 most of us are incident commander qualified. 01:41:33.030 --> 01:41:35.700 And Eric idea to mark All right, we're standing 01:41:35.700 --> 01:41:38.320 by our active intimate commanders and has been sitting in 01:41:38.320 --> 01:41:40.460 for many of these PSPS events. 01:41:40.460 --> 01:41:43.730 So I think what this really underscores is, 01:41:43.730 --> 01:41:45.800 how critical PSPS is to us 01:41:45.800 --> 01:41:50.290 and how critical making good decisions PSPS is to us, 01:41:50.290 --> 01:41:53.790 we take real time information, and we have a structure 01:41:53.790 --> 01:41:56.770 in place to really support that kind of decision making, 01:41:56.770 --> 01:41:59.180 notwithstanding the fact that there's lots we can improve on 01:41:59.180 --> 01:42:01.293 and that's what we're here to do. 01:42:02.400 --> 01:42:04.370 So- Phil, I think 01:42:04.370 --> 01:42:05.397 Commissioner (indistinct). 01:42:06.610 --> 01:42:07.653 Thank you. 01:42:07.653 --> 01:42:08.486 It's just a follow up question 01:42:08.486 --> 01:42:11.500 on these 700 individual decisions. 01:42:11.500 --> 01:42:13.980 And I know in the previous- 01:42:13.980 --> 01:42:15.837 I'm sorry, this is- 01:42:15.837 --> 01:42:16.670 (muffled speaking) 01:42:16.670 --> 01:42:17.503 Let me introduce you. 01:42:17.503 --> 01:42:19.190 This is Commissioner Guzman Aceves. 01:42:19.190 --> 01:42:22.667 Thanks for joining us. Thank you, President Batjer. 01:42:24.200 --> 01:42:27.157 Can you give us an update of where you're at 01:42:27.157 --> 01:42:29.910 with establishing the secure portal 01:42:29.910 --> 01:42:32.200 for the local governments, the tribes 01:42:32.200 --> 01:42:34.030 and all these public safety partners 01:42:34.030 --> 01:42:38.010 that I think was intended to facilitate 01:42:38.010 --> 01:42:40.920 this communication about your, 01:42:40.920 --> 01:42:43.680 again, this is a lot of decision points, 01:42:43.680 --> 01:42:46.640 the need to communicate instantaneously. 01:42:46.640 --> 01:42:50.353 And for these local partners to have this available. 01:42:50.353 --> 01:42:51.740 Where are the circuits? 01:42:51.740 --> 01:42:53.260 Where's the community centers, 01:42:53.260 --> 01:42:56.901 all the information that this portal supports to provide? 01:42:56.901 --> 01:42:59.137 Where are you at with that? 01:42:59.137 --> 01:43:00.490 Oh, thank you, Commissioner. 01:43:00.490 --> 01:43:02.150 I know we've made some substantial improvements 01:43:02.150 --> 01:43:04.370 over the last year to our website 01:43:04.370 --> 01:43:07.013 for that particular question. 01:43:07.013 --> 01:43:10.455 I'll ask either Jill or Mark Albrecht, 01:43:10.455 --> 01:43:12.910 if they have an answer that if not both, 01:43:12.910 --> 01:43:15.343 we'll have to get back to you on that question. 01:43:17.270 --> 01:43:19.710 Yeah, so I can start by saying that the website 01:43:19.710 --> 01:43:22.000 which is publicly facing available to everyone, 01:43:22.000 --> 01:43:24.728 not just a portal, you don't have to log in, 01:43:24.728 --> 01:43:27.670 that provides the locations of all the SCEs 01:43:27.670 --> 01:43:29.570 and the vehicles themselves. 01:43:29.570 --> 01:43:32.997 And then it includes the area of the area 01:43:32.997 --> 01:43:36.853 that's going to be impacted based on our current forecast. 01:43:38.560 --> 01:43:40.900 And this is Mark Archer, I'll just add one more thing, 01:43:40.900 --> 01:43:43.540 we do have something called a REST service 01:43:43.540 --> 01:43:46.740 where it shares information with all the agencies 01:43:46.740 --> 01:43:48.010 through the GIS system. 01:43:48.010 --> 01:43:50.870 So that automatically goes to their website 01:43:50.870 --> 01:43:53.200 as automatic push to them. 01:43:53.200 --> 01:43:56.130 A lot of the communications are still manual at this point. 01:43:56.130 --> 01:44:00.323 So but we're providing all the information that an agency 01:44:00.323 --> 01:44:04.620 or a partner might need, especially for example, 01:44:04.620 --> 01:44:08.210 some agencies like to know what, which customers, 01:44:08.210 --> 01:44:10.497 which medical baseline or critical care customers 01:44:10.497 --> 01:44:12.000 are in their area. 01:44:12.000 --> 01:44:14.700 And during events, we provide that information also, 01:44:14.700 --> 01:44:18.850 but at this point, it's fairly manual, except for 01:44:18.850 --> 01:44:22.623 all the stuff on the maps and the websites are automated. 01:44:27.030 --> 01:44:28.278 Thank you, (indistinct). 01:44:28.278 --> 01:44:29.111 I'm gonna jump in. 01:44:29.111 --> 01:44:31.255 Oh, and I'm sorry. Go ahead. 01:44:31.255 --> 01:44:35.730 (muffled speaking) go ahead, but look, safer PG&E. 01:44:35.730 --> 01:44:39.540 I myself, have access to a portal, the kind of portal 01:44:39.540 --> 01:44:41.930 that Commissioner Guzman Aceves is talking about 01:44:41.930 --> 01:44:46.930 that where I can actually easily see the sections 01:44:47.100 --> 01:44:49.380 of the line that are being affected, 01:44:49.380 --> 01:44:53.773 let alone the number of medical customers and so forth. 01:44:56.100 --> 01:44:59.070 So I interrupted Commissioner Guzman Aceves. 01:44:59.070 --> 01:45:02.430 I think that is level of granularity that's available 01:45:02.430 --> 01:45:06.800 to local governments as large as an emergency 01:45:08.410 --> 01:45:09.603 personnel and so forth. 01:45:11.490 --> 01:45:15.544 Are you developing that kind of granularity? 01:45:15.544 --> 01:45:18.952 So Commissioner Shiroma, this is Mark Payne. 01:45:18.952 --> 01:45:21.444 We are developing that kind of level of granularity, 01:45:21.444 --> 01:45:25.027 but we do not have it for private agencies. 01:45:26.880 --> 01:45:28.976 For example, as Jill had mentioned, 01:45:28.976 --> 01:45:32.437 the portal that we have now is for all the public 01:45:32.437 --> 01:45:35.030 to see what's going on in their neighborhood. 01:45:35.030 --> 01:45:36.980 And which circuits are under watch 01:45:36.980 --> 01:45:38.710 which ones are de-energize. 01:45:38.710 --> 01:45:41.370 Where are the CRC, is where the CCTVs? 01:45:41.370 --> 01:45:44.850 All that information is public to all parties. 01:45:44.850 --> 01:45:47.990 What we don't have yet as a portal, that's a private login 01:45:47.990 --> 01:45:52.590 portal with a separate password and ID just for agencies, 01:45:52.590 --> 01:45:53.590 that does not exist. 01:45:54.710 --> 01:45:55.543 Right. 01:45:55.543 --> 01:45:58.040 And this is the Steve Powell, me VP of operations. 01:45:58.040 --> 01:46:00.730 So if you look at the welfare mitigation plans 01:46:00.730 --> 01:46:03.120 that we're gonna be filing, coming up in the next couple 01:46:03.120 --> 01:46:04.420 of weeks, as well as what we'll have 01:46:04.420 --> 01:46:06.070 in our corrective action plan. 01:46:06.070 --> 01:46:08.470 This is one area that absolutely will be addressed. 01:46:08.470 --> 01:46:11.420 So Kevin mentioned earlier, but looking end to end 01:46:11.420 --> 01:46:14.640 at our communications processable with customers. 01:46:14.640 --> 01:46:16.890 So how do we fix the notification issues? 01:46:16.890 --> 01:46:20.060 Listening to how do we simplify and make it understandable? 01:46:20.060 --> 01:46:22.320 But also then what do we do on the agency side 01:46:22.320 --> 01:46:24.510 and make available to you so that you have the information 01:46:24.510 --> 01:46:25.343 that you need? 01:46:25.343 --> 01:46:27.400 We recognize that there's other tools 01:46:27.400 --> 01:46:29.830 that other utilities like PG&E may have. 01:46:29.830 --> 01:46:30.840 We can learn from those. 01:46:30.840 --> 01:46:32.500 But we also wanna work with you over the over 01:46:32.500 --> 01:46:35.140 the coming weeks and months to figure out what would 01:46:35.140 --> 01:46:38.310 the most digestible way to take put this together? 01:46:38.310 --> 01:46:39.850 So that's work, work in progress, 01:46:39.850 --> 01:46:41.580 and it'll be part of our corrective action plan 01:46:41.580 --> 01:46:43.510 and our welfare mitigation plan. 01:46:43.510 --> 01:46:46.300 And, Mark, I would like to just add to what you just said, 01:46:46.300 --> 01:46:48.497 this is a (muffled speaking). 01:46:50.010 --> 01:46:53.680 Director Ghilarducci mentioned in his remarks 01:46:53.680 --> 01:46:56.220 that you all were late, tardy 01:46:57.900 --> 01:47:01.380 difficulty I said it in my letter to you also 01:47:01.380 --> 01:47:04.070 that some of your reports were collapsed into one 01:47:04.070 --> 01:47:06.603 is a lot of information that. 01:47:07.670 --> 01:47:10.390 Oh, yes, is not getting in a timely manner, 01:47:10.390 --> 01:47:12.950 as well as your customers. 01:47:12.950 --> 01:47:17.620 So let's not forget that the some of the things that 01:47:17.620 --> 01:47:22.020 mark raised in his remarks that really need to be tidy up, 01:47:22.020 --> 01:47:25.610 and they need a lot better information in a more real time 01:47:25.610 --> 01:47:30.340 under their guidelines, their timeliness to them as well. 01:47:30.340 --> 01:47:33.420 So you seem like you have all this information 01:47:33.420 --> 01:47:37.510 that it's not getting to us, and more importantly 01:47:37.510 --> 01:47:40.970 to OES in the manner and timeliness 01:47:40.970 --> 01:47:44.265 manner and timeliness that is needed. 01:47:44.265 --> 01:47:46.740 So just going back to his remarks, 01:47:46.740 --> 01:47:49.130 I didn't mean to interrupt you push around my 01:47:49.130 --> 01:47:51.030 but your point was well taken as well. 01:47:52.740 --> 01:47:55.048 President Batjer, Mrs. Shiroma, thank you. 01:47:55.048 --> 01:47:57.490 I think Kevin said it earlier. 01:47:57.490 --> 01:47:59.590 And Steve highlighted what's in our plans. 01:47:59.590 --> 01:48:00.860 These are definitely areas 01:48:00.860 --> 01:48:03.470 and Commissioner Ghilarducci comments 01:48:03.470 --> 01:48:06.470 were taking to heart Don Degler is also supporting us. 01:48:06.470 --> 01:48:08.525 He says our business resiliency team. 01:48:08.525 --> 01:48:10.340 This is an area for improvement. 01:48:10.340 --> 01:48:11.893 And we will make improvements. 01:48:13.360 --> 01:48:15.530 We know we can do better there. 01:48:15.530 --> 01:48:18.100 I think before we move here, the one thing 01:48:18.100 --> 01:48:21.160 I do wanna point out because I think this gets to 01:48:21.160 --> 01:48:24.890 we've talked a little bit about not only sectionalize. 01:48:24.890 --> 01:48:26.540 But this is a key distinction. 01:48:26.540 --> 01:48:29.713 And it gives rise to the double edged sword, if you will, 01:48:30.683 --> 01:48:33.590 more precise decision making about standardization. 01:48:33.590 --> 01:48:36.720 This is using real time information from the weather station 01:48:36.720 --> 01:48:39.550 as well as the folks that we have in the field. 01:48:39.550 --> 01:48:44.154 If we look on our largest event is December 4th this year, 01:48:44.154 --> 01:48:47.580 there were over 230,000 customers who were in scope 01:48:47.580 --> 01:48:50.740 for a PSPS as the event approached, 01:48:50.740 --> 01:48:52.670 and given our ability to sectionalize, 01:48:52.670 --> 01:48:56.570 but also not de-energized based on a forecast based 01:48:56.570 --> 01:48:58.600 on what we actually saw in the field. 01:48:58.600 --> 01:49:02.920 We ended up de-energizing around 78,000 customers. 01:49:02.920 --> 01:49:04.960 Still a very, very large number. 01:49:04.960 --> 01:49:07.267 And for those 78,000 customers, particularly those 01:49:07.267 --> 01:49:10.300 who that wasn't their first, that's a big deal. 01:49:10.300 --> 01:49:11.650 There's a hardship for them. 01:49:11.650 --> 01:49:14.120 But it also does speak to some of the things that we've done 01:49:14.120 --> 01:49:16.913 to reduce the footprint and impact of PSPS. 01:49:18.680 --> 01:49:22.520 So lastly, Restoration Times is another one, 01:49:22.520 --> 01:49:26.600 obviously not having it in the first place would be ideal, 01:49:26.600 --> 01:49:28.930 that when we do have PSPS events, 01:49:28.930 --> 01:49:32.270 we're committed to restoring power as quickly as we can. 01:49:32.270 --> 01:49:36.030 We've seen the duration of overall PSPS events 01:49:36.030 --> 01:49:41.030 compared to 2019 and 2020 decrease by around 30%. 01:49:41.900 --> 01:49:45.470 Whether it's a factor, candidly but so is 01:49:45.470 --> 01:49:48.350 the fact that we put our teams in the field very early 01:49:48.350 --> 01:49:50.140 and move aggressively to restore circuits 01:49:50.140 --> 01:49:51.460 as quickly as we can. 01:49:51.460 --> 01:49:54.080 And the segmentation we've done earlier also means 01:49:54.080 --> 01:49:56.251 that we can more quickly bring circuits up 01:49:56.251 --> 01:49:58.113 and re-energize our customers. 01:49:59.220 --> 01:50:00.320 The next slide please. 01:50:02.910 --> 01:50:07.710 So, we've talked about areas where we strongly believe 01:50:07.710 --> 01:50:09.270 we can improve. 01:50:09.270 --> 01:50:12.460 Now we've made a lot of progress as we look at 01:50:13.340 --> 01:50:15.640 how we've evolved the program over three years, 01:50:15.640 --> 01:50:19.300 we haven't made enough progress, we need to do more 01:50:19.300 --> 01:50:20.750 PSPS is a hardship. 01:50:20.750 --> 01:50:23.638 It's not an inconvenience, it's a hardship. 01:50:23.638 --> 01:50:25.763 Our job is to protect the public. 01:50:26.960 --> 01:50:28.470 And also keep the lights on. 01:50:28.470 --> 01:50:30.910 And I think as professionals in the utility business, 01:50:30.910 --> 01:50:34.347 we have all spent our career with measurements and metrics 01:50:34.347 --> 01:50:37.490 and a commitment to supply reliable power. 01:50:37.490 --> 01:50:42.490 So PSPS is absolutely something we take seriously 01:50:42.960 --> 01:50:47.440 and also is contrary to how we've really operated 01:50:47.440 --> 01:50:51.143 for most of our careers, as we did in 2019. 01:50:51.143 --> 01:50:54.680 And this forum is going to be very helpful for us 01:50:54.680 --> 01:50:56.740 to advance that we're looking aggressively 01:50:56.740 --> 01:50:58.710 at what we did in 2020. 01:50:58.710 --> 01:51:01.690 And identifying areas we can improve. 01:51:01.690 --> 01:51:05.010 Now, we need to do a better job of helping our stakeholders 01:51:05.010 --> 01:51:08.090 understand how we're also making PSPS decisions. 01:51:08.090 --> 01:51:09.930 I think the transparencies coming through 01:51:09.930 --> 01:51:11.650 very clearly to us. 01:51:11.650 --> 01:51:14.970 So these are the things we're committed to resolve. 01:51:14.970 --> 01:51:17.360 Partnering with our stakeholders and local officials, 01:51:17.360 --> 01:51:19.620 as we accelerate our grant hardening, 01:51:19.620 --> 01:51:21.170 that's gonna be big in certain areas 01:51:21.170 --> 01:51:23.650 that have been hit with PSPS want to make sure people 01:51:23.650 --> 01:51:26.190 understand what we're doing and what impact it will have, 01:51:26.190 --> 01:51:27.290 as we harden our grid. 01:51:28.300 --> 01:51:31.970 To refine our thresholds based on grid hardening, 01:51:31.970 --> 01:51:34.370 but also additional data and things you've learned about, 01:51:34.370 --> 01:51:37.220 say fuel on the ground, and conditions as we continue 01:51:37.220 --> 01:51:39.220 to learn more and more about our system. 01:51:40.080 --> 01:51:42.323 And lastly, I think loud and clear. 01:51:43.220 --> 01:51:47.963 We've committed to this, we have worked carefully 01:51:47.963 --> 01:51:52.963 and diligently with all of our major stakeholders, Cal OES, 01:51:52.970 --> 01:51:55.500 the Commission, local state officials, 01:51:55.500 --> 01:51:59.300 and tribal governments, we need to do more in Baltimore, 01:51:59.300 --> 01:52:01.380 we will provide a better understanding of the decision 01:52:01.380 --> 01:52:02.870 making before and during events, 01:52:02.870 --> 01:52:05.160 because I think that's really important. 01:52:05.160 --> 01:52:07.430 Kevin noted, there are some areas that I think give rise 01:52:07.430 --> 01:52:10.700 to gaps, that might be gaps in understanding 01:52:10.700 --> 01:52:13.910 where we need some help in getting greater clarity, 01:52:13.910 --> 01:52:16.060 but also in providing greater clarity 01:52:16.060 --> 01:52:18.110 to how we're making our decisions, 01:52:18.110 --> 01:52:21.290 I think will go a long way towards improving 01:52:21.290 --> 01:52:25.220 how we're administering PSPS and actually get us 01:52:25.220 --> 01:52:27.610 in the position to continue to do less and less 01:52:27.610 --> 01:52:30.690 of it as we move forward with hardening our grid. 01:52:30.690 --> 01:52:34.060 So with that, happy to answer any more questions. 01:52:34.060 --> 01:52:36.350 But we're ready to transition over to Jill Anderson 01:52:36.350 --> 01:52:39.120 to talk about more of the customer care aspects 01:52:39.120 --> 01:52:40.563 of our PSPS program. 01:52:43.180 --> 01:52:44.020 Okay, thanks. 01:52:44.020 --> 01:52:46.093 So that sounds great. 01:52:47.040 --> 01:52:50.260 Again, we'll be asking questions along the way. 01:52:50.260 --> 01:52:53.550 So apologize for the interruption. 01:52:53.550 --> 01:52:55.420 Thank you. No problem. 01:52:55.420 --> 01:52:57.040 So why don't we start with the next slide. 01:52:57.040 --> 01:53:00.150 And I wanna address what we're doing to improve 01:53:00.150 --> 01:53:02.150 the notifications we do for our customers. 01:53:02.150 --> 01:53:04.610 And the Commission has rightly pointed out 01:53:04.610 --> 01:53:07.590 that we definitely have some opportunities there to improve. 01:53:07.590 --> 01:53:09.157 And we've heard that from our customers. 01:53:09.157 --> 01:53:12.070 And for many of the speakers earlier today, 01:53:12.070 --> 01:53:14.340 I'm also gonna talk about how we're reaching 01:53:14.340 --> 01:53:16.010 our most vulnerable customers. 01:53:16.010 --> 01:53:17.980 So looking forward to hearing more feedback 01:53:17.980 --> 01:53:19.510 from you on that. 01:53:19.510 --> 01:53:21.510 You know, started out I want to acknowledge 01:53:21.510 --> 01:53:23.930 that we have been making a lot of improvements 01:53:23.930 --> 01:53:26.890 year over year on our customer facing systems. 01:53:26.890 --> 01:53:30.650 The images here are a screenshot of the 2019 website, 01:53:30.650 --> 01:53:33.923 which was a, you know, static listing of service 01:53:33.923 --> 01:53:35.977 to now the 2020 website. 01:53:35.977 --> 01:53:38.240 And this is public facing and updated throughout events. 01:53:38.240 --> 01:53:42.207 So you can see visually where there are areas of concern, 01:53:42.207 --> 01:53:45.510 and then very much helpful for our customers. 01:53:45.510 --> 01:53:47.770 We take a lot of feedback from customers throughout 01:53:47.770 --> 01:53:51.040 the events and after the events in order to evaluate 01:53:51.040 --> 01:53:53.670 where do we need to prioritize more enhancements, 01:53:53.670 --> 01:53:55.700 what's working in what's not working. 01:53:55.700 --> 01:53:57.800 And we know notifications is one of the areas 01:53:57.800 --> 01:53:59.840 where we need to make some changes. 01:53:59.840 --> 01:54:01.420 You know, currently, our processes, 01:54:01.420 --> 01:54:06.010 we've got 72, 48, 24 hour notices, 01:54:06.010 --> 01:54:08.220 customers get updates during the event, 01:54:08.220 --> 01:54:10.950 they get an imminent de-energization notice, 01:54:10.950 --> 01:54:14.110 a de-energization notice, they get warnings, 01:54:14.110 --> 01:54:16.740 you know might be through their phone or text or email. 01:54:16.740 --> 01:54:20.960 And, you know, all of this is multiple opportunities 01:54:20.960 --> 01:54:23.510 and ways for us to reach the customer. 01:54:23.510 --> 01:54:26.500 But we also hear that some of the communications 01:54:26.500 --> 01:54:28.350 are creating some confusion. 01:54:28.350 --> 01:54:31.070 And Kevin said it in his remarks, you know, 01:54:31.070 --> 01:54:33.690 we might have too many messages or we might have 01:54:33.690 --> 01:54:37.140 not enough messages and we are analyzing all of those gaps. 01:54:37.140 --> 01:54:39.720 And on the next slide, if we could go to slide six, 01:54:39.720 --> 01:54:43.540 I'll talk about what we're doing for each one of those. 01:54:43.540 --> 01:54:45.479 So I wanna start with the issue around 01:54:45.479 --> 01:54:47.289 potential confusing messages. 01:54:47.289 --> 01:54:49.530 We're really looking into the root cause 01:54:49.530 --> 01:54:52.060 of what is creating confusion. 01:54:52.060 --> 01:54:55.220 It might be too many notices or also that customers 01:54:55.220 --> 01:54:58.050 are receiving notices that are accurate, 01:54:58.050 --> 01:54:59.960 but they aren't relevant to the circuit 01:54:59.960 --> 01:55:02.720 that customer is served by. 01:55:02.720 --> 01:55:06.400 So we're doing an end to end review of those process 01:55:06.400 --> 01:55:09.570 and looking at should we modify the number of notices 01:55:09.570 --> 01:55:11.187 that go out during an event? 01:55:11.187 --> 01:55:13.850 You know, it's everything I just listed 01:55:13.850 --> 01:55:15.380 could be seven notices. 01:55:15.380 --> 01:55:19.030 And in an event additionally, if we have back to back, 01:55:19.030 --> 01:55:21.420 which we had seen in December, 01:55:21.420 --> 01:55:23.610 a customer might be getting an all clear notice 01:55:23.610 --> 01:55:26.330 from one event, and then getting a warning notice 01:55:26.330 --> 01:55:28.130 in the same day for the next event, 01:55:28.130 --> 01:55:31.150 and so that very much we have heard from customers 01:55:31.150 --> 01:55:33.620 has been creating confusion. 01:55:33.620 --> 01:55:37.010 On inaccurate messages and your letter pointed out 01:55:37.010 --> 01:55:39.302 this concern, and we've heard this from customers as well. 01:55:39.302 --> 01:55:43.190 One issue is that we've been using new channels 01:55:43.190 --> 01:55:44.940 and new approaches to reach customers. 01:55:44.940 --> 01:55:47.210 So we have this code alerts, for example. 01:55:47.210 --> 01:55:48.750 And that's a tool that we've been using 01:55:48.750 --> 01:55:51.350 to try to reach transient populations. 01:55:51.350 --> 01:55:53.860 But a customer might be receiving a zip code alert, 01:55:53.860 --> 01:55:56.390 because there is a circuit in their zip code 01:55:56.390 --> 01:55:58.090 that is being de-energized. 01:55:58.090 --> 01:56:00.140 But it might not be the circuit that they live on. 01:56:00.140 --> 01:56:02.990 And so we hear from customers about that. 01:56:02.990 --> 01:56:05.300 We've been updating the way we describe the 01:56:05.300 --> 01:56:06.860 different alerts on our website. 01:56:06.860 --> 01:56:09.620 And we've always been continuing to look for opportunities 01:56:09.620 --> 01:56:12.960 to help our customers switch, maybe from the zip code alerts 01:56:12.960 --> 01:56:17.140 to a more targeted alert that is specific to their address. 01:56:17.140 --> 01:56:20.510 Another issue is in we'll call it notification fatigue, 01:56:20.510 --> 01:56:24.240 where in and you mentioned it in the very beginning 01:56:24.240 --> 01:56:27.380 on the number of customers that receive a warning 01:56:27.380 --> 01:56:29.970 versus the number of customers that are de-energized. 01:56:29.970 --> 01:56:32.270 And I think as Phil and Kevin have said, 01:56:32.270 --> 01:56:34.450 you know, our priority is to keep the power on 01:56:34.450 --> 01:56:38.400 wherever we can do that and maintain public safety. 01:56:38.400 --> 01:56:42.750 But we absolutely understand that receiving a warning notice 01:56:42.750 --> 01:56:45.200 that doesn't result in de-energization 01:56:45.200 --> 01:56:46.950 is very disruptive for customers, 01:56:46.950 --> 01:56:49.407 they might be making plans or taking actions 01:56:49.407 --> 01:56:51.340 and then they weren't necessary 01:56:51.340 --> 01:56:53.140 because they didn't lose power. 01:56:53.140 --> 01:56:55.160 So the way we're addressing this is a couple 01:56:55.160 --> 01:56:55.993 of things we're doing. 01:56:55.993 --> 01:56:59.220 First, Phil talked about improving our forecasting ability, 01:56:59.220 --> 01:57:01.890 increasing the number of weather stations that we use, 01:57:01.890 --> 01:57:03.660 that's gonna help us get more targeted, 01:57:03.660 --> 01:57:07.877 even in those earlier, you know, 48, 24 hour notices. 01:57:07.877 --> 01:57:12.420 Kevin made the point though, that we make the warning notice 01:57:12.420 --> 01:57:15.540 based on forecast and the de-energization notice 01:57:15.540 --> 01:57:17.160 based on actual. 01:57:17.160 --> 01:57:19.740 So we're always gonna have some delta 01:57:19.740 --> 01:57:22.720 between who we warn and who we de-energize, 01:57:22.720 --> 01:57:24.470 but to make sure that we can keep making 01:57:24.470 --> 01:57:25.970 that as small as possible. 01:57:25.970 --> 01:57:28.300 And advancement that we're working on now 01:57:28.300 --> 01:57:30.190 is improving both the accuracy 01:57:30.190 --> 01:57:32.320 and the speed when we're going through 01:57:32.320 --> 01:57:33.830 in the middle of an event. 01:57:33.830 --> 01:57:36.930 So that we can use automation and help make sure 01:57:36.930 --> 01:57:39.895 that we're only noticing customers that are on the specific 01:57:39.895 --> 01:57:43.190 segments that are gonna be de-energized when we are able 01:57:43.190 --> 01:57:47.033 to zero in and really target that PSPS event. 01:57:48.510 --> 01:57:51.150 The third gap that was noted in the letter 01:57:51.150 --> 01:57:52.800 that we've heard from other speakers today is 01:57:52.800 --> 01:57:55.700 when customers don't receive any notice at all. 01:57:55.700 --> 01:57:58.870 Now that might be caused by a sudden change in weather 01:57:58.870 --> 01:58:01.910 that isn't yet captured in our forecast. 01:58:01.910 --> 01:58:04.680 We've also had it happen where the scale of the event 01:58:04.680 --> 01:58:08.030 was something that because we do still rely on some manual 01:58:08.030 --> 01:58:10.520 processes that we're updating, 01:58:10.520 --> 01:58:12.870 we might not be able to get all the notices out 01:58:12.870 --> 01:58:17.400 before we see a public safety imperative to de-energize. 01:58:17.400 --> 01:58:19.760 But a third cause of this, that's something 01:58:19.760 --> 01:58:22.850 that's definitely solvable and we're working on is there's, 01:58:22.850 --> 01:58:24.780 there's many customers, we just don't have contact 01:58:24.780 --> 01:58:26.460 information for or don't have accurate 01:58:26.460 --> 01:58:27.820 contact information for. 01:58:27.820 --> 01:58:30.990 So we are working proactively to capture 01:58:30.990 --> 01:58:33.600 that latest contact information every time 01:58:33.600 --> 01:58:35.640 we have a touch point with customers. 01:58:35.640 --> 01:58:37.860 And you know, we're working collaboratively 01:58:37.860 --> 01:58:42.190 with our PSPS working group and the advisory board on all 01:58:42.190 --> 01:58:45.483 of these topics and improvements to these notifications. 01:58:46.640 --> 01:58:48.400 I would- I wanna talk- 01:58:48.400 --> 01:58:49.233 Excuse me Jill. 01:58:49.233 --> 01:58:51.040 I would add to that list of people 01:58:51.040 --> 01:58:52.750 that you need to work with. 01:58:52.750 --> 01:58:55.340 Because you might have some customers that are hard to reach 01:58:55.340 --> 01:58:59.070 in terms of communications, I'm hoping you have a rich 01:58:59.070 --> 01:59:01.891 relationship with the community based organizations 01:59:01.891 --> 01:59:03.543 that can also help. 01:59:04.630 --> 01:59:08.047 And they're usually very good trusted communicators 01:59:08.047 --> 01:59:11.020 with certain populations in your community 01:59:11.020 --> 01:59:11.980 in your service area. 01:59:11.980 --> 01:59:15.210 So I hope you add those to the list because I think 01:59:15.210 --> 01:59:17.600 that is indeed some and and this isn't one and done. 01:59:17.600 --> 01:59:21.320 As you well know, it's a contract that every touchpoint you 01:59:21.320 --> 01:59:25.530 have, you've got to because people are very mobile society. 01:59:25.530 --> 01:59:28.700 People move, people's jobs they have they lose, they 01:59:30.185 --> 01:59:34.100 have to move into a relative's home, et cetera, et cetera. 01:59:34.100 --> 01:59:36.280 So it's an (indistinct) effort. 01:59:36.280 --> 01:59:38.290 So thank you, but I would definitely 01:59:38.290 --> 01:59:40.130 I know that the community based organizations 01:59:40.130 --> 01:59:42.630 can be very helpful as well getting that word out. 01:59:43.540 --> 01:59:45.850 I don't think we have a notice 01:59:45.850 --> 01:59:49.150 I'm talking about contact good contact information. 01:59:49.150 --> 01:59:50.340 Correct, yep. 01:59:50.340 --> 01:59:51.520 Thank you. 01:59:51.520 --> 01:59:53.840 I wanna talk a little bit more kind of pulling on 01:59:53.840 --> 01:59:56.850 that on though how we're better reaching 01:59:56.850 --> 01:59:58.140 our most vulnerable customers. 01:59:58.140 --> 01:59:59.870 So let's go to the next slide. 01:59:59.870 --> 02:00:01.563 Here, I think it's slide seven. 02:00:02.840 --> 02:00:05.620 And we know that reaching the most vulnerable customers 02:00:05.620 --> 02:00:07.370 is a priority for the Commission. 02:00:07.370 --> 02:00:10.950 And it is absolutely a priority for us as well. 02:00:10.950 --> 02:00:13.320 This is another area where we have made some progress. 02:00:13.320 --> 02:00:16.170 And we have some work that's already underway, 02:00:16.170 --> 02:00:18.240 that I wanna share with you. 02:00:18.240 --> 02:00:21.700 Talking first about confirming that we've delivered notices, 02:00:21.700 --> 02:00:24.980 especially to our most vulnerable customers, 02:00:24.980 --> 02:00:26.780 we've got a very comprehensive process 02:00:26.780 --> 02:00:29.460 that we use now making sure that we've reached 02:00:29.460 --> 02:00:32.330 all of our critical care customer population. 02:00:32.330 --> 02:00:34.390 Those are a subset of medical baseline 02:00:34.390 --> 02:00:37.220 that rely on devices for at least two hours, 02:00:37.220 --> 02:00:42.220 were confirming now at a rate of about 96% per event. 02:00:42.440 --> 02:00:44.080 And we track that very closely. 02:00:44.080 --> 02:00:46.490 And that includes that sometimes we have to send people out 02:00:46.490 --> 02:00:48.800 to do door knocks in order to reach a customer 02:00:48.800 --> 02:00:50.830 when all the other calls and other 02:00:50.830 --> 02:00:53.550 outreach we've done isn't successful. 02:00:53.550 --> 02:00:56.980 And so to us, that starts with the very most vulnerable 02:00:56.980 --> 02:00:58.140 of the vulnerable population. 02:00:58.140 --> 02:01:00.930 But we are not yet reaching all of medical baseline, 02:01:00.930 --> 02:01:03.140 and you've pointed that out to us. 02:01:03.140 --> 02:01:06.290 And for us, that's an increase of a population right now, 02:01:06.290 --> 02:01:09.220 that's about 5000 customers in high fire risk area 02:01:09.220 --> 02:01:12.210 going up to 28,000 customers, 02:01:12.210 --> 02:01:15.100 that's all the medical baseline in these areas. 02:01:15.100 --> 02:01:19.350 So we are planning to expand that delivery confirmation. 02:01:19.350 --> 02:01:21.600 We know it's gonna require some additional resources, 02:01:21.600 --> 02:01:24.220 you know, it's a five times increase in this population 02:01:24.220 --> 02:01:25.530 that we're trying to reach. 02:01:25.530 --> 02:01:28.300 So we intend to put forward our recommendation 02:01:28.300 --> 02:01:30.363 in our February, 12, filing. 02:01:31.285 --> 02:01:36.220 And the next section is about sharing information 02:01:36.220 --> 02:01:38.010 with public interviews. 02:01:38.010 --> 02:01:38.843 Jill for a second. 02:01:38.843 --> 02:01:41.030 Commissioner Rechtschaffen and has a question 02:01:41.030 --> 02:01:42.700 and I may have one too. 02:01:42.700 --> 02:01:44.480 Commissioner. Okay. 02:01:44.480 --> 02:01:46.410 Thank you, (indistinct) Jill. 02:01:46.410 --> 02:01:49.963 So you're going to go from 5000 to 28,000. 02:01:55.680 --> 02:01:58.323 I just lost your audio, I'm sorry, can repeat it. 02:02:00.330 --> 02:02:04.130 I was asking when do you hope to be able to confirm 02:02:04.130 --> 02:02:06.530 that all of your medical baseline customers 02:02:06.530 --> 02:02:09.310 received notice in the same way that you can currently, 02:02:09.310 --> 02:02:12.140 you're currently confirming critical care customers? 02:02:12.140 --> 02:02:13.990 What's your timeframe for doing that? 02:02:15.610 --> 02:02:17.470 So I don't have an answer for you today. 02:02:17.470 --> 02:02:19.460 But it is something we intend to include 02:02:19.460 --> 02:02:21.620 in our filing in two or three weeks. 02:02:21.620 --> 02:02:24.360 You know, the resources issue is something that we have 02:02:24.360 --> 02:02:26.780 to evaluate and make sure that we're able to deploy 02:02:26.780 --> 02:02:29.150 and we're looking at the models that other utilities use 02:02:29.150 --> 02:02:31.640 as well, whether there are partnerships we can do 02:02:31.640 --> 02:02:34.190 with third parties who can help us during an event. 02:02:39.535 --> 02:02:41.500 PG&E, actually, this is one area 02:02:41.500 --> 02:02:42.630 that they've improved upon. 02:02:42.630 --> 02:02:46.030 So when you look other best practices, 02:02:46.030 --> 02:02:48.670 and I would never I would not call them the best yet. 02:02:48.670 --> 02:02:52.460 But they don't do the subset of the critical pair under 02:02:52.460 --> 02:02:55.709 medical baseline as you as you described, Jill. 02:02:55.709 --> 02:03:00.510 So and yes, they use a lot of community based organizations 02:03:00.510 --> 02:03:04.430 to assist them to answer your questions. 02:03:04.430 --> 02:03:07.767 So I think there's a lot of room for improvement there 02:03:07.767 --> 02:03:12.767 and a lot of examples that you all can grab ahold of. 02:03:15.650 --> 02:03:16.483 Yeah, I agree. 02:03:16.483 --> 02:03:20.070 And we do work closely with them to compare notes. 02:03:20.070 --> 02:03:22.710 So I wanna focus on the enrollment here, 02:03:22.710 --> 02:03:25.190 'cause I have on the slide about sharing information. 02:03:25.190 --> 02:03:27.540 But I think we did cover that quite a bit. 02:03:27.540 --> 02:03:31.500 And we'll continue to expand on that in our filing. 02:03:31.500 --> 02:03:33.070 Enrollment is something that the Commissioner 02:03:33.070 --> 02:03:35.670 also brought up, you know, we need to reach all 02:03:35.670 --> 02:03:37.550 of these vulnerable customers. 02:03:37.550 --> 02:03:40.620 But we have to make sure we have them identified 02:03:40.620 --> 02:03:42.960 in order to know if we're reaching them or not. 02:03:42.960 --> 02:03:44.840 We have seen some improvement here. 02:03:44.840 --> 02:03:47.940 In 2020, I think we had an improvement 02:03:47.940 --> 02:03:51.610 of 14% enrollment in medical baseline, 02:03:51.610 --> 02:03:53.960 we've been making the enrollment process simpler. 02:03:53.960 --> 02:03:57.200 We've done it online, now we're making electronic signature 02:03:57.200 --> 02:04:00.420 available, each step we see reduces the friction 02:04:00.420 --> 02:04:01.920 and increases enrollment. 02:04:01.920 --> 02:04:04.040 And other things that we are working on now 02:04:04.040 --> 02:04:06.860 is new partnerships with medical facilities 02:04:06.860 --> 02:04:08.720 who are themselves maybe identifying 02:04:08.720 --> 02:04:11.850 who needs medical assistance, home health care, 02:04:11.850 --> 02:04:14.480 social workers and continuing to coordinate 02:04:14.480 --> 02:04:15.490 with local government. 02:04:15.490 --> 02:04:17.530 And I think, you know, community based organizations 02:04:17.530 --> 02:04:18.820 is an opportunity here 02:04:18.820 --> 02:04:21.183 as well as with the contact information. 02:04:22.750 --> 02:04:26.060 So with that, I'll go to my last slide, 02:04:26.060 --> 02:04:29.341 which is to- Excuse me, Jill, this is. 02:04:29.341 --> 02:04:30.921 (muffled speaking) 02:04:30.921 --> 02:04:35.460 Yeah, I just want you to go back again. 02:04:35.460 --> 02:04:40.000 And I'm just I thought you were already ordered 02:04:40.000 --> 02:04:42.710 to put this information on the secure portal 02:04:42.710 --> 02:04:47.370 for the local governments and public safety agencies. 02:04:47.370 --> 02:04:52.370 And your bullet says evaluating an online portal 02:04:52.480 --> 02:04:54.070 for easier access. 02:04:54.070 --> 02:04:58.020 But this was like one of the major lessons learned 02:04:58.020 --> 02:04:59.430 after a first year that 02:05:00.610 --> 02:05:04.289 local governments can look at this information, 02:05:04.289 --> 02:05:07.810 not only for identification for their purposes, 02:05:07.810 --> 02:05:10.847 but for them to be able to say you're missing 02:05:10.847 --> 02:05:15.570 a subset or you're missing, you know, one customer. 02:05:15.570 --> 02:05:20.570 And so I guess I heard Mark, 02:05:20.780 --> 02:05:23.818 say something a little different in terms of, 02:05:23.818 --> 02:05:26.337 can you just clarify, maybe Kevin using- 02:05:26.337 --> 02:05:28.451 (faintly speaking) 02:05:28.451 --> 02:05:31.291 Yeah, I can take this one. 02:05:31.291 --> 02:05:33.500 Yeah. Yeah, thank you, 02:05:33.500 --> 02:05:35.100 Commissioner Guzman Aceves. 02:05:35.100 --> 02:05:38.440 So we do provide this information is just not through 02:05:38.440 --> 02:05:39.670 a web portal. 02:05:39.670 --> 02:05:42.148 So we do provide all the medical baseline 02:05:42.148 --> 02:05:45.250 customer information and our critical care customer 02:05:45.250 --> 02:05:47.750 information to any of the local governments 02:05:47.750 --> 02:05:51.090 or government agencies during events. 02:05:51.090 --> 02:05:53.570 What we haven't done is automated this. 02:05:53.570 --> 02:05:56.320 So this usually comes through either 02:05:57.360 --> 02:06:00.350 a file transfer from us to the agencies, 02:06:00.350 --> 02:06:04.720 or it comes from other ways that we can keep this 02:06:04.720 --> 02:06:07.670 information, secure and private. 02:06:07.670 --> 02:06:10.040 But what is it we don't have is there's 02:06:10.040 --> 02:06:12.340 just not a login portal to it. 02:06:12.340 --> 02:06:13.940 So they are getting all the information, 02:06:13.940 --> 02:06:16.690 there's just not a login portal for them at this point. 02:06:20.170 --> 02:06:21.003 Okay. 02:06:21.003 --> 02:06:22.533 And when will that be in place? 02:06:23.871 --> 02:06:27.930 We'll have that answer when we submit 02:06:27.930 --> 02:06:30.560 the February response. 02:06:30.560 --> 02:06:32.920 And then we also are working with our partners 02:06:32.920 --> 02:06:34.640 to learn more about how they're done. 02:06:34.640 --> 02:06:36.980 So I don't have a data when we'll have it up. 02:06:36.980 --> 02:06:38.423 But it'll be this year. 02:06:41.730 --> 02:06:43.220 We'll make sure it's in our action plan 02:06:43.220 --> 02:06:44.603 for the for February, 12. 02:06:49.380 --> 02:06:51.830 Okay, thank you. Okay, so the last section 02:06:51.830 --> 02:06:56.010 is also addressing something that we've heard and feedback 02:06:56.010 --> 02:06:59.780 from the letter and from you hear during our discussion 02:06:59.780 --> 02:07:03.570 today about how we're helping customers with resiliency. 02:07:03.570 --> 02:07:05.380 And I think, as you heard from Phil, 02:07:05.380 --> 02:07:07.508 we were working on hardening the grid, 02:07:07.508 --> 02:07:09.600 minimizing our use of PSPS. 02:07:09.600 --> 02:07:12.650 But that's a multiple year endeavor, we need to make sure 02:07:12.650 --> 02:07:14.754 that we're helping our customers build resiliency 02:07:14.754 --> 02:07:17.410 at home and in their communities. 02:07:17.410 --> 02:07:20.300 And so here, start by talking about 02:07:20.300 --> 02:07:23.676 what we're doing with the critical care battery program. 02:07:23.676 --> 02:07:27.490 This is free batteries to our most vulnerable population. 02:07:27.490 --> 02:07:32.010 It's targeted about 2500, in the high fire risk area, 02:07:32.010 --> 02:07:35.890 in the beginning of 2021, we saw a low rate of adoption. 02:07:35.890 --> 02:07:39.210 And we've been able to scale our partnerships 02:07:39.210 --> 02:07:42.200 with our community outreach partners. 02:07:42.200 --> 02:07:46.010 And we finished the year with about a third of the customers 02:07:46.010 --> 02:07:48.320 that we were targeting having batteries installed. 02:07:48.320 --> 02:07:53.320 And we've continued to advance that as we turned into 2021, 02:07:53.320 --> 02:07:56.450 we've also confirmed that we are gonna expand this now 02:07:56.450 --> 02:07:59.493 to all medical baseline customers that are eligible 02:07:59.493 --> 02:08:02.340 in the high fire risk area. 02:08:02.340 --> 02:08:04.410 We're learning from our lessons in 2020, 02:08:04.410 --> 02:08:06.450 about what kind of outreach was successful 02:08:06.450 --> 02:08:08.700 and what outreach wasn't successful, 02:08:08.700 --> 02:08:12.020 with a goal of reaching significantly more customers 02:08:12.020 --> 02:08:15.417 this year between three and 4000 customers this year, 02:08:15.417 --> 02:08:18.413 going into the 2021 season. 02:08:19.380 --> 02:08:21.330 The other is that there's a picture of the battery there 02:08:21.330 --> 02:08:22.920 on the slide. 02:08:22.920 --> 02:08:25.703 You know, we've talked a little bit about this- 02:08:26.632 --> 02:08:28.680 Commissioner Rechtschaffen has a question 02:08:28.680 --> 02:08:29.530 on the batteries. 02:08:30.390 --> 02:08:32.660 I don't wanna interrupt till the middle of our sentence. 02:08:32.660 --> 02:08:33.830 So please finish the sentence. 02:08:33.830 --> 02:08:34.733 And I'll ask you. 02:08:36.610 --> 02:08:38.190 Go ahead. 02:08:38.190 --> 02:08:39.510 No, no, please go ahead and then talk 02:08:39.510 --> 02:08:41.687 about your additional rebates for portable power. 02:08:41.687 --> 02:08:44.340 That's the next item in your slide is that. 02:08:44.340 --> 02:08:46.740 Yes, that's actually, I think responsive 02:08:46.740 --> 02:08:48.880 to some of the feedback that we heard from the speakers 02:08:48.880 --> 02:08:51.650 earlier that another pain point for customers 02:08:51.650 --> 02:08:53.670 when they lose power is that they lose 02:08:53.670 --> 02:08:56.450 their connectivity with communications. 02:08:56.450 --> 02:08:58.956 And so we have been pushing with customers, 02:08:58.956 --> 02:09:02.370 rebates for small portable batteries in their home, 02:09:02.370 --> 02:09:04.090 as all you know, up to of course, 02:09:04.090 --> 02:09:07.060 we have large rebates for whole home batteries, 02:09:07.060 --> 02:09:11.170 and even rebates for generators to try to help customers 02:09:11.170 --> 02:09:12.860 with backing up the devices in your home 02:09:12.860 --> 02:09:14.390 that are most critical. 02:09:14.390 --> 02:09:15.730 So that during a power outage, 02:09:15.730 --> 02:09:17.693 they can still have connectivity. 02:09:20.140 --> 02:09:23.877 I just wanna pin down exactly what you have 02:09:23.877 --> 02:09:24.840 and what you're doing. 02:09:24.840 --> 02:09:27.150 Because in August, 02:09:27.150 --> 02:09:30.030 I think Kevin and I had a dialogue back and forth 02:09:30.030 --> 02:09:33.790 about the number of batteries that you had provided 02:09:33.790 --> 02:09:35.670 to your critical care customers 02:09:35.670 --> 02:09:38.170 versus the goal that Edison had. 02:09:38.170 --> 02:09:41.150 And I think at that point, Kevin said that 02:09:41.150 --> 02:09:43.307 you only about 20% of where you want it to be 02:09:43.307 --> 02:09:45.910 and a lot of it was because of supply constraints 02:09:45.910 --> 02:09:48.140 due to COVID and other factors. 02:09:48.140 --> 02:09:51.450 I heard you just say, lower adoption rates 02:09:51.450 --> 02:09:52.570 than you anticipated. 02:09:52.570 --> 02:09:55.120 I don't know what that refers to. 02:09:55.120 --> 02:10:00.005 But can you tell me how many batteries 02:10:00.005 --> 02:10:04.670 or other backup system, backup power systems 02:10:04.670 --> 02:10:07.480 do you have right now for your critical care 02:10:07.480 --> 02:10:09.250 and medical baseline customers, 02:10:09.250 --> 02:10:11.180 how much do you have right now? 02:10:11.180 --> 02:10:15.150 And then how many more you need to meet the goals 02:10:15.150 --> 02:10:16.680 that you've set for yourself 02:10:16.680 --> 02:10:19.563 and when you anticipate getting to those goals? 02:10:21.120 --> 02:10:24.510 So specific on the critical care backup battery program 02:10:24.510 --> 02:10:29.390 that we launched last year, we have over 830 customers 02:10:29.390 --> 02:10:31.930 currently enrolled, most of them have the batteries 02:10:31.930 --> 02:10:33.700 installed, or they have a scheduled date 02:10:33.700 --> 02:10:35.830 for when the batteries will be installed. 02:10:35.830 --> 02:10:38.520 And so that was from about July of last year 02:10:38.520 --> 02:10:42.030 to the end of the year, we reached 830 customers. 02:10:42.030 --> 02:10:44.870 And then this year, our goal is to increase 02:10:44.870 --> 02:10:47.740 that to three or 4000 customers expanding 02:10:47.740 --> 02:10:50.990 the eligible population to include medical baseline 02:10:50.990 --> 02:10:52.690 that our income qualifies. 02:10:52.690 --> 02:10:56.000 I don't have the numbers right off my head here on 02:10:56.000 --> 02:10:57.710 how many rebates have been used. 02:10:57.710 --> 02:10:59.730 But we do track that as well. 02:10:59.730 --> 02:11:02.120 And so maybe, as we continue the conversation, 02:11:02.120 --> 02:11:03.990 I can look that up for you and get that before 02:11:03.990 --> 02:11:04.823 the end of here. 02:11:04.823 --> 02:11:07.420 But we track how many rebates are being used 02:11:07.420 --> 02:11:12.010 both for home backup power, or well water backup power, 02:11:12.010 --> 02:11:13.600 which is an additional new rebate 02:11:13.600 --> 02:11:15.290 that we launched last year. 02:11:15.290 --> 02:11:17.460 And then SGIP, which is a bigger program, 02:11:17.460 --> 02:11:19.620 you know, much beyond PSPS. 02:11:19.620 --> 02:11:24.620 We saw 400% increase in SGIP in 2020 for backup power, 02:11:25.060 --> 02:11:28.600 we have over 2000 customers that have come to use 02:11:28.600 --> 02:11:32.560 the equity and resiliency additional incentive for SGIP. 02:11:32.560 --> 02:11:35.440 And we you know, we now have, I think a recent decision 02:11:35.440 --> 02:11:38.400 that will allow us to market an upfront rebate 02:11:38.400 --> 02:11:39.930 for SGIP, which we think will help 02:11:39.930 --> 02:11:42.253 get more batteries deployed with customers. 02:11:43.780 --> 02:11:44.613 Yes, thank you. 02:11:44.613 --> 02:11:47.850 And the three to 4000 critical care customers 02:11:47.850 --> 02:11:51.440 how is the universe defined is that based on the circuits 02:11:51.440 --> 02:11:53.630 where there's a greatest propensity for shut offs 02:11:53.630 --> 02:11:57.373 out of your whole critical care, customer base? 02:11:58.600 --> 02:12:02.330 So the target now for three to 4000 will include 02:12:02.330 --> 02:12:06.030 also medical baseline, so not only the narrower definition 02:12:06.030 --> 02:12:07.540 that we use for critical care, 02:12:07.540 --> 02:12:11.790 they need to be in a high fire risk area, 02:12:11.790 --> 02:12:15.780 and they need to have income qualified to get the fully, 02:12:15.780 --> 02:12:18.093 you know, full cost free battery. 02:12:19.520 --> 02:12:24.520 So right now you have you provided 830 backup systems. 02:12:24.810 --> 02:12:28.360 And your goal is to provide three to 4000 02:12:28.360 --> 02:12:29.858 to either critical care, 02:12:29.858 --> 02:12:33.323 or low income medical baseline in high fire threat areas. 02:12:34.350 --> 02:12:36.440 Yes. Is that right? 02:12:36.440 --> 02:12:40.860 So what ended the second bullet you have 12,000 02:12:40.860 --> 02:12:44.670 eligible medical baseline customers, what does that refer? 02:12:44.670 --> 02:12:47.810 So that's the population we're gonna mark it to. 02:12:47.810 --> 02:12:50.150 And based on what we've learned this year, 02:12:50.150 --> 02:12:54.460 you know, making a goal of reaching 100% of who you go out 02:12:54.460 --> 02:12:56.280 to is is not feasible. 02:12:56.280 --> 02:12:58.833 So our goal is to get at least a third 02:12:58.833 --> 02:13:02.840 of those or more who's eligible 02:13:04.680 --> 02:13:05.997 as an income qualified- 02:13:05.997 --> 02:13:10.110 So there are 12,000 medical baseline of critical care 02:13:10.110 --> 02:13:12.607 customers in the high fire areas 02:13:12.607 --> 02:13:14.923 and your goal is to reach a third of them? 02:13:15.820 --> 02:13:19.840 Or your expectation is you reach a third of them 02:13:19.840 --> 02:13:22.980 and what about the rest of them? 02:13:22.980 --> 02:13:24.890 That's just our 2021 goals. 02:13:24.890 --> 02:13:28.820 So we would continue to improve and learn you know, 02:13:28.820 --> 02:13:31.740 as we see what works for reaching customers 02:13:31.740 --> 02:13:34.013 to continue to program in future years. 02:13:34.930 --> 02:13:38.127 Okay, and then one final question, President Batjer. 02:13:38.127 --> 02:13:41.710 And is that the the backup equipment 02:13:41.710 --> 02:13:46.260 for those three to 4000 are those the full scale batteries 02:13:46.260 --> 02:13:49.230 like is provided under SGIP or their equivalent? 02:13:49.230 --> 02:13:51.920 Are they smaller batteries like the Yeti batteries 02:13:51.920 --> 02:13:55.560 that will power one or two appliances for several hours 02:13:55.560 --> 02:13:57.713 or a couple of days or is it a combination? 02:13:59.060 --> 02:14:01.800 It's the smaller batteries like the one 02:14:01.800 --> 02:14:03.490 excuse me that you see pictured there. 02:14:03.490 --> 02:14:07.920 And that's Yeti is one of the main manufacturers. 02:14:07.920 --> 02:14:09.680 Jill, can I jumped in for a sec here 02:14:09.680 --> 02:14:12.550 to their Commissioner Rechtschaffen. 02:14:12.550 --> 02:14:15.050 We do do the Yeti batteries, 02:14:15.050 --> 02:14:17.440 but we do three or four versions of them. 02:14:17.440 --> 02:14:19.820 And we actually do the customers 02:14:19.820 --> 02:14:22.330 to get what their medical devices are. 02:14:22.330 --> 02:14:26.500 And we size that so that we can cover 24 hours of power. 02:14:26.500 --> 02:14:30.830 So if they have very small electrical medical equipment, 02:14:30.830 --> 02:14:33.950 then we'll give them a small battery, smaller battery, 02:14:33.950 --> 02:14:37.090 if they have more medical equipment, we'll try to size it 02:14:37.090 --> 02:14:38.700 to make sure that we can cover 02:14:38.700 --> 02:14:40.963 a full 24 hours without power. 02:14:42.070 --> 02:14:44.760 An important point on this is that the customers have 02:14:44.760 --> 02:14:47.180 to want it you know, I think we went into the program 02:14:47.180 --> 02:14:48.650 thinking it's a free battery. 02:14:48.650 --> 02:14:50.860 I mean the retail value of these are, 02:14:50.860 --> 02:14:53.930 you know could be $3,000 and many customers 02:14:53.930 --> 02:14:57.950 who were successful with are excited and grateful. 02:14:57.950 --> 02:14:59.693 But there are many customers who don't 02:14:59.693 --> 02:15:02.220 want to hear from us, who don't want a battery. 02:15:02.220 --> 02:15:05.040 So we can never get to 100%. 02:15:05.040 --> 02:15:05.873 But we certainly 02:15:05.873 --> 02:15:08.960 have an opportunity to do better than we did in 2020. 02:15:08.960 --> 02:15:12.590 Well, I fully understand that I recognize the efforts 02:15:12.590 --> 02:15:14.300 are not always successful. 02:15:14.300 --> 02:15:16.710 At the same time we hear from people coming 02:15:16.710 --> 02:15:20.505 from the other perspective, we have an SGIP, 02:15:20.505 --> 02:15:21.930 the program, you mentioned, 02:15:21.930 --> 02:15:25.040 our SGIP program is way over subscribed. 02:15:25.040 --> 02:15:28.070 And there's demand and we hear from customers 02:15:28.070 --> 02:15:31.610 who there's unmet demand, we hear from customers who say, 02:15:31.610 --> 02:15:34.210 SGIP is all filled up, and I need backup power. 02:15:34.210 --> 02:15:36.160 I'm not getting it from utilities. 02:15:36.160 --> 02:15:38.350 So there are lots of people who still do want 02:15:38.350 --> 02:15:41.303 the backup power and services that are provided. 02:15:43.030 --> 02:15:43.863 Yeah. 02:15:45.388 --> 02:15:47.794 This is Director (indistinct). 02:15:47.794 --> 02:15:50.294 Do you mind if I can just jump in here real quick. 02:15:51.310 --> 02:15:55.550 Because I'm perplexed by this discussion. 02:15:55.550 --> 02:15:58.260 I'm a little frustrated, I will tell you. 02:15:58.260 --> 02:16:00.480 You know, and I never thought I'd say this. 02:16:00.480 --> 02:16:04.220 But, you know, maybe you looked at PG&E 02:16:04.220 --> 02:16:06.720 because of what I would not necessarily 02:16:06.720 --> 02:16:07.780 consider best practice. 02:16:07.780 --> 02:16:12.740 But (faintly speaking) this area, you know, they've achieved 02:16:12.740 --> 02:16:17.740 a much broader penetration of this particular area, 02:16:18.530 --> 02:16:23.040 they partnered with NGOs and representative groups, 02:16:23.040 --> 02:16:25.593 they granted funds. 02:16:26.790 --> 02:16:30.530 I'm frustrated, because these are all goals 02:16:30.530 --> 02:16:33.580 you're making for 2020, 2021. 02:16:33.580 --> 02:16:37.240 Wow, I'm really excited you reach 800 people. 02:16:37.240 --> 02:16:39.330 That's phenomenal. 02:16:39.330 --> 02:16:43.660 In the service territory, this massive and, you know, 02:16:43.660 --> 02:16:47.210 these are items, whether it's all the previous stuff about 02:16:47.210 --> 02:16:51.250 ramping up your operations, your predictive analysis, 02:16:51.250 --> 02:16:54.700 your coordination and communication with the state. 02:16:54.700 --> 02:16:59.160 In this case, your ability to achieve the needs 02:16:59.160 --> 02:17:02.100 for your medical baseline and you folks who access 02:17:02.100 --> 02:17:03.810 and functional needs. 02:17:03.810 --> 02:17:06.460 These are all items to do to market points 02:17:06.460 --> 02:17:10.040 that were lessons learned in the first year, 02:17:10.040 --> 02:17:13.360 you know, the state has invested well over $100 million 02:17:14.210 --> 02:17:16.510 that we've already pushed out to local governments 02:17:16.510 --> 02:17:19.290 and special districts and other entities, 02:17:19.290 --> 02:17:22.140 that's action, that's making that happen 02:17:22.140 --> 02:17:24.753 to be able to deal with the consequences of PSPSs. 02:17:26.490 --> 02:17:28.900 And so I'm just a little frustrating, 02:17:28.900 --> 02:17:32.410 because these are items that we have been meeting 02:17:32.410 --> 02:17:37.090 with utilities for years now, regularly, 02:17:37.090 --> 02:17:39.650 going over all of these things, 02:17:39.650 --> 02:17:42.670 setting metrics in all of these areas, 02:17:42.670 --> 02:17:46.350 and expecting way in advance of where 02:17:46.350 --> 02:17:48.050 we're gonna be talking about now. 02:17:48.050 --> 02:17:50.140 And I'm just perplexed by it, 02:17:50.140 --> 02:17:54.810 because Southern California Edison is far more on top of it, 02:17:54.810 --> 02:17:57.860 than this, quite frankly, in my opinion. 02:17:57.860 --> 02:17:59.698 This is a great organization. 02:17:59.698 --> 02:18:03.910 And I just wonder how much of a focus this has been to you. 02:18:03.910 --> 02:18:08.910 If we're now 2021 and we're looking at 2021 and 2022 02:18:09.520 --> 02:18:11.800 is trying to make this thing come together. 02:18:11.800 --> 02:18:15.240 This is what have been done two years ago, quite frankly. 02:18:15.240 --> 02:18:17.630 So behind the power curve. 02:18:17.630 --> 02:18:20.180 And I just would say we need to really step it up here, 02:18:20.180 --> 02:18:24.090 folks, because, you know, the climate, 02:18:24.090 --> 02:18:27.480 the weather conditions, the events we're seeing, 02:18:27.480 --> 02:18:31.060 really precipitate the need to harden the network, 02:18:31.060 --> 02:18:34.250 hardening infrastructure, minimize the PSPS, 02:18:34.250 --> 02:18:36.940 and making sure that our most vulnerable communities, 02:18:36.940 --> 02:18:40.600 community members are taken care of during these cases. 02:18:40.600 --> 02:18:43.010 So I it's sort of a soapbox here. 02:18:43.010 --> 02:18:46.160 But I'm frustrated, because we've been talking 02:18:46.160 --> 02:18:47.470 about this now for years. 02:18:47.470 --> 02:18:51.863 And where we're at today, and this discussion is not good. 02:18:53.130 --> 02:18:54.420 Yeah, I appreciate that. 02:18:54.420 --> 02:18:58.073 And I, what I would add is that it, 02:18:58.073 --> 02:19:01.680 we, Mark and I are directly involved in this program, 02:19:01.680 --> 02:19:03.530 and we get reports on it every week, 02:19:03.530 --> 02:19:06.130 we're following up on how successful we are 02:19:06.130 --> 02:19:08.508 with deploying batteries to these customers. 02:19:08.508 --> 02:19:12.540 We have, sometimes we're reaching out to the same customers 02:19:12.540 --> 02:19:16.250 six or seven times to try to get feedback from them 02:19:16.250 --> 02:19:18.430 and to get, you know, interest in this program. 02:19:18.430 --> 02:19:22.080 So it's not something that we take lightly either. 02:19:22.080 --> 02:19:24.430 And we are committed to improving I'm sorry, Kevin, 02:19:24.430 --> 02:19:27.750 I think I- No, but I was just gonna 02:19:27.750 --> 02:19:31.469 say Director Ghilarducci thanks for those comments. 02:19:31.469 --> 02:19:34.810 You know, when we go back, and we'll take that to heart 02:19:34.810 --> 02:19:37.500 look at what we gonna do in terms of what the 02:19:37.500 --> 02:19:40.160 interaction plans will revisit this. 02:19:40.160 --> 02:19:43.500 I think the comments about using NGOs and other ways 02:19:43.500 --> 02:19:45.070 we've had other experiences over time 02:19:45.070 --> 02:19:48.107 where for whatever reason, the contact between us 02:19:48.107 --> 02:19:50.404 and the customer isn't the best way to reach them 02:19:50.404 --> 02:19:52.520 and that there may be other ways that we can do it. 02:19:52.520 --> 02:19:54.700 So we'll take your comments to heart 02:19:54.700 --> 02:19:57.020 and look for ways of accelerating this 02:19:57.020 --> 02:19:58.650 and making much quicker progress 02:19:58.650 --> 02:20:01.570 and we'll report back on that in our action plan. 02:20:01.570 --> 02:20:02.770 Thanks for the feedback. 02:20:04.190 --> 02:20:08.910 And Jill and Kevin, I underscore what 02:20:08.910 --> 02:20:12.960 both myself Commissioner Rechtschaffen and and Mark said, 02:20:12.960 --> 02:20:15.150 I was very chagrined I was going to bring it up. 02:20:15.150 --> 02:20:18.650 So I'm glad that you all did, because the progress 02:20:18.650 --> 02:20:22.960 that you said you were gonna make in September, 02:20:22.960 --> 02:20:25.720 in your response to our August meeting, 02:20:25.720 --> 02:20:29.230 and what you made, and what you had hoped to do, 02:20:29.230 --> 02:20:30.860 are at odds. 02:20:30.860 --> 02:20:35.030 And I think I said in my opening remarks, 02:20:35.030 --> 02:20:37.930 there's all too often we're going to, 02:20:37.930 --> 02:20:41.698 we're planning to, we're considering. 02:20:41.698 --> 02:20:46.280 And what I also said is results is what matters, 02:20:46.280 --> 02:20:48.350 not the planning. 02:20:48.350 --> 02:20:51.300 And I agree with Mark and my fellow Commissioners, 02:20:51.300 --> 02:20:55.180 we bring up batteries all the time on the calls 02:20:55.180 --> 02:20:59.430 will be reported to you, Kevin, when I'm on your calls, 02:20:59.430 --> 02:21:01.520 I bring up where are you on the batteries? 02:21:01.520 --> 02:21:03.820 What about the energy distributions? 02:21:03.820 --> 02:21:05.980 I do the same thing with PG&E. 02:21:05.980 --> 02:21:08.313 So it's a real concern of ours. 02:21:09.620 --> 02:21:13.340 And we get public comments every one of our 02:21:13.340 --> 02:21:15.040 and I assure your folks listen in 02:21:15.040 --> 02:21:18.180 but every one of our Commission meetings, there are 02:21:19.840 --> 02:21:23.940 medical baseline customers who are frustrated 02:21:23.940 --> 02:21:26.680 that they cannot get through, they cannot get batteries, 02:21:26.680 --> 02:21:29.400 whether it's the SGIP is oversubscribed, 02:21:29.400 --> 02:21:31.980 or they can't hook into your programs. 02:21:31.980 --> 02:21:35.530 But it's a real pain point 02:21:35.530 --> 02:21:39.143 to use your expression Kevin for us. 02:21:39.143 --> 02:21:42.530 And we are a regulator. 02:21:42.530 --> 02:21:45.610 So we are regulating you. 02:21:45.610 --> 02:21:48.580 And we need you to step up, as Mark just said. 02:21:48.580 --> 02:21:49.918 So thank you. 02:21:49.918 --> 02:21:52.070 I think we've said enough, but still. 02:21:52.070 --> 02:21:52.903 Yes. 02:21:52.903 --> 02:21:54.030 Thank you. 02:21:54.030 --> 02:21:55.247 Thank you all for the feedback. 02:21:55.247 --> 02:21:58.723 We will see how fast we can accelerate progress here. 02:22:00.930 --> 02:22:03.993 I think with this, we should turn it over to Steve. 02:22:05.660 --> 02:22:06.493 Sure. 02:22:06.493 --> 02:22:07.326 Thanks, Jill. 02:22:07.326 --> 02:22:09.760 Go ahead and slip over the next slide, please. 02:22:09.760 --> 02:22:11.310 So good afternoon. 02:22:11.310 --> 02:22:13.740 I'm Steve Powell depicted Vice President of Operations 02:22:13.740 --> 02:22:15.710 at Southern California Edison. 02:22:15.710 --> 02:22:17.420 I think here we're going to be retreading some ground 02:22:17.420 --> 02:22:18.580 that we've already covered. 02:22:18.580 --> 02:22:21.370 You know, starting from Director Ghilarducci comments 02:22:21.370 --> 02:22:24.623 at the beginning, I hear you bottom line needs improvement. 02:22:25.480 --> 02:22:28.440 Our PSPS program is deployed, as we all talked about 02:22:28.440 --> 02:22:31.290 to prevent wildfires and protect our customers. 02:22:31.290 --> 02:22:33.560 But we recognize that it can create hardship 02:22:33.560 --> 02:22:36.530 or hazards well beyond just inconvenience and hardship 02:22:37.390 --> 02:22:40.300 if we don't deploy it, together with full awareness 02:22:40.300 --> 02:22:42.800 of the situation, so that awareness requires 02:22:42.800 --> 02:22:44.650 that we have really good partnership. 02:22:45.779 --> 02:22:47.950 As we execute our PSPS program, 02:22:47.950 --> 02:22:50.270 we need that coordination across multiple state, 02:22:50.270 --> 02:22:51.880 local and tribal agencies, 02:22:51.880 --> 02:22:54.759 plus, with our public safety partners. 02:22:54.759 --> 02:22:56.930 We need to communicate early and often 02:22:56.930 --> 02:23:00.500 and so that we can support the safe deployment of PSPS. 02:23:00.500 --> 02:23:03.580 And that coordination starts early in the fire season. 02:23:03.580 --> 02:23:04.940 So as soon as we file our wealth, 02:23:04.940 --> 02:23:06.870 wildfire mitigation plans in February, 02:23:06.870 --> 02:23:09.030 we're reaching out to local governments 02:23:09.030 --> 02:23:11.880 community associations, to educate them on our plans 02:23:11.880 --> 02:23:13.911 for great hardening things we're gonna do to prepare 02:23:13.911 --> 02:23:15.890 for the PSPS events as well as 02:23:15.890 --> 02:23:19.320 to reduce their impact on the local community. 02:23:19.320 --> 02:23:20.960 We're meeting on a regular basis with our public 02:23:20.960 --> 02:23:23.843 safety partners to verify lists of critical facilities. 02:23:24.723 --> 02:23:27.100 And, we provide detailed information 02:23:27.100 --> 02:23:29.490 to our critical infrastructure providers 02:23:29.490 --> 02:23:31.470 on how their facilities might be impacted 02:23:31.470 --> 02:23:32.990 if we end up with PSPS events, 02:23:32.990 --> 02:23:36.510 as well as information on how they've been impacted before. 02:23:36.510 --> 02:23:38.935 Think how we manage our events is important. 02:23:38.935 --> 02:23:41.474 We do it as an emergency event 02:23:41.474 --> 02:23:45.990 using the incident command structure to help us align 02:23:45.990 --> 02:23:49.170 with our emergency management functions across the state. 02:23:49.170 --> 02:23:50.410 In addition to the dedicated team, 02:23:50.410 --> 02:23:52.760 we've already talked about, we have a duty manager 02:23:52.760 --> 02:23:55.740 that's always available 02:23:55.740 --> 02:23:57.980 for issue escalation with our partners. 02:23:57.980 --> 02:24:00.390 We're also evaluating making representatives available 02:24:00.390 --> 02:24:02.770 to be physically present at the state Operations Center 02:24:02.770 --> 02:24:04.283 to create a better cohesion. 02:24:05.140 --> 02:24:06.590 We have the daily coordination calls 02:24:06.590 --> 02:24:09.314 that I know were brought up in for the ambassadors letter. 02:24:09.314 --> 02:24:12.010 You know, typically they start two days before the period 02:24:12.010 --> 02:24:14.020 of concern in an event and are conducted throughout 02:24:14.020 --> 02:24:15.690 the duration of the event. 02:24:15.690 --> 02:24:18.390 We have the statewide executive briefing that consists 02:24:18.390 --> 02:24:21.657 of representatives from Cal OES, CAL FIRE, the PUC 02:24:21.657 --> 02:24:23.520 and the Governor's office. 02:24:23.520 --> 02:24:25.610 Separately, we have a county operational briefing 02:24:25.610 --> 02:24:28.600 typically attended by the representatives of the offices 02:24:28.600 --> 02:24:30.830 of emergency management for the counties, 02:24:30.830 --> 02:24:33.460 and a critical infrastructure briefing for water, 02:24:33.460 --> 02:24:35.510 wastewater and telecom providers. 02:24:35.510 --> 02:24:38.760 So these tailored coordination calls are an efficient way, 02:24:38.760 --> 02:24:40.650 but really important to be able to communicate 02:24:40.650 --> 02:24:42.120 and really get the feedback, 02:24:42.120 --> 02:24:44.660 especially when we're in the events. 02:24:44.660 --> 02:24:46.210 So that's the stuff that we're doing maybe flip 02:24:46.210 --> 02:24:47.833 over the next slide, please. 02:24:49.060 --> 02:24:51.710 I say clearly, feedback, we've gotten the letter 02:24:51.710 --> 02:24:53.020 feedback we heard at the beginning 02:24:53.020 --> 02:24:53.860 and have talked about here. 02:24:53.860 --> 02:24:56.547 We fell short of expectations in 2020. 02:24:56.547 --> 02:24:58.140 Some of those things that have been raised 02:24:58.140 --> 02:24:59.070 have already been fixed. 02:24:59.070 --> 02:25:01.720 I mean, the three coordination calls that I described. 02:25:01.720 --> 02:25:02.553 You know, throughout the year, 02:25:02.553 --> 02:25:05.410 we had to adjust the attendees separating executive 02:25:05.410 --> 02:25:07.671 from operational so that we could get the right folks 02:25:07.671 --> 02:25:10.420 in engage in getting the right information. 02:25:10.420 --> 02:25:11.370 And so we've achieved, 02:25:11.370 --> 02:25:13.490 we've worked with the California State Warning Center 02:25:13.490 --> 02:25:15.970 to achieve more effective calls. 02:25:15.970 --> 02:25:17.040 We didn't at some point, 02:25:17.040 --> 02:25:19.050 we didn't have the right contact information for some of the 02:25:19.050 --> 02:25:21.377 partners that we need to be working with throughout 2020. 02:25:21.377 --> 02:25:23.297 And we've gone and corrected that. 02:25:23.297 --> 02:25:25.470 And we've now got quarterly updates 02:25:25.470 --> 02:25:28.480 to our emergency contacts and our attendee lists. 02:25:28.480 --> 02:25:30.130 We're in the process of fixing others. 02:25:30.130 --> 02:25:33.720 I think we've already talked about in Director Ghilarducci 02:25:33.720 --> 02:25:36.160 raised, you know, we've had challenges getting 02:25:36.160 --> 02:25:39.220 our event notifications submitted in a timely manner. 02:25:39.220 --> 02:25:41.610 I think particularly as we adapted to the new 02:25:41.610 --> 02:25:45.160 and evolving requirements there that we've had to adjust, 02:25:45.160 --> 02:25:48.540 adjust our operations to be able to fill those effectively, 02:25:48.540 --> 02:25:50.490 so that we can provide the standard information 02:25:50.490 --> 02:25:52.460 that you're getting across all the utilities. 02:25:52.460 --> 02:25:56.200 And we've you know, we haven't adapted quickly enough, 02:25:56.200 --> 02:25:57.360 but we're working on it. 02:25:57.360 --> 02:26:00.210 So in our most recent January event, you know, 02:26:00.210 --> 02:26:02.090 we call it an advanced to the state Warning Center 02:26:02.090 --> 02:26:05.140 to talk about how are we going to provide these reports 02:26:05.140 --> 02:26:07.530 on timely basis, given the multiple periods 02:26:07.530 --> 02:26:09.650 of concern that we saw coming. 02:26:09.650 --> 02:26:11.270 We also have a working session next week 02:26:11.270 --> 02:26:13.820 with the state Warning Center to discuss those forums, 02:26:13.820 --> 02:26:16.993 and procedural challenges and how we clean those up. 02:26:18.260 --> 02:26:20.140 Our public safety partners, they have a number 02:26:20.140 --> 02:26:21.830 of opportunities to provide feedback 02:26:21.830 --> 02:26:24.410 to us on our performance after events. 02:26:24.410 --> 02:26:26.050 We've got the after action reviews, 02:26:26.050 --> 02:26:28.700 public comments to our post event reports 02:26:28.700 --> 02:26:30.520 working groups and advisory groups. 02:26:30.520 --> 02:26:32.740 So there's plenty of opportunities to provide for us 02:26:32.740 --> 02:26:35.010 to collect feedback and provide information. 02:26:35.010 --> 02:26:36.040 I think we need to be focused, 02:26:36.040 --> 02:26:38.230 though on how do we refine and streamline those, 02:26:38.230 --> 02:26:39.590 because clearly, they're not always 02:26:39.590 --> 02:26:40.840 hitting the market today. 02:26:41.838 --> 02:26:44.870 Separately, the communities that have raised issues today, 02:26:44.870 --> 02:26:46.900 so we have communities have been frequently impacted 02:26:46.900 --> 02:26:50.890 by during our 2020 and our 2019 PSPS events, 02:26:50.890 --> 02:26:53.850 like Acton, Agua Dulce and Simi Valley. 02:26:53.850 --> 02:26:55.730 We've in terms of communicating with them, 02:26:55.730 --> 02:26:58.840 we've held nine community meetings throughout 2020, 02:26:58.840 --> 02:27:02.471 leading up to the year to share our approach to prepare 02:27:02.471 --> 02:27:05.930 and listen to the concerns heading into the year. 02:27:05.930 --> 02:27:07.820 We're gonna be conducting nine more in the coming months. 02:27:07.820 --> 02:27:09.532 So we can go and collect feedback 02:27:09.532 --> 02:27:11.990 and share more community specific information. 02:27:11.990 --> 02:27:13.197 I think the what we've learned 02:27:13.197 --> 02:27:15.380 and what we've been working on is how do we get down 02:27:15.380 --> 02:27:18.390 to talk about the circuits and the impacts of the individual 02:27:18.390 --> 02:27:20.170 community and what's gonna be changing. 02:27:20.170 --> 02:27:23.460 And when they can expect to see that change coming. 02:27:23.460 --> 02:27:25.300 Over the past couple of years, we've stood up 02:27:25.300 --> 02:27:27.280 a number of different channels to coordinate efforts 02:27:27.280 --> 02:27:29.780 across all these groups and collect the feedback, 02:27:29.780 --> 02:27:31.870 you know, not like now it's time we've got to fine tune, 02:27:31.870 --> 02:27:33.660 make it efficient, and most importantly, 02:27:33.660 --> 02:27:35.500 ensure that we're meeting the needs of our partners 02:27:35.500 --> 02:27:38.862 because we can't execute PSPS and keep our community safe 02:27:38.862 --> 02:27:40.570 if we don't have partnership 02:27:40.570 --> 02:27:42.420 that involves real good coordination. 02:27:43.950 --> 02:27:44.900 Next slide, please. 02:27:46.470 --> 02:27:49.410 Finally, let me just address the post event report. 02:27:49.410 --> 02:27:52.290 So important requirement that we share information 02:27:52.290 --> 02:27:54.464 about the execution of our events. 02:27:54.464 --> 02:27:58.130 Transparency and accuracy in reporting is really important. 02:27:58.130 --> 02:27:59.370 It's our goal, we're committed to working 02:27:59.370 --> 02:28:01.530 with the Commission to make sure 02:28:01.530 --> 02:28:05.193 that we're meeting your expectations for the 2021 report. 02:28:06.480 --> 02:28:07.860 They're both group posts report events, 02:28:07.860 --> 02:28:11.187 as you've mentioned, contain a lot of information. 02:28:11.187 --> 02:28:13.390 He's combining information on our site 02:28:13.390 --> 02:28:16.100 from 15 different sources and systems. 02:28:16.100 --> 02:28:17.730 Sometimes there's more than 300 pages. 02:28:17.730 --> 02:28:22.703 And there's a lot of manual operations pulling together. 02:28:23.793 --> 02:28:26.810 Can I jumped into a question that. 02:28:26.810 --> 02:28:27.680 Yeah. Should I pause 02:28:27.680 --> 02:28:30.280 for a question was somebody want to jump in? 02:28:30.280 --> 02:28:31.410 Sometimes it's hard to hear. 02:28:31.410 --> 02:28:33.675 Go right ahead. It's hard to hear 02:28:33.675 --> 02:28:36.280 up just a little bit, 02:28:36.280 --> 02:28:38.883 but do a Commissioner Guzman Aceves- 02:28:38.883 --> 02:28:40.716 You have to dial up. 02:28:41.660 --> 02:28:43.710 I don't think he's connected right now. 02:28:45.458 --> 02:28:46.291 Okay. 02:28:49.853 --> 02:28:52.143 Okay. I think he lost his audio. 02:28:55.753 --> 02:28:57.253 Can you hear us? 02:28:59.424 --> 02:29:01.010 Can anybody hear me? I can hear you, Mark. 02:29:01.010 --> 02:29:02.090 Yeah. 02:29:02.090 --> 02:29:03.390 No? I can't hear you. 02:29:04.260 --> 02:29:05.420 Steve, we can hear you 02:29:05.420 --> 02:29:08.570 but seemed like you couldn't hear us. 02:29:08.570 --> 02:29:13.570 Yeah, well, I'll text them. Oh, why don't we just go 02:29:13.603 --> 02:29:16.780 Commissioner Guzman Aceves did you have a question 02:29:16.780 --> 02:29:19.303 you want to Steve? Yeah. 02:29:20.490 --> 02:29:24.320 Well, maybe while I re-asking here, but I was 02:29:26.960 --> 02:29:31.730 just going back to a representative from Acton 02:29:31.730 --> 02:29:36.380 mentioned that they lost all telecommunications. 02:29:36.380 --> 02:29:41.250 Now the cable is a bit of a separate situation right now 02:29:41.250 --> 02:29:42.930 as they're still working on that 02:29:42.930 --> 02:29:46.660 but cell service in particular. 02:29:46.660 --> 02:29:50.040 And I wanted to see if he could walk through 02:29:50.040 --> 02:29:52.760 or maybe some of you can walk through. 02:29:52.760 --> 02:29:54.180 What went wrong there? 02:29:54.180 --> 02:29:55.163 Why is it? 02:29:56.020 --> 02:30:01.020 How is it still not fixed that we can you can communicate 02:30:01.570 --> 02:30:05.470 with the local providers to let them know? 02:30:05.470 --> 02:30:06.810 According to your list here, 02:30:06.810 --> 02:30:09.419 you're letting them know what's happening 02:30:09.419 --> 02:30:12.860 with (indistinct) warning or coordinating with them. 02:30:12.860 --> 02:30:14.320 Although you don't have the portal up, 02:30:14.320 --> 02:30:18.013 you're doing some sort of paper communication on this. 02:30:19.360 --> 02:30:22.393 How's it still possible if there isn't a cell service? 02:30:23.620 --> 02:30:27.980 Where's the, you know, when we talk to the carriers, 02:30:27.980 --> 02:30:29.700 they're saying, they're not getting 02:30:29.700 --> 02:30:31.900 notifications, et cetera. 02:30:31.900 --> 02:30:34.790 So what's the story there? 02:30:34.790 --> 02:30:37.720 And is that something particular that you're gonna be 02:30:37.720 --> 02:30:39.130 doing a corrective action around? 02:30:39.130 --> 02:30:44.130 Because the worst case scenario is that we have, 02:30:44.170 --> 02:30:47.880 what we did have that summer, is we have a PSPS. 02:30:47.880 --> 02:30:50.160 And we have overlapping wildfires, 02:30:50.160 --> 02:30:52.860 where people need to know to evacuate. 02:30:52.860 --> 02:30:55.360 And this fundamental communication 02:30:55.360 --> 02:30:58.870 with critical public safety partners, 02:30:58.870 --> 02:31:03.750 to total communication providers is (muffled speaking) 02:31:03.750 --> 02:31:07.200 I mean, the fact that Acton was all communication 02:31:07.200 --> 02:31:09.040 is really concerning. 02:31:09.040 --> 02:31:10.953 What is the problem there? 02:31:15.100 --> 02:31:17.970 Jill, are you the best one to answer that question 02:31:17.970 --> 02:31:20.320 about our work with the telecom providers? 02:31:20.320 --> 02:31:21.153 Sure. 02:31:21.153 --> 02:31:22.070 So looking for the mute. 02:31:22.070 --> 02:31:25.060 So, you know, I think it starts with making sure that the 02:31:25.060 --> 02:31:28.020 telecom providers have resiliency at their locations. 02:31:28.020 --> 02:31:30.390 And I know that that's an ongoing effort 02:31:30.390 --> 02:31:32.220 and investment for them. 02:31:32.220 --> 02:31:34.590 Part of the challenges and things we've heard from them is, 02:31:34.590 --> 02:31:38.077 especially in a wide scale event, you know, 02:31:38.077 --> 02:31:40.880 it's hard for them to know where and be able 02:31:40.880 --> 02:31:44.880 to deploy mobile generators fast enough to be ready, 02:31:44.880 --> 02:31:47.840 if the circuit that's serving that generator 02:31:47.840 --> 02:31:51.040 is going to be de-energized. 02:31:51.040 --> 02:31:53.110 But we have been working with them to make sure 02:31:53.110 --> 02:31:56.350 that we can focus their longer term investment strategies 02:31:56.350 --> 02:32:00.400 in deploying permanent backup generation in the locations 02:32:00.400 --> 02:32:04.150 that we know are most vulnerable for outages. 02:32:04.150 --> 02:32:06.090 So I think it's part you know, 02:32:06.090 --> 02:32:08.050 it's continuing to make sure that we're communicating 02:32:08.050 --> 02:32:11.490 with them, but also has to be part of their deployment 02:32:11.490 --> 02:32:13.423 of their resiliency strategy. 02:32:14.740 --> 02:32:16.480 I have one more add for that, Jill, 02:32:16.480 --> 02:32:19.610 there's another issue that customers are feeling 02:32:19.610 --> 02:32:21.060 with regards to communication 02:32:21.060 --> 02:32:24.130 that's not necessarily cell related. 02:32:24.130 --> 02:32:26.360 We just had a meeting with Keiko Canyon, 02:32:26.360 --> 02:32:28.810 and they're in a canyon in a valley 02:32:28.810 --> 02:32:31.730 and they have decent cell service, 02:32:31.730 --> 02:32:34.770 but some of them don't have cells, 02:32:34.770 --> 02:32:36.980 and they rely on internet. 02:32:36.980 --> 02:32:40.610 And so one of the problems is how do they keep their modem 02:32:40.610 --> 02:32:44.740 and a router alive and energized when the power's out. 02:32:44.740 --> 02:32:49.740 So we have, I went up and down the canyon just two weeks ago 02:32:50.450 --> 02:32:52.961 to kind of look at what was going on during 02:32:52.961 --> 02:32:55.440 our January event. 02:32:55.440 --> 02:32:58.850 And one of the things we have is a rebate program 02:32:58.850 --> 02:33:02.210 for power stations that will power their modem 02:33:02.210 --> 02:33:03.443 for two or three days. 02:33:04.480 --> 02:33:08.410 And so that's part of the problem on the customer side. 02:33:08.410 --> 02:33:11.510 Even if the communications or the Internet Service Providers 02:33:11.510 --> 02:33:13.640 fix their battery backup, 02:33:13.640 --> 02:33:16.620 the customer still needs power necessarily on their side. 02:33:16.620 --> 02:33:21.620 So we have about 1000 or 920 of those batteries 02:33:22.390 --> 02:33:23.240 that have gone out. 02:33:23.240 --> 02:33:25.150 These are not the critical care batteries. 02:33:25.150 --> 02:33:26.980 These are just normal rebate batteries 02:33:26.980 --> 02:33:29.177 for anybody in a high fire risk area. 02:33:29.177 --> 02:33:31.210 And it allowed them to keep their modem 02:33:31.210 --> 02:33:33.600 and a router going for multiple days. 02:33:33.600 --> 02:33:37.447 And we'll continue to market that this year too. 02:33:39.630 --> 02:33:40.670 Yes, thank you, Mark. 02:33:40.670 --> 02:33:44.780 I know that is that was the most comprehensive solution 02:33:44.780 --> 02:33:47.720 is for everyone out there internet and cell phones. 02:33:47.720 --> 02:33:49.620 That's why I was just particularly curious 02:33:49.620 --> 02:33:52.740 of what went wrong in Acton that they didn't even 02:33:52.740 --> 02:33:54.447 have a cell phone service. 02:33:54.447 --> 02:33:58.210 As you probably know, President Batjer led an effort 02:33:58.210 --> 02:34:03.160 to (indistinct) they have the generation requirement 02:34:03.160 --> 02:34:05.523 for this 72 hour backups, so. 02:34:08.600 --> 02:34:10.690 You know, it would be good to hear anyway, 02:34:10.690 --> 02:34:13.670 in the follow up in your filing. 02:34:13.670 --> 02:34:17.080 What exactly was the problem in that case in particular, 02:34:17.080 --> 02:34:19.283 and what the remedy will be. 02:34:20.749 --> 02:34:21.582 Thank you. 02:34:24.182 --> 02:34:25.701 Thank you. 02:34:25.701 --> 02:34:28.374 Any other questions or you want me to pick up? 02:34:28.374 --> 02:34:29.207 Thank you. 02:34:29.207 --> 02:34:30.160 Go ahead now. 02:34:30.160 --> 02:34:31.880 Okay, well, first of all, I apologize. 02:34:31.880 --> 02:34:34.280 I promise you I'm not the worst listener in the world. 02:34:34.280 --> 02:34:36.910 I just I couldn't hear a thing on my side is 02:34:36.910 --> 02:34:39.020 clearly it wasn't working effectively. 02:34:39.020 --> 02:34:41.503 Let's go ahead and just jump to the next slide. 02:34:43.470 --> 02:34:46.000 And, you know, I've already you know, 02:34:46.000 --> 02:34:48.080 we've talked about the reports, 02:34:48.080 --> 02:34:50.210 we can better meet the requirements here. 02:34:50.210 --> 02:34:52.920 We're working to improve our information management system 02:34:52.920 --> 02:34:55.460 so that we can more easily access data. 02:34:55.460 --> 02:34:56.900 We've put more resources on it. 02:34:56.900 --> 02:34:58.130 So we've got a dedicated team 02:34:58.130 --> 02:35:00.040 so we can support this reporting and make sure that 02:35:00.040 --> 02:35:01.960 we're breaking the information up in the ways 02:35:01.960 --> 02:35:03.760 that you need it and getting it down getting it 02:35:03.760 --> 02:35:06.500 to you in a timely basis, there's more work to do. 02:35:06.500 --> 02:35:08.510 And we've got to do that between now and next season 02:35:08.510 --> 02:35:11.970 so that we can have better integration and automation. 02:35:11.970 --> 02:35:14.820 So we commit, we will get further transparency, 02:35:14.820 --> 02:35:16.840 not just in getting the information there, 02:35:16.840 --> 02:35:19.320 but providing better explanations of how we're assessing 02:35:19.320 --> 02:35:20.740 the wildfire risk, 02:35:20.740 --> 02:35:23.640 how the benefits of de-energization outweigh, 02:35:23.640 --> 02:35:26.310 are compared to the potential public safety risks 02:35:26.310 --> 02:35:28.380 and hazards that we've talked about here today, 02:35:28.380 --> 02:35:29.960 as well as how the denunciations 02:35:29.960 --> 02:35:32.410 are impacting different customer categories. 02:35:32.410 --> 02:35:34.390 So look forward to working with you 02:35:34.390 --> 02:35:36.160 on clarifying requirements, 02:35:36.160 --> 02:35:38.010 making sure that we're meeting those needs, 02:35:38.010 --> 02:35:39.570 so we can get the timely reporting 02:35:39.570 --> 02:35:41.220 of the information that you need. 02:35:42.450 --> 02:35:45.670 So we've gone through a lot of detail and pain points, 02:35:45.670 --> 02:35:47.897 I just wanna add, you know, a couple of thoughts on, 02:35:47.897 --> 02:35:51.060 you know, as head of operations, it's my job really 02:35:51.060 --> 02:35:53.730 to improve the effectiveness of our operations, 02:35:53.730 --> 02:35:55.270 and deliver on the commitments that we're making 02:35:55.270 --> 02:35:57.582 to our customers and to you. 02:35:57.582 --> 02:36:00.460 Operationally, we've talked about some of the improvements 02:36:00.460 --> 02:36:01.567 that we've made throughout the year. 02:36:01.567 --> 02:36:03.260 And it's been steady progress. 02:36:03.260 --> 02:36:05.970 But that's not what we're here to talk about. 02:36:05.970 --> 02:36:07.720 I read the posts on social media, 02:36:07.720 --> 02:36:09.440 I listened to the customer calls, 02:36:09.440 --> 02:36:12.593 I hear every one of your pieces of feedback today. 02:36:13.470 --> 02:36:16.810 Frustration, anger, confusion, these are all things 02:36:16.810 --> 02:36:17.790 that need to be fixed. 02:36:17.790 --> 02:36:19.548 And I assure you that we're committed 02:36:19.548 --> 02:36:22.010 to improving the customer experience, 02:36:22.010 --> 02:36:24.407 and our engagement with you so that we meet your needs, 02:36:24.407 --> 02:36:26.293 and we can solve this stuff together. 02:36:27.247 --> 02:36:30.010 PSPS has a big impact on our customers. 02:36:30.010 --> 02:36:32.200 One of our core values is excellence. 02:36:32.200 --> 02:36:36.410 And it pains me that we have not yet delivered that in PSPS. 02:36:36.410 --> 02:36:38.060 But another one is continuous improvement. 02:36:38.060 --> 02:36:40.810 And I'm committed, we're committed to be better today 02:36:40.810 --> 02:36:43.470 than we were then we've been throughout this year. 02:36:43.470 --> 02:36:45.490 And we're going to be a lot better next year 02:36:45.490 --> 02:36:46.950 than we've been this year. 02:36:46.950 --> 02:36:49.250 So we're investing in the fixes we've talked about here, 02:36:49.250 --> 02:36:50.550 we're gonna make it a lot clearer 02:36:50.550 --> 02:36:53.470 in our corrective action plans 02:36:53.470 --> 02:36:55.720 that you're gonna see in a couple of weeks. 02:36:55.720 --> 02:36:57.100 It's gonna be focused on you know, 02:36:57.100 --> 02:36:59.100 improving our data quality, getting the automation 02:36:59.100 --> 02:37:01.220 that's needed, getting the better coordination, 02:37:01.220 --> 02:37:03.070 frankly, fixing some of the human processes 02:37:03.070 --> 02:37:04.480 that need to be fixed. 02:37:04.480 --> 02:37:06.750 So just wanna say thank you for the time. 02:37:06.750 --> 02:37:08.623 Happy to take more questions on this. 02:37:09.700 --> 02:37:12.233 And open it up or Kevin can pick up from here. 02:37:13.160 --> 02:37:15.612 President Batjer, I have a quick question. 02:37:15.612 --> 02:37:18.670 Commissioner Shiroma, go ahead please. 02:37:18.670 --> 02:37:20.220 Yes. 02:37:20.220 --> 02:37:21.160 Okay. 02:37:21.160 --> 02:37:22.320 Thank you. 02:37:22.320 --> 02:37:25.620 Now, last week, we voted out our track to Mockingbird 02:37:25.620 --> 02:37:28.950 decision with Artemis authorizes you all to be able 02:37:28.950 --> 02:37:33.743 to have some substation level backup generation micro grid. 02:37:34.780 --> 02:37:39.780 And diesel for this year, not 90% cleaner next year. 02:37:41.637 --> 02:37:45.070 Are you poised to avail yourself of that? 02:37:45.070 --> 02:37:49.920 Do you need that level of backup generation 02:37:49.920 --> 02:37:54.920 at the substation to mitigate, turning people's power off? 02:37:58.860 --> 02:37:59.810 Or do you know yet? 02:38:05.070 --> 02:38:07.290 Commissioner was your question about micro grids. 02:38:07.290 --> 02:38:08.123 I'm sorry. 02:38:08.123 --> 02:38:10.950 It was just a little hard to hear. 02:38:10.950 --> 02:38:14.240 We voted on our track to market your decision last week. 02:38:14.240 --> 02:38:19.240 And it authorizes at the substation level. 02:38:21.320 --> 02:38:26.070 You, besides PG&E, you and San Diego Gas electric 02:38:26.070 --> 02:38:31.070 to have backup generation at the substation level 02:38:31.340 --> 02:38:34.760 in a micro grid configuration. 02:38:34.760 --> 02:38:37.760 And for PG&E, that prevented 1000s 02:38:37.760 --> 02:38:41.723 of customers from being de-energized in 2020. 02:38:43.030 --> 02:38:45.760 So if you don't have an answer today, that's okay. 02:38:45.760 --> 02:38:47.603 But just authorize that. 02:38:48.543 --> 02:38:53.543 And by the way, you just hired Nicole Howard from SMUD. 02:38:53.830 --> 02:38:56.690 I spent 20 years it's nice to help 02:38:56.690 --> 02:38:59.730 with your customer service and your customer engagement. 02:38:59.730 --> 02:39:04.730 And, I think she's outstanding in terms of her experience 02:39:07.230 --> 02:39:09.720 in how do you talk to customers? 02:39:09.720 --> 02:39:11.103 Whether it's how do you talk to customers 02:39:11.103 --> 02:39:15.800 that we have a free of charge Yeti battery, 02:39:15.800 --> 02:39:18.953 that will keep your oxygen supply flowing. 02:39:20.530 --> 02:39:24.300 So I know you're gonna be submitting 02:39:24.300 --> 02:39:26.420 all sorts of improvements on this. 02:39:26.420 --> 02:39:29.350 But you are now authorized 02:39:30.230 --> 02:39:33.960 for substation level micro grid backup generation 02:39:33.960 --> 02:39:37.123 to mitigate de-energizing customers. 02:39:39.260 --> 02:39:42.270 Yeah, I can maybe I can just make a quick comment here, 02:39:42.270 --> 02:39:45.150 Steven, then you or Phil could pick up. 02:39:45.150 --> 02:39:49.150 I think that the places where micro grids 02:39:49.150 --> 02:39:50.570 would be useful for us are 02:39:51.630 --> 02:39:54.670 perhaps different than they might be for PG&E, 02:39:54.670 --> 02:39:59.670 having to do with the way that PG&E handles their their PSPS 02:39:59.920 --> 02:40:03.500 where they, I believe they part of their protocol 02:40:03.500 --> 02:40:07.303 is to shut out an entire substations and in circuits 02:40:07.303 --> 02:40:09.370 that come out of the substations. 02:40:09.370 --> 02:40:10.800 What you heard us talk about earlier, 02:40:10.800 --> 02:40:13.790 and I'll let my experts here give you more detail 02:40:13.790 --> 02:40:14.623 if you like. 02:40:14.623 --> 02:40:17.440 But what you heard us talking about earlier was not even, 02:40:17.440 --> 02:40:18.273 we're at a point now, 02:40:18.273 --> 02:40:20.250 where we've segmented individual circuits, 02:40:20.250 --> 02:40:22.950 and we're shutting off segments of circuits, 02:40:22.950 --> 02:40:24.640 and not even entire circuits. 02:40:24.640 --> 02:40:27.450 In many cases, it's to keep more customers on. 02:40:27.450 --> 02:40:31.440 So I think it's probably not a, we probably will not find 02:40:31.440 --> 02:40:35.090 a big use for substation level backup generation 02:40:35.090 --> 02:40:37.340 for the purposes of PSPS. 02:40:37.340 --> 02:40:39.250 Because of the way that our protocol works, 02:40:39.250 --> 02:40:41.980 where we have cut our circuits up into segments, 02:40:41.980 --> 02:40:45.200 where we can switch them from one feed to another 02:40:45.200 --> 02:40:47.080 and keep as many customers on as possible, 02:40:47.080 --> 02:40:51.043 but Phil or (indistinct) have a different take than that. 02:40:52.400 --> 02:40:55.180 I would only add just the piece that the real reason 02:40:55.180 --> 02:40:57.880 that PG&E might needed at the substation level is there, 02:40:57.880 --> 02:41:00.110 they were having to re-energize at the transmission level 02:41:00.110 --> 02:41:02.880 or the sub transit that feeds down into it. 02:41:02.880 --> 02:41:06.438 And we're not having to de-energize typically, 02:41:06.438 --> 02:41:09.440 at those transmission levels. 02:41:09.440 --> 02:41:11.930 And so most of our de-energy stations are happening 02:41:11.930 --> 02:41:14.570 downstream from the substations. 02:41:14.570 --> 02:41:17.330 So it's unlikely to be, you know, having backup 02:41:17.330 --> 02:41:19.290 at that substation is gonna help us a lot, 02:41:19.290 --> 02:41:21.390 most of the circuits still are gonna, 02:41:21.390 --> 02:41:22.900 are gonna go through high fire areas, 02:41:22.900 --> 02:41:25.860 you're gonna have to segment somewhere else. 02:41:25.860 --> 02:41:27.830 But I will just add, though, that, you know, 02:41:27.830 --> 02:41:31.580 we do leverage backup generation in certain cases. 02:41:31.580 --> 02:41:33.600 And maybe when there's more time, 02:41:33.600 --> 02:41:35.550 we could talk more about what we do. 02:41:35.550 --> 02:41:38.553 In the area of micro grids, we have resiliency zones 02:41:38.553 --> 02:41:40.090 that we're working on, 02:41:40.090 --> 02:41:42.452 and places that are out on our circuits. 02:41:42.452 --> 02:41:45.470 You know, we have senior Central High School, for example, 02:41:45.470 --> 02:41:48.770 is one where we put in a micro grid 02:41:48.770 --> 02:41:52.604 that can allow the school to operate on the solar 02:41:52.604 --> 02:41:55.230 panels that they have, and batteries, 02:41:55.230 --> 02:41:57.480 and that it can operate in isolation 02:41:57.480 --> 02:41:58.730 from the rest of the grid. 02:41:58.730 --> 02:42:01.260 And that can be used for the purposes of the school 02:42:01.260 --> 02:42:02.680 and also the community around it. 02:42:02.680 --> 02:42:06.620 So micro grids for us, the way our system is designed, 02:42:06.620 --> 02:42:08.430 may have some different uses. 02:42:08.430 --> 02:42:12.540 And backup generation is more for like small underground 02:42:12.540 --> 02:42:14.760 or relatively small groupings of customers 02:42:14.760 --> 02:42:18.240 with underground feeds that would otherwise be shut off, 02:42:18.240 --> 02:42:22.340 or individual customers that are critical customers. 02:42:22.340 --> 02:42:25.520 So you know, our system has different needs, 02:42:25.520 --> 02:42:28.223 but we are looking at many opportunities there. 02:42:29.060 --> 02:42:30.910 Okay, thank you for that clarification. 02:42:30.910 --> 02:42:31.743 Thank you. 02:42:33.380 --> 02:42:38.380 We're rounding the the well overdue for a 02:42:39.010 --> 02:42:41.030 we're supposed to be in the agenda. 02:42:41.030 --> 02:42:44.860 But it's been a rich and important discussion, 02:42:44.860 --> 02:42:46.800 and presentation and I think 02:42:48.290 --> 02:42:51.033 Edison I think you've heard our concerns. 02:42:52.750 --> 02:42:56.670 I will ask if there are any other questions 02:42:56.670 --> 02:42:58.270 before we turn to public comments, 02:42:58.270 --> 02:42:59.810 I'm a little concerned that our public 02:42:59.810 --> 02:43:03.093 has been waiting a good deal of time this afternoon. 02:43:05.130 --> 02:43:07.710 Mark or Tom, don't know if you're still with us. 02:43:07.710 --> 02:43:09.650 Any final thoughts? 02:43:09.650 --> 02:43:11.880 And Commissioners, any final thoughts 02:43:11.880 --> 02:43:15.773 before I turn the operator to ask for public comments? 02:43:17.210 --> 02:43:19.527 No questions from me President Batjer. 02:43:22.480 --> 02:43:25.500 Nor from me President Batjer at this time. 02:43:25.500 --> 02:43:27.625 Okay, thanks, Tom. 02:43:27.625 --> 02:43:29.530 All right, then. 02:43:29.530 --> 02:43:30.730 Oh, thanks (indistinct). 02:43:32.190 --> 02:43:33.790 President Batjer, just really quickly 02:43:33.790 --> 02:43:35.707 if you don't mind, as we had- 02:43:35.707 --> 02:43:38.630 Yeah, I was going to turn back to you, Kevin, I apologize. 02:43:38.630 --> 02:43:40.160 Okay, no problem. 02:43:40.160 --> 02:43:41.640 All I really wanted to say was, you know, 02:43:41.640 --> 02:43:44.060 I hope that the information that was presented 02:43:44.060 --> 02:43:47.060 today was helpful, it's one step forward 02:43:47.060 --> 02:43:48.710 in a much longer process. 02:43:48.710 --> 02:43:51.014 And I just want you all to know that you have my personal 02:43:51.014 --> 02:43:54.070 commitment to the progress that we've described 02:43:54.070 --> 02:43:57.100 in all the areas that you've brought to our attention. 02:43:57.100 --> 02:43:58.730 And you have the personal commitment 02:43:58.730 --> 02:44:01.490 of all the other leaders here for medicine on the line. 02:44:01.490 --> 02:44:03.480 And we will demonstrate that progress. 02:44:03.480 --> 02:44:05.790 And we will demonstrate it through results 02:44:05.790 --> 02:44:08.460 and not through plans, as you said President Batjer. 02:44:08.460 --> 02:44:12.400 So with that we look forward to hearing from the public. 02:44:12.400 --> 02:44:15.040 And we will be looking for any new issues that are coming up 02:44:15.040 --> 02:44:17.680 there that we haven't already heard about today. 02:44:17.680 --> 02:44:19.300 So thank you very much. 02:44:19.300 --> 02:44:20.460 Excellent, thank you. 02:44:20.460 --> 02:44:23.400 And I do hope that all of the Edison executives 02:44:23.400 --> 02:44:26.840 are as able to stay on to listen to public comment. 02:44:26.840 --> 02:44:28.990 I think it's gonna be really important. 02:44:28.990 --> 02:44:29.850 We will all be here- 02:44:29.850 --> 02:44:33.150 I know you said earlier, but I just wanted to. 02:44:33.150 --> 02:44:35.100 I know it's been a long afternoon for you. 02:44:35.100 --> 02:44:36.650 So I appreciate that very much. 02:44:37.630 --> 02:44:38.463 All right. 02:44:39.500 --> 02:44:40.333 Thank you. 02:44:42.170 --> 02:44:46.850 We do have likely to have Senator Stern coming on 02:44:46.850 --> 02:44:48.140 in public comments. 02:44:48.140 --> 02:44:51.030 I'd like to, if he's dialing in, 02:44:51.030 --> 02:44:54.600 I would like to take him out of turn. 02:44:54.600 --> 02:44:57.560 He was waiting on the line earlier today 02:44:57.560 --> 02:44:59.070 and could not get on but 02:44:59.910 --> 02:45:03.020 in because we were a little late in starting. 02:45:03.020 --> 02:45:05.720 So at any rate, that will be maybe one interruption 02:45:05.720 --> 02:45:08.350 that we have during public comments. 02:45:08.350 --> 02:45:12.183 Operators do we have anyone on the line? 02:45:14.280 --> 02:45:16.980 Yes, the public comment line is now open. 02:45:18.868 --> 02:45:23.040 Could you please bring on the first caller? 02:45:23.040 --> 02:45:23.873 Yes. 02:45:23.873 --> 02:45:27.183 Our first speaker is Janette McChesney, your line is open. 02:45:28.407 --> 02:45:31.860 Thank you for hosting today's hearing. 02:45:31.860 --> 02:45:32.950 I'm Janette McChesney, 02:45:32.950 --> 02:45:34.650 I'm the mayor of the city of Moorpark, 02:45:34.650 --> 02:45:38.020 which is located right next door to Simi Valley. 02:45:38.020 --> 02:45:41.300 Last week, Southern California Edison de-energized 02:45:41.300 --> 02:45:44.320 six of our 10 circuits serving more parts, 02:45:44.320 --> 02:45:48.260 leaving more than 8000 Moorpark customers without power 02:45:48.260 --> 02:45:50.580 for upwards of 40 hours. 02:45:50.580 --> 02:45:52.710 This is a second time and as many months 02:45:52.710 --> 02:45:56.723 we suffered through multi day PSPS outages. 02:45:57.620 --> 02:45:59.610 We are providing more detailed comments 02:45:59.610 --> 02:46:01.200 to the public advisor. 02:46:01.200 --> 02:46:05.610 But we can sum up SCE communication failures as follows. 02:46:05.610 --> 02:46:08.940 One, notifications do not accurately reflect 02:46:08.940 --> 02:46:13.440 field conditions, to the point that we cannot trust 02:46:13.440 --> 02:46:16.590 whether power is on or off. 02:46:16.590 --> 02:46:19.783 Two, the notifications are not timely. 02:46:21.450 --> 02:46:24.750 Re-notifications are disjointed and confusing 02:46:24.750 --> 02:46:26.810 with conflicting information, 02:46:26.810 --> 02:46:30.210 blank messages and incomplete messages. 02:46:30.210 --> 02:46:34.440 And four, SCE communicates in circuit names. 02:46:34.440 --> 02:46:36.870 But there's no easy way for the public to determine 02:46:36.870 --> 02:46:39.780 what circuit they live on or work on 02:46:39.780 --> 02:46:43.640 further SDE communication segment numbers, 02:46:43.640 --> 02:46:45.020 but has no way for the public 02:46:45.020 --> 02:46:47.173 to know their circuits segment number. 02:46:48.050 --> 02:46:51.710 We appreciate what the CPUC has done today. 02:46:51.710 --> 02:46:54.590 And we are hoping to hold Edison accountable 02:46:54.590 --> 02:46:57.970 for their PSPS requirements to inform the public 02:46:57.970 --> 02:47:01.510 informed businesses and inform local governments 02:47:01.510 --> 02:47:05.120 about their PSPS outages and logistics. 02:47:05.120 --> 02:47:09.055 We have been highly impacted by the PSPS events. 02:47:09.055 --> 02:47:13.100 SCE efforts thus far have been severely unacceptable. 02:47:13.100 --> 02:47:14.300 Thank you for your time. 02:47:15.620 --> 02:47:16.650 Thank you Madam Mayor. 02:47:16.650 --> 02:47:19.520 One thing before we go on to the next caller. 02:47:19.520 --> 02:47:24.050 Operator, I do need to tell each of the callers 02:47:24.050 --> 02:47:27.160 who will be calling in that you will have a time limit 02:47:27.160 --> 02:47:28.030 of two minutes. 02:47:28.030 --> 02:47:30.080 I'm sorry that we have to give you a time limit. 02:47:30.080 --> 02:47:33.360 But we wanna make sure we hear all of the members 02:47:33.360 --> 02:47:35.720 of the public who want to speak. 02:47:35.720 --> 02:47:37.530 So you will have two minutes. 02:47:37.530 --> 02:47:39.390 When the two minutes is ended. 02:47:39.390 --> 02:47:41.700 You will hear a bell and once you hear the bell, 02:47:41.700 --> 02:47:45.460 please bring your remarks to a close 02:47:45.460 --> 02:47:49.310 so that others in the queue will have their time as well. 02:47:49.310 --> 02:47:51.370 So two minutes for each speaker. 02:47:51.370 --> 02:47:54.530 Thank you very much operator, the next caller please. 02:47:54.530 --> 02:47:55.363 Thank you. 02:47:55.363 --> 02:47:58.460 Our next speaker is Nathaniel Skinner. 02:47:58.460 --> 02:47:59.360 Your line is open. 02:48:01.000 --> 02:48:02.160 Thank you Commissioners. 02:48:02.160 --> 02:48:05.210 I'm Nathaniel Skinner with the Public Advocate's office. 02:48:05.210 --> 02:48:07.970 The Public Advocate's Office appreciates that the Commission 02:48:07.970 --> 02:48:10.190 is conducting this public meeting. 02:48:10.190 --> 02:48:12.190 We also agreed that the Commission should see corrective 02:48:12.190 --> 02:48:15.590 action regarding Southern California Edison's execution 02:48:15.590 --> 02:48:19.110 of its de-energization events in 2020. 02:48:19.110 --> 02:48:20.720 The Commission should immediately launch 02:48:20.720 --> 02:48:23.740 a formal investigation of Edison's failures. 02:48:23.740 --> 02:48:25.750 A formal investigation is the vehicle 02:48:25.750 --> 02:48:28.140 by which the Commission can publicly review 02:48:28.140 --> 02:48:30.900 and make Edison correct any failures. 02:48:30.900 --> 02:48:33.530 It allows CAL FIRE, Cal OES, the cities 02:48:33.530 --> 02:48:36.506 and counties and the public to review the information, 02:48:36.506 --> 02:48:40.820 participate in the process and make their views heard. 02:48:40.820 --> 02:48:43.740 It allows stakeholders to review the truth and adequacy 02:48:43.740 --> 02:48:46.060 of what Edison did in 2020. 02:48:46.060 --> 02:48:48.486 A formal investigation allows the Commission 02:48:48.486 --> 02:48:51.210 and stakeholders to examine why Edison failed 02:48:51.210 --> 02:48:54.390 to properly notify 10s of 1000s of customers, 02:48:54.390 --> 02:48:58.350 including first responders, medical baseline customers, 02:48:58.350 --> 02:49:00.370 and critical facilities such as hospitals 02:49:00.370 --> 02:49:01.980 and fire departments. 02:49:01.980 --> 02:49:03.760 It allows us to look at the accuracy 02:49:03.760 --> 02:49:05.710 of Edison's weather forecasts. 02:49:05.710 --> 02:49:07.950 And just for Edison has spent the money it receives 02:49:07.950 --> 02:49:11.100 from its customers to reduce the risk that its facilities 02:49:11.100 --> 02:49:12.970 will cause wildfires. 02:49:12.970 --> 02:49:16.510 Furthermore, Edison failed to justify why it chose 02:49:16.510 --> 02:49:19.420 to de-energize and did not demonstrate any attempt 02:49:19.420 --> 02:49:22.890 to calculate the harm imposed on its customers. 02:49:22.890 --> 02:49:25.400 Edison also failed to provide the numbers and types 02:49:25.400 --> 02:49:27.930 of customers affected by de-energization 02:49:27.930 --> 02:49:31.230 in nearly half of its post de-energization reports. 02:49:31.230 --> 02:49:33.860 Without this information stakeholders on the Commission 02:49:33.860 --> 02:49:36.450 are unable to perform a complete analysis 02:49:36.450 --> 02:49:40.040 of the reasonableness of Edison's decision to de-energize. 02:49:40.040 --> 02:49:42.760 A formal investigation will I was to get to the truth 02:49:42.760 --> 02:49:43.910 of the matter. 02:49:43.910 --> 02:49:47.000 Californians cannot and should not have to tolerate 02:49:47.000 --> 02:49:50.024 another fire season with continued failure. 02:49:50.024 --> 02:49:52.831 Thank you, Commissioners. 02:49:52.831 --> 02:49:53.664 Thank you, Mr. Skinner. 02:49:53.664 --> 02:49:58.664 I understand that Senator Stern is on the line, operators. 02:49:58.986 --> 02:50:00.933 Senators Stern on. 02:50:03.510 --> 02:50:04.793 Senator, are you there? 02:50:06.110 --> 02:50:07.533 Might have to do star one. 02:50:10.830 --> 02:50:12.980 If Senator Stern would press star zero 02:50:12.980 --> 02:50:14.380 I will find his line faster. 02:50:29.481 --> 02:50:32.520 Okay, well, operator when Senator Stern comes on 02:50:32.520 --> 02:50:35.328 I do wanna bring him to the front of the queue. 02:50:35.328 --> 02:50:38.400 So let me know when you hear. 02:50:38.400 --> 02:50:41.410 I won't interrupt member of the public speaking 02:50:41.410 --> 02:50:43.163 but he will be the next to come on. 02:50:44.590 --> 02:50:45.610 Okay, thank you. 02:50:45.610 --> 02:50:49.741 Could you bring the next caller up, please? 02:50:49.741 --> 02:50:50.710 Thank you. 02:50:50.710 --> 02:50:52.710 Our next speaker is Nine Alaba. 02:50:52.710 --> 02:50:54.163 Your line is open. 02:50:55.490 --> 02:50:58.330 Distinguished Commissioners on behalf 02:50:58.330 --> 02:51:00.120 of the City of Thousand Oaks, 02:51:00.120 --> 02:51:03.650 located in Ventura County, we would like to share 02:51:03.650 --> 02:51:07.630 our experiences with a recent PSPS event 02:51:07.630 --> 02:51:10.510 on January, 19, through the 21st. 02:51:10.510 --> 02:51:13.589 Unlike prior events, this was the most severe for both 02:51:13.589 --> 02:51:17.410 a city operation and community. 02:51:17.410 --> 02:51:22.160 City was advised by SCE in advance of one or more 02:51:22.160 --> 02:51:27.040 possible PSPS events affecting a limited number of circuits. 02:51:27.040 --> 02:51:31.780 However, this event, seven circuits were down, 02:51:31.780 --> 02:51:34.970 one circuit was down due to equipment failure, 02:51:34.970 --> 02:51:38.290 resulting in a loss of power to our wastewater treatment 02:51:38.290 --> 02:51:40.920 plants for more than 48 hours. 02:51:40.920 --> 02:51:44.440 Of 135 traffic signals with battery packs 02:51:44.440 --> 02:51:48.780 to operate flashing modes 43 signals were impacted, 02:51:48.780 --> 02:51:51.790 seven signals went down completely. 02:51:51.790 --> 02:51:54.780 Several signals were down for more than four hours 02:51:54.780 --> 02:51:57.940 requiring staff and an outside contractor 02:51:57.940 --> 02:52:01.340 to switch out batteries during a 30 hour period 02:52:01.340 --> 02:52:03.450 at multiple locations. 02:52:03.450 --> 02:52:05.820 This event was frustrating to residents, 02:52:05.820 --> 02:52:10.370 especially for senior adults without power for 72 hours. 02:52:10.370 --> 02:52:12.710 The advanced notification process 02:52:12.710 --> 02:52:15.310 was not followed throughout the event. 02:52:15.310 --> 02:52:17.930 Outage information was not posted timely 02:52:17.930 --> 02:52:20.860 or accurately on the SEC website. 02:52:20.860 --> 02:52:24.280 The 800 number was also not accurate. 02:52:24.280 --> 02:52:26.890 The number and length of SCE emails 02:52:26.890 --> 02:52:30.140 to the city were counterproductive and confusing. 02:52:30.140 --> 02:52:35.140 Varying info from power off, power on, power losses imminent 02:52:35.430 --> 02:52:38.940 the same for notification on re-energization. 02:52:38.940 --> 02:52:41.210 The ability to share circuit information 02:52:41.210 --> 02:52:42.980 is also problematic. 02:52:42.980 --> 02:52:46.950 The city asks SCE for an update on the list of circuits 02:52:46.950 --> 02:52:48.960 that were de-energized. 02:52:48.960 --> 02:52:50.960 So we can strategize. 02:52:50.960 --> 02:52:55.570 Only individual addresses could be looked up and verified. 02:52:55.570 --> 02:52:59.244 We hope by sharing our experience from last week 02:52:59.244 --> 02:53:04.244 that SCE our partners will work with us in improving the 02:53:04.760 --> 02:53:08.800 process to protect the health and safety of our community. 02:53:08.800 --> 02:53:11.703 Thank you Commissioners for having this meeting today. 02:53:13.000 --> 02:53:14.890 Thank you for participating. 02:53:14.890 --> 02:53:17.740 Operator the next caller please. 02:53:17.740 --> 02:53:19.650 The next speaker is Bill Manis. 02:53:19.650 --> 02:53:23.499 Your line is open. Okay, thank you very much. 02:53:23.499 --> 02:53:26.090 Yes, my name is Bill Manis, and I serve 02:53:26.090 --> 02:53:27.360 as the president CEO 02:53:27.360 --> 02:53:30.100 of the San Gabriel Valley Economic Partnership. 02:53:30.100 --> 02:53:34.030 We are a regional business group that covers 31 cities 02:53:34.030 --> 02:53:38.586 94,000 businesses and 2 million residents in the 02:53:38.586 --> 02:53:43.410 East Los Angeles County. 02:53:43.410 --> 02:53:46.980 The San Gabriel Valley Economic Partnership appreciates 02:53:46.980 --> 02:53:51.970 the CPUC efforts to ensure that public safety power shutoffs 02:53:51.970 --> 02:53:54.930 are conducted properly, with effective communication 02:53:54.930 --> 02:53:58.570 with the public and sensitivity to facilities and residents 02:53:58.570 --> 02:54:00.410 who have special needs and rely 02:54:00.410 --> 02:54:03.300 on regular electric services. 02:54:03.300 --> 02:54:06.470 TPC President Marybel Batjer has publicly 02:54:06.470 --> 02:54:09.310 called senator California Edison's best execution 02:54:09.310 --> 02:54:13.100 of the power shut off events as tackles and decision. 02:54:13.100 --> 02:54:14.100 I agree. 02:54:14.100 --> 02:54:15.880 The power shut offs are concerned 02:54:15.880 --> 02:54:17.833 and has caused serious problems. 02:54:19.512 --> 02:54:24.450 Major economic ramifications as such as shutting down 02:54:24.450 --> 02:54:28.730 large users for one to two days, which can cause businesses 02:54:28.730 --> 02:54:31.850 to lose hundreds of 1000s if not millions of dollars 02:54:31.850 --> 02:54:35.563 due to lost time of their day to day business. 02:54:36.430 --> 02:54:39.600 Shut offs can also hit convenience 1000s of employees 02:54:39.600 --> 02:54:42.420 who are now working from home, as well as children 02:54:42.420 --> 02:54:45.010 who are attending school via video conference. 02:54:45.010 --> 02:54:48.840 That being said the state of California is asking 02:54:48.840 --> 02:54:50.950 folks like SoCal Edison 02:54:50.950 --> 02:54:54.040 to do their best in a very difficult situation. 02:54:54.040 --> 02:54:57.150 No one has power over the wind and or weather. 02:54:57.150 --> 02:54:59.910 And while Edison has invested in hardening 02:54:59.910 --> 02:55:01.940 their power transmission systems. 02:55:01.940 --> 02:55:05.410 In short term power shut offs are the best way for now 02:55:05.410 --> 02:55:06.693 to avoid major wildfires, 02:55:07.870 --> 02:55:11.410 which can cause potentially billions of dollars of damage. 02:55:11.410 --> 02:55:14.900 So certainly, there was room as far as improvement. 02:55:14.900 --> 02:55:17.572 But we would ask that 02:55:17.572 --> 02:55:20.953 you work with Southern California Edison, 02:55:21.805 --> 02:55:24.830 and work in a meaningful way to come up with improvements 02:55:24.830 --> 02:55:27.970 in communication and operation for their ongoing 02:55:27.970 --> 02:55:29.350 power shut off. 02:55:29.350 --> 02:55:31.150 And I thank you for your time today. 02:55:35.770 --> 02:55:39.203 Thank you, operator, the next caller, please. 02:55:40.920 --> 02:55:43.110 The next speaker is John Gray, 02:55:43.110 --> 02:55:44.213 your line is open. 02:55:46.650 --> 02:55:48.093 Yes, thank you very much. 02:55:49.539 --> 02:55:50.510 Thank you, everybody. 02:55:50.510 --> 02:55:51.343 This is very, 02:55:52.540 --> 02:55:53.900 very welcomed by the public. 02:55:53.900 --> 02:55:56.990 And I'll try to speak on behalf of the public 02:55:56.990 --> 02:56:01.213 with the frustration that these power shutoffs 02:56:01.213 --> 02:56:04.320 have just been happening in the last couple of years, 02:56:04.320 --> 02:56:07.070 but the winds and the fire damage, 02:56:07.070 --> 02:56:11.050 the fire danger has been present forever. 02:56:11.050 --> 02:56:13.793 So something changed in the last couple of years. 02:56:14.860 --> 02:56:18.690 And the feeling among the general public, myself included 02:56:18.690 --> 02:56:22.700 is that it's possible that the power company may be 02:56:23.690 --> 02:56:27.552 neglecting the upgrades and maintenance of their equipment. 02:56:27.552 --> 02:56:32.010 And now, possibly, maybe trying to avoid a lawsuit 02:56:32.010 --> 02:56:34.060 by causing the power shut off. 02:56:34.060 --> 02:56:37.720 Could somebody please address that possibility? 02:56:37.720 --> 02:56:38.553 Thank you. 02:56:41.240 --> 02:56:45.810 Thank you, sir, they can address that as a follow up 02:56:45.810 --> 02:56:48.690 after the public comment period. 02:56:48.690 --> 02:56:51.550 Okay, thank you very much for your comments. 02:56:51.550 --> 02:56:53.203 Operator next caller, please. 02:56:55.460 --> 02:56:57.140 The next speaker is Glen Bailey. 02:56:57.140 --> 02:57:00.230 Your line is open. Thank you. 02:57:00.230 --> 02:57:01.300 My name is Glen Bailey. 02:57:01.300 --> 02:57:05.660 And I am calling regarding the Chatsworth area 02:57:05.660 --> 02:57:07.270 of the San Fernando Valley, 02:57:07.270 --> 02:57:09.980 which is to the east of Simi Valley, 02:57:09.980 --> 02:57:11.850 but in a different County. 02:57:11.850 --> 02:57:13.720 So first of all, I heard earlier in this meeting 02:57:13.720 --> 02:57:16.760 that this is a comment about keep the lights on. 02:57:16.760 --> 02:57:19.013 I wish that's all it was 'cause we figured that out, 02:57:19.013 --> 02:57:22.910 what we haven't figured out is everything else, 02:57:22.910 --> 02:57:25.810 that we rely on power, such as refrigerators 02:57:25.810 --> 02:57:28.300 to keep our food safe. 02:57:28.300 --> 02:57:32.490 After 36 hours three times in the last several months 02:57:32.490 --> 02:57:35.270 they has been problematic, especially in September 02:57:35.270 --> 02:57:38.090 and October when the temperatures were higher. 02:57:38.090 --> 02:57:40.980 But now with temperatures down to the low 40s. 02:57:40.980 --> 02:57:45.600 Heat, keeping heat and warmth will be an issue. 02:57:45.600 --> 02:57:48.090 But I wanted to put Chatsworth on the map 02:57:48.090 --> 02:57:50.010 there's hundreds of residents who live north 02:57:50.010 --> 02:57:53.360 of the 118 freeway that are served by Edison. 02:57:53.360 --> 02:57:57.720 And for some reason the the freeway 02:57:57.720 --> 02:57:59.870 and Topanga Canyon Boulevard intersection, 02:57:59.870 --> 02:58:03.335 a major intersections and canyons a state highway as well. 02:58:03.335 --> 02:58:06.750 The signals are out for 36 hours at a time 02:58:06.750 --> 02:58:09.840 whenever the power is off, there is no flashing lights, 02:58:09.840 --> 02:58:12.932 there is no traffic control officers. 02:58:12.932 --> 02:58:16.700 We're talking about 10s of 1000s of folks 02:58:16.700 --> 02:58:19.860 who probably didn't even know that there's a power outage 02:58:19.860 --> 02:58:23.030 are coming from other areas are only defined on 02:58:23.030 --> 02:58:27.320 a major intersection, that there is no control whatsoever. 02:58:27.320 --> 02:58:31.520 And nobody from the city, the county from Edison 02:58:31.520 --> 02:58:34.760 has done anything about that month after month after month. 02:58:34.760 --> 02:58:36.483 That's a major major issue. 02:58:37.611 --> 02:58:40.210 Regarding Edison's customer support, 02:58:40.210 --> 02:58:41.380 they seem to be friendly enough, 02:58:41.380 --> 02:58:42.870 but they really know nothing. 02:58:42.870 --> 02:58:45.387 I've given up calling them they kick they are 02:58:45.387 --> 02:58:47.380 not able to provide any information. 02:58:47.380 --> 02:58:50.130 They've been told that they can't. 02:58:50.130 --> 02:58:51.950 They haven't been told information. 02:58:51.950 --> 02:58:54.960 I try to give them information like the wind has died down 02:58:54.960 --> 02:58:56.390 to a gentle breeze. 02:58:56.390 --> 02:59:00.040 And they say that they can't they have no way to report 02:59:00.040 --> 02:59:01.567 that to anyone. 02:59:01.567 --> 02:59:03.420 They say check the website. 02:59:03.420 --> 02:59:04.960 Well, how are you supposed to check the website? 02:59:04.960 --> 02:59:06.080 If you don't have any power. 02:59:06.080 --> 02:59:07.430 You don't have any internet. 02:59:07.430 --> 02:59:10.230 That is absolutely ridiculous. 02:59:10.230 --> 02:59:15.230 So yes, Edison needs to provide information 02:59:15.710 --> 02:59:19.890 to the customer service that's really meaningful. 02:59:19.890 --> 02:59:21.770 And it needs to be a two way exchange. 02:59:21.770 --> 02:59:24.533 And they need to provide actual information. 02:59:25.440 --> 02:59:27.560 Such as they at one point, we were told, 02:59:27.560 --> 02:59:29.930 there will be no restoration of power at night 02:59:29.930 --> 02:59:32.030 'cause they have to go out and inspect the lines. 02:59:32.030 --> 02:59:35.691 And then yep, and so, you know, then we plan accordingly. 02:59:35.691 --> 02:59:38.490 And then turns out the power did come on at night, 02:59:38.490 --> 02:59:40.080 which is fine, great. 02:59:40.080 --> 02:59:42.130 But you know, it's almost like the right hand 02:59:42.130 --> 02:59:43.950 doesn't know what the left hand is doing. 02:59:43.950 --> 02:59:46.160 That needs to be improved. 02:59:46.160 --> 02:59:50.410 And I hope that this Commission will make sure that happens. 02:59:50.410 --> 02:59:52.750 And for the next series of community meetings, 02:59:52.750 --> 02:59:56.360 I would request that one be held for the Chatsworth 02:59:57.910 --> 03:00:00.290 residents because it sounds like you've held me 03:00:00.290 --> 03:00:04.180 for other communities but you have not notified the folks 03:00:04.180 --> 03:00:07.090 in Chatsworth within Los Angeles County. 03:00:07.090 --> 03:00:07.923 Thank you. 03:00:08.790 --> 03:00:10.510 Thank you, Mr. Bailey. 03:00:10.510 --> 03:00:13.350 Senator Stern, I understand you're on the line. 03:00:13.350 --> 03:00:14.883 I would like you to. 03:00:19.220 --> 03:00:21.064 Am I coming through okay? 03:00:21.064 --> 03:00:22.540 We can hear you loud and clear. 03:00:22.540 --> 03:00:23.373 Thank you. 03:00:23.373 --> 03:00:26.451 Thank you for joining. Thank you, President Batjer 03:00:26.451 --> 03:00:31.451 for your attention to this issue today and for initiating 03:00:34.210 --> 03:00:38.360 this proceeding bringing Edison and to all the constituents 03:00:38.360 --> 03:00:41.440 and residents who are calling in to have been 03:00:41.440 --> 03:00:42.640 sharing their stories. 03:00:42.640 --> 03:00:45.850 Thank you all for participating in a process 03:00:45.850 --> 03:00:48.230 that takes extra effort on top of the 03:00:49.180 --> 03:00:51.560 trials and tribulations you've been going through 03:00:51.560 --> 03:00:56.137 not just this PSPS and fire season, but last year, 03:00:56.137 --> 03:00:57.660 and the year before that. 03:00:57.660 --> 03:01:01.040 And every year, it seems like we say we're gonna fix it, 03:01:01.040 --> 03:01:02.486 and it's gonna get better. 03:01:02.486 --> 03:01:06.340 And we're gonna take down the number of these incidents, 03:01:06.340 --> 03:01:08.590 or we're gonna provide you all with ways 03:01:08.590 --> 03:01:10.353 to mitigate some of the damage. 03:01:11.200 --> 03:01:15.063 And yet, history keep seeming to repeat itself here. 03:01:16.156 --> 03:01:19.060 You know, I haven't been through nearly as much as 03:01:19.060 --> 03:01:22.100 the people I represent in places like Glenn 03:01:22.100 --> 03:01:23.780 was just testifying from Chatsworth 03:01:23.780 --> 03:01:27.040 or Rosemary Allison out in the Santa Rosa Valley 03:01:27.040 --> 03:01:29.920 or the folks in Simi Valley or Santa Clarita Valley 03:01:29.920 --> 03:01:34.288 or Malibu Topanga, Moorpark Santa Clarita. 03:01:34.288 --> 03:01:36.820 It's all throughout the Santa Monica Mountains 03:01:36.820 --> 03:01:39.040 in Santa Susanna mountain regions. 03:01:39.040 --> 03:01:42.850 And, you know, I wanna be just specific in my remarks, 03:01:42.850 --> 03:01:44.700 I don't wanna take too much time here. 03:01:44.700 --> 03:01:49.430 But I'm hoping out of this hearing that we see 03:01:49.430 --> 03:01:54.060 real concrete action and a level of diligence 03:01:54.060 --> 03:01:57.590 that we can't just go on and sort of good faith 03:01:57.590 --> 03:01:59.180 and trust alone anymore. 03:01:59.180 --> 03:02:03.450 What I'm hoping that the Commission and Edison 03:02:03.450 --> 03:02:05.600 can start to land on is something 03:02:05.600 --> 03:02:09.870 some kind of transparent timeline and series of goals 03:02:09.870 --> 03:02:13.804 and targets for the community to actually be able to lean on 03:02:13.804 --> 03:02:16.830 and be able to follow along with 03:02:18.410 --> 03:02:21.420 both historically what lines and circuits 03:02:21.420 --> 03:02:24.800 and work has been done to upgrade the grid, 03:02:24.800 --> 03:02:28.030 but also what are planned upgrades going on 03:02:28.030 --> 03:02:32.150 and not just in terms of new wires being put up, 03:02:32.150 --> 03:02:35.220 or new poles being reinforced, or new auto re-closers 03:02:35.220 --> 03:02:38.810 being installed, but also the distributed generation 03:02:38.810 --> 03:02:40.610 being placed in the community. 03:02:40.610 --> 03:02:44.340 How many critical care backup battery generators 03:02:44.340 --> 03:02:45.900 have been distributed? 03:02:45.900 --> 03:02:50.270 How many people have been enrolled in medical baseline? 03:02:50.270 --> 03:02:54.080 We have a serious concern about under enrollment 03:02:54.080 --> 03:02:57.260 in a program that frankly hasn't been marketed 03:02:57.260 --> 03:03:01.610 less than $100,000 a marketing put into enrolling 03:03:01.610 --> 03:03:04.330 the most medically vulnerable people into a program 03:03:04.330 --> 03:03:06.020 that they can actually then get access 03:03:06.020 --> 03:03:08.593 maybe to a backup battery generator. 03:03:09.870 --> 03:03:12.669 But at this point, it looks like you know 03:03:12.669 --> 03:03:17.260 the numbers on medical baseline, somewhere 20, 30% 03:03:17.260 --> 03:03:19.223 of the total IHSS numbers 03:03:20.260 --> 03:03:23.190 for the entire Southern California Edison region. 03:03:23.190 --> 03:03:27.570 So I think we're severely under shooting it on that front. 03:03:27.570 --> 03:03:31.950 And I would submit for the Commission's consideration, 03:03:31.950 --> 03:03:36.300 a plan that that supplied these kind of backup batteries 03:03:36.300 --> 03:03:39.440 for homeowners and residents renters, 03:03:39.440 --> 03:03:41.480 not just if they're in critical care, 03:03:41.480 --> 03:03:44.120 or even if they're in medical baseline. 03:03:44.120 --> 03:03:47.030 But if they're experiencing any hardship whatsoever, 03:03:47.030 --> 03:03:49.750 the families who are having to Zoom into school, 03:03:49.750 --> 03:03:51.870 families with disabilities or other access 03:03:51.870 --> 03:03:53.860 and functional needs. 03:03:53.860 --> 03:03:58.714 We think that backup battery generators is a good near term, 03:03:58.714 --> 03:04:02.730 stopgap in addition to getting much better 03:04:02.730 --> 03:04:06.310 advanced communication, and some way to get compensation 03:04:06.310 --> 03:04:07.950 for the losses associated with this 03:04:07.950 --> 03:04:11.965 not just for the lost groceries, but also for the trauma 03:04:11.965 --> 03:04:14.720 and the stress that people have felt, 03:04:14.720 --> 03:04:17.170 I hope if it's determined that Edison 03:04:17.170 --> 03:04:20.940 has not acted prudently, or in any way violated 03:04:20.940 --> 03:04:23.290 the existing guidelines of the Commission, 03:04:23.290 --> 03:04:25.669 that penalties and fines also be considered 03:04:25.669 --> 03:04:28.270 and brought back to the community for some kind 03:04:28.270 --> 03:04:31.200 of compensation for the pain and suffering they've endured. 03:04:31.200 --> 03:04:33.910 And lastly, I know I mentioned it earlier, 03:04:33.910 --> 03:04:37.870 but we wanted to keep a better eye on the money 03:04:37.870 --> 03:04:42.020 that's being spent in the self generation incentive program. 03:04:42.020 --> 03:04:45.130 So permanent solar and storage systems being put 03:04:45.130 --> 03:04:47.270 in the community as well as the micro grids 03:04:47.270 --> 03:04:49.617 that have been talked about in a recent proceedings, 03:04:49.617 --> 03:04:51.899 a $200 million pot of funds. 03:04:51.899 --> 03:04:55.750 We'd like to see the Commission be very 03:04:55.750 --> 03:04:58.660 sort of hands on about administering that funding 03:04:58.660 --> 03:05:01.064 and make sure that it's typically sited 03:05:01.064 --> 03:05:05.140 in these communities, so that we don't have to be cycled on 03:05:05.140 --> 03:05:07.040 and off, that folks at the end of these lines 03:05:07.040 --> 03:05:09.940 can be agnostic to whether the power grids on or off 03:05:09.940 --> 03:05:12.530 by distributing some of these resources 03:05:12.530 --> 03:05:15.280 and allowing these end users to share amongst themselves, 03:05:15.280 --> 03:05:17.910 whether they're a school or a business or a homeowner. 03:05:17.910 --> 03:05:20.883 So those are some of the serious concerns we've raised. 03:05:21.750 --> 03:05:24.510 If necessary, we'll run additional legislation. 03:05:24.510 --> 03:05:27.080 And you know, we've run legislation in the past, 03:05:27.080 --> 03:05:29.290 we'd rather not have to go that route, 'cause it's slow. 03:05:29.290 --> 03:05:32.830 So really just putting our confidence and trust and hope 03:05:32.830 --> 03:05:34.574 in the Commission today, 03:05:34.574 --> 03:05:37.850 to deliver for the hundreds of 1000s of people 03:05:37.850 --> 03:05:40.110 who have been so negatively impacted, not just this year, 03:05:40.110 --> 03:05:41.010 but for years to come. 03:05:41.010 --> 03:05:43.180 So thank you for the brief moment of time President Batjer 03:05:43.180 --> 03:05:45.777 and to the rest of participants. 03:05:46.803 --> 03:05:49.310 Thank you, sir- President Batjer. 03:05:49.310 --> 03:05:51.870 President Batjer. Yes, Cliff. 03:05:51.870 --> 03:05:55.300 President Batjer, this is Cliff. 03:05:55.300 --> 03:05:58.470 Before Senator Stern leaves, I was just wondering if someone 03:05:58.470 --> 03:06:01.920 from Edison could respond to his concern 03:06:01.920 --> 03:06:05.750 about the insufficient amount of money devoted to marketing 03:06:05.750 --> 03:06:08.400 to increase the number of chair customer. 03:06:08.400 --> 03:06:10.460 Senator Stern before you are on, 03:06:10.460 --> 03:06:13.310 we did hear from Edison that they've increased 03:06:13.310 --> 03:06:16.130 their enrollments and cared I think it was 14%. 03:06:16.130 --> 03:06:17.840 I can't remember exactly. 03:06:17.840 --> 03:06:19.320 But I'm wondering if someone could address 03:06:19.320 --> 03:06:24.143 the larger concern that Senator Stern has raised. 03:06:25.879 --> 03:06:28.710 (indistinct), Jill Anderson can address that one. 03:06:28.710 --> 03:06:30.680 Jill. Kevin, can be happy to. 03:06:30.680 --> 03:06:34.650 So we certainly agree, Senator, that it's critical 03:06:34.650 --> 03:06:37.020 that we identify the customers that are most vulnerable, 03:06:37.020 --> 03:06:38.800 so we can get them enrolled in the programs 03:06:38.800 --> 03:06:41.070 that are going to help them. 03:06:41.070 --> 03:06:45.140 So we did share earlier that we have a we saw 14% increase 03:06:45.140 --> 03:06:49.020 in medical baseline enrollment in 2020. 03:06:49.020 --> 03:06:51.590 We've also seen a significant increase in enrollment 03:06:51.590 --> 03:06:54.533 in Karen Farah, which is the discount program 03:06:54.533 --> 03:06:57.100 that Commissioner Rechtschaffen was just mentioning, 03:06:57.100 --> 03:07:00.950 and then no further, we are expanding the critical care 03:07:00.950 --> 03:07:04.600 battery backup program currently targeted only at 03:07:04.600 --> 03:07:07.420 those customers who are considered most critical. 03:07:07.420 --> 03:07:09.610 Now in 2021, we're expanding that to all 03:07:09.610 --> 03:07:12.890 of the medical baseline customers in the high fire risk area 03:07:12.890 --> 03:07:14.633 with income qualified who are in- 03:07:21.280 --> 03:07:23.620 Jill, somehow we lost you. 03:07:23.620 --> 03:07:24.610 Sorry, can you hear me? 03:07:24.610 --> 03:07:27.100 I thought that someone was trying to break 03:07:27.100 --> 03:07:28.854 into ask a question. 03:07:28.854 --> 03:07:32.270 So but you know, we additionally, you know, 03:07:32.270 --> 03:07:34.530 we're doing some additional outreach 03:07:34.530 --> 03:07:38.090 to expand the number of enrollments 03:07:38.090 --> 03:07:39.590 that we have in those programs. 03:07:39.590 --> 03:07:42.070 And in one point on a statistic that you mentioned, 03:07:42.070 --> 03:07:46.120 you know, that we're only I think you said 20, to 30%, 03:07:46.120 --> 03:07:50.850 of IHSS, one thing, we report in account numbers, 03:07:50.850 --> 03:07:52.900 no numbers of account, which could be multiple people 03:07:52.900 --> 03:07:56.030 in the same household, IHSS, as people, 03:07:56.030 --> 03:07:58.420 so we can do a better job explaining that 03:07:58.420 --> 03:08:02.280 and sharing our statistics so that we can really get a clear 03:08:02.280 --> 03:08:04.290 kind of common understanding of what the gap is, 03:08:04.290 --> 03:08:06.530 but I think the gap is, is smaller, 03:08:06.530 --> 03:08:08.880 but we certainly still do have more work to do. 03:08:09.840 --> 03:08:13.250 It'll be I think there was a concern as a senator, 03:08:13.250 --> 03:08:15.140 that your marketing 03:08:16.650 --> 03:08:19.653 budget was somewhere between 80 and 100,000. 03:08:19.653 --> 03:08:22.900 And that seems fairly small given the population 03:08:22.900 --> 03:08:24.380 you need to reach. 03:08:24.380 --> 03:08:27.373 I think that's a more specific answer or question. 03:08:28.330 --> 03:08:31.220 Yeah, I actually don't have what our marketing budget is 03:08:31.220 --> 03:08:34.950 off the top of my head that specific for medical baseline. 03:08:34.950 --> 03:08:36.690 We certainly spending much more than that. 03:08:36.690 --> 03:08:38.430 When we look at the broader services 03:08:38.430 --> 03:08:41.320 for income qualified customers CARE, Farah, 03:08:41.320 --> 03:08:43.920 he said, even the critical care battery program. 03:08:43.920 --> 03:08:45.930 So that number also sounds small to me, 03:08:45.930 --> 03:08:49.393 but I will look up and make sure that we have the latest. 03:08:54.343 --> 03:08:55.491 Thank you. 03:08:55.491 --> 03:08:56.324 Thank you, Jill. 03:08:57.678 --> 03:08:58.511 Okay. 03:09:09.470 --> 03:09:11.060 Sorry, I've been on mute. 03:09:11.060 --> 03:09:12.130 Thank you, Senator Stern. 03:09:12.130 --> 03:09:13.900 If you're still on the line, thanks for calling in 03:09:13.900 --> 03:09:15.590 very much appreciated. 03:09:15.590 --> 03:09:18.563 And I will now turn back to the operator 03:09:18.563 --> 03:09:21.200 to continue the public comments. 03:09:21.200 --> 03:09:23.433 So the next caller please, operator. 03:09:24.310 --> 03:09:26.950 Our next speaker is Jennifer Sage, 03:09:26.950 --> 03:09:27.893 your line is open. 03:09:30.250 --> 03:09:34.190 Hi, thank you for all your information. 03:09:34.190 --> 03:09:35.800 You all have done your homework. 03:09:35.800 --> 03:09:37.380 I'm kind of new to this. 03:09:37.380 --> 03:09:40.070 I have a ranch in the upper Ohio Valley 03:09:40.070 --> 03:09:43.064 and I have 23 horses on it. 03:09:43.064 --> 03:09:45.990 And I also have two tenants. 03:09:45.990 --> 03:09:48.360 And the problem with my property 03:09:48.360 --> 03:09:53.090 and I hope you do address this is that my water pump 03:09:53.090 --> 03:09:57.310 I'm on CSR water company we hold shares 03:09:57.310 --> 03:10:02.310 and my property which has 11 acre horse ranch is located 03:10:05.820 --> 03:10:10.820 my, the water pump (indistinct) water is located 03:10:11.370 --> 03:10:16.207 lower than the elevation of my dwellings and my home. 03:10:16.207 --> 03:10:21.207 And so therefore I need to pump my water to the house 03:10:21.420 --> 03:10:24.460 use an accelerated pump to get water. 03:10:24.460 --> 03:10:26.920 So when my electricity goes off, 03:10:26.920 --> 03:10:29.653 we have no water for anything. 03:10:30.690 --> 03:10:34.970 We run 100 jumping facility, we have clinics, 03:10:34.970 --> 03:10:38.970 we have less than and people are scheduled 03:10:38.970 --> 03:10:42.270 weeks in advance to participate. 03:10:42.270 --> 03:10:44.670 And then we have no electricity. 03:10:44.670 --> 03:10:47.240 And this has been a real hardship 03:10:47.240 --> 03:10:50.172 also my tenants on the property, 03:10:50.172 --> 03:10:55.172 we are in a rural area they work remotely. 03:10:57.610 --> 03:11:00.790 Their businesses are held at the residents 03:11:00.790 --> 03:11:05.283 and they are cut off entirely with their jobs. 03:11:08.925 --> 03:11:13.460 I have forwarded credit to them 03:11:13.460 --> 03:11:16.550 for the days that they are not able to work. 03:11:16.550 --> 03:11:18.790 And yet, I'm not getting any kind of rebate 03:11:18.790 --> 03:11:21.680 from Southern California Edison. 03:11:21.680 --> 03:11:24.890 And it would be really nice to see some kind of plan 03:11:24.890 --> 03:11:29.890 in place where we get a rebate for a full charge 03:11:31.920 --> 03:11:36.133 for the entire day of not electric interruption. 03:11:37.620 --> 03:11:42.620 And a new generator to generate just my water pump 03:11:43.120 --> 03:11:45.970 cost over $700. 03:11:45.970 --> 03:11:50.590 And that will need to be into place fairly soon. 03:11:50.590 --> 03:11:52.750 And there's nothing that 03:11:52.750 --> 03:11:57.700 there's no programs that will reimburse me for that. 03:11:57.700 --> 03:12:02.270 And, of course to have two generators on the property 03:12:02.270 --> 03:12:07.270 because both my dwellings are five acres apart. 03:12:08.650 --> 03:12:13.460 That's another $7,000 and then an additional $7,000 03:12:13.460 --> 03:12:15.260 to get electricity. 03:12:15.260 --> 03:12:18.130 So I don't know what kind of list everyone's on. 03:12:18.130 --> 03:12:22.350 I'm the homeowner owner, I don't get any information at all 03:12:22.350 --> 03:12:26.780 about what they're doing to cover these losses 03:12:26.780 --> 03:12:29.740 and that I'm having to fork out on my own pocket 03:12:29.740 --> 03:12:33.750 to keep my renters in place so that they don't leave. 03:12:33.750 --> 03:12:36.003 So I do appreciate it. 03:12:38.418 --> 03:12:39.251 Thank you very much. 03:12:39.251 --> 03:12:43.004 Thank you very much for your time and you're listening to 03:12:43.004 --> 03:12:46.363 my please here. 03:12:47.324 --> 03:12:48.157 Thank you Miss Nage. 03:12:48.157 --> 03:12:50.110 Thank you for calling in. 03:12:50.110 --> 03:12:52.650 Operator the next caller please. 03:12:52.650 --> 03:12:55.000 That is from city Valley city 03:12:55.000 --> 03:12:57.690 Councilwoman Ruth Lou Evanesce. 03:12:57.690 --> 03:12:58.923 Your line is open. 03:13:09.570 --> 03:13:10.673 Can you hear me? 03:13:11.650 --> 03:13:12.610 Yes, we can. 03:13:12.610 --> 03:13:13.557 Thank you. Hi. 03:13:15.502 --> 03:13:20.502 This is (indistinct) Valley city councilwoman Ruth webinar. 03:13:21.600 --> 03:13:25.070 And I'm calling on behalf of the 1000s of residents 03:13:25.070 --> 03:13:26.870 that I represent here in the city of Simi Valley, 03:13:26.870 --> 03:13:29.190 this opinion represents my own and no one else's. 03:13:29.190 --> 03:13:32.410 But I'm calling to let you know that 03:13:32.410 --> 03:13:34.710 we're very concerned about all of the impacts 03:13:34.710 --> 03:13:36.250 that all these things have had, you're gonna hear 03:13:36.250 --> 03:13:38.110 a lot of residents talk about all the impacts 03:13:38.110 --> 03:13:41.300 that all the things have happened with the power shutdown 03:13:41.300 --> 03:13:44.720 from teachers and students that have lost days of school 03:13:44.720 --> 03:13:46.660 to workers that have had to drive miles and miles 03:13:46.660 --> 03:13:49.460 to try to find someplace where they can get a hotspot 03:13:49.460 --> 03:13:50.700 where they can get internet 03:13:50.700 --> 03:13:52.383 so that they can actually do the job 03:13:52.383 --> 03:13:53.883 that they're being paid to do, 03:13:54.752 --> 03:13:57.963 to parents who are worried about whether or not 03:13:57.963 --> 03:14:00.290 they have medical devices that they need 03:14:00.290 --> 03:14:02.550 for the senior parents when they live in three generation 03:14:02.550 --> 03:14:04.490 households such as I do. 03:14:04.490 --> 03:14:08.660 But what I'm really here to talk about is accountability. 03:14:08.660 --> 03:14:11.570 I would like to know where the grid resiliency is happening, 03:14:11.570 --> 03:14:14.830 and why the areas that are being most impacted, 03:14:14.830 --> 03:14:17.390 or we're having the most power shutdown events 03:14:17.390 --> 03:14:21.020 are not being prioritized for hardening the equipment 03:14:21.020 --> 03:14:22.460 and the hardware is there. 03:14:22.460 --> 03:14:23.480 That's what I would like to know. 03:14:23.480 --> 03:14:26.830 I would like a map from SoCal Edison, 03:14:26.830 --> 03:14:29.590 showing exactly where they have spent the money 03:14:29.590 --> 03:14:32.330 that they have been given to make sure they backup 03:14:32.330 --> 03:14:35.040 all the equipment to make sure they insulate all the wires 03:14:35.040 --> 03:14:37.250 to prevent these kinds of activities. 03:14:37.250 --> 03:14:39.888 These power shutdown events which are devastating loss 03:14:39.888 --> 03:14:41.800 communities in the middle of a pandemic, 03:14:41.800 --> 03:14:44.060 with an economic turndown. 03:14:44.060 --> 03:14:47.960 I would also like to know why the first ones 03:14:47.960 --> 03:14:49.350 to be shut down. 03:14:49.350 --> 03:14:50.970 The circuits that are first to be shut down 03:14:50.970 --> 03:14:53.680 are the last ones to be turned back on. 03:14:53.680 --> 03:14:56.725 We have people that are without power for 36 hours, 03:14:56.725 --> 03:14:59.560 48 hours, 72 hours, and they're the last ones 03:14:59.560 --> 03:15:02.850 to be turned back on, and they can simply not afford 03:15:04.300 --> 03:15:06.471 the things that needs to be done. 03:15:06.471 --> 03:15:11.420 The $800 power generators, all the things that you know, 03:15:11.420 --> 03:15:14.410 the $800 or $5,000 for the generators. 03:15:14.410 --> 03:15:15.970 We have neighbors that are going down the street 03:15:15.970 --> 03:15:19.540 to each other, and then going to the community centers 03:15:19.540 --> 03:15:22.190 that are open to help those that are in need 03:15:22.190 --> 03:15:24.789 and then to find out that they don't have power either. 03:15:24.789 --> 03:15:28.100 So you're shutting down at one time we had 75% 03:15:28.100 --> 03:15:31.070 of the entire city of Simi Valley that was shut down. 03:15:31.070 --> 03:15:33.791 That means that I have to pack up my kids and my car 03:15:33.791 --> 03:15:36.901 and drive all the way to Sylmar or San Fernando 03:15:36.901 --> 03:15:38.800 or (indistinct) wherever it is that we can find family 03:15:38.800 --> 03:15:42.870 and friends and DWP, where they also have windy events. 03:15:42.870 --> 03:15:43.703 They also have wildfires 03:15:43.703 --> 03:15:45.980 and they're not losing their electricity, 03:15:45.980 --> 03:15:48.030 they're not losing their Wi-Fi. 03:15:48.030 --> 03:15:50.400 They still have access to that. 03:15:50.400 --> 03:15:53.300 So I want answers and I want accountability from SCE. 03:15:53.300 --> 03:15:56.610 I want a map of all of the places where they have actually 03:15:56.610 --> 03:16:00.000 done the work to reinforce the the equipment 03:16:00.000 --> 03:16:02.740 where they have hardened the wires, the grid resiliency, 03:16:02.740 --> 03:16:04.830 and why they are prioritizing the places 03:16:04.830 --> 03:16:07.660 that keep getting hit with this power shutdown event. 03:16:07.660 --> 03:16:08.840 That's what I would request. 03:16:08.840 --> 03:16:10.040 Respectfully, thank you. 03:16:12.920 --> 03:16:14.910 Thank you, Councilwoman. 03:16:14.910 --> 03:16:17.370 Operator the next caller, please. 03:16:17.370 --> 03:16:20.220 Our next speaker is Dr. Cynthia Novak 03:16:20.220 --> 03:16:24.247 with Seminole Spring. Thank you. 03:16:24.247 --> 03:16:25.253 Can you hear me? 03:16:26.300 --> 03:16:28.570 Yes, we can. My name is 03:16:28.570 --> 03:16:30.910 Dr. Cynthia Novak, as she said I'm grateful 03:16:30.910 --> 03:16:32.600 for this public hearing. 03:16:32.600 --> 03:16:35.140 I'm a board member at Seminal Springs, 03:16:35.140 --> 03:16:38.620 a relatively affordable mobile home Co Op community 03:16:38.620 --> 03:16:41.780 and unincorporated LA County in the midst 03:16:41.780 --> 03:16:43.970 of the Santa Monica Mountains. 03:16:43.970 --> 03:16:48.140 Seminole Springs lost 110 homes out of 215 homes 03:16:48.140 --> 03:16:50.820 in the November Woolsey fire. 03:16:50.820 --> 03:16:54.500 And while we understand SCE's need to make tough decisions 03:16:54.500 --> 03:16:57.670 about when to call a PSPS event. 03:16:57.670 --> 03:17:01.880 We at Seminole Springs believe that protocols need to be 03:17:01.880 --> 03:17:05.440 refined and defined so that when feasible, 03:17:05.440 --> 03:17:09.950 certain communities are exempted from the PSPS event. 03:17:09.950 --> 03:17:12.980 Seminole Springs has recently had underground 03:17:12.980 --> 03:17:17.530 electrical distribution lines installed in our community. 03:17:17.530 --> 03:17:20.640 Further, we're located near a power station. 03:17:20.640 --> 03:17:24.460 Thus, it seems reasonable to us that Seminole Springs 03:17:24.460 --> 03:17:27.980 is a good example of a community that would qualify, 03:17:27.980 --> 03:17:32.980 at least for some or most PSPS events to be a micro grid, 03:17:34.560 --> 03:17:38.290 where Seminole Springs could maintain power. 03:17:38.290 --> 03:17:40.920 In our community of 215 homes, 03:17:40.920 --> 03:17:43.880 we have numerous vulnerable elderly, 03:17:43.880 --> 03:17:45.870 who may require medical equipment 03:17:45.870 --> 03:17:48.450 or refrigeration for medications. 03:17:48.450 --> 03:17:51.400 And in addition, these vulnerable individuals 03:17:51.400 --> 03:17:53.460 would suffer from no heat in winter 03:17:53.460 --> 03:17:57.380 or a lack of means of cooling and very hot summer weather. 03:17:57.380 --> 03:18:00.500 Many of our diverse residents come from median 03:18:00.500 --> 03:18:03.560 or lower income homes that can ill afford 03:18:03.560 --> 03:18:06.190 to lose refrigerated and frozen food. 03:18:06.190 --> 03:18:07.720 And now in this age of COVID, 03:18:07.720 --> 03:18:10.990 we have many school aged children, Zoom schooling 03:18:10.990 --> 03:18:13.480 and many folks working from home. 03:18:13.480 --> 03:18:16.630 Also please note we are located in a canyon 03:18:16.630 --> 03:18:21.340 with exactly one road out, Kanan Road, 03:18:21.340 --> 03:18:24.490 Mulholland is closed in one direction 03:18:24.490 --> 03:18:26.410 and the other direction it goes straight 03:18:26.410 --> 03:18:27.460 into more mountains. 03:18:27.460 --> 03:18:31.370 So without electricity, our entire community is vulnerable. 03:18:31.370 --> 03:18:35.680 If there's a mudslide or a fire or other emergencies. 03:18:35.680 --> 03:18:39.460 We submit that being part of a micro grid would be ideal 03:18:39.460 --> 03:18:40.780 for our community. 03:18:40.780 --> 03:18:42.910 And thank you so much for the opportunity 03:18:42.910 --> 03:18:44.583 to voice this perspective. 03:18:46.720 --> 03:18:48.700 Thank you, Dr. Novak. 03:18:48.700 --> 03:18:50.653 The next caller please, operator. 03:18:51.560 --> 03:18:53.610 Our next speaker is Catherine Paul, 03:18:53.610 --> 03:18:54.510 your line is open. 03:18:56.300 --> 03:18:57.950 Okay, thank you. 03:18:57.950 --> 03:19:01.270 I'm a member of the board of directors 03:19:01.270 --> 03:19:03.480 of the Cable Canyon Civic Association, 03:19:03.480 --> 03:19:06.310 although I'm speaking for my own experience, 03:19:06.310 --> 03:19:09.423 and that mostly about communication. 03:19:11.190 --> 03:19:15.400 Communication from Edison, about outages is irregular 03:19:15.400 --> 03:19:17.680 and consistent and false. 03:19:17.680 --> 03:19:19.460 But it's all we have. 03:19:19.460 --> 03:19:21.660 And I'd like you to pretend 03:19:21.660 --> 03:19:25.550 that you have the experiences that I'm going to mention. 03:19:25.550 --> 03:19:29.470 On December, 3rd, the day my power was shut off. 03:19:29.470 --> 03:19:33.960 I received phone calls from Edison about the shut off 03:19:33.960 --> 03:19:38.960 at 2:02AM, at 2:37AM, at 3:07AM 03:19:40.520 --> 03:19:43.930 before the shuttle occurred at 4AM. 03:19:43.930 --> 03:19:47.350 Another example on January, 19th. 03:19:47.350 --> 03:19:52.350 I received calls at 1:03AM, four o'clock AM, 4:30AM 03:19:54.363 --> 03:19:58.897 and 5AM, before the power was finally showed off at 9AM. 03:20:00.380 --> 03:20:03.750 When I have been outside and a message has been left 03:20:03.750 --> 03:20:06.850 on the phone, it's in an Asian language 03:20:06.850 --> 03:20:08.683 which I can't follow. 03:20:09.700 --> 03:20:12.363 I've spent at least half an hour online, 03:20:13.280 --> 03:20:17.450 on phone speaking to Edison about this situation. 03:20:17.450 --> 03:20:20.260 And I am told, I have no choice, 03:20:20.260 --> 03:20:22.180 but to listen to the messages, 03:20:22.180 --> 03:20:25.900 because I'm either going to receive a warning, 03:20:25.900 --> 03:20:28.330 or I'm not going to get any warning. 03:20:28.330 --> 03:20:31.423 And the fact is that I do need the warning. 03:20:33.220 --> 03:20:35.460 I also wanted to mention. 03:20:35.460 --> 03:20:39.730 Oh, and then after the restoration of power, 03:20:39.730 --> 03:20:41.400 I will get a message 03:20:42.360 --> 03:20:46.900 a day later that now Edison is going to inspect the lines, 03:20:46.900 --> 03:20:49.460 and we may get power soon. 03:20:49.460 --> 03:20:52.860 So these are specific examples. 03:20:52.860 --> 03:20:54.830 I did wanna say that 03:20:56.040 --> 03:21:01.040 Edison I think, saved us during by us having power 03:21:02.440 --> 03:21:05.523 during the Creek Fire, December, 5th, 2017. 03:21:08.010 --> 03:21:10.520 Because if we hadn't had electricity, 03:21:10.520 --> 03:21:14.500 I don't know how the fire people would have found our homes, 03:21:14.500 --> 03:21:18.700 how we would have gotten ourselves out of our Canyon. 03:21:18.700 --> 03:21:22.150 We as it was we lost 16 homes, 03:21:22.150 --> 03:21:25.680 and people had to drive through flames to get out. 03:21:25.680 --> 03:21:30.680 And so we were very fortunate to save everyone, 03:21:31.580 --> 03:21:36.580 including horses, but it was a very dramatic situation. 03:21:36.770 --> 03:21:41.450 And I was so glad to be able to have not only power, 03:21:41.450 --> 03:21:45.350 but the warnings from our one call system 03:21:45.350 --> 03:21:47.860 that we have in our community. 03:21:47.860 --> 03:21:50.450 So in some respects, 03:21:50.450 --> 03:21:54.480 we need the fire just to be able to live. 03:21:54.480 --> 03:21:55.973 Thank you. Thank you. 03:21:58.070 --> 03:22:00.420 Operator the next caller please. 03:22:00.420 --> 03:22:02.130 Our next speaker is Anet Kessler, 03:22:02.130 --> 03:22:04.093 your line is open. I'm open. 03:22:05.607 --> 03:22:07.920 Hello, this is Anet Kessler. 03:22:07.920 --> 03:22:09.770 I live in Simi Valley. 03:22:09.770 --> 03:22:13.830 And I am very thankful for you having this event today. 03:22:13.830 --> 03:22:16.960 And for everybody speaking, it's been very helpful. 03:22:16.960 --> 03:22:21.960 And it's a relief to finally be able to have my voice heard. 03:22:22.790 --> 03:22:24.270 It's been very frustrating. 03:22:24.270 --> 03:22:27.803 There's been like no one to contact. 03:22:27.803 --> 03:22:31.370 So I have the area that I live in, 03:22:31.370 --> 03:22:34.160 which is nowhere near a mountain has been affected 03:22:34.160 --> 03:22:38.923 by every single PSPS event, every single one. 03:22:40.410 --> 03:22:42.310 I don't know where we are on the grid. 03:22:42.310 --> 03:22:43.520 It's very confusing. 03:22:43.520 --> 03:22:47.170 I wish Edison would provide information about that. 03:22:47.170 --> 03:22:51.883 We are usually the first one off and the last one on. 03:22:53.800 --> 03:22:58.270 Personally, how it's affected us financially. 03:22:58.270 --> 03:22:59.700 It's been a nightmare. 03:22:59.700 --> 03:23:04.700 Losing groceries, probably over $3,000 worth of groceries. 03:23:05.720 --> 03:23:07.693 Just since September. 03:23:08.960 --> 03:23:12.320 There is no reimbursement for that, 03:23:12.320 --> 03:23:16.550 there's no offer of rebates on generators, 03:23:16.550 --> 03:23:21.550 there's nothing yet Edison still wants to be paid on time. 03:23:22.670 --> 03:23:25.820 I was recently on disability going through cancer treatment. 03:23:25.820 --> 03:23:29.030 I went through every single one of my chemotherapy 03:23:29.030 --> 03:23:31.836 appointments and a surgery without power. 03:23:31.836 --> 03:23:35.483 It seemed like they were all coinciding with each other. 03:23:36.340 --> 03:23:37.623 It was horrible. 03:23:38.650 --> 03:23:43.650 And my first day back to work was the January event. 03:23:45.200 --> 03:23:47.180 And so on my first day back to work, 03:23:47.180 --> 03:23:51.640 I could not work because we had no power and no internet. 03:23:51.640 --> 03:23:53.460 But they're not reimbursing me for that. 03:23:53.460 --> 03:23:55.593 And they still want their money. 03:23:57.090 --> 03:23:59.710 I have elderly neighbors in the cold weather 03:23:59.710 --> 03:24:02.560 who were turning on their burners on their stove 03:24:02.560 --> 03:24:05.210 and going to bed at night to stay warm. 03:24:05.210 --> 03:24:06.883 Because they were so cold. 03:24:08.100 --> 03:24:10.950 My son lost out on an amazing opportunity 03:24:10.950 --> 03:24:14.070 to get an internship because we were 03:24:14.070 --> 03:24:16.533 without power, without internet. 03:24:16.533 --> 03:24:19.210 It's very concerning. 03:24:19.210 --> 03:24:23.220 I wish my I would love to call Edison to the carpet 03:24:23.220 --> 03:24:25.640 and ask them to fix their equipment, 03:24:25.640 --> 03:24:28.590 or start reimbursing people if they had to start paying 03:24:28.590 --> 03:24:31.030 the community for their shortcomings 03:24:31.030 --> 03:24:34.063 maybe they wouldn't be so quick to throw that switch. 03:24:35.480 --> 03:24:37.210 We need some consistency. 03:24:37.210 --> 03:24:39.640 We need some changes here. 03:24:39.640 --> 03:24:41.770 Anyway, I'm out of time I could go on forever. 03:24:41.770 --> 03:24:44.640 But thank you everybody for holding this event 03:24:44.640 --> 03:24:45.990 and thank you for the time. 03:24:47.410 --> 03:24:50.190 Thank you for taking the time to call in. 03:24:50.190 --> 03:24:52.460 Operator the next caller please. 03:24:52.460 --> 03:24:53.293 Thank you. 03:24:53.293 --> 03:24:54.740 Our next speaker is Gary Schwimmer. 03:24:54.740 --> 03:24:58.003 Your line is open. Hello, can you hear me? 03:24:59.570 --> 03:25:00.403 Hello. 03:25:00.403 --> 03:25:01.930 Yes, yes, we can hear you fine. 03:25:01.930 --> 03:25:04.717 Go ahead. Sorry, thank you. 03:25:04.717 --> 03:25:07.280 Well, we are all aware of the frequent alerts and actions 03:25:07.280 --> 03:25:09.850 from SCE regarding power outages due 03:25:09.850 --> 03:25:11.970 to the weather forecasts of winds, 03:25:11.970 --> 03:25:14.370 or the actual occurrence of windy weather. 03:25:14.370 --> 03:25:16.460 It seems to be unreasonable that the power outages 03:25:16.460 --> 03:25:19.550 have occurred rather frequently in the last two years 03:25:19.550 --> 03:25:22.003 that have occurred in the last 30 plus years 03:25:22.003 --> 03:25:23.813 that I've lived in Simi Valley. 03:25:25.194 --> 03:25:29.395 As I understand it in their wildfire mitigation plan, 03:25:29.395 --> 03:25:34.030 portion of the plan has to do with the PSPS 03:25:34.030 --> 03:25:37.580 and explains how they going to de-energize 03:25:37.580 --> 03:25:40.310 and re-energize power to address wildfire risks. 03:25:40.310 --> 03:25:44.170 SCE in that plan acknowledges that PSPS 03:25:44.170 --> 03:25:47.430 is a preventative measure of last resort. 03:25:47.430 --> 03:25:50.290 If SCE reasonably believes that there is 03:25:50.290 --> 03:25:53.530 an imminent significant risk that strong winds 03:25:53.530 --> 03:25:58.330 may topple power lines or caused major damage, 03:25:58.330 --> 03:26:00.250 but it can from a consumer perspective, 03:26:00.250 --> 03:26:03.113 it seems to be the first solution. 03:26:04.410 --> 03:26:09.137 And the CPUC published guidelines in code 8386 03:26:10.232 --> 03:26:14.680 and PSPS are phase one and phase two documents. 03:26:14.680 --> 03:26:17.050 That there's a requirement that a description 03:26:17.050 --> 03:26:19.690 of the actions of the utility company will take 03:26:19.690 --> 03:26:22.760 to ensure a system to achieve the highest level of safety, 03:26:22.760 --> 03:26:26.220 reliability and resiliency, and to ensure that its system 03:26:26.220 --> 03:26:30.020 is prepared for a major event must be identified 03:26:30.020 --> 03:26:31.580 in their plans. 03:26:31.580 --> 03:26:35.780 What seems to be lacking is a methodology for verification 03:26:35.780 --> 03:26:38.133 of the progress in achieving hardening. 03:26:39.900 --> 03:26:41.620 As part of any PSPS event, 03:26:41.620 --> 03:26:45.190 SCE is required to submit a post event report to the CPUC 03:26:45.190 --> 03:26:46.940 within 10 days. 03:26:46.940 --> 03:26:51.940 Within this report, SCE must answer specific questions. 03:26:52.140 --> 03:26:54.920 My concern here is that if you look at for example, 03:26:54.920 --> 03:26:59.915 question 10 from the October, 23, to 28th, 2020 outage, 03:26:59.915 --> 03:27:03.960 SCE responded that SCE does not perform separate 03:27:03.960 --> 03:27:07.240 risk assessments to establish de-energization thresholds 03:27:07.240 --> 03:27:10.530 during each PSPS event rather than incorporate 03:27:10.530 --> 03:27:13.917 a known risk and sets thresholds. 03:27:13.917 --> 03:27:17.700 But if you look at every report since October, 23rd and 28 03:27:19.120 --> 03:27:21.920 your boilerplate answers and they took out the comment 03:27:21.920 --> 03:27:24.870 that they do not perform separate assessments. 03:27:24.870 --> 03:27:28.370 So I'm concerned that if a company boilerplates 03:27:28.370 --> 03:27:31.200 their answers to a report that has to be 03:27:31.200 --> 03:27:34.890 submitted for each events, that they're not applying 03:27:34.890 --> 03:27:37.370 the attention required to address the situation. 03:27:37.370 --> 03:27:41.430 So for this, I see both SCE and CPUC being held accountable 03:27:41.430 --> 03:27:44.440 to perform their tasks to improve the situation 03:27:44.440 --> 03:27:45.993 to validate reports. 03:27:47.470 --> 03:27:48.900 I know my time's running out. 03:27:48.900 --> 03:27:52.170 So I want to talk about the CURC plans. 03:27:52.170 --> 03:27:54.380 In Simi Valley- I'm sorry, 03:27:54.380 --> 03:27:56.020 your time has run out. 03:27:56.020 --> 03:27:58.799 I apologize. Okay, thank you. 03:27:58.799 --> 03:28:00.439 Thank you for that. 03:28:00.439 --> 03:28:01.730 Thank you for calling in. 03:28:01.730 --> 03:28:03.270 Bye bye. 03:28:03.270 --> 03:28:04.960 Next caller please. 03:28:04.960 --> 03:28:06.900 Our next speaker is William Slocum. 03:28:06.900 --> 03:28:10.160 Your line is open. Hi, this is 03:28:10.160 --> 03:28:11.627 William Slocum with the Cable King 03:28:11.627 --> 03:28:15.220 And Civic Association Station, I'm the president. 03:28:15.220 --> 03:28:18.680 I want to support the eloquent words from President Batjer 03:28:18.680 --> 03:28:21.955 and the elected officials and our northern neighbors 03:28:21.955 --> 03:28:23.220 and (muffled speaking). 03:28:23.220 --> 03:28:24.640 I don't wanna mention all the things 03:28:24.640 --> 03:28:26.480 that have already been noted. 03:28:26.480 --> 03:28:30.180 But I do want to say that they all happen here 03:28:30.180 --> 03:28:33.410 in Cagle, Canyon PSPS shut up 03:28:33.410 --> 03:28:35.900 our public safety issue. 03:28:35.900 --> 03:28:40.030 In 2007, a kids Paul had previously mentioned 03:28:40.030 --> 03:28:42.690 we had a wind driven fire that went through 03:28:42.690 --> 03:28:45.490 our community taking 16 homes. 03:28:45.490 --> 03:28:48.340 The power stayed on, people got out. 03:28:48.340 --> 03:28:52.190 I personally could not get out with my partner Brian Gavin. 03:28:52.190 --> 03:28:54.220 We stood here for four and a half hours 03:28:54.220 --> 03:28:58.134 with a hose putting you down a hot burning embers 03:28:58.134 --> 03:29:00.910 10s of 1000s of hot burning embers 03:29:00.910 --> 03:29:04.460 that were falling on our home and falling on our cars. 03:29:04.460 --> 03:29:07.870 And without that well being able to pump water 03:29:07.870 --> 03:29:09.920 we would not been able to 03:29:09.920 --> 03:29:12.140 we wouldn't be on this phone call today. 03:29:12.140 --> 03:29:14.350 So I wanna thank you for having this hearing. 03:29:14.350 --> 03:29:15.960 And bringing this to the attention 03:29:15.960 --> 03:29:19.253 of Southern California Edison and good day. 03:29:21.750 --> 03:29:24.830 Thank you It's just welcome the next caller please. 03:29:24.830 --> 03:29:26.670 Our next speaker is Lovely Purcell. 03:29:26.670 --> 03:29:28.220 Your line is open. Oh, sure. 03:29:31.202 --> 03:29:32.035 What do I do? 03:29:33.350 --> 03:29:35.523 Your line is open (faintly speaking) Purcell. 03:29:36.793 --> 03:29:37.700 Am I okay? 03:29:37.700 --> 03:29:38.533 Can you hear me? 03:29:40.860 --> 03:29:41.693 Hello. 03:29:43.882 --> 03:29:44.715 Can you hear me? 03:29:49.140 --> 03:29:50.740 Can you hear me? 03:29:50.740 --> 03:29:52.180 Okay, great. 03:29:52.180 --> 03:29:56.210 This is Lovely Purcell and I'm (indistinct) residence. 03:29:56.210 --> 03:29:59.420 I have not been actually myself affected 03:29:59.420 --> 03:30:01.220 by this power shut off. 03:30:01.220 --> 03:30:03.220 But I know people that have, 03:30:03.220 --> 03:30:05.340 and I was here during the Thomas fire. 03:30:05.340 --> 03:30:06.720 So I experienced 03:30:08.664 --> 03:30:13.380 one of the effects of downed power lines and so forth. 03:30:13.380 --> 03:30:17.313 But what I wanted to say was I'm encouraging. 03:30:20.767 --> 03:30:21.600 Sorry, I'm little out of breath. 03:30:22.840 --> 03:30:24.910 I was on the beach taking a walk. 03:30:24.910 --> 03:30:29.910 But anyway, micro grids, and local solar generation. 03:30:31.630 --> 03:30:33.940 I heard a couple people mentioned this before, 03:30:33.940 --> 03:30:36.810 and I think it's really important for us 03:30:36.810 --> 03:30:39.260 to look at that as an option. 03:30:39.260 --> 03:30:42.550 And communities over is something that we could 03:30:43.390 --> 03:30:48.390 easily accomplish with municipal, educational, 03:30:48.510 --> 03:30:53.360 commercial industrial buildings, rooftop solar on 03:30:53.360 --> 03:30:58.360 other multi family and multi use buildings, parking lots. 03:30:59.320 --> 03:31:03.160 There are so many opportunities and micro grids 03:31:03.160 --> 03:31:05.930 with battery storage would really help 03:31:05.930 --> 03:31:09.003 to increase our resilience in the future. 03:31:09.930 --> 03:31:11.150 So please consider this. 03:31:11.150 --> 03:31:11.983 Thank you. 03:31:14.610 --> 03:31:16.327 Operator next caller please. 03:31:17.260 --> 03:31:19.963 That is from (indistinct) your line is open. 03:31:24.876 --> 03:31:25.821 Thank you. 03:31:25.821 --> 03:31:28.480 Thank you, James Vega, the city manager of the city of Ohio. 03:31:28.480 --> 03:31:31.420 Thank you, Commissioners for your time and consideration 03:31:31.420 --> 03:31:32.650 of this issue. 03:31:32.650 --> 03:31:34.680 I will keep the comments brief. 03:31:34.680 --> 03:31:36.310 Mostly were reiterating 03:31:36.310 --> 03:31:39.010 some of the things you've heard here today. 03:31:39.010 --> 03:31:41.630 Here in Ohio, Northern Ventura County, 03:31:41.630 --> 03:31:44.560 we've had several advisories of potential public safety, 03:31:44.560 --> 03:31:45.730 power shut off. 03:31:45.730 --> 03:31:48.650 And one major public safety power shutoff event 03:31:48.650 --> 03:31:50.960 on December, 8th, that resulted in a power outage 03:31:50.960 --> 03:31:54.140 that lasted more than 24 hours for many residents 03:31:54.140 --> 03:31:56.660 and had many negative impacts, including 03:31:56.660 --> 03:32:01.020 requiring the city to cancel multiple public meetings, 03:32:01.020 --> 03:32:03.300 because residents could not participate due 03:32:03.300 --> 03:32:05.040 to the lack of power. 03:32:05.040 --> 03:32:07.330 And then some of the other things mentioned today, 03:32:07.330 --> 03:32:12.330 like spoiled groceries and things like that as well. 03:32:12.830 --> 03:32:16.890 We've identified four, I'm sorry, three key issues 03:32:16.890 --> 03:32:19.900 that we wanted to raise. 03:32:19.900 --> 03:32:21.800 A lot of these have been raised by other groups. 03:32:21.800 --> 03:32:25.240 But one is the notifications and public information 03:32:25.240 --> 03:32:28.253 that has been provided has not been accurate, 03:32:29.110 --> 03:32:32.260 including emails, phone contacts and 03:32:33.340 --> 03:32:36.490 meeting when we call the phone lines. 03:32:36.490 --> 03:32:38.480 And when we got residents to call the phone lines 03:32:38.480 --> 03:32:41.470 for information, and the Southern California Edison 03:32:41.470 --> 03:32:45.270 websites, there's been a lot of comments we've received 03:32:45.270 --> 03:32:48.320 and complaints we've received about inaccurate information 03:32:48.320 --> 03:32:50.310 about whose power's out and when 03:32:50.310 --> 03:32:52.523 and when it will re-energized. 03:32:53.770 --> 03:32:57.710 The second is the public notification process. 03:32:57.710 --> 03:33:02.522 And systems seem to be not working, they seem to be broken. 03:33:02.522 --> 03:33:05.560 There's duplicated notices that are going out 03:33:05.560 --> 03:33:08.310 with many times with blank or missing information 03:33:08.310 --> 03:33:11.040 or notices go out to people that their power 03:33:11.040 --> 03:33:13.098 is not being de-energized. 03:33:13.098 --> 03:33:15.360 And then they call us and tell us that their power 03:33:15.360 --> 03:33:16.430 has been off for hours. 03:33:16.430 --> 03:33:20.089 So just a lot of mixed messages 03:33:20.089 --> 03:33:22.563 and problems with the information system 03:33:22.563 --> 03:33:24.340 and notification system. 03:33:24.340 --> 03:33:26.960 And then lastly, we had with our big outage 03:33:26.960 --> 03:33:30.643 that we did have we had a delayed re-energization process. 03:33:32.020 --> 03:33:35.160 People were told that power to be back on at about 6PM 03:33:35.160 --> 03:33:38.580 that day, and then it was extended to 8PM that day, 03:33:38.580 --> 03:33:41.610 and then it was overnight, and then it ended up 03:33:41.610 --> 03:33:44.500 coming on about midday that the following day. 03:33:44.500 --> 03:33:48.290 So just you know, we reiterate a lot of the issues 03:33:48.290 --> 03:33:50.130 that you've heard, I know this is a long hearing. 03:33:50.130 --> 03:33:51.750 So we appreciate your time. 03:33:51.750 --> 03:33:53.293 And thank you. 03:33:55.170 --> 03:33:56.270 Thank you Mr. Vegan. 03:33:57.130 --> 03:33:59.260 Operator, the next caller please. 03:33:59.260 --> 03:34:01.870 Our next speaker is Kelly from Simi Valley, 03:34:01.870 --> 03:34:02.993 your line is open. 03:34:05.120 --> 03:34:08.000 Thank you very much for having this call today. 03:34:08.000 --> 03:34:10.880 Appreciate it for not just Edison, but also the Commission. 03:34:10.880 --> 03:34:13.120 As a resident of Simi Valley and someone who has 03:34:13.120 --> 03:34:15.800 rather extensive utility experience. 03:34:15.800 --> 03:34:18.250 I understand how the program works. 03:34:18.250 --> 03:34:19.750 I understand the mitigation costs, 03:34:19.750 --> 03:34:22.960 I understand the GRC ,I understand quite a bit of it. 03:34:22.960 --> 03:34:25.250 And I've been able to express to some of my neighbors 03:34:25.250 --> 03:34:26.900 and conversation, how it all works, 03:34:26.900 --> 03:34:28.800 our rates are set et cetera. 03:34:28.800 --> 03:34:31.760 However, it's also extremely frustrating, 03:34:31.760 --> 03:34:34.520 especially with you know, the fact that we're at home 03:34:34.520 --> 03:34:36.670 we've got kids doing online school children 03:34:36.670 --> 03:34:37.753 with special needs. 03:34:38.710 --> 03:34:41.440 The fact that the communication I know we've touched on it 03:34:41.440 --> 03:34:46.440 but is not even considered slightly adequate. 03:34:46.600 --> 03:34:49.760 On the 20th and the 19th when I was out of power 03:34:49.760 --> 03:34:51.700 just on the 19th alone 03:34:51.700 --> 03:34:55.900 and my phone only holds 40 text messages from Edison. 03:34:55.900 --> 03:34:59.950 I got 38 texts on Wednesday, many of the middle of night 03:34:59.950 --> 03:35:02.730 multiple ones telling me my power is going to be shut off. 03:35:02.730 --> 03:35:04.150 It's been restored. 03:35:04.150 --> 03:35:08.220 There's only two zip codes in Simi Valley. 03:35:08.220 --> 03:35:10.150 So I can understand where if you went by zip codes, 03:35:10.150 --> 03:35:11.670 as you were explaining earlier, 03:35:11.670 --> 03:35:14.680 you could get multiple, you know, communications, 03:35:14.680 --> 03:35:18.220 but there's no reason that Edison can't have an implemented 03:35:18.220 --> 03:35:21.760 automatic text or email or call that is based off 03:35:21.760 --> 03:35:23.650 of not just the circuit, 03:35:23.650 --> 03:35:26.450 but the specific segment that someone is on. 03:35:26.450 --> 03:35:28.410 So they know that they're what the information 03:35:28.410 --> 03:35:30.520 they're getting is realistic on time 03:35:30.520 --> 03:35:32.410 and actually informational. 03:35:32.410 --> 03:35:34.330 Additionally to that I'm very frustrated 03:35:34.330 --> 03:35:37.340 that you have ex parte hearings happening on the GRC. 03:35:37.340 --> 03:35:39.240 There's decisions that are coming out in February 03:35:39.240 --> 03:35:42.520 for a rate increase that according to your documentation, 03:35:42.520 --> 03:35:44.850 says that it is specifically driven 03:35:44.850 --> 03:35:48.280 by the wildlife related mitigation activities. 03:35:48.280 --> 03:35:52.120 If that is true, I would like to know as a ratepayer. 03:35:52.120 --> 03:35:55.030 Where did my money go for your GRC 03:35:55.030 --> 03:35:58.410 for the previous testing year, 03:35:58.410 --> 03:36:00.070 that was supposed to be dedicated 03:36:00.070 --> 03:36:01.970 to your wildlife management plan? 03:36:01.970 --> 03:36:04.340 I'd also like in their response, you know, 03:36:04.340 --> 03:36:06.890 we get these text messages and information on your website 03:36:06.890 --> 03:36:09.080 that tells me, you know, here's my website, 03:36:09.080 --> 03:36:10.330 links to be prepared. 03:36:10.330 --> 03:36:13.590 I want Edison to explain to me and the rest of the community 03:36:13.590 --> 03:36:16.940 in their response, how am I supposed to prepare 03:36:16.940 --> 03:36:20.620 as a finish up in 30 seconds, 03:36:20.620 --> 03:36:23.230 as a parent, with children better remote learning, 03:36:23.230 --> 03:36:24.750 teachers that are remote learning, 03:36:24.750 --> 03:36:27.430 when you're a $50 rebate on a generator, 03:36:27.430 --> 03:36:31.210 or the $30,000 estimate that I got through your marketplace 03:36:31.210 --> 03:36:34.090 for a battery backup from my house is not feasible. 03:36:34.090 --> 03:36:35.250 Thank you so much for your time. 03:36:35.250 --> 03:36:36.083 I appreciate it. 03:36:36.083 --> 03:36:36.967 And I'll be working with Mayor Mashburn. 03:36:36.967 --> 03:36:40.180 And all the councilmen for the rest of my questions. 03:36:40.180 --> 03:36:41.013 Thank you. 03:36:42.240 --> 03:36:44.210 Operator, next caller please. 03:36:44.210 --> 03:36:46.500 Our next speaker is Susan Wapner. 03:36:46.500 --> 03:36:47.683 Your line is open. 03:36:49.870 --> 03:36:53.600 Hi, can you hear me? Yes, we can. 03:36:53.600 --> 03:36:55.100 Thank you. Hi. 03:36:55.100 --> 03:36:56.900 Thanks for this opportunity. 03:36:56.900 --> 03:37:01.750 I just wanted to talk about my mom's experience. 03:37:01.750 --> 03:37:05.260 She lives in a senior apartment complex in. 03:37:05.260 --> 03:37:06.960 Sorry, I'm nervous. 03:37:06.960 --> 03:37:11.380 In Santa Clarita, and the entire complex was 03:37:12.480 --> 03:37:17.270 out for 36 hours last week, leaving the residents without 03:37:17.270 --> 03:37:20.680 light, hot water or a way to cook meal, 03:37:20.680 --> 03:37:22.813 or even charges cell phone. 03:37:22.813 --> 03:37:27.813 The loss of refrigerated food or hand or medications 03:37:29.560 --> 03:37:32.920 is something that most residents can't afford, 03:37:32.920 --> 03:37:34.680 because they're on a limited income. 03:37:34.680 --> 03:37:38.590 And these are very vulnerable people, 03:37:38.590 --> 03:37:43.590 I had a hard time getting a hold of anybody from Edison 03:37:44.420 --> 03:37:47.750 to bring my concerns about this 03:37:47.750 --> 03:37:50.963 because they're on a grid that, 03:37:52.040 --> 03:37:53.910 well, they're next to a big shopping center, 03:37:53.910 --> 03:37:56.140 the shopping center was still on. 03:37:56.140 --> 03:37:57.350 And it looked like they were at the end, 03:37:57.350 --> 03:37:58.760 I think you call it a circuit, 03:37:58.760 --> 03:38:01.580 they were at the end of a circuit that extended 03:38:01.580 --> 03:38:04.130 across the big Street and into the hills headed 03:38:04.130 --> 03:38:05.940 toward Canyon Country. 03:38:05.940 --> 03:38:07.999 So I don't know if it's possible for 03:38:07.999 --> 03:38:10.470 I don't know if Edison is aware 03:38:10.470 --> 03:38:14.280 of what they're shutting down when they shut power off 03:38:15.370 --> 03:38:20.300 that almost 400 seniors were without power for 36 hours 03:38:21.560 --> 03:38:25.490 leaving them with dark hallways had there been a fire. 03:38:25.490 --> 03:38:28.110 And the residents on the second 03:38:28.110 --> 03:38:29.840 and third floors could not have 03:38:31.420 --> 03:38:35.280 possibly got now because the elevators were not working 03:38:35.280 --> 03:38:38.810 in the hallways were dark as were the stairwells. 03:38:38.810 --> 03:38:42.047 So and this was just a big concern for the residents 03:38:42.047 --> 03:38:43.550 and their families. 03:38:43.550 --> 03:38:48.550 And so that's really that was our experience with this. 03:38:48.607 --> 03:38:51.550 And so I was just asked that Edison 03:38:51.550 --> 03:38:54.593 please be aware of what is within a circuit 03:38:54.593 --> 03:38:55.807 that they are setting off. 03:38:55.807 --> 03:38:57.400 And I hear the bell going off. 03:38:57.400 --> 03:38:59.950 So thank you very much for that opportunity 03:38:59.950 --> 03:39:02.570 to share this with you. 03:39:02.570 --> 03:39:04.530 Thank you for calling. 03:39:04.530 --> 03:39:06.840 Operator the next caller please. 03:39:06.840 --> 03:39:08.390 Our next speaker is Kathy. 03:39:08.390 --> 03:39:13.390 Your line is open. Hello, I am a resident 03:39:14.070 --> 03:39:15.803 of Canyon Country. 03:39:17.340 --> 03:39:21.790 And I lived here for almost 50 years. 03:39:21.790 --> 03:39:26.790 And during that time, I know that we have had wind 03:39:26.850 --> 03:39:29.850 and we have had low humidity. 03:39:29.850 --> 03:39:34.850 And I am not aware of any problems that that caused. 03:39:38.540 --> 03:39:41.110 Obviously I've listened to a lot of callers 03:39:41.110 --> 03:39:44.250 and I share all their feelings. 03:39:44.250 --> 03:39:49.250 But I would like the PUC to consider 03:39:50.390 --> 03:39:53.343 working with Edison to stop these. 03:39:54.710 --> 03:39:59.710 If they can't be stopped in their entirety, maybe they can 03:40:00.120 --> 03:40:05.120 be looked at to be more focused on areas that are of concern 03:40:06.900 --> 03:40:10.530 either because the equipment is old and needs 03:40:11.750 --> 03:40:16.410 some work done on it, or areas that are close to brush. 03:40:16.410 --> 03:40:21.410 I live in a large areas surrounded by tract homes. 03:40:21.540 --> 03:40:26.540 And I do not understand if there's a problem 03:40:26.910 --> 03:40:31.910 with a power line how that poses a significant fire risk. 03:40:33.890 --> 03:40:36.880 I understand if I was in a close to a brush area 03:40:36.880 --> 03:40:38.440 that it would. 03:40:38.440 --> 03:40:41.140 But where I live, I just don't see it. 03:40:41.140 --> 03:40:45.810 Now after one of the recent outages I sent a letter 03:40:45.810 --> 03:40:48.680 to I went on the internet and I found out 03:40:48.680 --> 03:40:52.090 who couple of the executives were at Edison 03:40:52.090 --> 03:40:55.770 and I sent an email off to them. 03:40:55.770 --> 03:41:00.700 And they were very gracious in responding. 03:41:00.700 --> 03:41:05.600 But the bottom line was is this is the way it is. 03:41:05.600 --> 03:41:09.440 And in my letter I asked how do you determine 03:41:09.440 --> 03:41:12.430 what areas should be turned off, 03:41:12.430 --> 03:41:17.010 because I drove around during the last shutoff. 03:41:17.010 --> 03:41:19.890 And you can go from one block to the next 03:41:19.890 --> 03:41:24.840 where the wind is the same, but their power was on. 03:41:24.840 --> 03:41:29.840 So in this letter, they kind of deferred to the PUC 03:41:30.790 --> 03:41:35.790 that the PUC was telling them what areas to turn off. 03:41:35.960 --> 03:41:38.970 And I don't think that was correct. 03:41:38.970 --> 03:41:41.020 And I did hear the bell. 03:41:41.020 --> 03:41:44.130 So that's it. 03:41:44.130 --> 03:41:45.393 Thank you very much. 03:41:47.470 --> 03:41:49.290 Thank you for your call. 03:41:49.290 --> 03:41:50.520 Thank you. Operator the 03:41:50.520 --> 03:41:52.490 next caller please. 03:41:52.490 --> 03:41:55.230 Our next speaker is Kip Drawback, 03:41:55.230 --> 03:41:58.480 President Ellsworth Lake Manor town council, 03:41:58.480 --> 03:41:59.893 your line is open. 03:42:02.170 --> 03:42:04.430 Well, good evening, everybody. 03:42:04.430 --> 03:42:06.430 I think the afternoon has come and gone. 03:42:07.707 --> 03:42:11.380 I live in Chatsworth Lake Manor, we were very small, 03:42:11.380 --> 03:42:14.991 but very active community here on the border 03:42:14.991 --> 03:42:17.540 of Ventura County in Los Angeles County, 03:42:17.540 --> 03:42:20.810 we have the curse of being multi jurisdictional. 03:42:20.810 --> 03:42:25.400 And I've been through many, many power outages 03:42:25.400 --> 03:42:28.500 in the last 20 years and it's become a fashion 03:42:28.500 --> 03:42:32.100 now to call them PSPS is particularly 03:42:32.100 --> 03:42:34.640 if they are seen to prevent 03:42:35.529 --> 03:42:39.070 to be a mitigation for wildfires. 03:42:39.070 --> 03:42:43.670 What isn't mitigated 30 effectively is the lack of power. 03:42:43.670 --> 03:42:46.860 We don't live in the 19th century anymore, 03:42:46.860 --> 03:42:50.430 but we are objected, forcefully back into it 03:42:50.430 --> 03:42:53.130 every time we have one of these power outages 03:42:53.130 --> 03:42:56.470 with the notion that only people 03:42:56.470 --> 03:42:59.170 with medical conditions need to be worried. 03:42:59.170 --> 03:43:01.803 The rest of us are left to our own devices. 03:43:02.930 --> 03:43:07.930 The talk of battery backups and solar panel systems 03:43:08.060 --> 03:43:11.590 as mitigation measures sound reasonable, 03:43:11.590 --> 03:43:13.440 but they are expensive. 03:43:13.440 --> 03:43:15.480 They take a long time. 03:43:15.480 --> 03:43:17.130 Batteries generally aren't gonna 03:43:17.130 --> 03:43:20.910 get you through a 72 hour power outage. 03:43:20.910 --> 03:43:25.440 These wind situations don't seem to last conveniently 03:43:25.440 --> 03:43:26.440 for 24 hours. 03:43:26.440 --> 03:43:29.643 Plus, it takes time for Edison to turn the power back on 03:43:29.643 --> 03:43:31.990 because they have to inspect everything. 03:43:31.990 --> 03:43:35.120 So a battery backup doesn't seem to work. 03:43:35.120 --> 03:43:39.510 what the problem is we have the equipment failure. 03:43:39.510 --> 03:43:42.130 It would be the same situation 03:43:42.130 --> 03:43:44.110 if we had a brownout every summer 03:43:44.110 --> 03:43:45.800 because there wasn't enough power 03:43:45.800 --> 03:43:48.150 to power all the air conditioning units 03:43:48.150 --> 03:43:52.050 that keep this community comfortable. 03:43:52.050 --> 03:43:56.050 And, you know, provide the internet services that we need 03:43:56.050 --> 03:43:59.460 the heating that we need in the summer in the wintertime. 03:43:59.460 --> 03:44:00.670 This is not consumed. 03:44:00.670 --> 03:44:02.410 If we had a brownout every summer 03:44:02.410 --> 03:44:04.450 because it wasn't enough power. 03:44:04.450 --> 03:44:08.540 There would not be a quiet underground movement 03:44:08.540 --> 03:44:12.330 like what we're hearing, we would have public outrage 03:44:12.330 --> 03:44:14.320 that the power companies aren't taking care 03:44:14.320 --> 03:44:15.940 of their responsibilities. 03:44:15.940 --> 03:44:18.500 And I would submit to you that so tell Edison 03:44:18.500 --> 03:44:19.970 needs to work on their 03:44:21.310 --> 03:44:24.550 grid hardening and get the grid hardened. 03:44:24.550 --> 03:44:28.900 This is not a sustainable situation having PSPSs 03:44:28.900 --> 03:44:30.210 all the time. 03:44:30.210 --> 03:44:33.530 So we need to get Edison on a schedule 03:44:33.530 --> 03:44:36.480 mandated by the Public Utility Commission 03:44:36.480 --> 03:44:38.560 to get this situation corrected. 03:44:38.560 --> 03:44:42.040 Only one grid hardening activity was taking place 03:44:42.040 --> 03:44:44.383 in our neighborhood in the last year. 03:44:47.700 --> 03:44:49.870 Anyway, ironically, we're on what's called 03:44:49.870 --> 03:44:53.270 the energy circuit we have the distinction 03:44:53.270 --> 03:44:55.250 of being on the circuit that's been shut off 03:44:55.250 --> 03:44:59.980 the most number of times of any circuit that SoCal 03:44:59.980 --> 03:45:03.831 at enhanced by their own description. 03:45:03.831 --> 03:45:05.914 Thank you for your time. 03:45:05.914 --> 03:45:08.664 Thank you. Thank you for your- 03:45:10.070 --> 03:45:12.210 Next caller please operator. 03:45:12.210 --> 03:45:14.240 The next speaker is Catherine Von Berg. 03:45:14.240 --> 03:45:15.633 Your line is open. 03:45:20.530 --> 03:45:22.630 Yes, hello, thank you. 03:45:22.630 --> 03:45:27.330 Catherine Von Berg, I'm the CEO of a battery manufacturing 03:45:27.330 --> 03:45:29.533 company located in Oxnard. 03:45:30.510 --> 03:45:35.443 We design them as manufacturer, non toxic batteries. 03:45:37.340 --> 03:45:40.710 In the last year of PSPS events have already cost 03:45:40.710 --> 03:45:45.560 the state billions in losses and pre-COVID 03:45:45.560 --> 03:45:48.300 these continued losses have eroded economic 03:45:48.300 --> 03:45:50.840 security for California. 03:45:50.840 --> 03:45:54.850 Post COVID, these losses are to continually undermine our 03:45:56.100 --> 03:45:58.340 hopeful economic recovery. 03:45:58.340 --> 03:46:00.870 Even homes with solar panels lose the ability 03:46:00.870 --> 03:46:04.040 to generate power during PSPS events. 03:46:04.040 --> 03:46:05.750 They are tied to the grid. 03:46:05.750 --> 03:46:08.420 Unless homes and businesses hospitals, schools 03:46:08.420 --> 03:46:10.690 or other critical infrastructure 03:46:10.690 --> 03:46:15.690 have customers cited backup power in the form of batteries, 03:46:15.740 --> 03:46:17.870 not generators that further pollute 03:46:17.870 --> 03:46:20.390 and require often unavailable fuel 03:46:20.390 --> 03:46:23.170 in power outages and forest fires. 03:46:23.170 --> 03:46:27.270 People remain in the dark, even with rooftop solar. 03:46:27.270 --> 03:46:29.210 Given the years of neglect to upgrade 03:46:29.210 --> 03:46:33.050 utility infrastructure, the cost is estimated 03:46:33.050 --> 03:46:35.870 to upgrade in the billions. 03:46:35.870 --> 03:46:39.050 Funds that are currently not available. 03:46:39.050 --> 03:46:42.060 Again, if customers have backup batteries, 03:46:42.060 --> 03:46:44.450 they have power for critical electrical loads 03:46:44.450 --> 03:46:48.960 through outages, with or without solar panels. 03:46:48.960 --> 03:46:52.600 We are in Oxnard and manufacturer, 03:46:52.600 --> 03:46:55.640 again safe non toxic battery storage. 03:46:55.640 --> 03:47:00.250 Why isn't SCE working with California companies like ours 03:47:00.250 --> 03:47:03.920 to purchase and deploy backup power similar to owning 03:47:03.920 --> 03:47:08.450 and installing smart meters which utilities own and deploy. 03:47:08.450 --> 03:47:11.030 Utilities can own and install batteries 03:47:11.030 --> 03:47:15.860 to honor their mandate to deliver safe and reliable power. 03:47:15.860 --> 03:47:19.580 Further, the timeline for SCE to approve InterConnection 03:47:19.580 --> 03:47:23.510 agreements is very long and also creates delays. 03:47:23.510 --> 03:47:25.710 We have customers that have been waiting 03:47:25.710 --> 03:47:27.650 for InterConnection agreements, 03:47:27.650 --> 03:47:31.390 very often for months through 2020. 03:47:31.390 --> 03:47:34.080 While PS events occurred. 03:47:34.080 --> 03:47:36.900 Distributed batteries at homes and businesses, 03:47:36.900 --> 03:47:40.170 schools, hospitals already are creating 03:47:40.170 --> 03:47:44.170 a cost effective strategy to keep critical loads on 03:47:44.170 --> 03:47:47.870 for customers reading resilience and mitigating the billions 03:47:47.870 --> 03:47:51.857 in losses already incurred by PSPS events. 03:47:51.857 --> 03:47:55.700 Customers sided batteries distributed across communities, 03:47:55.700 --> 03:47:59.080 not large megawatt hour batteries that very often rely 03:47:59.080 --> 03:48:01.430 on the same transmission and distribution lines 03:48:01.430 --> 03:48:05.470 that are shut down, create energy security 03:48:05.470 --> 03:48:08.300 and economic security that we are looking for. 03:48:08.300 --> 03:48:11.210 We continue to reach out to utilities 03:48:11.210 --> 03:48:13.720 to partner as we have these installations 03:48:13.720 --> 03:48:15.850 all over California and deed the world. 03:48:15.850 --> 03:48:16.683 Thank you. 03:48:17.530 --> 03:48:19.140 Thank you. 03:48:19.140 --> 03:48:21.040 Operator next caller please. 03:48:21.040 --> 03:48:23.030 Our next speaker is Loretta Ballard. 03:48:23.030 --> 03:48:26.880 Your line is open. Yes, hi. 03:48:26.880 --> 03:48:29.130 I also live in the Chatsworth area. 03:48:29.130 --> 03:48:33.380 And we have been affected by every single PSP event. 03:48:33.380 --> 03:48:34.603 I find them criminal. 03:48:36.940 --> 03:48:39.800 And I really want Edison held accountable. 03:48:39.800 --> 03:48:43.960 It is not my fault that their electric grids caused a fire. 03:48:43.960 --> 03:48:46.890 And now because they're scared of losses, 03:48:46.890 --> 03:48:50.720 they shut our electric off as their first line of defense. 03:48:53.442 --> 03:48:55.860 This needs to stop and it needs to be mitigated. 03:48:55.860 --> 03:48:58.500 I, not even third world countries 03:48:58.500 --> 03:49:00.610 get their electric shut off like we do all the time. 03:49:00.610 --> 03:49:05.060 It's just it's asinine to me, and I don't understand it. 03:49:05.060 --> 03:49:06.630 I am not a native California. 03:49:06.630 --> 03:49:08.183 I come from the east coast. 03:49:09.100 --> 03:49:10.810 And we have storms all the time, 03:49:10.810 --> 03:49:12.580 and they don't shut off our electric. 03:49:12.580 --> 03:49:15.720 Your bad planning has resulted in our emergencies. 03:49:15.720 --> 03:49:17.230 I've a very sick husband at home. 03:49:17.230 --> 03:49:19.760 But unfortunately, I don't meet any of your qualifications 03:49:19.760 --> 03:49:21.083 to get battery backup. 03:49:23.460 --> 03:49:26.370 I would like to know what you all are doing 03:49:26.370 --> 03:49:28.910 to plan the communication. 03:49:28.910 --> 03:49:31.140 Yeah, it's absolutely horrible. 03:49:31.140 --> 03:49:33.950 But what's even worse is that I'm not hearing a plan 03:49:33.950 --> 03:49:36.260 of what you're doing to prevent from having 03:49:36.260 --> 03:49:38.370 to shut these off all the time. 03:49:38.370 --> 03:49:39.900 That is what I wanna hear. 03:49:39.900 --> 03:49:41.890 Not about how many phone calls I receive. 03:49:41.890 --> 03:49:43.270 I don't wanna receive any phone calls. 03:49:43.270 --> 03:49:44.920 I want my electric. 03:49:44.920 --> 03:49:47.910 And I don't understand why that is a problem 03:49:47.910 --> 03:49:52.080 and why we're not why you are not hardening the grid 03:49:52.080 --> 03:49:54.180 and doing the things that need to be done. 03:49:56.460 --> 03:49:57.660 Thank you for your time. 03:49:59.850 --> 03:50:01.400 Thank you for your call. 03:50:01.400 --> 03:50:03.113 Operator, the next caller, please. 03:50:10.350 --> 03:50:13.680 Operator, next caller please. My apologies. 03:50:13.680 --> 03:50:15.570 Next speaker is Alexa Martin. 03:50:15.570 --> 03:50:16.763 Your line is open. 03:50:19.210 --> 03:50:20.660 Hi, my name is Alexa Martin 03:50:20.660 --> 03:50:22.130 and I am the Program Manager 03:50:22.130 --> 03:50:24.050 of the Independent Living Resource Center, 03:50:24.050 --> 03:50:26.997 which serves individuals with disabilities in Ventura, 03:50:26.997 --> 03:50:30.170 Santa Barbara and San Luis Obispo counties. 03:50:30.170 --> 03:50:32.660 When PSPS is first began, we knew right away 03:50:32.660 --> 03:50:34.780 that as a community based organization 03:50:34.780 --> 03:50:37.090 in the high wildfire risk area, 03:50:37.090 --> 03:50:39.230 we needed to be a part of this solution. 03:50:39.230 --> 03:50:41.560 We began by educating the utility companies 03:50:41.560 --> 03:50:43.130 on what people with disabilities 03:50:43.130 --> 03:50:46.660 that are reliant on power need and how significant impacts 03:50:46.660 --> 03:50:50.890 of a PSPS could be, as well as ensuring individuals we serve 03:50:50.890 --> 03:50:53.800 have the backup power they need during a shut off. 03:50:53.800 --> 03:50:56.350 Throughout our efforts in communications with SCE 03:50:56.350 --> 03:50:58.370 we have felt that they have understood our concerns 03:50:58.370 --> 03:51:00.800 and we have been met with nothing but support. 03:51:00.800 --> 03:51:03.480 We have since been able to provide disability trainings 03:51:03.480 --> 03:51:06.240 began contracting with SCE to perform marketing 03:51:06.240 --> 03:51:09.210 to people with disabilities, their family members, 03:51:09.210 --> 03:51:11.740 doctors and the broader public about the medical baseline 03:51:11.740 --> 03:51:14.447 program and other programs available through SCE. 03:51:15.400 --> 03:51:17.730 But it really comes down to is that public safety power 03:51:17.730 --> 03:51:19.610 shut offs are challenging for everyone, 03:51:19.610 --> 03:51:21.700 especially the disability community. 03:51:21.700 --> 03:51:24.800 They impact planning, preparation and communication. 03:51:24.800 --> 03:51:27.930 However, it is our experience that SCE has been responsive 03:51:27.930 --> 03:51:29.560 to all of our suggestions, 03:51:29.560 --> 03:51:31.860 supported our highest risk community members 03:51:31.860 --> 03:51:33.960 have done their best to keep the community prepared 03:51:33.960 --> 03:51:36.050 and informed and are committed to learning 03:51:36.050 --> 03:51:37.850 and growing through each experience. 03:51:37.850 --> 03:51:40.920 Thank you for taking the time for public comment. 03:51:40.920 --> 03:51:42.057 Thank you. 03:51:42.057 --> 03:51:44.810 Operator the next caller please. 03:51:44.810 --> 03:51:46.860 Next speaker is Trustee Kipps. 03:51:46.860 --> 03:51:48.023 Your line is open. 03:51:49.580 --> 03:51:51.760 Hello, thank you everyone 03:51:51.760 --> 03:51:54.150 for participating in this event. 03:51:54.150 --> 03:51:56.060 I hear a lot of frustrated people. 03:51:56.060 --> 03:51:57.720 I am one of those. 03:51:57.720 --> 03:51:59.170 I live in San Bernardino 03:51:59.170 --> 03:52:01.430 I live across from Cal State San Bernardino. 03:52:01.430 --> 03:52:04.300 And what I can tell you is I agree with the mayor 03:52:04.300 --> 03:52:07.070 of Simi Valley that Southern California Edison 03:52:07.070 --> 03:52:10.720 needs to be held economically responsible 03:52:10.720 --> 03:52:13.270 for what they're causing here. 03:52:13.270 --> 03:52:15.800 I'd like to know what percentage of claims 03:52:15.800 --> 03:52:18.810 of Southern California Edison has denied. 03:52:18.810 --> 03:52:19.717 I filed a claim. 03:52:19.717 --> 03:52:22.960 And my neighbor filed a claim for loss of food 03:52:22.960 --> 03:52:26.620 and generators and all the 1000s of dollars we're spending 03:52:26.620 --> 03:52:28.590 and it was denied. 03:52:28.590 --> 03:52:30.900 So that's one thing I'd like someone to look into 03:52:30.900 --> 03:52:33.110 is why Southern California Edison 03:52:33.110 --> 03:52:36.190 is not being held accountable economically 03:52:36.190 --> 03:52:39.620 for what they're causing, because they're not able to supply 03:52:39.620 --> 03:52:44.580 our power needs in a way that is reliable. 03:52:44.580 --> 03:52:47.790 And it is so extreme that I invite you guys to 03:52:47.790 --> 03:52:52.790 look at a report that was filed by them. 03:52:52.820 --> 03:52:57.820 Page 17 of a report October, 21st to the 26th 03:52:58.090 --> 03:53:00.630 where they actually denied the San Bernardino County 03:53:00.630 --> 03:53:04.553 Fire Department re-energy, I'm sorry. 03:53:06.960 --> 03:53:08.817 They denied the fire department to turn the lights 03:53:08.817 --> 03:53:11.610 back on to fight a fire. 03:53:11.610 --> 03:53:13.220 What is going on with that? 03:53:13.220 --> 03:53:15.880 What kind of power does Edison have 03:53:15.880 --> 03:53:17.410 when they can tell the fire department, 03:53:17.410 --> 03:53:20.720 sorry, we're not gonna give you power? 03:53:20.720 --> 03:53:21.960 I mean, that's ridiculous. 03:53:21.960 --> 03:53:25.650 That is the antithesis that is the opposite of safety. 03:53:25.650 --> 03:53:28.540 So I'm pretty worked up here. 03:53:28.540 --> 03:53:30.370 I really hope that something is done. 03:53:30.370 --> 03:53:32.680 And not just it sounds like this issue has been 03:53:32.680 --> 03:53:34.220 being tossed around. 03:53:34.220 --> 03:53:36.320 But nothing's actually ever changed. 03:53:36.320 --> 03:53:37.840 I lived here in 2019. 03:53:37.840 --> 03:53:41.020 I can tell you the shut off for way worse than 2020. 03:53:41.020 --> 03:53:44.430 I've had to become adept at using a generator 03:53:44.430 --> 03:53:46.860 filling a gas tank, things that my age 03:53:46.860 --> 03:53:49.340 I should not have to learn how to do. 03:53:49.340 --> 03:53:53.050 This shut off on the 23rd I would have no way 03:53:53.050 --> 03:53:55.300 to keep my home I got sick as a dog 03:53:55.300 --> 03:53:56.860 for two weeks after that. 03:53:56.860 --> 03:53:59.300 I was without power for 36 hours. 03:53:59.300 --> 03:54:01.390 And I hear the other people on the line 03:54:01.390 --> 03:54:06.010 and it is criminal what is being allowed to go on 03:54:06.010 --> 03:54:08.880 and somebody needs to do something. 03:54:08.880 --> 03:54:09.713 Thank you. 03:54:11.060 --> 03:54:12.450 Thank you (muffled speaking). 03:54:12.450 --> 03:54:14.630 Operator, the next caller please. 03:54:14.630 --> 03:54:16.490 Our next speaker is Ian Kaufman. 03:54:16.490 --> 03:54:20.500 Your line is open. Hi, good evening. 03:54:20.500 --> 03:54:21.770 Can you hear me? 03:54:21.770 --> 03:54:23.835 Yes, we can. Hie, thank you. 03:54:23.835 --> 03:54:24.743 Good evening to our distinguished Commissioners 03:54:24.743 --> 03:54:26.720 and the CPUC. 03:54:26.720 --> 03:54:29.540 And I like to just quickly say thank you 03:54:29.540 --> 03:54:31.420 to our state Senator Henry Stern 03:54:31.420 --> 03:54:36.400 and my city council member (indistinct) for their remarks. 03:54:36.400 --> 03:54:38.403 Briefly, so I reside in the city of Simi Valley 03:54:38.403 --> 03:54:39.920 have the last several years. 03:54:39.920 --> 03:54:42.632 Specifically I reside within the township circuit. 03:54:42.632 --> 03:54:45.680 We were not directly affected by the most recent PSPS 03:54:45.680 --> 03:54:47.590 we did have an outage that was equipment related 03:54:47.590 --> 03:54:50.343 from a downed line or down pole. 03:54:51.380 --> 03:54:53.250 Though I would like to briefly discuss 03:54:53.250 --> 03:54:56.020 the PSPS that occurred on December, 7th, 03:54:56.020 --> 03:55:00.520 it began at 7:05PM and ended at 4PM, 03:55:00.520 --> 03:55:02.680 shortly after 4PM, the following day, 03:55:02.680 --> 03:55:05.093 that was 21 hours without power. 03:55:06.290 --> 03:55:09.940 The weather event for that period in our geographic area 03:55:09.940 --> 03:55:12.840 largely ended at 7AM, which left us again, 03:55:12.840 --> 03:55:15.520 without power for the remainder of the day. 03:55:15.520 --> 03:55:17.340 I would like to thank Southern California sun 03:55:17.340 --> 03:55:19.660 for their public available ArcGIS tool, 03:55:19.660 --> 03:55:23.690 which allows us to see the circuits and how they're mapped. 03:55:23.690 --> 03:55:25.230 And I haven't seen any correlation 03:55:25.230 --> 03:55:30.170 between the actual circuit and the PSPS outage map 03:55:30.170 --> 03:55:31.970 and how they map out what circuits 03:55:31.970 --> 03:55:34.100 will be shut off through a PSPS. 03:55:34.100 --> 03:55:37.130 Anecdotally, I can tell you that during the December event, 03:55:37.130 --> 03:55:40.430 immediately after the PSPS event was initiated, 03:55:40.430 --> 03:55:42.510 there was a substantial traffic collision 03:55:42.510 --> 03:55:44.410 that occurred right down the street at Royal Avenue 03:55:44.410 --> 03:55:46.650 in Sycamore, I walked down there, 03:55:46.650 --> 03:55:47.870 and the lights were completely out 03:55:47.870 --> 03:55:50.180 there were not in for a flash. 03:55:50.180 --> 03:55:52.540 And in the most recent PSPS event, 03:55:52.540 --> 03:55:54.490 right up here, right up the street at the intersection 03:55:54.490 --> 03:55:57.033 of Los Angeles Avenue, and Sycamore, 03:55:57.870 --> 03:56:00.610 West everything west of the intersection without 03:56:00.610 --> 03:56:01.880 that everything needs to be intersection 03:56:01.880 --> 03:56:03.710 was energized and work just fine. 03:56:03.710 --> 03:56:05.480 But because the traffic control box, 03:56:05.480 --> 03:56:07.730 the light control was on the side of the street, 03:56:07.730 --> 03:56:08.630 the light was out. 03:56:09.600 --> 03:56:13.130 And I did notice Edison had a beautiful 14 page PowerPoint 03:56:13.130 --> 03:56:15.620 that they included with the hearing today. 03:56:15.620 --> 03:56:18.110 But only two lines of that entire 14 page presentation 03:56:18.110 --> 03:56:19.300 were dedicated to grid hardening. 03:56:19.300 --> 03:56:21.440 There's been a lot of talk of, 03:56:21.440 --> 03:56:23.925 we're making notification and battery backups. 03:56:23.925 --> 03:56:26.842 (muffled speaking) 03:56:29.060 --> 03:56:31.550 We in Simi Valley have had helicopters flying 03:56:31.550 --> 03:56:34.450 over for months looking at inspecting lines. 03:56:34.450 --> 03:56:39.450 And yet we still have to deal with PSPS in perpetuity. 03:56:40.920 --> 03:56:42.930 So thank you very much to the CPUC for holding this 03:56:42.930 --> 03:56:46.210 and I sincerely hope that you will take Edison to task 03:56:46.210 --> 03:56:48.630 for their lack of action. 03:56:48.630 --> 03:56:50.215 Substantial action on the station. 03:56:50.215 --> 03:56:51.048 Thank you. Thank you. 03:56:52.360 --> 03:56:54.047 Operator, next caller please. 03:56:57.380 --> 03:57:01.880 (background noise drowns out speaker) 03:57:03.960 --> 03:57:06.173 Operator, the next caller please. 03:57:11.750 --> 03:57:13.680 I'm sorry, we're getting some background noise. 03:57:13.680 --> 03:57:17.350 Operator can we bring on the next caller, please? 03:57:24.490 --> 03:57:26.940 Robert, can you assist? 03:57:26.940 --> 03:57:28.397 I don't seem to be (muffled speaking). 03:57:29.555 --> 03:57:32.570 President Batjer, our next caller is Jeff Greer. 03:57:32.570 --> 03:57:33.950 Mr. Greer. Thank you. 03:57:44.970 --> 03:57:47.023 Mr. Greer, you may speak. 03:57:52.470 --> 03:57:54.450 I think we need to go on to the next caller, Robert, 03:57:54.450 --> 03:57:55.450 if you could please. 03:57:58.425 --> 03:57:59.973 President Batjer? Yes. 03:57:59.973 --> 03:58:02.370 Our caller is Laura Daniel. 03:58:02.370 --> 03:58:06.110 Miss Daniel you may speak. Thank you. 03:58:06.110 --> 03:58:07.720 Hi, this is Laura. 03:58:07.720 --> 03:58:12.720 So I think SCE's client list is pretty energized 03:58:13.510 --> 03:58:17.973 as I listened to my neighbor's speak. 03:58:19.080 --> 03:58:21.293 Thank you for getting us all together. 03:58:22.830 --> 03:58:24.950 As I listened, and it was funny, 03:58:24.950 --> 03:58:27.910 because I thought I had a very unique observation 03:58:27.910 --> 03:58:31.430 that I think I've heard the last 15 people 03:58:31.430 --> 03:58:33.660 or so dance around. 03:58:33.660 --> 03:58:34.920 And that was 03:58:36.700 --> 03:58:40.850 is kind of a specific measurement, specific actions 03:58:42.090 --> 03:58:47.090 and clarity on how to fix the problem, not report on it. 03:58:48.890 --> 03:58:51.280 So, you know, I don't, those were the things 03:58:51.280 --> 03:58:53.470 that you know, I think, you know, 03:58:53.470 --> 03:58:56.350 I appreciate all the work done on notifications. 03:58:56.350 --> 03:59:01.350 But at the end of the day, I think if we had a service 03:59:01.700 --> 03:59:04.270 that worked as we would like it to work, 03:59:04.270 --> 03:59:07.760 there would be almost no need for notifications. 03:59:07.760 --> 03:59:12.760 And so as I listened and I had been upset enough in the past 03:59:14.327 --> 03:59:17.140 that I will go on and on and on about all my statuses, 03:59:17.140 --> 03:59:19.890 but that I spent some significant amount of time 03:59:19.890 --> 03:59:21.840 on the SCE website. 03:59:21.840 --> 03:59:23.900 And so the presentation that they gave tonight 03:59:23.900 --> 03:59:28.357 I'd actually happened upon in trying to understand PSPS 03:59:29.890 --> 03:59:32.297 and trying to get to the criteria for calling it 03:59:32.297 --> 03:59:34.910 and it's never really exactly spelled out 03:59:34.910 --> 03:59:37.970 the process which was talked about today is. 03:59:37.970 --> 03:59:42.800 But what was missing from this call for me was 03:59:42.800 --> 03:59:47.800 specific, measurable quantification and actions and driving. 03:59:51.860 --> 03:59:55.110 I think it's time to stop hearing 03:59:56.330 --> 04:00:01.330 what SCE is planning on doing or thinking about 04:00:01.340 --> 04:00:06.230 or wanting to do world class or any of those soft words. 04:00:06.230 --> 04:00:10.290 And I think we need a specific set of measurements 04:00:10.290 --> 04:00:14.320 that says we're making or not making progress. 04:00:14.320 --> 04:00:18.290 And I kind of think that that it's gotta be pulled out 04:00:18.290 --> 04:00:22.450 of SCE's hands at this moment and ended the PUC's. 04:00:22.450 --> 04:00:27.450 I've heard a lot of over time letters and reporting 04:00:28.230 --> 04:00:33.230 and request and status, but no measurable specific. 04:00:35.280 --> 04:00:36.710 And so I think it's probably time 04:00:36.710 --> 04:00:39.690 that we move beyond politeness, 04:00:39.690 --> 04:00:44.320 and into just managing the problem and managing the problem, 04:00:44.320 --> 04:00:47.060 according to some agreed to metrics. 04:00:47.060 --> 04:00:50.050 And as a customer, I would like those metrics 04:00:50.050 --> 04:00:53.600 not to be a percentage of the total population 04:00:53.600 --> 04:00:58.230 because we have such a big population percentages. 04:00:58.230 --> 04:01:01.467 Daniel, I'm sorry, but your time is up. 04:01:01.467 --> 04:01:02.450 Thank you. Okay, I got to say 04:01:02.450 --> 04:01:03.380 what I want to keep, thank you. 04:01:03.380 --> 04:01:05.000 Bye, bye. Okay, thank you. 04:01:05.000 --> 04:01:06.030 Bye, bye. 04:01:06.030 --> 04:01:07.647 Operator, next caller, please. 04:01:07.647 --> 04:01:09.130 The next speaker is Susan (indistinct), 04:01:09.130 --> 04:01:13.733 your line is open. Hi, can you hear me? 04:01:15.290 --> 04:01:17.473 Yes, we can. Oh, great. 04:01:18.800 --> 04:01:19.730 So glad I was up. 04:01:19.730 --> 04:01:22.330 I was getting ready to give up. 04:01:22.330 --> 04:01:24.730 But anyways, thank you for having me. 04:01:24.730 --> 04:01:26.960 I'm the public safety manager for city of Malibu, 04:01:26.960 --> 04:01:29.830 and I wanna echo what everyone has already said. 04:01:29.830 --> 04:01:32.320 So I'm not gonna repeat that we've experienced the same 04:01:32.320 --> 04:01:35.260 thing with communication issues, 04:01:35.260 --> 04:01:36.960 especially for our community members 04:01:36.960 --> 04:01:38.933 confusing and conflicting messages. 04:01:39.820 --> 04:01:41.980 I just wanna offer a couple things 04:01:41.980 --> 04:01:44.260 that I really hope that the CPUC 04:01:44.260 --> 04:01:48.269 will consider in terms of PSPS 04:01:48.269 --> 04:01:52.701 is that maybe one of the factors that needs to be considered 04:01:52.701 --> 04:01:55.770 when SCE is concerning PSPS is 04:01:57.280 --> 04:01:59.820 the location of the potential ignition 04:01:59.820 --> 04:02:02.070 where they're looking at the circuit or the segment, 04:02:02.070 --> 04:02:05.010 is it an area that could actually cause 04:02:05.010 --> 04:02:07.380 a large regional fire, as opposed 04:02:07.380 --> 04:02:10.390 to a very small localized fire. 04:02:10.390 --> 04:02:14.950 We have one segment in town that is repeatedly shut off, 04:02:14.950 --> 04:02:17.380 and it's on PCH by the beach, 04:02:17.380 --> 04:02:20.353 it's literally would if there was a fire 04:02:20.353 --> 04:02:23.790 with very, very small localized fire. 04:02:23.790 --> 04:02:27.140 To me, if you're gonna do something as drastic as PSPS, 04:02:27.140 --> 04:02:31.010 it should be in those locations where they are historically, 04:02:31.010 --> 04:02:34.860 the areas where large fires begin, like for us, 04:02:34.860 --> 04:02:36.800 it's gonna be all on the other side of the hill 04:02:36.800 --> 04:02:39.320 or in the middle of the Santa Monica Mountains, 04:02:39.320 --> 04:02:43.084 as opposed to along the beach, when the wind is blowing 04:02:43.084 --> 04:02:45.550 any potential fire towards the ocean 04:02:45.550 --> 04:02:47.643 as opposed to towards residents. 04:02:49.310 --> 04:02:51.670 And when I've proposed this, usually their answer is, 04:02:51.670 --> 04:02:53.230 well, we don't want any fires. 04:02:53.230 --> 04:02:54.740 Well, you know, we all agree with that. 04:02:54.740 --> 04:02:55.970 We don't want any fires. 04:02:55.970 --> 04:03:00.790 But when you're talking about a drastic measure to just PSPS 04:03:00.790 --> 04:03:04.600 maybe it should be reserved, just for those areas 04:03:04.600 --> 04:03:08.200 where there is the potential for a large regional fire 04:03:08.200 --> 04:03:11.440 and looking at historical fire data. 04:03:11.440 --> 04:03:15.130 The other thing I wanna encourage is that SCE needs 04:03:15.130 --> 04:03:19.800 to tighten up the communication to the government agencies 04:03:19.800 --> 04:03:23.810 like we submitted several, you know, points of contact, 04:03:23.810 --> 04:03:25.520 which I happen to be one. 04:03:25.520 --> 04:03:28.210 And I work with our Government Relations Officer. 04:03:28.210 --> 04:03:29.460 And it's been great. 04:03:29.460 --> 04:03:31.330 But then there's other people in SCE 04:03:31.330 --> 04:03:33.700 who talked to other people in our city, 04:03:33.700 --> 04:03:37.110 and then provide other information regarding a PSPS, 04:03:37.110 --> 04:03:38.970 which conflicts with what I get. 04:03:38.970 --> 04:03:41.220 So then it gets forwarded to me 04:03:41.220 --> 04:03:44.160 and then I have to run around trying to de-conflict it 04:03:44.160 --> 04:03:46.490 and find out and some of the time, 04:03:46.490 --> 04:03:49.800 our government relations person has not been given the same 04:03:49.800 --> 04:03:53.700 information that another person in SCE has 04:03:53.700 --> 04:03:56.580 and has already given to my public works director. 04:03:56.580 --> 04:03:59.810 And it just causes a lot of running around. 04:03:59.810 --> 04:04:02.420 And I feel sorry for my government relations person 04:04:02.420 --> 04:04:05.030 because I feel like he's being left out of the loop. 04:04:05.030 --> 04:04:07.067 And so I think that needs to be tightened up. 04:04:07.067 --> 04:04:10.110 And that can help a lot because this last round, 04:04:10.110 --> 04:04:13.960 I feel like we wasted a lot of time just trying to find out 04:04:13.960 --> 04:04:16.650 which information is the correct information 04:04:16.650 --> 04:04:20.400 since we're getting information from two sources at SCE. 04:04:20.400 --> 04:04:24.530 So those are my two suggestions for you, 04:04:24.530 --> 04:04:26.450 thank you very much. 04:04:26.450 --> 04:04:27.700 Thank you for the call. 04:04:29.600 --> 04:04:31.720 Operator, next caller please. 04:04:31.720 --> 04:04:33.150 That is Melissa Kovich. 04:04:33.150 --> 04:04:36.777 Your line is open. Thank you. 04:04:36.777 --> 04:04:37.610 Can you hear me? 04:04:39.540 --> 04:04:41.020 Yes. 04:04:41.020 --> 04:04:44.270 Yes, we can hear you. This is Melissa Kovich, 04:04:44.270 --> 04:04:47.340 the Legal Director of the Center for Accessible Technology 04:04:47.340 --> 04:04:49.810 and active party in the proceedings overseeing 04:04:49.810 --> 04:04:52.590 the de-energization process. 04:04:52.590 --> 04:04:55.570 I'd like to note that while SCE has repeatedly said 04:04:55.570 --> 04:04:58.020 that it's reached out and consulted with stakeholders 04:04:58.020 --> 04:04:59.570 and interested parties. 04:04:59.570 --> 04:05:02.440 I've never received any outreach from any representative 04:05:02.440 --> 04:05:06.810 of SCE asking about the constituency I represent, 04:05:06.810 --> 04:05:09.710 which is people with disabilities and medical needs 04:05:09.710 --> 04:05:12.743 who are impacted by their de-energization efforts. 04:05:13.700 --> 04:05:16.220 I agree with what President Batjer said very early 04:05:16.220 --> 04:05:18.990 this afternoon, that it's not enough for SCE 04:05:18.990 --> 04:05:22.010 to talk about what it's going to do in the future. 04:05:22.010 --> 04:05:26.440 The failures of this year well into the utilities 04:05:26.440 --> 04:05:29.660 use of de-energization has been severe, 04:05:29.660 --> 04:05:32.110 and they need investigation and further action 04:05:32.110 --> 04:05:33.010 by the Commission. 04:05:33.870 --> 04:05:36.220 I'd also note that a number of the officials who spoke 04:05:36.220 --> 04:05:38.050 earlier this afternoon said that they believe 04:05:38.050 --> 04:05:40.280 that he does not take responsibility 04:05:40.280 --> 04:05:42.640 for turning off the power lightly. 04:05:42.640 --> 04:05:44.800 I'd like to say I'm not so sure. 04:05:44.800 --> 04:05:48.530 I believe that SCE has been extremely Cavalier in both 04:05:48.530 --> 04:05:52.630 its execution, and its reporting about power shut offs. 04:05:52.630 --> 04:05:54.970 And it's displayed a remarkable lack of concern 04:05:54.970 --> 04:05:58.503 about the impact particularly on vulnerable customer groups. 04:05:59.380 --> 04:06:02.430 I've repeatedly advocated for the need for utilities, 04:06:02.430 --> 04:06:05.680 not only SCE, but most pointedly at this stage, 04:06:05.680 --> 04:06:07.610 to balance the harm and considering 04:06:07.610 --> 04:06:09.223 whether to turn off the power. 04:06:10.230 --> 04:06:13.220 It's something that's been neglected in the reports 04:06:13.220 --> 04:06:17.580 that SCE provides except for the most minimal list service. 04:06:17.580 --> 04:06:20.920 So SCE has moved from acknowledging that these outages 04:06:20.920 --> 04:06:22.510 are an inconvenience, 04:06:22.510 --> 04:06:24.760 to acknowledging that there are hardship. 04:06:24.760 --> 04:06:26.450 But there's no recognition that there are 04:06:26.450 --> 04:06:29.350 a true safety risk, particularly for people 04:06:29.350 --> 04:06:33.020 with medical vulnerabilities to whom extended power outages 04:06:33.020 --> 04:06:36.773 provide substantial harm to their health and safety. 04:06:38.310 --> 04:06:42.470 And finally, SCE has displayed inadequate consideration 04:06:42.470 --> 04:06:44.840 of those with medical vulnerabilities. 04:06:44.840 --> 04:06:47.350 They're far behind the other IOUs, 04:06:47.350 --> 04:06:50.700 both in terms of giving notice, providing support 04:06:50.700 --> 04:06:52.570 and distributing batteries. 04:06:52.570 --> 04:06:55.830 In fact, they've really acknowledged no effort 04:06:55.830 --> 04:06:57.310 to improve these capabilities 04:06:57.310 --> 04:07:00.163 until this emergency hearing was called. 04:07:02.110 --> 04:07:04.410 So it's not enough to rely on medical baseline, 04:07:04.410 --> 04:07:07.010 which isn't an income based program. 04:07:07.010 --> 04:07:08.980 There really needs to be substantial work for 04:07:08.980 --> 04:07:11.940 medical vulnerable, medically vulnerable customers. 04:07:11.940 --> 04:07:14.130 And I'd like to urge the Commission to follow up 04:07:14.130 --> 04:07:17.520 with an enforcement action to assess real penalties 04:07:17.520 --> 04:07:21.582 for failing to follow through on their obligations to SCE. 04:07:21.582 --> 04:07:23.243 Thank you. 04:07:23.243 --> 04:07:24.570 Thank you, Melissa. 04:07:24.570 --> 04:07:27.040 Next caller please, operator. 04:07:27.040 --> 04:07:28.300 That's James Rosser. 04:07:28.300 --> 04:07:31.470 Your line is open. Yes. 04:07:31.470 --> 04:07:33.500 Hi, my name is James Rosser. 04:07:33.500 --> 04:07:36.040 I'm with the Topanga Coalition for emergency preparedness. 04:07:36.040 --> 04:07:39.200 We're an unincorporated area in Los Angeles County 04:07:39.200 --> 04:07:40.720 in the Santa Monica Mountains. 04:07:40.720 --> 04:07:43.460 I co-chaired the emergency management taskforce 04:07:43.460 --> 04:07:46.170 with the LA Office of Emergency Management. 04:07:46.170 --> 04:07:48.720 We have a long history of working together 04:07:48.720 --> 04:07:52.235 with the agencies and preparing for disaster. 04:07:52.235 --> 04:07:56.070 We have written to Edison when this whole thing started, 04:07:56.070 --> 04:07:58.020 we gave a list of considerations 04:07:58.020 --> 04:08:00.200 and concerns that we had some of those 04:08:01.810 --> 04:08:04.680 concerns were fire suppression, 04:08:04.680 --> 04:08:07.820 of course and the pump systems, traffic flow. 04:08:07.820 --> 04:08:09.140 We live in an area that 04:08:10.270 --> 04:08:13.720 very small community, there's approximately 11,100 residents 04:08:13.720 --> 04:08:15.180 there's one main road through, 04:08:15.180 --> 04:08:18.090 we are often compared to Paradise. 04:08:18.090 --> 04:08:20.480 We have a lot of the same plans that Paradise had. 04:08:20.480 --> 04:08:24.140 We have evacuation zones, we have the same alert system. 04:08:24.140 --> 04:08:27.810 Our concerns are in a wind driven fire from the north. 04:08:27.810 --> 04:08:29.740 It cuts off all exit from the canyon, 04:08:29.740 --> 04:08:33.270 which leaves us with one means of transportation 04:08:33.270 --> 04:08:35.929 to get out of the canyon and that is down to PCH. 04:08:35.929 --> 04:08:38.570 The fire department has long looked at this issue. 04:08:38.570 --> 04:08:41.277 They told us that it would take approximately 04:08:41.277 --> 04:08:44.380 one and a half to two hours for a wind driven fire 04:08:44.380 --> 04:08:46.350 to burn from the north straight down to the ocean 04:08:46.350 --> 04:08:49.091 through Topanga and they estimate it will take approximately 04:08:49.091 --> 04:08:52.740 five and a half to seven hours to evacuate folks 04:08:52.740 --> 04:08:54.000 if they're no problems. 04:08:54.000 --> 04:08:55.390 So obviously the math doesn't work. 04:08:55.390 --> 04:08:56.740 And we're very concerned. 04:08:56.740 --> 04:08:58.840 The other problem that we have, of course, is communication. 04:08:58.840 --> 04:09:01.970 We have no cell phone towers, we have very limited. 04:09:01.970 --> 04:09:04.710 Our file system also requires power. 04:09:04.710 --> 04:09:06.200 So when the power goes down, 04:09:06.200 --> 04:09:08.240 all forms of communication go out. 04:09:08.240 --> 04:09:10.950 We experienced that during the Woolsey, 04:09:10.950 --> 04:09:13.130 when shortly after the Woolsey started, 04:09:13.130 --> 04:09:16.650 we had an unrelated non PSPS outage for 30 hours, 04:09:16.650 --> 04:09:19.260 most of the community was unaware there's a fire burning, 04:09:19.260 --> 04:09:21.070 the sheriff's department had to go through 04:09:21.070 --> 04:09:24.410 on public address systems notifying folks about that. 04:09:24.410 --> 04:09:27.680 So it's a huge problem for communication up here. 04:09:27.680 --> 04:09:30.520 We wrote along with a couple of the other organizations 04:09:30.520 --> 04:09:33.860 in Topanga to Edison in September of 2018 04:09:33.860 --> 04:09:36.870 with all our concerns and considerations to this date, 04:09:36.870 --> 04:09:39.500 none of that had been addressed the communication issue, 04:09:39.500 --> 04:09:42.033 we still have no communication of any kind 04:09:42.033 --> 04:09:43.410 when the power goes down. 04:09:43.410 --> 04:09:44.840 None of that has been fixed. 04:09:44.840 --> 04:09:48.250 The water pump situation for our water tanks 04:09:48.250 --> 04:09:49.300 exists here as well. 04:09:49.300 --> 04:09:51.850 We have the county's water system. 04:09:51.850 --> 04:09:55.440 If the power goes down, they don't have adequate generators. 04:09:55.440 --> 04:09:57.800 They have to borrow the generators from other 04:09:57.800 --> 04:09:59.400 public works, agencies 04:09:59.400 --> 04:10:01.649 and a faster fire that doesn't work for us. 04:10:01.649 --> 04:10:02.915 None of these things have been completely 04:10:02.915 --> 04:10:05.103 addressed or mitigated. 04:10:06.000 --> 04:10:11.000 In the most recent outage concerns were the PSPS list. 04:10:12.620 --> 04:10:16.360 We are TSep is the organization that pushes 04:10:16.360 --> 04:10:17.800 out this information for our residents. 04:10:17.800 --> 04:10:19.710 No one else does it for us specifically, 04:10:19.710 --> 04:10:22.060 the number of lists we get are in the hundreds 04:10:22.060 --> 04:10:22.990 of consideration list, 04:10:22.990 --> 04:10:24.720 it takes hours to sort through that stuff 04:10:24.720 --> 04:10:26.890 and find the relative circuits if we can find it. 04:10:26.890 --> 04:10:28.770 We spend hours trying to figure out what circuits 04:10:28.770 --> 04:10:30.420 are in Topanga as well. 04:10:30.420 --> 04:10:33.070 When we do get communication during these last PSPS 04:10:33.070 --> 04:10:36.100 is it's been sporadic, non targeted and only goes out 04:10:36.100 --> 04:10:39.033 to a minority of the residents. 04:10:41.392 --> 04:10:42.225 I'm so sorry, 04:10:42.225 --> 04:10:43.550 but your time is up. Okay. 04:10:43.550 --> 04:10:44.383 One last thing. 04:10:44.383 --> 04:10:46.680 I just want to say that, that I keep hearing 04:10:46.680 --> 04:10:47.947 that this is the way it has to be. 04:10:47.947 --> 04:10:50.040 And I just wanna point out places like Chicago, 04:10:50.040 --> 04:10:52.360 the Windy City, they don't turn the power off. 04:10:52.360 --> 04:10:53.840 They build the infrastructure 04:10:53.840 --> 04:10:55.820 to handle the conditions that exist. 04:10:55.820 --> 04:10:57.950 And I think it's something that's long been neglected 04:10:57.950 --> 04:11:00.460 and needs to be taken care of here as well. 04:11:00.460 --> 04:11:02.690 Thank you Commissioners for the opportunity. 04:11:02.690 --> 04:11:04.050 Thank you. 04:11:04.050 --> 04:11:06.090 Operator the next caller please. 04:11:06.090 --> 04:11:07.970 Our next speaker is Arielle Strauss. 04:11:07.970 --> 04:11:08.963 Your line is open. 04:11:13.480 --> 04:11:14.410 Thank you, good evening. 04:11:14.410 --> 04:11:15.750 My name is Arielle Strauss, 04:11:15.750 --> 04:11:18.700 I'm regulatory counsel for small business utility advocate. 04:11:20.380 --> 04:11:21.513 As we appreciate that the Commission 04:11:21.513 --> 04:11:23.710 has initiated this inquiry. 04:11:23.710 --> 04:11:25.370 And this evening we're hearing from customers 04:11:25.370 --> 04:11:26.610 about the enormous harm caused 04:11:26.610 --> 04:11:29.800 by SCE PSPS management in good condition. 04:11:29.800 --> 04:11:32.387 The problem with PSPS events we're discussing here 04:11:32.387 --> 04:11:35.320 and not unforeseeable, we've been talking about the need 04:11:35.320 --> 04:11:40.120 to address the first the fire risk, first in 2007. 04:11:40.120 --> 04:11:44.000 And we have seemingly made very little progress 04:11:44.000 --> 04:11:47.090 in making these PSPS events more manageable 04:11:47.090 --> 04:11:48.130 and better for the public. 04:11:48.130 --> 04:11:50.080 In fact, they seem to be getting worse. 04:11:51.380 --> 04:11:56.100 It seems that SCE is choosing between providing safe 04:11:56.100 --> 04:11:58.910 or reliable service, but not both. 04:11:58.910 --> 04:12:00.697 We just start out with the perspective that the scope 04:12:00.697 --> 04:12:03.160 of SCE shut offs are not acceptable, 04:12:03.160 --> 04:12:05.132 regardless of how good they are, or become 04:12:05.132 --> 04:12:07.590 and notifying people. 04:12:07.590 --> 04:12:09.670 As to a negotiate with SCE and a previous (indistinct) 04:12:09.670 --> 04:12:13.870 to require SCE to conduct assessments and surveys of impacts 04:12:13.870 --> 04:12:16.870 of PSPS events on small businesses and the feasibility 04:12:16.870 --> 04:12:20.392 of durable solutions, including undergrounding. 04:12:20.392 --> 04:12:23.377 SCE also continuously commented on the post PSPS 04:12:24.600 --> 04:12:27.140 reporting events that they do not include 04:12:27.140 --> 04:12:30.304 the required assessment of whether de-energnization 04:12:30.304 --> 04:12:33.470 safety benefits outweigh public safety risks 04:12:33.470 --> 04:12:35.060 for the loss of power. 04:12:35.060 --> 04:12:36.830 The weighing requirement is not merely 04:12:36.830 --> 04:12:39.080 for reporting purposes, but rather the standard of care 04:12:39.080 --> 04:12:42.706 that SCE must use to justify decisions de-energize. 04:12:42.706 --> 04:12:45.740 SCE asserts that it only shuts off power 04:12:45.740 --> 04:12:47.450 as well as last result, 04:12:47.450 --> 04:12:49.360 and in the interest of public safety. 04:12:49.360 --> 04:12:51.770 However, we have not seen any metrics whatsoever 04:12:51.770 --> 04:12:54.560 used by SCE to balance safety such as risk posed 04:12:54.560 --> 04:12:56.410 by lacking traffic lights, 04:12:56.410 --> 04:12:59.060 and innumerable other foreseeable hazards. 04:12:59.060 --> 04:13:01.740 SCE discussion this topic is conclusively shifting 04:13:01.740 --> 04:13:04.573 and frankly laughable for not so deadly serious. 04:13:05.450 --> 04:13:08.730 Today and tonight, I have not heard SCE dress address 04:13:08.730 --> 04:13:11.190 its justification, nor ever for any questions 04:13:11.190 --> 04:13:12.930 from the Commission on this topic. 04:13:12.930 --> 04:13:16.640 Presently we have no assurance as a special matter 04:13:16.640 --> 04:13:19.720 that PSPS events are actually initiated 04:13:19.720 --> 04:13:22.730 only when necessary in an interest of public safety, 04:13:22.730 --> 04:13:26.323 rather than may be taken to avoid wildfire litigation with. 04:13:28.003 --> 04:13:30.080 (indistinct) assets Commission seriously scrutinize SCE 04:13:30.080 --> 04:13:32.910 and determine whether SCE conducts any meaningful analysis 04:13:32.910 --> 04:13:36.380 to ensure PSPS events are the appropriate public safety 04:13:36.380 --> 04:13:38.980 choice because we have no credible evidence 04:13:38.980 --> 04:13:40.750 that they in fact do this. 04:13:40.750 --> 04:13:41.583 Thank you again. 04:13:43.100 --> 04:13:44.520 Thank you Mr. Strauss. 04:13:44.520 --> 04:13:46.223 Next caller please operator. 04:13:47.149 --> 04:13:48.170 That is from Christine White, 04:13:48.170 --> 04:13:49.393 your line is open. 04:13:50.650 --> 04:13:52.200 My name is Christine white, 04:13:52.200 --> 04:13:54.460 I live in Agua Dulce say where I train horses 04:13:54.460 --> 04:13:57.170 professionally at a facility on my property. 04:13:57.170 --> 04:14:00.080 These shut offs must stop now. 04:14:00.080 --> 04:14:01.610 Our power has been shut off due 04:14:01.610 --> 04:14:04.450 to PSPS eight times in September. 04:14:04.450 --> 04:14:07.220 The average length of the shut offs has been 26 hours 04:14:07.220 --> 04:14:09.400 with two being 38 hours. 04:14:09.400 --> 04:14:11.070 It appears all of the power poles 04:14:11.070 --> 04:14:13.610 and wires have been replaced here in my Canyon. 04:14:13.610 --> 04:14:15.320 So it doesn't seem like it's necessary 04:14:15.320 --> 04:14:16.543 to even turn them off. 04:14:17.420 --> 04:14:19.580 We're on a well so there's a total loss of water 04:14:19.580 --> 04:14:20.790 when power is off. 04:14:20.790 --> 04:14:22.390 This means we don't have the ability 04:14:22.390 --> 04:14:25.050 to fight even a house fire or more to start. 04:14:25.050 --> 04:14:27.100 Also for many people there is not water 04:14:27.100 --> 04:14:28.970 available for livestock. 04:14:28.970 --> 04:14:32.280 It is not realistic to use a generator for many reasons. 04:14:32.280 --> 04:14:35.270 Most women elderly or disabled people are not capable 04:14:35.270 --> 04:14:37.080 of starting or maintaining a generator. 04:14:37.080 --> 04:14:39.960 This requires physical strength and knowledge. 04:14:39.960 --> 04:14:43.330 Running a generator requires constant supervision. 04:14:43.330 --> 04:14:45.570 The person may have to stay home from work 04:14:45.570 --> 04:14:47.300 and lose sleep at night. 04:14:47.300 --> 04:14:50.950 The cost of running a generator is about $30 a day in gas 04:14:50.950 --> 04:14:52.473 which is not reimbursed. 04:14:53.750 --> 04:14:56.190 We would need two generators on our property 04:14:56.190 --> 04:14:58.420 one for our well and one for our house. 04:14:58.420 --> 04:15:00.470 Generators are very expensive purchase 04:15:00.470 --> 04:15:04.070 several $1,000 for one which can run most appliances, 04:15:04.070 --> 04:15:05.960 and it costs money to hire an electrician 04:15:05.960 --> 04:15:08.400 to hook up a generator properly to a house, 04:15:08.400 --> 04:15:11.340 there was a terrible electrical risk turning on a generator 04:15:11.340 --> 04:15:15.560 on and off properly with regard to the power coming back on. 04:15:15.560 --> 04:15:18.100 It is criminal to turn off power, 04:15:18.100 --> 04:15:20.530 and to expect people to use a generator 04:15:20.530 --> 04:15:22.690 for powering their home or business. 04:15:22.690 --> 04:15:25.580 Also, it is a major hazard for 1000s of people 04:15:25.580 --> 04:15:28.440 to be driving around with several gas cans full of gas 04:15:28.440 --> 04:15:32.700 in their cars, and filling hot generators with gas. 04:15:32.700 --> 04:15:33.900 Thank you for listening. 04:15:35.630 --> 04:15:37.250 Thank you for your call. 04:15:37.250 --> 04:15:39.600 Operator, the next caller, please. 04:15:39.600 --> 04:15:42.100 That is Josh Gray, your line is open. 04:15:43.670 --> 04:15:46.410 Thank you, I'm calling as a private citizen. 04:15:46.410 --> 04:15:48.390 And I had a few written remarks. 04:15:48.390 --> 04:15:53.050 But I just figured I'd rather share a few basics 04:15:54.320 --> 04:15:56.060 where I'm currently living on the floor 04:15:56.060 --> 04:15:57.603 in the valley of Simi Valley. 04:15:58.650 --> 04:16:01.140 So I can't keep groceries in my fridge 04:16:01.140 --> 04:16:03.840 because I've lost hundreds of dollars already. 04:16:03.840 --> 04:16:06.820 And with constant threats of losing power and then being 04:16:07.870 --> 04:16:12.870 without power for days, at times, it's not worth buying. 04:16:12.890 --> 04:16:16.440 And then the system to refund is oftentimes broken, 04:16:16.440 --> 04:16:18.274 or it's overwhelmed, 04:16:18.274 --> 04:16:21.870 and becomes impossible just try and track all this. 04:16:21.870 --> 04:16:24.010 So I can't even keep groceries. 04:16:24.010 --> 04:16:27.930 I also have to choose between exposing myself to COVID 04:16:27.930 --> 04:16:31.440 in order to work at a location outside of my home, 04:16:31.440 --> 04:16:35.450 when I've been directed to work remotely from my home. 04:16:35.450 --> 04:16:39.240 Or I can choose to lose my job, my health insurance 04:16:39.240 --> 04:16:42.513 and my rental during a global pandemic. 04:16:45.010 --> 04:16:46.443 It's a catch 22. 04:16:47.340 --> 04:16:50.510 I know my households mental health has plummeted 04:16:50.510 --> 04:16:52.990 in these past few months not having power, 04:16:52.990 --> 04:16:55.700 or being under threat of losing power, 04:16:55.700 --> 04:16:59.163 at least a third of the time in the last two months. 04:17:00.140 --> 04:17:02.430 I'm actually moving out of Eastern Simi Valley 04:17:02.430 --> 04:17:05.070 because the situation is simply untenable. 04:17:05.070 --> 04:17:06.700 We can't stay where we are, 04:17:06.700 --> 04:17:09.630 we're going to lose our jobs under this pressure. 04:17:09.630 --> 04:17:13.480 And I will also say I'm lucky I have a savings 04:17:13.480 --> 04:17:17.440 I can destroy in order to fix the failures of Edison, 04:17:17.440 --> 04:17:21.220 my neighbors, and also a lot of the other communities 04:17:21.220 --> 04:17:24.580 aren't so lucky two active crises 04:17:24.580 --> 04:17:26.870 is too much for people to handle. 04:17:26.870 --> 04:17:30.990 We can't handle COVID and consistent loss of power 04:17:30.990 --> 04:17:33.680 and the threat of losing power. 04:17:33.680 --> 04:17:35.520 The investment in infrastructure 04:17:35.520 --> 04:17:37.610 has been discussed for years. 04:17:37.610 --> 04:17:40.540 This is a failure in long term planning. 04:17:40.540 --> 04:17:44.710 And I'm simply too exhausted to talk more. 04:17:44.710 --> 04:17:46.583 I've been on this call for hours. 04:17:47.530 --> 04:17:51.030 It's a shame that this is one of the few limited times 04:17:51.030 --> 04:17:53.680 for the public to voice his frustration. 04:17:53.680 --> 04:17:54.743 This is absurd. 04:17:56.724 --> 04:17:57.557 Thank you. 04:17:58.625 --> 04:17:59.458 Thank you for calling in. 04:17:59.458 --> 04:18:00.583 I'm sorry for the wait. 04:18:01.440 --> 04:18:03.790 Operator the next caller, please. 04:18:03.790 --> 04:18:05.020 That's Marisa Rimsky. 04:18:05.020 --> 04:18:08.820 Your line is open. Thank you very much. 04:18:08.820 --> 04:18:10.970 Thank you, Commissioners. 04:18:10.970 --> 04:18:12.503 I assume you guys can hear me? 04:18:13.830 --> 04:18:16.490 Yes, we can go ahead. Okay. 04:18:16.490 --> 04:18:18.290 I'm gonna just kind of reiterate a little 04:18:18.290 --> 04:18:19.920 of what everyone else has said, 04:18:19.920 --> 04:18:21.660 retired, we're frustrated. 04:18:21.660 --> 04:18:22.950 Enough is enough. 04:18:22.950 --> 04:18:24.670 And I agree with the prior callers. 04:18:24.670 --> 04:18:26.830 This is absolutely criminal. 04:18:26.830 --> 04:18:30.460 And now to hear that Edison intends on raising their rates. 04:18:30.460 --> 04:18:32.310 That's like a royal slap in the face 04:18:32.310 --> 04:18:34.100 to all of its customers. 04:18:34.100 --> 04:18:37.630 I believe that calling it PSPS simply seems 04:18:37.630 --> 04:18:40.980 like a legal loophole that Edison is using 04:18:40.980 --> 04:18:43.910 a get out of reimbursement free card for Edison. 04:18:43.910 --> 04:18:47.510 Trust and believe, if resonance of Simi Valley 04:18:47.510 --> 04:18:50.400 and other cities had any other choice for a provider, 04:18:50.400 --> 04:18:52.310 they would certainly leave Edison, 04:18:52.310 --> 04:18:54.380 there needs to be accountability. 04:18:54.380 --> 04:18:56.330 There seems to be no consequences 04:18:56.330 --> 04:18:59.480 other than to its customers, their rates go up 04:18:59.480 --> 04:19:03.390 our suffering and personal and financial harm continues. 04:19:03.390 --> 04:19:05.650 That being said, I implore the PUC 04:19:06.490 --> 04:19:09.460 to hold Edison accountable to investigate 04:19:09.460 --> 04:19:11.710 and impose monetary penalties. 04:19:11.710 --> 04:19:14.960 I believe that this is the only way that actual positive 04:19:14.960 --> 04:19:17.720 action and change will take place by Edison. 04:19:17.720 --> 04:19:18.553 Thank you. 04:19:20.227 --> 04:19:21.360 Thank you for the call. 04:19:21.360 --> 04:19:23.780 Operator, next caller please. 04:19:23.780 --> 04:19:25.980 Charles Him, your line is open. 04:19:26.890 --> 04:19:28.290 Hi, thank you. 04:19:28.290 --> 04:19:32.800 So PSP policy, as applied currently seems 04:19:32.800 --> 04:19:34.030 to be a fairly new thing. 04:19:34.030 --> 04:19:35.587 And that's why we're all here. 04:19:35.587 --> 04:19:37.730 But many people have reiterated the fact 04:19:37.730 --> 04:19:39.877 that we've had major wind events in the past 04:19:39.877 --> 04:19:43.260 and no PSP policy that resulted in the past. 04:19:43.260 --> 04:19:45.850 So what really changed? 04:19:45.850 --> 04:19:48.583 That's what I'm not hearing much on this call. 04:19:49.690 --> 04:19:54.410 Is this policy change, not the outcome of the PG&E lawsuit 04:19:54.410 --> 04:19:58.920 that resulted in the $13.5 billion settlement of claims. 04:19:58.920 --> 04:20:00.598 I'm not hearing much about this. 04:20:00.598 --> 04:20:03.730 And therefore, the better and more direct response 04:20:03.730 --> 04:20:07.330 to that concern doesn't seem to be addressed either. 04:20:07.330 --> 04:20:11.610 I think SCE is correctly concerned about their 04:20:11.610 --> 04:20:15.250 own negligence, exposure to negligence liability, 04:20:15.250 --> 04:20:18.010 like with PG&E, in Northern California 04:20:18.010 --> 04:20:21.020 but aren't addressing the issue of back negligence 04:20:21.020 --> 04:20:23.980 in an open and transparent way. 04:20:23.980 --> 04:20:26.140 The open and transparent way to address this 04:20:26.140 --> 04:20:28.220 would be to discuss this with the legislature 04:20:28.220 --> 04:20:33.220 and maybe other entities such as public utilities Commission 04:20:33.350 --> 04:20:35.200 and directly with the ratepayers. 04:20:35.200 --> 04:20:38.660 And we already have a rate increase in process 04:20:38.660 --> 04:20:40.633 based on the news that I've seen. 04:20:41.530 --> 04:20:46.530 So we are going to be seeing if SCE is adequately insured 04:20:46.560 --> 04:20:49.870 against claims like those that occurred with PG&E 04:20:49.870 --> 04:20:53.300 from the fires in Northern California. 04:20:53.300 --> 04:20:54.830 But there's more I think. 04:20:54.830 --> 04:20:58.210 We should be talking about defensive mitigation policy 04:20:58.210 --> 04:21:00.800 or improvement of its enforcement. 04:21:00.800 --> 04:21:03.280 I'm not really sure what the policy is. 04:21:03.280 --> 04:21:05.160 I don't see the enforcement measures 04:21:05.160 --> 04:21:07.720 for defensive fire mitigation. 04:21:07.720 --> 04:21:11.363 Instead, we have PSPS, and we don't like that. 04:21:12.570 --> 04:21:16.590 In Moorpark where I live, there's a lot of Edison property 04:21:16.590 --> 04:21:18.940 mixed in with overgrowth all around the property. 04:21:18.940 --> 04:21:20.473 I see it I live here. 04:21:21.500 --> 04:21:23.880 I've seen some mitigation efforts, 04:21:23.880 --> 04:21:26.898 but still see so many areas where trees and brush grew 04:21:26.898 --> 04:21:30.470 over the power lines in SCE property. 04:21:30.470 --> 04:21:34.760 Those are the exact areas where I see SCE red alert, 04:21:34.760 --> 04:21:37.640 red alert monitoring whenever the wind kicks up. 04:21:37.640 --> 04:21:41.640 So it's frustrating that we're not seeing a real open 04:21:41.640 --> 04:21:45.390 and transparent discussion of mitigation policy 04:21:45.390 --> 04:21:47.490 and a discussion with legislature 04:21:47.490 --> 04:21:50.570 about how to improve our policy in that regard. 04:21:50.570 --> 04:21:51.403 Thank you. 04:21:52.640 --> 04:21:54.130 Thank you. 04:21:54.130 --> 04:21:56.260 Operator our next caller please. 04:21:56.260 --> 04:21:58.100 Next speaker is Gigi MacDougall. 04:21:58.100 --> 04:22:02.223 Your line is open. Hi, can you hear me? 04:22:04.860 --> 04:22:06.110 Hello. 04:22:06.110 --> 04:22:09.353 We can hear you go ahead. Thank you. 04:22:10.510 --> 04:22:13.390 Amazing love the different points of today. 04:22:13.390 --> 04:22:16.520 I would like to thank Catherine Barger (indistinct) 04:22:16.520 --> 04:22:20.070 and Mike Garcia offered to have actually educated 04:22:20.070 --> 04:22:22.833 and helped me through these lockouts. 04:22:23.980 --> 04:22:27.460 I've been shut down since October 10 times. 04:22:27.460 --> 04:22:32.250 The least being six hours, the most being 38 hours. 04:22:32.250 --> 04:22:34.510 I have a medical baseline. 04:22:34.510 --> 04:22:36.070 I'm a diabetic. 04:22:36.070 --> 04:22:38.833 I've been told by SCE anyone calling them 04:22:38.833 --> 04:22:43.143 that I should walk to a market and buy myself some ice. 04:22:45.370 --> 04:22:49.890 No, generator, no help with anything. 04:22:49.890 --> 04:22:52.070 I live in one of the older communities 04:22:52.070 --> 04:22:54.900 of Canyon Country, California. 04:22:54.900 --> 04:22:58.750 Our platform is over 900 condominiums 04:22:58.750 --> 04:23:02.670 which have been there since they were built in the 1940s. 04:23:02.670 --> 04:23:04.290 They've never had a fire. 04:23:04.290 --> 04:23:08.530 We're not near a fire danger area. 04:23:08.530 --> 04:23:13.140 And no one can really explain what the situation is 04:23:13.140 --> 04:23:16.430 of why we're being continually shut off. 04:23:16.430 --> 04:23:19.960 My neighbor to block all the winds for me 04:23:19.960 --> 04:23:23.210 continue to have power except for this last 04:23:23.210 --> 04:23:25.400 shut off where there was high wind. 04:23:25.400 --> 04:23:28.470 That's about the only time the winds got over 04:23:28.470 --> 04:23:30.663 about 12 miles an hour here. 04:23:32.320 --> 04:23:35.170 You talk about best practices, 04:23:35.170 --> 04:23:37.110 I guess, from what am I missing, 04:23:37.110 --> 04:23:41.220 they've been doing this since 2019, 2018. 04:23:41.220 --> 04:23:44.010 They should be in best practices. 04:23:44.010 --> 04:23:48.050 I have not seen good practices out of them. 04:23:48.050 --> 04:23:50.823 They have funds that they've been given genuinely. 04:23:51.778 --> 04:23:55.760 And they are not helping anyone they mail claim form, 04:23:55.760 --> 04:23:57.570 they email claim form. 04:23:57.570 --> 04:24:00.103 I received the letter within three days 04:24:00.103 --> 04:24:03.530 that they were going to be investigating my claim 04:24:03.530 --> 04:24:07.950 of food and diabetic influence. 04:24:07.950 --> 04:24:11.600 At the end of a letter, they said they were denying my claim 04:24:11.600 --> 04:24:15.113 that was the fastest investigate I've ever seen. 04:24:16.230 --> 04:24:21.230 Again, the critical care people not even being helped. 04:24:21.720 --> 04:24:25.400 They need to get someone in there to do a program evaluation 04:24:25.400 --> 04:24:29.740 and not allow SCE to shut off the power until 04:24:29.740 --> 04:24:33.900 they get no pay, especially during the times of COVID. 04:24:33.900 --> 04:24:36.280 So not a new company. 04:24:36.280 --> 04:24:39.787 This is ridiculous that this is being taken care 04:24:39.787 --> 04:24:42.249 of the (faintly speaking). 04:24:42.249 --> 04:24:44.400 (background noise drowns out speaker) 04:24:44.400 --> 04:24:46.598 (indistinct) some new companies. 04:24:46.598 --> 04:24:47.515 Thank you. 04:24:47.515 --> 04:24:48.700 Your time is up. 04:24:48.700 --> 04:24:50.370 Thank you. Thank you. 04:24:52.160 --> 04:24:54.350 Operator next caller please. 04:24:54.350 --> 04:24:55.460 Next speaker is Rebecca. 04:24:55.460 --> 04:24:58.287 Your line is open. Thank you. 04:24:58.287 --> 04:25:00.087 Can you guys hear me? 04:25:00.087 --> 04:25:03.050 Yes we can. Okay, thank you. 04:25:03.050 --> 04:25:03.883 Good evening. 04:25:03.883 --> 04:25:06.610 My name is Rebecca and I'm a resident of Simi Valley, 04:25:06.610 --> 04:25:09.230 SoCal Edison, public safety, power shutoff 04:25:09.230 --> 04:25:13.140 are indeed tactless and deficient in meeting the standard, 04:25:13.140 --> 04:25:14.760 its customers deserve. 04:25:14.760 --> 04:25:17.210 All I heard from SCE President Payne 04:25:17.210 --> 04:25:18.820 were a bunch of excuses. 04:25:18.820 --> 04:25:22.130 But then again, what can we expect from an unscrupulous 04:25:22.130 --> 04:25:24.960 business that has absolute monopoly in the delivery 04:25:24.960 --> 04:25:28.180 of electricity for so many of our communities. 04:25:28.180 --> 04:25:29.670 As a resident of Simi Valley, 04:25:29.670 --> 04:25:32.020 the Santa Ana winds are a common occurrence. 04:25:32.020 --> 04:25:34.610 And as we continue to devastate our environment 04:25:34.610 --> 04:25:36.670 through various personal decisions, 04:25:36.670 --> 04:25:39.780 but more exclusively as a matter of public policy, 04:25:39.780 --> 04:25:42.720 the threats of wildfires will not diminish. 04:25:42.720 --> 04:25:44.980 The continuous use of PSPS 04:25:44.980 --> 04:25:47.620 seem to be the go to fix for SoCal Edison. 04:25:47.620 --> 04:25:50.500 Nothing presented during this meeting gave me the impression 04:25:50.500 --> 04:25:53.380 that they truly use the PSPS as a last resort. 04:25:53.380 --> 04:25:56.750 SCE has been and continues to be negligent 04:25:56.750 --> 04:25:58.810 and they need to be held accountable. 04:25:58.810 --> 04:26:03.140 I echo Senator Stern's requests that financial penalties 04:26:03.140 --> 04:26:05.720 and financial liability to customers be explored 04:26:05.720 --> 04:26:08.520 and that CPUC come up with a plan of action 04:26:08.520 --> 04:26:09.800 to make this happen. 04:26:09.800 --> 04:26:12.040 Also, thank you Councilwoman Ruffolo Webinar 04:26:12.040 --> 04:26:15.080 for requesting a comparison of frequently affected areas 04:26:15.080 --> 04:26:17.410 and equipment upgrades in those areas. 04:26:17.410 --> 04:26:20.680 In addition, I need an answer to the following things. 04:26:20.680 --> 04:26:24.280 One, are medicine and food spoilage due to PSPS events 04:26:24.280 --> 04:26:25.760 eligible for reimbursement? 04:26:25.760 --> 04:26:28.160 I want to know how many claims you have received 04:26:28.160 --> 04:26:30.930 and the total dollar amount for all the claims. 04:26:30.930 --> 04:26:33.440 Number two, are claim for wage losses due 04:26:33.440 --> 04:26:36.360 to PSPS events eligible for reimbursement? 04:26:36.360 --> 04:26:38.510 I want to know how many claims you have received 04:26:38.510 --> 04:26:41.010 and the total dollar amount for all the claims. 04:26:41.010 --> 04:26:44.500 In Ventura County we have had over 24,000 people 04:26:44.500 --> 04:26:46.610 at one time that were out of power. 04:26:46.610 --> 04:26:49.360 Some of my neighbors reported the following on Twitter. 04:26:50.503 --> 04:26:55.000 @MOA4303 was left without power for 32 hours 04:26:55.000 --> 04:26:56.045 and lost wages. 04:26:56.045 --> 04:26:59.010 Userdoor_s had no power for almost two days 04:26:59.010 --> 04:27:01.280 and had to throw out all their spoiled food. 04:27:01.280 --> 04:27:05.370 Nara_Marks lost power for over 30 hours. 04:27:05.370 --> 04:27:08.560 To use PSP as consistently as SCE has done 04:27:08.560 --> 04:27:09.630 is a complete failure. 04:27:09.630 --> 04:27:12.990 We need short term fixes and we need long term fixes. 04:27:12.990 --> 04:27:15.540 We also need SCE to be held financially accountable 04:27:15.540 --> 04:27:16.740 for all of our losses. 04:27:16.740 --> 04:27:17.940 Thank you for your time. 04:27:19.460 --> 04:27:20.440 Thank you, Rebecca. 04:27:20.440 --> 04:27:23.120 Okay, operator next caller please. 04:27:23.120 --> 04:27:26.033 That is from Joseph Mitchell line is open. 04:27:29.030 --> 04:27:32.250 Good evening, President Batjer and Commissioners. 04:27:32.250 --> 04:27:34.770 I'm Joseph Mitchell with the Musci Grade Road Alliance, 04:27:34.770 --> 04:27:37.530 a community group in Southern California. 04:27:37.530 --> 04:27:39.427 We've been involved in the power shutoff issue 04:27:39.427 --> 04:27:42.570 at the CPUC for more than a decade, 04:27:42.570 --> 04:27:44.370 and have been monitoring and commenting 04:27:44.370 --> 04:27:47.640 on utility de-energization reports. 04:27:47.640 --> 04:27:49.560 We've become increasingly concerned 04:27:49.560 --> 04:27:53.073 with SCE PSPS activities in 2020. 04:27:53.973 --> 04:27:56.330 We were encouraged that the Commission has taken note 04:27:56.330 --> 04:27:58.780 of Southern California Edison's behavior 04:27:58.780 --> 04:28:01.310 during the 2020 fire season. 04:28:01.310 --> 04:28:03.450 The problems though run far deeper 04:28:03.450 --> 04:28:05.693 than President Batjer's letter suggests. 04:28:06.560 --> 04:28:09.280 Southern California Edison has chosen a remarkably 04:28:09.280 --> 04:28:12.230 low threshold for shutting off power. 04:28:12.230 --> 04:28:15.130 Damage reports from Edison show that most damage 04:28:15.130 --> 04:28:17.920 is not due to vegetation but rather direct equipment 04:28:17.920 --> 04:28:20.130 damage from weather events. 04:28:20.130 --> 04:28:24.610 This raises the question of whether SCE is using PSPS 04:28:24.610 --> 04:28:27.450 to cover for equipment not able to withstand 04:28:27.450 --> 04:28:31.100 conditions mandated by GEO 95. 04:28:31.100 --> 04:28:33.140 It raises the question of whether SCE 04:28:33.140 --> 04:28:35.150 is using de-energization merely 04:28:35.150 --> 04:28:38.233 to eliminate any potential wildfire liability. 04:28:39.190 --> 04:28:41.620 The Commission should issue clear guidance 04:28:41.620 --> 04:28:44.340 that the presence of fire weather conditions in itself 04:28:44.340 --> 04:28:46.760 does not justify power shut off. 04:28:46.760 --> 04:28:50.097 And it should reiterate its requirements stated in ESRB8 04:28:50.097 --> 04:28:53.260 that shutoff is only justified in the event 04:28:53.260 --> 04:28:54.960 that there is a clear and present danger 04:28:54.960 --> 04:28:57.060 of damage to equipment. 04:28:57.060 --> 04:28:59.010 The Commission should also require SCE 04:28:59.010 --> 04:29:01.680 to provide more detailed post event damage reports 04:29:01.680 --> 04:29:04.990 including photos and weather data so that the Commission 04:29:04.990 --> 04:29:08.820 and stakeholders can see whether shut off was justified. 04:29:08.820 --> 04:29:11.650 SCE's weather prediction capabilities 04:29:11.650 --> 04:29:13.083 should also be reviewed. 04:29:14.140 --> 04:29:17.280 The Commission has stated that PSPS events would be reviewed 04:29:17.280 --> 04:29:20.160 for reasonableness, and that it would develop standards 04:29:20.160 --> 04:29:22.450 for reasonableness review. 04:29:22.450 --> 04:29:25.890 However, it has have yet done neither of these things 04:29:25.890 --> 04:29:28.530 it should do so as soon as possible. 04:29:28.530 --> 04:29:31.330 We would also ask the Commission to formally investigate 04:29:31.330 --> 04:29:34.730 SCE's power shutoff practices in 2020 04:29:34.730 --> 04:29:38.920 for potential violations of the public utilities code 04:29:38.920 --> 04:29:42.030 Commissioned decisions GEO95. 04:29:42.030 --> 04:29:42.863 Thank you. 04:29:44.570 --> 04:29:45.403 Thank you. 04:29:45.403 --> 04:29:46.983 Operator, next caller please. 04:29:48.000 --> 04:29:49.760 Next speaker is Jeff Greer. 04:29:49.760 --> 04:29:52.730 Your line is open. Hi, sorry, 04:29:52.730 --> 04:29:54.100 I missed it before. 04:29:54.100 --> 04:29:56.940 Anyway, I'm a resident of Big Rock Masons 04:29:56.940 --> 04:29:57.773 and I'm on the 04:29:57.773 --> 04:30:00.760 Board Of The Property Owners Association, up here. 04:30:00.760 --> 04:30:03.920 First off, I'd actually like to thank SCE 04:30:03.920 --> 04:30:05.327 for a lot of the work they've done here 04:30:05.327 --> 04:30:08.310 and getting trees out of our power lines 04:30:08.310 --> 04:30:10.250 and kind of making our community 04:30:10.250 --> 04:30:12.110 a little bit more resilient. 04:30:12.110 --> 04:30:15.650 One issue though that remains is PSPS 04:30:15.650 --> 04:30:18.990 and how it affects communities dependent on electricity 04:30:18.990 --> 04:30:20.670 for water supply. 04:30:20.670 --> 04:30:25.670 In 1993 Topanga fire raised over 25% the 250 homes 04:30:26.690 --> 04:30:28.050 in our community. 04:30:28.050 --> 04:30:30.610 The power shutdown left us with no water 04:30:30.610 --> 04:30:32.850 to contain structure fires. 04:30:32.850 --> 04:30:36.103 Over the past two years, we have worked with both SCE 04:30:37.660 --> 04:30:41.010 and LA Water District 29 on this problem, 04:30:41.010 --> 04:30:43.970 bottom line for communities like ours, 04:30:43.970 --> 04:30:48.970 diesel backup generation is the solution for communities. 04:30:49.200 --> 04:30:52.330 The ultimate tech solution like these grids 04:30:52.330 --> 04:30:54.760 and these batteries, which quite frankly 04:30:54.760 --> 04:30:57.310 aren't robust enough to power the pumps 04:30:57.310 --> 04:30:59.861 that drive the water for us here 04:30:59.861 --> 04:31:02.620 are about five to 10 years off. 04:31:02.620 --> 04:31:05.340 In the meantime, diesel generators have a 10 year 04:31:05.340 --> 04:31:06.720 of usable life. 04:31:06.720 --> 04:31:11.670 I think it makes sense for us to examine that, okay. 04:31:11.670 --> 04:31:15.470 We are requesting SCE who has control over the grid 04:31:15.470 --> 04:31:18.810 to provide year round reliable backup for communities 04:31:18.810 --> 04:31:22.150 where electricity and water supply intersect. 04:31:22.150 --> 04:31:23.253 Thank you very much. 04:31:25.160 --> 04:31:26.400 Thank you for the call. 04:31:26.400 --> 04:31:28.870 Operator the next caller please. 04:31:28.870 --> 04:31:30.540 Next speaker is Reese Holland. 04:31:30.540 --> 04:31:34.909 Your line is open. Thank you. 04:31:34.909 --> 04:31:37.270 Thank you to the Commissioners and everyone in attendance. 04:31:37.270 --> 04:31:38.197 My name is Reese Holland 04:31:38.197 --> 04:31:40.770 and I am from Simi Valley neighborhood district 04:31:40.770 --> 04:31:42.080 to the neighborhood represented 04:31:42.080 --> 04:31:44.943 by counsel women (indistinct) those who called earlier. 04:31:45.790 --> 04:31:48.970 Last year a variance a 36 hour outage. 04:31:48.970 --> 04:31:51.790 I had to buy dry ice, I had to cook with an open flame 04:31:51.790 --> 04:31:53.370 in my backyard. 04:31:53.370 --> 04:31:56.140 Instead of accountability, SCE really just came here 04:31:56.140 --> 04:31:58.820 to deliver a pile of excuses and plans 04:31:58.820 --> 04:32:02.000 right here when we decided to put their feet to the fire. 04:32:02.000 --> 04:32:04.580 Meanwhile, they have no energy surety. 04:32:04.580 --> 04:32:07.050 We have no energy surety, we don't have any plans 04:32:07.050 --> 04:32:08.813 for by the end of 2021. 04:32:08.813 --> 04:32:11.460 We're tragically used to being disappointed like this. 04:32:11.460 --> 04:32:15.734 SCE has been just disappointing us like this for so long. 04:32:15.734 --> 04:32:18.000 The transmission ownership monopolies 04:32:18.000 --> 04:32:19.350 that they have keep us from being able 04:32:19.350 --> 04:32:22.130 to make market decisions to get a different provider. 04:32:22.130 --> 04:32:25.390 SCE's criminally negligent and California must hold them 04:32:25.390 --> 04:32:29.220 accountable for past, present and future negligence. 04:32:29.220 --> 04:32:32.000 My first priority is the state just using eminent domain 04:32:32.000 --> 04:32:35.700 to take it over and this applies all the utilities. 04:32:35.700 --> 04:32:37.570 I'm ready for SCE to disappear. 04:32:37.570 --> 04:32:40.290 I'm ready for California to take over the power 04:32:40.290 --> 04:32:43.117 but until we're ready for that different posting 04:32:43.117 --> 04:32:46.680 billion dollar years of profit except one 04:32:46.680 --> 04:32:48.623 in the past decade here. 04:32:49.670 --> 04:32:51.650 We've been suffering, we've been starving, 04:32:51.650 --> 04:32:52.730 we've been losing money. 04:32:52.730 --> 04:32:54.020 This is unacceptable. 04:32:54.020 --> 04:32:55.530 We don't need an energy middleman. 04:32:55.530 --> 04:32:57.320 We need energy surety. 04:32:57.320 --> 04:33:00.800 Clearly more needs to be spent out of this pocket 04:33:00.800 --> 04:33:04.790 of profits that come in every year to fix these issues. 04:33:04.790 --> 04:33:07.610 We need to push all the infrastructure in underground 04:33:07.610 --> 04:33:10.770 or upgrade it in whatever way so when the wind blows, 04:33:10.770 --> 04:33:12.450 it doesn't get destroyed. 04:33:12.450 --> 04:33:13.510 It doesn't get damaged. 04:33:13.510 --> 04:33:14.343 It's not at risk. 04:33:14.343 --> 04:33:15.176 This is a windy area. 04:33:15.176 --> 04:33:16.880 It's always been a windy area. 04:33:16.880 --> 04:33:18.680 It's also been an area that, you know, 04:33:18.680 --> 04:33:20.530 indigenous people did natural burns 04:33:20.530 --> 04:33:21.920 and stuff to keep it under control. 04:33:21.920 --> 04:33:24.360 So it's an area that's known for fire. 04:33:24.360 --> 04:33:26.963 These are not new issues we've known about them. 04:33:28.220 --> 04:33:30.440 Localizing power to communities by setting up 04:33:30.440 --> 04:33:33.080 localized renewable energy must be a priority. 04:33:33.080 --> 04:33:35.160 We shouldn't be relying on a 10 mile circuit 04:33:35.160 --> 04:33:37.040 when we have sun and wind everywhere 04:33:37.040 --> 04:33:38.593 across the state year round. 04:33:42.920 --> 04:33:43.753 Thank you. 04:33:44.790 --> 04:33:45.910 Thank you. 04:33:45.910 --> 04:33:48.730 Okay, operator, next caller please. 04:33:48.730 --> 04:33:49.720 That's Michael Murphy. 04:33:49.720 --> 04:33:50.823 Your line is open. 04:33:53.720 --> 04:33:55.990 President Batjer, members of the Commission 04:33:55.990 --> 04:33:58.190 thank you for holding today's meeting. 04:33:58.190 --> 04:34:00.320 My name is Michael Murphy and I am a resident 04:34:00.320 --> 04:34:01.630 of Simi Valley. 04:34:01.630 --> 04:34:04.890 I live in an area that has underground utilities. 04:34:04.890 --> 04:34:06.410 Earlier during today's proceedings, 04:34:06.410 --> 04:34:08.910 President Batjer referenced the detailed letter I sent 04:34:08.910 --> 04:34:12.520 to the Commission outlining my recent PSPS experience. 04:34:12.520 --> 04:34:15.320 The letter outlines a number of issues. 04:34:15.320 --> 04:34:17.920 But I would like to focus my remarks 04:34:17.920 --> 04:34:21.033 in Southern California Edison poor customer communications. 04:34:21.870 --> 04:34:25.500 The communications I received last week were confusing, 04:34:25.500 --> 04:34:29.790 contradictory, and at times absolutely erroneous. 04:34:29.790 --> 04:34:33.330 I urge the Commission and Edison to work in partnership 04:34:33.330 --> 04:34:36.460 to eliminate or minimize power shutoff 04:34:36.460 --> 04:34:39.270 and maximize customer communications 04:34:39.270 --> 04:34:43.450 that are geographically targeted, timely, and accurate. 04:34:43.450 --> 04:34:45.880 Thank you for your consideration of my earlier letter 04:34:45.880 --> 04:34:47.303 and my comments just now. 04:34:49.050 --> 04:34:51.040 Thank you Mr. Murphy for your letter 04:34:51.040 --> 04:34:53.350 and thank you for calling in today. 04:34:53.350 --> 04:34:55.920 Okay, operator, next caller please. 04:34:55.920 --> 04:34:57.260 That is Tina Roberts. 04:34:57.260 --> 04:35:00.030 Your line is open. Oh, hi. 04:35:00.030 --> 04:35:01.580 This is Tina Roberts. 04:35:01.580 --> 04:35:03.400 And I just wanted to point out too, 04:35:03.400 --> 04:35:06.070 if there's anybody that thought about what we're doing about 04:35:06.070 --> 04:35:08.860 our property values that are completely tanking, 04:35:08.860 --> 04:35:10.930 while this is going on when I built my home here, 04:35:10.930 --> 04:35:14.690 and I will see, there was no power outages I've lived out. 04:35:14.690 --> 04:35:18.833 I've grown up in Canyon Country, and in Odyssey 52 years, 04:35:20.170 --> 04:35:22.000 and there's never been any issues other 04:35:22.000 --> 04:35:23.780 than the past couple of years. 04:35:23.780 --> 04:35:25.800 And now all of a sudden, my property value 04:35:25.800 --> 04:35:29.360 will be significantly affected what I have to disclose 04:35:29.360 --> 04:35:34.360 that there are PSPS problems going on all the time. 04:35:34.460 --> 04:35:36.441 So I hope somebody is thinking about 04:35:36.441 --> 04:35:39.580 whether they want to be involved 04:35:39.580 --> 04:35:41.683 in a class while to go about it. 04:35:42.520 --> 04:35:43.353 Thank you. 04:35:45.320 --> 04:35:47.050 Thank you, Miss Roberts. 04:35:47.050 --> 04:35:50.363 Operator, are there any other callers on the line? 04:35:50.363 --> 04:35:52.550 President Batjer, there are no more speakers 04:35:52.550 --> 04:35:55.370 on a public comment telephone line. 04:35:55.370 --> 04:35:57.310 Okay, thank you, operator. 04:35:57.310 --> 04:36:00.930 With that a public comment period, we'll come to a close. 04:36:00.930 --> 04:36:02.970 And I want to thank 04:36:04.120 --> 04:36:07.177 Kevin, Jill and your executives from Edison 04:36:07.177 --> 04:36:12.177 for participating today, coming, offering your 04:36:13.680 --> 04:36:17.130 explanations and insights. 04:36:17.130 --> 04:36:20.790 And I appreciate that you have stayed 04:36:20.790 --> 04:36:23.540 and listened to your customers. 04:36:23.540 --> 04:36:24.940 I appreciate that very much. 04:36:25.830 --> 04:36:28.200 And with that, I'm sure there's going to be quite a bit 04:36:28.200 --> 04:36:31.290 of follow up from me and my fellow Commissioners. 04:36:31.290 --> 04:36:34.250 But I do thank you very much for your participation today. 04:36:34.250 --> 04:36:36.730 And I know it's been a long afternoon, 04:36:36.730 --> 04:36:39.590 so have a very nice evening. 04:36:39.590 --> 04:36:41.220 Thank you. Thank you again, 04:36:41.220 --> 04:36:44.300 President Batjer for setting this meeting up. 04:36:44.300 --> 04:36:47.030 Much more to come from the other side. 04:36:47.030 --> 04:36:47.910 Yes, indeed. 04:36:47.910 --> 04:36:49.930 And from the PUC as well, okay. 04:36:49.930 --> 04:36:50.867 Thank you all. 04:36:50.867 --> 04:36:51.700 Bye bye. 04:36:54.590 --> 04:36:55.423 Thank you. 04:36:55.423 --> 04:36:56.900 That does conclude today's conference 04:36:56.900 --> 04:36:59.270 and we appreciate your participation. 04:36:59.270 --> 04:37:00.293 You may disconnect.